Job SummaryLead and manage the sales team to drive revenue growth by promoting beauty and wellness services, achieving sales targets, and delivering e.....
Job Summary
Lead and manage the sales team to drive revenue growth by promoting beauty and wellness services, achieving sales targets, and delivering excellent customer experiences.
Responsibilities
Lead and manage the sales team to achieve monthly sales targets and increase revenue
Promote beauty packages, hair, nail, facial, and massage services to attract and retain customers
Build and maintain strong customer relationships to encourage repeat business
Train and motivate staff on effective sales techniques and customer service practices
Handle customer enquiries, complaints, and feedback professionally to ensure satisfaction
Prepare detailed sales reports and monitor team performance to identify improvement areas
Collaborate with operations staff to ensure smooth daily business functions
Utilize basic computer skills to maintain sales reports and customer records accurately
Required competencies and certifications
Minimum 2 years of sales experience in beauty industry, hair, spa, or related industry
Proven ability to lead and manage a sales team effectively
Strong sales and marketing skills applied to beauty and wellness services
Good communication and customer service skills to engage clients and resolve issues
Availability to work on weekends and public holidays as required
Basic computer proficiency for sales reporting and record keeping
Job SummaryManage daily operations and staff of a beauty and massage shop to ensure high-quality customer service, handle enquiries, and support sales.....
Job Summary
Manage daily operations and staff of a beauty and massage shop to ensure high-quality customer service, handle enquiries, and support sales and marketing activities effectively.
Responsibilities
Oversee daily operations of the beauty and massage shop to maintain smooth workflow and service delivery
Supervise staff by assigning tasks and arranging work schedules to optimize team performance
Deliver and uphold excellent customer service standards to enhance client satisfaction
Respond promptly and professionally to customer enquiries and feedback to resolve issues and improve service
Monitor sales performance and assist in executing marketing activities to drive business growth
Preferred competencies and qualifications
Experience in the beauty, spa, or massage industry to understand service standards and customer expectations
Strong communication skills to engage effectively with customers and staff
Ability to manage staff and shop operations independently with responsibility and accountability
