Total 2 job vacancies by Ascenda Loyalty Pte. Ltd.

Great to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Revolut, Ramp, HSBC, Bank of New Zealand, Virgin Money (Australia), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

We are a thriving global Loyalty-as-a-Service company and are experiencing rapid expansion. 

Join our dynamic team contributing to the execution of our business strategies as we strive for hypergrowth. Our team spans 20 cities worldwide, with dual headquarters in Singapore and New York, totalling 270 team members.

Join us as a Senior Software Engineer in Singapore/Vietnam!

The Team

Ascenda's API platform powers the enterprise backend of how users earn and redeem points across our varied product types. We do this across many different clients with various requirements on the way we consume their data feed and incentivise earning and spending. High throughputs and traffic spikes is operating environment with our clients, with the largest being above 1 million a day.

This year, we are looking into significantly simplify and modularise the way our APIs and services jointly deliver capabilities to our clients.

• Easier to launch new digital channels, payment rails, or banking rewards products.
• Faster experimentation via event-driven, decoupled systems.
• Improved developer velocity and reduced deployment risks.

We’re excited to make this happen together with you!

The Role

As a Senior Engineer for Loyalty, you will play a key part in running applications independently and driving project execution. You’ll work closely within the team and often outside the team, mentoring other engineers, and driving engineering excellence. You will have the opportunity to independently design, develop, ship, and maintain medium-to-large projects related to Loyalty.

Your Impact

Technical Expertise

• • Lead the design and implementation of projects related to Loyalty, seeking others’ reviews and driving projects independently.
  • Become highly proficient in the technical systems within your sphere of responsibility, and has good knowledge of systems outside that sphere.
  • Mentor junior engineers, help them grow in their technical skills and problem-solving.
  • Demonstrates a high level of engineering standards for others.

Collaboration

• • Collaborates well with teammates and cross-functional partners, encouraging others to do the same.
  • Communicate the team’s project updates and blockers clearly and proactively.
  • Articulate technical concepts to a non-technical audience

Problem Solving

• • Troubleshoot, diagnose, and resolve incidents and operational issues with appropriate urgency
  • Contribute in analysing and resolving day-to-day technical obstacles within the team.

Technical Quality:

• • Independently implement code that is clear, concise, well-tested, and meeting both functional and non-functional requirements.
  • Use and improve system observability to help operations and troubleshooting.
  • Regularly do both code and design review for other engineers.

Innovation & Improvement:

• • Drives improvements to engineering processes.
  • Suggest and make improvements to team processes.
  • Contribute to processes outside of team’s sphere, such as conducting interviews, improving hiring processes, tech branding.

Who You Are

• Strong technical background, prior experience in leading project delivery related to of large-scale, high-throughput distributed systems on the Cloud. Strong foundation in systems architecture, with a good understanding of infrastructure, networking, and databases. Experience in optimizing these components while integrating reliability and performance considerations throughout the software development lifecycle.
• Great collaborator who is comfortable working across a variety of teams beyond engineering, including product, design, business, operations, customer service, and external stakeholders.
• Fluency in ruby is good to have, though candidates who demonstrate willingness and ability to quickly scale up on Ruby are welcome to apply.
• Experienced in leveraging technical roadmaps/RFCs to communicate architecture designs and executing it fully.
• Preference on simple solutions and designs over complex ones, have a good intuition for what will last and scale, and can be a role model others look to for their own solutions and designs.
• 5+ years of experience in software engineering, with a strong focus on system design and development.
• Have experience mentoring and/or leading junior engineers, guiding and coaching them for high performance will be a strong plus
• A strong alignment with Ascenda's core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity.

Great to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

We are a thriving global Loyalty-as-a-Service company and are experiencing rapid expansion.

Join our dynamic team contributing to the execution of our business strategies as we strive for hypergrowth. Our team spans 20 cities worldwide, with dual headquarters in Singapore and New York, totalling 270 team members.

Join us as a Senior DevOps Engineer in Singapore!

The Team

We’re looking for a passionate DevOps Engineer who is keen to learn, grow and bring his/her experience in a fast-paced environment. We’re a small team of nice and (we think) fun folks. Our infrastructure is managed as code using Terraform. Our services run on Kubernetes, in multiple AWS accounts across several regions. CI/CD, code and vulnerabilities scans… are fully automated. We work closely with the developers and the security teams.

In a typical DevOps day we use Terraform, Istio, ArgoCD, Kubectl, Jenkins, Helm, Grafana, Cloudflare, Redshift… to name a few. We focus on automation, quality, and we achieved compliance with the most stringent security standards (PCI-DSS, SOC2, ISO27001). Our partners are financial institutions and airlines, and they expect a very high level of availability, reliability and security.

The Role

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We’re looking for a staff DevOps engineer with a true passion for DevOps, cloud, systems, automation, security, with several years of professional experience in technologies similar to the ones we use. 

Your Impact

• Propose and implement improvements related to scalability, automation, performance, CI/CD, self-service for other teams, cost optimization. We are absolutely looking forward to your suggestions!
• Improve our API gateway, Services Mesh, Events streaming…
• Help us deliver our solutions to new partners
• Improve our observability stack, if you are into Grafana, Prometheus, OpenTelemetry, Loki.
• Implement Security best practices across all our infrastructure components
• Help the whole team to grow thanks to your own skills and experience.

Who You Are

• Knowledge in Linux, Kubernetes, Terraform, CI/CD (we use Jenkins, Github Actions, ArgoCD).
• Experience with AWS
• Experience in automation, configuration and infrastructure management tools.
• Knowledge in scripting and writing small utilities (shell, Python, Golang, etc.)
• Knowledge and interest in observability, networking, databases (we use Postgres and Redshift).
• Perform root cause analysis and implement preventive measures
• Maintain system performance metrics and SLA compliance
• Good problem-solving and analytical thinking capabilities 
• Ability to work independently and manage multiple priorities
• Good communication skills, ability to collaborate with different teams

Why Join Ascenda? 

Ascenda offers the unique opportunity to lead in LaaS, shaping the future of rewards programs. You'll be part of an environment that prizes groundbreaking ideas and their execution. We provide unparalleled career growth opportunities in a supportive and dynamic environment, complemented by a competitive compensation package that recognizes your impact.

Ascenda is dedicated to diversity and inclusion, welcoming candidates from all backgrounds. Join us on our mission to power the growth of the financial services industry by making loyalty simple and rewarding for everyone, everywhere.