Program Manager, Senior Lead (Enterprise Payment)
2 months ago
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our te.....
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
What you will be doing:
- Excellent stakeholder and client management skills and ability to “read the play”.
- Ensures the PMs plan and coordinate all aspects of the project from initiation through to delivery i.e. Project governance, change control, financial management practice, issue and risk management, procurement / supplier management, schedule, milestone and deliverables management, project acceptance, sign-off, PIR transition to operations, handover to support function, stakeholder management (including technical product development teams).
- Constantly listening to the client with the view to ensure client satisfaction in parallel to sourcing new business opportunities.
- Manages project initiation activities including identifying contractual obligations, client or business needs and goals, existing situation and necessary contacts.
- Develop consistency across the team for the definition and execution of project plans, project scope, activities, schedules, budgets and deliverables.
- Identifies needed resources for projects, defines and assigns major project roles.
- Anticipate and ensure project risks are managed, issues / problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assist with problem resolutions or risk mitigation as needed.
- May manage the integration of vendor / subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project.
- Serves as liaison between internal organizations as well as in client and vendor / subcontractor organizations to ensure all projects targets and requirements are met.
- Leads the delivery of steering group and executive client informational and decision seeking presentations. This includes internal FIS presentations to update internal stakeholders.
- Conducts project closure activities to formalize and communicate the project acceptance, project retrospective and a postimplementation review to identify areas of improvement.
- Directly oversee employees assigned to manage specific projects that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure that efficient operations of the function.
- Identifies project management coordination gaps or areas for improvement and recommends and implements solutions.
- Establish an effective working relationship with our offshore development centres and other functional business units e.g. pre-sales and line of business.
- Performs other related duties as required.
What you bring:
- A Bachelor’s degree in Business Administration, Engineering, Computer Science, Information Systems or the equivalent combination of education, training, and work experience.
- Project Management qualifications such PMP or Prince.
- Minimum 10 years of large project management experience.
- Knowledge of Payments products and services. Working knowledge of AWS and/or Azure hosting will be very well received.
- Knowledge of the business goals, objectives and business operations for financial institutions.
- Knowledge of financial services industry.
- Knowledge of basic financial analysis principles and ratios.
- Previous P&L or budget management experience is a must.
- Proficiency in standard office software, such as MS Office, MS- Project etc.
- Proficiency in industry-standard process methodologies (e.g., Agile).
- Excellent verbal and written communication skills to audiences of various levels in the organization (e.g., executive, management, individual contributors).
- Experience in producing best-in-class status reports.
- Willingly shares relevant knowledge and expertise to other resources plus improve collaboration within FIS and between FIS and the client.
- Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills.
- Ability to persuade and influence Clients on the best approach to delivering what is contractually obligated with additional work delivered as change requests.
- Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed.
What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:
- Flexible and creative work environment
- Diverse and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charities
- Competitive salary and benefits
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