We are seeking a dedicated and meticulous to join our team. The Enrolled Nurse will play a crucial role in managing the reception area, attending to patients, performing administrative tasks, and providing support to doctors during consultations. The ideal candidate must possess excellent communication skills, attention to detail, and a strong customer-service mindset.
Responsibilities
- Manage daily operations of the clinic to ensure efficiency, compliance, and high-quality patient care.
- Perform administrative duties that are pertinent to clinic operations and service standards, such as managing insurance claims, Medisave claims, MediShield claims, procurement and maintenance functions, and licensing documentation.
- Handle clinic duties such as managing patient flow, appointment scheduling, and overseeing inventory, always maintaining high standard of services.
- Support billing, financial counselling, and subsidy-related matters in compliance with policies
- Responsible for ordering of medicines, ensuring medications are in stock and medication dispensing and ensure that medications are administered in accordance with guidelines, policies, and procedures.
- Manage patients’ expectations and uphold high standard of medical care and service delivery are provided and maintained.
- Chaperone doctor, prepare patients for examination as needed.
- Assist Doctor in providing treatment and medical examination
- Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
- Undertake any other ad-hoc projects or any other responsibilities and assignments as assigned by the Management.
Requirements
- NITEC / Diploma in Nursing or equivalent
- Experience in a healthcare setting would be advantageous.
- Excellent interpersonal and communication skills.
- Strong customer-service mindset with a focus on patient satisfaction.
- Ability to multitask and work efficiently in a fast-paced environment.
