Total 390 construction manager job vacancies in D26 Upper Thomson, Springleaf

The Insurance and Claims Manager (Freight Forwarding and NVOCC) will be leading our Insurance & Claims Department. Oversee cargo loss/damage claims and corporate insurance portfolios. Minimize financial and legal exposure by ensuring strict adherence to maritime liabilities (e.g., COGSA, Hague-Visby rules), negotiating settlements with Claimants, and managing subrogation and recovery with global Carriers and other relevant Parties.

Claims Management

• End-to-End Lifecycle: Oversee the intake, investigation, and resolution of cargo loss, damage, shortage, and delay claims.
• Liability Analysis: Evaluate claims based on the Bill of Lading terms, House Bill of Lading liability (as an NVOCC), and international maritime conventions.
• Negotiation & Settlement: Negotiate directly with shippers, consignees, and insurers to reach equitable and cost-effective settlements.
• Subrogation & Recovery: Actively pursue third-party recoveries from ocean carriers, truckers, warehouse providers, and their respective liability insurers.

Insurance & Risk Management

• Policy Administration: Manage corporate insurance portfolios, including Marine Cargo, Freight Forwarders Liability (FFL), Errors & Omissions (E&O), and Warehouse Legal Liability.
• Renewal & Underwriting: Prepare data-driven statistics, loss-run reports, and renewal summaries for annual insurance negotiations.
• Risk Mitigation: Analyze claims data to identify root causes; implement loss-prevention strategies and standard operating procedures (SOPs) across the supply chain.

Legal & Compliance

• Legal Liaison: Collaborate with external maritime counsel, surveyors, and NVOCC underwriters on high-value, complex, or litigated claims.
• Regulatory Adherence: Ensure all claims and operational practices comply with international trade laws and local port/customs regulations.

Reporting & Analytics

• Database Management: Maintain accurate claims systems, tracking reserves, paid claims, and recovery ratios.
• Management Reporting: Generate periodic reports detailing claims trends, financial impacts, and risk exposures for executive management.

AssistantManager, Quality Assurance & Quality Control

Job Description & Requirements

Responsibilities:

- Ensure the implementation and maintenance of allquality and food safety control processes are being complied to company’sstandard, HACCP, ISO and local statutory requirement.

- To conduct in house food safety training toproduction/operation staffs.

- To manage customer complaints investigation andperform troubleshooting and drive processimprovement program to ensure high standard of food safety and quality.

- Provide technical advice to support anotherdepartment as and when necessary

- Monitoring product integrity and conduct producttesting for new and regular products.

- To support Production Manager for admin work.

- Manage external inspection and liaise withregulatory agencies

- To kick start sustainability initiatives for the company putting in process andcertification.

- Train junior QA to perform her role as QA executive.

- Perform ad-hoc duties as assigned by management

Singapore Food Services Pte Ltd  is the latest venture under The Plattering Co. Pte Ltd, known for its beautiful grazing tables and creative catering buffet setup displays, sharing platters, bowls and bentos and unique catering setups. Singapore Food Services Pte Ltd aims to deliver innovative and delightful halal catering solutions, building upon the legacy of excellence established by The Plattering Co. Pte Ltd

As we continue to expand, we are seeking a dynamic and results-driven Catering Sales Manager to lead and grow our catering sales for both halal and non-halal brands. This role is responsible for generating new business, leading the sales team, maintaining client relationships, and ensuring that all events reflect the highest standards of service and cultural sensitivity. The ideal candidate will have a strong background in food & beverage sales, excellent interpersonal skills, and an understanding of dietary requirements and cultural considerations related to halal catering.

Key Responsibilities:

Sales & Business Development:

• Develop and execute sales strategies to grow halal and non-halal catering services.

• Identify and pursue new business opportunities through networking, cold calling, online platforms, and industry events.

• Build strong relationships with corporate clients, event planners, religious organizations, wedding clients, and other key markets.

• Prepare and present customized proposals and catering packages based on client needs and budget.

• Keep abreast of tender opportunities, plan and submit proposals. 

• Work closely with the marketing team to support marketing campaigns.

Client Management:

• Act as the main point of contact for clients from initial inquiry through to post-event follow-up.

• Ensure clear communication with clients regarding dietary needs, cultural preferences, and service expectations.

• Coordinate tastings, site visits, and meetings as required.

• Build rapport with clients to grow long term business.

Event Coordination & Support:

• Work closely with operations, kitchen, and logistics teams to ensure client requirements are accurately executed.

• Provide detailed event orders and timelines to internal teams for smooth service delivery.

• Attend events as needed to oversee execution and ensure client satisfaction.

People Management, Reporting & Administration:

• Oversee sales administration, ensuring smooth sales operations. 

• Oversee sales team’s performance and drive sales for sales targets to be met.

• Maintain accurate sales records, client databases, and forecasting reports.

• Report sales performance to the Management

• Meet or exceed monthly and annual sales targets.

Qualifications:

• Minimum 3 years of experience in catering or hospitality sales, with experience in both halal and non-halal segments preferred.

• Strong understanding of halal food practices and sensitivity to cultural and religious requirements.

• Excellent communication, negotiation, and customer service skills.

• Proven track record of meeting or exceeding sales targets.

• Proficient in CRM systems, Microsoft Office Suite, and event management software.

• Ability to work flexible hours including evenings and weekends, depending on event schedules.
  
  

Lead and manage a portfolio of IT projects aligned with business and digital transformation goals.

Oversee end-to-end project delivery, including planning, execution, monitoring, and governance.

Develop and mentor project/program managers while driving a high-performance, accountable team culture.

Engage and influence senior stakeholders, providing transparent updates and strategic insights.

Manage budgets, resources, vendors, and ensure cost-effective delivery with strong financial control.

Mitigate risks, resolve critical issues, and drive continuous improvement, innovation, and compliance.

Responsible for providing technical leadership of multiple large scale/complex software solutions, even by extending the existing platform through custom development, customization and integration with in-house solutions and vendor solutions leading to a complete platform that caters to key business requirements.

Strong experience in working with various Payments schemes, preferably 

Payments scheme of any country, and Payments messaging formats such as ISO 8583, ISO 20022, and SWIFT etc.

Experience in building enterprise transaction-based system with focus on recovery, stability, reliability, scalability and performance.

Responsible for providing technical leadership of multiple large scale/complex global software solutions for payment processor platform

Conversant with various technologies, experience in transforming legacy systems to new age technologies befitting the needs of business function.

Qualifications:

10+ years experience in a related technology role with commensurate people management experience in Banking payment and Cross Border Clearing related projects.

Education:

Bachelor’s/University degree or equivalent experience, potentially Masters degree

The Applications Development Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.

Responsibilities:

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results

• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues

• Ensure essential procedures are followed and contribute to defining standards

• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals

• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources

• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Recommended Qualifications:

• 10+ years of relevant experience

• 5 yeas of experience in Loan IQ product

• 10+ years of experience with Java related technologies including spring boot and angular

• 5+ years experience of platform management

• Experience managing global technology teams

• Working knowledge of industry practices and standards

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

Job Summary

We are looking for a seasoned Service Delivery Manager to oversee the reliable operation, maintenance, and ongoing enhancement of IT mission critical systems.

Mandatory Skill-set

• Degree in Information Technology, Information Systems or Computer Science;
• At least 8 years of relevant hands-on experience in service delivery, leadership experience and project management;
• Must have experience in IT System Operations & Maintenance (O&M);
• Must have hands-on knowledge and application of ITIL framework;
• Proven team leadership and stakeholder management skills;
• Experience in managing SLAs, vendors, and service performance;
• Strong problem-solving, proactive, self-driven mindset with strong ownership and accountability;
• Excellent organizational skills with a customer-focused and continuous improvement approach.

Desired Skill-set

• SCRUM, ITIL and PMP certifications are an added advantage.

Responsibilities

• Lead, coach, and develop a Level 1 & Level 2 support team, fostering a collaborative and performance-driven culture; 
• Oversee daily IT system operations, ensuring compliance with security, safety, and operational standards; 
• Plan and manage preventive maintenance, system changes, service requests, and corrective activities; 
• Maintain accurate IT asset tracking, documentation, and audit-ready records; 
• Manage third-party vendors and subcontractors, including contracts, performance reviews, and service delivery quality; 
• Monitor SLAs and service performance, driving continuous improvement initiatives; 
• Act as the primary customer and stakeholder contact, managing budgets, costs, and timely issue resolution.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.
When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website

(https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Our client is a leading global technology company at the forefront of artificial intelligence, digital innovation, and large-scale platform development. As part of its continued investment in AI transformation, the organization is seeking a Technical Program Manager who can bridge business needs and technology execution, driving the adoption of AI-powered solutions across regional teams.

This is a 1-year contract.

Overview

The Technical Program Manager will lead AI transformation initiatives across APAC business teams, helping to identify opportunities where AI can improve productivity, streamline workflows, and enhance decision-making.

Responsibilities

• Lead end-to-end AI transformation programs from requirements gathering through implementation and adoption.
• Partner with business teams to identify workflow challenges and opportunities for AI-driven improvements.
• Translate business requirements into clear technical specifications and actionable program plans.
• Collaborate with Product and Engineering teams on feature prioritization, enhancements, bug resolution, and roadmap alignment.
• Drive change management, user enablement, and adoption of AI-powered tools and workflows.
• Establish feedback loops, monitor adoption metrics, and identify opportunities for continuous improvement.
• Serve as the primary APAC point of contact for AI transformation initiatives and stakeholder management.

Requirements

• 2+ years of experience in Technical Program Management, Program Management, or a related role leading cross-functional initiatives.
• Experience leading AI, automation, digital transformation, or process improvement initiatives, preferably for non-engineering teams
• Familiarity with AI technologies, including LLMs, workflow automation, AI productivity tools, or related solutions.
• Proven experience driving strategic programs from planning through execution and adoption.
• Strong understanding of product development processes, including requirements gathering, roadmap discussions, feature prioritization, and bug management.
• Ability to identify adoption barriers and distinguish between process, user, and product-related challenges.
• Excellent stakeholder management and communication skills with both technical and non-technical audiences.
• Experience working across APAC markets and geographically distributed teams is preferred.

Position Summary

To represent Spirax Sarco Pte Ltd as the market leader in steam system design, and in providing expertise, solutions and sustainability to our customers. To offer professional customer service in developing long-lasting relationships and partnerships, demonstrating our core values on Safety, Collaboration, Customer Focus, Excellence, Respect and Integrity in our daily work activities.

The successful candidate will utilize consultative selling techniques to uncover customer pain points and utilize steam expertise to align solutions.

We are seeking a highly motivated and detail-oriented Sales Manager to join our team. He/She must achieve orders, sales targets and other objectives by specifying, offering and obtaining orders for Spirax Sarco products to customers in Pharmaceutical Industry sectors, sales channels and product focus as determined by the General Manager.

Basic Duty & Responsibilities

In performing the duties as a Spirax Sarco Sales Engineer, it will be essential to:

Opportunity and Customer Development:

• Responsible for Pharmaceutical Industry sales and business growth.

• Actively pursue new clients

• Promote Spirax Sarco’s product range to an existing cliental base.

• Maintain customer records with database through CRM.

• Recommend and propose steam system services, improvements, upgrades to end-users, EPCs and contractors.

• Negotiation, closing of sale and to conduct product presentations.

• Preparation of tender bids for project quotes with technical and commercial negotiations.

• System commissioning with Service team, if required.

• Generate reports to customers and immediate supervisor.

• Operate as a team player towards a common team goal.

• Optimize penetration in key customers.

• Evaluate customer requirements to map out solutions and recommend and propose steam system services, improvements, and upgrades.

• Develop technical and application knowledge for field applications and on-site implementations.

• Negotiation, closing of sales and conducting sales presentations.

• Preparation of tender bids for project quotes with technical and commercial negotiations.

• System commissioning with Service team, if required.

Sales and Profit Growth:

•  Achieve orders, sales and profit targets set by the General Manager.

• Undertake a business plan for the assigned industrial sector in accordance with set and agreed KPIs and Company standards.

• Complete and submit reports on sales calls, quote volume and values through CRM.

• KPIs at weekly and monthly intervals or as directed by the General Manager.

 Strategic Alignment:

• Be familiar with the company’s strategic objectives.

• Ensure all activities are in line with the company’s overall strategy and objectives.

Business Information and Planning:

• Maintain customer records with databases and proactively plan customer account activities and objectives through CRM.

• Recognize and convey potential areas of opportunity to the marketing and business development teams.

• Generate reports for both customers and immediate supervisor.

• Operate as a team player toward a common team goal.

• Work closely with all supporting departments within Spirax Sarco Pte Ltd to achieve the company’s objectives. This includes Sales & Service Support, Warehouse & Distribution and Finance departments.

• Strictly comply with the Spirax Sarco’s code of conduct, Workplace Safety, Environmental, Legal, Anti-Bribery and Corruption policies & standards.
  

 Qualifications:

• Degree in Engineering or Diploma with relevant experience in Pharmaceutical or Mechanical Engineering background would be an advantage.

• A professional background with 3 to 5 years of experience in steam or relevant industry.

• Proficient computer skills (i.e. Microsoft Office and Dynamics CRM).

• Proven genuine desire to sell and ability to work towards targets and deadlines.

• Knowledge of Digital connected services and/or sustainability is desirable.

• Maintain a current driver’s license and possess own vehicle.

• Willing to travel for business trips (if needed)
  

Experiences:

Demonstrated technical aptitude via education standards, hobbies and/or work experience with relevant client base.

Demonstrated customer service skills and appropriate business presentation.

Proven track record of driving strategic initiatives and achieving results in a fast-paced environment.

Intellectually strong and a fast learner.

Excellent communication, listening and presentation skills.

Strong interpersonal skills, self-motivated and positive work attitude.

Cooperative and proven ability to work in a team environment.

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Catering Sales Executive/ Assistant Sales Manager   to join our dynamic and fast- growing team. The Catering Sales Executive / Assistant Sales Manager  is  responsible for generating new business opportunities, maintaining relationships with existing clients, and promoting our catering and bento services. You will play a crucial role in achieving sales targets, understanding market trends, and delivering exceptional customer service to ensure client satisfaction.

Key Responsibilities:

Business Development:

• Identify and target potential clients in the corporate, hospitality, and event sectors.
• Develop and maintain a strong pipeline of leads through various channels, including networking, cold calling, and online research.
• Conduct sales presentations and product demonstrations to prospective clients.

Client Management:

• Build and maintain strong relationships with existing clients to ensure repeat business and referrals.
• Understand client needs and customize catering packages to meet their requirements.
• Act as the point of contact for clients, addressing their inquiries and concerns promptly.

Sales Strategy & Planning:

• Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.
• Analyze market trends and competitors to identify new business opportunities and improve service offerings.
• Collaborate with the marketing team to develop promotional campaigns and sales materials.

Event Coordination & Follow-Up:

• Coordinate with the operations team to ensure seamless delivery of services for events.
• Follow up with clients post-event to gather feedback and ensure satisfaction.
• Resolve any issues or complaints to maintain a positive client relationship.

Reporting:

• Prepare sales reports and forecasts for management review.
• Track and monitor sales performance against targets and KPIs.

Requirements:

• Diploma or degree in business management, hospitality or equivalent
• Proven experience as a Sales Executive or similar role, preferably in the catering, F&B, or hospitality industry.
• Strong communication and negotiation skills with the ability to build rapport with clients.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency MS Office Suite (Word, Excel, PowerPoint).

Job description

Methodist Welfare Services (MWS) is all about empowering people to have life to the full. 

We are a non-profit organisation serving people across all ethnicities and religions. We recognise that the people we serve may experience poverty in different ways – weak social support or fractured relationships, poor health, a sense of hopelessness, or a lack of means. We journey alongside them to uncover their inherent strengths, affirm them and support them holistically towards a better life. While MWS’ sphere of impact has expanded since our founding, our core spirit of social holiness remains unwavering.  Today, we serve over 22,000 beneficiaries, including children from disadvantaged backgrounds, youths at risk, families in distress, seniors who are socially isolated, and the chronically ill and destitute.

Role & Responsibilities

In this dynamic hands-on role, you will report to Associate Director of Compliance and Risk and collaborate with cross-functional teams on enterprise risk management and compliance related activities ensuring sound risk and governance across the organisation including areas of overall workplace safety and data protection.

1) Compliance and Risk

• Assist in the development and enhancement of enterprise risk management framework, risk and compliance policies and procedures

• Assist in the development and periodic review of risk appetite statements, risk thresholds, Key Risk Indicators and emerging risks

• Collaborate with risk owners to conduct regular risk assessments; facilitate risk analysis and assessments and propose suitable mitigations when required

• Maintain active oversight of the organisation’s compliance program & calendar and coordinate with internal stakeholders on timely regulatory submissions and reporting

• Carry out regular group compliance reviews through audits, assessment and control testing

• Monitor, evaluate, assess the impact of new or updated statutory and regulatory developments

• Investigate, manage and follow up on matters related to non-compliance incidents/breaches and ensure appropriate mitigations are in place

• Work with the relevant internal stakeholders on the improvement to processes and systems when required

• Collaborate with risk & compliance owners/representatives in preparation of various risk and compliance reports to senior management, Board and regulators (if applicable), highlighting key risk exposures, potential issues, and mitigation strategies

• Assist in the implementation and monitoring of risk and compliance management programs and initiatives across the group

• Act as a liaison between various departments and business units to provide guidance & support and ensure alignment of risk management and compliance efforts

• Design suitable risk communications and awareness programs; prepare materials and conduct regular orientation, training/workshops to all levels of employees

• Take charge and manage incident reporting channel; maintain active oversight on the reported incidents and oversee the effective closure of actions; escalate to senior management and key stakeholders when required

• Organise Risk Management meetings and perform secretariat duties as well as administrative duties where required

• Provide administrative support for the overall audit function conducted by the internal/external auditors

• Attend to matters as assigned by Associate Director

2) Data Protection (PDPA)

• Support the DPO/Associate Director in the review and implementation of PDPA act within the organisation

• Monitor and review PDPA non-compliance and/or lapses and provide solutions and mitigating plans to prevent re-occurrence

• Conduct PDPA updates and training (where necessary)

• Attend to matters as assigned by DPO/Associate Director

Qualifications, Competencies & Experience

• Minimum diploma holder and above in a related field of study

• Minimum 3 years of hands-on relevant working experience in a compliance and/or risk management role including experience in an external or internal audit capacity

• Preferably hold data protection certifications and/or has strong knowledge of PDPA obligations

• Excellent written and verbal communication skills; able to provide sound advice to stakeholders

• Proficient in Microsoft Office (Excel, Word, PowerPoint) & data analytics and AI tools to support work

• Skills:

  • Good leadership and communication skills, able to empathise with all levels of staff and workers.

  • Strong analytical skills, problem-solving skills and critical thinking to pinpoint issues and ability to deep dive to find the ultimate root cause(s) and measures

  • Ability to work independently under minimal supervision and collaboratively within a team and engage effectively with stakeholders at all levels across multiple business verticals

  • Strong interpersonal, organisational and project management skills

  • Attention to detail, proactive learning attitude, ability to manage multiple priorities and deliver quality work under tight deadlines

We are seeking a highly motivated and experienced Central Kitchen Manager to oversee the daily operations of our food manufacturing and production facility. The successful candidate will be responsible for managing production efficiency, food safety compliance, cost control, inventory management, quality assurance, and business development initiatives to support the growth of the Company.

This role requires strong leadership skills, operational expertise, and the ability to drive continuous improvement in a fast-paced food manufacturing environment.

Key Responsibilities

• Oversee daily Central Kitchen operations and production planning.
• Ensure food safety, hygiene and regulatory compliance, including SFA, WSH and SS 590 requirements.
• Monitor production output, product quality and timely delivery of goods.
• Manage inventory, procurement, stock control and supplier relationships.
• Control food costs, wastage and operational expenses.
• Handle quality issues, customer feedback and corrective actions.
• Prepare budgets, sales forecasts and monthly performance reports.
• Lead new product development and operational improvement projects.
• Train, supervise and develop production staff.

Requirements

• Minimum 3 years of relevant experience in a Central Kitchen, Food Manufacturing or Catering environment.
• Possess Food Safety & Hygiene Certificate Level 3 - (Level 4 preferred).
• Good knowledge of food safety standards, HACCP and SS 590.
• Strong leadership, problem-solving and communication skills.
• Familiar with inventory management, cost control and budgeting.
• Proficient in Microsoft Word and Excel.

Preferred Experience

• Experience managing a food manufacturing facility supplying multiple outlets.
• Knowledge of food production planning and quality assurance systems.

Salary: To be offered based on qualifications, skills and relevant working experience.

Assistant Manager / Manager, Corporate Secretarial Services

We are looking for an experienced Assistant Manager / Manager, Corporate Secretarial to join our firm.

The ideal candidate has solid hands-on experience in Singapore corporate secretarial practice, is confident in managing a client portfolio independently, and is able to maintain a high standard of accuracy, professionalism, and client service.

Responsibilities

• Manage a portfolio of corporate secretarial clients
• Oversee incorporations, annual compliance, statutory filings, and corporate actions
• Prepare and review resolutions, minutes, and statutory records
• Ensure compliance with the Singapore Companies Act and ACRA requirements
• Liaise directly with clients and relevant stakeholders
• Supervise and review the work of junior staff where required

Requirements

• 4 to 8 years’ relevant corporate secretarial experience in Singapore
• Strong knowledge of ACRA filing requirements and the Singapore Companies Act
• Experience handling client portfolios independently
• Good organisational, drafting, and interpersonal skills
• Professional qualification in corporate governance or company secretarial practice will be an advantage

Please submit your résumé withyour current salary, expected salary, notice period, and work pass status to:

hr@enterprisecorpservices.com.sg

(All application will be instrict confidence. We regret that only shortlisted candidates will be notified)

This role is a senior level position in the Custody business reporting to Core Product Head/Global Custody and will be responsible for managing overall core product offering. The role will entail setting and execution of strategy, budgetary management, global oversight of Custody Product Program, Product enhancements and Pricing management etc.

This role will also involve close partnership with other products in Investor Services i.e. Fund Administration, FX & Agency Securities lending to provide seamless integration of Global Custody offering with these partner businesses.

Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life cycles in coordination with the broader Product Management team. The candidate will be responsible for driving key product priorities including product strategy, financials, innovation, controls & governance and talent. The individual works closely with partners across the globe including Coverage teams, country Investor Services heads, Operations and Technology to jointly achieve key goals of the business.

What you’ll do

Own and execute the go-forward vision and strategy for Global Custody (both traditional and new asset classes) working closely with key global stakeholders. Key focus areas include processing risk reduction, improving the client experience, driving efficiency gains including via adoption and leveraging Artificial Intelligence models and commercial growth.

• Establish an optimized Global Custody Operating Model across various hubs, partnering with various stakeholders including operations and technology to deliver a globally consistent service delivery and best-in-class cutoffs across markets – with a particular focus on global clients.

• Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product

• Lead innovation (including in the space of Digital Assets and leveraging cutting edge technology like AI) by working with external partners/alliances to develop products, manage ongoing relationships, exercise control over resources, policy formation, and planning, and prepare agreements

• Drive Commercialization to deliver financial results and build shareholder value

• Supervise day-to-day product management for core products in Global Custody such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results

• Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve status as a partner to Citi clients - seeking to capitalize on the existing strengths of our custody business and proprietary branch network.

• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create advanced set of solutions

• Direct and oversee aspects of program life cycle management including market demands, technology trends, and the competitive field

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we’ll need from you

• Experience of working in a Global Custody role within a regulated Financial Services company, ideally in Investor Services domain. Some expertise in Credit Risk and liquidity usage would be helpful but not essential.

• Demonstrated ability to lead change, with a balanced risk management mindset, across Product, Operations, Technology and Client partner groups.

• Strong collaboration skills and ability to work closely with stakeholders in the business. 

• Demonstrated problem-solving and decision-making skills without direct management oversight to deliver business results

• Exposure to Artificial Intelligence models and demonstrated ability of adapt to newer technologies and leveraging them to improve productivity and quality of output

• Self-starter, with an intellectual curiosity for how Financial Services works.

• Excellent communicator, written and verbal, with the gravitas to manage regulators, clients, boards as well as senior Citi management

• Comfortable navigating ambiguity, coming to terms with and bringing order to an at times fragmented technological, organizational and operational landscape.

• Multinational Organisation

• Basic Salary + AWS + VB

• Able to commit 5.5 working days (Alternate Saturdays)

• Shuttle bus departures from Tampines or Tanah Merah (Mon to Fri)
  
  

The import Customer Service Assistant Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import operations. The ideal candidate requires strong knowledge of import workflows and the ability to supervise staff handling all stages of the import process, from shipment receipt to delivery and billing.

Key Responsibilities:

• Team Supervision: Assist in leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.

• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.

• Process Support & Improvement: Identify operational bottlenecks, assist in implementing process improvements, and support initiatives to enhance workflow efficiency.

• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.

• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.

• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.

• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Job Requirements:

• Supervisory experience in airfreight import customer service or operations.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Good problem-solving and decision-making skills, with the ability to support operational improvements.
• Effective communication and interpersonal skills to manage team and customer interactions.
• Ability to motivate staff and ensure consistent service quality.
• Previous hands-on experience using Cargowise system is preferred.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte. Ltd.

EA License No: 90C4069

Job Responsibilities

Business Manager (Central Kitchen) manages the overall performance of an organization's central kitchen. Besides monitoring production output levels to ensure that quality levels are maintained, he/she is also expected to set up new food production standards, kitchen operation guidelines and to propose research and development activities for new products. To constantly liaise with suppliers on food cost changes and procure new vendors to maintain control on food production cost. He/she is placed in charge of new projects e.g. develop new sales channels to increase sales for the Central Kitchen.

1. Manage central production operations

2. Manage compliance with food and beverage hygiene policies and procedures in accordance to relevant Government agencies’ regulations e.g. SFA

3. Manage high volume food production operations and endure timely deliverance of stocks

4. Manage non-compliant quality and feedback cases

5. Monitor overall production output levels. Manage inventory, monitor stock levels and conduct regular stock take.

7. Establish and maintain good rapport with suppliers to ensure sufficient supply of ingredients for food preparation.

8. Arrange and transfer supplies and equipment between storage and work areas, in accordance to Workplace Safety and ensure work environment is safe for work for all employees.

9. Forecast and budget sales and expenses. Conduct financial analysis, provide monthly profit and loss reports.

10. Take lead on special projects e.g. to develop new sales channel to increase profitability of the Company.

Job Requirements

1. Able to solve daily operational issues with efficiency

2. Able to communicate effectively to all levels and receptive to feedback

3. Numerate and with good cost budgeting skills

4. Able to work under pressure in a fast paced, dynamic and challenging work environment

· A valid Food Safety And Hygiene Certificate (Level 3), preferably (level 4)

· At least 3 years of experience in related scope of work

· Familiar with Central Kitchen or manufacturing sector

· Proficient in MS Words and Excel