Total 4 job vacancies by The Wok People Pte. Ltd.

Job Responsibilities:

Food Service & Operations Support

• Ensure food preparation areas, cooking surfaces, utensils, and equipment are clean, sanitized, and well maintained.
• Check sanitation and cleanliness of equipment daily and report any faulty equipment immediately to the supervisor.
• Practice and strictly follow food hygiene, personal hygiene, and contamination prevention procedures.
• Observe safe work procedures when handling equipment and comply with emergency and employee entrance procedures at client premises.
• Assist in serving dishes when required and support daily outlet operations.
• Be professional, polite, and attentive when interacting with clients.
• Assist clients with operational needs and escalate feedback or issues promptly to the supervisor.
• Maintain accurate data recording for basic food hygiene requirements.

Learning & Development / HR Support

• Support registration and follow-up for Food Service–related training workshops and courses, including coordination with external training partners.
• Assist in communication and coordination of Learning & Development (L&D) and HR activities.
• Maintain accurate and up-to-date training records and documentation.
• Support training needs analysis and training effectiveness evaluation through survey administration and basic data analysis.
• Assist in consolidating confidential employee data and documentation for special L&D projects.
• Support coordination and participation in HR-related staff engagement activities.
• Other administrative duties assigned by the manager
• On-site location: Bukom Island

Preferences

• Food & Beverage experience is required.
• Job Skills Data Entry, Filing / Document Management, Microsoft Office
• Job languages English, Chinese (Mandarin)

[Job Description]

• Assist in food preparations
• Serve food behind counter in Staff Cafeteria
• Cleaning and sanitizing all dishes, utensils, and equipment to ensure a safe and efficient kitchen.

[Staff Benefits]

• Annual Leave and Other Leave
• Medical Benefits
• Free Staff Duty Meals
• Uniforms and Safety shoes provided
• Food Hygiene Training provided

Primary Responsibility

· Cleaning, Maintenance and Trouble-shooting of Coffee Machine

· Grinding, Dosing and Tamping

· Extraction and Brewing

· Milking Techniques

· Basic understanding of making western coffee (eg. Latte/ Cappuccino)

· Basic understanding of making latte arts

· Able to calibrate the grinders and make an espresso/cappuccino/latte

· Take clients’ orders and serving beverages accordingly

· Will prepare and serve our full range of hot and cold drinks, sweet and savoury snacks.

· Maintain presentation and tidiness at Cashier Counter, enforcing a high standard of hygiene and sanitation

· Estimate demand and making the coffee accordingly, without making unnecessary wastage

· Assist in set-up of display counter and condiments counter for service

· Perform cashiering duties, handle cash and Point of Sales Machines, and do daily closing and balancing of cash

Customer Service

· Be polite in clients’ presence

· Assist clients with regards to outlet operation

· Update clients’ feedbacks immediately to supervisor

· Have good eye contact when speaking with another

· Communicate effectively including with team members

Hygiene and Work Safety

· Practice good food hygiene and personal hygiene

· Take care to prevent any food contamination

· Reinforce all outlets follow strictly

· Observe safe work procedures when handling equipment

· Strictly follow employees’ entrance and emergency procedures at clients’ premise

Job Highlights

• Career Development Opportunities
• AWS / Incentive
• 5 days work week

Job Overview

The Workplace, Safety & Hygiene (WSH) Manager plays a critical role in ensuring a safe, hygienic, and compliant work environment across all outlets. This role leads the WSH team in developing and implementing effective food safety and workplace safety systems, in line with Singapore’s regulatory requirements and industry best practices. The WSH Manager proactively identifies risks, drives a culture of safety and hygiene, and ensures readiness for audits and inspections.

Key Responsibilities

Regulatory Compliance & Risk Management

• Conduct regular food safety, workplace safety, and hygiene audits across all outlets to ensure compliance with Singapore Food Agency (SFA), NEA, WSH Council, and other applicable regulations.
• Identify risks and recommend corrective/preventive actions, ensuring timely follow-up and resolution.
• Lead the investigation of workplace incidents, produce reports, and advise stakeholders on improvements.

Leadership & Team Management

• Lead, mentor, and develop a team of 2 WSH members to ensure consistent standards and execution of safety and hygiene programs across all outlets.
• Delegate tasks effectively, review performance, and guide the team in continuous improvement efforts.

System Development & Audit Readiness

• Maintain and enhance the Food Safety Management System (FSMS) to meet ISO 22000, HACCP, and other audit requirements.
• Implement a digital audit scoring and tracking system to standardize reporting and improve visibility of compliance performance.
• Oversee the WSH aspects of new outlet openings, including pre-opening audits and compliance checks.

Training & Engagement

• Conduct regular training, briefings, and engagement activities to reinforce good hygiene and safety practices among outlet staff and unit managers.
• Drive awareness and ownership of safety standards at all levels of the organization.

Stakeholder Communication

• Liaise with internal departments, clients, and authorities during inspections, investigations, and committee meetings.
• Participate in customer-chaired on-site safety committees and represent the company professionally.

Other Duties

• Take on special projects and assignments as directed by the supervisor or management.