Total 3 job vacancies by Lume Lounge Pte. Ltd.

About the Role

We are seeking a highly capable, organized, and proactive Executive Assistant to support the CEO across multiple businesses within hospitality, lifestyle, investment, and professional services sectors.

This is not a traditional administrative role. The Executive Assistant acts as the CEO’s right hand, helping to manage priorities, coordinate projects, streamline communication, and ensure effective execution across the organization.

The ideal candidate is resourceful, detail-oriented, highly confidential, commercially aware, and able to thrive in a fast-paced entrepreneurial environment.

Key Responsibilities

Executive & Administrative Support

• Manage the CEO’s calendar, appointments, meetings, and travel arrangements.
• Coordinate internal and external meetings, including preparation of agendas, presentations, and meeting materials.
• Take meeting minutes and track action items to completion.
• Screen and prioritize emails, calls, and correspondence.
• Prepare reports, presentations, and business documents on behalf of the CEO.
• Manage confidential and sensitive information with absolute discretion.

Project Management & Follow-Up

• Track key initiatives, projects, and deadlines across the Group.
• Follow up with department heads and stakeholders to ensure timely execution of action items.
• Monitor progress of strategic projects and escalate delays or issues where necessary.
• Assist in implementing systems and processes to improve organizational efficiency.
• Prepare weekly CEO dashboard and progress reports.

Business Coordination

• Liaise with internal departments including Operations, Finance, Marketing, HR, and Business Development.
• Coordinate communications between the CEO and management teams.
• Support the CEO in franchise, investment, expansion, and corporate projects.
• Assist with preparation of proposals, presentations, board papers, and investor materials.
• Conduct research and prepare briefing notes for meetings and business opportunities.

Hospitality & Operations Support

• Coordinate management meetings across venues and business units.
• Consolidate operational reports and performance metrics.
• Assist in monitoring sales performance, marketing initiatives, guest feedback, and key business KPIs.
• Support event planning, launches, corporate functions, and partnership initiatives when required.

Communication & Stakeholder Management

• Draft professional emails, letters, WhatsApp communications, and presentations.
• Act as a professional representative of the CEO when engaging stakeholders.
• Manage relationships with key vendors, partners, landlords, consultants, and service providers.
• Ensure timely follow-up on commitments made by the CEO.

Requirements

• Diploma or Degree in Business Administration, Management, Communications, Hospitality, or related disciplines.
• Minimum 3 years of Executive Assistant, Personal Assistant, Chief of Staff, Project Coordinator, or equivalent experience.
• Exceptional organizational and time management skills.
• Strong verbal and written communication skills.
• Excellent proficiency in Microsoft Office, Google Workspace, PowerPoint, Excel, and AI productivity tools.
• Ability to manage multiple priorities simultaneously.
• High level of professionalism and discretion.

Preferred

• Experience supporting C-suite executives, founders, entrepreneurs, or CEOs.
• Experience in hospitality, F&B, lifestyle, professional services, or startup environments.
• Familiarity with project management software and automation tools.
• Experience coordinating multiple business entities and stakeholders.

Key Attributes

We are looking for someone who is:

• Highly organized and detail-oriented
• Resourceful and solutions-driven
• Able to think independently and anticipate needs
• Calm under pressure
• Commercially minded
• Trustworthy and discreet
• Strong in execution and follow-through
• Comfortable working in a fast-paced entrepreneurial environment

Success Metrics

The successful candidate will be measured on:

• CEO time optimization and calendar efficiency
• Timely completion of action items and projects
• Accuracy and quality of reporting
• Responsiveness and communication effectiveness
• Stakeholder satisfaction
• Ability to anticipate issues before they arise
• Overall contribution to operational effectiveness and business growth

Compensation & Benefits:

• Competitive salary package
• Performance bonus
• Career progression opportunities
• Exposure to senior leadership and strategic decision-making
• Opportunity to work across multiple businesses and growth projects

Why Join Us?

You will work directly with the CEO across hospitality, lifestyle, investment, and professional services businesses, gaining exposure to strategy, operations, finance, marketing, business development, franchising, and acquisitions. This role offers a unique opportunity to accelerate your career while contributing meaningfully to the growth of a dynamic and entrepreneurial organization.

• Drive revenue and profitability targets for the assigned outlet. 
• Foster and maintain positive guest relations at all times. 
• Oversee the opening, operating, and closing procedures to ensure smooth daily operations. 
• Ensure the dining area consistently meets health and safety regulations and is clean, well-maintained, and visually presentable. 
• Adhere to and enforce Food & Beverage Safety and Hygiene policies and procedures. 
• Ensure the menu board and beverage lists are in good condition and that the required number of menus are always available. 
• Assist in resolving payment issues and ensure all cashiering activities comply with accounting standards. 
• Monitor staff performance across all service areas, ensuring adherence to service standards, and provide on-the-spot coaching as needed. 
• Conduct daily briefings and keep the Operations Manager and Directors updated on operational matters and key developments. 
• Maintain accurate and consistent inventory and stock control for food and beverages. 
• Establish par levels and manage requisitions for supplies, liquor, beer, wine, and equipment based on forecasted business needs. 
• Participate in interviewing and selecting potential Front of House hires. 
• Analyse situations, evaluate outcomes, and implement effective solutions to operational challenges. 
• Contribute actively to the implementation of service enhancements and continuous improvement initiatives. 
• Maintain an effective training system to ensure team members are equipped with the knowledge and skills to perform at a high level. 
• Set clear, realistic, and challenging goals to drive team performance and operational excellence. 
• Ensure timely performance reviews and appraisals for all Front of House staff. 
• Perform any other ad hoc duties as assigned by the Operations Manager or Management Team. 

• Take charge of daily kitchen operations, ensuring every dish is executed accurately, consistently, and delivered promptly during service. 

• Drive food cost performance by controlling wastage, monitoring portion standards, and optimising ingredient usage to maximise profitability and guest satisfaction. 

• Conduct regular quality checks on all food produced, making real-time adjustments to uphold the restaurant’s culinary standards. 

• Oversee stock control and inventory management to ensure efficient and economical kitchen operations. 

• Support daily purchasing and receiving activities, verifying the quality, freshness, and compliance of all supplier deliveries. 

• Enforce strict adherence to Food & Beverage safety, hygiene, and sanitation standards, always ensuring proper storage and handling practices. 

• Maintain a clean, organised, and well-maintained kitchen environment, implementing corrective actions where necessary. 

• Prepare and manage monthly staff rosters to ensure optimal manpower planning and smooth service operations. 

• Collaborate with the Head Chef on menu innovation, contributing creative ideas for new dishes, seasonal features, and bar-friendly offerings. 

• Lead kitchen training initiatives, ensuring team members are fully competent and certified before assuming independent responsibilities. 

• Monitor and evaluate staff performance, providing hands-on coaching and guidance to maintain high operational standards. 

• Represent the kitchen in management meetings when required, conduct daily briefings, and act as a key communication link between management and the culinary team to foster morale and operational excellence.