Total 1 job vacancies by Eriks Private Ltd

Job description

About the role

As a Sales Support Executive at ERIKS, you will play a crucial role in driving the company's sales efforts. This full-time position is based in Tuas West Region and will involve providing comprehensive sales support to our sales team.

What you'll be doing:

• Liaise with customers to process orders, respond to inquiries, and provide accurate product information.
• Prepare quotations, sales contracts, and other related sales documentation.
• Maintain accurate and up-to-date sales records in the company’s SAP Business One (SAP B1) system.
• Support the sales team in lead generation, client follow-ups, and other sales-related activities.
• Collaborate closely with the logistics and finance teams to ensure smooth order processing and timely invoicing.
• Monitor and report on sales trends and potential opportunities to support strategic decision-making.
• Deliver excellent customer service and serve as a reliable point of contact for clients.
• Perform any other duties as assigned by the immediate superior.

What we are looking for

• Minimum Diploma in Business, Engineering, or an equivalent qualification. Knowledge of mechanical products such as gaskets or sealing solutions will be an added advantage.
• At least 3 years of proven experience in a sales support or customer service role, preferably within the engineering industry.
• Strong communication and interpersonal skills, with the ability to liaise effectively with customers and internal stakeholders.
• Proficient in ERP systems (e.g., SAP Business One), Microsoft Office, and other relevant business applications.
• A proactive team player with strong communication skills, able to work under pressure and adopt a solution-oriented approach.