Clinic Assistant (Primary Care / GP Clinic)
Location: Singapore
Employment Type: Full-Time / Part time
Working Hours: 44 hours per week (including evenings/weekends on roster basis) / Part time to be discussed
Salary: SGD $2,000 – $3,200 (commensurate with experience)
Job Overview
We are looking for a responsible and service-oriented Clinic Assistant to support the daily operations of our medical clinic. The role involves patient registration, assisting doctors during consultations, and ensuring smooth clinic workflow while delivering a high standard of patient care.
Key Responsibilities
- Patient Registration & Front Desk
- Register patients accurately using clinic management systems
- Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp)
- Process payments and issue invoices/receipts
Clinical Support
- Assist doctors during consultations and basic procedures
- Prepare treatment rooms, medical instruments, and consumables
- Perform basic clinical tasks such as taking height, weight, blood pressure (if trained)
Dispensing & Inventory
- Assist in medication dispensing under supervision
- Monitor stock levels and expiry dates of medications and consumables
- Support stock ordering and inventory control
Administrative Duties
- Handle medical reports, referrals, and documentation
- Assist with TPA/insurance claims submission (e.g., Fullerton, Alliance, MHC, etc.)
- Perform daily closing and basic reconciliation tasks
- Patient Experience & Clinic Upkeep
- Provide courteous and professional service to patients
- Maintain cleanliness and organisation of the clinic at all times
Requirements
- Good communication and interpersonal skills
- Able to work in a fast-paced environment
- Willing to learn and adapt
Preferred Attributes
- Experience in GP clinic or primary care setting (not always necessary)
- Familiarity with clinic management systems (e.g., Plato, CMS)
- Experience handling TPA/insurance claims
- Positive attitude, willingness to learn, and team player
What We Offer
- Training provided (no experience candidates welcome)
- Opportunities for progression to Senior Clinic Assistant / Clinic Manager
- Supportive and team-oriented work environment
