Total 20 job vacancies by Facebook Singapore Pte. Ltd.

Meta designs, builds, leases and operates innovative and efficient data centers. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring capacity availability, speed to market, risk management, flexibility, and capital and operational cost efficiency. Meta is seeking an experienced, organized and driven development (program) manager to join the Data Center Site Development team and help build our rapidly scaling data center portfolio.

A successful Development Manager candidate demonstrates the ability to think both analytically and strategically, to dive into the details and also assess projects from a global view, and to develop creative solutions and navigate the challenges that accompany projects of large magnitude and scale. The Development Manager is also an experienced project manager who communicates effectively, forms partnerships, and influences and drives desired outcomes with internal and external stakeholders.

Responsibilities

• Site Evaluation & Selection
• Evaluate opportunities for new data center sites, campus expansions, and strategic land acquisitions by conducting market assessments, including analysis of power availability, fiber connectivity, labor markets, land costs, tax environments, and natural hazard exposure
• Lead the diligence and development process to vet prospective sites and assess site risks and opportunities by analyzing regional and site-specific information pertaining to:
• Permitting and land-use data
• Federal, state, and local tax structures, incentive programs, abatement opportunities, enterprise zone designations, and economic development agreements
• Energy availability, cost, and reliability — including renewable energy procurement pathways, grid capacity, interconnection timelines, and utility rate structures — as well as water supply, capacity, and long-term sustainability
• Natural hazard, floodplain, seismic, and climatological data
• Legal, physical risk, and financial implications, including title encumbrances, easement constraints, environmental liabilities, and geotechnical conditions
• Develop and maintain site evaluation scorecards and comparative frameworks that enable data-driven decision-making across multiple candidate locations
• Conduct preliminary desktop and in-person site visits to validate data findings and assess physical site conditions, access, and surrounding land use compatibility
• Regulatory & Permitting
• Facilitate compliance efforts related to real estate, land use, and utility regulatory matters
• Facilitate application and management of environmental permitting processes, including preparation of environmental impact assessments, stormwater management plans, wetland delineation reviews, air quality permits, noise studies, and endangered species consultations
• Facilitate interpretation of regulations and assess their impact on Meta's data center footprint, operations, and future expansion plans
• Monitor legislative and policy developments related to energy, water, land use, and data center operations, proactively identifying risks and opportunities for Meta's portfolio
• Ensure ongoing compliance with all conditions of approval, permit requirements, and development agreements throughout the construction and operational lifecycle of each site
• Utility & Infrastructure Negotiations
• Facilitate negotiations with electric utility companies to secure reliable, cost-effective power supply agreements, including terms related to capacity, redundancy, rate structures, renewable energy commitments, interconnection timelines, and infrastructure cost-sharing
• Facilitate negotiations with water and wastewater utility providers to establish supply agreements, secure adequate capacity for cooling and operational needs, and ensure compliance with discharge and conservation requirements
• Maintain strong working relationships with utility planning and engineering teams to stay ahead of infrastructure constraints and future capacity limitations
• Advocate for infrastructure improvements or upgrades necessary to support data center development, including transmission line extensions, substation upgrades, and water main improvements
• Stakeholder coordination & communication:
• Take the lead role in organizing cross-functional communications and tracking progress toward on-time delivery of projects by key internal and external stakeholders in support of site selection and development efforts
• Work closely with the Site Selection Manager and other key project team members to ensure alignment among all internal stakeholders and to identify creative, efficient ways to overcome obstacles in the site development process
• Coordinate cross-functional responses to external parties such as government authorities, utility companies, regulatory bodies, industry associations, economic development organizations, and community groups
• Serve as the primary liaison between internal teams and external consultants (land-use attorneys, environmental engineers, civil engineers, lobbyists, and real estate brokers) to ensure deliverables are completed on time and to specification
• Facilitate regular project status meetings, maintain action item trackers, and produce executive-level progress reports for leadership review
• Strategy & Portfolio Management
• Support the development of Meta's near-term and long-term data center location strategy and leased portfolio plan
• Support the preparation of project recommendations, business cases, and investment proposals for presentation to senior management for approval
• Support a portfolio of existing sites under construction or in operation to facilitate on-time and quality delivery
• Track and monitor ongoing site development activities, including agreement management, milestone tracking, financial obligation compliance, and renewal/amendment negotiations
• Maintain a comprehensive database of site-specific entitlements, permits, agreements, and regulatory commitments for all sites within the assigned portfolio
• Process Improvement & Tools
• Develop scalable, efficient tools and processes to improve delivery, communication, and knowledge management for data center site development activity
• Create and maintain standardized templates, checklists, and workflows for site evaluation, permitting, and stakeholder engagement
• Identify opportunities to leverage technology to enhance team productivity and decision-making
• Document lessons learned from completed projects and incorporate best practices into future development activities
• This role requires 25-50% travel

Minimum Qualifications

• Bachelor's degree in Real Estate, Engineering, Computer Science, Operations or Business
• 5+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Experience in managing multiple projects and coordinating with internal staff, external consultants, vendors, and other stakeholders across multiple time zones
• Experience with a range of project management tools and software, (e.g., Google Suite, Excel, PowerPoint, project management software, etc.)

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• 7+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Advanced / Master’s degree in the academic fields listed above
• 7+ years of experience with evaluation and planning for land use diligence, power and water utilities, cooling technology, site development, entitlements, permitting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Sales Intelligence is a dedicated, centralized in‑channel team driving sales enablement, operational excellence, and strategic alignment with sales and marketing insights teams and sales organization priorities.

As the Regional Sales Intelligence Individual Contributor, You will support the RVP and their direct reports by translating raw data and complex tools into actionable guidance that enables the frontline to operate with greater efficiency.

This role requires experience developing data-driven sales strategies, managing operational processes, and delivering actionable business insights. This is a key opportunity to play an integral role in executing sales strategy and business processes, driving operational rigor and efficiency, and producing insights to inform decisions.

Team operating principles:

• AI Native: You operate with AI at the core of your strategy and execution.

• Change Leadership: You actively help lead others through change.

• Agility: You are capable of pivoting as business needs evolve.

• Communication Style: You communicate directly and constructively with colleagues and stakeholders.

• Cross Functional Collaboration: You act as the connector between Sales, Product, Marketing, and Operations.

Responsibilities

• In-Channel Activation & Workflow Updates
• Adapt sales motions to optimize adoption and manage feature gaps, including developing playbooks for sales representatives to maximize revenue
• Drive "In-Channel Execution" work streams, including Plan & Track, Pitch, and Sales AI/Automation
• Ensure operational readiness, manage communications, and localize go-to-market strategies
• Drive the development and implementation of innovative programs including Business AI and Business Messaging to maximize performance
• Compliance & Process Monitoring
• Monitor compliance with global processes such as goaling and segmentation
• Execute transfers and ensure requests align with criteria
• Collaborate with the sales strategy and planning team to adjust tiering and service models at a regional level
• Analysis, Insights & Feedback
• Build hypotheses and analyze system performance to generate new insights that directly drive revenue and ROI
• Manage the feedback loop by collecting feedback on metrics, sharing in-channel perspectives, and troubleshooting tools
• Develop and maintain an understanding of the in-market customer base, including their needs, pain points, and media buying patterns
• Incentives & Program Execution
• Inform the RVP and their directs of new incentive programs on paid messaging and non-marketing initiatives
• Deploy operational expenditure (OPEX) funds at the beginning of the year based on strategic direction

Minimum Qualifications

• BA required
• Experience: 8+ years of experience in consulting, operations, sales, or product at large-scale organizations
• Communication: Ability to distill complex ideas into simple, actionable insights
• Data & Strategy: Experience evaluating data to inform strategy and performing analyses to drive business outcomes
• 5+ years of experience in SQL and Microsoft Excel for structured data querying, analysis, and reporting; data visualization using Tableau, Power BI, or Looker Studio; large dataset handling and structured data analysis; and sales operations methodologies, including sales funnel structure, pipeline management, and account selection strategies. Experience with AI solutions
• The ability to read Chinese, as the role requires reviewing Chinese-language materials and communications to support APAC sales operations

Preferred Qualifications

• Mandarin language proficiency, as the role involves engaging with Mandarin-speaking partners in the APAC region
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta designs, builds, leases and operates innovative and efficient data centers. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring capacity availability, speed to market, risk management, flexibility, and capital and operational cost efficiency. Meta is seeking an experienced, organized and driven development (program) manager to join the Data Center Site Development team and help build our rapidly scaling data center portfolio.

A successful Development Manager candidate demonstrates the ability to think both analytically and strategically, to dive into the details and also assess projects from a global view, and to develop creative solutions and navigate the challenges that accompany projects of large magnitude and scale. The Development Manager is also an experienced project manager who communicates effectively, forms partnerships, and influences and drives desired outcomes with internal and external stakeholders.

Responsibilities

• Site Evaluation & Selection
• Evaluate opportunities for new data center sites, campus expansions, and strategic land acquisitions by conducting market assessments, including analysis of power availability, fiber connectivity, labor markets, land costs, tax environments, and natural hazard exposure
• Lead the diligence and development process to vet prospective sites and assess site risks and opportunities by analyzing regional and site-specific information pertaining to:
• Permitting and land-use data
• Federal, state, and local tax structures, incentive programs, abatement opportunities, enterprise zone designations, and economic development agreements
• Energy availability, cost, and reliability — including renewable energy procurement pathways, grid capacity, interconnection timelines, and utility rate structures — as well as water supply, capacity, and long-term sustainability
• Natural hazard, floodplain, seismic, and climatological data
• Legal, physical risk, and financial implications, including title encumbrances, easement constraints, environmental liabilities, and geotechnical conditions
• Develop and maintain site evaluation scorecards and comparative frameworks that enable data-driven decision-making across multiple candidate locations
• Conduct preliminary desktop and in-person site visits to validate data findings and assess physical site conditions, access, and surrounding land use compatibility
• Regulatory & Permitting
• Facilitate compliance efforts related to real estate, land use, and utility regulatory matters
• Facilitate application and management of environmental permitting processes, including preparation of environmental impact assessments, stormwater management plans, wetland delineation reviews, air quality permits, noise studies, and endangered species consultations
• Facilitate interpretation of regulations and assess their impact on Meta's data center footprint, operations, and future expansion plans
• Monitor legislative and policy developments related to energy, water, land use, and data center operations, proactively identifying risks and opportunities for Meta's portfolio
• Ensure ongoing compliance with all conditions of approval, permit requirements, and development agreements throughout the construction and operational lifecycle of each site
• Utility & Infrastructure Negotiations
• Facilitate negotiations with electric utility companies to secure reliable, cost-effective power supply agreements, including terms related to capacity, redundancy, rate structures, renewable energy commitments, interconnection timelines, and infrastructure cost-sharing
• Facilitate negotiations with water and wastewater utility providers to establish supply agreements, secure adequate capacity for cooling and operational needs, and ensure compliance with discharge and conservation requirements
• Maintain strong working relationships with utility planning and engineering teams to stay ahead of infrastructure constraints and future capacity limitations
• Advocate for infrastructure improvements or upgrades necessary to support data center development, including transmission line extensions, substation upgrades, and water main improvements
• Stakeholder coordination & communication:
• Take the lead role in organizing cross-functional communications and tracking progress toward on-time delivery of projects by key internal and external stakeholders in support of site selection and development efforts
• Work closely with the Site Selection Manager and other key project team members to ensure alignment among all internal stakeholders and to identify creative, efficient ways to overcome obstacles in the site development process
• Coordinate cross-functional responses to external parties such as government authorities, utility companies, regulatory bodies, industry associations, economic development organizations, and community groups
• Serve as the primary liaison between internal teams and external consultants (land-use attorneys, environmental engineers, civil engineers, lobbyists, and real estate brokers) to ensure deliverables are completed on time and to specification
• Facilitate regular project status meetings, maintain action item trackers, and produce executive-level progress reports for leadership review
• Strategy & Portfolio Management
• Support the development of Meta's near-term and long-term data center location strategy and leased portfolio plan
• Support the preparation of project recommendations, business cases, and investment proposals for presentation to senior management for approval
• Support a portfolio of existing sites under construction or in operation to facilitate on-time and quality delivery
• Track and monitor ongoing site development activities, including agreement management, milestone tracking, financial obligation compliance, and renewal/amendment negotiations
• Maintain a comprehensive database of site-specific entitlements, permits, agreements, and regulatory commitments for all sites within the assigned portfolio
• Process Improvement & Tools
• Develop scalable, efficient tools and processes to improve delivery, communication, and knowledge management for data center site development activity
• Create and maintain standardized templates, checklists, and workflows for site evaluation, permitting, and stakeholder engagement
• Identify opportunities to leverage technology to enhance team productivity and decision-making
• Document lessons learned from completed projects and incorporate best practices into future development activities
• This role requires 25-50% travel

Minimum Qualifications

• Bachelor's degree in Real Estate, Engineering, Computer Science, Operations or Business
• 5+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Experience in managing multiple projects and coordinating with internal staff, external consultants, vendors, and other stakeholders across multiple time zones
• Experience with a range of project management tools and software, (e.g., Google Suite, Excel, PowerPoint, project management software, etc.)

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• 7+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Advanced / Master’s degree in the academic fields listed above
• 7+ years of experience with evaluation and planning for land use diligence, power and water utilities, cooling technology, site development, entitlements, permitting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Edge & Network Services (ENS) team at Meta is looking for individuals ready to tackle the challenges and opportunities we face as we contribute to our mission of connecting the world. This global team offers a unique career opportunity to work alongside engineers solving complex problems using cutting-edge network infrastructure technologies. For this role, we are looking for a Network Infrastructure Design Engineer with demonstrated experience in developing and delivering network infrastructure solutions at scale in a data center or globally distributed Point of Presences (POPs).

Are you ready to shape the future of Meta's global network reach? As a member of the ENS Foundation Design team, you will support capacity expansion of Meta’s global Edge/Backbone network and compute presence. You will work closely with cross-functional design, planning, and deployment teams to develop space, power, cooling, and connectivity infrastructure design requirements and drive execution of these needs within Meta’s global colocation spaces including POPs, Cable Landing Stations, and Backbone midpoint sites. This role is execution and delivery focused supporting the APAC region.

Join us in this exciting endeavor and make a real impact on Meta's future!

Responsibilities

• Designs, reviews, and optimizes ICT (Information and Communications Technology) physical infrastructure including structured cabling, floor rack layouts, network hardware, and integrated communications systems for large-scale network deployments
• Develops and enforces Meta ICT design standards, best practices, and compliance with relevant industry standards (e.g., TIA/EIA, ISO/IEC, BICSI)
• Develops optimized layouts of edge/backbone midpoint site floorplans, allocates space assigned to network functions, optical, backbone, IP, and compute
• Delivers on time Engineering Design Packages related site infrastructure scope for sourcing and capacity planning teams
• Manages global space, power, cooling, structured cabling, and other inside plant infrastructure delivery requirements to support Meta edge/backbone network deployments across owned and colocation facilities
• Engages in system level facility sizing of utilities, switchgear, UPS/DC power plant, PDUs, mechanical cooling, and Low Voltage power distribution
• Proactively engages with various data center colocation providers in evaluating their facilities and recommends corrective actions to meet Meta standard design requirements
• Collaborates with internal and external design and planning engineers to execute projects related to cage and suite network/compute infrastructure build-outs
• Leads weekly syncs with external colocation vendors and provides technical support and progress reporting on cage and suite build-outs and acceptance
• Manages and tracks project timelines, risks, and successfully navigate projects to on-time completion
• Leads site acceptance activities with various colocation providers as per Edge network facility acceptance standards
• Coordinates multiple projects in parallel and efficiently executes work through vendors at scale
• Collaborates closely with Meta business and technical teams to provide input on space/power delivery and associated deployment projects, as well as other major initiatives that may affect capacity delivery
• Updates Meta’s internal tooling and data record keeping in support of edge/backbone midpoint cage and suite build-outs
• Coordinates related Owner Furnished/Contractor Installed equipment delivery from Meta’s inventory to colocation facilities
• Proactively works and aligns with network planning and investment teams on the roadmap and material forecasting needs for on-time delivery of projects
• Applies lessons learned from projects to support continuous improvement initiatives
• 20% to 30% travel required based on project demand

Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• 7+ years of work experience with designing and constructing large scale data center or similar mission critical infrastructure including specifying suite level space, power, cooling, and structured cabling connectivity requirements for network and compute hardware
• Demonstrated experience in project management, including planning, execution, and delivery of complex technical projects
• Working knowledge of interpreting and analyzing electrical/mechanical single line diagrams
• Working knowledge of various regional data center electrical and cooling configurations, IEC, NEMA standards, AC/DC power concepts, power redundancy scenarios
• General knowledge of fiber optic components, structured cabling, pathways, and interconnect products, technologies, and design concepts
• Demonstrated understanding of engineering principles related to infrastructure architecture, including space line up, air flow, cooling, etc
• General knowledge of data center, colocation, and isolated hut environments, including engineering principles related to power and infrastructure
• Demonstrated experience with field-based work in POPs, data centers, Carrier-neutral facilities, or telecom exchanges
• Experience with communication and directing tasks with carriers and colocation vendors
• Demonstrate experience to work effectively in an ambiguous environment
• Collaborate with global teams to drive business results. Must possess proven planning, prioritization, and communication skills, with the experience to manage multiple tasks and adapt to changing business needs
• Proven skill to analyze technical situations, troubleshoot issues, and solve problems with limited supervision
• Working knowledge of internet networking technologies (TCP/UDP, DHCP, DNS, routing, switching concepts), optical transport technologies (DWDM and Optical transceivers), and network redundancy and failover concepts
• Working knowledge of Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Proficient in Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc
• Thorough knowledge of optical theory, transport technologies, and the operation of optical transport systems and IP backbone network technologies
• Experience with optical network design, installation, and maintenance for service providers or global enterprise networks
• Experience with ICT design and construction administration for hyperscale data centers and global backbone network capacity enablement projects
• Data center design or relevant structured cabling design certifications (eg. BICSI RCDD)
• Registered Professional Engineering (PE) licensure in Electrical or Mechanical disciplines
• Advanced degree in engineering discipline
• Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
• Experience integrating AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

At Meta, we’re building the future of human connection and the technology that enables it. This means continuously inventing and developing technologies for the next generation of experiences. To continue our efforts in the path to AGI, and as we move closer to a future with intelligent robots and advanced AI models, we're hiring talent across a broad range of disciplines from robotics hardware to system software and artificial intelligence. These crucial projects and initiatives taken on by this team have never been done before, so you have a rare opportunity to help us create new ways people connect around the world.

We’re seeking Research Scientists ready to use their skills in system design and modeling and with a knowledge of a wide variety of components and technologies. These roles will require research and problem-solving skills, as well as fabrication and prototyping to design, develop, and construct novel prototypes and architectures. These roles will work in a focused incubation team and collaborate with a large and wide-ranging set of scientists and engineers in the greater organization.

Responsibilities

• Perform fundamental and applied research to push the scientific and technological frontiers of embodied artificial intelligence
• Invent/improve novel data-driven paradigms for robotics, leveraging a variety of modalities (images, video, text, audio, tactile, etc)
• Investigate paradigms that can deliver a spectrum of embodied behaviors - from simulated characters to real robots, and from short-horizon, low-level to long-horizon, high-level intelligence
• Develop algorithms based on state-of-the-art machine learning and neural network methodologies
• Define, build and benchmark new functionalities needed for the next generation of AI
• Conduct research towards long-term product goals while identifying intermediate milestones
• Lead, plan, and execute novel research based on long-term objectives of the organization

Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• Experience with any of the following research areas: robotics, motion planning, embodied AI, human-robot interaction, sim-to-real transfer, learning from demonstration, reinforcement learning, dexterous manipulation, digital agents, vision language models, computer vision, egocentric perception, and/or LLMs

Preferred Qualifications

• Experience solving complex problems and comparing alternative solutions, trade offs, and varied points of view to determine a path forward
• Demonstrated experience in building large scale recommendation systems
• Experience working and communicating cross-functionally in a team environment
• Proven track record of achieving significant results as demonstrated by grants, fellowships, patents, as well as first-authored publications at leading workshops or conferences such as RecSys, CVPR, ICCV/ECCV, ICLR, ICML or NEURIPS

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Our team is looking for fast-moving engineers with an entrepreneurial mindset. As a Meta's Business Engineer, you will grow industries by identifying new features, products, and business opportunities and enable partner businesses to realize the full potential of those opportunities. You will produce scalable code across Facebook's platforms in collaboration with other product engineering teams. This role will allow you to execute on solving real-world business challenges through Facebook's platforms and community.

Meta's Business Engineering team is comprised of creative problem solvers and strategic software engineers who collaborate with clients to understand their challenges and architect solutions. We are at the cross function of business and engineering helping Facebook's marketing and advertising partners succeed and reach their business goals with Facebook products, by finding technology solutions to meet their needs. We are passionate about working closely with our external clients and partners across many industries — travel, retail, e-commerce, gaming, financial services, automotive, entertainment and beyond.

Responsibilities

• Build new products and improve existing ones in collaboration with Facebook product engineering teams to meet business needs
• Understand and apply knowledge of products, technologies and business to build solutions to solve for problems at scale
• Independently identify stakeholders and align cross functional partners towards completion of project goals
• Independently break down coding projects into tasks and partner with all applicable teams and partners
• Design and build end-to-end systems and launch-plan strategies
• Ship and launch production level code with an emphasis on long-term maintainability, in partnership with all appropriate reviewers, in manageable pieces with relevant documentation and test plans
• Conduct code reviews and provide constructive feedback while quickly actioning feedback from code reviews conducted of your code
• Build and foster relationships with internal and/or external stakeholders; share project updates and insights; influence decision-making through presentation of data-centric business topics
• Serve as a subject matter expert within Business Engineering and provide consultation on domain-level projects
• Participate in interviewing and onboarding of new team members

Minimum Qualifications

• Experience in shipping production quality code
• Experience communicating technical concepts to non-technical audiences
• B.S. or M.S. in Computer Science or equivalent degree or experience
• Fluent in Mandarin as the role is external facing and will need to interact with Chinese resellers and clients

Preferred Qualifications

• Experience contributing to open source projects, shared code repositories, and/or personal projects
• Experience with contributing to the development community (blogs, Stack Overflow, Quora, slack, etc.)
• Experience working in highly collaborative environments
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is at the forefront of a transformative change in its business and technology, and our research teams are driving this evolution. As a Research Scientist at Meta, you will have the opportunity to work on crucial projects and initiatives that have never been done before, helping to advance the way people connect around the world. You will be responsible for proactively identifying and driving changes as needed for your assigned codebase, product area, and/or systems, building strong cross-functional partnerships, and suggesting, collecting, and synthesizing requirements to create effective feature roadmaps. You will work alongside the world’s leading engineers and researchers to solve some of the most exciting and massive social data and prediction problems that exist.

As a member of our team, you will have the opportunity to apply your technical expertise to drive innovation and solve complex problems. Your experience with frameworks such as PyTorch, TensorFlow, or equivalent, as well as your ability to translate insights into business recommendations, will be valuable assets in this role. We are looking for individuals who are passionate about building and shipping high-quality work, achieving high reliability, and working independently without guidance.

This is a Software Engineering role, and core responsibilities include coding and applied engineering work. You will be expected to write high-quality, efficient, and maintainable code, and contribute to the development of innovative software solutions. In this role, you will have the opportunity to work on cutting-edge projects, collaborate with cross-functional teams, and contribute to the development of innovative solutions that push the boundaries of scalable computing. We offer a dynamic and innovative work environment that encourages creativity and experimentation, as well as opportunities for professional growth and development. If you are passionate about driving innovation and advancing the way people connect, we encourage you to apply for this exciting opportunity.

Responsibilities

• Proactively identify and drive changes as needed for your assigned codebase, product area and/or systems
• Build strong cross functional partnerships and code deliverables
• Suggest, collect and synthesize requirements and create effective feature roadmaps
• Perform specific responsibilities which vary by team

Minimum Qualifications

• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
• Experience in systems software or algorithms
• Proven experience to translate insights into business recommendations
• Experience identifying, designing and completing medium to large features independently, without guidance
• Experience building and shipping high quality work and achieving high reliability
• Relevant experience using frameworks such as PyTorch, TensorFlow or equivalent
• Experience programming in a relevant language

Preferred Qualifications

• Interpersonal experience working and communicating cross functionally in a team environment
• Exposure to architectural patterns of large scale software applications
• Demonstrated software engineer experience via an internship, work experience, coding competitions, or used contributions in open source repositories (e.g. GitHub)
• Experience solving complex problems and comparing alternative solutions, tradeoffs, and different perspectives to determine a path forward
• Experience with programming languages such as Python, R, MATLAB
• Research and/or hands-on experience in one or more of the following areas: Machine Learning, NLP, Recommendation Systems, Pattern Recognition, Data Mining, Computer Vision, Artificial Intelligence or other relevant fields
• Proven track record of achieving results as demonstrated by grants, fellowships, patents, as well as first-authored publications at workshops or conferences such as KDD, NeurIPS, ICML, WWW, ACL, ICLR, CVPR or similar
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is at the forefront of a transformative change in its business and technology, and our research teams are driving this evolution. As a Research Scientist at Meta, you will have the opportunity to work on crucial projects and initiatives that have never been done before, helping to advance the way people connect around the world. You will be responsible for proactively identifying and driving changes as needed for your assigned codebase, product area, and/or systems, building strong cross-functional partnerships, and suggesting, collecting, and synthesizing requirements to create effective feature roadmaps. You will work alongside the world’s leading engineers and researchers to solve some of the most exciting and massive social data and prediction problems that exist.

As a member of our team, you will have the opportunity to apply your technical expertise to drive innovation and solve complex problems. Your experience with frameworks such as PyTorch, TensorFlow, or equivalent, as well as your ability to translate insights into business recommendations, will be valuable assets in this role. We are looking for individuals who are passionate about building and shipping high-quality work, achieving high reliability, and working independently without guidance.

This is a Software Engineering role, and core responsibilities include coding and applied engineering work. You will be expected to write high-quality, efficient, and maintainable code, and contribute to the development of innovative software solutions. In this role, you will have the opportunity to work on cutting-edge projects, collaborate with cross-functional teams, and contribute to the development of innovative solutions that push the boundaries of scalable computing. We offer a dynamic and innovative work environment that encourages creativity and experimentation, as well as opportunities for professional growth and development. If you are passionate about driving innovation and advancing the way people connect, we encourage you to apply for this exciting opportunity.

Responsibilities

• Proactively identify and drive changes as needed for your assigned codebase, product area and/or systems
• Build strong cross functional partnerships and code deliverables
• Suggest, collect and synthesize requirements and create effective feature roadmaps
• Perform specific responsibilities which vary by team

Minimum Qualifications

• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
• Experience in systems software or algorithms
• Proven experience to translate insights into business recommendations
• Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment
• Experience identifying, designing and completing medium to large features independently, without guidance
• Currently has, or is in the process of obtaining, a PhD degree or completing a postdoctoral assignment in the field of Computer Science, Computer Engineering or relevant technical field. Degree must be completed prior to joining Meta
• Experience building and shipping high quality work and achieving high reliability
• Relevant experience using frameworks such as PyTorch, TensorFlow or equivalent
• Experience programming in a relevant language

Preferred Qualifications

• Interpersonal experience working and communicating cross functionally in a team environment
• Exposure to architectural patterns of large scale software applications
• Demonstrated software engineer experience via an internship, work experience, coding competitions, or used contributions in open source repositories (e.g. GitHub)
• Experience solving complex problems and comparing alternative solutions, tradeoffs, and different perspectives to determine a path forward
• Experience with programming languages such as Python, R, MATLAB
• Research and/or hands-on experience in one or more of the following areas: Machine Learning, NLP, Recommendation Systems, Pattern Recognition, Data Mining, Computer Vision, Artificial Intelligence or other relevant fields
• Proven track record of achieving results as demonstrated by grants, fellowships, patents, as well as first-authored publications at workshops or conferences such as KDD, NeurIPS, ICML, WWW, ACL, ICLR, CVPR or similar
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

At Meta, we're shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary product teams are creating new ways to help people connect, find communities and grow businesses. Together, we are committed to building innovative technologies — Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more — to serve billions of people around the globe.

Meta Product Managers work with cross functional teams of engineers, designers, data scientist and researchers to build products. The APAC Product team is responsible for defining a new model of building, launching, and scaling commercial solutions leveraging close proximity to markets and best-in-class partnerships with our business teams. This role will be responsible for driving new standalone consumer app exploration and growth, with effective cross-functional partnership, experience building 0->1 products, and skilled with agentic product development workflows.

Responsibilities

• Is the primary driver for identifying significant near and long-term opportunities in a large Product area, and driving product mission, strategies and roadmaps in the context of broader organizational strategies and goals
• Generate buy-in and drive consensus across organizations. Bring clarity and structure to ambiguous opportunities. Consistently demonstrate initiative and execute with limited oversight
• Critically evaluate when AI is (and isn't) the optimal solution at portfolio level, setting the standard for rigorous tradeoff analysis
• Translate AI capabilities into compelling, differentiated product visions that define market categories
• Champion AI-native strategies including comprehensive evals and data strategies that enable org-wide continuous improvement
• Drive product development with teams of engineers and designers, while maintaining team health
• Work closely with cross-functional teams to drive product mission, define product requirements, coordinate resources from other groups (design, legal, etc.), develop roadmaps, and guide the team through key milestones
• Reimagine workflows, responsibly using AI tools to transform team velocity and capability at organizational scale
• Foster a mindset of rapid experimentation and learning that becomes a competitive advantage
• Scale AI best practices (including responsible AI use), workflows, and artifacts across the organization so capability compounds exponentially
• Plan, initiate, and manage information technology projects for web-based products, applications, and platforms
• Orchestrate complex execution across multiple organizations by combining AI automation with strategic human oversight at scale
• Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
• Use AI-enabled tools to build products—setting the standard for PM technical capability
• Interpret research and state-of-the-art learnings to design product strategy and apply rigorous logical reasoning at the frontier
• Demonstrate expert understanding of system/architecture trade-offs and how they impact user experience and business outcomes; lead strategic technical decisions with engineering leadership
• Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance user satisfaction and improve engineer productivity
• Express complex and technical concepts at the right altitude, choosing the right medium and level of detail for the audience (XFN partners, execs, engineering, etc.)
• Understand Meta's strategic and competitive position and deliver products that are aligned with our mission and recognized best in the industry
• Define and analyze metrics that inform the success of products. Identify and track key performance metrics. Drive decision-making through user insights, quantitative analysis and AB testing
• Design sophisticated experiments and interpret results (leveraging AI) and drive strategic product decisions
• Define and run evaluations (evals) to interpret model outputs at scale—establishing evaluation as a strategic capability for AI-powered experiences

Minimum Qualifications

• 10+ years product management and/or Product Design
• 10+ years of experience working collaboratively with engineering, design and user research teams
• Experience navigating through the full product life-cycle, integrating customer feedback into product requirements, driving prioritization, and pre- and post-launch execution
• Critical thinking and analytical leadership experience
• Demonstrated proficiency using AI-enabled tools to build product artifacts at scale
• Experience developing and championing AI-native strategies across organizations
• Experience presenting to executive audiences
• BA/BS in Computer Science or related field

Preferred Qualifications

• Experience building 0-1 AI-native products, platform/ecosystem products, or marketplaces
• Experience in a consumer focused technology company
• Track record of scaling AI best practices across organizations
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Sales Intelligence is a dedicated, centralized in‑channel team driving sales enablement, operational excellence, and strategic alignment with Sales and Marketing Intelligence and Global Business Group priorities.

As the Regional Sales Intelligence Individual Contributor, You will support the RVP and their direct reports by translating raw data and complex tools into actionable guidance that enables the frontline to operate with peak efficiency. You will succeed in this role if you are a highly strategic, quantitative, process and detail-oriented business leader. This is a key opportunity to play an integral role in executing sales strategy and business processes, driving operational rigor and efficiency, and producing insights to inform decisions.

To succeed in this role, you must embody the following operating principles:

• AI Native: You operate with AI at the core of your strategy and execution.• Change Leadership: You actively help lead others through change.

• Agility: You are capable of pivoting as business needs evolve.

• Communication Style: You practice radical candor rooted in kindness.

• XFN Collaboration: You act as the glue between Sales, Product, Marketing, and Operations.

Responsibilities

• Adapt sales motions to optimize adoption and manage feature gaps, including developing playbooks for sales ICs to maximize AR.
• Drive "In-Channel Execution" workstreams, including Plan & Track, Pitch, and Sales AI/Automation.
• Ensure operational readiness, manage communications, and localize GTM strategies.
• Drive the development and implementation of innovative programs including Business AI and Business Messaging to maximize performance within the SMBG Americas Mid-Market segment.
• Monitor compliance with global processes such as goaling and segmentation.
• Execute transfers and ensure requests align with criteria.
• Collaborate with SSPO to adjust tiering and service models at a regional level.
• Build hypotheses and analyze system performance to generate new insights that directly drive AR and ROI.
• Manage the feedback loop by collecting feedback on metrics, sharing in-channel perspectives, and troubleshooting tools.
• Develop and maintain a deep understanding of the in-market customer base, including their needs, pain points, and media buying patterns.
• Inform the RVP and their directs of new incentive programs on paid messaging and non-marketing initiatives.
• Deploy OPEX funds at the beginning of the year based on strategic direction.

Minimum Qualifications

• BA required
• 8+ years of experience in consulting, operations, sales, or product at large-scale organizations
• Ability to distill complex ideas into simple, actionable insights
• Experience evaluating data to inform strategy and performing analyses to drive business outcomes
• 5 years experience in the following: SQL and Microsoft Excel for structured data querying, analysis, and reporting, Data visualization using Tableau, Power BI, and Looker Studio, Large dataset handling and structured data analysis, Sales operations methodologies, including sales funnel structure, pipeline management, and account selection strategies and AI solutions for performance marketing, including Agentic AI system

Preferred Qualifications

• Master’s degree (or foreign equivalent) in Business Administration, Business Operations, Finance or a related field and 5 years of experience in the job offered or in a related occupation
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Sales Intelligence is a dedicated, centralized in‑channel team driving sales enablement, operational excellence, and strategic alignment with Sales and Marketing Intelligence and Global Business Group priorities.

As the Regional Sales Intelligence Individual Contributor, You will support the RVP and their direct reports by translating raw data and complex tools into actionable guidance that enables the frontline to operate with peak efficiency. You will succeed in this role if you are a highly strategic, quantitative, process and detail-oriented business leader. This is a key opportunity to play an integral role in executing sales strategy and business processes, driving operational rigor and efficiency, and producing insights to inform decisions.

To succeed in this role, you must embody the following operating principles:

• AI Native: You operate with AI at the core of your strategy and execution.• Change Leadership: You actively help lead others through change.

• Agility: You are capable of pivoting as business needs evolve.

• Communication Style: You practice radical candor rooted in kindness.

• XFN Collaboration: You act as the glue between Sales, Product, Marketing, and Operations.

Responsibilities

• Adapt sales motions to optimize adoption and manage feature gaps, including developing playbooks for sales ICs to maximize AR.
• Drive "In-Channel Execution" workstreams, including Plan & Track, Pitch, and Sales AI/Automation.
• Ensure operational readiness, manage communications, and localize GTM strategies.
• Drive the development and implementation of innovative programs including Business AI and Business Messaging to maximize performance within the SMBG Americas Mid-Market segment.
• Monitor compliance with global processes such as goaling and segmentation.
• Execute transfers and ensure requests align with criteria.
• Collaborate with SSPO to adjust tiering and service models at a regional level.
• Build hypotheses and analyze system performance to generate new insights that directly drive AR and ROI.
• Manage the feedback loop by collecting feedback on metrics, sharing in-channel perspectives, and troubleshooting tools.
• Develop and maintain a deep understanding of the in-market customer base, including their needs, pain points, and media buying patterns.
• Inform the RVP and their directs of new incentive programs on paid messaging and non-marketing initiatives.
• Deploy OPEX funds at the beginning of the year based on strategic direction.

Minimum Qualifications

• BA required
• 8+ years of experience in consulting, operations, sales, or product at large-scale organizations
• Ability to distill complex ideas into simple, actionable insights
• Experience evaluating data to inform strategy and performing analyses to drive business outcomes
• 5 years experience in the following: SQL and Microsoft Excel for structured data querying, analysis, and reporting, Data visualization using Tableau, Power BI, and Looker Studio, Large dataset handling and structured data analysis, Sales operations methodologies, including sales funnel structure, pipeline management, and account selection strategies and AI solutions for performance marketing, including Agentic AI system

Preferred Qualifications

• Master’s degree (or foreign equivalent) in Business Administration, Business Operations, Finance or a related field and 5 years of experience in the job offered or in a related occupation
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

At Meta, we’re building the future of human connection and the technology that enables it. This means continuously inventing and developing technologies for the next generation of experiences. To continue our efforts in the path to AGI, and as we move closer to a future with intelligent robots and advanced AI models, we're hiring talent across a broad range of disciplines from robotics hardware to system software and artificial intelligence. These crucial projects and initiatives taken on by this team have never been done before, so you have a rare opportunity to help us create new ways people connect around the world.

We’re seeking Research Scientists ready to use their skills in system design and modeling and with a knowledge of a wide variety of components and technologies. These roles will require research and problem-solving skills, as well as fabrication and prototyping to design, develop, and construct novel prototypes and architectures. These roles will work in a focused incubation team and collaborate with a large and wide-ranging set of scientists and engineers in the greater organization.

Responsibilities

• Perform fundamental and applied research to push the scientific and technological frontiers of embodied artificial intelligence
• Invent/improve novel data-driven paradigms for robotics, leveraging a variety of modalities (images, video, text, audio, tactile, etc)
• Investigate paradigms that can deliver a spectrum of embodied behaviors - from simulated characters to real robots, and from short-horizon, low-level to long-horizon, high-level intelligence
• Develop algorithms based on state-of-the-art machine learning and neural network methodologies
• Define, build and benchmark new functionalities needed for the next generation of AI
• Conduct research towards long-term product goals while identifying intermediate milestones
• Lead, plan, and execute novel research based on long-term objectives of the organization

Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• Experience with any of the following research areas: robotics, motion planning, embodied AI, human-robot interaction, sim-to-real transfer, learning from demonstration, reinforcement learning, dexterous manipulation, digital agents, vision language models, computer vision, egocentric perception, and/or LLMs

Preferred Qualifications

• Experience solving complex problems and comparing alternative solutions, trade offs, and varied points of view to determine a path forward
• Demonstrated experience in building large scale recommendation systems
• Experience working and communicating cross-functionally in a team environment
• Proven track record of achieving significant results as demonstrated by grants, fellowships, patents, as well as first-authored publications at leading workshops or conferences such as RecSys, CVPR, ICCV/ECCV, ICLR, ICML or NEURIPS

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Sales Intelligence is a dedicated, centralized in‑channel team driving sales enablement, operational excellence, and strategic alignment with Sales and Marketing Intelligence and Global Business Group priorities.

As the Regional Sales Intelligence Individual Contributor, You will support the RVP and their direct reports by translating raw data and complex tools into actionable guidance that enables the frontline to operate with peak efficiency. You will succeed in this role if you are a highly strategic, quantitative, process and detail-oriented business leader. This is a key opportunity to play an integral role in executing sales strategy and business processes, driving operational rigor and efficiency, and producing insights to inform decisions.

To succeed in this role, you must embody the following operating principles:

• AI Native: You operate with AI at the core of your strategy and execution.• Change Leadership: You actively help lead others through change.

• Agility: You are capable of pivoting as business needs evolve.

• Communication Style: You practice radical candor rooted in kindness.

• XFN Collaboration: You act as the glue between Sales, Product, Marketing, and Operations.

Responsibilities

• Adapt sales motions to optimize adoption and manage feature gaps, including developing playbooks for sales ICs to maximize AR.
• Drive "In-Channel Execution" workstreams, including Plan & Track, Pitch, and Sales AI/Automation.
• Ensure operational readiness, manage communications, and localize GTM strategies.
• Drive the development and implementation of innovative programs including Business AI and Business Messaging to maximize performance within the SMBG Americas Mid-Market segment.
• Monitor compliance with global processes such as goaling and segmentation.
• Execute transfers and ensure requests align with criteria.
• Collaborate with SSPO to adjust tiering and service models at a regional level.
• Build hypotheses and analyze system performance to generate new insights that directly drive AR and ROI.
• Manage the feedback loop by collecting feedback on metrics, sharing in-channel perspectives, and troubleshooting tools.
• Develop and maintain a deep understanding of the in-market customer base, including their needs, pain points, and media buying patterns.
• Inform the RVP and their directs of new incentive programs on paid messaging and non-marketing initiatives.
• Deploy OPEX funds at the beginning of the year based on strategic direction.

Minimum Qualifications

• BA required
• 10+ years of experience in consulting, operations, sales, or product at large-scale organizations
• Ability to distill complex ideas into simple, actionable insights
• Experience evaluating data to inform strategy and performing analyses to drive business outcomes
• 5 years experience in the following: SQL and Microsoft Excel for structured data querying, analysis, and reporting, Data visualization using Tableau, Power BI, and Looker Studio, Large dataset handling and structured data analysis, Sales operations methodologies, including sales funnel structure, pipeline management, and account selection strategies and AI solutions for performance marketing, including Agentic AI system

Preferred Qualifications

• Master’s degree (or foreign equivalent) in Business Administration, Business Operations, Finance or a related field and 5 years of experience in the job offered or in a related occupation
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The role involves four key areas of responsibility: capacity planning and execution, leadership support and technical expertise, data-driven decision making and operational effectiveness, and cross-functional collaboration and communication. The primary objectives include developing and executing infra capacity plans, providing technical proficiency to leaders, analyzing data to inform capacity decisions, and driving long-term capacity roadmap planning. Additionally, the role requires building robust relationships with internal partners, drafting technical communications, and representing the VP of capacity product management in executive leadership discussions. Overall, the role demands a strategic and collaborative approach to drive business outcomes and ensure alignment with internal and customer needs.

Responsibilities

• Capacity Planning and Execution: Develop, ratify, and execute infra capacity ops and strategic plans, ensuring internal and customer alignment
• Capacity Planning and Execution: Mitigate risks and develop mitigation strategies
• Leadership Support and Technical Expertise: Provide technical expertise to prepare leaders for internal and external meetings
• Leadership Support and Technical Expertise: Represent VP of capacity product management in executive leadership XFN discussions
• Leadership Support and Technical Expertise: Create documents and presentations to frame important decisions and initiatives
• Data-Driven Decision Making and Operational Excellence: Measure effectiveness, collect insights, and analyze data to inform capacity decisions
• Data-Driven Decision Making and Operational Efficiency: Drive long-term capacity roadmap planning with partner organizations
• Data-Driven Decision Making and Operational Excellence: Scope, manage, execute, and track priority workstreams on behalf of leadership
• Data-Driven Decision Making and Operational Efficiency: Define cohesive operations strategy to bolster PM team efficiency and effectiveness
• Cross-Functional Collaboration and Communication: Leverage and influence cross-functional relationships to drive touch points and leadership processes
• Cross-Functional Collaboration and Communication: Build effective working relationships with internal partners (Finance, HR, product, etc.)
• Cross-Functional Collaboration and Communication: Draft routine technical communications for internal posts, All-Hands, Q&As, etc
• This role requires extensive partnering with the HQ in US and hence flexibility in working hours may be needed
• Up to 25% travel required

Minimum Qualifications

• Bachelor's degree in a directly related field, or equivalent practical experience
• 12+ years work experience or equivalent degree involving analytical and operational rigor as typically seen in, but not limited to, functions such as management strategy consulting, finance, business operations, project management, or sales planning and operations
• Experience working with cross-functional teams in a large scale technology or hyperscaler environment
• Experience and familiarity with data center capacity planning, prioritization and management
• Experience in aligning and managing stakeholders at executive levels
• Experience leading multiple complex projects and tasks under tight timelines and shifting priorities
• Demonstrated experience context switching and connecting the dots across many different topics and stakeholders
• Demonstrated experience synthesizing information into a clear and cohesive narrative
• Demonstrated understanding of hyperscale capacity allocation methodology and interdependencies as well as the supporting tools
• Demonstrated people management, influencing and coaching skills, with direct and cross-functional teams
• Experience building and scaling entirely new initiatives or programs, from defining the strategy to execution and management post-launch
• Demonstrated communication and presentation skills with an emphasis on translating insights and data into actionable recommendations for leaders
• Demonstrated problem solving and analysis skills, experience solving complex and multifaceted business problems (commercial, operational, organizational)
• Experience effectively navigating through ambiguity and complexity to overcome obstacles with little to moderate direction
• Demonstrable success as a leader of change, achieving operational improvements and success by introducing new performance measures, processes and systems
• Experience working directly with leadership and stakeholders at all levels, including executive and C-suite, both inside and outside of an organization
• Experience handling highly confidential information

Preferred Qualifications

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Manus — now part of Meta — is a general-purpose AI agent that bridges mind and action, handling complex tasks from start to finish. It enables people to delegate entire workflows across research, data analysis, and software development, turning advanced AI into reliable, practical results.

We are seeking a high-potential Customer Operations Specialist to join our Manus team. This role is uniquely designed as a launchpad for future operational leaders within Manus.

You will start by mastering our product through Tier 1 customer support, but we expect you to quickly evolve into a driving force for product and company advancement. Initially, your primary focus will be on receiving, categorising, and processing daily user emails and direct messages. You will ensure prompt responses, record processing results meticulously, and escalate complex issues to relevant departments while collaborating with the team to meet customer needs.

Subsequently, you will handle more user-related operational work, including but not limited to data analysis, user research, Vendor Tier 1 user support management, weekly/monthly user feedback analysis, and so on.

If you’re a fast learner with interest in AI and enjoy tackling ambitious problems, this role provides outstanding room to grow and make an impact.

Responsibilities

• Receive, categorize, and process daily user emails and direct messages, responding promptly and recording processing results
• Escalate complex or special issue emails, transferring them to relevant departments and collaborating with the team to ensure timely resolution of customer needs
• Organize customer feedback, assist in optimizing service processes, and formulate/maintain comprehensive SOPs and operational rules
• Track user-reported bugs, actively promote product iterations, and maintain risk control records
• Conduct user research and leverage data analysis to generate insights, regular reports, and data-driven operational decisions
• Take ownership of high-value user operations projects to push the product and company forward
• Manage the first-line customer service operations of Vendor Tier 1, ensure stable and correct operational status, and continuously optimize efficient and high-quality operational processes
• Lead and participate in (e.g) technical syncs/operational discussions with Mandarin-speaking teams, translate and review (e.g) technical specifications to ensure alignment across partners

Minimum Qualifications

• Bachelor's or Master's degree, recent graduates or those with 1 year of experience are highly welcome
• Exceptional growth potential with a desire to take on high-value projects beyond basic support
• Solid data analysis skills with the ability to translate user data into actionable product and operational insights
• Familiar with email management systems and possessing efficient communication skills
• Outstanding interpersonal communication skills and sense of service awareness
• Proactive, self-driven, and possessing a learning ability to quickly grasp complex AI products

Preferred Qualifications

• Experience with CRM tools
• Familiarity with AI products or technology-driven services
• Experience with data analysis tools (e.g., Excel, SQL, or BI tools)
• Previous experience in a fast-paced startup environment
• Fluency in English and Mandarin is essential as this role will interact with stakeholders whose usual business language are English and Mandarin
• Have experience in product operations, data operations, or other related fields
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.