We are looking for a results-driven Operations Manager to lead and optimise retail operations across our store fleet in Singapore. This role plays a k.....
We are looking for a results-driven Operations Manager to lead and optimise retail operations across our store fleet in Singapore. This role plays a key part in driving sales performance, operational excellence, and delivering an exceptional consumers experience.
Job description
Leads by example and inspires the team to drive retail excellence and fantastic consumer experience
Deliver Net Sales and profitability targets for the store fleet in Singapore
Manage and oversee daily operational activities to ensure efficient workflows
Analyze operational data, performance metrics, and KPIs to identify trends, gaps, and improvement areas
Prepare, review and present operational reports, budgets, forecasts, and cost analysis periodically
Monitor expenses, resource utilization, and productivity to support cost control and profitability with a close handle on staff productivity
Develop, implement, and improve operational processes, policies, and SOPs using data-driven insights
Coordinate with finance and other departments on budgeting, reporting, and operational planning
Track operational performance against targets and recommend corrective actions
Sales planning taking into account quantitative analysis and season factors
Ensure compliance with company policies, financial controls, and regulatory requirements
Lead a team of Area Managers effectively
Ability to collaborate well with Merchandising, Visual Merchandising and Marketing to create the most uplifting consumer experience in our stores
Regularly connect with Landlords to identify collaboration opportunities
Position Requirements:
Bachelor’s degree in Engineering, Business Administration, Operations Management, Finance, or a related field
Strong numerical aptitude with the ability to interpret financial and operational data
Experience in budgeting, cost control, and performance analysis
Proficient in Microsoft Excel and reporting tools (pivot tables, formulas, data analysis)
Detail-oriented with strong analytical and problem-solving skills and ability to take initiative
We are looking for a results-driven Operations Manager to lead and optimise retail operations across our store fleet in Singapore. This role plays a k.....
We are looking for a results-driven Operations Manager to lead and optimise retail operations across our store fleet in Singapore. This role plays a key part in driving sales performance, operational excellence, and delivering an exceptional consumers experience.
Job description
Leads by example and inspires the team to drive retail excellence and fantastic consumer experience
Deliver Net Sales and profitability targets for the store fleet in Singapore
Manage and oversee daily operational activities to ensure efficient workflows
Analyze operational data, performance metrics, and KPIs to identify trends, gaps, and improvement areas
Prepare, review and present operational reports, budgets, forecasts, and cost analysis periodically
Monitor expenses, resource utilization, and productivity to support cost control and profitability with a close handle on staff productivity
Develop, implement, and improve operational processes, policies, and SOPs using data-driven insights
Coordinate with finance and other departments on budgeting, reporting, and operational planning
Track operational performance against targets and recommend corrective actions
Sales planning taking into account quantitative analysis and season factors
Ensure compliance with company policies, financial controls, and regulatory requirements
Lead a team of Area Managers effectively
Ability to collaborate well with Merchandising, Visual Merchandising and Marketing to create the most uplifting consumer experience in our stores
Regularly connect with Landlords to identify collaboration opportunities
Position Requirements:
Bachelor’s degree in Engineering, Business Administration, Operations Management, Finance, or a related field
Strong numerical aptitude with the ability to interpret financial and operational data
Experience in budgeting, cost control, and performance analysis
Proficient in Microsoft Excel and reporting tools (pivot tables, formulas, data analysis)
Detail-oriented with strong analytical and problem-solving skills and ability to take initiative
