Customer Service Executive
Full-time
Senior Executive
3 months ago
Company OverviewGifted & Talented Education is Singapore’s leading provider of academic and life skills enrichment for high-ability learners. We nurtu.....
Company Overview
Gifted & Talented Education is Singapore’s leading provider of academic and life skills enrichment for high-ability learners. We nurture growth mindsets and deliver premier programmes in math, English, science, communication, writing, and leadership.
Job Summary
Join Gifted & Talented Education as a Customer Service Executive to deliver excellent front desk support, manage customer inquiries, and assist with sales and administrative tasks in a dynamic education environment.
Responsibilities
- Greet and assist customers at the front desk to ensure a welcoming and professional experience
- Manage incoming calls, emails, and walk-in inquiries promptly and accurately to resolve customer needs
- Provide customer service support related to sales, including explaining programmes and processing enquiries
- Collaborate with team members to complete assigned projects and support centre operations
- Maintain organized records of customer interactions and administrative duties to support smooth centre management
Preferred competencies and qualifications
- Minimum 2 years’ experience in customer service and administrative duties
- Completion of “O” level or equivalent in any discipline
- Demonstrated ability to work effectively in a team with an approachable and friendly attitude
Other Information
Working Hours
- Two weekdays off per week
- Weekend availability required
Remuneration Package
- Salary commensurate with experience
- Career progression opportunities leading to centre manager roles
Please submit your resume stating your current and expected salary. Only shortlisted candidates will be notified.
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