Total 10 job vacancies by Active Global Respite Care Pte. Ltd.

Description:

• Report directly to the Home Care Team Lead.
• Answer client inquiries on all Home Care services provided by the organization.
• Provide accurate information to clients on policies, procedures and service.
• Following up promptly and communicating to all parties the statuses of work-in-progress in a timely and accurate manner.
• Schedule staff and clients for the respective services.
• Ensure prompt and accurate documentation for all applications and processes from start to finish including filings.
• Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
• Ensure prompt issuing of invoices and accuracy in collection of payables.
• Ensure all organization requirements and SOPs are adhered to.
• Participate and represent on behalf of the company’s services with confidence.
• Communicate clearly and appropriately with clients, business partners, always speaking with the understanding of tone and choice of words.
• Any other duties assigned.

Requirements:

• At least 1 year of experience in an operational capacity in customer service and administrative roles preferable.
• Diploma or Degree in any field.
• Takes initiative and able to be flexible while adhering to SOPs at the same time.
• Proficiency in Microsoft Office Suite applications.
• Good command of English (Written & verbal).
• Experience in healthcare would be advantageous.
• 5-days work week including rotational Saturdays.
• Must be ready to answer urgent client queries at any time.

Benefits:

• Attractive base salary and excellent sales commission.
• Great opportunity for career development in a growing market and company.
• Industry-specific training and coaching by a highly experienced team.
• 15 days annual leave.

Job Description:

• To fetch clients safely to/from their home to Centre and vice versa and ensuring their safety.
• Support the Centre operations in transport requests such as client transfers and general dispatch work.
• Coordinate with Centre Manager in planning transport request services as well as transport route in general dispatch work.
• Ensure the vehicle is in good working and clean condition at all times using the vehicle checklist on a regular basis.
• Conduct general maintenance, repair and upkeep of equipment, gadgets and instrument.
• Prepare and arrange rooms in the Centre for different functions.
• Report to the Centre Manager of any equipment malfunction or breakdown.
• Assist the Centre Manager in assets movement and labelling of assets.
• Assist in inventory management e.g. receiving stocks, weekly distribution of supplies.
• Update the Centre Manager on stock level and replenishment where required.
• Cover the reception duties of the Admin Assistant in his/her absence.
• Participate as member of the Centre’s Fire Safety Committee.
• Any other duties as and when assigned by the Centre Manager.

Requirements:

• Minimum Secondary school education or equivalent.
• Two rotating shifts.
• Morning shift - 7am to 4.30pm (general timing)
• Afternoon shift - 10.30am to 8pm (general timing)
• Full-time, 5 days work week (including rotation of 1 Saturday & 1 Sunday at least per month) and not exceeding 44 hours per week on average.
• Possess a valid Singapore Class 3 driving license with good driving safety record.
• Prior experience driving a van and/or large vehicle would be highly advantageous.
• Able to resolve basic repair and maintenance problems.
• Good team player and able to adapt to changes.

Work Location:

• Ghim Moh Link

Job Description:

• Responsible in clients' registration and scheduling of appointments.
• Assist to handle and resolve clients' complaints.
• Ensure the smooth operation of the front counter.
• Filling and documentation.
• Handle incoming calls.
• Maintain the stock of stationery.
• Maintain the key system.
• Updating of operational data.
• To assist in centre operations from time to time.
• Any other tasks as and when assigned by the Centre Manager.

Requirements:

• Minimum GCE "O" level.
• Possess pleasant personality and excellent communication skills.
• Must be proficient in Microsoft Office and comfortable using a computer.
• Minimum 1 year of customer service experience.
• Ability to multitask and strong problem-solving skills.
• Day shift work and rotational weekends required.
• Possess can-do attitude, meticulous with an eye for details. good interpersonal skills, independent and committed team player.
• Able to meet tight deadlines and work under pressure.

Working Location:

• Active Global Active Ageing Centre (Care) @ Ghim Moh Link 31A Ghim Moh Link #01-11 Singapore 272031

Description:

• Report directly to the Finance Director and Finance Manager.
• Generate, send invoices, and collect out-of-pocket payments.
• Ensure prompt and consistent follow-up with clients on payments.
• Assist in answering client inquiries on out-of-pocket payments for services provided by the organization by providing factual and accurate information.  
• Ensure prompt, accurate issuing of invoices and accuracy in the collection of receivables.
• Validate billed attendances against timesheets to prevent overbilling
• Communicate clearly and appropriately with clients and team members.
• Any other duties assigned.

Requirements:

•  Prior experience in invoicing and collecting payments would be advantageous.
•  Proficiency in Microsoft Office Suite applications.
•  Good command of English (Written & verbal).
•  Minimum 3 months commitment, 5 days per week (9am to 630pm), Saturdays may be required.
•  Possibility extension or transitioning to a full-time position in the future.
• Only Singaporeans.

Job Description:

• To fetch clients safely to/from their home to Centre and vice versa and ensuring their safety.
• Support the Centre operations in transport requests such as client transfers and general dispatch work.
• Coordinate with Centre Manager in planning transport request services as well as transport route in general dispatch work.
• Ensure the vehicle is in good working and clean condition at all times using the vehicle checklist on a regular basis.
• Conduct general maintenance, repair and upkeep of equipment, gadgets and instrument.
• Prepare and arrange rooms in the Centre for different functions.
• Report to the Centre Manager of any equipment malfunction or breakdown.
• Assist the Centre Manager in assets movement and labelling of assets.
• Assist in inventory management e.g. receiving stocks, weekly distribution of supplies.
• Update the Centre Manager on stock level and replenishment where required.
• Cover the reception duties of the Admin Assistant in his/her absence.
• Participate as member of the Centre’s Fire Safety Committee.
• Any other duties as and when assigned by the Centre Manager.

Requirements:

• Minimum Secondary school education or equivalent.
• Two rotating shifts.
• General Timing: 9am to 11am & 3pm to 5pm (timing subject to changes based on operational needs)
• Possess a valid Singapore Class 3 driving license with good driving safety record.
• Prior experience driving a van and/or large vehicle would be highly advantageous.
• Able to resolve basic repair and maintenance problems.
• Able to lift heavy items.
• Good team player and able to adapt to changes.

Work Location:

• Ghim Moh, Telok Blangah & Sengkang West

Responsibilities:

• Report directly to the General Manager.
• Directly responsible for growth through supporting potential clients in selecting a Caregiver which is in line with their medical and social needs, and guiding them through all contractual requirements.
• Actively drive sales volume through quick follow-ups with potential clients.
• Provide accurate information to clients on policies, procedures and service.
• Pro-actively perform all necessary compliance tasks & paperwork to ensure that contracts are closed professionally.
• Represent the company’s services with confidence. Communicate clearly and appropriately with clients & business partners.
• Actively build professional relationships with doctors & nurses within local hospitals, clinics and medical centres.

Requirements:

• 2-3 years of experience in a sales or business development capacity.
• Diploma or Degree in Nursing or equivalent or experience in the ILTC sector would be a good to have but is not necessary. We are open to any profiles who are service-oriented and willing to learn in a fast-paced environment.
• 5-days work week. Some Saturdays required.
• Good command of English when communicating with Clients (Written & verbal).
• Able to work independently.
• CEI-certified would be good to have but not necessary.

Benefits:

• Attractive base salary and excellent sales commission.
• Great opportunity for career development in a growing market and company.
• Industry-specific training and coaching by a highly experienced team.
• Opportunity to learn more through our teams in Hong Kong/Myanmar/Sri Lanka/Indonesia
• 15 days annual leave.

Description:
- Report directly to the Head of Centres.

- Plan and ensure proper execution of the Activities programmes at our SCCs, ensuring:

· Happiness of the clients,

· Social and psychological outcomes in line with care plan

· Safety of clients

· Ensure that daily documents are filled correctly by the HCA.

-Train and manage the teams of HCAs to ensure that activities are properly conducted.

- Work closely with the SCC operational teams (Centre Manager, Assistant Centre Manager,

Nurses, etc), to:

· Make sure that the planned activities are in line with operational requirements and with client’s medical requirements

· Facilitate any special activities done with community partners

· Facilitate outings from time to time.

- Be very familiar with the centre’s SOPs with regards to operations and safe care of clients.
- Point of contact for all external community partners for programmes and volunteerism at the SCC.
- Work closely with other managers to ensure that all MOH service requirements are strictly adhered to through rigorous and constant internal checks regarding operations and client activities.
- Participate & represent on behalf of the company’s services with confidence.
- Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:
- Diploma or Degree preferably, in any field.
- 5-days work week. Some weekends (Some Sat & Sun may be required).
- Preferably minimum 2 years in a similar role in a elderly daycare centre, childcare setting, arts & craft and other hobbies would be good to have.
- Must be very familiar and efficient with Microsoft Office applications.
- Hands-on experience working with elderly in the community preferably.

- No experience but with excellent attitude and work ethics will be considered.
- Able to work independently with little supervision.
- Able to speak local languages and dialect (preferable) to communicate with the elderly in the community.

Benefits:

· Attractive base salary and incentives for driving results.

· Great opportunity for career development in a growing market and organization.

· Industry-specific training and coaching by a highly experienced team.

· Highly flexible environment to brainstorm and implement ideas.

· 15 days annual leave.

Description:

• Reports to the HR Assistant Manager
• Works closely in partnership with HR team members and organisation's core leadership team.
• Direct responsibility in driving recruitment efforts for locals.
• Initiate innovative recruiting strategies through various means (Community outreach, Social Media etc)
• Continuous posting of job ads on all recruitment platforms.
• Arrange interviews for candidates at the earliest possible timings with relevant managers.
• Prompt reply to candidates' queries.
• Register & participate in job fairs for local recruitment.
• Prepare the necessary onboarding processes and documentation.
• Handles onboarding, orientation, handling welfare matters of staff to the organisation.
• Proactively makes sure that all staff have taken the necessary trainings for compliance and identify further training and opportunities working cooperatively with department heads.
• Clear and tidy documentation of HR, trainings, competencies and other relevant documents.
• Assist in handling other HR duties when required.

Requirements:

• Diploma or Degree in any fields are welcome.
• Preferably minimum 3 years in an operational management or operational HR role
• Experience working in Healthcare or in Service Industry would be advantageous.
• Initiative-driven, pro-active, hands-on and able to think creatively.
• Able to work and think independently with little supervision.
• Willing to work and learn in a fast-paced environment
• Proficient in Microsoft Office and comfortable learning other online IT applications.

Benefits:

• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• Industry-specific training and coaching by a highly experienced team.
• Highly flexible environment to brainstorm and implement ideas.
• 15 days annual leave.

Responsibilities:

-        Report directly to the Assistant General Manager.  

-        Answer client inquiries on the several services provided by the organization.  

-        Provide accurate information to clients on policies, procedures and service.

-        Apply to the Ministry of Manpower for Work Permits, following up promptly and communicating to all parties the statuses in a timely and accurate manner.

-        Ensure prompt and accurate documentation for all applications and processes from applying for the Work Permit to issuance to fetching/returning of the FDW-caregiver.

-        Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.

-        Ensure all country, organization and Ministry of Manpower requirements and SOPs are adhered to.

-        Assist with the sales team when required.

-        Participate & represent on behalf of the company’s services with confidence.

-        Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

-        Any other duties assigned.

Requirements:

-        1-2 years of experience in an operational capacity in customer service and administrative roles.

-        Diploma or Degree in any field would be advantageous.

-        Certificate of Employment Intermediary (CEI Basic) is a requirement, candidates without may still be considered.  

-        Takes initiative and able to be flexible while adhering to SOPs at the same time.

-        Proficiency in Microsoft Office Suite applications.

-        Good command of English (Written & verbal).

-        Experience in healthcare would be advantageous.

-        5-days work week including Saturdays.

-        Must be ready to answer client queries at any time.

-        Singaporeans only.

Benefits:

-        Attractive base salary and excellent incentive model.

-        Great opportunity for career development in a growing market and company.

-        Industry-specific training and coaching by a highly experienced team.

-        15 days annual leave.

Job Descriptions:

• Fetching the elderly clients from their home and escorting them into the company van.
• Perform wheelchair transfers from the wheelchair to the van seat (in-house training will be provided).
• Assist the van driver in answering phone calls when the driver is busy driving.
• Vehicle cleanliness up-keeping.
• Any other tasks as and when assigned by the Management.

Pre-requisites:

• No experience required.
• Able to communicate effectively with elderly clients.
• A good team player with a pleasant disposition.
• Candidates have to be able-bodied and healthy as some walking and climbing stairs is required.

Working Location:

Senior Care Centre at Sengkang West, Ghim Moh, Telok Blangah

Shift Timings:

• Morning & Afternoon: min 4 hours