Job SummaryWe are seeking a passionate Beauty Centre Manager to lead daily operations, drive team performance, and deliver exceptional customer experi.....
Job Summary
We are seeking a passionate Beauty Centre Manager to lead daily operations, drive team performance, and deliver exceptional customer experiences in the beauty and aesthetics industry.
Responsibilities
Manage and oversee daily operations of the beauty centre to ensure efficiency and service quality
Lead, train, and motivate the team to uphold high service standards and achieve business goals
Conduct professional skin analysis and recommend appropriate treatments to clients
Deliver excellent customer service and resolve customer concerns promptly and effectively
Monitor staff performance and implement strategies to meet or exceed sales targets
Plan and execute promotional and marketing activities to increase customer engagement and revenue
Manage appointment scheduling to ensure smooth customer flow and optimal resource utilization
Maintain cleanliness, hygiene, and safety standards in compliance with industry regulations
Oversee inventory management, stock control, and product availability to support operations
Build and nurture strong client relationships to enhance customer retention and loyalty
Preferred competencies and qualifications
Professional certification in beauty or aesthetics (e.g., CIBTAC, CIDESCO) is advantageous
Minimum 3–5 years of experience in the beauty/aesthetic industry
Proven experience in a managerial or supervisory role
Strong leadership and communication skills demonstrated through team management
Sales-driven with a proven track record of achieving targets
Good knowledge of skincare treatments and products
Positive attitude, well-groomed, and customer-oriented approach