Total 629 quality assurance job vacancies in Quality Assurance / Control category in The Philippines

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

. Have knowledge of chemical production process in manufacturing environment

· Certificate in Quality Engineering is preferred. 6 Sigma certified will be at advantage

· 2-6 years of quality management experience.

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors and counter part in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

Company Overview

We are an established food and beverage company specialising in authentic North Indian cuisine, with multiple outlets. We deliver high-quality food and consistent dining experiences, fostering a supportive environment for career growth and operational excellence.

Job Summary

We seek a responsible Quality Supervisor to oversee daily operations, ensuring food quality, hygiene, and timely order preparation and dispatch across multiple outlets, driving customer satisfaction and operational efficiency.

Responsibilities

• Coordinate and supervise food production to ensure accurate preparation and timely dispatch of all orders
• Oversee order dispatch processes to maintain delivery timeliness, accuracy, and high customer satisfaction
• Monitor and enforce food quality standards throughout preparation and service stages
• Collaborate with production staff to ensure timely ordering and availability of raw materials for daily operations
• Conduct regular quality inspections on ingredients, preparation methods, and final products
• Enforce strict adherence to hygiene and food safety standards through regular staff checks
• Maintain cleanliness and compliance with food safety regulations in kitchen and service areas
• Coordinate with kitchen teams to optimise order timing, prioritisation, and workflow efficiency
• Train and guide staff on quality standards, hygiene practices, and operational procedures
• Manage customer feedback related to food quality and service, implementing corrective actions promptly
• Monitor inventory levels and support stock control to prevent quality issues from shortages or delays

Required competencies and certifications

• Minimum 2–3 years of supervisory experience in the food and beverage industry
• Proven knowledge of food quality control, hygiene, and food safety standards
• Demonstrated ability to manage production workflow and ensure timely order dispatch
• Strong attention to detail to maintain consistency and quality
• Effective leadership and team management skills
• Ability to work efficiently in a fast-paced environment while handling multiple priorities
• Proficient communication and problem-solving skills

Preferred competencies and qualifications

• Experience managing multi-outlet or central kitchen operations
• Familiarity with food safety regulations and audit processes
• Experience working with North Indian or similar cuisine

Other Information

What We Offer

• Stable employment with a growing F&B company
• Opportunities for career growth and advancement
• Supportive and team-oriented work environment

This leadership role is responsible for shaping and driving quality excellence across the entire new product development lifecycle—from early concept through industrialisation and customer deployment. The position partners closely with engineering, operations, and commercial teams to ensure new products are delivered with high reliability, scalability, and customer satisfaction across global manufacturing footprints.

Responsibilities

• Define and evolve quality frameworks and governance models for new product development and introduction
• Establish and deploy quality plans, control strategies, and risk management practices aligned with design intent and manufacturing readiness.
• Lead quality activities throughout prototype builds, pilot runs, ramp-up, and customer launches, including internal and external sites
• Drive structured risk identification, mitigation planning, and lessons‑learned integration within NPD programs
• Build and sustain quality systems that transition seamlessly from development into mass production
• Own reliability, validation, and qualification strategies to ensure products meet performance and lifetime expectations
• Partner with cross‑functional leaders to align on quality standards, customer requirements, and delivery commitments
• Provide senior management with regular insights into quality performance, risks, and improvement actions
• Champion data-driven decision making by leveraging digital tools, analytics platforms, and integrated systems
• Develop, coach, and lead a geographically distributed quality organisation supporting multiple product lines
• Continuously improve workflows, resource planning, and operational efficiency within the NPD quality function
• Act as a key interface for strategic customers, manufacturing sites, and critical stakeholders on quality-related topics

Requirements

• Bachelor’s degree or higher in Engineering, Materials Science, Physics, or a related technical discipline
• Extensive experience in complex manufacturing environments, with strong exposure to new product introduction
• Solid understanding of quality management systems and industry standards (e.g. ISO, IATF or equivalent)
• Demonstrated leadership of multi-site or cross-regional teams within high-precision or advanced technology industries
• Strong background in risk assessment, root cause analysis, and structured problem-solving methodologies
• Track record of influencing senior stakeholders and driving alignment across functions
• Comfortable operating in fast-moving environments with shifting priorities
• Proficient in using digital tools and data platforms to support quality analytics and process optimisation
• Willingness to travel regularly to manufacturing and customer locations

What you need to do now

If you're keen on pursuing this exciting opportunity, please send a copy of your CV to shania.herman@hays.com.sg for confidential discussion.
EA Reg Number: R23117025
EA Licence Number: 07C3924
Company Registration No. 200609504D

A Quality Assurance Engineer at HOPE Technik is vital for maintaining the quality and reliability of products in robotics, automation, and special vehicle projects. This role involves hands-on work in testing, analyzing, and improving products to meet the required standards and specifications.

Key Responsibilities:

1. Quality Testing and Validation:
   

   • Formulate a test plan and thoroughly test products and components to ensure they meet predefined quality standards.
     

   • Develop and implement testing protocols and procedures for various stages of product development.
     

   • Utilize both manual and automated testing techniques.
     

1. Issue Identification and Resolution:
   

   • Identify any defects or inconsistencies in products or processes.
     

   • Collaborate with the product development team to understand product requirements and ensure quality considerations are integrated through out.
     

   • Provide actionable insights and recommendations for resolving quality issues.
     

1. Continuous Improvement:
   

   • Participate in continuous improvement initiatives to enhance product quality and production efficiency.
     

   • Analyse data and feedback to identify patterns and areas for improvement.
     

   • Recommend modifications in products or processes based on findings and industry best practices.
     

1. Documentation and Reporting:
   

   • Maintain accurate records of testing procedures, methodologies, and results.
     

   • Prepare detailed reports on quality assurance activities, findings, and project progress.
     

   • Ensure all documentation is compliant with industry standards and company policies.
     

1. Collaboration and Communication:
   

   • Work closely with other engineering teams, including design, production, and software development, to integrate quality assurance into all phases of the product development lifecycle.
     

   • Communicate effectively with team members, management, and external stakeholders regarding quality metrics, objectives, and outcomes.
     

   • Participate in regular team meetings and provide updates on quality assurance activities.
     

Qualifications:

• Bachelor’s degree in Engineering, Quality, or a related technical field.
  

• Proven experience as a Quality Assurance Engineer or similar role, preferably in robotics, automation, or vehicle engineering.
  

• Strong understanding of quality assurance methodologies, tools, and standards.
  

• Experience with statistical analysis and quality testing tools.
  

• Ability to troubleshoot and provide solutions to quality-related issues.
  

• Excellent attention to detail, problem-solving skills, and organizational abilities.
  

• Effective communication and teamwork skills.
  

• Knowledge of industry-specific regulations and standards is a plus.

JobResponsibilities:

• Oversight and management of the standards related to quality assurance along with the quality monitoring processes and procedures for the MRO activities.

• Continuous improvement and identification of issues in the workshop/maintenance process.

• Assist in the maintenance / improvement of Safety Management System (SMS) requirements and implementation.

• Facilitate hazard identification and risk management on company processes.

• Monitor and follow up on the implementation of actions taken to mitigate risks identified.

• Provide reports on the safety performance in the company.

• Provide and recommend safety trainings to be implemented.

• Assist in airworthiness authorities and 3rd party audit.

• Perform Supplier Evaluation and Assessment.

• Manage Internal and external Non-Conformance process.

• Manage training, staff approval process and identification of training needs.

• Lead in process and procedures continuous improvements and business excellence initiatives

• Maintain audit records and manage/track/follow-up on associated Corrective Action.

• Responsible for development and review of root cause and corrective action (RCCA) for non-conformances.

• Review and generate a general procedure related to MRO activities

• Monitor on equipment calibration and review on equipment calibration report.

• Reports directly to the Quality Assurance Manager and assist him on all QA/QC activities

Requirements:

• Degree/Diploma in Mechanical, Manufacturing, or Production Engineering.

• 3 years of experience in Aerospace Quality and Auditing, witha minimum of 3 years as a QMS Auditor or Lead Auditor.

• Familiar with AS9100 and EASA/FAA/CAAS/CAAC Part 145.

• NADCAP Special Process Auditing experience (e.g. Non-DestructiveTesting, Chemical Processing, Welding) is advantageous.​

• CAAS Air Legislation Paper

• Knowledge of basic engineering and aircraft component repair

• Effective communication and interpersonal skills, strong analytical and technical problem-solving abilities, and an assertive yet tactful approach.​

• Able to multi-task effectively and manage multiple priorities at one time

• Able to work effectively with minimum supervision.

• Strong interpersonal and leadership skills.

• Strong organizational and project management skill

Join a leading aerospace manufacturing environment where quality, precision, and innovation matter.
This role offers hands-on exposure to advanced inspection technologies, close collaboration with engineering teams, and strong career development within a regulated aerospace setting.

Key Responsibilities

• Develop and execute detailed inspection plans for aerospace components and assemblies, ensuring compliance with customer, engineering, and regulatory requirements.

• Work closely with design and engineering teams to define inspection methods, criteria, and acceptance standards for new and existing products.

• Select and utilize appropriate inspection tools and measurement equipment such as CMM, optical systems, gauges, calipers, and micrometers.

• Establish acceptance criteria and tolerances based on engineering drawings, material specifications, and industry standards.

• Create, maintain, and manage inspection documentation and reports to ensure full traceability and certification (FAI, in-process, and final inspections).

• Develop and support CMM or gear inspection programming for in-process and final inspections.

• Ensure all inspection activities comply with aerospace quality standards including AS9100, AS9110, AS9120, NADCAP, FAA, and customer-specific requirements.

• Support internal and external audits related to inspection and quality systems.

• Conduct root cause analysis and corrective actions for quality issues using tools such as 8D, FMEA, and Fishbone.

• Drive continuous improvement initiatives to enhance inspection accuracy, efficiency, and reliability.

• Stay updated on emerging inspection technologies and best practices within the aerospace industry.

Requirements / Preferred Skills

• Diploma or Degree in Engineering or a related discipline.

• Strong understanding of engineering drawings, tolerances, and GD&T.

• Hands-on experience with inspection tools and measurement equipment (CMM, gauges, calipers, micrometers, etc.).

• Familiarity with AS9100, AS9102, AS13100 quality management systems.

• Good analytical and problem-solving skills with experience in root cause analysis.

• Basic experience using CAD or drawing software with strong drawing interpretation skills.

• Knowledge of CMM programming and/or NDT will be an added advantage.

• Proficient in Microsoft Office applications.

• Good communication and interpersonal skills, able to work cross-functionally.

Why Join Us?

• Exposure to high-precision aerospace components

• Work with advanced inspection technologies

• Strong emphasis on quality excellence and continuous improvement

• Stable environment with long-term career growth opportunities

Apply now to take off your career with a leading name in the aerospace industry!

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to apply57@talentvis.com or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

Responsibilities

• Manage incidents, customer feedback/ complaints and provide timely responses and effective preventive measures
• Identify and develop strategies to mitigate risks, improve clinical quality and patient safety. Measure and evaluate data to determine the ultimate impact of the programs and initiatives
• Work with consultants and internal customers to achieve and maintain certifications i.e. Data Protection Trust Mark (DPTM), Bizsafe, etc
• Operationalization of Health Information Bill/ Health Information Act
• Collaborate with cross-functional teams to analyze and optimize healthcare processes, workflows, and procedures
• Maintain statistics on Quality Indicators e.g., Productivity, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required
• Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality and regulatory standard
• Maintain an inventory of all documents within the organisation as document controller
• Maintain external correspondences, ensure all correspondences are tracked
• Identify and assess potential risks to patient safety and quality of care
• Any other tasks as assigned by the Manager/ CEO

Requirements

• Minimum 3 years’ experience in quality management, preferably in the Healthcare industry
• Have a background in quality assurance, quality improvement, patient safety and/or Personal Data Protection
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous
• Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare.

All Interested candidates are invited to email your resume in MS Word format to:

nerissa.goh@recruitexpress.com.sg

Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

Recruiter's ref code: #HGN

We regret to inform that only suitable candidates will be shortlisted for an interview.

Job Description

• Industry/ Organization Type: Manufacturer – Dairy Products
• Position Title: QA Manager / Senior Quality Manager
• Working Location: Pioneer (Transport provided from Boon Lay)
• Working Hours: 5 days (Mon to Fri: 8:00am – 5.30pm)
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead site quality and food safety strategy to ensure full compliance with FSSC/ISO 22000, MUIS Halal, SFA/export, customer, and regulatory requirements.
• Manage and coach QA/QC team and work closely with Production, Warehouse, R&D, and Finance to meet quality, safety, and operational goals.
• Own and continuously improve the Food Safety Management System (FSMS), including SOPs/work instructions, HACCP, hazard/risk assessments, validation, and verification.
• Ensure strong GMP, hygiene, allergen control, food defense, and food fraud implementation across operations.
• Lead internal and external audits (certification, customer, regulatory, Halal); act as main audit contact; ensure audit readiness and on-time closure of nonconformities (CAPA).
• Plan and conduct routine inspections and internal audits for Production areas, storage/warehouse, and external production-related areas (e.g., loading bays); identify gaps/risks and drive corrective actions.
• Oversee laboratory and monitoring programs (raw material, in-process, finished goods, environmental); review results/trends; manage OOS/abnormal results; coordinate with internal/external labs and optimize testing cost.
• Act as Food Safety Team Leader for incidents/deviations; lead investigations, decisions, and escalation; manage recall and mock recall exercises and maintain traceability readiness.
• Drive cost control and continuous improvement by monitoring quality costs (rework, waste, disposal, testing, manpower, packaging) and reducing defects, waste, and non-conformities without compromising compliance.
• Plan and deliver training for QA/QC and Production; build annual training plan; assess effectiveness; maintain training and competency records.
• Ensure strong documentation control, recordkeeping, and data integrity; provide quality KPIs and reporting in management reviews.
• Support trials, process changes, and new product development to ensure safe, compliant implementation.
• Handle other ad-hoc tasks as assigned.

APPLY NOW!!!

• Diploma/Degree in Food Science/Food Technology/Microbiology (or related).
• Certified FSSC 22000 / ISO 22000 internal auditor.
• 5+ years QA/QC or Food Safety experience in food manufacturing with FSSC/ISO systems.
• Strong knowledge of FSSC 22000, ISO 22000, HACCP, GMP, MUIS Halal.
• Hands-on experience in audits, inspections, compliance, incident/recall handling, and training.
• Strong leadership, communication, and problem-solving skills; lab trend analysis/cost control is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

80%

• Perform loading and Operating of Autoclave
• Responsible for MFR (Manufacturing Formulation Record)/SOP creation and revision
• Perform monitoring for process and equipment performance during operation as per SOP/MFR, identify and report if there’s any atypical events
• Support investigation to event and deviation
• Interface with other departments to resolve issues related to daily operations
• Actively support transfer of new processes and commission/validation of new projects
• Actively support Change Control management

10%

The individual will manage equipment and support facility related projects by
• Support routine safety and GMP walk down and responding to findings (If required)
• Support execution of Corrective/Preventive actions which identified (If required)

• Support change control activities which assigned (If required)
• Act as a SME for investigation and solution
• Liaise with other department for Corrective/Preventive actions which identified
• Support shift change/handover activities

10%

Staff Technical Training and Development
• Meet and maintain training requirements
• Complete assigned training on time
• Provide technical training for area personnel
• Provide input on training material development
• Deputize for shift supervisor’s activities
• Provide annual performance self-assessment on development plan

• Responsibility to adhere to any applicable EHS requirements.
• Commitment to a fair and respectful relationship to others and behavior in accordance with Code of Conduct.

Education and Experience Requirements

• Min Degree in Biomedical Sciences / Chemical Engineering or related with up to three years of relevant experience in the biotechnology, pharmaceutical industry
• Demonstrate commitment to cGMP, EHS compliance aspects of clean-room and plant operation
• Able to take initiative with good problem solving skills
• Excellent team player with hands-on attitude
• Able to work on rotating shifts
• Ability to lift, pull or push equipment requiring up to 20kg
• Able to climb ladders and work on platforms
• Able to perform confine space entrant/attendant/Supervisor/Assessor (If required)

• Ability to read/understand Safety Data Sheet (SDS) and handle chemicals as per SOP

• Able to monitor and analyze processing parameters to identify atypical trends
• Able to support Continuous Improvement Projects
• Able to perform as a subject matter expert for equipment and/or systems

If you are interested in any of the positions, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Quality Sampling & Materials Handling Associate (GMP/ Pharma/ Contract)

12-Months Contract

Location: Tuas 

Salary up to $3,000 depending on experience

Industry : Pharmaceutical

Our client specializes in producing high-quality pharmaceutical products, supporting global healthcare with advanced technology.

Job Purpose:

• Ensures that raw materials and other materials are sampled, handled, documented, stored, and issued in full compliance with GMP and data integrity standards.
• Execute precise sampling operations that directly support manufacturing and quality release activities while upholding the highest pharmaceutical quality and patient safety standards.

Responsibilities

Quality Control Sampling Responsibilities

• Perform sampling of raw materials, One-time-use technologies and consumables in strict accordance with approved SOPs, sampling plans, and GMP requirements.
• Apply validated sampling techniques and equipment (e.g., sampling thieves, scoops, syringes) to ensure representative samples while minimizing contamination risks.
• Accurately label, document, and segregate samples, including batch numbers, dates, quantities, storage conditions.
• Conduct visual inspections during sampling and report any deviations, abnormalities, or out-of-specification observations immediately.
• Lead or contribute to investigations of sampling-related deviations, out-of-specification (OOS) results, or complaints, including root cause analysis and CAPA implementation.
• Maintain sampling records, logbooks, and electronic systems (e.g., LIMS, SAP, or equivalent) in full compliance with ALCOA+ principles.
• Ensure personal hygiene, room disinfection, gowning, and ongoing training compliance for GMP-regulated areas.

Logistics & Warehouse Operations Support Responsibilities

• Coordinate receipt, quarantine, storage, and distribution of incoming QC samples (internal and external) while adhering to GDP and GMP storage conditions (e.g., 2–8°C, ambient, frozen).
• Manage outbound sample shipments to external testing labs, stability chambers, or contract manufacturers, including preparation of documentation, temperature-controlled packaging, and carrier coordination.
• Maintain inventory of sampling consumables and logistics supplies; initiate orders and perform reconciliations as needed.
• Collaborate with warehouse and transport partners to ensure seamless sample flow and compliance with applicable import/export regulations.
• Support kitting, staging, and material issuance for manufacturing and QC activities.

Documentation & Systems Responsibilities

• Accurately execute transactions in warehouse management systems (e.g., SAP EWM, iSHIFT, or equivalent).
• Maintain complete and traceable records for sampling logs, inventory movements, temperature monitoring, checklists, and other documentation.
• Ensure all records and transactions are completed in a timely, accurate, and compliant manner.

Requirements

• Higher NITEC or Diploma in Pharmacy, Chemistry, Microbiology, Life Sciences, Biotechnology, or a closely related scientific/technical field
• Minimum 2–5 years of hands-on experience in a GMP-regulated pharmaceutical, biotech, or life sciences environment, with direct involvement in quality control sampling, sample management, materials handling, warehouse operations, or logistics support.
• Good working knowledge of current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP), data integrity principles (ALCOA+), and relevant regulatory guidelines (e.g., ICH, WHO, EU GMP Annexes, or equivalent).
• Proven hands-on experience in sampling techniques for raw materials, One-time-use technologies and consumable including aseptic practices and cleanroom operations where applicable
• Familiarity with knowledge of electronic systems for documentation and transactions (e.g., ERP platforms such as SAP, Laboratory Information Management Systems – LIMS – or equivalent); ability to learn new systems quickly in a greenfield environment.
• Documented training or certification in GMP/GDP fundamentals (internal company certification, WHO GMP, or equivalent); additional knowledge of temperature-controlled (cold-chain) logistics, stability/expiry management, and material quarantine/release processes is highly desirable.

Lim Pey Chyi - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Responsibilities (include but are not limited to):

• Work with the Manufacturing department as a production area Quality Assurance representative

• Coordinate and facilitate Quality Assurance related production and production related activities

• Ensure timely issuance of production records, procedures and labels

• Ensure timely assessment and closure of discrepancies, Deviations and Change Controls

• Review batch-related documentation, and ensure resolution of issues to release product

• Communicate lot disposition pending issues to Management

• Ensure approval and timely delivery of Final Product

• Ensure that products are manufactured in compliance with regulatory and GMP guidelines

• Review and approve Manufacturing and Validation documents for Regulatory and Kite compliance

• Review and approve Manufacturing Production Records

• Compile and verify all batch related documents into a Final Product lot disposition package

• Provide Quality Assurance support resolving material, in-process product, final product, environmental, facility and equipment manufacturing issues

• Review and disposition disposable raw materials and components for GMP use

• Review equipment and facility technical and investigation reports

• Review and approve proposed changes to systems, procedures, methods, and submissions to regulatory agencies

• Gather metric information for use in continuous improvement of areas of responsibility. Report to management as needed.

• Perform other duties as required

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents

• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg (Attn: Quality Operations Specialist)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

**Final designation will depend on candidate’s profile, experience, and selection outcome**

Role Purpose:

The Associate Director / Senior Manager - Quality is responsible for leading the quality control portfolio while driving studio-wide process excellence, operational efficiency, and strategic transformation initiatives.

This role also combines project management, process transformation, and operational governance to ensure high-quality delivery across multiple projects in specialized teams (TSD) & Mobile. The position partners closely with QC Leadership, Production teams, and WWQC stakeholders to standardize processes, optimize workforce utilization, improve delivery effectiveness, and embed a culture of continuous improvement and data-driven decision-making.

Key Responsibilities:

1. QC Program & Portfolio Management

• Manage a portfolio of QC projects across Specialized teams (TSD) & Mobile.
• Oversee planning, execution, and delivery of QC programs ensuring quality, schedule, and scope objectives are met.
• Supervise and guide QC Project Managers, Project Leads, and testing teams.
• Conduct periodic project reviews with QC leadership to evaluate project performance and risk.
• Monitor project KPIs and performance indicators to ensure quality and delivery effectiveness.
• Validate key project deliverables including test strategies, test plans, and automation roadmaps.

2. Strategic Leadership & Transformation

• Drive large-scale transformation initiatives aligned with studio and global QC strategies.
• Partner with QC leadership to define and execute studio-level strategic roadmaps.
• Identify opportunities to improve testing frameworks, tools, processes, and delivery models.
• Adapt QC strategies to evolving game development trends such as GAAS and live operations.
• Interface with WWQC leadership, production teams, and studio management to ensure strategic alignment.

3. Process Excellence & Continuous Improvement

• Lead process re-engineering and simplification initiatives across QC and delivery functions.
• Standardize QC and delivery workflows through defined process journeys and SOPs.
• Identify and prioritize high-impact improvement opportunities across operations.
• Apply Lean Six Sigma methodologies to improve efficiency, quality, and productivity.
• Act as a subject matter expert and mentor on process improvement frameworks.

4. Operational Effectiveness & Workforce Optimization

• Optimize resource planning and workforce allocation across QC projects.
• Anticipate future talent needs based on evolving project and business requirements.
• Partner with HR and Talent Acquisition to address skill gaps and staffing requirements.
• Promote organizational efficiency through pyramid optimization and talent development strategies.
• Support the drive of learning and development initiatives including upskilling and cross-skilling programs.

5. Governance, Metrics & Data-driven Decision Making

• Establish and maintain studio-wide governance frameworks for QC projects.
• Define and track KPIs to measure quality, operational efficiency, and delivery performance.
• Drive adoption of data analytics, dashboards, and reporting mechanisms.
• Provide actionable insights to leadership for strategic and operational decision making.

6. Stakeholder Management & Communication

• Develop communication frameworks to ensure alignment on QC strategy and project execution.
• Collaborate closely with Production, WWQC teams, and studio leadership.
• Provide regular updates and reports to executive leadership on project status and strategic initiatives.
• Facilitate cross-studio collaboration on global QC initiatives and improvement programs.

7. Change Management & Culture Building

• Lead change initiatives to implement new processes, tools, and operational models.
• Promote a culture of innovation, continuous improvement, and quality excellence.
• Organize initiatives such as ideathons and improvement programs to encourage innovation.
• Drive adoption of data-driven problem solving across teams.

8. Automation & Innovation

• Support integration of automation frameworks into QC workflows.
• Collaborate with R&D and global QC teams to pilot and implement new testing technologies and methodologies.
• Continuously explore innovative approaches to improve testing effectiveness and efficiency.

9. People Leadership:

• Lead and mentor managers, leads, and testing teams.
• Provide coaching, career development, and performance management support.
• Identify and develop high-potential talent within the TSD and Mobile projects.
• Foster a collaborative, high-performance team culture.

Key Responsibilities:Develop and implement quality assurance frameworks, policies, and procedures.Monitor and evaluate customer interactions using QA tools and sentiment analysis platforms.Lead a team of QA analysts and supervisors, providing coaching and performance feedback.Collaborate with operations and training teams to address quality gaps and improve agent performance.Analyze quality metrics and trends to identify root causes and recommend corrective actions.Ensure compliance with client requirements, industry standards, and data privacy regulations.Present quality performance reports and insights to senior leadership.Drive initiatives related to customer satisfaction, process improvement, and compliance.Support calibration sessions and client audits.Lead implementation of advanced QA tools including sentiment analysis and AI-driven monitoring

Job scope:

 1. Incoming Inspection

• Conduct sampling and checking for incoming materials
• Verify supplier documents such as Certificate of Analysis (COA)

 2. In-Process Quality Control

• Monitor production processes
• Perform in-process checks such as:
• Filled weight & weight uniformity
• Disintegration
• Moisture Content
• Appearance checks
• Ensure adherence to SOPs and Good Manufacturing Practice (GMP) guidelines

3. Finished Product Checking

·      Perform finished product checking prior goods release

4. Lab test sample submission

·      Arrange for external laboratory testing sample collection

5. Documentation & Compliance

• Maintain QC records, batch records, and inspection records
• Ensure documentation complies with Good Documentation Practices (GDP)
• Participate in internal and external audits and inspections

6. Deviation & Investigation Handling

• Handle deviations, non-conformances, and customer complaints
• Implement corrective and preventive actions (CAPA) and monitor the effectiveness

7. Hygiene & Environmental Monitoring

• Monitor cleanliness of production and warehouse areas
• Conduct environmental testing (air, surface, water)
• Ensure proper cleaning and sanitation practices are followed
• Daily environmental monitoring
• Maintain good hygiene and cleanliness of QC sample retention & sampling room and In-process quality control room

8. Cross-Department Coordination

• Work closely with Production, Warehouse, and Purchasing teams
• Communicate quality issues and improvements
• Support product development and qualification and validation activities

9. Continuous Improvement

• Suggest process improvements to enhance quality and efficiency

10. Stability study

·       Assist in stability study program

11. Any ad-hoc duties assigned by superior

Key Skills Required

• Knowledge of GMP, HACCP, and quality systems
• Basic lab testing skills (pH, moisture content, disintegration test) is an added advantage
• Attention to detail and documentation discipline
• Problem-solving and investigation skills