Senior Executive, Training / Training Manager
1 day ago
Key ResponsibilitiesTraining ManagementLeads the training department with clear direction, inspires trainer performance, and drives collective account.....
Key Responsibilities
Training Management
Leads the training department with clear direction, inspires trainer performance, and drives collective accountability for learner outcomes.
Builds productive relationships with clients, regulatory bodies, and internal teams; responds professionally to stakeholder needs and expectations
Uses data and performance metrics to evaluate training effectiveness, identify gaps, and continuously improve programme quality.
Conduct trainer briefings, “train-the-trainer” sessions, and onboarding for newly assigned trainers.
Conduct trainer observations to obtain feedback for improvement
Allocate classrooms and deploy trainers based on intake sizes and subject expertise.
Financial management, e.g. Submission of training hours to payroll department
Demonstrates working knowledge of SSG, WSQ, SPF, SCDF, SFA and other frameworks to ensure full compliance in training delivery and documentation.
Facilities & Assessment Management
Coordinate with assessors and manage assessment schedules.
Prepare assessment props, rooms, and learner familiarisation sessions in line with SOPs.
Ensure proper functioning of equipment (HHMD, Walk‑Through Metal Detectors, X‑ray machines, traffic wands).
Oversee setup for specialized assessments such as XRay and CSSPB.
Manage attendance tracking, QR code verification, and assessor processes.
Provide learner care support for those assessed as Not Yet Competent (NYC), including reassessment arrangements.
Compile weekly assessment results and attendance records for submission.
Ensure classrooms & assessment rooms are properly equipped, clean, and conducive for training.
Post‑Assessment & In‑House Assessments
Document assessment outcomes and maintain NYC records.
Safekeep and replenish props, files, and assessment materials.
Prepare and conduct in‑house assessments including assessment booklets, case studies, and SOA certificates.
Ensure compliance with SSG reporting and audit requirements.
Training Materials & Equipment Management
Maintain and perform regular updates for facilitator and learner guides, worksheets, and presentation slides.
Conduct class audits to ensure trainers use updated materials.
Manage training props, files, and specialised equipment (SIMFOX laptops, tablets, handphones).
Troubleshoot technical issues during lessons and assessments.
Requirements
Diploma or bachelor's degree in training, education, or related field.
TAEPP registered. ACTA/ACLP compulsory. DACE/DDDLP will be an advantage.
Minimum 5 years of experience in training operations, assessment management, or programme compliance.
Advanced knowledge of Microsoft Office (Excel, Word and PowerPoint)
Strong leadership and organisational skills with attention to detail.
Comfortable using LMS & TMS platforms, TPGateway, and learning technology tools to improve training delivery, administration, and reporting.
Familiarity with POLWEL requirements is an advantage.
Excellent communication and problem‑solving abilities.
Why Join Us?
Play a pivotal role in shaping training excellence and compliance standards.
Lead operational improvements and support both trainers and learners.
Be part of a leading training organisation committed to workforce development in Singapore.
