Job SummaryYou will assist in the daily operations of the clinic by supporting patient services, managing clinic resources, and maintaining a smooth w.....
Job Summary
You will assist in the daily operations of the clinic by supporting patient services, managing clinic resources, and maintaining a smooth workflow under the guidance of the Managing Doctor or Clinic Manager.
Responsibilities
Greet and assist walk-in patients to ensure a welcoming and efficient clinic experience
Register patients accurately by collecting and verifying their personal and medical information for proper record-keeping
Schedule patient appointments to optimize clinic workflow and reduce waiting times
Dispense medicine by preparing and providing prescribed medications according to clinic protocols
Collect payments from patients and process transactions accurately to maintain financial records
Respond to patient enquiries clearly and promptly to provide helpful information and support
Process online medical claims by submitting required documentation to facilitate timely reimbursements
Maintain cleanliness and orderliness of the clinic environment to ensure a safe and hygienic space
Monitor and manage consumables inventory to ensure adequate stock levels and timely replenishment
Perform any other duties assigned by the Managing Doctor or Clinic Manager to support clinic operations
Required competencies and certifications
Ability to work weekday nights, staggered shifts, and weekends as scheduled (clinic closed on Sundays and public holidays)