Total 2 job vacancies by Lionware Singapore Pte. Ltd.

LIONWARE is a leading AV systems integrator specialising in Audio-Visual (AV) Solutions, Video Conferencing, Unified Communications, Workspace Management, and Physical Security. We deploy Microsoft Teams Rooms, Zoom Rooms, Google Meet, and Cisco Webex solutions for global and regional MNCs, leveraging AI-enabled software and hardware technologies from world-class manufacturers.

Role Overview

As a Project Engineer, you will combine strong project coordination skills with hands-on AV technical expertise to deliver end-to-end VC/AV projects. You’ll be the key liaison between sales, operations, vendors, and external partners—ensuring every installation runs on time, within scope, and to the highest quality standards.

This role may require occasional after-hours or weekend work depending on project schedules, site access windows, or critical deployment timelines. Such work will be planned in advance where possible and compensated in accordance with the company’s off-in-lieu and on-site work policies.

Key Responsibilities

Project Planning & Coordination

• Conduct site surveys and feasibility studies
• Prepare Bills of Materials (BOM) in collaboration with Account Managers
• Schedule installations and logistics with internal teams, suppliers, and subcontractors

Installation & Commissioning

• Install, configure and test VC/AV equipment
• Troubleshoot hardware/software issues during deployment
• Ensure compliance with technical specifications and standards
• Perform installations during after hours or weekends when required by project or client

Client Interaction & Training

• Lead product demos and on-site walkthroughs with clients
• Deliver post-installation training and end user support
• Address and resolve client queries, service requests and escalations

Project Close-out & Support

• Perform final acceptance tests and handover documentation
• Coordinate warranty service and ongoing maintenance
• Handle RMA and warranty processes for DOA or defective equipment
• Liaise with Sales and Account teams on project reviews and lessons learned

Preferred Qualifications

• Diploma or Degree in AV, Information Systems / Computer Science / Civil Engineering / Building / Construction / Project Management
• 2+ years project management experience (AV, IT or related B2B environment)
• 1+ year of hands-on technical experience with VC/AV/IT installations
• Strong verbal and written communication skills in English
• Passion for AV/VC technology and emerging collaboration tools
• Singapore Citizen or Singapore Permanent Residency
• Driver’s licence and own transport preferred

What We Offer

• Exposure to the latest AV and VC technologies across enterprise environments
• Opportunity to deliver projects for global and regional MNC clients
• Company-sponsored professional certifications (e.g. CTS, Cisco CCNA)
• 18 days annual leave plus public holidays with progressive additional annual leave entitlement based on length of service.
• Annual flexi benefit allowance to support medical, dental, and wellness expenses
• Monthly mobile allowance
• Monthly transport allowance
• Centrally located office above Tiong Bahru MRT, with easy access to amenities and dining options

About Lionware

At Lionware, we design, install, integrate & maintain industry certified Audio-Visual and Video Conferencing solutions for Microsoft Teams, Zoom, Cisco, and Google Meet meeting room conferencing solutions that are innovative and easy to use.

Role Description

This is a full-time remote/hybrid role for an Enterprise Sales Development Representative (SDR) supporting our Singapore sales team. The Enterprise SDR will identify and qualify new sales opportunities, generate pipeline through inbound and outbound activities, conduct market research, and engage potential clients across multiple communication channels. This role also involves building early-stage client relationships, understanding business needs, scheduling meetings or demos for the sales team, and collaborating with internal stakeholders to meet commercial objectives.

Key Responsibilities

Inbound Qualification

• Respond quickly to inbound enquiries.
• Run short discovery calls to understand project needs.
• Qualify leads using our criteria and book meetings for Account Managers.

Outbound Prospecting

• Research and target mid-market and enterprise accounts.
• Execute multi-channel outreach (email, LinkedIn, phone).
• Generate meetings for workplace and technology transformation projects.

Discovery & Handover

• Uncover business challenges and key objectives.
• Document clear notes and context in the CRM.
• Ensure smooth, high-quality handovers to Account Managers.

CRM & Process

• Log all activities and interactions in Salesforce/HubSpot/SAP/Microsoft Dynamics.
• Maintain clean, accurate lead and account information.
• Track metrics like connect rates, meetings booked, and conversions.

Cross-Team Collaboration

• Work closely with Account Managers on account strategy.
• Follow up on marketing leads, events, and campaigns.
• Share market insights with Marketing and Sales leadership.

Qualifications

• Minimum 1 years experience in SDR/BDR/Inside Sales in a B2B, Mid-Market, or Enterprise environment.
• Ability to communicate professionally across email, calls, and video meetings.
• Excellent written and spoken English (80%) with Business Mandarin proficiency (20%).
• Self-motivation, a results-driven mentality, and excellent organizational skills.
• Experienced using CRM systems (Salesforce, HubSpot, SAP, or Microsoft Dynamics).
• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

Why Work With Us?

• Competitive compensation and commission structure.
• Opportunity to define and grow your territory and accounts.
• Flexible Remote/Hybrid work arrangement supporting the Singapore team.
• Exposure to regional and global enterprise VC & AV projects.
• Mobile phone allowance.
• 18 days annual leave.