Total 3 Purchasing / Procurement / Inventory job vacancies in BAYAN LEPAS

Role Overview

As a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You’ll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Key Responsibilities

• Assist walk-in clients with account opening, platform setup, and app guidance.
• Handle inquiries and escalate complex cases.
• Educate clients on investment tools and platform features.
• Support daily operations and compliance checks.
• Manage documentation and backend onboarding.
• Ensure client data confidentiality.
• Help sales team with client acquisition and KPIs.
• Follow up with leads, set appointments, and assist in in-store events.
• Provide on-site support for marketing campaigns.
• Help promote brand and community engagement activities.

• 3 - 5 years’ experience in customer service, financial advisory, or retail experience would be added advantage.
• Basic knowledge of financial markets, investment products, and brokerage platforms would be added advantage.
• Good communication and interpersonal skills.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Proficient in Malay; Mandarin or English is a plus.
• Bumiputera candidates are encouraged to apply.
• Willing to work rotating shifts, weekends, and public holidays.
• CSMRL license and Unit Trust Consultant (UTC) registration preferred (company can sponsor if needed).
• Strong customer-first mindset with a proactive attitude.

We offer a comprehensive and holistic work experience and package as follows:

• Basic Salary + Shift allowance
• Monthly KPI Incentive
• Yearly dental, optical & health check allowances
• Convenient Access to Public Transport
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

Please note that only short-listed candidates will be contacted. Thank you.

Role Overview

As a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You’ll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Key Responsibilities

• Assist walk-in clients with account opening, platform setup, and app guidance.
• Handle inquiries and escalate complex cases.
• Educate clients on investment tools and platform features.
• Support daily operations and compliance checks.
• Manage documentation and backend onboarding.
• Ensure client data confidentiality.
• Help sales team with client acquisition and KPIs.
• Follow up with leads, set appointments, and assist in in-store events.
• Provide on-site support for marketing campaigns.
• Help promote brand and community engagement activities.

• Fresh graduated are encouraged to apply. Candidates with 1 -2 years’ experience in customer service, financial advisory, or retail experience would be added advantage.
• Basic knowledge of financial markets, investment products, and brokerage platforms would be added advantage.
• Good communication and interpersonal skills.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Proficient in Malay; Mandarin or English is a plus.
• Bumiputera candidates are encouraged to apply.
• Willing to work rotating shifts, weekends, and public holidays.
• CSMRL license and Unit Trust Consultant (UTC) registration preferred (company can sponsor if needed).
• Strong customer-first mindset with a proactive attitude.

We offer a comprehensive and holistic work experience and package as follows:

• Basic Salary + Shift allowance
• Monthly KPI Incentive
• Yearly dental, optical & health check allowances
• Convenient Access to Public Transport
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

Please note that only short-listed candidates will be contacted. Thank you.

We are looking for a forward-thinking FinTech (brokerage) Store Manager who will be responsible for enhancing our user experience and ensuring sales performance is achieved. As the Store Manager, you will manage and optimize interactions between customers and the company, ensuring high-quality service to boost customer satisfaction and loyalty. You will work closely with the sales team to analyze customer needs and develop and implement effective user experience strategies. In this fast-evolving industry, you will face constantly changing market demands and customer expectations, so adaptability and creativity are essential. The successful candidate will be accountable for sales results, driving business growth while ensuring every customer interaction delivers a positive experience. This position requires strong communication skills, teamwork abilities, and a deep understanding of the latest trends and best practices in the FinTech industry. If you are passionate about challenges and aspire to make an impact in the FinTech field, we look forward to welcoming you to our team.

Responsibilities

• Participate in store location selection, renovation, and related matters to ensure alignment with brand image and marketing plans.
• Manage the daily operations of experiential stores to ensure efficient workflows.
• Lead and motivate the sales team to meet and exceed sales targets.
• Develop and implement consistent customer service standards to enhance customer satisfaction.
• Participate in the recruitment, training, and development of in-store employees to strengthen the team's professional capabilities.
• Analyze sales data and customer feedback to identify opportunities for improvement.
• Plan and execute marketing activities to attract new customers.
• Maintain good customer relationships and build brand loyalty.

• Fluent in English, Malay and Chinese is highly preferred.
• Over 3 years of relevant store management experience, with preference given to candidates with FinTech or brokerage industry backgrounds.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees and customers at all levels.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Strong analytical and problem-solving abilities, capable of developing effective business strategies.
• Familiarity with user experience design principles, with relevant work experience and knowledge.
• Ability to take responsibility for sales results, with a strong goal-oriented and self-driven mindset.
• Pass FIMM Combined Exam and register as Unit Trust Consultant is essential; however, the company will sponsor you to obtain the license.
• Bumiputera candidates are encouraged to apply.
• Candidates who are a CMSRL holder or willing to obtain the CMSRL after joining the company are highly preferred.
• Passion for learning, with the ability to quickly adapt to industry changes and maintain sensitivity to market trends.

We offer a comprehensive and holistic work experience and package as follows:

• 13-Month Salary (Contractual Bonus)
• Performance Based Variable Bonus & Marketing Incentive
• Basic Salary
• Yearly dental, optical & health check allowances
• Convenient Access to Public Transport
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

Please note that only short-listed candidates will be contacted. Thank you.