Job SummaryThis role leads the end-to-end operations, maintenance and facilities management of the mall and office buildings, ensuring optimal perform.....
Job Summary
This role leads the end-to-end operations, maintenance and facilities management of the mall and office buildings, ensuring optimal performance, regulatory compliance and high service standards.
Key Responsibilities
Lead the operations team in managing the service operations and maintenance of the mall and office buildings. Plan, formulate, manage and oversee the operations, maintenance, and upkeep of the mall and office buildings.
Implement master schedule maintenance program for all M&E systems and services. This includes planning, managing and monitoring to ensure that preventive maintenance is carried out to specifications with compliance to regulatory requirements.
Ensure operational issues are identified and rectified promptly.
Set benchmarks for monitoring performance of key contractors, including regular audits, to ensure that expected standards are adhered to
Responsible for operations budget, administration, and management of service contracts.
Responsible for the preparation and collation of relevant management reports.
Review, improve and make recommendations on SOP and workflows to ensure work efficiency and effectiveness.
Review the facilities management programs and developments to ensure that the buildings perform at an optimum level.
Maintain good relations with tenants, manage tenant fit out works and Asset Enhancement Projects.
Collaborate with Group Operations to launch and implement Group, ESG initiatives, etc, as needed.
Requirements
Minimum of 8 years of relevant experience with at least 3 years in a managerial role in a similar capacity.
Experience in property management, shopping mall or retail environment with involvement in asset enhancement projects will be an added advantage.
Sound knowledge of M&E, Civil Security, Fire Safety and Estate management.
Knowledge of carparking equipment, security, and housekeeping is an added advantage.
Familiar with Electricity Supply Act, Electricity Regulations, IEE Wiring Regulations, etc.
Familiarity with building/retail mail maintenance work and regulations.
Possess strong leadership, people management, result-oriented and able to work within tight deadlines
Proven ability to be flexible, prioritize and manage multiple projects in a timely manner.
Possess good command of both written and spoken English.
Proficient in Microsoft software and strong report-writing skills.
