Total 6 job vacancies by Phoenix Rise Holdings Pte. Ltd.

Description:

* To provide professional treatment and beauty consultations

* Consult and provide treatment advisory

*To build and maintain good relationship with customers

*To provide Excellent and Follow Up Services towards customers

*Attend to enquiries and make appointments

*Ensure the highest standard of sanitation, exercise good hygiene and ensure tidiness for a safe and pleasant experience for customers

Requirements:

* Must be able to work in a team and have good interpersonal skills

* Keen to learn new things and new trends

*Experienced beauticians only

*Able to work on weekends and Public holidays ( retail shifts)

What we Offer:

*$3,000 Joining Award for Singapore citizens & Permanent Residents

* Extra incentives given for Sales and Service quality

* One of the highest commission in Singapore

* Career Progression

Description

• To provide professional treatment and beauty consultations
• Consult and provide treatment advisory
• To build and maintain good relationships with customers
• To provide excellent and follow-up services towards customers
• Attend to enquiries and make appointments
• Ensure the highest standard of sanitation, exercise good hygiene and ensure tidiness for a safe and pleasant experience for customers

Requirements

• Must be able to work in a team and have good interpersonal skills
• Keen to learn new things and new trends
• Experienced beauticians only
• Able to work on weekends and Public holidays (retail shifts)

What We Offer

• Joining Award for Singapore citizens & Permanent Residents
• Extra incentives given for sales and service quality
• Flexible work hours available
• One of the highest commission in Singapore
• Career Progression

As part of a bold rebranding initiative, Glamour+, GlowHaven Aesthetics & Wellness, and Salon V Hair Studio havee merged from the award-winning legacy of Avone Beauty Secrets — each brand now specializing in its own area of expertise to better serve our clients.

Together, we represent one of Singapore’s most dynamic and fast-growing groups in the beauty and wellness industry, with a renewed focus on innovation, personalization, and excellence in service.

We are looking for motivated MarketingExecutive to help carry out our marketing plans and bring our campaigns to life. If you’re creative, detail-oriented, and excited about content creation for the purpose of lead generation and building brand awareness in the beauty and wellness space, we’d love to meet you.

Responsibilities

·         Execute marketing campaigns and promotions across digital, social media, print, retail, and events

·         Generate engaging content in English and Chinese for social media platforms (such as Facebook, IG, Tik Tok & 小红书), websites, and other digital channels.

·         Support day-to-day management of the marketing calendar, ensuring timely posting and campaign rollouts

·         Assist with market research, competitor tracking, and reporting on campaign performance

·         Coordinate with designers, vendors, and internal teams to deliver quality, on-brand materials

·         Support influencer collaborations, partnerships,and PR initiatives

·         Ensure brand consistency across all communications and content

Requirements

·         1–2 years of marketing or content creation experience (beauty, retail, or lifestyle industries preferred)

·         Strong knowledge of social media platforms such as Facebook, IG, TikTok & 小红书and content marketing

·         Hands-on skills with Canva, AdobePhotoshop/Illustrator, or similar tools

·         Good communication and copywriting skills in both English and Chinese(written and spoken to liaise with Chinese-speaking customers)

·         Must be Singaporean or PR (due to quota limitations)

·         Creative, proactive, and able to work independently as well as with a team

This role is ideal for someone ready to make a real impact — to shape brands, influence growth, and lead with both creativity and data. Join us in reimagining the future of beauty and wellness.

What We Offer

·         Basic up to $3500 before performance incentives

·         Flexible work hours

·         Staff discounts and privileges from Company-owned service establishments

·         Office located at near Tai Seng MRT (CircleLine)

·         Clean, quiet and comfortable working environment

Description

• Deliver professional nail services including manicure/pedicure, extension and gel nail services
• To build and maintain good relationship with customers
• To provide excellent and follow up services towards customers
• Attend to enquiries and make appointments
• Ensure the highest standard of sanitation, exercise good hygiene and ensure tidiness for a safe and pleasant experience for customers

Requirements

• Must be able to work in a team and have good interpersonal skills
• Keen to learn new things and new trends
• Experienced manicurists only
• Able to work on weekends and Public holidays (retail shifts)

What We Offer

• Joining Award for Singapore citizens & Permanent Residents
• Extra incentives given for sales and service quality
• Flexible work hours available
• One of the highest commission in Singapore
• Career Progression

Description

• Deliver professional hair services including washing/blowing/cutting/dyeing services
• To build and maintain good relationship with customers
• To provide excellent and follow up services towards customers
• Attend to enquiries and make appointments
• Ensure the highest standard of sanitation, exercise good hygiene and ensure tidiness for a safe and pleasant experience for customers

Requirements

• Must be able to work in a team and have good interpersonal skills
• Keen to learn new things and new trends
• Experienced hairstylists only
• Able to work on weekends and Public holidays (retail shifts)

What We Offer

• Joining Award for Singapore citizens & Permanent Residents
• Extra incentives given for sales and service quality
• Flexible work hours available
• One of the highest commission in Singapore
• Career Progression

Customer Service Officer

Job Description

We are a dynamic company with 20 years in the beauty industry. We currently have 9 outlets across Singapore with 3 brands thus you will be introduced and expected to contribute to value add to the interesting marketing concepts suited for both the Beauty and Wellness industry.

Responsibilities

·        The candidate is expected to make outbound calls to customers and to respond to inbound enquiries from leads, giving a basic introduction of Company’s latest promotions with the aim of maximising the take-up of these promotions.

·        Respond to customer inquiries via phone, email, and chat in a timely and professional manner, in both English and Chinese (to liaise with Chinese-speaking customers).

·        Scheduling service appointments for customers and follow up Identify and escalate complex issues to appropriate departments for resolution

·        Collaborate with team members to improve policies and customer service processes

·        Address customers’ complaints in a timely and professional manner. Conduct first level investigation into customers’complaints, identify expectation gap and work with service team members on service recovery aiming towards customer satisfaction.

·        Build customer loyalty and retention by delivering the unique customer service experience

·        Update activity reports (Documentation of calls for tracking, monitoring and follow-up)

·        Maintain accurate records and reports on customer interactions and feedback

·        Strong teamwork and interpersonal skills to work effectively with colleagues.

·        Assist in ad hoc administrative duties

Requirements

·        Singaporean, Permanent Resident or candidates with full working rights for Singapore.

·        Must be able to converse fluently over the phone, and read and write in English and Chinese (to liaise with Chinese-speaking customers).

·        Must be proficient in MS Word and MS Excel

·        At least 1 year customer service or telemarketing experience

·        Skilled in negotiation, listen attentively,identify callers’ needs, and remain composed even when dealing with agitated customers

·        Minimum GCE ‘N’ Level

·        Able to commit retail hours (Tuesday to Saturday, 11am – 8pm)

·        Requires a sense of urgency

·        Able to work independently with minimal supervision

·        Good team player, positive attitude and willing to learn

What We Offer

·         Up to $2800 monthly salary, depending on experience of candidate  

·         Full Time (5 days work week) / Flexiblehours (Tuesday to Saturday, 11am –
8pm)

·         Staff discounts and privileges from all PhoenixRise outlets 

·         Office located near Tai Seng MRT (Circle Line)

·         Clean, quiet and comfortable working environment