Total 749 support analyst job vacancies in Others category in The Philippines

Roles & Responsibilities

Key Responsibilities:

Claims analyst

• Investigate and handle claims arising from various classes of business including Property, Casualty and Specialty and jurisdictions, in accordance with company standards, procedures and best practices.
• Ensure all handled claims are properly processed and reserved.
• Ensure alignment and compliance with global reserving practices and strategy.
• Build and maintain relationships with key brokers as well as internal and external stakeholders.
• Assist and provide feedback to Underwriters related to claims as required.
• Participate in client visits and audits as required.
• Assist manager in developing reports.
• Assist team with testing and development of tools.
• Liaising with global operations and claims team to troubleshoot complex issues and ensuring processes are efficient and meet S.O.X 404 requirements.
• Liaising with internal and external auditors and vendors

Operations

• Responsible for policy processing and cash pairing.
• Liaising with brokers and underwriters to ensure information is captured accurately and on a timely basis.

Requirements:

• Bachelor’s or university degree preferred, or comparable experience.
• Professional designation preferable (ACII qualification, insurance industry accreditation or similar work experience).
• At least 2 to 3 years relevant prior experience in the (re)insurance industry.
• Basic knowledge and understanding of the claim’s technical matters, and legal aspects of the various jurisdictions.
• Knowledge of Outlook, Word, Excel, SICS.
• Excellent mathematical/analytical skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

Duties:

• Conduct KYC reviews and due diligence checks for new and existing customers in line with regulatory and internal requirements.
• Verify and maintain customer information and supporting documentation to ensure completeness and accuracy.
• Perform sanctions, PEP, and adverse media screening, escalating potential risk concerns where necessary.
• Support periodic reviews and trigger event assessments by updating customer profiles and risk ratings.
• Review Source of Wealth (SOW) and Source of Funds (SOF) information for higher-risk clients.
• Identify and escalate unusual customer activities or potential AML/CFT risks for further review.
• Liaise with internal stakeholders to obtain outstanding documents and resolve KYC-related matters.
• Ensure timely and accurate maintenance of KYC records and compliance documentation.
• Support regulatory reviews, audit requests, remediation exercises, and AML-related projects.
• Assist with process improvement initiatives and other ad-hoc compliance duties as assigned.

Requirements:

• Diploma or Degree in Banking, Finance, Business, Accountancy, Law, or related disciplines.
• 1–3 years of experience in KYC, AML, Client Onboarding, Compliance, or Banking Operations.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures.Designed front‑end product pages with image uploads, title,and other requirements

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).pricing & Monitoring: Scraping (BeautifulSoup, Scrapy), Price tracking (Keepa, CamelCamelCamel), Alerts (Prometheus, Grafana)

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

Job Requirement:

• Minimum of a Bachelor’s degree.
• 2 years of relevant experience in AML/KYC specifically with Corporate Customer Onboarding & Account Opening within the banking industry.
• AML, CFT & Sanctions-related knowledge is a pre-requisite with understanding of KYC requirements (such as MAS Notice 626).
• Proficient in Name Screening & Materiality Assessment (Adverse News Media, Politically Exposed Persons, Sanctions etc).
• Possess knowledge in conducting / assessing Source of Wealth (SOW) Establishment & Corroboration for Individuals & non-Individuals.
• ACAMS professional certification is a plus.
• Intermediate to Advanced proficiency in Microsoft tools (eg. Word & Excel) is a plus.

Key Responsibilities:

• Perform CDD for New-to-Bank SME prospects during the Onboarding & Account Opening process.
• Work directly (or through the Relationship Managers) with prospects for timely onboarding.
• Perform KYC Screening, conduct Enhanced Due Diligence & assess the AML / CFT / Sanctions risk of prospects.
• Perform Risk Assessment, escalate potential risk concerns in a timely manner.
• Conduct and corroborate Source of Wealth (SOW) establishment for individuals and non-individuals as part of the due diligence process.
• Identify opportunities for operational efficiency & AML effectiveness.

Thanks, andBest Regards

KaranamVijaya Kiran

(EARegistration no: R1443178)

HP: +6592333815

RecruitmentManager

HeliusTechnologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

Legal & Documentation Responsibilities (Key Focus Area)

• Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.
• Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.
• Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.
• Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.
• Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.
• Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.
• Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

• Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).
• Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.
• Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).
• Provide system support, troubleshooting, and end-user assistance to internal stakeholders.
• Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

• Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.
• Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.
• Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Work Location: Queenstown

Working hours: Monday - Friday, 830AM - 6PM

Working arrangement: 6 months contract (maternity cover)

Key Responsibilities

• Support technology project delivery by maintaining governance standards, tracking progress, risks, and ensuring initiatives are on time and within scope

• Provide Level‑1 application support, including user access management, issue triage, troubleshooting, incident logging, and escalation within defined SLAs

• Manage technology investments and budgets, including CAPEX/OPEX tracking, forecasting, vendor spend monitoring, and procurement coordination

• Collaborate with stakeholders to translate business requirements into solutions, including system enhancements, automation, and integrations

• Support AI and automation initiatives (e.g. Power Automate, Copilot, Workato) to improve operational efficiency)

• Oversee PMO reporting and governance, including dashboards, project updates, and preparation of materials for leadership reviews and committees

• Participate in system testing (SIT/UAT) and ensure deployment readiness and operational support considerations

• Support vendor management, contract tracking, and compliance with procurement and governance frameworks

Key Requirements

• Degree/Diploma in Information Systems, Business, IT, or related field

• Experience in project management, application support, or technology operations

• Understanding of PMO governance, budgeting (CAPEX/OPEX), and vendor coordination

• Familiarity with automation tools or AI platforms is an advantage

• Strong analytical, communication, and stakeholder management skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to roger.lee@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

EA Registration Number: R25127279

EA license number 02C4944

EA Personnel: Lee Kah Yung (Roger)

Key Responsibilities

Security Governance

• Conduct preliminary assessments of SaaS requests using established governance frameworks to determine whether further security risk assessment is required.
• Collect and compile security scorecard data from project teams, cross-referencing reported metrics against actual deliverables to ensure accuracy within specified reporting periods.
• Gather and compile the security metrics defined in the cyber workplan initiatives.

Security Awareness

• Analyse whole-of-government phishing exercise results to identify patterns and areas for improvement.
• Monitor and follow up to ensure that new joiners and staff who fell prey to phishing exercises complete mandatory security awareness training.
• Develop engaging security awareness content such as EDMs and gamified quizzes.

Security Operations

• Analyse Data Loss Prevention (DLP) reports to assess whether users may have inadvertently uploaded classified information to central storage platforms, AI tools, or external email.
• Track and consolidate responses from project teams on queries raised through GITSIR/GIROC polls, ensuring timely follow-up.

Vulnerability Management

• Support the establishment of systematic processes for communicating vulnerability information to project teams and tracking remediation status, helping to close the gap between asset visibility and actionable remediation.

Responsibilities:

• Assist in the project management office and implementation of IT Infrastructure projects, ensuring adherence to project governance standard
• Assist and perform project management dashboard including regular project reporting
• Tracking and manage budget planning and utilization including payment related tasks to our planning team and vendor
• Tracking and manage resource plan and utilization including resource hiring coordination
• Facilitate project meeting including preparing agenda, meeting minutes, following up on action items
• Work and collaborate under the guidance of other senior members to assist project delivery aligns with established schedule, budget and quality
• Facilitate communication and coordination between internal teams and external stakeholders
• Assist in overall project and team related administrative tasks

Requirements:

• At least 2-3 years of experience in PMO and/or project management within the banking or IT infrastructure sectors
• Familiarity with vendor management processes and practices
• Familiar with budget and financial management
• Knowledge and practice of resource management
• Proven ability to manage multiple projects simultaneously with strong attention to detail
• Proactive mindset with a strong sense of initiative
• Excellent written and verbal communication skills

Good to Have:

• PM or PMO certification (e.g. CAPM, PMP, Prince2) is a plus.
• Hands‑on skills with analytical and reporting tools such as Power BI and Power Automate are a strong advantage

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What You Will Do

•      Analyse business workflows and identify process improvement opportunities

•      Gather and document business requirements and translate them into functional specifications

•      Support ERP optimisation and ensure data integrity across systems

•      Develop and maintain management dashboards and operational reports using Power BI

•      Coordinate with internal technical teams on system and data deliverables

•      Support digitalisation and transformation projects from requirements through to delivery

•      Maintain SOPs and support audit readiness across key processes

•      Provide cost-saving analysis and recommendations to management

What We Are Looking For

•      Minimum 5 years of relevant experience in business analysis, operations, or a related field

•      Strong working knowledge of ERP systems, preferably Microsoft Business Central

•      Proficiency in data analysis and visualisation tools; Power BI experience preferred

•      Demonstrated experience in project coordination and stakeholder management

•      Strong written and verbal communication skills

•      Master’s degree in Business Analytics or a related field is preferred

Why Join Us

•      Work on meaningful projects with direct impact on business operations

•      Supportive environment that values work-life balance

•      Recognised employer committed to staff wellbeing and workplace culture

Job Title: Operations Research Analyst (Construction Industry)

Location: Singapore

Employment Type: Full-Time

Eligibility: Singapore Residents and Foreigners are welcome to apply

About the Role

We are seeking a highly motivated and analytical Operations Research Analyst to join our growing construction company. The successful candidate will play a key role in optimizing business processes, improving operational efficiency, managing databases, and supporting software-related functions across the organization.

Key Responsibilities

* Analyze operational data and develop solutions to improve productivity and efficiency.

* Design, maintain, and manage company databases to ensure data accuracy and integrity.

* Generate reports, dashboards, and performance metrics for management decision-making.

* Support and maintain software systems used for construction operations and administration.

* Identify process improvement opportunities through data analysis and research.

* Collaborate with project teams, management, and stakeholders to streamline workflows.

* Monitor and evaluate operational performance and recommend corrective actions.

* Assist in system implementation, data migration, and software upgrades.

* Ensure compliance with company policies and data security standards.

Requirements

* Bachelor's Degree or Diploma in Operations Research, Data Analytics, Computer Science, Information Technology, Engineering, or a related field.

* Minimum 2 years of experience in database management, data analysis, software administration, or a related field.

* Strong knowledge of database management systems (SQL, MySQL, Microsoft SQL Server, or equivalent).

* Experience with business software, ERP systems, reporting tools, and data visualization platforms.

* Proficiency in Microsoft Office applications, especially Excel.

* Strong analytical, problem-solving, and communication skills.

* Experience in the construction industry will be an added advantage.

Preferred Skills

* Knowledge of data modeling, process optimization, and operational research methodologies.

* Experience with Power analytical tools.

* Familiarity with construction management software and project tracking systems.

How to Apply

Interested candidates are invited to submit their updated resume, stating their current and expected salary, along with their availability to commence work.

Singapore Residents and Foreign Applicants are encouraged to apply.

Only shortlisted candidates will be contacted for an interview.

Legal & Documentation Responsibilities (Key Focus Area)

• Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.
• Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.
• Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.
• Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.
• Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.
• Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.
• Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

• Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).
• Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.
• Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).
• Provide system support, troubleshooting, and end-user assistance to internal stakeholders.
• Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

• Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.
• Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.
• Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

12 Month Contract with a global leading organisation.

Salary negotiable depending on level of experience.

Previous experience in Retail Banking or Private Banking would be advantageous.

A thorough knowledge of KYC policies and procedures in a Banking environment is essential, and some exposure to Source of Wealth / Funds is highly preferred.

Immediate Start is available and preferred.

Work you’ll do

Conduct client due diligence during onboarding and periodic reviews, ensuring compliance with AML/KYC obligations.

Validate and verify KYC information through comprehensive research and cross referencing internal and external databases.

Identify and escalate cases involving politically exposed persons and customers with medium to high AML risk.

Perform enhanced due diligence for customers with higher AML risk ratings, addressing complex compliance issues.

Conduct Source of Wealth review in accordance with regulatory and industry standards and advise on assessment and corroboration gaps; perform subsequent uplift to required standards.

Provide support to the Compliance function by handling ad hoc queries, evaluating sanctions alerts, and investigating transaction monitoring alerts for potential fraud.

Document the rationale for escalating or dismissing sanctions and transaction alerts, stay updated on AML regulations, and co-lead a team ensuring quality and efficiency.

Requirements

Undergraduate degree in a relevant field (e.g., accounting, law) and a professional certification is a plus.

5+ years of experience in KYC, SOW, AML, forensic accounting, fraud investigation, or related fields, ideally within consulting, financial, accounting, or legal institutions.

Basic understanding of KYC / AML regulations and money laundering schemes.

Experience providing financial crime consulting to various banking sectors and skills in analyzing, drafting, and presenting reports.

Strong team player with good communication, analytical, and report-writing skills, and a commitment to professional excellence

Duties:

• Review and investigate transaction monitoring alerts in accordance with AML policies and procedures.
• Analyse customer profiles, KYC records, and transaction activities to assess potential risks.
• Identify unusual or suspicious transaction patterns and escalate findings where appropriate.
• Support the review, documentation, and closure of alerts within established timelines.
• Maintain accurate case records and investigation documentation for audit and compliance purposes.
• Assist in the preparation of Suspicious Transaction Reports (STRs) and related documentation.
• Liaise with internal stakeholders to obtain information required for investigations.
• Support AML reviews, remediation exercises, regulatory initiatives, and ad-hoc projects assigned by the team.

Requirements:

• Diploma or Degree in Banking, Finance, Business, Accountancy, or related disciplines.
• Min 3 years of experience in Transaction Monitoring, AML, KYC, Compliance, or Banking Operations.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Our client is a leading manufacturing company in precision engineering industry. Due to business needs, they are now recruiting an Cost Analyst to be part of their FP&A Team. They are located in the West - easily accessible.

Duties of Cost Analyst:

• Conduct manufacturing cost analysis covering raw materials, labor, overheads, scrap, yield losses, and subcontracting costs to identify cost-saving and margin improvement opportunities.
• Perform product, customer, and SKU profitability analysis, highlighting key cost drivers, margin risks, and business opportunities.
• Partner with production, engineering, procurement, supply chain, and sales teams to support operational decision-making, pricing strategies, and customer profitability assessments.
• Monitor and report manufacturing and inventory KPIs, cost variances, and operational performance, providing actionable recommendations for improvement.
• Review and maintain standard costing accuracy through cost validation, system reconciliation, and continuous enhancement of costing methodologies and financial controls.
• Support budgeting, forecasting, gross profit projections, and financial modelling for manufacturing investments, Capex proposals, and strategic business initiatives.
• Provide financial analysis and cost insights for special projects, including make-versus-buy evaluations, footprint optimization, product portfolio decisions, and audit support.

Requirements:

• Degree in accounting field
• Min 3 years of costing analysis experience in manufacturing industry
• Able to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin