Total 197 customer experience manager job vacancies in Transportation / Logistics category in The Philippines

Job Summary

Dashmesh Singapore Pte Ltd is a leading South Asian food distribution company, specialising in Indian and Pakistani dried and packaged food products. We serve regional markets and are committed to delivering quality products and excellent customer service. We are seeking a results-driven and customer-focused Export Assistant Manager / Manager to join our growing team. The successful candidate will play a key role in driving export sales, expanding market presence, and building long-term customer relationships.

Responsibilities

• Lead market development and sales of South Asian dried and packaged food products to regional and overseas customers to increase export revenue
• Acquire and maintain deep product knowledge to effectively communicate product benefits and competitive advantages to customers, enhancing sales conversion
• Identify and pursue new business opportunities by prospecting, networking, responding to trade enquiries, and generating leads to expand market reach
• Manage and nurture relationships with existing customers to maximise sales volume and encourage repeat business
• Develop, implement, and monitor targeted sales strategies to achieve defined sales targets and profitability goals
• Prepare accurate quotations, negotiate pricing terms, and follow up on sales enquiries to close deals efficiently
• Coordinate with internal teams to ensure timely order processing, accurate export documentation, and adherence to delivery schedules
• Monitor market trends, customer demands, and competitor activities to identify and recommend new growth opportunities
• Represent the company at trade shows, customer visits, and overseas business development activities to strengthen market presence
• Prepare and present detailed sales reports and forecasts for management review to support strategic decision-making

Preferred competencies and qualifications

• Possession of Class 2B / Class 3 driving licence
• Experience handling regional export markets and overseas customers
• Familiarity with export procedures and documentation
• At least 2-3 years of sales or export experience, preferably in FMCG or food distribution
• Strong communication, presentation, and interpersonal skills
• Strong negotiation and closing skills
• Self-motivated, proactive, and able to work independently

Other Information

Work Schedule

• Monday to Friday: 8:30 AM – 6:00 PM
• Saturday (Alternate): 8:00 AM - 12:30 PM

All Saturdays will be compensated separately.

Sourcing Manager – Team Lead (Electromechanics)

Join our growing team at U Connections, a trusted partner in wire harness, precision assembly, and full turnkey solutions for global customers. We are seeking an experienced and driven Sourcing Manager to lead our procurement team, strengthen supplier partnerships, and drive strategic sourcing initiatives. This role is key to ensuring material availability, cost optimisation, and supply chain efficiency to support our business growth.

Key Responsibilities:

• Lead and manage the sourcing/procurement team to achieve company objectives on cost, quality, and delivery.
• Develop and drive strategic sourcing plans aligned with business and project requirements.
• Partner closely with Sales and Engineering teams on project quotations, BOM costing, and pricing strategies.
• Identify, develop, and qualify new suppliers and materials, especially for electrical component and mechanical parts.
• Drive localisation strategies (e.g., cables, wires, connectors, electrical component and mechanical parts) to optimise cost and lead time.
• Oversee supplier performance management, including KPIs, audits, and continuous improvement initiatives.
• Lead contract negotiations, cost reduction programs, and long-term supplier agreements.
• Manage escalation and resolution of supplier issues related to pricing, quality, and delivery performance.
• Oversee the end-to-end procurement cycle, ensuring compliance with company policies and timely execution.
• Work cross-functionally with Finance, Planning, Warehouse, QA, and Engineering to ensure smooth operations.
• Monitor inventory strategy and stock levels to balance availability and cost efficiency.
• Analyse market trends, supply risks, tariffs, and logistics to provide strategic sourcing insights.
• Mentor and develop team members, ensuring capability building and succession planning.

Requirements:

• Diploma or Degree in Electronics, Electrical & Electronic Engineering, Mechanical Engineering, or a related engineering field.
• Minimum 5 years of relevant experience in sourcing, procurement, or supply chain, preferably in electrical component and mechanical parts or manufacturing environment.
• Proven experience in team leadership or supervisory role.
• Strong knowledge of electrical component and mechanical parts sourcing, supplier management, and cost analysis.
• Experience with ERP systems and Microsoft Office.
• Strong negotiation, stakeholder management, and problem-solving skills.
• Ability to work in a fast-paced, cross-functional environment.
• Good understanding of supply chain risks, market trends, and cost drivers.

Overview

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Sourcing and Contract Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. 

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead end to end supplier identification, qualification, tendering, and contracting for all data centre operational services, equipment, and materials — including IT cabling labour and materials, as well as broader IT, mechanical, and electrical systems. 

• Review and manage maintenance, upgrade and project contracts to ensure compliance, alignment with operational goals, and identification of risk or improvement areas. 

• Conduct cost benchmarking and financial analysis across service agreements to optimize spend and support strategic sourcing decisions. 

• Collaborate with cross-functional stakeholders to identify operational efficiencies, streamline processes, and drive continuous improvement initiatives 

• Oversee supplier relationship and performance management, fostering strategic partnerships and ensuring service levels through KPIs and scorecards 

• Provide thought leadership and subject matter expertise related to financial controllership (accuracy, forecasting & compliance) of datacenter financials.  

• Manage the financial and commercial aspects of site contracts including related PO and invoice reviews.  

• Prepare quarterly spend management review materials at datacenter site  

• Assist with tracking of datacenter Maintenance and Repair activities 

• Evaluate cost savings opportunities and implement strategic projects to realize savings 

• Identify and implement efficiency opportunities across technical systems, operational workflows, and resource deployment to enhance performance, reduce costs, and support scalable data center operations. 

• Leverage local subject matter expert's tribal knowledge, spread adoption of best practices 

• Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I 

• Coordinate closely with datacenter field operations to foster alignment and partnerships for business success 

Capabilities important to success include: 

• Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity 

• Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives 

• Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience. 

• Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences 

• Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs 

• Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations. 

• Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over 

Qualifications

Required Qualifications:  

• Qualification in IT, Engineering, Project Management, or a related field; OR trade certification combined with practical industry experience 

• OR 5+ years industry experience and college course work. 

While not required, we also look for the following Preferred Qualifications: 

• 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling). 

• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field. 

• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP. 

• 2+ years experience with critical environment maintenance and repair cost management  

• 2+ years experience with industry program and project management skills 

• Exposure to Data Centre commissioning and construction 

• 2+ years experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.) 

• 2+ years experience with reporting and data analysis systems & platforms (e.g. PowerBI)  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Summary: IT Sourcing Manager

The primary objective of this role is responsible for developing and executing sourcing strategies and strategically managing sourcing activities for IT transformation projects and standard product selection. The IT Sourcing Manager will drive cost-saving initiatives through spend analysis and vendor optimization, ensuring procurement aligns with internal policies, risk frameworks, and regulatory requirements. Success in this role requires strong strategic leadership, commercial expertise, deep familiarity with IT vendor management, and effective stakeholder.

Key Responsibilities

IT Procurement Process Setup:

· Design and implement end-to-end IT procurement processes.

· Align procurement workflows with internal controls and governance needs.

· Continuously improve procedures to increase efficiency and compliance.

IT Transformation Project Sourcing:

· Lead sourcing for major IT transformation and strategic initiatives.

· Engage early with stakeholders to shape sourcing strategies.

· Ensure timely and cost-effective vendor selection aligned with project goals.

Standard IT Product Selection:

· Collaborate with IT teams and define standardised IT products and services catalogue.

· Streamline sourcing to preferred vendors for core IT solutions.

· Promote consistency and reduce total cost of ownership.

Lead Cost Saving Initiatives via Spend Analysis:

· Lead analysis of spend data to identify savings and consolidation opportunities.

· Drive cost optimisation through vendor rationalisation and negotiations.

· Track and report realised savings across IT categories.

Oversee IT Sourcing Execution:

· Oversee RFI, RFQ, RFP, and vendor evaluation processes.

· Lead sourcing of software, infrastructure, and IT services.

· Ensure vendor due diligence meets compliance and risk standards.

Contracts & Commercial Negotiation:

· Lead negotiations on commercials, licensing, SLAs, and renewals.

· Coordinate with Legal and Risk teams for contract reviews.

· Manage contract lifecycle from drafting to termination.

Procurement Governance & Compliance:

· Establish governance routines and internal approval protocols.

· Ensure alignment with audit, risk, and regulatory expectations.

· Maintain accurate documentation for review and reporting.

Vendor Performance Management:

· Monitor vendor performance against KPIs and SLAs.

· Facilitate periodic reviews and manage performance issues.

· Support delivery teams in driving accountability and service improvement.

Experience:

• Minimum 8 ~ 12 years of experience in IT procurement, with a strong track record in the banking or financial services sector.

• Deep understanding of the banking technology vendor ecosystem, including commercial structures, licensing models, renewal cycles, and key supplier capabilities.

• Extensive experience sourcing across multiple IT categories, including software (on-premises and SaaS), infrastructure (cloud and on-prem), and IT services.

• Familiar with Asia-Pacific procurement-related regulations and compliance considerations.

• Proven ability to design and implement procurement strategies, processes, and governance frameworks from the ground up.

• Experience leading large-scale sourcing initiatives, handling CAPEX and OPEX, liasing with large vendors for transformation programmes, product standardisation, and cost optimisation.

• Skilled in spend analysis, vendor negotiations, and implementing supplier performance and risk management frameworks.

Qualifications & Certifications:

• Bachelor’s degree in a relevant field, such as business administration, information technology, law, procurement etc.

• Professional procurement certifications or equivalent are preferred (e.g. CIPS)

• Familiarity with industry standard procurement tools is an advantage

About the Role

As a Distribution Manager, you will be responsible for driving new business opportunities with and through our partner network via Distribution across Southeast and North Asia (SENA).

To succeed, you must work with internal teams and lead our Distribution Partners to build out territory planning, new partner development initiatives, and existing partnerships to deliver growth for CrowdStrike. A successful candidate will possess excellent energy, drive, and a genuine desire to build business across a portfolio of accounts and to be able to create effective relationships quickly and find valuable business within each account immediately that can then be enhanced by leveraging internal resources. Candidates with current strong cybersecurity contacts are encouraged to apply.

What You’ll Do:

• Work closely with internal resources, named distribution partners, and the channel community across the SENA region to build & implement successful partner plan, delivering required pipeline to meet and exceed your individual sales quota.

• Identify new business opportunities while establishing, developing, and maintaining relationships up to executive levels within your assigned portfolio.

• Establish and grow relationships within distribution partners key decision-makers, typically at the C-level.

• Identify new business opportunities and prepare detailed business plans, engagement strategies, and targets for each account within your assigned portfolio.

• Act as CrowdStrike ambassador within specific distribution accounts.

• Articulate and promote the company’s value proposition and services to become a trusted advisor with our channel ecosystem + distribution partners.

• Work in collaboration with internal and virtual teams to drive and close opportunities.

• Partner with distribution partners to lead opportunities and accurately forecast business objectives and outcomes.

• Be accountable for existing and the growth of new prospective Distribution & Channel partners that will allow better market and vertical sales/support coverage.

• Drive product marketing and demand generation activities with partners to accompany CrowdStrike products/solutions on partners’ websites, seminars, and tradeshows.

What You’ll Need:

• 5 + year of work experience IT Channel/ Sales role with 5-7 years of experience working with Technology Vendors in a Channel / Distribution led sales position across SENA.

• Ability to network multiple levels within an account up to C-Level

• Experience in Cybersecurity is preferred.

• Excellent verbal, written, and presentation skills.

• Ability to create and deliver value propositions.

• Ability to identify and influence critical decision-makers.

• Ability to succeed in a quota-driven sales environment.

• Proven sales track record

• Capable of closing solutions and services opportunities

• Strong business acumen and professionalism. Leadership accountability qualities are required.

• Fluent in any additional languages used across the region will be a bonus

About Us:

Bloomberg’s Global Procurement supports the strategic sourcing and operational purchasing of goods and services across the organization. We ensure Bloomberg has access to the resources it needs to operate effectively, while managing vendor-related risks and delivering best-in-class service to our stakeholders.

We operate with a strong sense of urgency, commercial acumen, and a customer-first mindset. Both our internal and external partners rely on us every day. While our team is close-knit, our culture is open and collaborative—we continuously challenge and support one another to deliver innovative, high-quality outcomes.

What’s the Role?

We are looking for a Strategic Sourcing Manager to join our dynamic Global Procurement team in APAC, based in Singapore.

As an individual contributor, you will support sourcing activities across multiple business units, with a focus on Capital Works and Facilities Management. You will partner closely with internal stakeholders and external vendors across the region, building strong relationships, understanding diverse business needs, and delivering effective sourcing strategies.

This role requires a solid foundation in procurement principles, proven ability to manage complex stakeholder relationships, and attention to detail. You will operate in a fast-paced, highly collaborative environment, partnering with a broad range of stakeholders across various functions in APAC and globally to deliver impactful sourcing objectives

We'll Trust You To:

• Be able to provide expertise in procurement and commercial insights to internal customers and other stakeholders
• Build strong and lasting relationships with internal stakeholders and key vendors
• Think strategically, collaborate effectively, and negotiate skillfully
• Negotiate and engage with key stakeholders and vendors to facilitate delivery and compliance with Bloomberg’s Procurement Framework
• Develop, implement and enhance sourcing strategies and manage a robust sourcing pipeline
• Determine specifications and requirements for products and services through collaboration with stakeholders and the departments’ strategic plans and needs
• Be able to make sourcing recommendations based on financial analysis, cost structure of categories, vendor alignment with Bloomberg’s goals and strategies, and vendor position in their industry alongside marketplace offerings
• Understand the internal and external environment for the goods/services required by the business
• Support change management and adhere to purchasing frameworks and vendor risk management policies
• Effectively communicate impact of market changes and potential effects on vendors to stakeholders
• Persuasive and able to align cross-functional teams with different goals and complexities
• Deliver outstanding customer service and support regional sourcing opportunities
• Innovate within the procurement space; look for new ways to structure S2P programs and/or categories

You'll need to have:

• Minimum 10+ years’ experience in Strategic Sourcing / Procurement roles
• Proven category experience in Capital Works and Facilities Management, including A&A works, office renovations, facilities operations, and MEP/infrastructure projects.
• Experience leading regional sourcing initiatives across the Asia Pacific region
• Proven experience operating in a commercial environment, with a demonstrated ability to lead complex commercial and contractual negotiations, conduct competitive market analysis, and manage supplier performance through structured metrics and scorecards
• Strong stakeholder management and communication skills
• Demonstrated project management experience with the ability to drive outcomes
• Highly organized, detail-oriented, and able to work independently
• Comfortable navigating ambiguity while maintaining structure and control
• Strong judgment with the ability to make sound, timely decisions
• Solid contractual knowledge with strong negotiation capabilities
• Understanding of contract law and relevant regulatory frameworks
• Adaptable and quick to learn new tools and systems relevant to the role
• Excellent written and verbal communication skill in English
• Demonstrated continuous growth within an organisation
• Bachelor's degree or degree-equivalent qualifications

We'd love to see:

• Experience in a fast-paced, data-driven environment
• Demonstrated application of negotiation and strategic sourcing/procurement principles
• Successful collaboration with diverse stakeholders to achieve international business goals
• Knowledge of international trade terms
• Applied knowledge of regulatory/compliance contracting
• SAP or other ERP systems knowledge
• Strong MS Office and technical skills
• CPP / CIPS / CPM certification

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore|www.bloomberg.com/singapore

Roles & Responsibilities

Job Highlights:

· Good and friendly working environment

· Friendly & sincere working culture with training provided

· Good career growth prospect

Responsibilities:

· Promoting massage treatments and packages to customers

· Record daily transaction for all services performed

· Responsible for the day-to-day operations of the retail counters

· Enhance guest recognition at all times be addressing guests name and interacting with them on a professional level

· Handle front desk duties such as answering to customer’s queries, appointment, scheduling, Cashiering etc.

· To maintain and update customer database at all time

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Able to train, mentor and coach outlet staff to develop and maximize their performance

· Drive & exceed individual & store targets

Requirement:

• Pleasant and service oriented personality

• Sales driven & highly motivated

• Can do and positive attitude

• 6 days’ workweek

• Able to work on retail hours

• Basic salary + personal sales commission+ outlet sales commission

Ship Repair Manager 
Working hours : 5.5 days (Weekday 830AM - 530PM ; Saturday 830AM-1230PM)
Working location: Pioneer (Transport provided in Jurong)
Salary: $4000 - $5000

Job Description:

• Conduct feasibility studies of prospective projects to evaluate profitability and sustainability of production operations
• Design manufacturing plans for machining, forming, joining and other relevant processes based on project requirements
• Determine additional infrastructure requirements to support manufacturing and production requirements
• Oversee production timelines against production status reports
• Approve production strategies proposed by team members after evaluating budgets and resources
• Verify feasibility of design specifications for equipment installation locations and set-ups
• Review vibration analysis, thermal analysis and other performance test results to confirm installation techniques
• Strategise appropriate launching methods for ships
• Verify acceptability of ballast tank conditions prior to launch
• Produce keel laying plan for launch
• Take stock of individual machinery, equipment and system status on board ships and/or rigs prior to launch
• Prepare emergency response procedures for launch failures
• Verify commissioning requirements proposed by team members
• Review commissioning test results
• Manage a team of production engineers
• Evaluate results from market research and propose implementation of best practices in manufacturing
• Design equipment coding standards for organisation in liaison with quality department
• Approve deployment of new technologies for relevant manufacturing processes after evaluating budgets and skills on hand
• Manage department's compliance to risk management framework policies and processes
• Analyse viability of workplace improvements and change management initiatives

Requirement:

Experience in ship repair / marine industry with team management experience.

Relevant Diploma / Degree in Engineering or Marine-related field preferred.

Familiar with safety and compliance procedures in shipyard operations.

WhatsApp me your resume for quicker processing! ☺️
WhatsApp: https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

[Job ID: 1595912]

Responsibilities:

• Develop and manage logistics solutions for clients
• Oversee freight forwarding operations including sea and air shipments
• Manage and mentor a team of operations and sales staff
• Negotiate with clients and manage contracts
• Monitor costs, improve operational efficiency, and achieve KPIs

Requirements:

• Minimum 5 years of managerial experience in freight forwarding operations
• Strong knowledge of sea and air cargo transportation and customs procedures
• Experience with MS Office and logistics management systems
• Knowledge of Forwarding operations
• Experience managing multi-country logistics operations is as advantage

To Apply, please kindly email your updated resume to cv_estheryip@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Yip Yan Wen, Esther

EA Personnel Reg. no.: R25152371

EA License no.: 07C5771

• Working Location: Changi
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $2500-$3500

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description & Requirements

Contracts

Delivery Orders

Warehousing

Microsoft Office

Tracking

Monitoring

Invoicing

Quotations

Service Agreements

Contracts

Delivery Orders

Warehousing

Microsoft Office

Tracking

Monitoring

Invoicing

Quotations

Service Agreements

Contracts

Delivery Orders

Warehousing

Microsoft Office

Tracking

Monitoring

Invoicing

Quotations

Service Agreements

Duties/Responsibilities:

- Prepares documents and forms to move goods efficiently through import and export steps and procedures.

- Reviews paperwork and documents to ensure shipping, handling, storage charges, and customs fees are billed correctly.

- Maintains a database that tracks merchandise.

- Processes claims on merchandise shortages and overages.

- Performs other duties as assigned.

Job Requirements

-Minimum GCE "O" Level

- Able to multi-task, prioritize and time management

- Detail- oriented, positive attitude and willing to learn

- Prefer 1 years experience in Customer Service Officer (Logistics)

Company Overview

The client seeks a Supply Chain Applications Manager cum Operations Assistant Manager to lead digital transformation and operational excellence by managing supply chain systems and supporting daily operations for scalable business performance.

Job Summary

We are seeking a highly capable Supply Chain Applications Manager cum Operations Assistant Manager to oversee both the digital backbone of our supply chain and the day‑to‑day operational performance of our business.

Responsibilities

• Manage and maintain all supply chain systems including ERP, WMS, TMS, procurement, and vendor platforms to ensure seamless operation
• Lead system implementations, upgrades, integrations, and digitalisation projects to enhance supply chain efficiency
• Translate operational workflows into scalable digital processes to support business growth
• Maintain data integrity, enforce master data governance, and ensure system compliance across platforms
• Develop dashboards and reporting tools to improve supply chain visibility and support data-driven decision-making
• Troubleshoot system issues and coordinate resolutions with IT, vendors, and operations teams to minimize downtime
• Drive automation initiatives to reduce manual tasks and increase productivity within supply chain operations
• Support daily operations in procurement, warehousing, logistics, and fulfilment to ensure smooth supply chain execution
• Monitor operational KPIs and implement corrective actions to maintain high performance standards
• Coordinate with internal teams and external partners to resolve operational challenges promptly
• Assist in planning, scheduling, and resource allocation to optimize operational workflows
• Implement standard operating procedures (SOPs), process improvements, and quality standards to enhance operational efficiency

Required competencies and certifications

• Degree in Supply Chain, IT, Engineering, Business, or related fields
• 4–7 years of experience in supply chain systems, operations, or hybrid roles
• Hands-on experience with ERP/WMS/TMS platforms such as SAP, Oracle, Dynamics, or similar
• Strong understanding of procurement, inventory, warehousing, and logistics workflows
• Experience in system implementation, process mapping, and automation
• Analytical mindset with strong problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to work effectively at both systems and on-the-ground operational levels

Preferred competencies and qualifications

• Experience with API integrations or middleware
• Knowledge of data analytics tools such as Power BI, Tableau, or SQL
• Experience in fast-moving, multi-location operations
• Ability to manage dual-role responsibilities with resilience and dedication

Job Description

The Export Sales Manager is responsible for generating sales for the business using a variety of sales techniques for the export markets. Export Sales Manager would promote all our products that the company could offer and would follow up any leads to sourcing new clients or direct dealers

Responsibilities:

• Achieve the export sales target allocated for the given year.

• Develop relationships with overseas clients and dealers.

• Cold call and gather market and customer information.

• Conduct market research, maintain up-to-date knowledge of market conditions and develop and pursue business leads and opportunities based on a systematic methodology to achieve set project sales and agreed revenue targets.

• Make accurate, rapid cost calculations and providing customers with quotations.

• Serve as the thought leader for sales in the allocated accounts regarding product requirements, selling trends, competitive landscape, marketing programs and communications.

• Processes and maintain all relevant information about Customers, Prospects, Campaigns, and Leads.

Requirements:

Educational Qualification:

• BA/BS degree in Business Administration or equivalent

Years of Experience:

• 5 years’ export sales experience in kitchen/home appliances industry.

Job Specific Skills:

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

• Experience in delivering client-focused solutions based on customer needs

• Proven experience in export business for regional markets.

• Excellent listening, negotiation and presentation skills,

• Excellent verbal and written communications skills,

• Excellent in Microsoft Office,

• Excellent Presentation, Negotiation skills

Working hours:

Mon to Fri, 9am to 6pm

Job Info:

• 5.5 Days
• Training Provided

Job Scopes:

• Prepare and propose air freight quotations and solutions tailored to customer requirements
• Coordinate with airlines on freight rates, space availability, and booking arrangements
• Communicate with customers regarding export shipment instructions and booking updates
• Liaise with external vendors such as DG specialists, fumigation providers, and marine insurance companies
• Prepare job sheets and hand over shipment details to the Operations team for execution
• Monitor shipment status and ensure successful uplift and delivery schedules
• Perform job costing and ensure accuracy of shipment-related charges
• Troubleshoot and resolve shipment issues or operational challenges when they arise