Total 15 job vacancies by Katong Holdings Pte. Ltd.

Holiday Inn Express Singapore Katong, 5 Mins walk from Marine Parade MRT (Min $12/hr)

Working Hours: 7:00am – 12:00pm (5-hour fixed shift) and able to commit min 2-3months, 5 days a week including weekends.

As a Breakfast Service Crew, you will support breakfast operations in The Great Room, ensuring a welcoming, efficient, and enjoyable dining experience for all guests.

Your Day-To-Day Job Responsibilities

• Welcome and acknowledge all guests according to Holiday Inn Express Singapore Katong standards in a timely, friendly and efficient manner
• Clear tables and prepare for service for the next guests
• Refresh Food and Beverage in The Great Room
• Complete closing duties, including storing all resuable foods, breaking down goods, cleaning all equipment and areas
• Always take responsibility for ensuring a positive guest experience
• Perform any other assigned reasonable duties and responsibilities as requested
• Answer any guests’ enquiries practically and simply in adherence to brand standards
• Handle guests’ complaints appropriately adhering to brand standards or direct them to Duty Managers
• Reliably handle all special needs and requests of guests
• Demonstrate BrandHearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates
• Responsible for IHG Rewards Club Member Recognition
• Refresh Food and Beverage in The Great Room
• Clean and Organize Guest Areas and Pick up debris throughout Public Areas
• Updating constantly on local knowledge to improve the guest experience
• Perform other duties as assigned by the Duty Manager, Assistant Front Office Manager, Rooms Division Manager, or General Manager
  

What We Need From You

• Great communication skills and basic computer literacy
• Work together as a team
• A positive and keen to learn attitude
• Must be proficient in spoken English and with good communication skills
  

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Join us as a Reservations Agent in Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Financial returns:

• Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques

• Promote the Hotel’s (and IHG generally) products and services

• Prepare and execute action plans which increase reservation sales and associated business

• Record special billing arrangements for groups and conventions
  

People:

• Work along with direct manager to participate in periodic trainings and keep up to date with the latest developments

• Ensure that IHG Code of Conduct is followed at all times
  

Guest experience:

• Maintain a high level of product and service knowledge about all IHG Hotels

• Develop and maintain a regular pattern of calls

• Record and process reservations made by phone/fax/email

• Accept wait list reservations

• Process amendments to reservations such as extensions, early departures, etc.

• Maintain knowledge of special rates/ offers/ promotions
  

Responsible business:

• Manage “no show” reservations by investigation and recording of same

• Monitor reservation levels and inform Managers of current and future occupancy rates

• Prepare reports as requested

• Demonstrate Awareness of H&S policies and procedures and ensure all procedures are conducted safely and within H&S guidelines

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements

• Performs all other duties as assigned
  

Accountability:

This position records and processes all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets. This is done under the general guidance of the Reservation Manager, or his /her delegates, within the limits of established InterContinental Hotels Group and local hotel policies and procedures.

You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

Qualifications and requirements

• Diploma or equivalent in Business Administration, Hotel Management or related field

• At least 1 year of experience in sales and/or reservations

• Proficient in Microsoft Office

• Team player and excellent communication skills – written and spoken

• Positive attitude

• Ability to thrive in a dynamic environment

• Flexible to respond to a range of different work situations

• Knowledge of OPERA system will be an advantage
  

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance

• Birthday Off

• Medical Benefits

• Dental Benefits

• Insurance Coveraege

• 25-50% F&B Discount at restaurants within IHG Hotels

• Special Employee Rate at all IHG Hotels Worldwide

• Room to Grow Opportunities

Join us as a Housekeeping Attendant in Hotel Indigo Singapore Katong & Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

• Reports damage or malfunction in hotel rooms to superior

• Attends meetings and training sessions as required

• Liaise with Executive Housekeeper / Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions

• Ensures guest services specified by superiors and guests requests are promptly and courteously met

• Delivery on time guest request to ensure follow hotels standards.

• Carry out valet services when required including delivery of linen or processing laundry orders

• Counting of linens delivered from vendor to ensure all in orders.

• Delivery of amenities from store to pantry

• Delivery of amenities to guest according to brand standard requirement set

• Replenishing of guest supplies

• Washing of Bed Linens

• Maintains a section room report

• Maintains a daily room checklist

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

• Maintains equipment in proper state of cleanliness and repair

• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

• Maintain Hotel information to be able to provide information to guests

• Assist guests and escort them to locations within the hotel at their requests

• Works in line with business requirements and in accordance to brand standards

• Adheres to personal grooming and hygiene standards

• Respond to emergencies effectively and efficiently

• Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person

• Reports and submits lost and found articles to superior immediately

• Reports guest complaints to superior immediately

QUALIFICATIONS AND REQUIREMENTS:

Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance
• Birthday Off
• Medical Benefits
• Flexi Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo & Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6888 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Hotel Indigo & Holiday Inn Express and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or click apply.

Hotel Indigo Singapore Katong Baba Chews Restaurant (Min $12/hr) - 5 Mins walk from Marine Parade MRT

Working Hours:

1. 0600-1530

2. 0700-1630

3. 1330-2300
   

As an F&B Agent/Server, you will support F&B operations at Hotel Indigo Singapore Katong Baba Chews Restaurant ensuring a welcoming, efficient, and enjoyable dining experience for all guests.

Your Day-To-Day Job Responsibilities

• Conversed with guests in relation to the food and beverage products

• Upsell beverages and regularly replenished, abiding by responsible alcohol service regulations

• Promoting and selling cocktails to guests

• Recycles where-ever possible and enforces cost saving measures to staff

• Communicates to his / her superior any difficulties, guest comments and other relevant information 

• Establishes and maintains effective employee working relationships

• Attends and participates in daily briefings and other meetings as scheduled

• Attends and participates in training sessions as scheduled

• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures

• Take appropriate action to resolve guest complaints

• Food and beverage stock is stored in relation to hotel procedures

• Ensure Prompt and efficient delivery of food and beverage to the guest's tables 

What We Need From You

• Valid Food & Hygiene Certificate
• Comfortable working with non-halal food
• Good communication skills and basic computer literacy
• A positive and keen to learn attitude.
  

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Join us as a Food & Beverage Agent in Baba Chews Restaurant located in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Financial returns:

• Guests are conversed with in relation to the food and beverage products
• Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
• Promoting and selling cocktails to guests
• Recycles where-ever possible and enforces cost saving measures to staff

People:

• Communicates to his / her superior any difficulties, guest comments and other relevant information
• Establishes and maintains effective employee working relationships
• Attends and participates in daily briefings and other meetings as scheduled
• Attends and participates in training sessions as scheduled

Guest Experience:

• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Prepares for service
• Carries out effective service
• Carries out effective beverage service
• Take appropriate action to resolve guest complaints
• Food and beverage stock is stored in relation to hotel procedures
• Ensure Prompt and efficient delivery of food and beverage to the guest's tables

Responsible Business:

• Food and beverage stock is stored in relation to hotel procedures
• Performs related duties and special projects as assigned
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same

Accountability:

This position is responsible for delivering exceptional customer focused service under the direction of the Restaurant Manager or Supervisor, through adherence to InterContinental Hotels Group Policies and Procedures and local hotel policies and procedures. You will also help to promote a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

Qualifications and requirements

Possess valid Food and Hygiene Certificate and demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 7000 hotels in over 100 countries around the world

Join us as a Food & Beverage Captain in Hotel Indigo Singapore Katong where you will be based at our Baba Chews Restaurent. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Financial returns:

• Guests are conversed with in relation to the food and beverage products

People:

• Communicates to his / her superior any difficulties, guest comments and other relevant information 

• Establishes and maintains effective employee working relationships

• Attends and participates in daily briefings, other meetings and training sessions as scheduled

Guest experience:

• Have a complete knowledge of all food and beverage menu items available to Room Service and pool side.

• Have a good knowledge of wine and wine pairings.

• Greet Guests appropriately and provide service upon items ordered promptly.

• Occasionally take room service orders by telephones and by the in room ordering guest Apps / other devices. 

• Collect orders from the kitchen, ensure they have been prepared and presented correctly.

• Read and retain all pertinent information regarding daily promotions, food and beverage specials.

• May check back with guest to ensure they are enjoying their meal, and determine if they have any other needs.

• Check storage areas for proper supplies, organization, and cleanliness.

• Must be able to anticipate guest or operational needs.

• Ensure room service equipment's are functioning properly, report any problems to the Room Service Manager.

• Maintain high standards of personal grooming, which includes wearing the proper uniform and name tag at all times.

• Perform any other duties as assigned by the Food and Beverage Operation Manager.

Qualifications and requirements

High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 1 year of related experience or an equivalent combination of education and experience. 

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance

• Birthday Off

• Medical Benefits

• Dental Benefits

• Insurance Coverage

• 25-50% F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow Opportunities
  

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 7000 hotels in over 100 countries around the world.

Join us as a Food & Beverage Captain in Hotel Indigo Singapore Katong where you will be based at our Baba Chews Restaurent. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Financial returns:

• Guests are conversed with in relation to the food and beverage products

People:

• Communicates to his / her superior any difficulties, guest comments and other relevant information 

• Establishes and maintains effective employee working relationships

• Attends and participates in daily briefings, other meetings and training sessions as scheduled

Guest experience:

• Have a complete knowledge of all food and beverage menu items available to Room Service and pool side.

• Have a good knowledge of wine and wine pairings.

• Greet Guests appropriately and provide service upon items ordered promptly.

• Occasionally take room service orders by telephones and by the in room ordering guest Apps / other devices. 

• Collect orders from the kitchen, ensure they have been prepared and presented correctly.

• Read and retain all pertinent information regarding daily promotions, food and beverage specials.

• May check back with guest to ensure they are enjoying their meal, and determine if they have any other needs.

• Check storage areas for proper supplies, organization, and cleanliness.

• Must be able to anticipate guest or operational needs.

• Ensure room service equipment's are functioning properly, report any problems to the Room Service Manager.

• Maintain high standards of personal grooming, which includes wearing the proper uniform and name tag at all times.

• Perform any other duties as assigned by the Food and Beverage Operation Manager.

Qualifications and requirements

High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 1 year of related experience or an equivalent combination of education and experience. 

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance

• Birthday Off

• Medical Benefits

• Dental Benefits

• Insurance Coverage

• 25-50% F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow Opportunities
  

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 7000 hotels in over 100 countries around the world.

Neighbourhood Host also known as the Duty Manager is responsible overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. 

Join us as a Neighbourhood Host (Duty Manager) in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

People:

• Inspire New Stories - We Celebrate each individual’s personality, preferences, and perspectives – Including our team members and our guests. This help us create a culture of conversation, connection, and story sharing. Ensuring every service interaction helps uncover the hidden histories and exciting details of the neighbourhood.

• Celebrate Individuality - We embrace the uniqueness and diversity of all. We work together as a team of individuals, looking after our guests as individuals. We’re always ourselves, delivering a service that’s personal, warm, and unscripted. We encourage guests to share their passions and preferences – so we can shape their stay

• Discover Our Neighbourhood - We know the way to the true soul of our neighborhood. We use our local knowledge and relationships to ignite our guests’ curiosity. We inspire them to discover new perspectives. Creating memories that will last forever

• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.

• Reports directly to and communicates with the Assistant Front Office Manager or the Front Office Manager on all pertinent matters affecting guest service and hotel operations.

• Provides functional assistance and direction to all departments.

• Cooperates, coordinates and communicates with other hotel departments as required.

• Supervises and directs Reception and Reservations personnel.

• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.

• Facilitate and provide inputs for Front Office/Operations meetings.

• Works with Front Office Manager , Assistant Front Office Manager and Human Resources on manpower planning and management needs.

• Maintain highest colleague engagement through consistently schedule official and non-official check-in conversation with team. Encourage feedback and solutions suggestions. 
  

Financial returns:

• Promotes inter-hotel sales and in-house facilities.

• Checks billing instructions and monitors guest credit.

• Analyses and approves discounts and rebates.

• Ensures front line staff complies with FIT marketing techniques and maximize sales.

• Analyses the rate variance report to ensure rooms revenue control.

• Works with Front Office Manager, Assistant Front Office Manager and Finance Manager in the preparation and management of the Department’s budget.
  

Guest experience:

• Ensure that the Hotel Indigo Brands Standards are practiced and delivered consistently, include Brand Experience Evaluation, True Hospitality Service

• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel.

• Responds to guest needs and resolves problems in a timely manner.

• Supports and assists Front Office personnel and all departments at peak periods.

• Ensures VIPs and IHG One Rewards members receive loyalty recognition.

• Inspects front of house and back of house regularly for cleanliness.

• Assists Guest Relations in greeting, rooming, and sending off VIP guests.

• Identify opportunities to uplift guest experience through IHG Guest Arrival Reports.

Responsible business:

• Takes personal interest and pride to ensure front desk work area is kept clean and in an orderly state at all times

• Takes appropriate action in times of emergency situations and ensure incidents are reported using the hotel's Property Management System (PMS).

• Fully conversant with all hotel emergency procedures.

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.

• Log security incidents and accidents in accordance with hotel requirements.
  

Accountability

Under the general direction of the Front Office Manager or Assistant Front Office Manager and within the limits of established IHG Hotels Group and local policies and procedures, responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, and assisting them with inquiries.  You will also help to create a desired work culture around our Winning Ways of the IHG Hotels Group and embrace the IHG Commitment to IHG Journey to Tomorrow.

Qualifications and Requirements

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 4 years’ experience in Front Office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience. 

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Has good writing skills, problem solving and organizational abilities. Proficient in the use of Microsoft Office and Front Office Systems (OPERA).

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance

• Birthday Off

• Medical Benefits

• Dental Benefits

• Insurance Coverage

• 25-50% F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow Opportunities
  

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 7000 hotels in over 100 countries around the world.

Join us as a Finance Executive – Payroll/General Cashier in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

FINANCIAL RETURNS

• Daily banking involving the collection of banking envelopes from sales, and the opening, counting and balancing as a whole
• Process petty cash as required and reconciled daily/weekly. Prepare petty cash summary for reimbursement via giro
• Issue and return house bank contracts as required and prepare house bank accounts summary on a monthly basis
• Process due backs daily
• Performs payroll processing and month end closing of payroll with high accuracy and ensure all monthly and yearly submission to the authority are done on a timely manner
• Develops and maintains current payroll processing procedures
• Performs payroll processing and month end closing of payroll
• Ensure overtime claims are supported by proper approval and authorization
• Prepares input for payroll run including hours worked, terminations, adjustments, annual, sick and recreation leave
• Prepares manual payment for termination
• Verify the leave entitlement for all leave requests prior to approval
• Train back up payroll officer in all manpower procedures and responsibilities
• Prepares monthly/yearly internal manpower analysis report
• Reconciles automatic payroll deductions such as housing loan, superannuation payments, city ledger, etc.
• Supervises filing of payroll reports
• Journalizes payroll summary each month
• Supervises filing pay slips
• Examines year-to-date tax calculations
• Examines tax returns of the year
• Reconciles employee shop (where applicable) and prepares journals of all transactions
• Prepares income tax payment to Tax office
• Prepares provident fund and other related payments to CPF Board
• Prepares all other payments and submission to local authority on the specific timing

PEOPLE

• Cooperates, coordinates and communicates with other departments in matters concerning accounting related matters and internal control
• Attend to employee enquiries in relation to pay issues
• Interacts, as required, with individuals outside the hotel including hotel’s bank, tax auditors and other hotels and IHG corporate offices

GUEST EXPERIENCE

• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations

ACCOUNTABILITY

• Ensure compliance to the IHG policies, procedures and statutory requirement
• Maintain accounting controls by preparing and recommending policies and procedures to improve the work flows in accounts department
• Maintains confidentiality at all times and maintains strict practice of office lock up and security of information.
• Provide assistance on analysing monthly financial accounts and provide financial information to Finance Manager
• Maintain and ensure proper update of contract, License, CAPEX, Fixed Asset Disposal Form etc on timely and accurately
• Coordinates with 3rd party data processing company/payroll software company as requested
• Maintains relationship with CPF/MOM/Labour Offices to ensure rates of pay are correct and current and maintains current copies of labour/union agreements for all position.
• Assists in monthly forecasting and yearly budget input in relation to payroll data
• Develops and maintains current payroll processing procedures
• Performs payroll processing and month end closing of payroll
• Ensure overtime claims are supported by proper approval and authorization
• Prepares input for payroll run including hours worked, terminations, adjustments, annual, sick and leaves
• Prepares manual payment for termination
• Reconciles automatic payroll deductions such as housing loan, superannuation payments, city ledger, etc.
• Journalizes payroll summary each month
• Examines year-to-date tax calculations
• Examines tax returns of the year
• Prepares income tax payment to Tax Office
• Prepares provident fund and other related payments to CPF Board
• Prepares all other payments and submission to local authority on the specific timing
• Coordinate and administrate in CSA Audit
• Liaison with Owner Office, IRAS, internal, external auditors
• Reports directly to and communicates with the Manager of Finance & Business Support on all matters pertaining to accounting and financial controls.
• Performs other duties as required

Qualifications and requirements

• Minimum Diploma or equivalent
• Minimum 2 Years of related work experience
• Able to communicate with and lead colleagues
• Experienced with HRIS software such as Timesoft

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6888 hotels in over 100 countries around the world.

Holiday Inn Express Singapore Katong, 5 Mins walk from Marine Parade MRT (Min $12/hr)

Working Hours: 7:00am – 12:00pm (5-hour fixed shift) and able to commit min 2-3months, 5 days a week including weekends.

As a Breakfast Service Crew, you will support breakfast operations in The Great Room, ensuring a welcoming, efficient, and enjoyable dining experience for all guests.

Your Day-To-Day Job Responsibilities

• Welcome and acknowledge all guests according to Holiday Inn Express Singapore Katong standards in a timely, friendly and efficient manner
• Clear tables and prepare for service for the next guests
• Refresh Food and Beverage in The Great Room
• Complete closing duties, including storing all resuable foods, breaking down goods, cleaning all equipment and areas
• Always take responsibility for ensuring a positive guest experience
• Perform any other assigned reasonable duties and responsibilities as requested
• Answer any guests’ enquiries practically and simply in adherence to brand standards
• Handle guests’ complaints appropriately adhering to brand standards or direct them to Duty Managers
• Reliably handle all special needs and requests of guests
• Demonstrate BrandHearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates
• Responsible for IHG Rewards Club Member Recognition
• Refresh Food and Beverage in The Great Room
• Clean and Organize Guest Areas and Pick up debris throughout Public Areas
• Updating constantly on local knowledge to improve the guest experience
• Perform other duties as assigned by the Duty Manager, Assistant Front Office Manager, Rooms Division Manager, or General Manager
  

What We Need From You

• Great communication skills and basic computer literacy
• Work together as a team
• A positive and keen to learn attitude
• Must be proficient in spoken English and with good communication skills
  

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Join us as a Housekeeping Attendant in Hotel Indigo Singapore Katong & Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

• Reports damage or malfunction in hotel rooms to superior

• Attends meetings and training sessions as required

• Liaise with Executive Housekeeper / Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions

• Ensures guest services specified by superiors and guests requests are promptly and courteously met

• Delivery on time guest request to ensure follow hotels standards.

• Carry out valet services when required including delivery of linen or processing laundry orders

• Counting of linens delivered from vendor to ensure all in orders.

• Delivery of amenities from store to pantry

• Delivery of amenities to guest according to brand standard requirement set

• Replenishing of guest supplies

• Washing of Bed Linens

• Maintains a section room report

• Maintains a daily room checklist

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

• Maintains equipment in proper state of cleanliness and repair

• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

• Maintain Hotel information to be able to provide information to guests

• Assist guests and escort them to locations within the hotel at their requests

• Works in line with business requirements and in accordance to brand standards

• Adheres to personal grooming and hygiene standards

• Respond to emergencies effectively and efficiently

• Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person

• Reports and submits lost and found articles to superior immediately

• Reports guest complaints to superior immediately

QUALIFICATIONS AND REQUIREMENTS:

Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.

Comfortable working rotating shift work (including weekings) on a 6 day work week

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance
• Birthday Off
• Medical Benefits
• Flexi Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo & Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6888 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Hotel Indigo & Holiday Inn Express and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or click apply.

Join us as a Business Development Manager (Sales Manager) in Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Develop and implement sales and marketing strategies for the hotel to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved.

Financial returns:

• Analyse current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
• Procure new and repeat business for the hotel by monitoring contact with travel agencies and corporate clients, within local and international companies. Maintains contact with planners, corporate accounts, and incentive buyers, through personal sales calls, telephone contacts and written communications
• Assist in the preparation of the annual budget
• Monitor, analyse and report variations from the budget
• Make group pricing decisions upon consultation with Revenue team & Director/Assistant Director of Sales
• Secure new corporate account to the company

People:

• Work with the Director of Sales and Marketing as well as the Assistant Director of Sales to ensure the departmental performance of staff is productive.
• Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
• Ensure training needs analysis of sales staff is carried out and training programmes are designed and implemented to meet needs
• Coach junior colleagues by providing constructive feedback to enhance performance
• Regularly communicate with staff and maintain good relations

Guest experience:

• Oversee the selling and servicing of group business
• Meet with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction
• Establish and continuously updates mailing lists

Responsible business:

• Manage key accounts
• Monitor competitor activities
• Plan and execute sales trips to major market areas
• Produce monthly Sales reports and forecasts
• Produce SMART Plan for monthly review
• Acquired events for banquet and F&B

Accountability

Responsible for sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the Sales Team. May manage professional level and administrative sales team

members.

You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

Qualifications and Requirements

• Diploma or equivalent in Business Administration, Hotel Management or related field
• At least 4 years of related experience
• Possess good market knowledge
• Proven sales track record
• Strong interpersonal skills
• Team player and excellent written and spoken communication skills
• Positive attitude and self-motivated
• Ability to thrive in a fast and dynamic environment
• Flexible to respond to a range of different work situations
• Proficient in Microsoft Office

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6888 hotels in over 100 countries around the world.

Join us as a Guest Services Agent in Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Guest Services Agents (GSA)s are the key point of contact for our guests. They are reliable, highly motivated and multi-skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.

They work in close coordination with all employees and outsourced staff in the hotel and are dependable in meeting the needs of our guests throughout their stay.

Financial Returns:

• To assist the Guest Services Leader (GSL) in the hotel's revenue growth by leveraging on the company's systems, procedures and business processes.
• Handling Guest check out and billing in an efficient, friendly and hassle free manner.

People:

• Promote the Holiday Inn Express ‘one team approach’ and reliable service through daily communication and coordination with all team members.
• Participate in programs that drive improvements in team member engagement and are aligned with the ‘Holiday Inn Stay Real Be You’ brand service behaviors.
• Ensure own productivity and that of the team on a day-to-day basis by planning and assigning work and establishing performance and development goals as set by the GSL.
• Contribute by participation in compliance with federal, state and local laws and safety regulations.

Guest Experience:

• Welcoming guest to the buffet during breakfast time
• Clear plates and set up the table during breakfast time
• Interact with guest and assist guest to solve their issues if any
• Ensure cutleries and plates are sufficient during breakfast
• Respond to guest complaints and ensure corrective action to resolve their issues / concerns.
• Check Guests In – Efficiently Greet, register and confirm guest particulars and payment details upon check in. Issue keys.
• Check Guests Out - Print and confirm details of payment and bill for guests upon check out
• Answer any guests' enquires practically and simply in adherence to brand standards.
• Handle guests' complaints appropriately adhering to brand standards or direct them to GSL’s.
• Handle cashiering, payment and foreign currency exchange accurately.
• Reliably handle all special needs and requests of guests and repeat visitors.
• Demonstrate Brand Hearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.
• Retrieve and print Arrival/Departure Report, Backup Report and Trace Report from Opera PMS for daily room allocation.
• Accurately Enter/Update Reservations.
• Handle Telephone Enquires efficiently and effectively.
• Perform in a self-sufficient way in line with business requirements.
• Great Room - Process Guest Food and Beverage Order, Clear Tables (The Great Room).
• Refresh Food and Beverage in The Great Room.
• Meeting Room - Set up Meeting Room, Make Tea and Coffee, Clean Meeting Room.
• Clean and Organize Guest Areas and Pick up debris throughout Public Areas.
• Updating constantly on local knowledge to improve the guest experience.
• Responsible for IHG One Rewards Enrolment & Recognition.
• Finance/Admin (Petty Cash Processing, Purchasing, Billing).

Responsible Business:

• Demonstrate Awareness of Occupational Health and Safety Responsibilities (OH&S) policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Support the hotel’s corporate responsibility initiatives in the areas of community involvement, environment management, workplace health & safety and food safety, drive action plans as required to achieve hotel corporate responsibility objectives.
• Perform Energy Conservation Checklists.

Accountability:

Guest Services Agents will efficiently and effectively create a friendly and efficient guest experience throughout the hotel consistently. They will support the ‘one team’ approach to deliver the Holiday Inn Express brand standards.

Qualifications & Requirements

Minimum GCE ‘N’ or ‘O’ Level qualification. Positive attitude, pleasant personality, good communication skills, hotel operations and/or service experience preferred. Must be proficient in written and spoken English and basic computer literacy.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6888 hotels in over 100 countries around the world.

Join us as a Commis at Hotel Indigo Singapore Katong, You’ll have ambition, talent and obviously, some key skills where you will be preparing All-Day Modern Asian and Western Classics dishes at our Baba Chews restaurant according to recipe standards with consistent quality and portion control.

Duties & Responsibilities

• Assist department head to controls and monitors departmental costs on an ongoing basis to ensure performance against budget
• Provides support on daily operations and mise en place
• Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
• Establishes and maintains effective employee working relationships
• Attends and participates in daily briefings and other meetings as scheduled
• Attends and participates in training sessions as scheduled
• Ensure that all relevant buffet / display set-ups are prepared ahead of guest’s arrival and in adherence with hotel standards
• Communicates politely and display courtesy to guests and internal customers
• Assists with the preparation, presentation, decoration and storage of dishes
• Attends and participates in training sessions as scheduled
• Prepares in advance food, beverage, material and equipment needed for the service
• Cleans and re-sets working area
• Ensure that uniforms are always clean and tidy
• Performs related duties and special projects as assigned
• Log security incidents and accidents in accordance with hotel requirements

Qualifications & Requirements

With 1 year’s related experience or an equivalent combination of education and experience.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6888 hotels in over 100 countries around the world.

Join us as a Food & Beverage Captain in Hotel Indigo Singapore Katong where you will be based at our Baba Chews Restaurent. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Financial returns:

• Guests are conversed with in relation to the food and beverage products

People:

• Communicates to his / her superior any difficulties, guest comments and other relevant information 

• Establishes and maintains effective employee working relationships

• Attends and participates in daily briefings, other meetings and training sessions as scheduled

Guest experience:

• Have a complete knowledge of all food and beverage menu items available to Room Service and pool side.

• Have a good knowledge of wine and wine pairings.

• Greet Guests appropriately and provide service upon items ordered promptly.

• Occasionally take room service orders by telephones and by the in room ordering guest Apps / other devices. 

• Collect orders from the kitchen, ensure they have been prepared and presented correctly.

• Read and retain all pertinent information regarding daily promotions, food and beverage specials.

• May check back with guest to ensure they are enjoying their meal, and determine if they have any other needs.

• Check storage areas for proper supplies, organization, and cleanliness.

• Must be able to anticipate guest or operational needs.

• Ensure room service equipment's are functioning properly, report any problems to the Room Service Manager.

• Maintain high standards of personal grooming, which includes wearing the proper uniform and name tag at all times.

• Perform any other duties as assigned by the Food and Beverage Operation Manager.

Qualifications and requirements

High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 1 year of related experience or an equivalent combination of education and experience. 

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance

• Birthday Off

• Medical Benefits

• Dental Benefits

• Insurance Coverage

• 25-50% F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow Opportunities
  

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6888 hotels in over 100 countries around the world.