Total 13 software engineer job vacancies in Others category in D02 Anson, Tanjong Pagar

Role and Responsibilities

•        Design, configure, and implement Jira ITSM forms

•        Develop and maintain custom workflows, business rules and groovy scripts

•        Implement ITIL-aligned processes for incident, problem, change, request and CMDB

•        Collaborate with stakeholders to translate functional requirements into effective technical designs

•        Develop and maintain Ansible playbook for infrastructure automation

•        Build REST API integrations with internal systems to enable seamless end-to-end automation

•        Support platform upgrades, patch management, and ensure optimal performance and availability

Requirements / Qualifications

•        Diploma/Degree in computer science or related IT discipline, or equivalent experience

•        ITIL v3/v4 certification or equivalent experience in IT service management

•        Openness to feedback and a commitment to continuous learning and skill development

•        Efficient knowledge of Windows Server and experience with Red Hat Enterprise Linux (RHEL) system administration

•        Familiarity with programming/scripting such as Python, PowerShell, or Bash

•        Understanding of Agile methodologies

•        Good written and verbal communication skills for effective user engagement

•        Good analytical and problem-solving skills to address technical challenges

•        Experience in cross-functional teams or projects is advantageous

•        Familiarity with AWS Cloud is a plus but not mandatory

Our client is the world’s largest airframe Maintenance, Repair, and Overhaul (MRO) provider and looking for an optimization specialist to drive high-impact solutions across our Aerospace OEM and MRO operations - from hangar scheduling to manpower planning. You'll work at the intersection of operations research and software engineering, collaborating closely with application developers and production planners to deliver real-world results.

Responsibilities

• Design, build and deploy optimization solutions on AWS infrastructure
• Develop models for use cases such as hangar scheduling and manpower planning optimization
• Provide L2/L3 production support for optimization solutions
• Collaborate with application developers, MRO planners and cross-functional teams to enable data-driven decision-making

Requirements

• Master's degree in industrial engineering or equivalent, with a focus on mathematical optimization
• At least 3 years of hands-on experience building mathematical optimization models
• Solid grounding in linear programming, non-linear programming, constraint programming and heuristics
• Strong problem-solving ability and clear communication skills
• Self-driven and comfortable owning projects end-to-end with minimal oversight
• Familiarity with AWS services, containerization, version control, and agile workflows

JOB SUMMARY:

We are looking for a Game Spine Animator with years of experience to create high-impact, gameplay-driven animations for games. This role focuses on enhancing gameplay rhythm, visual clarity, and player feedback through precise timing and execution. You will be expected to work within production constraints while producing clean, reusable, and structured assets that enable efficient collaboration across design, art, and engineering. This role directly influences player engagement and the overall gameplay experience.

KEY RESPONSIBILITIES:

• Design and produce in-game animations using Spine, including core gameplay moments and bonus features, as well as UI motion graphics such as button interactions and transitions. Handle character rigging, including bone setup and animation implementation.
• Collaborate with sound designers to synchronize animation timing with audio cues, ensuring impactful and responsive gameplay feedback. Refine key interaction moments such as event reveals, feature triggers, and player inputs, and make minor sound timing adjustments when required.
• Deliver high-quality animations underproduction constraints, balancing visual quality, performance, and development timelines. Apply techniques such as skeletal animation, mesh deformation, and fake 3D approaches to create depth and motion efficiently.
• Maintain clean, well-structured animation files with clear naming conventions, logical hierarchy, and proper layering. Ensure assets are readable, maintainable, and reusable. Contribute to improving animation workflows, standards, and reusable templates.
• Work closely with Game Design, UI, and Engineering teams to ensure smooth implementation and integration. Communicate clearly, iterate efficiently based on feedback, and support minor visual asset adjustments when required.

JOB REQUIREMENTS:

• Minimum 3 years of experience working with Spine (experience with Spine 3.8 is a plus).
• Strong understanding of character rigging, animation curves, mesh deformation, layering, and animation implementation workflows. Experience in UI animation and motion graphics is required.
• Proficiency in Adobe Photoshop is essential; familiarity with Figma is a plus.
• Strong sense of animation timing and motion rhythm, with a clear understanding of how animation and sound combine to enhance gameplay feedback. Ability to fine-tune interaction moments to improve player experience.
• Good communication skills and a collaborative mindset, with the ability to work effectively in a fast-paced, iterative environment.
• Strong judgment in balancing time, quality, and production constraints. Ability to avoid over-engineering and focus on delivering the appropriate level of polish. Capable of making practical decisions under deadlines.
• Experience in games is preferred. Additional advantages include strong fake 3D animation skills, experience designing full animation flows, and familiarity with Unity integration pipelines.
• Willingness to leverageAI tools to improve workflow efficiency.
• Willingness to travel occasionally and collaborate with offshore teams.
• Domain knowledge or experience in the gaming industry will be an added advantage.

Please submit your Spine animation portfolio with your application (required), ideally showcasing gameplay-related animations.

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a. Have 6 years’ experience, in each of the programming skills:

• Core Java Technologies

- JSP

- Servlet

- Java Bean     

- React, ReactJS

- Session management

- JDBC, JPA, SQL

- RESTful Web Services and APIs

b. Have 6 years’ experience, in coding programs using each of the skills:

• Frontend and Enterprise Technologies

- HTML 5

- XHTML

- AJAX

- JSON

- Java Server Faces

- Enterprise JavaBeans (EJB)

▪ Session

▪ Entity & Message

▪ Service Locator

▪ Business Delegate

▪ Data Transfer Object (DTO)

▪ Data Access Object (DAO)

c. Preferably have hands on experience on the following:

• Development Tools and Frameworks

- IDE proficiency (IBM RAD9.0+, Eclipse, or equivalent)

- Spring Boot

- Modern Frontend Frameworks (React, Angular)

- Testing (JUnit, Testing Frameworks)

- Version Control (e.g. Git, BitBucket)

• Architecture and Security

- Portal and Portlet Development

- n-Tier Architecture

- Java Web Security/LDAP

- JEE Security

- JEE Transaction

- XML

- Web Services (SOAP)

- JNDI

- UML Diagrams

- Secure Coding Practices

▪ Prevention of XSS, SQL Injection, Command Injection

▪ Race Condition Handling

▪ Proper Error/Exception Management

• Core Competencies

- Problem-solving and analytical thinking

- Clean code practices and design patterns

- Performance optimization and debugging

- Security best practices

- Code review expertise

- Documentation skills

RESPONSIBILITIES:

The Programmers shall be required to do the following:

1. Development

▪ Code new features and maintain existing systems

▪ Follow coding standards and conventions

▪ Implement secure coding practices

2. Testing and Quality Assurance

▪ Prepare test data and documentation

▪ Set up testing and production environments

▪ Perform thorough testing (e.g. unit, modular and functional, etc) and debugging

▪ Conduct thorough testing with interfacing systems and stakeholders

3. Documentation and Standards

▪ Maintain system and program documentation

▪ Follow group standards and procedures

▪ Establish file structures and processing logic

4. Project Support

▪ Assist Project Leaders, and/or delegated officers, in the study and design of application systems and work coordination; support project management activities; and Provide end-user training and support

5. Professional Development

▪ Learn new programming skills as required

▪ Train other contract programmers

▪ Participate in disaster recovery exercises

6. Additional Duties

▪ Troubleshoot production issues

▪ Support system maintenance

▪ Execute other related tasks as assigned by the supervisors

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a. Have 6 years’ experience, in each of the programming skills:

• Core Java Technologies

- JSP

- Servlet

- Java Bean     

- React, ReactJS

- Session management

- JDBC, JPA, SQL

- RESTful Web Services and APIs

b. Have 6 years’ experience, in coding programs using each of the skills:

• Frontend and Enterprise Technologies

- HTML 5

- XHTML

- AJAX

- JSON

- Java Server Faces

- Enterprise JavaBeans (EJB)

▪ Session

▪ Entity & Message

▪ Service Locator

▪ Business Delegate

▪ Data Transfer Object (DTO)

▪ Data Access Object (DAO)

c. Preferably have hands on experience on the following:

• Development Tools and Frameworks

- IDE proficiency (IBM RAD9.0+, Eclipse, or equivalent)

- Spring Boot

- Modern Frontend Frameworks (React, Angular)

- Testing (JUnit, Testing Frameworks)

- Version Control (e.g. Git, BitBucket)

• Architecture and Security

- Portal and Portlet Development

- n-Tier Architecture

- Java Web Security/LDAP

- JEE Security

- JEE Transaction

- XML

- Web Services (SOAP)

- JNDI

- UML Diagrams

- Secure Coding Practices

▪ Prevention of XSS, SQL Injection, Command Injection

▪ Race Condition Handling

▪ Proper Error/Exception Management

• Core Competencies

- Problem-solving and analytical thinking

- Clean code practices and design patterns

- Performance optimization and debugging

- Security best practices

- Code review expertise

- Documentation skills

RESPONSIBILITIES:

The Programmers shall be required to do the following:

1. Development

▪ Code new features and maintain existing systems

▪ Follow coding standards and conventions

▪ Implement secure coding practices

2. Testing and Quality Assurance

▪ Prepare test data and documentation

▪ Set up testing and production environments

▪ Perform thorough testing (e.g. unit, modular and functional, etc) and debugging

▪ Conduct thorough testing with interfacing systems and stakeholders

3. Documentation and Standards

▪ Maintain system and program documentation

▪ Follow group standards and procedures

▪ Establish file structures and processing logic

4. Project Support

▪ Assist Project Leaders, and/or delegated officers, in the study and design of application systems and work coordination; support project management activities; and Provide end-user training and support

5. Professional Development

▪ Learn new programming skills as required

▪ Train other contract programmers

▪ Participate in disaster recovery exercises

6. Additional Duties

▪ Troubleshoot production issues

▪ Support system maintenance

▪ Execute other related tasks as assigned by the supervisors

REQUIREMENTS:

-         6 years’ post graduate programming experience on IBM mainframe z/OS and CICS operating environment using TSO, ISPF, COBOL for z/OS, CICS COBOL, JCL and other utilities.

-         6 years' post graduate hands-on programming experience using COBOL for z/OS and CICS COBOL in processing IBM VSAM and sequential files and able to maintain VSAM file structure.

-         6 years' post graduate working experience in preparing JCL for compilation, linkage and execution of COBOL for z/OS programs, Sort and other IBM Utilities.

-         6 years' post graduate hands-on programming experience using DB2/SQL in COBOL for z/OS and CICS COBOL programs.

-         Able to use ISPF Editor to write and maintain programs and JCLs;

-         Able to handle job compilation using JES2 and analyse compilation result using SDSF facilities;

-         Able to debug JCLs and programs written in COBOL for z/OS and CICS COBOL;

-         Able to use ISPF and JCLs and programs to prepare test data and test data sets;

-         Able to conduct unit, module, functional and volume tests; to analyse the test results and to take corrective actions.

RESPONSIBILITIES:

The Programmers shall be required to:

-         Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

-         Code, modify, test, correct and document new and existing JCLs;

-         Analyse the program specification to produce all testing condition and produce test data based on identified test conditions;

-         Prepare JCL to load DB2 table or define VSAM files with the extracted test data for performing the various tests, eg stress test, regression test, performance test etc. When tested successfully, repeat the process for creating production DB2 & VSAM files;

-         Prepare and maintain program and system documentation;

-         Assist in establishing file structures and processing logic requirements;

-         Produce deliverables according to group standards and procedures;

-         Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

-         Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

-         Train other contract programmers in the relevant skills;

-         Participate in Disaster Recovery activities eg simulation exercises at Disaster Recovery

-         Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors; and/or

-         Any other tasks related to System Development and Maintenance as may be assigned by the supervisors.

REQUIREMENTS:

-         6 years’ post graduate programming experience on IBM mainframe z/OS and CICS operating environment using TSO, ISPF, COBOL for z/OS, CICS COBOL, JCL and other utilities.

-         6 years' post graduate hands-on programming experience using COBOL for z/OS and CICS COBOL in processing IBM VSAM and sequential files and able to maintain VSAM file structure.

-         6 years' post graduate working experience in preparing JCL for compilation, linkage and execution of COBOL for z/OS programs, Sort and other IBM Utilities.

-         6 years' post graduate hands-on programming experience using DB2/SQL in COBOL for z/OS and CICS COBOL programs.

-         Able to use ISPF Editor to write and maintain programs and JCLs;

-         Able to handle job compilation using JES2 and analyse compilation result using SDSF facilities;

-         Able to debug JCLs and programs written in COBOL for z/OS and CICS COBOL;

-         Able to use ISPF and JCLs and programs to prepare test data and test data sets;

-         Able to conduct unit, module, functional and volume tests; to analyse the test results and to take corrective actions.

RESPONSIBILITIES:

The Programmers shall be required to:

-         Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

-         Code, modify, test, correct and document new and existing JCLs;

-         Analyse the program specification to produce all testing condition and produce test data based on identified test conditions;

-         Prepare JCL to load DB2 table or define VSAM files with the extracted test data for performing the various tests, eg stress test, regression test, performance test etc. When tested successfully, repeat the process for creating production DB2 & VSAM files;

-         Prepare and maintain program and system documentation;

-         Assist in establishing file structures and processing logic requirements;

-         Produce deliverables according to group standards and procedures;

-         Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

-         Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

-         Train other contract programmers in the relevant skills;

-         Participate in Disaster Recovery activities eg simulation exercises at Disaster Recovery

-         Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors; and/or

-         Any other tasks related to System Development and Maintenance as may be assigned by the supervisors.

SENIOR ENGINEER C&S (5+ YEARS EXPERIENCE (CONSULTANCY BACKGROUND PREFERRED, ERSS / A&A / DESIGN EXPERIENCE REQUIRED)

Are you an experienced Civil & Structural Engineer looking to take the next step in your career? Join a growing consultancy team where your expertise will contribute to the successful delivery of diverse and technically challenging projects across Singapore.

Our client is a reputable Civil & Structural engineering consultancy firm, known for delivering high-quality, practical, and innovative solutions across residential, industrial, and commercial developments.

KEY RESPONSIBILITIES:

• Perform civil and structural design works in compliance with Singapore Standards and Eurocodes
• Develop and prepare design calculations, engineering reports, and detailed drawings
• Liaise and coordinate effectively with clients, architects, M&E consultants, and contractors
• Conduct site visits, attend project meetings, and carry out inspections as required
• Assist the Professional Engineer (PE) with submissions to BCA and relevant authorities
• Ensure all design deliverables are completed accurately and within project timelines
• Contribute to the progression of design from concept through to detailed stages
• Ensure designs adhere to local regulations, codes, and authority requirements
• Proactively identify, coordinate, and resolve design and technical issues
• Maintain organized documentation, including drawing registers, revisions, and records

PROJECT EXPOSURE:

• Landed residential developments
• A&A (Addition & Alteration) works
• ERSS and temporary works
• Industrial and commercial projects

SKILLS AND EXPERIENCE REQUIRED:

• Degree in Civil or Structural Engineering (recognized by PEB Singapore)
• Minimum 5 years of relevant experience in a C&S consultancy firm
• Strong experience in design, ERSS, and A&A works is required
• Familiar with structural software (e.g., Prokon, ProtaStructure, ETABS, SAFE, Plaxis) is an advantage
• Strong understanding of BCA submission process and local codes
• Proficient in AutoCAD and Microsoft Office
• Good communication and coordination skills
• Self-motivated, responsible, and able to work under tight deadlines
• Experience in landed housing projects will be an advantage

HOW TO APPLY:

Must Indicate:

• Detailed resume
• Availability or Notice Period to serve,
• Reason for Leaving,
• Current and Expected Salary

For the exceptional position offered, please click apply and attention to:

Babs Khanduja – babs@phoenix-recruit.com Dial: +65 64634941

I can provide an up-to-date market appraisal on current jobs and associated salaries. Contact me for a confidential discussion.

Refer a friend or colleague to Phoenix Recruitment today. If we place them into a job, you will receive SGD $588

*Contact your Consultant for full terms

MOM Registered Employment Agency: 20C0113 Employment Agency Personnel Registration No.: R1100441

DESIGN ENGINEER (2+ YEARS, C&S CONSULTANCY EXPERIENCE PREFERRED)

Are you a motivated Design Engineer looking to build your career in Civil & Structural consultancy? Join a dynamic team working on a diverse range of projects, where you will gain valuable exposure and contribute to delivering high-quality engineering solutions.

Our client is a reputable Civil & Structural consultancy firm in Singapore, known for delivering innovative and reliable solutions across residential, industrial, and commercial developments.

KEY RESPONSIBILITIES:

• Carry out civil and structural design in accordance with Singapore Standards and Eurocodes
• Perform civil and structural design works in compliance with Singapore Standards and Eurocodes
• Develop design calculations, technical documentation, and detailed engineering drawings
• Liaise and coordinate with clients, architects, M&E consultants, and contractors
• Participate in site visits, project meetings, and inspections as required
• Assist the Professional Engineer (PE) with submissions to BCA and relevant authorities
• Deliver design outputs within agreed project timelines
• Support design progression from concept stage through to detailed design
• Ensure all designs meet local authority requirements and applicable codes of practice
• Review and coordinate to identify and resolve design-related issues
• Manage documentation, including drawing control and revision updates

PROJECT EXPOSURE:

• Landed residential developments
• A&A (Addition & Alteration) works
• ERSS and temporary works
• Industrial and commercial projects

SKILLS AND EXPERIENCE REQUIRED:

• Bachelor’s Degree in Civil or Structural Engineering (recognized by PEB Singapore)
• At least 2 years of relevant experience in a Civil & Structural consultancy environment
• Knowledge of structural design software such as Prokon, ProtaStructure, ETABS, SAFE, or Plaxis is an added advantage
• Solid understanding of BCA submission procedures and local regulatory codes
• Proficient in AutoCAD and Microsoft Office applications
• Strong interpersonal, communication, and coordination abilities
• Highly motivated, responsible, and capable of working under tight deadlines
• Eager to learn and adapt in a fast-paced work environment
• Prior exposure to ERSS, temporary works, or landed residential projects will be beneficial
• Open to fresh graduates with strong technical foundation and a positive attitude

HOW TO APPLY

Must Indicate:

• Detailed resume
• Availability or Notice Period to serve,
• Reason for Leaving,
• Current and Expected Salary

For the exceptional position offered, please click apply and attention to:

Babs Khanduja – babs@phoenix-recruit.com Dial: +65 64634941

I can provide an up-to-date market appraisal on current jobs and associated salaries. Contact me for a confidential discussion.

Refer a friend or colleague to Phoenix Recruitment today. If we place them into a job, you will receive SGD $588

*Contact your Consultant for full terms

MOM Registered Employment Agency: 20C0113 Employment Agency Personnel Registration No.: R1100441

REQUIREMENTS:

-         6 years’ post graduate programming experience on IBM mainframe z/OS and CICS operating environment using TSO, ISPF, COBOL for z/OS, CICS COBOL, JCL and other utilities.

-         6 years' post graduate hands-on programming experience using COBOL for z/OS and CICS COBOL in processing IBM VSAM and sequential files and able to maintain VSAM file structure.

-         6 years' post graduate working experience in preparing JCL for compilation, linkage and execution of COBOL for z/OS programs, Sort and other IBM Utilities.

-         6 years' post graduate hands-on programming experience using DB2/SQL in COBOL for z/OS and CICS COBOL programs.

-         Able to use ISPF Editor to write and maintain programs and JCLs;

-         Able to handle job compilation using JES2 and analyse compilation result using SDSF facilities;

-         Able to debug JCLs and programs written in COBOL for z/OS and CICS COBOL;

-         Able to use ISPF and JCLs and programs to prepare test data and test data sets;

-         Able to conduct unit, module, functional and volume tests; to analyse the test results and to take corrective actions.

RESPONSIBILITIES:

The Programmers shall be required to:

-         Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

-         Code, modify, test, correct and document new and existing JCLs;

-         Analyse the program specification to produce all testing condition and produce test data based on identified test conditions;

-         Prepare JCL to load DB2 table or define VSAM files with the extracted test data for performing the various tests, eg stress test, regression test, performance test etc. When tested successfully, repeat the process for creating production DB2 & VSAM files;

-         Prepare and maintain program and system documentation;

-         Assist in establishing file structures and processing logic requirements;

-         Produce deliverables according to group standards and procedures;

-         Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

-         Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

-         Train other contract programmers in the relevant skills;

-         Participate in Disaster Recovery activities eg simulation exercises at Disaster Recovery

-         Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors; and/or

-         Any other tasks related to System Development and Maintenance as may be assigned by the supervisors.

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a. Have 6 years’ experience, in each of the programming skills:

• Core Java Technologies

- JSP

- Servlet

- Java Bean     

- React, ReactJS

- Session management

- JDBC, JPA, SQL

- RESTful WebServices and APIs

b. Have 6 years’ experience, in coding programs using each of the skills:

• Frontend and Enterprise Technologies

- HTML 5

- XHTML

- AJAX

- JSON

- Java Server Faces

- Enterprise JavaBeans (EJB)

▪ Session

▪ Entity & Message

▪ Service Locator

▪ Business Delegate

▪ Data Transfer Object (DTO)

▪ Data Access Object (DAO)

c. Preferably have hands on experience on the following:

• Development Tools and Frameworks

- IDE proficiency (IBM RAD9.0+, Eclipse, or equivalent)

- Spring Boot

- Modern Frontend Frameworks (React, Angular)

- Testing (JUnit, Testing Frameworks)

- Version Control (e.g. Git, BitBucket)

• Architecture and Security

- Portal and Portlet Development

- n-Tier Architecture

- Java Web Security/LDAP

- JEE Security

- JEE Transaction

- XML

- Web Services (SOAP)

- JNDI

- UML Diagrams

- Secure Coding Practices

▪ Prevention of XSS, SQL Injection, Command Injection

▪ Race Condition Handling

▪ Proper Error/Exception Management

• Core Competencies

- Problem-solving and analytical thinking

- Clean code practices and design patterns

- Performance optimization and debugging

- Security best practices

- Code review expertise

- Documentation skills

RESPONSIBILITIES:

The Programmers shall be required to do the following:

1. Development

▪ Code new features and maintain existing systems

▪ Follow coding standards and conventions

▪ Implement secure coding practices

2. Testing and Quality Assurance

▪ Prepare test data and documentation

▪ Set up testing and production environments

▪ Perform thorough testing (e.g. unit, modular and functional, etc) and debugging

▪ Conduct thorough testing with interfacing systems and stakeholders

3. Documentation and Standards

▪ Maintain system and program documentation

▪ Follow group standards and procedures

▪ Establish file structures and processing logic

4. Project Support

▪ Assist Project Leaders, and/or delegated officers, in the study and design of application systems and work coordination; support project management activities; and Provide end-user training and support

5. Professional Development

▪ Learn new programming skills as required

▪ Train other contract programmers

▪ Participate in disaster recovery exercises

6. Additional Duties

▪ Troubleshoot production issues

▪ Support system maintenance

▪ Execute other related tasks as assigned by the supervisors

Responsibilities -

• Design, develop, and implement ServiceNow ITOM and IRM modules with a focus on Discovery, Service Mapping.
• Build and maintain accurate, automated CMDB population through Discovery and integration with infrastructure, cloud, network, and third-party sources.
• Architect, configure, and support MID Servers, event management rules, probes, sensors, and automated workflows.
• Ensure CMDB data integrity, normalization, reconciliation, and support ongoing health assessments and audits.
• Troubleshoot and resolve issues related to ITOM, Discovery, Service Mapping, and CMDB modules.
• Collaborate closely with IT, infrastructure, application, and business teams throughout project lifecycles.
• Mentor junior developers and share technical expertise within the delivery team.
• Produce and maintain comprehensive technical documentation and implementation roadmaps.
• Stay updated with ServiceNow upgrades, releases, and ITOM best practices for continuous improvement.

Requirements: Experience: 5–8 years of hands-on ServiceNow development with a proven recording ITOM, IRM, Discovery, Service Mapping, and CMDB project delivery.

Certifications: ServiceNow ITOM-related certifications (e.g., Certified Implementation Specialist – ITOM, Discovery, Service Mapping).

Technical Skills:

• Deep practical knowledge of ServiceNow ITOM suite—especially Discovery, Service Mapping, Event Management, and CMDB.
• Experience with MID Server configuration and troubleshooting.
• Proficiency in scripting (JavaScript, Glide), Flow Designer, and system integrations.
• Understanding of cloud, on-premise, and hybrid infrastructure.
• Strong grasp of ITIL and configuration management best practices.

Responsibilities

• Implement and configure SPM modules including Project Portfolio Management (PPM), Demand Management, Resource Management, Agile Development, and Financial Planning.
• Customize project templates, scoring models, and portfolio dashboards.
• Design scalable technical architectures following ServiceNow best practices.
• Integrate SPM with tools like JIRA, MS Project, SAP, and other ServiceNow modules (ITSM, APM, CMDB).
• Automate workflows using Flow Designer and IntegrationHub.
• Enable strategic alignment through OKRs, KPIs, and investment planning.

Required Skills:

• 4+ years experience with ITSM platforms (ServiceNow preferred).
• Experience with GenAI tools (LLMs) and RPA frameworks (UiPath, Blue Prism).
• Understanding of Agentic AI principles: Perceive, Reason, Act, and Learn.

Key Requirements Across All Roles:

• Tools: ServiceNow (ITSM, ITOM, SPM, IRM, TPRM), Now Assist/GenAI, UiPath.
• Core Concepts: Agentic AI, Generative AI (LLMs), Robotic Process Automation (RPA), AIOps, Configuration Management Database (CMDB).
• Focus: Autonomous operations, improved productivity, reduced MTTR (Mean Time to Resolution), and risk mitigation.