Total 21 job vacancies by Killiney 88 Pte. Ltd.

As the Guest Service Associate, you are responsible for ensuring the daily operations of the hotel runs smoothly and efficiently, including but not limited to reception, reservations and concierge duties. The Guest Service Associate reports directly to the Guest Service Leader.

Job Overview:

● Create an environment of learning, ensuring that all members of the team are trained to understand and follow all standards of operation.

● Assists in the hotel operational activities as delegated by the Guest Service Leader.

● You are hands on, encouraging excellence from staff team members during daily operations.

● Ensures the efficient and effective operation of the Front Office department.

● Work with the Food and Beverage department when required.

● Maintain a positive and friendly attitude at all times, impacting guest experience in a positive manner.

● Knowledgeable of the city you are in.

● Maintains reservation systems and coordinates all arrivals, effectively communicating to team members.

● Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.

● Suggests and implements corrective actions.

● You are guest experience focused- You are driven by 100% guest satisfaction and uphold the MAMA standards.

● Ensures proper safety practices of employees and guests, assisting in the maintenance of proper emergency and security.

● Performs daily room and property inspections.

● Other duties as assigned.

Qualifications:

● Previous experience in a hotel environment is a plus.

● Excellent computer skills.

● Must have the ability to work flexible work hours including evenings and weekends and holidays.

● Must possess excellent oral and written communication skills.

● Ability to anticipate needs and wants of guests while balancing business needs of the Company.

● You’re a team player - at MAMA, we all roll up our sleeves together.

● You jump out of bed each morning, fizzing with energy, excited about what you’ll achieve today.

● We could enjoy a meal together and share a laugh along the way.

MAMA Would Love It If:

● Competent in Microsoft Excel, Microsoft Word, Microsoft PowerPoint.

● You’re passionate and creative about what you do and how you do it.

● You’re not easily stressed and perform at your best under pressure.

● You love the city you live in and are a proud ambassador of the city.

Other Duties:

This job description is not an exhaustive list of all the job functions that a team member may be asked to perform from time to time at the direction of the leadership team.

As a Host, you are the face of the restaurant and first point of contact for visiting guests; their first impression starts with you! The Host will be responsible for maintaining the flow of the restaurant, assist the service staff as needed, and engage with guests in a warm and hospitable manner, all the while embodying the MAMA Spirit.

Job Overview:

● You’re a stickler for great service and catch all the little details.

● You’re able to engage in natural dialogue with all guests, whether first time diners or regulars.

● Responsible for ensuring that all reservations and guest questions are answered quickly and to the MAMA standard.

● Present a clean and professional appearance at all times, representing the MAMA brand at all times.

● Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.

● Greet and make all guests feel welcomed.

● You’re able to effectively work with our computer seating and reservation system.

● Responsible for the selection, training and development of key leadership personnel within the division and its departments.

● You help wherever is needed-at MAMA we all roll up our sleeves and work together.

● You maintain a clean and tidy work-station.

● Create and maintain positive guest relations, to both returning guests and first-time patrons.

● You handle all guest complaints and concerns promptly and adequately.

● Other duties as assigned.

● Sundays are always off!

Qualifications:

● A warm and friendly personality.

● Detail-oriented.

● Multi-tasker- You’ll know how to balance the needs of the guests, while upholding the needs of MAMA.

● You’re able to work a flexible schedule, including evenings, weekends, and Holidays.

● You’re not easily stressed and perform at your best under pressure.

● Knowledge of hotel food and beverage.

● You are dependable and punctual.

● You are able to stand and walk for extended periods of time.Host

MAMA Would Love it if:

● We could enjoy a meal together and laugh along the way.

● You’re passionate and creative about what you do and how you do it.

● You’re an excellent communicator, both verbal and written.

Other Duties:

● This job description is not an exhaustive list of all the job functions that a team member may be asked to perform from time to time at the direction of the leadership team.

Mama Shelter isn’t just a place to stay — it’s a place to live, laugh, and share good vibes. At Mama Shelter Singapore, we bring people together through great food, warm service, and a playful spirit. Designed by Mama for everyone, our spaces are creative, inclusive, and full of energy — just like our team!

1. Assist in preparing ingredients and make standards basic dishes.
2. Maintain cleanliness and hygiene of the kitchen and workstations, following SFA guidelines.
3. Ensure workstation/utensils cleanliness and manage storage of ingredients.
4. Monitor inventory levels let supervisors know if certain food has met the replenish state
5. Support senior cooks and chefs as needed.

Requirement

• At least 1 year of kitchen experience
• Basic communication skill
• Quick with hands and on the feet

At Mama, we don’t just welcome guests—we create unforgettable vibes. We’re looking for a fun, energetic, and guest-focused Front Office Agent who can bring personality to the desk and turn every check-in into an experience.

What You’ll Do

• Be the face of Mama—welcome guests with energy, warmth, and a smile
• Handle check-ins, check-outs, and all guest interactions with efficiency and style
• Answer questions, give recommendations, and ensure every guest feels at home
• Manage reservations, phone calls, and daily front desk operations
• Work closely with other teams to deliver seamless guest experiences
• Resolve guest concerns professionally (with a touch of Mama flair!)

Who You Are

• Friendly, confident, and naturally people-oriented
• Passionate about hospitality and creating memorable guest moments
• A great communicator (English required; other languages are a bonus!)
• Organized, adaptable, and able to multitask in a fast-paced environment
• Positive attitude with a can-do mindset
• Experience in hotel front office or customer service is a plus

About Mama Shelter

Mama Shelter is a global lifestyle hospitality brand known for vibrant design, creative energy, and unforgettable guest experiences. Our Singapore property is the newest addition, bringing bold flavors and a lively atmosphere to the city.

Job Summary

We are seeking a passionate and skilled Chef de Partie to join our kitchen team. This role is ideal for someone who thrives in a dynamic environment, takes pride in culinary excellence, and enjoys working collaboratively.

Responsibilities

• Lead the preparation, cooking, and presentation of dishes within a designated kitchen section (grill, sauté, pastry, etc.) to achieve high culinary standards
• Manage and oversee junior staff in your section by providing training, guidance, and performance feedback to ensure operational excellence
• Maintain strict adherence to food safety, hygiene, and cleanliness protocols to guarantee a safe kitchen environment
• Collaborate with the Sous Chef and Head Chef to contribute to menu development and ensure consistency in food quality and presentation
• Operate effectively under pressure in a fast-paced kitchen environment while meeting service deadlines
• Communicate clearly and work collaboratively with kitchen and service teams to support seamless operations
• Demonstrate flexibility by working shifts, including weekends and public holidays, to meet business needs

1. Front Desk Operations

• Oversee daily check-in/check-out processes and monitor reservation systems.
• Ensure accurate room assignments and efficient occupancy management.

2. Team Supervision & Training

• Supervise front desk staff: assign shifts, guide, train, and evaluate performance.
• Conduct briefings, ensure adherence to SOPs and hotel standards.

3. Guest Relations & Problem Resolution

• Act as point of escalation for guest complaints and special requests.
• Use upselling and suggestive selling to promote amenities and services.

4. Coordination & Communication

• Interface with housekeeping, maintenance, and other departments to prepare rooms and address guest needs.
• Keep staff updated on VIPs, special events, or operational changes.

5. Financial Oversight

• Manage guest billing, payments, cash drawer reconciliation, and ensure invoice accuracy.
• Maintain records of occupancy, revenues, and other front office metrics.

6. Administrative & Compliance Tasks

• Maintain inventory of supplies (key cards, forms); place orders as needed. [interviewprep.org]
• Ensure compliance with safety/security protocols, handle lost-and-found, and enforce hotel policies.

7. Skills & Qualifications

• Strong leadership, communication, organization, and problem-solving skills.
• Experience with front office systems and hospitality software; high school diploma (often hospitality training preferred).

Skills & Qualifications

• Strong leadership, communication, and guest-service orientation.
• Proficiency in hotel front office systems and PMS software.
• Ability to manage billing, inventories, audits, and handle guest escalations effectively.
• Experience in training, scheduling, and coordinating with multiple departments.

We are looking for a reliable and hardworking Kitchen Steward / Porter to support daily kitchen operations by maintaining cleanliness, hygiene, and organisation. This role is essential in ensuring a safe, efficient, and well‑maintained kitchen environment.

Key Responsibilities

• Wash and clean kitchen utensils, cookware, dishes, and equipment
• Maintain cleanliness of kitchen areas, storerooms, and washing stations
• Clean and washes refrigerator and food storage area
• Dispose of waste and follow proper recycling procedures
• Assist with receiving, moving, and storing kitchen supplies
• Support chefs and kitchen team with basic tasks when required
• Follow hygiene, food safety, and workplace safety standards
• Ensure cleaning equipment and supplies are used and stored properly

Requirements

• Previous experience as a kitchen steward or porter preferred but not required
• Physically fit and able to stand for long hours and lift kitchen supplies
• Basic understanding of hygiene and safety practices
• Able to work shifts, weekends, and public holidays
• Team player with a positive attitude and willingness to learn

Job Summary

The Restaurant Supervisor supports the daily operations of Mama’s restaurant, ensuring an exceptional guest experience that reflects the brand’s playful and people‑first spirit. You will lead the service team, uphold quality and hygiene standards, and help drive operational efficiency while fostering a warm, inclusive, and memorable environment for guests and staff.

Key Responsibilities

Guest Experience

• Ensure guests receive friendly, attentive, and personal service aligned with Mama’s brand style.
• Greet and interact with guests, handle feedback, and resolve issues promptly.
• Support the creation of a vibrant, welcoming atmosphere in the restaurant.

Operational Excellence

• Oversee daily floor operations, including opening and closing procedures.
• Maintain high standards of cleanliness, hygiene, and food safety.
• Ensure proper table setups, service flows, and sequence of service.
• Coordinate with the kitchen to ensure timely and accurate order delivery.

Team Leadership

• Supervise, motivate, and support servers, hosts, runners, and bartenders.
• Assist in training new team members on service standards and Mama’s culture.
• Plan and communicate shift assignments; manage team performance on the floor.

Finance & Administration

• Assist with inventory control and stock management (linen, chinaware, glassware, etc.).
• Support cost‑control efforts and monitor waste and breakage.
• Handle POS operations and reconcile daily sales as needed.

Brand & Culture

• Represent Mama Shelter’s quirky, generous, and inclusive identity at all times.
• Contribute to team spirit and a fun, welcoming workplace.
• Ensure service standards reflect Mama’s unique positioning.

Qualifications & Experience

• Minimum 2–3 years’ experience in F&B, with at least 1 year in a supervisory role.
• Experience in lifestyle hotels, boutique hospitality, or high‑volume restaurants preferred.
• Strong leadership, communication, and customer service skills.
• Ability to multitask and work efficiently in a fast‑paced environment.
• Knowledge of POS systems and basic administration.
• Positive energy, adaptability, and a passion for people.

Job Summary

The IT Manager plans, implements, and maintains IT systems and infrastructure to ensure secure, reliable, and efficient technology operations. This role aligns technology solutions with business needs, manages vendors, supports users, and oversees cybersecurity and compliance.

Responsibilities

• Oversee daily IT operations including networks, servers, cloud services, hardware, and software to ensure high availability and performance
• Manage the lifecycle of IT assets including hardware, software, and licenses to optimize resource utilization
• Establish and enforce IT security policies, standards, and procedures to mitigate cybersecurity risks
• Monitor cybersecurity threats and implement preventative controls to protect organizational data
• Lead incident response and disaster recovery planning to minimize operational disruptions
• Manage IT support services, ensuring timely resolution of issues and high user satisfaction
• Develop user guidelines, training materials, and documentation to enhance IT service delivery
• Lead IT projects such as system implementations, upgrades, and migrations by translating business requirements into technical solutions
• Manage project timelines, budgets, risks, and stakeholder communications to deliver successful outcomes
• Evaluate, select, and manage IT vendors and service providers, negotiating contracts and SLAs to ensure value and performance
• Prepare and manage the IT budget to maintain cost efficiency and align with organizational goals
• Develop and maintain IT roadmaps aligned with business strategy to drive continuous improvement
• Identify opportunities for automation, digitalization, and process enhancements to increase operational efficiency
• Stay current with emerging technologies and industry best practices to inform IT strategy and innovation

Required competencies and certifications

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Minimum 5 years of IT experience including 2–3 years in supervisory or managerial roles
• Strong knowledge of IT infrastructure, cloud environments, cybersecurity, and enterprise systems
• Experience managing IT vendors and budgets

Preferred competencies and qualifications

• IT certifications such as ITIL, CISSP, CISM, PMP, or Microsoft/AWS certifications
• Experience in data protection and regulatory compliance
• Experience supporting regional or multi-site IT operations

We are a 115-room hotel in Singapore seeking a hands-on and commercially minded Director of Finance / Finance Manager to lead the hotel’s financial operations. The successful candidate will play a key role in driving financial performance, strengthening controls, and supporting the General Manager and ownership with sound financial insights.

The title and remuneration will be commensurate with experience.

Key Responsibilities

Financial Management & Reporting

• Oversee the full set of accounts, monthly closing, and timely financial reporting
• Prepare annual budgets, forecasts, and cashflow projections
• Analyse financial performance, variances, and key KPIs; provide actionable insights to management
• Ensure compliance with Singapore accounting standards, tax, GST, and statutory requirements
• Liaise with external auditors, tax agents, banks, and corporate stakeholders

Cost Control & Procurement Oversight

• Oversee procurement policies, vendor management, and contract negotiations
• Monitor operating costs, CAPEX, and inventory to ensure cost efficiency
• Work closely with department heads to enforce budget discipline

IT & Systems Oversight

• Oversee hotel finance and operational systems (PMS, accounting, procurement systems)
• Act as key liaison with external IT and systems vendors
• Drive process improvements and system optimisation (finance-related)

Leadership & Business Partnership

• Lead and develop the finance team (where applicable)
• Partner the GM and department heads as a trusted financial advisor
• Support management decision-making with strong commercial and financial analysis
• Strengthen internal controls and risk management across the hotel

Requirements

• Degree in Accounting, Finance, or a related discipline
• Professional qualification (CA / ACCA / CPA) highly preferred
• Minimum 5–8 years of relevant experience; hospitality experience is an advantage
• Strong knowledge of hotel financial operations, cost control, and P&L management
• Hands-on, independent, and comfortable working in a single-property environment
• Strong communication skills with the ability to work across operations
• Experience overseeing procurement and vendor contracts is preferred

About Mama Shelter

Mama Shelter is a global lifestyle hospitality brand known for vibrant design, creative energy, and unforgettable guest experiences. Our Singapore property is the newest addition, bringing bold flavors and a lively atmosphere to the city.

Job Summary

We are seeking a passionate and skilled Chef de Partie to join our kitchen team. This role is ideal for someone who thrives in a dynamic environment, takes pride in culinary excellence, and enjoys working collaboratively.

Responsibilities

• Lead the preparation, cooking, and presentation of dishes within a designated kitchen section (grill, sauté, pastry, etc.) to achieve high culinary standards
• Manage and oversee junior staff in your section by providing training, guidance, and performance feedback to ensure operational excellence
• Maintain strict adherence to food safety, hygiene, and cleanliness protocols to guarantee a safe kitchen environment
• Collaborate with the Sous Chef and Head Chef to contribute to menu development and ensure consistency in food quality and presentation
• Operate effectively under pressure in a fast-paced kitchen environment while meeting service deadlines
• Communicate clearly and work collaboratively with kitchen and service teams to support seamless operations
• Demonstrate flexibility by working shifts, including weekends and public holidays, to meet business needs

We are seeking an experienced Senior Audio Visual Technician / Engineer to support, maintain, and lead the delivery of high-quality AV solutions across corporate, event, and integrated systems environments. This role is ideal for a technically strong professional with hands-on expertise and the ability to guide junior team members.

Key Responsibilities

• Install, configure, test, and commission professional audio-visual systems (audio, video, control, and conferencing).
• Troubleshoot and resolve AV system faults efficiently, both on-site and remotely.
• Provide technical support for meetings, events, and live productions as required.
• Lead or supervise junior technicians and external vendors during projects.
• Read, interpret, and implement system schematics, drawings, and technical documentation.
• Perform routine preventive maintenance and system upgrades.
• Ensure compliance with safety standards and company SOPs.
• Liaise with clients, stakeholders, and project teams to deliver solutions on time and within budget.
• Prepare technical reports, documentation, and handover materials.

Requirements

• Diploma or Degree in Audio Visual Technology, Electronics, Engineering, or related field.
• Minimum 5–8 years of hands-on AV industry experience (senior level).
• Strong knowledge of:Audio systems (DSPs, mixers, microphones)Video systems (displays, projection, video conferencing)Control systems (e.g. Crestron, AMX, Extron or similar)
• Experience with corporate AV, conference rooms, live events, or integrated systems.
• Ability to work independently and lead technical teams.
• Good problem-solving skills and attention to detail.
• Willingness to work flexible hours when required for events or critical support.

Preferred Skills

• Network-based AV systems (AVoIP)
• Microsoft Teams Rooms / Zoom Rooms support
• System programming and commissioning experience
• Strong client-facing and communication skills
• Relevant AV certifications are highly advantageous.

The Senior Bartender is responsible for overseeing daily bar operations, ensuring high-quality beverage preparation, maintaining service standards, and supporting the overall guest experience. The role includes performing barista duties, training junior staff, upholding hygiene standards, and ensuring smooth and efficient bar performance.

A. Bar Operations & Beverage Service

• Prepare and serve alcoholic and non-alcoholic beverages according to company recipes and standards.
• Lead bar operations during shifts, ensuring timely service and consistent drink quality.
• Manage beverage stock levels, including ordering, receiving, and rotating products.
• Ensure proper setup and closing of the bar, including equipment cleaning and maintenance.
• Handle guest inquiries and complaints in a professional and service-oriented manner.

B. Barista Duties

• Prepare a full range of coffee and specialty drinks (espresso-based beverages, brewed coffee, cold beverages, etc.).
• Operate and maintain coffee machines and grinders.
• Ensure coffee beans, milk, syrups, and other ingredients are stocked and properly stored.
• Maintain cleanliness and hygiene of the coffee workstation at all times.

C. Leadership & Staff Support

• Provide guidance, training, and support to bartenders and barbacks.
• Oversee shift assignments and ensure proper workflow during service.
• Assist management in implementing service standards, beverage programs, and menu updates.

D. Cash Handling & Compliance

• Manage point-of-sale transactions accurately, including cash, credit card, and room charge procedures.
• Ensure compliance with all company policies, alcohol regulations, and safety requirements.
• Prevent overserving and enforce responsible alcohol service practices.

E. Hygiene, Safety & Maintenance

• Maintain high standards of cleanliness in the bar and coffee areas.
• Ensure all equipment is used safely and any maintenance issues are reported promptly.
• Follow food safety and hygiene guidelines in accordance with local regulations.

Skills & Qualifications

• Proven experience as a bartender; senior or supervisory experience preferred.
• Skilled in cocktail preparation, drink presentation, and coffee-making techniques.
• Strong customer service and communication abilities.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of bar inventory management.
• Certification in responsible alcohol service is an advantage.

Physical & Work Requirements

• Ability to stand for long periods.
• Ability to carry and lift items up to [weight, e.g., 10–15 kg].
• Willingness to work shifts, weekends, and public holidays as required.

Other Duties

The employee may be required to perform additional related duties or tasks as assigned by the employer to support operational needs.

We are looking for a warm, energetic, and service‑driven Guest Experience Host / Hostess to join our team. You will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring every visitor enjoys a smooth, memorable experience from arrival to departure.

Key Responsibilities

• Provide a welcoming, friendly, and professional first impression to all guests
• Assist with check-in, registrations, or visitor management procedures
• Guide guests to meeting rooms, facilities, and relevant points of contact
• Manage reception or host station, ensuring cleanliness and readiness at all times
• Respond to guest inquiries and resolve issues promptly
• Coordinate with internal teams to support events, meetings, or guest‑related activities
• Maintain accurate visitor logs and uphold safety/security protocols
• Support administrative or hospitality tasks as needed

Requirements

• Experience in hospitality, reception, customer service, or front‑of‑house preferred
• Excellent interpersonal and communication skills
• A positive, polished, and professional demeanor
• Strong multitasking and problem‑solving abilities
• Ability to work in a fast‑paced environment
• Proficiency with Microsoft Office and/or guest management systems (preferred)
• Flexibility to work shifts, weekends, or evenings (if applicable)