Total 2 job vacancies by Taiko Asia Pacific Pte. Ltd.

Company Overview

We are the Singapore regional office of a Japan-headquartered company specializing in sales and servicing of marine pumps and related equipment, supporting customers across Southeast Asia, Middle East, and Europe with technical solutions and after-sales maritime support.

Job Summary

Lead the Singapore office as General Manager to drive regional business growth, manage key maritime industry client relationships, and coordinate closely with headquarters in Japan and regional stakeholders.

Responsibilities

• Oversee and manage daily operations of the Singapore office to ensure efficient business functioning
• Develop and execute targeted sales strategies for marine pump products to increase regional market share
• Manage and nurture key customer relationships with shipowners, shipyards, and distributors to enhance client retention and satisfaction
• Act as the primary liaison between Singapore operations and headquarters in Japan to align business objectives and communication
• Interpret and communicate technical specifications, commercial terms, and corporate directives from headquarters to local teams and clients
• Identify new business opportunities and expand market presence across Southeast Asia, Middle East, and Europe
• Oversee budgeting, forecasting, and financial performance to meet company financial targets
• Provide leadership and guidance to local staff to foster a productive and motivated work environment

Required competencies and certifications

• Proficiency in English (written and spoken) for effective communication within the multicultural regional environment
• Proficiency in Japanese (written and spoken) to conduct daily communication with headquarters, including technical discussions and business strategy alignment

Preferred competencies and qualifications

• Degree in Engineering, Business, or related field
• At least 10 years of relevant experience in marine equipment, engineering sales, or related industries
• Proven track record in sales, business development, and regional account management
• Strong understanding of the maritime industry and marine pump technology
• Ability to work in a multicultural environment and manage regional operations
• Strong communication and interpersonal skills

Other Information

• Position based in Singapore
• Regional travel may be required

Job Summary

This role supports sales operations and logistics coordination by managing order processing, shipping documentation, customer account management, and ensuring compliance with shipping procedures to drive efficient sales and delivery outcomes.

Responsibilities

• Manage end-to-end sales processes including preparing quotations, processing orders, arranging deliveries, and invoicing to ensure smooth transaction flow
• Follow up on customer enquiries and quotations to support order growth and customer satisfaction
• Build and maintain strong relationships with customers to foster loyalty and repeat business
• Prepare and manage accurate shipping documentation such as delivery orders, packing lists, and commercial invoices to facilitate timely shipments
• Coordinate shipment arrangements with freight forwarders to ensure on-time delivery
• Ensure compliance with Incoterms and shipping procedures to minimize risks and delays
• Monitor customer payments and proactively follow up on overdue invoices to maintain healthy cash flow
• Prepare sales reports and support sales-related activities including exhibitions and events to enhance business development
• Perform other ad-hoc duties as assigned to support team objectives

Required competencies and certifications

• Minimum Diploma qualification
• At least 5 years of relevant experience in sales operations, order processing, and logistics coordination
• Proven ability to manage end-to-end sales processes effectively
• Knowledge of Incoterms and international shipping processes to ensure compliance
• Proficient in Microsoft Office applications (Excel, Outlook, Word, PowerPoint) for reporting and communication
• Strong written and verbal communication skills in English for clear customer and team interactions

Preferred competencies and qualifications

• Proficiency in Japanese language (written and spoken) is an added advantage to support communication with Japanese-speaking partners

Other Information

Only shortlisted candidates will be notified.

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