Total 804 quality manager job vacancies in Quality Assurance / Control category in The Philippines

Job Description

• Support the Quality team in checking work quality (QA/QC)
• Carry out regular checks and audits on completed work
• Prepare and submit audit reports on time
• Follow up on issues and make sure they are fixed
• Highlight major problems for quick action
• Assist in external audits when needed
• Report to the QA Manager on quality matters

Job Requirements

• Diploma in Facilities Management, Engineering, WSH, or related field
• Some knowledge of ISO, quality systems, or safety (WSH) is a plus
• At least 1 year of relevant experience in facilities, engineering, safety, or quality

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

**We regret to inform that only shortlisted candidates would be notified.

Eu Zu Ying (Joan)

Reg No: R26160942

MCI Career Services Pte Ltd

EA Licence:06C2859

Align with Acceleration — it's time to join a team that puts you first. We're hiring! Learn more today.

This is a fantastic opportunity to join a leading independent electronic components distributor to the world's leading contract manufacturers and OEMs. Built around the shared core values of Being amazing today, Demonstrating mutual respect and trust, Acting courageously and Owning our own outcomes, Velocity Electronics has experienced rapid growth and is looking to add to our talented global team. Our opportunity is massive! We offer career growth and development, and we want to talk to you!

WHAT WILL YOU BE DOING?

The Quality Inspector uses state-of-the-art tools and techniques to ensure that product conforms to applicable manufacturer’s specifications and our customers’ requirements. This position focuses on objective and instrumented tests that generate data for evaluation.

Core Responsibilities and Functions:

• Perform quality inspection on electronic components and related products
• Use advanced equipment and inspection methodology to confirm whether product meets customer requirements
• Record inspection results and evidence in Velocity’s ERP
• Take and prepare photo documentation
• Coordinate with the Quality Managers to ensure that all requested tests are performed
• Communicate and explain inspection findings to the Quality Managers and, occasionally, the Sales, Purchasing and Logistics.

Required skills & experience:

• Understanding of basic math, including percentages and tolerances
• Familiar with complex ERP systems

Preferred skills & experience:

• ITE or diploma in electronics engineering or equivalent
• Experience handling electronic components and/or inspection/quality assurance
• Familiar with complex ERP systems
• Proficient in Microsoft Office suite
• Basic photography and photo editing

Required Traits

• Strong written and verbal communication skills
• Able to work with limited oversight
• Detail-oriented and thorough
• Organized
• Problem solver
• Quick learner
• Adaptable
• Dedicated
• Able to work in a fast-paced environment

Company traits

• Is amazing
• Demonstrates mutual respect and trust
• Acts courageously
• Owns own outcomes

Work Environment

This position works in Velocity’s Inspection and Distribution Center, a hybrid laboratory/warehouse environment. Most work is performed in an Electrostatic Protected Area (EPA).

• Personnel must wear protective smocks and grounding footwear inside the EPA
• Traffic through the IDC includes electric lift trucks
• Some inspections include: X-ray equipmentHot surfacesSolvents
• Some products contain small amounts of toxic materials (e.g. lead-based solder)

Physical Requirements

• Close vision
• Color discrimination
• Manual dexterity: manipulation of very small items
• Occasionally lift up to 50 pounds

Company’s Profile

Julian Grey’s client is a well-established chemical engineering MNC focused on offering sustainable and differentiated products in the chemical industry.

Responsibilities

• Manage quality activities across in coming materials to finished goods, ensuring compliance with customer and regulatory standards
• Analyse quality data using statistical tools(e.g., SPC) to identify trends and drive continuous improvement initiatives
• Maintain and control quality documentation inline with ISO standards and internal quality management systems
• Work closely with cross-functional teams to resolve quality issues and support root cause investigations with corrective actions
• Support customer requirements by preparing quality-related reports, certificates, and documentation (e.g., COA)
• Handle customer feedback and complaints, ensuring proper investigation, documentation, and timely closure
• Participate in internal and external audits, ensuring audit readiness and compliance with ISO9001, ISO14001, and ISO45001standards
• Support supplier quality evaluation, incoming inspections, and sample analysis activities
• Drive risk assessments (e.g., FMEA), training, and continuous improvement initiatives across operations

Requirements

• Diploma in Chemical Engineering, Chemistry, or relevant Science discipline
• Minimum 2-5 years of relevant experience in a manufacturing or chemical environment
• Familiarity with quality management systems and ISO standards (ISO9001, ISO14001, ISO45001)
• Knowledge of statistical analysis tools and quality methodologies (e.g., SPC, root cause analysis)
• Proficient in Microsoft Office applications
• Comfortable working in a cleanroom or production environment

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Interested Applicants
Please WA Victoria @ 8887 7742
Shortlisted candidates will be notified

Victoria Siew
Reg No. R25158665
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568 

The Quality Team Lead drives daily quality operations by supervising process controls, product verification, and 
hold and release governance. The role ensures FSMS compliance, timely escalation of issues, and continuous 
improvement across the plant. By developing Quality Technicians and embedding Food Safety & Quality Culture, 
the Team Lead ensures only safe; compliant products are released to the market.

Key Responsibilities:

Ensure FSMS compliance and audit readiness (FSSC, GMP, HACCP, Halal (JAKIM/JAINJ & BPJPH), 
Kosher, SNI, USFDA) through validation, documentation accuracy, CAPA effectiveness, and zero NC 
performance.
• Safeguard product quality and food safety by verifying compliance to specifications, leading complaint 
investigations, supporting COA/testing needs, and providing timely QA support to production.
• Monitors and verifies GMP & sanitation execution on the shopfloor and escalates gaps for correction.
• Maintain SHE and Financial discipline within the Quality function

Safety
• Champion a Safety, Health, and Environment (SHE) culture by consistently following safety procedures, 
wearing appropriate Personal Protective Equipment (PPE), and maintaining calm, orderly work 
practices.
• Adherence to the 6 Life-Saving Rules.
• Conduct Behavior Observation Safety (BOS) at required frequency.
• Never compromise safety: “We work safely, or we do not work.”
• Ensure a safe and healthy work environment by understanding work-related hazards and adhering to all 
safety instructions.
• Participate actively in Risk Assessment processes as required to identify and mitigate potential hazards.
• Collaborate with the team to keep the workplace safe, clean, and well-organized, and support colleagues 
in working safely.
• Escalate and implement solutions to address risks related to ergonomics and working conditions.
• Report immediately any unsafe situation, substandard condition, near miss, incident, or defect.
• Stop work immediately if safety is at risk or if unsure how to proceed safely and involve the Quality 
Manager for guidance.
• Actively participate in Safety discussions during Operations Performance (OPS) meetings.
• Comply with environmental rules regarding the use and disposal of chemicals (e.g., oils, fats) used for 
maintenance.

Quality:
1. Leadership of Daily Quality Operations
• Supervise in process controls, product verification, and hold- and- -release governance.
• Organize team structure, allocate jobs, and maintain effective work schedules.
• Represent Quality in daily Production OPS meetings and cross functional- discussions.
• Execute annual quality activities in compliance with the Management System. Manage the Prod-Quality 
and Warehouse Meeting on periodic basis & Follow Up with Action Plan
• Quality Representative in the overall project execution from the start (design stage to the 
commercialization stage) and provide results sharing to the CQV.
• Engages actively with the Quality Manager through routine communication, proactive identification of 
improvement opportunities, and immediate escalation of any quality, food safety, or compliance risks.
• Support Quality Manager to manage respective Q-Team (White & Blue Collar) with effective job 
allocation & work schedule align with Quality work plans.

2. Product Release & Compliance Governance
• Authorize product release and act as the primary Quality Representative for compliance with JDE 
specifications and customer requirements.
• Manage and perform the QI, Block / Unblock, Rework and Downgrade for finished products through 
SAP.

3. FSMS Execution (HACCP, GMP, FSSC 22000)
• Maintain compliance with global standards (FSSC, GMP, HACCP, Halal (JAKIM/JAINJ & BPJPH).
• Contribute to mock recall and traceability exercises as part of the quality team to validate effectiveness.
• Quality Representative in audit preparation, participate in internal/external audits, and ensure timely CAPA 
closure.
• Verify and validate CCPs and OPRPs within the plant.
• Conduct CCP, OPRP, and Hold & Release training for production teams.
• Oversee HEM program execution, including routine/ad hoc swabs and air monitoring.
• Provides shopfloor QA oversight to ensure compliance with GMP, sanitation, and pest control 
requirements, identifies and escalates operational risks and deviations, enforces proper GMP behaviours, 
and supports corrective actions and continuousimprovement with Operations and the GMP System Owner

4. Issue Management & Problem Solving
• Lead /participate in continuous improvement initiatives/corrective and preventive actions (CAPA) 
against Quality KPI's (consumer, trade and/or customer complaints, Right First Time (RFT) and 
specification critical to quality product and process parameters). 
• Issue and track corrective actions (CC) and nonconformance reports (NC) until closure.
• Implement and monitor CAPA initiatives against key quality KPIs (e.g., RFT, consumer complaints, 
trade feedback).
• Provide solutions on allergen, GMP, Halal, and food safety issues.
• Conduct periodic quality meetings with respective teams to discuss and resolve issues towards quality 
requirements.

5. Complaint Management
• Manage customer complaints, escalate issues, and drive timely resolution with corrective actions.
• Monitor complaint trends and drive reduction strategies.
• Ensure timely preliminary as well as investigations feedback as appropriate to the complainant.
• Conduct Risk Assessment (RA) as appropriate to support the operation needs on FSQ point.

6. New Project & Trial Management (NPI, A4E, I4G, Line Trials)
• Represent Quality in new product introductions and line trials.
• Review and approve specifications, ensuring timely distribution to production.
• Conduct annual reviews of material and product documentation.

7. Data Management & Reporting
• Deliver daily, weekly, and monthly Quality KPI updates.
• Report QI, RFT, NC costing, and MOS metrics to global systems.
• Conduct periodic Loss Analysis on Product and Process Quality System and propose for actions to 
address the issues for improvements.
• Lead the automation/digitalization program of Quality Plan which aligned with the Global Quality 
Systems (Key Super User: SAP, SafeFood360, Hamilton Grant etc.).
• Review the plan schedule for HEM, monthly, yearly, and ad-hoc analysis as required in person by twice 
per year and review the results monthly. 
• Oversee laboratory instruments, equipment is calibrated, and chemical management is maintained. 

8. Hygiene, Environmental Monitoring & Pest Control Verification
• Ensure HEM swab execution, air monitoring, and sanitation program validation.
• Monitor GMP and pest control issues, execute and follow up GMP audit / pest finding with the operation 
team. 
• Verification & monitor sanitation program execution. Tackle sanitation related issues and review WI related 
to sanitation in plant with relevant department.

9. Stakeholder Collaboration & Communication
• Represent Quality in cross functional- meetings with Operations and Warehouse.
• Resolve interdepartmental issues and ensure win-win- solutions.

10. Proactive Quality Leadership & FSQ Prevention
• Drive continuous improvement initiatives, automation/digitalisation programs, and workflow enhancements.
• Lead dissemination of food safety and quality knowledge across the plant.
• Promote FSQ campaigns, workshops, and awareness sessions.
• Ensure preventive measures are embedded to sustain FSQ culture.

11. Documentation & Specification Management
• Develop, update, and maintain SOPs, product specifications, and material documentation.
• Review and approve any new specification updated by the R&D team to ensure formulation card 
distribute to production timely.
• Perform annual updates for material documentation. 
• Perform Semi-Finished Products, Recipe and Finished Products Specification Review against 
specification and best practices for newly registered products.
• Ensure new incoming materials meet approved specifications and artwork requirements.
• Authorize issuance of Quality document including COA 

12. Proactive Risk Management & FSQ Prevention
• Conduct proactive risk assessments (RA) for processes and materials, when necessary, as per HACCP 
principle.
• Identify potential risks in GMP, sanitation, allergen control, and pest management highlight and implement 
actions to address the issues.
• Implement preventive measures to strengthen food safety and quality culture.
• Execute quality systems according to Quality Pillar requirements, aligned with global standards.
• Undertake continuous training and self-development, identifying opportunities for improvement in quality 
systems.
• Responsible for competency development and routine work quality of Quality Technicians.
• Assess FSQ culture maturity at defined frequencies and report results to management.
• Promote FSQ activities such as campaigns, workshops, and awareness sessions to strengthen plant culture.
• Participate in FSQ culture assessments to gauge maturity levels.

13. Quality Culture & Operational Engagement
• Attend MOS Pillar meetings; contribute to robustness implementation and checks and RCA effectiveness. 
• Execute Quality system including but not limited to Pro-Start, RFT, CTQ, QA Matrix and QX Matrix 
according to Quality Pillar requirement, aligned with Global requirement.
• Drive quality improvements 
• Provide monthly QI, RFT and NC Costing Calculation & Reporting to Global
• Execute Process Control CTQ
• Support Manufacturing Operating System (MOS) activities to deliver Food Safety/Quality Culture 
engagement and ongoing improvements Verify implementation of actions including lessons learned from 
other manufacturing plants. Drive horizontal expansion of improvement ideas in the plant across lines and 
embed in OPLs or standards.
• Deliver induction/refresher training for new joiners, contractors, and shop floor associates.
• Share food safety topics and awareness programs to build competency.

14. Financial & Operational Responsibilities
• Monitor AOP, OPEX, and CAPEX within the Quality team, enforcing the principle of “No PO, No Work” 
for all expenditures.
• Ensure strict financial discipline to prevent overspending and maintain compliance with organizational 
requirements.
• Assume responsibilities as assigned by management and contribute to organizational ad hoc tasks 
when required.
• Submit overtime (OT) requests in a timely manner with proper justification for Manager approval.
• Coordinate on schedule and overtime (OT) for Quality team member and approve on-time. 

15. Continuous Learning & Team Competence
• Coach and mentor Quality Technicians to achieve KPIs and career growth.
• Identify and drive opportunities for improvement in quality systems and training programs.
• Facilitate competence development of Quality Technicians and team members through coaching and 
knowledge transfer.
• Engage and collaborate effectively with internal and external stakeholders on quality and compliance matters.

16. Quality Oversight & Authority
• Communicate effectively with internal and external stakeholders on quality and compliance matters.
• Contribute to organizational ad hoc tasks related to quality improvement and compliance.
• Exercise authority to stop the production line when food safety or quality issues arise.

This role is responsible to drive compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Responsibilities:

1. Quality Policies & Procedures:

Determine, implement & promote policies and procedures for Company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others

2. Quality Assessment & Standards:

Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry

3. Compliance & Quality Program Management:

Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management:

Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System:

Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs:

Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits

7. Certification Audits:

Lead and support various certification audits with relevant regulatory agencies and certification providers for the depot.

8. Operations & Customer Audit Programs:

Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison:

Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback:

Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs:

Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems

Requirements :

• Hold local pharmacist license

• Have 3-5 years of relevant experience in pharmaceutical or healthcare industry in a quality related role

• Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

• Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) for Medical Devices and other local certifications in a warehouse and transportation business.

• IATA CEIV will be desired but not necessary.

• Familiar with drugs control and secondary labelling system

• Experience in conducting external and internal audits

• Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Working hours:

Mon to Fri 9am-6pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

· Certificate in Quality Engineering is preferred.

· 4-6 years of quality management experience. Junior with 1-2 experience in related field can also apply

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

Job Information

· Salary Package: Basic (starting from 2k) + Performance Bonus

· Other Benefits: Medical & Dental coverage

· Working Days: Monday – Friday + Half-day Saturday

· Working Hours: 8.30am – 5.30pm (Weekdays), 8.30pm – 12.30pm (Saturday)

· Working Location: Ubi/Eunos

· Job Contract: Full-time Permanent role

Responsibilities

• Perform daily, weekly & monthly inspection reports.
• Analyse and trouble-shooting production quality issues.
• Material receiving inspection
• Disposition of non-conforming products (incoming & outgoing).
• Handle customers’ complaint (CAR) with effective corrective actions.
• Provide training to QC inspectors.
• Liaise with client inspector on inspection point(s).
• Conduct regular line audit and drive for quality improvement.
• Conduct internal ISO audit and manage external customer audit.
• Conduct PMI, Pressure & PT tests
• To keep and update all the Welding Procedure Specifications (WPS) and
  Procedure Qualification Records (PQR)
• To keep and update all non-conformance reports (NCR), follow-up sheet, calibration status report of measuring and test equipment.
• Carry out any other duties as and when assigned by the immediate supervisor or higher management.

Requirements

• 2 years relevant working experience in related industries
• ASNT Level II
• Attention to Detail
• Strong written and verbal communication skills
• Effective time management
• Independent & keen learner
• Flexible and adaptable
• Able to manage high levels of stress
• Proficient in Microsoft applications: Outlook, Excel, Word, Power Point, etc.

Lift Quality Checker Technician

• Work Location: Various locations within Mainland Singapore
• Working Hours: Mon – Fri 8am – 5.15pm
• Monthly Salary: up to $3010 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a leading global organization recognized for delivering high‑quality solutions across diverse industries. With a strong commitment to innovation, reliability, and customer satisfaction, the company continues to set benchmarks in excellence while fostering a culture of continuous improvement and growth.

Responsibility

• Perform preventive and corrective maintenance on equipment to ensure reliability and minimize operational downtime.
• Respond to equipment breakdowns, support troubleshooting activities, and assist teams to maintain operational readiness, including standby duties when required.
• Ensure compliance with workplace safety procedures, environmental policies, and regulatory requirements, including participation in inspections or audits.
• Maintain proper handling, usage, and safekeeping of tools and equipment in accordance with company guidelines.
• Collaborate effectively with supervisors and internal teams to ensure smooth maintenance operations and timely issue resolution.
• Accurately document maintenance activities, reports, and findings, and support investigations into equipment issues to improve quality and performance.

Requirements

• Diploma or equivalent in Vertical Transportation or Mechanical Engineering
• Minimum 1 years relevant working experience in lift/building maintenance is an added advantage
• Proficient in Microsoft Word, PowerPoint, and Excel
• Access to own a motorbike for work-related travel
• Candidate who can start immediately or within short notice will be preferred

Email resume to harrychen@recruitlync.com or WhatsApp +65 88583584 (Texting only No calling, thanks!) Good Luck!

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

. Have knowledge of chemical production process in manufacturing environment

· Certificate in Quality Engineering is preferred. 6 Sigma certified will be at advantage

· 2-6 years of quality management experience.

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors and counter part in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

• Manage the full spectrum of Quality Assurance and Quality Control activities, including equipment buy‑off (IBO and CBO) requirements and timely closure of internal and external CARS.
• Continuously review and update QA systems, workflows, and documentation; spearhead improvement initiatives to drive performance beyond compliance with standards.
• Drive supplier quality performance through audits, qualification, and re‑certification of vendors, supporting the company’s supply chain development efforts.
• Compile weekly and monthly QA reports, ensuring clear communication of quality performance and improvement actions across teams.

Requirements:

• Diploma in Mechanical, Production, or Mechatronics Engineering.
• At least 3 years of QA experience in a manufacturing environment.
• Proficient in metrology tools and techniques (e.g., Vernier Caliper, Micrometer, Height & Depth Gauge, Profile Projector, Gauge Block, Smart Scope) and problem‑solving methods such as 8D discipline, FMEA, and QC data analysis tools.
• Strong communication skills, detail‑oriented, proactive, and able to drive quality improvement programs independently while working effectively in a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Company Overview

We are an established food and beverage company specialising in authentic North Indian cuisine, with multiple outlets. We deliver high-quality food and consistent dining experiences, fostering a supportive environment for career growth and operational excellence.

Job Summary

We seek a responsible Quality Supervisor to oversee daily operations, ensuring food quality, hygiene, and timely order preparation and dispatch across multiple outlets, driving customer satisfaction and operational efficiency.

Responsibilities

• Coordinate and supervise food production to ensure accurate preparation and timely dispatch of all orders
• Oversee order dispatch processes to maintain delivery timeliness, accuracy, and high customer satisfaction
• Monitor and enforce food quality standards throughout preparation and service stages
• Collaborate with production staff to ensure timely ordering and availability of raw materials for daily operations
• Conduct regular quality inspections on ingredients, preparation methods, and final products
• Enforce strict adherence to hygiene and food safety standards through regular staff checks
• Maintain cleanliness and compliance with food safety regulations in kitchen and service areas
• Coordinate with kitchen teams to optimise order timing, prioritisation, and workflow efficiency
• Train and guide staff on quality standards, hygiene practices, and operational procedures
• Manage customer feedback related to food quality and service, implementing corrective actions promptly
• Monitor inventory levels and support stock control to prevent quality issues from shortages or delays

Required competencies and certifications

• Minimum 2–3 years of supervisory experience in the food and beverage industry
• Proven knowledge of food quality control, hygiene, and food safety standards
• Demonstrated ability to manage production workflow and ensure timely order dispatch
• Strong attention to detail to maintain consistency and quality
• Effective leadership and team management skills
• Ability to work efficiently in a fast-paced environment while handling multiple priorities
• Proficient communication and problem-solving skills

Preferred competencies and qualifications

• Experience managing multi-outlet or central kitchen operations
• Familiarity with food safety regulations and audit processes
• Experience working with North Indian or similar cuisine

Other Information

What We Offer

• Stable employment with a growing F&B company
• Opportunities for career growth and advancement
• Supportive and team-oriented work environment

This leadership role is responsible for shaping and driving quality excellence across the entire new product development lifecycle—from early concept through industrialisation and customer deployment. The position partners closely with engineering, operations, and commercial teams to ensure new products are delivered with high reliability, scalability, and customer satisfaction across global manufacturing footprints.

Responsibilities

• Define and evolve quality frameworks and governance models for new product development and introduction
• Establish and deploy quality plans, control strategies, and risk management practices aligned with design intent and manufacturing readiness.
• Lead quality activities throughout prototype builds, pilot runs, ramp-up, and customer launches, including internal and external sites
• Drive structured risk identification, mitigation planning, and lessons‑learned integration within NPD programs
• Build and sustain quality systems that transition seamlessly from development into mass production
• Own reliability, validation, and qualification strategies to ensure products meet performance and lifetime expectations
• Partner with cross‑functional leaders to align on quality standards, customer requirements, and delivery commitments
• Provide senior management with regular insights into quality performance, risks, and improvement actions
• Champion data-driven decision making by leveraging digital tools, analytics platforms, and integrated systems
• Develop, coach, and lead a geographically distributed quality organisation supporting multiple product lines
• Continuously improve workflows, resource planning, and operational efficiency within the NPD quality function
• Act as a key interface for strategic customers, manufacturing sites, and critical stakeholders on quality-related topics

Requirements

• Bachelor’s degree or higher in Engineering, Materials Science, Physics, or a related technical discipline
• Extensive experience in complex manufacturing environments, with strong exposure to new product introduction
• Solid understanding of quality management systems and industry standards (e.g. ISO, IATF or equivalent)
• Demonstrated leadership of multi-site or cross-regional teams within high-precision or advanced technology industries
• Strong background in risk assessment, root cause analysis, and structured problem-solving methodologies
• Track record of influencing senior stakeholders and driving alignment across functions
• Comfortable operating in fast-moving environments with shifting priorities
• Proficient in using digital tools and data platforms to support quality analytics and process optimisation
• Willingness to travel regularly to manufacturing and customer locations

What you need to do now

If you're keen on pursuing this exciting opportunity, please send a copy of your CV to shania.herman@hays.com.sg for confidential discussion.
EA Reg Number: R23117025
EA Licence Number: 07C3924
Company Registration No. 200609504D

**Final designation will depend on candidate’s profile, experience, and selection outcome**

Role Purpose:

The Associate Director / Senior Manager - Quality is responsible for leading the quality control portfolio while driving studio-wide process excellence, operational efficiency, and strategic transformation initiatives.

This role also combines project management, process transformation, and operational governance to ensure high-quality delivery across multiple projects in specialized teams (TSD) & Mobile. The position partners closely with QC Leadership, Production teams, and WWQC stakeholders to standardize processes, optimize workforce utilization, improve delivery effectiveness, and embed a culture of continuous improvement and data-driven decision-making.

Key Responsibilities:

1. QC Program & Portfolio Management

• Manage a portfolio of QC projects across Specialized teams (TSD) & Mobile.
• Oversee planning, execution, and delivery of QC programs ensuring quality, schedule, and scope objectives are met.
• Supervise and guide QC Project Managers, Project Leads, and testing teams.
• Conduct periodic project reviews with QC leadership to evaluate project performance and risk.
• Monitor project KPIs and performance indicators to ensure quality and delivery effectiveness.
• Validate key project deliverables including test strategies, test plans, and automation roadmaps.

2. Strategic Leadership & Transformation

• Drive large-scale transformation initiatives aligned with studio and global QC strategies.
• Partner with QC leadership to define and execute studio-level strategic roadmaps.
• Identify opportunities to improve testing frameworks, tools, processes, and delivery models.
• Adapt QC strategies to evolving game development trends such as GAAS and live operations.
• Interface with WWQC leadership, production teams, and studio management to ensure strategic alignment.

3. Process Excellence & Continuous Improvement

• Lead process re-engineering and simplification initiatives across QC and delivery functions.
• Standardize QC and delivery workflows through defined process journeys and SOPs.
• Identify and prioritize high-impact improvement opportunities across operations.
• Apply Lean Six Sigma methodologies to improve efficiency, quality, and productivity.
• Act as a subject matter expert and mentor on process improvement frameworks.

4. Operational Effectiveness & Workforce Optimization

• Optimize resource planning and workforce allocation across QC projects.
• Anticipate future talent needs based on evolving project and business requirements.
• Partner with HR and Talent Acquisition to address skill gaps and staffing requirements.
• Promote organizational efficiency through pyramid optimization and talent development strategies.
• Support the drive of learning and development initiatives including upskilling and cross-skilling programs.

5. Governance, Metrics & Data-driven Decision Making

• Establish and maintain studio-wide governance frameworks for QC projects.
• Define and track KPIs to measure quality, operational efficiency, and delivery performance.
• Drive adoption of data analytics, dashboards, and reporting mechanisms.
• Provide actionable insights to leadership for strategic and operational decision making.

6. Stakeholder Management & Communication

• Develop communication frameworks to ensure alignment on QC strategy and project execution.
• Collaborate closely with Production, WWQC teams, and studio leadership.
• Provide regular updates and reports to executive leadership on project status and strategic initiatives.
• Facilitate cross-studio collaboration on global QC initiatives and improvement programs.

7. Change Management & Culture Building

• Lead change initiatives to implement new processes, tools, and operational models.
• Promote a culture of innovation, continuous improvement, and quality excellence.
• Organize initiatives such as ideathons and improvement programs to encourage innovation.
• Drive adoption of data-driven problem solving across teams.

8. Automation & Innovation

• Support integration of automation frameworks into QC workflows.
• Collaborate with R&D and global QC teams to pilot and implement new testing technologies and methodologies.
• Continuously explore innovative approaches to improve testing effectiveness and efficiency.

9. People Leadership:

• Lead and mentor managers, leads, and testing teams.
• Provide coaching, career development, and performance management support.
• Identify and develop high-potential talent within the TSD and Mobile projects.
• Foster a collaborative, high-performance team culture.

Key Responsibilities:Develop and implement quality assurance frameworks, policies, and procedures.Monitor and evaluate customer interactions using QA tools and sentiment analysis platforms.Lead a team of QA analysts and supervisors, providing coaching and performance feedback.Collaborate with operations and training teams to address quality gaps and improve agent performance.Analyze quality metrics and trends to identify root causes and recommend corrective actions.Ensure compliance with client requirements, industry standards, and data privacy regulations.Present quality performance reports and insights to senior leadership.Drive initiatives related to customer satisfaction, process improvement, and compliance.Support calibration sessions and client audits.Lead implementation of advanced QA tools including sentiment analysis and AI-driven monitoring

JobResponsibilities:

• Oversight and management of the standards related to quality assurance along with the quality monitoring processes and procedures for the MRO activities.

• Continuous improvement and identification of issues in the workshop/maintenance process.

• Assist in the maintenance / improvement of Safety Management System (SMS) requirements and implementation.

• Facilitate hazard identification and risk management on company processes.

• Monitor and follow up on the implementation of actions taken to mitigate risks identified.

• Provide reports on the safety performance in the company.

• Provide and recommend safety trainings to be implemented.

• Assist in airworthiness authorities and 3rd party audit.

• Perform Supplier Evaluation and Assessment.

• Manage Internal and external Non-Conformance process.

• Manage training, staff approval process and identification of training needs.

• Lead in process and procedures continuous improvements and business excellence initiatives

• Maintain audit records and manage/track/follow-up on associated Corrective Action.

• Responsible for development and review of root cause and corrective action (RCCA) for non-conformances.

• Review and generate a general procedure related to MRO activities

• Monitor on equipment calibration and review on equipment calibration report.

• Reports directly to the Quality Assurance Manager and assist him on all QA/QC activities

Requirements:

• Degree/Diploma in Mechanical, Manufacturing, or Production Engineering.

• 3 years of experience in Aerospace Quality and Auditing, witha minimum of 3 years as a QMS Auditor or Lead Auditor.

• Familiar with AS9100 and EASA/FAA/CAAS/CAAC Part 145.

• NADCAP Special Process Auditing experience (e.g. Non-DestructiveTesting, Chemical Processing, Welding) is advantageous.​

• CAAS Air Legislation Paper

• Knowledge of basic engineering and aircraft component repair

• Effective communication and interpersonal skills, strong analytical and technical problem-solving abilities, and an assertive yet tactful approach.​

• Able to multi-task effectively and manage multiple priorities at one time

• Able to work effectively with minimum supervision.

• Strong interpersonal and leadership skills.

• Strong organizational and project management skill