Total 9 job vacancies by Aapc Services Pte. Ltd.

Job Highlights

• Be part of a global leader in Augmented Hospitality and Tourism.​
• Discounts at over 3500 hotels globally and other discounts.
• Excellent career and development opportunities.

Job Description

Overview of Duties

• Works as part of the kitchen team. Engaged in cooking, baking, pastry cooking or butchering duties.
• This position involves food preparation and presentation with flair for breakfast, lunch and dinner for ala carte and buffet services.
• Maintain a clean and hygienic work environment whilst ensuring a product of high quality and presentation standards.
• Demonstrate commitment to customer service for internal and external customers.

Reporting Line

• This position reports to the Executive Chef.

Main Responsibilities & Duties

• Prepare and present menu items showing variety and flair.
• Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
• Prepare and ensures availability of mis en place as required.
• Check that all cooked and pre-cooked foods are properly stored.
• Order necessary food according to proposed business demands.
• Consult with Executive Chef for guidance and authorisation of order.
• Liaise with front of house staff regarding the availability of menu items, additions to the menu and any relevant changes.
• Keeps all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned.
• Be familiar with other areas in the Kitchen so when called upon, assistance can be provided.
• Assist and liaise with chef on duty as required.

Experience & Skills

• Minimum 2 years of related experience in Hospitality/Hotel/F&B Culinary operations.
• Possess a valid WSQ Food Hygiene certificate would be an added advantage.

Demonstrate a commitment to total customer satisfaction through provision of professional drinks service at the bar and within the Qantas Singapore Lounges by Accor.

Main Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• Ensure all beverages are made to Lounge and training standards
• Knowledge of product and ensure accuracy
• Skillfully prepare a wide spectrum of beverages, spanning from coffee to an array of hot and cold drink offerings
• Deliver orders promptly
• Demonstrate versatility in responding to guest requests
• Maintain cleanliness and organization of the bar and service areas
• Follow health and safety regulations and hygiene standard

Experience & Skills

• Possess a Professional Certificate/NITEC, Diploma, Advanced/Higher/Graduate Diploma or equivalent.
• Minimum 1 year of related experience in Hospitality/Hotel/F&B Culinary operations.
• Applicants must possess a valid WSQ Food Hygiene certificate.

Why work for Qantas Singapore Lounges

• Positive and encouraging work environment.
• Be part of a global leader in Augmented Hospitality and Tourism.
• Discounts at over 3500 hotels globally.
• Flight Travel discounts with Qantas and Jetstar (staff rate)

Job Highlights

• Be part of a global leader in Augmented Hospitality and Tourism.
• Staff Discounts at over 3500 hotels globally
• Staff Travel Discounts with Qantas Airways

Overview of Duties

• Providing friendly and efficient food and beverage service that meets the guests’ expectations.

Main Responsibilities

• Ensure excellent and professional service at all times.
• Perform the tasks of order taking and maximize sales opportunities through knowledge of product. Ensure accuracy by repeating order(s) to the guests
• Ensure that dockets are written clearly and correctly so the kitchen can fulfill their duties effectively.
• Deliver orders promptly to the kitchen production area.
• Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Take responsibility for your designated section and station.
• Other duties as required and outlined by the Assistant Lounge Manager and (or) Supervisor.

Experience & Skills

• Possess Diploma in Tourism/Hospitality or equivalent.
• Minimum 1 year of related experience preferably in Hospitality/Hotel/Lounge/F&B operations
• Applicants must possess a valid WSQ Food Hygiene certificate.

Company Overview

Accor Hotels (AAPC Services Pte Ltd) operates and manages the Qantas Singapore Lounges at Singapore Changi Airport Terminal 1, offering a luxurious and vibrant space that celebrates Singapore’s heritage. Join us to embody our service philosophy: Feel Valued and Feel Welcome.

Job Summary

You will lead bar operations at the Qantas Singapore Lounges, ensuring smooth service delivery, supervising team members, managing stock levels, and responding effectively to guest requests to uphold high service standards.

Responsibilities

• Manage bar operations to ensure efficient service delivery and compliance with standards
• Conduct briefings to communicate key information clearly to team members for smooth operations
• Supervise team members to ensure timely completion of tasks according to instructions and quality standards
• Monitor and check equipment and stock levels to prevent shortages that could affect operations and guest experience
• Respond flexibly and professionally to guest requests and operational situations to maintain service excellence
• Apply strong knowledge of beverage trends, fermentation, cocktails, alcohol, and wines to support bar operations

Preferred competencies and qualifications

• Minimum 2-3 years of experience managing bar operations with minimal supervision
• Demonstrated ability to communicate effectively and maintain positive customer interactions
• Proven ability to perform well under stressful and high-pressure situations
• High degree of professionalism in work conduct
• Positive track record in previous roles

Key Responsibility

• Clean and maintain cleanliness of the showers, washrooms, toilets
• Carry out programmed and regular cleaning duties as scheduled and allocated
• Ensure cleanliness of respective department is maintained to the highest standard
• Ensure adequate supplies of towels, amenities and consumables for guest use
• Liase with guests and to ensure fair use of shower rooms especially during peak times
• Maintain cleanliness of public and back of house areas
• Understand the correct usage and storage of cleaning agents in-line with health and safety regulations and manufacturer’s instructions

Skills & Experience

• A people person, with the ability to make warm connections with our guests.
• Minimum 2 years of related experience in Hospitality/Hotel/F&B operations in similar capacity.

Why work for Accor

• Be part of a global leader in Augmented Hospitality and Tourism.
• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
• Discounts at over 3500 hotels globally and other great partner discounts

Job Highlights

• Be part of a global leader in Augmented Hospitality and Tourism.​
• Discounts at over 3500 hotels globally and other discounts.
• Excellent career and development opportunities.

Job Description

Overview of Duties

• Works as part of the kitchen team. Engaged in cooking, baking, pastry cooking or butchering duties.
• This position involves food preparation and presentation with flair for breakfast, lunch and dinner for ala carte and buffet services.
• Maintain a clean and hygienic work environment whilst ensuring a product of high quality and presentation standards.
• Demonstrate commitment to customer service for internal and external customers.

Reporting Line

• This position reports to the Executive Chef.

Main Responsibilities & Duties

• Prepare and present menu items showing variety and flair.
• Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
• Prepare and ensures availability of mis en place as required.
• Check that all cooked and pre-cooked foods are properly stored.
• Order necessary food according to proposed business demands.
• Consult with Executive Chef for guidance and authorisation of order.
• Liaise with front of house staff regarding the availability of menu items, additions to the menu and any relevant changes.
• Keeps all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned.
• Be familiar with other areas in the Kitchen so when called upon, assistance can be provided.
• Assist and liaise with chef on duty as required.

Experience & Skills

• Minimum 2 years of related experience in Hospitality/Hotel/F&B Culinary operations.
• Possess a valid WSQ Food Hygiene certificate would be an added advantage.

Overview of Duties

• Ensure effective and efficient operation of the lounge reception desk.
• Provide exceptional service, ensuring total customer satisfaction to our guests at all times.
• Be an ambassador of Accor Hotels and the Qantas Airways brand.

Main Responsibilities

• Provide a warm welcome as first point of contact for lounge guests.
• Monitor lounge entry according to policy requirements.
• Ensure guest experience is seamless from check-in to lounge hosting. Assist with lounge service when required.
• Respond to customer queries and follow up with partner airlines as required.
• Provide services to our guests in relation to their flights in adherence to the lounge procedures.
• Develop positive communication with airlines for good business relationships and understanding of their guests and flights that utilises the lounge.
• Monitor, log and announce all flight departures and delay updates as required.
• Ensure effective communication of new and updated information regarding policies, and general lounge information.
• Conduct delay management, including organising re-bookings, and keeping customers informed of changes; and advising Customer Journey Managers along with effective use of service recovery tools.
• Ensure strict procedures are followed in regards to guest transportation, luggage collection and storage, and guest confidentiality.
• Arrange guest transportation to and from the lounge for guests requiring mobility assistance.
• Carry out reception duties as required.
• Maintain a professional rapport with colleagues and guests.
• Ongoing open communication and reporting as required by the Managers and stakeholders.
• Visually inspect the lounge and surrounding vicinity to ensure the areas are clean and tidy at all times and take action to ensure this meets our standard.
• Act in accordance to relevant service standards in all dealings with colleagues and people external to Qantas Airways.
• Any other assigned duties.

Experience & Skills

• Minimum Diploma in Tourism/Hospitality or equivalent.
• Minimum 3 years of related experience preferably in Concierge/Hospitality/Hotel/Lounge/F&B operations.
• Experience in F&B, hosting, order taking and serving.
• Required to acquire and be competent in internal systems
• Proficient in MS Office - Word, Excel and Powerpoint.

Job Highlights

• Be part of a global leader in Augmented Hospitality and Tourism.
• Staff Discounts at over 3500 hotels globally
• Staff Travel Discounts with Qantas Airways

Overview of Duties

• Providing friendly and efficient food and beverage service that meets the guests’ expectations.

Main Responsibilities

• Ensure excellent and professional service at all times.
• Perform the tasks of order taking and maximize sales opportunities through knowledge of product. Ensure accuracy by repeating order(s) to the guests
• Ensure that dockets are written clearly and correctly so the kitchen can fulfill their duties effectively.
• Deliver orders promptly to the kitchen production area.
• Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Take responsibility for your designated section and station.
• Other duties as required and outlined by the Assistant Lounge Manager and (or) Supervisor.

Experience & Skills

• Possess Diploma in Tourism/Hospitality or equivalent.
• Minimum 1 year of related experience preferably in Hospitality/Hotel/Lounge/F&B operations
• Applicants must possess a valid WSQ Food Hygiene certificate.

Job Highlights

• Be part of a global leader in Augmented Hospitality and Tourism.
• Discounts at over 3500 hotels globally.
• Flight Travel discounts with Qantas and Jetstar (staff rate)

Overview of Duties

• Demonstrate a commitment to total customer satisfaction through provision of professional drinks service at the bar and within the lounge

Main Responsibilities

• Perform the tasks of order taking and maximise opportunities through knowledge of product.
• Ensure accuracy by repeating order(s) to the guests.
• Ensure all beverage are made to Lounge standards.
• Demonstrate versatility in responding to guest requests and situations.
• Maintain hygienic food and beverages service
• Be knowledgeable of and operate within appropriate outlet and lounge liquor licensing guidelines and House Management Policies.
• Applicants should possess a valid WSQ Food Hygiene certificate for this role.

Experience & Skills

• Possess a Professional Certificate/NITEC, Diploma, Advanced/Higher/Graduate Diploma or equivalent.
• Minimum 1 year of related experience in Hospitality/Hotel/F&B Culinary operations.
• Applicants must possess a valid WSQ Food Hygiene certificate.