Total 2 job vacancies by Atr Eastern Support Pte Ltd

Company Overview

ATR is the world’s leading regional aircraft manufacturer, offering innovative turboprop solutions that connect communities globally. ATR Eastern Support in Singapore serves the Asian-Pacific region with dedicated teams in Support, Quality, HR, Commercial, and Finance.

Job Summary

The Credit Management Officer supports ATR’s Finance Directorate by managing customer credit risk, maintaining accounts, and ensuring compliance with group credit policies. This role requires strong communication, independent task management, and collaboration with internal and external stakeholders.

Responsibilities

• Update and maintain approved customer credit lines and payment terms in SAP to ensure accurate account management
• Assess credit risk by reviewing overdue invoices, credit usage, and payment maturity to control customer order releases
• Ensure timely renewal of administrative bank guarantees such as letters of credit to secure financial transactions
• Monitor incoming customer payments, post them promptly, and apply payments to outstanding invoices according to customer instructions
• Apply credit notes accurately to customer invoices and maintain clear account records by reconciling payments and invoices
• Produce and deliver monthly and on-demand customer account statements to support financial transparency
• Obtain and provide customer financial statements to assist the Head of Finance in evaluating customer solvency and credit risk
• Communicate proactively with customers via email and video calls to ensure timely payments and build trustful relationships
• Follow up diplomatically with customers on overdue invoices to encourage prompt payment and manage debt recovery processes
• Initiate and monitor advanced payment arrangements and ensure compliance with rescheduled debt instalments
• Prepare and submit claims to credit insurers or external recovery providers to mitigate financial losses
• Collect, analyze, and escalate customer disputes related to invoicing, pricing, logistics, or equipment to relevant departments and coordinate resolution meetings

Required competencies and certifications

• Proficiency in SAP R/3 Modules FI/CO to manage financial and credit data effectively
• Strong verbal communication skills to engage customers and internal teams and build trustful relationships
• Problem-solving and analytical skills to assess credit risk and resolve disputes
• Advanced skills in MS Office, including Excel and Power BI, to analyze data and generate reports
• Time management and organizational skills to handle multiple tasks and deadlines efficiently
• Attention to detail and thoroughness in maintaining accurate financial records
• Fluency in English for effective communication within the multinational environment

Preferred competencies and qualifications

• Degree in Finance, Economics, or Foreign Languages with at least 2 years of relevant job experience
• Proficiency in French to support business communication with French-speaking stakeholders, based on operational needs
• Knowledge of Chinese and Italian languages considered advantageous for broader communication support

Benefits

• Highly competitive compensation package  
• Work-life balance options including remote working

Our Recruitment Process

• Innovative and digital assessment to understand candidate capabilities
• Interviews with Hiring Manager, HR Recruiter, and Managing Director

Company Overview

ATR is the world’s leading regional aircraft manufacturer, offering efficient turboprops that open new routes globally. A joint venture between Airbus and Leonardo, ATR supports sustainable air travel with innovative, fuel-efficient aircraft serving 200 companies in 100 countries.

Job Summary

The Technical Support Engineer provides expert aircraft systems and structural support to ATR operators in Asia-Pacific, ensuring safe, reliable operations. This role interfaces with airline maintenance teams and ATR engineering to troubleshoot issues, support fleet reliability, and drive continuous product improvement.

Responsibilities

• Deliver timely and accurate technical support and guidance to customers, ensuring high satisfaction
• Respond to technical queries on aircraft systems including Avionics/Electrical, Hydromechanical, Propulsion, Air Conditioning, Cabin, and structural ATA chapters via CRM and email
• Provide troubleshooting guidance for complex aircraft system issues to support safe operations
• Collaborate with ATR headquarters’ systems and structure specialists in France to resolve technical challenges
• Investigate, diagnose, and follow up on technical issues reported by operators to maintain fleet reliability
• Contribute to updates and improvements in Technical Publications such as Line Maintenance Manuals and MPDs based on in-service feedback
• Participate in Aircraft on Ground (AOG) technical support on a rotational basis, providing remote expert assistance during weekends and public holidays
• Provide occasional on-site technical assistance, training, or remote support to airline maintenance personnel
• Apply knowledge of aircraft wiring, schematics, and standard practices to support troubleshooting and maintenance guidance
• Utilize understanding of aviation regulations (EASA, FAA, local authorities) to ensure compliance in technical support activities

Required competencies and certifications

• Bachelor’s degree in Mechanical, Aeronautical, or Aerospace Engineering (or equivalent)
• Minimum 5 years’ experience in aviation engineering or maintenance, preferably with ATR aircraft
• Proficient in English, especially technical English, to communicate effectively with customers and internal teams

Preferred competencies and qualifications

• Knowledge of ATR -600 series avionics systems
• Familiarity with aircraft structures, structural repair principles for metallic and composite materials
• Experience with Non-Destructive Testing (NDT) methods
• Knowledge of Leonardo / Airbus drawing sets
• Proficiency in French to facilitate communication with ATR France office

Other Information

• The role is based in Singapore at ATR Eastern Support (AES), the primary hub for Asia-Pacific technical support
• The position requires participation in AOG duty approximately one week per month, including weekends and public holidays
• Occasional travel to customer sites for on-site technical assistance may be required