Total 116 job vacancies by Standard Chartered Bank

Job Summary

Strategy

• Awareness and understanding of the Group's business strategy and model appropriate to the role

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates

• Contribute to the overall growth in funds AUM across the bank through MI solutions across both PvB and retail segments

Processes

Fund Selection:

• Meeting and assessing fund managers

• Select high quality Mutual funds/ETFs for SCB clients

• Monitor Mutual Funds/ETFs recommended for SCB clients

Communication, Sales and Marketing Support:

• Managing the relationship with internal and external stakeholders

• Communicating effectively the rationale behind fund recommendations

• Help manage and develop internally and externally approved marketing collaterals

• Provide product training to both distribution and frontline staff

• Participate in direct client pitches and media interviews when necessary

• Collect and share views of asset manager partners with the Global Investment Council (GIC)

Key Responsibilities

People and Talent

• Lead through example and build the appropriate culture and values.

Risk Management

• Identify key issues in fund performance and the fund selection process.

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Country MI teams

• DPM team

• Sustainable Finance team

• Investment Advisors

• Relationship Managers

• Fund management companies

Other Responsibilities

Embed Here for good and Group’s brand and values in the Fund Selection team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

Qualifications

• Education: Tertiary Education

Our Ideal Candidate

• 5+ years of experience in investment management, with expertise in mutual funds and ETFs

• Bachelor's or advanced degree in finance, business or related field

• Strong track record in fund selection, evaluation, and ongoing monitoring

• Solid understanding of market dynamics, performance drivers, and regulatory frameworks

• Ability to articulate clear investment views and engage effectively with stakeholders

• Commercially driven with a collaborative and client-centric mindset

• Demonstrates sound judgment, analytical rigor, and high standards of integrity and risk management

• Thrives in a fast-paced environment and contributes to AUM growth initiatives

• Business Communication

Role Specific Technical Competencies

• Equities

• Fixed Income

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Manage the branch to maximize new business opportunities and deepen existing relationships, while providing quality in service delivery in an efficient operation where risks are well controlled. Also ensure that robust sales process, stringent service standards in compliance with local regulatory requirements are met by the team.

Key Responsibilities

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Requires RNF to function role.

Key Stakeholders

• International clients

Qualifications

• Licenses: RNF

• Certifications: CMFAS M1, M5, M6, M8

• Degree Holder

Skills and Experience

Our Ideal Candidate

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

• Experience in Managing Greater China Market

• Good understanding and command of Mandarin as the incumbent will be supporting Chinese market

• 5 years of experience in Sales and Relationship Management

Role Specific Technical Competencies

• Client Acquisition Experience

• Account Management (of HNW Individuals) Experience

• Agreed individual sales targets

• Experience in Managing Greater China markets

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Lead the strategy and execution of digital analytics across web and mobile to drive growth in client acquisition, onboarding, activation, cross sell, and retention. The role steers funnel optimization, journey diagnostics, experimentation, and app engagement analytics, translating insight into measurable uplifts in conversion and revenue. Core platforms include Adobe Analytics, Adobe Real Time CDP, Pega CDH/CDP, SAS, and MicroStrategy. The role partners closely with MarTech, Product, Channels, CVM, and Data teams to land insight to action in owned and paid channels. (Alignment with our SG MarTech stack and CDP/RTIM operating model per recent SG workshops.)

Key Responsibilities

Strategy

• Act as the Product Owner for digital analytics; maintain a transparent backlog, OKRs, and quarterly roadmap.

• Coach analysts on best in class digital methods; uplift literacy across squads.

Business

• Digital Funnel & Journey Optimization

• Own end to end funnel analytics (from traffic sources to conversion), including fallout, flow, and cohort analyses in Adobe Analytics; identify friction, quantify drop off, and size opportunities.

• Build and maintain KPI trees for acquisition, onboarding, activation, transact, cross sell, and retention stages, with clear leading indicators and targets by segment/channel.

• Partner with Channel Owners and UX to prioritize fixes and experiments with ROI backed business cases.

• Mobile App Analytics

• Define and govern mobile event taxonomy (screen views, feature usage, error codes, performance) and drive lifecycle analytics (activation, 7/14/30 day retention, DAU/WAU/MAU, feature adoption).

• Instrument feature launches with success criteria; measure impact and recommend iteration cadence.

• Experimentation & Personalization

• Establish a robust A/B and multivariate testing roadmap across web/app; set guardrails (sample sizing, power, minimum detectable effect) and codify experiment scorecards.

• Operationalize segment driven personalization by combining Adobe RT CDP audiences with decisioning in Pega CDH (where applicable), ensuring clear “use case allocation” between CDP vs. CDH per enterprise guidelines.

• Audience Strategy & Activation

• Define unified audience strategies (prospect and ETB), stitch identities, and design high value segments for activation in owned channels and, where applicable, paid media retargeting/suppression.

• Partner with Marketing Ops to connect Adobe RT CDP segments to activation endpoints; monitor match rates, frequency caps, recency rules, and privacy constraints. FW: [SG] New MarTech capabilities workshop - CDP, AEM

• Attribution & Paid Media Analytics (Optional Scope)

• Integrate paid media signals into Adobe Analytics using sanctioned patterns (e.g., DCM360/GCM360 aggregated metrics + user level click tracking) to evaluate campaign ROI and onsite contribution. DCM360 Paid Data Integration into Adobe Analytics.

• Insight to Action, Dashboards & Storytelling

• Build exec ready scorecards and self serve dashboards in MicroStrategy; land “one truth” digital KPI frameworks across Business, Product, UX, and CVM.

• Run monthly Digital Performance Reviews with hypotheses, tests run, learnings, and next actions tied to revenue/ROTE outcomes.

• Data Foundations, Quality & Governance

• Define event level data quality checks, tagging standards, and release checklists; coordinate with MarTech/Engineering on Adobe Analytics/SDK instrumentation.

• Ensure compliant data usage and consent handling across CDP and analytics workflows; align with PDPA/MAS TRM and Group policies.

Processes

• Responsible for updating, sharing and execution of end-to-end analytics process working closely with all key stakeholders.

People and Talent

• Partner and collaborate effectively with various teams to deliver the agreed KPI’s.

• Acquire new skills by adopting continuous learning to leverage best in class digital analytics tools and technologies

Risk Management

• Achieve Strong control in documentation, process, EUC, system assess

• Ensure the Security & Data Privacy guidelines are adhered in all the deliverables

Governance

• Awareness and understanding of the Data Governance framework, in which the Group , country & department operates, to meet the required data quality standards and expectations relevant to the role.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• The role requires close partnership with a number of key stakeholders across the bank including SG Wealth & Retail Banking (WRB) product heads (CCPL, Wealth, Deposits, Mortgages, Business Banking, Segments team) , Digital Sales & Marketing Team (Country & Group DSM), Digital Platform Team, Client Experience & Customer Management Team and technology team for all analysis requirements pertaining to retail & wealth products / segments.

Other Responsibilities

Measures of Success (6–12 Months)

• Conversion Uplift: +X% absolute improvement on priority funnels (e.g., Apply → Approve; Activate → First Use).

• Experiment Velocity: ≥N experiments/quarter with ≥60% clean execution rate and material learnings.

• Engagement Lift: +Y% on critical mobile features (e.g., onboarding completion, feature adoption).

• Audience Impact: High value CDP segments driving ≥Z% incremental response/revenue in owned channels.

• Analytics Adoption: ≥A monthly active users on MicroStrategy digital dashboards; NPS ≥B for stakeholder satisfaction.

Our Ideal Candidate

• Digital Analytics: 7 years in web/app analytics with deep expertise in Adobe Analytics (Analysis Workspace, Fallout, Flow, Cohorts, Calculated Metrics, Segmentation, Attribution).

• CDP & Decisioning: Hands on with Adobe RT CDP audience building/activation and working knowledge of Pega CDH/RTIM decisioning and when to use each capability.

• App Analytics: Event schema design, SDK implementation oversight, lifecycle and retention analytics, feature instrumentation, and post release measurement.

• Experimentation: Test design, power analysis, interpretation, and governance; proficiency with A/B tooling (Adobe Target or equivalent).

• Data & Tooling: Strong SQL; proficiency with SAS for data prep/model features; familiarity with MicroStrategy dashboarding for exec storytelling.

• Attribution & Media: Understanding of UTM strategy, campaign hierarchy, and integrating aggregated paid signals into AA; comfort with privacy and walled garden limits.

• Ways of Working: Product owner mind set, agile rituals, backlog management, and roadmap communication.

Role Specific Technical Competencies

• Digital Analytics Tools: Adobe Analytics (AA), Python

• Strong SQL; proficiency with SAS for data prep/model features; familiarity with MicroStrategy dashboarding for exec storytelling.

• Data Visualization: Tableau or Microsoft PowerBI or MicroStrategy (MSTR)

• Hands on with Adobe RT CDP audience building/activation and working knowledge of Pega CDH/RTIM decisioning and when to use each capability

• Data Management & Storage: Hortonworks Data Platform, Cloudera, Teradata Data Warehousing etc

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

We are seeking a skilled and experienced Digital Currencies Product Manager. The successful candidate will work end-to-end across multiple domains, collaborating with product teams, enterprise architects, technology teams, compliance, legal and operational risks to design and commercialize digital currency solutions that align with the bank’s strategic goals and target architecture.

The ideal candidate will have a strong experience in cash management domain across payments, collections and technical expertise and payments functional knowledge, with the ability to write and drive end-to-end solution documents, guide, steward, teams on detailed implementation requirements, and evangelize digital currencies across the organization.

Key Responsibilities

• Product Development and Delivery

• Actively drive, design and develop end to end product lifecycle across ideation, specification, build and launch. Manage disparate stakeholders to a common goal and enforce the necessary steps in moving delivery and the conditions for aligned activity on time.

• Ensure product features, requirements are clearly defined and articulated to engineering and testing teams. Actively participate in delivery execution and management of issues and risks

• Cross functional leadership

• Collaborate and work closely with cross functional teams such as engineering, testing, design as well as functions such as risk, legal, compliance to ensure common understanding of product features

• Manage the timing and flow of technology requirements across different disciplines, skills, organizational silos for delivery of a holistic integrated set of solutions to clients

• Act as central co-ordination point to unblock cross functional issues, obtain alignment and work closely with partners to deliver on product roadmap

• Product Strategy

• Define and articulate product vision aligned with business goals. Translate strategic priorities into clear product roadmaps

• Identify market opportunities, customer needs and long-term product direction

• Customer and Market Insights

• Develop deep understanding of client journey’s, workflows and leverage on data, user feedback and insights to share product decisions

• Keep up to date on market developments, competitor analysis and customer discovery

• Governance and Compliance:

• Ensure digital currency solutions comply with regulatory, security, and operational risk requirements.

• Collaborate with compliance and risk teams to address emerging regulatory challenges related to digital currencies

• Provide written submissions to the various risk committees, IT risk, CISO, Data privacy, cloud engineering, architecture, legal, digital Asset risk, compliance and CFCC related requirements and forums.

• Represent digital currency products across bank wide risk management forums

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

• Willingness to ‘speak up’ in the event of any realized or perceived breach of group conduct rules or laws by colleagues

• Willingness to work with any local regulators in an open and cooperative manner.

• Processes

• Work with internal and external stakeholder to drive positive change towards the delivery of a sustainable digital currency solutions with the objectives of delivering competitive edge and a sustainable client experience. This will include operating instructions, manuals and the related process approvals for the execution of such processes in the Bank.

• Evangelism and Thought Leadership:

• Act as a digital currency’s evangelist within the bank, promoting awareness and understanding of stablecoins, tokenized deposits, and their potential impact on the financial ecosystem.

• Provide thought leadership on emerging trends in digital currencies, blockchain, and payments, and their implications for the bank.

• Represent the bank in internal and external forums to showcase the bank’s digital currency initiatives.

• Regulatory and Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance

Key stakeholders

• CIB Coverage and Sales

• Group Cash Management team & Pillar Leads

• Product Development and Technology Teams (cash, API, DLT, finance, core banking)

• Country Cash Product teams

• Group and Country CFCC, Legal and Operations Risk, COO

Our Ideal Candidate

• 10+ years of payments related experience in payments product management, with demonstrated ability to guide and manage platform development.

• Good understanding of cash management, treasury and experience working across multiple markets, with specific focus in the European, American and Middle east markets

• Strong project management skills, including high attention to detail and facilitation experience

• Strong experience of working collaboratively and independently

• Proactive and independent in developing solutions to issues and challenges

• Strong business writing skills, communication and presentation skills

• Strong stakeholder management, negotiation and interpersonal skills with clear demonstration of ability to work across markets, time zones and cultures.

Role Specific Technical Competencies

• Business markets

• Product management

• Knowledge of ISO standards, payment processes clearing and settlement

• Knowledge of APIs, data analysis, workflow management

• Business Performance Management

• Customer Behaviour and Preferences

• Knowledge of product line

• Bank Payment systems

• Bank Payment Architecture

• DLT and related technologies

• Digital assets and tokenization knowledge

• Fintech exposure

• Research, evaluation and prioritization skills

• Communication and presentation

• Payments knowledge

• HCD

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise – here for good.

We are currently looking for a Product Owner, Data Solution & Analytics to contribute to the data Science projects across Channel analytics in Commercial and Investment Banking (CIB).

The role is at Product Owner in the Channel Analytics team of CIB based in Singapore. Innovative big data and machine learning solutions are a key priority for the Bank as part of investments in creating value-add services for clients, creating, or joining new consortiums and enabling new business models. This role is to contribute to the development of data Science projects.

Strategic data initiatives in CIB creates differentiated digital capabilities for clients to access the Bank's transactional services in over 50 markets efficiently and securely. This includes internet and mobile banking for global business clients, direct integration options, as well as services through third parties.

Key Responsibilities

• Work with Digital Channels and Transaction Banking stakeholders and partners to develop analytics solutions to create significant value for bank.

• Engage with cross functional teams across product, sales, risk, and operations for successful design and deployment of data analytics solutions.

• Perform detailed data analysis and develop ML models, rules and algorithms from structured and unstructured based on the project requirement.

• Develop dynamic dashboard to visualize the data insight for easy consumption by business stakeholders.

• Work with technology team to define the data structure and DQ framework to maintain the quality and the accuracy of the data.

• Manage stakeholder expectations and proactive management of any roadblock / challenges.

• Ensuring data analytics solutions are compliant to internal policies and regulatory requirements (e.g. data access policies). Partner with CIB Platforms team to ensure adherence to target architecture.

• Prior experience in financial service is must, Commercial Banking domain is good to have

Business

CIB, TB

Processes

DCS

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Digital Channels, TB, CIB Business

Our Ideal Candidate

• University Degree or equivalent, preferably in computer science, engineering or analytical discipline, e.g. mathematics, statistics, IT, economics, finance, accounting.

• 4+ years working experience in Data Science domain in the financial sector

• Commercial banking experience is a plus

Role Specific Technical Competencies

• Data Science

• Machine learning

• Statistical techniques

• Python / R / PySpark

• SQL

• Tableau / Visualization Tool

• Alteryx / DataIKU (any)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• The Product Owner – CLMT Document Management is accountable for establishing and delivering a fit for purpose Document Management capability across the Client Lifecycle Management (CLM) domain.

• The Product Owner defines and drives the product vision, roadmap, and backlog for Document Management, including document taxonomy, inbound and outbound document handling, automated classification, data extraction, document storage, and integration of document derived data into CLM workflows. The role partners closely with Technology, Architecture, Operations, Legal, Compliance, Financial Crime Risk, and other stakeholders to ensure the capability meets regulatory, operational, and business requirements across markets.

Key Responsibilities

Document Management Strategy & Vision

• Own and articulate the product vision and roadmap for the CLM Document Management capability, aligned to the CLM future state, regulatory obligations, and enterprise architecture direction.

• Lead the transition from manual, document centric processes to a structured, data enabled , and automated document management model.

• Act as the single point of accountability for the business value delivered through Document Management, including efficiency gains, risk reduction, improved data quality, and enhanced client experience.

Document Taxonomy & Classification

• Establish and maintain a clear, consistent document taxonomy for all CLM r elated documents, covering inbound, internal, and outbound document types across the full CLM lifecycle.

• Ensure the taxonomy supports regulatory, operational, and reporting needs, including auditability, traceability, and retention requirements.

• Own the rules, standards, and governance for document classification and metadata, ensuring consistent application across markets and processes.

• Ensure inbound documents are correctly categorised in line with the defined taxonomy, reducing reliance on manual intervention over time.

Automation & Intelligent Document Processing

• Drive the implementation of a solution that can automatically suggest or determine document categorisation, leveraging technology capabilities such as rules based logic and intelligent automation.

• Own the requirements and prioritisation for automated extraction of structured data from client documents, reducing manual data capture and re keying.

• Ensure extracted data is accurate, traceable back to source documents, and fit for use in downstream CLM processes.

Data & Platform Integration

• Work closely with Technology and Architecture teams to define and deliver a solution for the storage of documents and extracted data, ensuring alignment with enterprise content, data, and security standards.

• Ensure structured data captured from documents has persisted, governed, and accessible alongside the documents themselves.

• Ensure document derived data is integrated into CLM case processing, workflows, and decisioning, enabling straight through processing where possible.

• Identify and manage dependencies with upstream and downstream systems across the CLM ecosystem.

Outbound Document Management

• Establish and own a library of required outbound documents across the CLM lifecycle, including:

o Standard templates

o Clause libraries

o Jurisdictional and regulatory variations

• Define and maintain the business logic that determines which documents are generated, sent, and stored, and when, as part of onboarding, periodic review, and other CLM events.

• Ensure outbound document generation is consistent, controlled, and auditable.

Agile Delivery & Backlog Management

• Own and continuously refine the Product Backlog for Document Management, ensuring items are clearly defined, prioritised, and aligned to the roadmap.

• Translate regulatory, business, and operational requirements into business initiatives, epics, features, and user stories.

• Collaborate closely with delivery squads during refinement, sprint planning, and delivery to provide timely clarification and prioritisation.

• Ensure the team always has a sufficient pipeline of well prepared work aligned to agreed objectives.

Stakeholder Engagement

• Engage proactively with CCIB business stakeholders, CLM Operations, Technology, Architecture, Legal, Compliance, Financial Crime Risk, Operational Risk, and Cyber Security.

• Balance usability, automation, and efficiency with regulatory and risk requirements.

• Communicate complex concepts, trade offs, and delivery progress clearly to both technical and non technical stakeholders, including senior management.

Risk Management & Governance

• Ensure proactive identification and management of process change, operational, technology, and delivery risks related to Document Management.

• Ensure Document Management solutions meet record keeping, data privacy, evidencing, and audit requirements.

• Ensure all artefacts and assurance deliverables comply with required Group standards and policies (e.g. nWOWS, CGP).

• Support governance forums, refinement sessions, and monthly and quarterly performance reviews.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

CCIB business stakeholders, CCIB COO including Client Management and CLDM and Technology

Our Ideal Candidate

• 10+ years’ experience as a Business Analyst is required

• 2+ years’ experience as a Product Owner is required

• Must have worked on global enterprise scale application developments and implementations, preferably in an Agile environment.

• Must have – Hands on experience as a Product Owner in writing business initiatives, business cases, epics, features, user stories and working with scrum team

• Good working knowledge of international banking; experience in Wholesale Banking, especially in the client on-boarding and/or due diligence (KYC), Tax (FATCA, CRS), Regulations (MIFID, EMIR, Dodd Frank) or applicable product knowledge is highly preferable

• Certification in Product Ownership, Business Analysis, CBAP/ Agile methodology / Scrum master is added advantage

• Outstanding presentation skills and highly effective verbal and written English communication skills

• Ability to effectively communicate business priorities, complex concepts and models and business information to a technical and non-technical audience at analyst and senior management level

• Demonstrates creative thinking by generating new ideas and concepts and identifying new ways of doing things.

• Strong problem-solving skills to perform root cause analysis

• Ability to quickly absorb and learn new systems, methodologies and types of information.

• Ability to facilitate workshops, discussions and meetings with stakeholders at all levels

• Show leadership and drive change within the organization by building consensus, obtaining stakeholder support and motivating others

• Ability to form strong working relationships with stakeholders and team members

• Capable of working independently to resolve issues and/or identify solutions

• Possesses strong negotiation and influencing skills, and ability to manage negotiations so that acceptable agreement between multiple parties is obtained.

• Proficient in tools such as Microsoft Office, Confluence, JIRA, Mural, Azure, etc.

Role Specific Technical Competencies

• Client Documentation

• Change Management

• Data Architecture & Modelling

• Data Strategy

• Data Analysis & Design

• Data Principles

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Global Implementation is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. The team serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products.

This role involves leading a team of Implementation Managers in Singapore, and taking responsibility for the management of a team delivering a range of client implementation activities across Transaction Banking products. The TL is responsible to drive and execute the strategy of TB Global Implementation across people, process and technology while working closely with Regional/Global Head on ensuring the end-to-end delivery of the TB solution, including helping with relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to help accelerate revenue realisation.

Key Responsibilities

Strategy

• Supports the Global Implementation Strategy and actively participates in identifying opportunities to uplift and/or re-establish the profile/identity of the Global Implementations team

• Lead the roll-out of Client Implementation Harmonization

• Provides key inputs to identify and participates in defining Global Implementation initiatives and hub location strategy

• Lead the development of frameworks and/or redesigning of processes, systems, and operating models

• Continuous engagement in collaboration with Product/Channels in the designing of a suite of capabilities and services

• Help drive focused client sessions with Sales, Coverage, Product, and other partners to position overall propositions

• Help to drive strategic initiatives from Global Implementation function

• Help develop regular connect sessions with Clients, including participating in various client forums/events/conferences

• Drives strategic plan/roadmap of client deal management

Business

• Ensure a continuous improvement model is adopted to drive efficiency, including harmonization with support partners, and extended Global Implementation team

• Help identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners

• Help identify opportunities to improve existing operating model, including the current resourcing and client footprint strategy

• Help develop an approach to build bench strength within the Global TB Implementation team in Singapore

Processes

• Ensures effective and disciplined usage of the Implementation Management system for self and team

• Helps drive the discipline of Client + Project Management across the team

• Has product knowledge in both cash and trade

• Ability to manage ambiguity in uncertain situations and escalates in a timely manner

• Provides inputs to strategize the implementation of key deals or co-created deals

• Proactive client deal management, including providing key inputs into solutions for the clients

• Drive the team to achieve improved implementation cycle time

• Manages implementation for high profile deals (RFP, global/regional mandates)

• Knowledge in identifying cross-sell opportunities

• Provide support to Regional Head/Lead and/or Country Head/Lead in driving an integrated approach with partners to capture client feedback opportunities

• Provide key inputs for management packs, with opportunities to present in management forums on behalf of Regional Head/Lead and/or Country Head/Lead

• Team Lead/Delegate to help drive post implementation activities, including:

o Post Implementation Surveys / client testimonials

o Sharing constructive client feedback with relevant partners

• Provide RFP/RFI responses on the implementation component as part of the Deal team

• Collaborate with Sales, Product Management, Product Development, Channel Management, Technology and Operations teams for the solution designs

• Conduct critical reviews on deal handover, validate deal size, expected revenue and deal requirements

• Develop and nurture client relationships to ensure the products and services remains aligned to client needs

• Provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development

• Project Management of the end-to-end implementation cycle (incl. technical discussions, execution of documentation, ERP integration, liquidity and limit set up, planning testing and training, onboarding)

• Work closely with clients and Product Management during the project requirement gathering, developing technical solutions, system integrations, user testing and training

• Seamlessly transition the implemented product and services to service teams for BAU client servicing

• Help drive sustainability when considering processes, systems, and operating model

• Work with Technology and Operations to design and implement platforms/ecosystem to support TB products

• Where applicable, understand emerging technologies and innovations to help improve product offerings to meet evolving client needs

• Work closely with external partners to support clients in their digitization journey, ensuring efficient implementation experience for the clients

• Engage in discussions regarding emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify / improve business processes

People and Talent

• Support a safe, inclusive, and collaborative environment for all team members

• Promote growth and development with direct reports including actively tracking progress (where applicable)

• Encourage open and regular transparent conversations, including two-way feedback loops

• Provide ongoing mentorship and guidance (where applicable)

• Embrace and promote a data driven culture

• Help create a culture of trust and continuous learning mindset

• Provide key inputs into team training plans, awards, etc.

• Provide key inputs to equip the team with the necessary skills to run deals independently (where applicable)

• Help foster a safe environment to encourage team members to be brave and speak out

Risk Management

• Support the holistic data management framework for Implementation Management system

• Ensure adherence to all local regulatory, legal and compliance requirements

• Proactive risk management; includes delivery + operational risks

Governance

• Adherence to all bank’s policy and standards, including eLearning courses for direct reports (where applicable)

• Ensure implementation governance controls are properly executed by the team

• Assist with the governance of business controls; including identifying opportunities to develop new business controls

• Participate in Regional/Country Implementation Governance forums to support Regional Head/Lead and/or Country Head/Lead

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Keep abreast with regulatory changes to ensure TB products are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.)

• Keep abreast with changing regulatory requirements and provide advisory support to clients

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

• Completion of all mandatory risk and compliance training including e-learning within stated timeframes

Key stakeholders

Internal

• Global and Regional Implementation Heads

• Sale Managers

• Product Managers

• Relationship Managers

• Client Managers

• Service Managers

• Other Implementation team (country)

• Operational teams (IMO, GBS, CFCC, Legal, etc.)

• Technology delivery teams (CUI, PSS, etc.)

• Supply Chain

• Channel teams

• MT meeting direct / delegate

External

• Treasury Senior Stakeholders

• Client Senior Stakeholders (all segments)

• Third Party Providers

Our Ideal Candidate

• 12+ years of banking and finance industry experience or similar industry

• 5+ years’ experience in Client Implementation with strong delivery focus

• Has strong project management disciplines

• Knowledge in API, system and technology integrations, and Transaction Banking products

• Creative problem-solver with a strategic mindset

• Excellent written and verbal communication skills, including presentation skills

• Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset

• Leadership skills and people management skills are a must have for the role

• Effectively manage escalation

• Proven track record of successfully delivering large client deals

• PMP certification is a plus

Role Specific Technical Competencies

• Application Programming Interfaces (APIs)

• Client experience, behaviours and preferences

• Operational Risk

• Change/ Project Management

• System and technology integration

• Communication & Presentation skills

• Stakeholder Management

• Strategic Thinking

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• Client Acquisition Experience

• Account Management (of HNW Individuals) Experience

• Good understanding and command of Vietnamese as the incumbent will be supporting ROW and Vietnam market

• 3 years of experience in Banking and Wealth Management

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

Role Specific Technical Competencies

• Agreed individual sales target

• Agreed service standards to customers

• Operation control and sales compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Measurables

• Agreed individual sales target

• Agreed service standards to customers

• Operation control and sales compliance

Strategy

• Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

• Responsible for executing sales targets.

People and Talent

• Set appropriate tone and expectations from their team and work in collaboration with clients and i3rd party referral channels and Operations Team.

Risk Management

• The ability to stay compliance to the regulated role govern by MAS

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead the Singapore WRB International Banking Team to achieve the outcomes set out in the Bank’s Conduct Principles

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Treasury, Investment and Insurance Specialists, SCB ROW RMs.

Other Responsibilities

• Embed Here for good and Group’s brand and values in Singapore WRB International Banking Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Qualifications

• CMFAS Exams

• RNF License required

• Degree Holder

Our Ideal Candidate

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

• Good understanding and command of Tagalog as the incumbent will be supporting ROW and Philippines market

• 3 years of experience in banking and wealth management

Role Specific Technical Competencies

• Agreed individual sales target

• Agreed service standards to customers

• Operation control and sales compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The Senior Manager – Change & Transformation is responsible for leading and delivering complex, cross functional change initiatives across GIAI, ensuring strategic alignment, disciplined execution, and sustainable adoption of new ways of working.

The role oversees a portfolio of transformation initiatives, establishes and maintains robust delivery governance, and partners closely with the GIAI Technology Team, Technology & Operations (T&O), the Chief Data Office (CDO), and other businesses and functions to achieve enterprise level outcomes. The role plays a critical part in embedding new tools, platforms, and capabilities, while ensuring change is delivered in line with the Group’s risk, governance, and business conduct expectations.

Key Responsibilities

Strategy

• Own and oversee the GIAI transformation portfolio, ensuring initiatives are aligned to GIAI and Group strategic priorities and deliver measurable business outcomes.

• Translate strategic objectives into clear, executable change roadmaps with defined milestones, dependencies, and success measures.

• Provide thought leadership on change and transformation approaches, drawing on best practice and lessons learned across the Group.

• Support senior leadership decision making through high quality insights on progress, risks, interdependencies, and value realisation.

Business

• Drive execution of cross functional change initiatives, coordinating activity across audit, technology, data, operations, and other enabling functions.

• Work with leads and the wide COO Team to ensure transformation change programmes are funded and resourced effectively, and delivered in line with budget.

• Act as a trusted partner to business stakeholders, ensuring transformation initiatives address real business needs and deliver tangible benefits.

• Ensure effective stakeholder engagement and communication, building strong alignment across diverse teams and geographies.

• Proactively identify opportunities to simplify, standardise, and improve business outcomes through change initiatives.

Processes

• Implement and maintain fit for purpose governance frameworks for programme and portfolio delivery, aligned to Group Change Delivery Standards.

• Establish consistent change delivery disciplines, including planning, dependency management, benefits tracking, and post implementation review.

• Enable the successful adoption of new tools, platforms, and processes, ensuring changes are embedded into day to day operations.

• Drive continuous improvement of change and delivery processes based on performance insights and feedback.

People and Talent

• Influence and support leaders and teams through change, fostering a strong change mindset and culture of continuous improvement.

• Coach and support change and delivery resources, helping to build sustainable transformation capability within GIAI.

• Partner with People and Talent teams to identify capability gaps and support development of skills aligned to the change agenda.

• Role model inclusive, collaborative leadership behaviours and promote effective ways of working across teams.

Risk Management

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring all financial, procurement, and outsourcing activities comply with Group and local regulatory requirements.

• Identify, assess, and manage risks arising from transformation initiatives, ensuring timely escalation and mitigation.

• Ensure change initiatives operate within GIAI’s risk appetite and comply with the Group Risk Management Framework.

• Maintain appropriate controls over delivery, data, technology, and operational risks associated with change activity.

• Support a strong risk culture by embedding risk awareness into change planning and execution.

Governance

• Establish clear accountabilities, decision rights, and reporting structures for programmes and initiatives within the transformation portfolio.

• Provide transparent, accurate, and timely reporting to senior forums and stakeholders on delivery status, risks, and outcomes.

• Ensure compliance with internal policies, standards, and delegated authorities throughout the change lifecycle.

• Support audits, reviews, and assurance activity related to transformation delivery where required.

Regulatory and Business Conduct

• Ensure all change and transformation activity complies with applicable regulatory requirements and internal policies.

• Embed conduct risk considerations into programme design and delivery, ensuring outcomes align with the Group’s values and standards.

• Promote ethical behaviour, integrity, and accountability in all aspects of the role.

• Actively support a culture of “doing the right thing” and sustainable long term value creation.

Key stakeholders

• GIAI Leadership Team

• GIAI COO

• Technology and Operations (TandO)

• Chief Data Office (CDO)

• Change Leads

• Group Change Management

Other Responsibilities

• As part of the wider COO team, the role holder will be expected to support the delivery of the function’s priorities with ad hoc project work as required.

• Embed Here for Good and Group’s brand and Valued Behaviours in the GIA COO team and support these across the wider function.

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• A certified Project Manager, Scrum Master and/or Change Practitioner (e.g. PMI, PRINCE2, CSM/PSM)

• 8+ years working experience in Change and Transformation roles with a clear track record of successful change delivery, ideally within an Internal Audit function.

• Excellent communication and stakeholder engagement skills, including the ability to influence at senior levels.

• Good understanding of analytics, machine learning and Artificial Intelligence, and proven ability to understand problem statements and identify opportunities for use of these techniques.

• Outstanding communication skills, both oral, written and presentation.

Role Specific Technical Competencies

• Data Analytics

• Data Visualisation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The Valuation Methodology (VM) team is the Subject Matter Expert with respect to the fair valuation of the Bank’s positions in Global Markets and Banking and ensuring the stress prudent regulatory requirements are met.

The main responsibilities of this role are:

• Set up and maintain the model framework for Global Markets and Banking Valuation Methodology team.

• Collaborate with model validation, model risk governance and VM production teams to ensure that all the models used by VM team are compliant with internal governance and regulatory requirements.

• Provide valuation methodology support including advice on new models, new calibration and potential impact on valuations of different modelling choices.

• Develop and implement the methodologies used in valuation space, for example, Independent Price Verification, Bid Offer reserve, Prudent Valuation Adjustments

• Design and implement model performance monitoring.

• Perform core model development test and model implementation test.

• Prepare the technical development documents for the models used by VM teams and submit to model validation team for review and challenge.

Key Responsibilities

Strategy

• Partner with the business as part of the Finance goal to collectively support the evolution of the business through the deploying models of quantitative analytics whilst ensuring the integrity of the control environment.

• Continuously review and improve the valuation policies and methodologies to align with evolving regulatory and market requirements.

Business

• Coordinate with stakeholders to maintain compliance with accounting, internal model governance and regulatory requirements.

Processes

• Design, develop, implement, test, and document the models used in valuation space.

People and Talent

• Foster collaboration, and create an environment of accountability, trust, and excellence.

• Build an inclusive and positive work environment.

Risk Management

• Identify, measure, and monitor model risks and model limitations.

• Ensure robust controls for model risks and limitations, especially during period of stress or illiquidity.

Governance

• Responsible for the evolution and maintenance of the valuation model governance framework.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Business stakeholders

• Model Risk Policy Group

• Front office quantitative teams

• Model validators

• Market risk manager

• Auditors

• PCVC

• CFO

Our Ideal Candidate

• Masters in financial mathematics or PhD in quantitative area.

• 6+ years of progressive experience in front office quantitative group, market risk modelling or a related quantitative area within Global Markets environment.

• Strong IT skills, experience with functional programming is desirable with practical experience in Haskell.

• Deep and comprehensive understanding of a wide range of Global Markets products (both vanilla and structured) and corresponding modelling techniques in Rates, FX/FXO, Commodities, Equities, Credit, and XVA.

• Ability to propose, implement and document the models (including the technical details) used in valuation control.

• Good understanding of regulatory guidance and governance around models and non-models.

• Able to interpret the regulatory/accounting requirements and translate them into practical implementation.

• Able to collaborate closely with front office quant and model validation teams on the technical aspects, with trading desk on the trading practices, to justify the methodologies used in valuation control processes.

• Strong analytical, problem-solving, and critical thinking skills with the ability to interpret complex information and draw meaningful conclusions.

• Independent problem-solving skills

Role Specific Technical Competencies

• Financial mathematics and numerical methods

• Financial derivatives product knowledge across asset classes

• Pricing models, numerical techniques and analytics for financial products.

• Modelling involved in XVA calculation

• Effective Communications

• Programming

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Reporting directly to the Head, Digital Strategy & Advisory, CPBB and working closely with the Global Head of Digital – CPBB, this role will be responsible for setting the strategic direction for CPBB digital and running the strategic planning initiatives to ensure our people, processes and investment priorities are aligned with the leadership vision & direction.

Key Responsibilities

Overall

The purpose of this role is to enable the bank to deliver on its strategic intent through driving the best-in-class customer experience for CPBB as a whole and in particular developing industry leading solutions to solve for the unmet needs of our customers across our global footprint.

To achieve this, the role holder is required to perform the following:

Strategy

• Define the digital strategy together with the relevant hive / domain leads & markets. Bring in the customer lens, behavior and data driven insights to build an analytical and objective view of the strategic direction for CPBB digital.

• Support strategic C-suite communications for the Group Digital Head,CPBB which can take the form of board papers, strategy decks or Management Team updates.

• Support transversal strategic initiatives as required under the guidance of Head, Digital Strategy & Advisory CPBB

Business

• Collaborate with hive / domain leads to ensure effective translation of the Group digital strategy into operational backlog and delivery initiatives

• Collaborate with markets / regions and hives / domains to prioritize / sequence roadmap activities to ensure customer experience consistency and more efficient delivery / execution.

• Collaborate with markets / regions and hives / domains leads to drive digital metrics in alignment with CPBB scorecard

Processes

• Create effective digital dashboards and metrics that are coherent with the digital strategy and customer experience framework

• Establish relevant frameworks and cadences to build market’s digital roadmaps in alignment with Group Digital strategy

People and Talent

• Together with Head, Digital Strategy and Advisory and HR transformation leads, support transformation initiatives related to operating model and capability uplift for the Group Digital teams

Risk Management

• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

• Interprets relevant data and identifies key issues based on this information and put in place appropriate controls and measures.

Governance

• Displays awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal

• Group Digital Management team, CPBB

• Group Personal Management team, CPBB

• Domain Leads and respective Hive Leads, CPBB

• Global Head Data and Analytics and team, CPBB

• Group and Country Wealth Management teams

• Support Functions - Retail Operational Risk, Retail Banking CFCC, ITO, Finance, GIA etc

External

• Consulting firms and research partners

Our Ideal Candidate

• 12 years experience, preferably in digital transformation in financial services

• Strong strategy/analysis skills: Background in management consulting with a track record of progression/ project leadership and experience delivering digital strategy transformation projects for financial services

• Ability to problem-solve effectively across a wide range of topics and can synthesize and present complex issues/strategic choices in a C-suite relevant manner.

• Ability to adapt and work effectively in a matrix organization with a high degree of initiative and strong ability to meet key responsibilities with limited direction and oversight.

• Strong collaboration, consensus building, problem resolution and communication skills are a prerequisite.

• Energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.

• Relationship building & influencing – able to build strong relationships across internal and external stakeholders.

Role Specific Technical Competencies

• Microsoft Office Suite (primarily excel, powerpoint)

• Digital Transformation technical skills

• Project Management and Data Analysis technical skils

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

The Operational, Technology and Cyber Risk (OTCR) organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank’s operations, data, and IT systems by managing operational, technology and cyber risk across the enterprise. As a critical function reporting into the Group Chief Risk Officer (CRO), the Group OTCR team serves as the second line of defence for assuring that controls are implemented effectively, in accordance with the OTCR Framework, and for instilling a risk culture within the Bank.

The role is requires solid business acumen and a detailed knowledge of key regulations, industry trends, and the ability to collate, analyse and opine on disparate information to support efforts to manage the Change, Product and Transaction Processing risks, within risk appetite.

The successful candidate will have skills and experience in Change, Product and Transaction Processing risk and be able to respond in a flexible and collaborative manner to evolving business demands, regulations and threats.

This individual must engage with stakeholders across the three lines of defence, providing subject matter expertise, advice and deliver services and/or activities specific to Change, Product and Transaction Processing risks. This includes advising on effective risk management practices, governance and oversight; and providing applied knowledge to help support the development of approaches, frameworks and policies, including guidance and training to staff.

The successful candidate will need to have proven experience in developing and maintaining policies and be well versed with risk and controls in the respective risk areas. The candidate is also expected to be familiar with the mechanics of implementing policies, risk and control concepts, and interdependencies with other OTCR teams with respect to policies. They will also ensure alignment to ERMF and non-OTCR policies of the Bank, avoiding overlap or duplication, and considering the practical application of the policy.

• Policy / regulatory interpretation, application, and implementation – including inputs to the Policy team on changes and updates that may be needed.

• Provision of information and guidance relating to risk management processes and frameworks

• Appropriate appetite setting, identification and assessment of risk and input into control design

• Support on investigations and reviews to ensure the right outcomes are reached.

• Regulatory horizon scanning, interpretation, application, and advise on implementation.

• Identification of emerging and horizon risks in area of expertise

• Training and support in communicating complex technical concepts to internal and external stakeholders.

• Design, craft and consultation of owned policies/ standards for roll out.

• Training to end users on policy requirements.

• Conduct Policy Effectiveness Reviews as communicated from time to time by Enterprise Risk Management Framework and any agreed Deep dives/ thematic reviews.

• Ensure Policies are aligned to meet the relevant regulatory requirements.

• Work with other OTCR teams to ensure effective implementation and oversight of the effectiveness of the policies.

• Any other responsibilities as advised by the OTCR target operating model and defined RACI.

In addition, this role must work with Single Point of Contact (“SPOC”) coverage teams who face into the respective Business, Region, and Group Functions. This includes enabling the SPOC to provide effective risk oversight by providing:

• Advice in high risk and/or complex matters that require specialised knowledge. This includes providing expertise or deep technical knowledge to support decision making, including interpretation of relevant regulations, data and reports.

• Analysis of internal and external trends to identify and share early risk indicators with the SPOC teams.

• Support thematic reviews with Assurance teams where required.

People and Talent:

• Lead through example and build the appropriate culture and values.

• Set appropriate tone and expectations, working in collaboration with stakeholders, whilst upholding and reinforcing the independence of the second line.

• Establishing constructive relationships with Key Stakeholders (as defined below)

Risk Management

• Ensure all activity adheres to the Risk Management Framework, with a specific focus on ensuring an effective framework for the management of Operational Risks within the team as they pertain to the role.

Processes

• Continuously enhance the Transaction Processing risk methodology, keeping abreast of external practises through research and participation in industry forums.

Governance

• Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

• Deliver ‘effective governance’; capability to challenge colleagues effectively; and willingness to work in an open and cooperative manner with all.

Regulatory & Business Conduct:

• Displaying exemplary conduct and living by the Group's Values and Code of Conduct.

• Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identifying, escalating, mitigating and resolving risk, conduct and compliance matters.

• Providing ongoing reporting of risk exposure into governance meetings and to key stakeholders and escalating any blockages to progress to ensure Group MT, Risk & CFCC, and OTCR Scorecard objectives are met.

Key Stakeholders

Internal

• OTCR LT

• Single Points of Contact (SPOCs) and coverage teams

• Head of Risk Appetite, Frameworks, Policy & Standards

• Risk & CFCC Change teams

• Country OTCR Teams

• Key other Risk colleagues

• First Line and Third Line stakeholders

• Group Investment Management Team

External

• Regulators both central and country regulators as relevant

• External Auditors

Other Responsibilities

• Embed Here for good and Group’s brand and values in Group OTCR Team.

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 10+ years experience in Operational, Technology and Cyber Risk (OTCR) within the banking or financial services sector.

• Good understanding of Product Governance, Change Mismanagement and Transaction processing risks.

• Proven experience in policy drafting, implementation and oversight.

• Ability to design controls and risk management framework

• Ability to translate regulatory requirements into practical business solutions and change initiatives.

• Demonstrated capability to identify emerging risks and advise on mitigation strategies.

• Excellent stakeholder management skills across senior, diverse and international audiences.

• Strong analytical skills, with advanced proficiency in Excel for complex data analysis and PowerPoint for executive-level communication.

• Ability to synthesise complex technical information into clear, pragmatic guidance.

• Experience operating within a Second Line Risk function or First Line Risk Management.

Role Specific Technical Competencies

• Transaction Processing Risk Management

• Project Management

• Change, Product and Transaction Processing Risk

• OTCR Policies

• Regulatory Environment – Financial Services

• Risk Management

• Effective Communication

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Role is to primarily support and implement data by design with-in CLM-T. This involves building an understanding of business data requirements for all business data attributes, setting up data standards, building/ mapping to the conceptual, logical data model, enhancement of the Logical data model, help programs with the target state data architecture, design/ implement DQ standards and work with technology counterparts to ensure accurate implementation.

Key Responsibilities

Strategy

Understand the following:

• Group Data Management Standards and all other policies/standards related to data

• CIB Data’s vision and strategy and how it supports its strategic goals

• CIB Business Plan and its strategic goals and enablers

Ensure the following:

• All changes are in line with the Group Data Management Standards and other relevant data related policies/standards

• All design aspects of the change are fit for purpose, aligned to CIB Data Standards and Principles, and ultimately achieve the required business goals

• Adherence to the relevant CIB procedures

Business

Ensure “Data by design” for CLMT by:

• Developing an understanding of client lifecycle data, data architecture, data lineage and current state data architecture Gaps.

• Establishing a singular view of CLM data by enhancing/ developing conceptual data model and data domains model, data dictionary.

• Implementing the DQ change control framework to ensure data changes are aligned to the data models and data standards defined and implemented.

• Provide clear data definitions and data standards for all business terms to measure the Data Quality of captured and distributed data, to optimize the Data Design and resolve identified data definitions and standards deficiencies.

• Implementing Reference Data Architecture Principles and Target design for reference data and guide and support group projects and changes with right reference data design usage. Proactively monitor the health of current Reference Data and provide the recommendations for the full certification.

• Involve/ Engage Technology Architects and Teams to get support on Physical Data Architecture / Physical Data Models and related queries as required by Data Domain Ownership activities.

• Ensure (and if required implement and operate) appropriate governance forums to govern Data Design and Architecture, including defining their roles and responsibilities, to govern and authorize Data Designs, Models, Standards and Principles.

• Provide Data Architecture Consultation services to Group Projects and Change Initiatives.

Processes

• Understand Coverage processes and how these processes create / Amend data.

• Maintain a mapping of Processes to Conceptual data model as right level of granularity to support changes.

People and Talent

• Experienced in leading and developing enterprise level data models for Financial markets industries.

• Experience in developing Data Definitions and data standards for data attributes.

• Experience working with large data sets and relational databases

• Knowledge in SQL and/or other data query skills

• Experienced in of data quality management, metadata management and metadata tooling.

• Experience in banking / financial institution preferred

• Strong problem solving and analytical skills; able to break down complex problems to identify core requirements

• Excellent verbal and written communication skills, including the ability to present to various stakeholder groups

• Ability to work effectively as a self-starter with self-motivation, as well as good organisation skills, and ensure deadlines are met.

• Proven ability to collaborate effectively with diverse stakeholders and engage with all levels of management

• Good understanding of the risks related to poor data.

• Innovative mindset that continuously looks out for automated solution rather than manual work around

Risk Management

• Identify risks and issues, and ensure appropriate mitigation or treatment plans are in place

• Actively manage risks and issues identified, and escalate appropriately

• Incorporate appropriate controls when designing processes/solutions

Governance

• Adhere to all relevant policies, procedures, and guidelines

• Ensure all necessary agreements are obtained from the respective CIB Data workstream leads and are auditable

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key stakeholders

• CIB CDO

• Data Domain Owners

• Change communities such as product owner, business/data analyst, etc.

• Global Process Owners & delegates

• Transformation, Technology and Operations Business Management team

• Coverage Ops team

Other Responsibilities

Embed Here for good and Group’s brand and values in Singapore CIB Data Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Our Ideal Candidate

• 10+ years’ experience as a Business Analyst is required

• 2+ years’ experience as a Product Owner is required

• Experienced in reference data management tools such as RDM

• Experience in data modelling tool such as Erwin

• Experience in data analysis tools such as Alteryx, Dataiku, or Informatica (Preferable)

• Experience in data visualization tool such as Tableau or the likes (Preferable)

• Experience in SQL , Metadata Management Tools preferrable Microsoft MDM

• Outstanding presentation skills and highly effective verbal and written English communication skills

• Ability to effectively communicate business priorities, complex concepts and models and business information to a technical and non-technical audience at analyst and senior management level

• Demonstrates creative thinking by generating new ideas and concepts and identifying new ways of doing things.

• Strong problem-solving skills to perform root cause analysis

• Ability to quickly absorb and learn new systems, methodologies and types of information.

• Ability to facilitate workshops, discussions and meetings with stakeholders at all levels

• Show leadership and drive change within the organization by building consensus, obtaining stakeholder support and motivating others

• Ability to form strong working relationships with stakeholders and team members

• Capable of working independently to resolve issues and/or identify solutions

• Possesses strong negotiation and influencing skills, and ability to manage negotiations so that acceptable agreement between multiple parties is obtained.

Role Specific Technical Competencies

• Change Management

• Data Architecture & Modelling

• Data Strategy

• Data Analysis & Design

• Data Principles

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

This JD outlines the expectations for an executive in our Digital team responsible for shaping the design, leading the development and implementation of key digital agenda in the Wealth Sales & Suitability space. Pre-dominantly this includes managing, implementing and shaping the digital design of related journeys for front office staff that does suitability checks, risk profiling, connects to downstream order placement systems and supports other sales process activities for wealth sales such as the (Temenos Product (Triple A) or internal purpose built platforms) journeys

This role is pivotal in overseeing the estate of solutions focusing on delivering differentiating capabilities customer and relationship manager centric capabilities in our global footprint and will lead a team of product owners and work with to execute the strategic transformation agenda such as convergence, capabilities enhancement and scalability.

This role requires a keen understanding of what the focus activities and sales compliance requirements are of a relationship manager or front office staff are in Wealth Retail Bank (WRB), key product solutions and processes such as wealth products and an appreciation of the applicable regulations and policies for a relationship manager’s activities. The role will work closely with Technology teams and WRB market teams and require the ability to operate in a cross functional, international set-up.

Key Responsibilities

Strategy

• Define (Temenos Product (Triple A) or internal purpose built platforms) digital capability strategies in order to simplify, digitise and build best in class experience in a wealth sales process

• Maximize and leverage our investments to achieve significant convergence and simplification, ensure scalability and resilience of our solution and adhere to the defined risk appetite and compliance imperatives.

• Align strategic initiatives and direction with segment and market leaders, functions, and peers to ensure strong execution and value creation through efficiency and customer engagement development for relationship managers.

• Define data and automation strategies to significantly modernize and transform capabilities and strategies in the area of responsibility.

• Engage with technology leaders to select strategic target solutions and define enhancement plans

• In collaboration with market and product teams, shape the design of digital journeys for our Affluent clients and relationship managers

Business

• Oversee the existing estate of wealth sales, suitability and related applications and solutions focusing on but not limited relationship managers

• Deliver continuous assessment of wealth sales processes and define clear improvement vision aligned with clear goals and KPIs.

• Organize and execute adoption and enhancement strategies aligned with critical user groups, understanding diversity requirements of markets and segment while continuously fostering a customer centric culture across the organization

• Prioritize, support, and deliver customers and user journeys in this area.

• Maintain and monitor applications to ensure adherence to risk and financial appetite aligned with segments and markets strategies.

• Manage and oversee the overall backlog of the squads numbering approximately 100+ people, ensuring strong alignment with critical stakeholders and peers.

• Deliver critical features enhancements and capabilities delivery in strong collaboration with end users and with aligned with customer or user research

• Define, track, and analyze critical usage and engagement dashboard in relation to the applicable journeys.

• Manage and oversee overall wealth sales backlog ensuring execution certainty and delivery efficiency

Process

• Ensure delivery and maintenance of critical solutions is aligned with Financial and Risk appetite.

• Adhere to the organization governance structure regarding risk management and decision-making process.

• Lead an engagement operating rhythm which facilitates strong and effective collaboration across segments, markets, domains, and functional partners to deliver the wealth revenue agenda.

• Actively attend and contribute to critical committees and forums to support the overall organization

• Review and address critical gaps and deficiencies in risk management, cybersecurity, cost discipline.

• Define, track, and analyze critical usage and engagement dashboard

People and Talent

• Lead and develop a high performing team, setting clear goals and expectations for the team while fostering a culture of innovation, excellence, collaboration, client centricity, inclusivity and accountability.

• Build strong relationships with cross functional teams and stakeholders to facilitate the achievement of the objectives set

• Responsible for identifying, assessing, monitoring, and putting in place appropriate controls and measures to mitigate the risks in the environment we operate in.

• Create, enhance, and drive awareness and understanding of the main risks and the role the individual plays in managing them.

• Ensure adequate and appropriate systems and controls are in compliance with the Group’s policies, standards, procedures for all risk types as identified by the Group

Risk Management

• Maintain awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight, and controls in the business and, if necessary, oversee changes in these areas.

• Responsible for delivering effective governance as the first line of defence and collaborate closely with the second and third line of defence to ensure well controlled ecosystem, meeting the requisite governance standards established within the Bank.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Group and Country Wealth Solutions & Retail Products teams for WRB

• Global and Country Technology teams for WRB

• Global and Country Wealth COO teams for WRB

• Group and Country Distribution teams for WRB

• Group and Country Digital teams for WRB

• Group and Country Data & Analytics teams for WRB

• Group and Country Compliance teams for WRB

• Group and Country Operational Risk teams for WRB

• Group and Country Audit teams for WRB

Skills and Experience

• Bachelor’s degree in Finance, Business, Economics or a related field.

Experience

• Experience in Wealth Business /COO or Affluent focused business areas with at least 8 years in a leadership role

• Proven track record of working effectively to achieve outcomes with cross functional teams in a global and complex organisations

• Proven track record in delivering or landing complex and large business-technology change on the ground

• In depth understanding of core business processes and associated technical solutions in the area of Wealth sales (process) and suitability

• Knowledge of the regulatory requirements in the financial sector, especially those related to wealth and retail sales activities.

• Strong strategic acumen coupled with strong execution experience and the ability to articulate the vision

Personal

• Strategic thinker with the ability to translate vision into an actionable plan

• Strong leadership and team management and development skills

• Strong stakeholder and inter-personal management and collaborative skills.

• Strong communication skills both written and verbal

• Strong ability to execute digital transformation in an agile way of working

• Strong ability to work independently in leading, providing guidance or solutions

• Is proactive, anticipatory and forward looking

Our Ideal Candidate

• A results-driven professional with 12+ years of experience in financial services and proven track record in similar leadership capacity.

• Ability to define and drive global product strategy, innovation roadmap, and digital transformation for Mortgages

• Sound knowledge of Wealth & Retail propositions and products, and specifically Suitability rules and regulations

• Excellent communication skills with the ability to influence outcomes

• A thought leader with a strong grasp of emerging technology trends

Role Specific Technical Competencies

• Customer Relationship Management applications and related technologies

• Channel Operations – Branch, Contact Centre, Human Assisted / RM

• Agile transformation & delivery

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers