Total 17,966 contract manager job vacancies in The Philippines

Job Description

• Industry/ Organization Type: Manufacture of Electrical Equipment
• Position Title: Business Development Manager
• Working Location: Senoko
• Working Hours: Monday – Friday, 8.30am – 6pm
• Salary Package: Up to $8,000 + VB
• Duration: Permanent

Key Responsibilities

• Identify and research potential clients to expand market reach.
• Develop and maintain strong relationships with clients to ensure long-term partnership.
• Coordinate with sales teams to craft mutually beneficial proposals.
• Negotiate terms of contracts with clients and engage with stakeholders to ensure clear communication and alignment.
• Monitor project teams to ensure that contractual terms are met effectively.
• Analyze customer feedback and competitor strategies to enhance business decisions.
• Prepare and deliver persuasive presentations to potential clients and internal executives.
• Design and enforce business processes and policies that support the overall operational structure.
• Continuously fill the sales pipeline by identifying and adding qualified prospects.
• Develop and manage strategic partnerships to facilitate sustained business growth.
• Track and report on the progress and status of various proposal components.
• Conduct market research to stay ahead of industry trends and adapt strategies accordingly.
• Collaborate with the pricing department to develop competitive rate proposals.
• Lead the sales cycle from initiation to closure.
• Draft and finalize sales contracts for execution.

APPLY NOW!!!

• Bachelor’s Degree required; applicants with a Diploma and over 10 years of relevant experience will also be considered.
• Proven experience as a Business Development Manager, Sales Manager, or a similar role.
• Demonstrated ability to achieve sales targets.
• Background in customer support is advantageous.
• Proficient in Microsoft Office and CRM software such as Salesforce.
• In-depth understanding of market dynamics and demographics.
• Exceptional communication and negotiation skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #72185 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are looking for a hands-on Kiosk Manager who can fully run a Japanese sando food stall, including both operations management and active BOH cooking duties. 

Key Responsibilities 

• Oversee daily kiosk operations (FOH & BOH) ensuring smooth workflow, speed of service, and consistent product quality  
• Maintain high standards of hygiene, cleanliness, food safety, and SOP compliance  
• Perform hands-on BOH duties including food prep, cooking, grilling, and sandwich assembly  
• Ensure proper prep, kitchen organisation, portion control, and quality consistency  
• Lead and supervise a small team, including rostering, training, and shift management  
• Ensure strong teamwork, discipline, and efficient shift execution  
• Drive daily sales performance and operational efficiency, especially during peak hours  
• Monitor key KPIs such as sales, labour cost, and wastage  
• Manage inventory, stock ordering, and food cost control  
• Support basic P&L tracking and reporting  
• Assist in R&D for Japanese sando items and provide feedback on product and operations  
• Help refine recipes for consistency and operational scalability 

Requirements 

• Minimum 4–5 years' experience in running a food stall, kiosk, or small F&B outlet 
• Must have hands-on BOH experience (cooking, grilling, food prep, assembly)  
• Able to manage both operations and kitchen duties simultaneously  
• Strong leadership and team management skills  
• Experience in FOH + BOH operations  
• Basic understanding of food costing, inventory, and P&L  
• Fast, disciplined, and able to work in high-volume environment  

Occupation

Assistant Restaurant Manager

Job Description & Requirements

Get to know us first!

What is INITIA GROUP / INITIA SG?

The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

Our brands :

• Bada (Previously known as Leekaja Salon) Singapore

• Walking on Sunshine

• You Are My Sunshine

• Ministry of Scalp Therapy

• F&B Brands

The work of Initia has been successful due to the fact that it has a strong and passionate team.

To be specific, it has strong and reliable teams on each outlet, not to mention the Marketing, Human Resources, IT and Accounting.

What can INITIA offer you?

We offer plenty of opportunities for growth and learning through the experience of working alongside top-tier staff and mentors. We give our team all the support, training and resources needed to enrich their knowledge and improve their mastery of highly coveted and in-demand marketable skills.

Initia Leverages people’s unique differences and celebrates the beauty of individuality.

We strive to find team members that are uniquely and perfectly suited for our best practices.

DUTIES & RESPONSIBILITIES :

• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations.

• Analyzing and interpreting trends to facilitate planning

• Coordinating front and back of the house operations for smooth delivery of services

• Ensure compliance with safety and sanitation regulations

• Control operations cost and identify measures to cut wastages

• Respond promptly to customer complaints, suggest solutions to resolve complaints

• Manage / maintain outlet good image

• Training / coaching of new / current staff on customer service best practices

• Organize and supervise shifts

• Managing staff training, schedules and work performance.

• Preparing reports

• Analyse and forecast sales figures to maximize profits,

QUALIFICATIONS :

• Bachelor Degree in Hospitality / Retail Management

• Proven work experience as Restaurant Manager / HospitalityManager

• Strong leadership skills.

• Excellent communication skills

• Customer service oriented

• Financial Management skills

JOB DESCRIPTION

Position: Outdoor Catering Sales Manager
Location: Singapore
Employment Type: Full-Time

About the Role

We are looking for a dynamic and results-driven Outdoor Catering Sales Manager to grow our catering business through corporate, private, and event sales. The ideal candidate is passionate about food and hospitality, enjoys building client relationships, and has a strong ability to generate revenue through strategic sales initiatives.

Key Responsibilities

• Develop and execute sales strategies to increase outdoor catering revenue
• Identify and secure new corporate and private catering clients
• Build and maintain strong relationships with event planners, corporate accounts, and partners
• Prepare proposals, quotations, and customized catering packages
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Conduct site visits and client meetings
• Achieve monthly and annual sales targets
• Monitor market trends and competitor activities
• Attend networking events, exhibitions, and food-related events to promote the brand

Requirements

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• Minimum 3–5 years of sales experience in catering, hospitality, F&B, or events
• Strong communication and negotiation skills
• Proven track record in achieving sales targets
• Ability to work independently and manage multiple projects
• Good knowledge of outdoor catering operations and event coordination
• Proficient in Microsoft Office and CRM systems

·       To plan, coordinate and manage all testing and the documentation for the project

·      Shall ensure quality delivery from the project installation and coordinate handover to client and internal service department

·       To review the project design and ensure operation feasibility

·      To verify and evaluate the quality and performance of the equipment/ system according to the specification and requirement before delivery to the client

·       To coordinate all Testing plan and procedure

·       To develop and review test plan and test script

·      Involve in project early stage to understand the construction and Testing & Commissioning requirement

·      Plan, Perform and lead the whole T&C process with T&C members, ensure the T&C is being carried out smoothly and complete on time

·       Ensuring work compliances to standards, in accordance with engineering practices

·       Understanding Built Plans (M&E), Technical Literature and Equipment Manuals

·       Equipment trouble-shooting, root cause analysis, reviewand propose solutions

·       Reports to PMO for any work issues and non-compliances

·      Conduct Site Acceptance Test (SAT), Integrated System Test (IST), Testing and Commissioning (T&C), User Acceptance Testing (UAT)

·       Support Project Team on any technical issues related to Testing Procedures

·       Work closely with Engineering Team and understand the Design

·      Good knowledge of Autodesk Construction Cloud (ACC)

·      Any other duties assigned by superior.

Job Description

Position: Outdoor Catering Sales Manager
Location: Singapore
Employment Type: Full-Time

About the Role

We are looking for a dynamic and results-driven Outdoor Catering Sales Manager to grow our catering business through corporate, private, and event sales. The ideal candidate is passionate about food and hospitality, enjoys building client relationships, and has a strong ability to generate revenue through strategic sales initiatives.

Key Responsibilities

• Develop and execute sales strategies to increase outdoor catering revenue
• Identify and secure new corporate and private catering clients
• Build and maintain strong relationships with event planners, corporate accounts, and partners
• Prepare proposals, quotations, and customized catering packages
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Conduct site visits and client meetings
• Achieve monthly and annual sales targets
• Monitor market trends and competitor activities
• Attend networking events, exhibitions, and food-related events to promote the brand

Requirements

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• Minimum 3–5 years of sales experience in catering, hospitality, F&B, or events
• Strong communication and negotiation skills
• Proven track record in achieving sales targets
• Ability to work independently and manage multiple projects
• Good knowledge of outdoor catering operations and event coordination
• Proficient in Microsoft Office and CRM systems

Job Summary

We are a GP clinic seeking a Deputy Clinic Manager to lead operational excellence, staff supervision, and business development across multiple locations, ensuring high-quality patient care and efficient clinic management.

Responsibilities

• Lead daily clinic operations to maintain seamless service delivery and patient satisfaction
• Execute core clinic assistant duties including patient registration, medication dispensing, payment collection, claims submission, and clinical procedure support to ensure operational efficiency
• Manage patient feedback and resolve complaints related to operational and medical services to enhance patient experience
• Oversee insurance and government scheme claims processing, ensuring timely follow-up on rejected or returned claims to optimize reimbursement
• Monitor and follow up on outstanding payments to maintain financial accuracy and cash flow
• Develop and implement online and offline marketing strategies aligned with company policies to drive business growth
• Supervise clinic staff adherence to company policies and procedures, providing actionable feedback to management on operational issues
• Coordinate staff training and proficiency development, including clinical skills enhancement and participation in relevant courses, to uphold professional standards
• Model and enforce service and care standards among clinic staff and doctors through effective leadership
• Manage formal responses to audit requests in collaboration with the Medical Director to ensure compliance
• Execute ad-hoc projects assigned by management to support clinic objectives
• Travel between Yishun and Boon Keng / Bendemeer clinic locations as required
• Work shifts including weekends to support clinic operational needs

Job Description:

• Conduct market research, manage partnerships, and implement processes to support business development.
• Identify and develop new business opportunities to achieve sales targets for ACMV/Electrical solutions by reaching out to new clients and making presentations or pitches.
• Build strong client relationships, profile target accounts, and gather market insights to identify growth opportunities.
• Negotiate contract terms, oversee project execution, and ensure alignment with client objectives.
• Study engineering drawings related to ACMV/Electrical designs and perform basic engineering calculations when necessary.
• Develop and plan work schedules, resource allocation, and manpower for ACMV projects.
• Coordinate, liaise, and manage various project stakeholders to ensure that project requirements are met on time and within budget.
• Ensure that in-house teams and outsourced contractors adhere to safety standards and conduct their work with proper risk assessments and safety measures.
• Regularly follow up on the progress of projects.
• Prepare and submit detailed documents, proposals, and sales reports to clients and management.
• Lead, mentor, and manage the sales team, engineers, migrant workers to achieve departmental goals

Requirement:

• Min Bachelor’s Degree in Mechanical/Electrical Engineering or its equivalent
• Min 5 years of relevant working experience as a Project Manager at consulting firms
• Relevant experience in the planning, design and implementation of M&E services
• Possessing an entrepreneurial mind, showing flexibility, and being innovative and result-oriented
• Willingness to grow and lead the M&E business in a listed company as an entrepreneurial owner of the business in an environment similar to start-up
• Network within the sector to source new projects for the company
• Strong in people management, good writing, communication and presentation skills

Job Description
1) Solution Design & Consultancy (Security) :
a. Understand and articulate layered security approaches across endpoint, network, cloud, and application layers.
b. Explore, evaluate, and recommend existing and emerging security products.
c. Conduct Proof of Concept (POC) testing and drive productization of validated solutions.
d. Provide technical consultancy and advisory services to clients on security best practices.
(The person might be required to perform Solution Design or Consultancy for other products which department currently carries [for example: Managed Service for LAN infra]).

2) Presales Support
a. Collaborate with sales teams to identify customer requirements and propose tailored security solutions.
b. Deliver technical presentations, demonstrations, and workshops to prospects and clients.
c. Assist in RFP/RFI responses and solution proposals.

3) Sales Enablement
a. Train and enable sales teams with technical knowledge of security offerings.
b. Develop presales collateral such as solution briefs, architecture diagrams, and competitive positioning.

4) Sales Enablement
a. Train and enable sales teams with technical knowledge of security offerings.
b. Develop presales collateral such as solution briefs, architecture diagrams, and competitive positioning.

Job Requirements
1) Minimum 5 years of experience in a Security Service Provider or equivalent role.
2) Strong exposure to:
a. Microsoft O365 Security (Defender, Purview, etc.)
b. Network Security (SASE, firewalls, intrusion prevention, zero trust frameworks)
c. Cloud Security (AWS, Azure, GCP security controls)
3) Proven experience in conducting POCs and transitioning validated solutions into productized offerings.
4) Excellent communication and presentation skills for both technical and non-technical audiences.
5) Ability to work cross-functionally with sales, product, and delivery teams.
6) Bachelor’s degree in IT, Engineering, or related field.

GENERAL DESCRIPTION

The Assistant Relationship Manager (ARM) supports one or more Relationship Manager(s) (RM) / Group Head(s) (GH) in daily operations, administration and client management. The ARM interacts with internal and external stakeholders, provides clients with relevant information and supports the RM in implementing customised solutions. Furthermore, the ARM acts as role model in bringing the best service quality to the RMs/GH in a fast, professional and friendly manner, and thus helping the team to manage, develop and grow its client base. They channel client feedback to the relevant individuals/departments within the Bank to foster continuous improvement and fast adaptation of processes.

KEY FEATURES OF THE POSITION

CLIENT ADMINISTRATION AND MANAGEMENT

· Supports RMs/GH in client interaction and all related tasks (systems, processes, files, documents etc.) with high-quality, precision and timely responsiveness

· Customizes client requests (reporting, statistics, mailings etc.)

· Manages the RM/GH’s calendar, prepares client meetings, organizes business trips, completes the post processing of client calls, client meetings or business trips for RMs/GH

· Compiles presentations, supports in drafting investment proposals and in marketing activities if needed (client reception, meetings, business trips, events etc.)

· Ensures coverage in case of own absences

BUSINESS MANAGEMENT

· Regularly collects and exchanges relevant information necessary for the job

· Conducts reviews, plans, and always documents his/her work

· Supports RM/GH in implementation of projects and initiatives, in close alignment with the Team Business Manager

· Provides professional input proposals for improvements based on experience, incident occurrence or observation

· Manages the expense claim process for RMs/GH

RISK MANAGEMENT AND CONTROLS

· Actively helps managing risk (support first line of defense), i.e. in client documentation, by raising concerns, following up on issues and by escalating when in doubt

· Ensures adherence to local regulations and compliance with internal policies and standards (e.g. new account openings, payment instructions, reviewing client phone calls or signing off at own level of competence etc.)in collaboration with the respective RMs, GH and Team Business Manager

· Ensures timely clearance of pending items and escalated deficiencies

· Ensures appropriate ethical and compliant behaviour in his/her area of responsibility

· Ensures correct, meaningful and understandable documentation of client interaction/client orders in the corresponding tool (e.g. CRM, DiAS)

REGULATORY RESPONSIBILITIES

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

PERSONAL AND SOCIAL SKILLS

· A natural team player

· Ability to relate to colleagues from diverse backgrounds

· Open, approachable and displays genuine interest in people and in improving processes

· Always communicates in a competent and professional manner

· Highly service oriented and passionate about client servicing

· Systematic, precise and diligent working style and the ability to perform under pressure

· Personal integrity and ethical behaviour

PROFESSIONAL AND TECHNICAL SKILLS

· Appropriate understanding of relevant products and services in Private Banking

· Basic knowledge of global financial markets and current developments in the industry

· Sound affinity with the geographic market(s) covered, i.e. familiar with the legal and regulatory environment as well as cultural awareness

REGULATORY

· Representative under MAS SFA and/or FAA

This is a full time, on-site role for an Events Marketing professional. The role involves planning and executing marketing campaigns for events, roadshows, sales activities, developing marketing strategies, and providing excellent customer service.

Qualifications:

- Strong interpersonal and communications skills.

- Sales, customer service or events marketing experience is a plus.

- Strong organisational and project management skills.

- Attention to detail and ability to multi-task.

- Bachelor’s degree in Marketing, Business, or related field is a plus.

Job Type: Full-time

Job Responsibilities

• Drive and ensure compliance with legislation & Health & Safety practices and procedures in accordance with the site requirements and company’s values.

• Attend to Client & Service Partners meetings.

• Ensure SLA Delivery

• Control of client’s procedures, and drive operational efficiency and effectiveness

• Review plant and system performance and alert client on areas of concern

• Establish buildings inspections and regular site audits to ensure compliance to contract

• Management of suppliers in the delivery of subcontracted services

• People management of the engineering technicians, engineers and managers at site

• Management of local site facilities maintenance budget and ensure company's profitability

• Conform to internal reporting procedures for timesheets, expenses and other processes as required

• Familiar with Profit and Loss will be advantageous

• Undertake strategic teams' development and progression plan to achieve higher competency and service delivery

• Undertake responsibility during incident and emergency incidents of building(s) assigned or on rotating assignment of Duty Manager

• Undertake responsibility & management to the team’s alignment with the overall client’s expectations and contractual requirements, including achieving KPIs and support the operations in general maintenance and customer support.

• Undertake responsibility & management to the team’s coordination and/or fix-it tasks within the framework of the allocated resources

• Undertake responsibility & management to the team’s resources available to meet daily operational requirements

• Undertake responsibility & management to the team’s identification of competency gaps in the team members and to train staffs accordingly.

• Undertake responsibility & management to the team’s organisational and operational requirements in all maintenance works, operations, fault reporting, QEHS, fire safety management, crisis management and ad-hoc issues.

• Manage and foster positive working relationship with key stakeholders in the customer organisation.

• Undertake any other responsibility or attend to any duties as assigned by Facilities Manager.

Job Requirements

• Degree in Mechanical, Electrical Engineering or Facilities Management discipline with minimum 5 years’ experience in facilities maintenance, including 2 years in healthcare.

• Hold a detailed understanding of building procedures and infrastructure

• Proven experience of having a flexible approach and the ability to work under pressure

• A working appreciation of contracts and contract management

• Track record of leading, motivating and developing teams

• Flexible in working hours to meet the needs of the business

• Understanding of related trades in ACMV, Mechanical, Electrical, Building and BASCO/FRC

• Basic knowledge of space planning and utilisation would be good to have

• Good stakeholder management and able to engage with Senior Management confidently

• Able to commit to 5.5 days work week with possibility of staggered rest days implemented due to operational requirements

• Able to adapt in working in a hospital setting and adhering to hospital PPE requirements.

• Able to attend in the event whereby the breakdown requires after office hours and/or weekends.

• Possess certification of Fire Safety Manager (SCDF) will be advantageous

Skills

• Ability to take initiative and effectively operate with general direction.

• Excellent written and verbal communication skills.

• Strong organisational and analytical skills.

• Independent, able to work with minimum supervision and have a good understanding of critical workflow

• Pro-active, ability to prioritize work and achieve desired result

• Ability to provide efficient, timely, reliable and courteous service to customers.

• Ability to respond effectively to sensitive issues.

• Ability to solve problems involving several options in situations.

• Advanced analytical and quantitative skills.

• Good presentation and inter-personal skills to communicate effectively to staff of various nationalities.

• Possess strong leadership & management skills.

Job Description

• Industry/ Organization Type: Furniture Manufacturing
• Position Title: Site Manager
• Working Location: Kallang
• Working Hours: 6 days (Mon - Sat, 9.00am - 7.00pm)
• Salary Package: Basic salary up to $4,000 + Transport Allowance $300 + AWS
• Duration: Permanent Role

Key Responsibilities

• Oversee daily site operations for furniture installation and interior projects
• Coordinate with designers, production team, and contractors to ensure smooth project execution
• Monitor work progress to ensure projects are completed on time and within scope
• Ensure all works are carried out according to drawings and specifications
• Supervise site teams and subcontractors, ensuring proper workflow and productivity
• Conduct regular site inspections and resolve on-site issues promptly
• Ensure compliance with safety standards and site regulations
• Liaise with clients and stakeholders to provide updates on project status
• Prepare site reports, progress updates, and documentation

APPLY NOW!!!

• Diploma or relevant qualification in Construction, Interior Design, or related field
• Experience in site supervision for interior or furniture-related projects
• Good understanding of drawings, materials, and installation processes
• Strong coordination and problem-solving skills
• Good communication and interpersonal abilities
• Able to manage multiple tasks and meet project deadlines

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84379 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Engineering/Construction
• Position Title: Project Manager (Electrical)
• Working Location: Ubi
• Working Hours: 5 days (Monday to Friday 8.30AM – 6.15PM)
• Salary Package: Basic Salary up to $9,000 + Transport Allowance + Bonus
• Duration: Permanent

Key Responsibilities

• Develop comprehensive project plans, including timelines, budgets, and resource allocation.
• Lead and manage project teams, ensuring clear communication and coordination among all stakeholders.
• Define project scope and objectives, manage changes, and ensure alignment with client expectations.
• Ensure that all electrical installations and systems meet quality standards and regulatory requirements.
• Identify potential risks and develop mitigation strategies to ensure project success.
• Collaborate with suppliers and subcontractors to procure necessary materials and services.
• Track project performance using appropriate tools and techniques to ensure projects meet deadlines and budget constraints.
• Maintain regular communication with clients, providing updates and addressing any concerns.
• Prepare and maintain comprehensive project documentation, including reports, plans, and records.
• Ensure compliance with safety regulations and industry standards throughout the project lifecycle.

APPLY NOW!!!

• Diploma/Degree in Electrical Engineering or relevant discipline
• Minimum 5+ years of electrical engineering experience
• Prior experience in the construction industry is considered an advantage
• Experience in project management is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #75268 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.