Total 2,267 maintenance supervisor job vacancies in Others category in The Philippines

Company Overview

Freight Mark Logistics (S) Pte Ltd operates from Singapore Airport Logistics Park near airline terminals. Established in 2016, it is a fast-growing supply chain solutions provider offering air and ocean freight forwarding, cross-border trucking, warehousing, and integrated logistics services with global partners.

Job Summary

We are seeking a proactive and experienced Operations Supervisor to oversee the day-to-day operational activities of our freight forwarding and logistics business. The successful candidate will be responsible for ensuring smooth execution of end-to-end logistics operations, including airfreight, sea freight, land transportation, customs clearance, warehousing, distribution, project logistics, and customer service support. The Operations Supervisor will lead operational teams, coordinate with customers, carriers, vendors, and regulatory authorities, and ensure that all shipments are handled efficiently, cost-effectively, and in compliance with company standards and local regulations.

Responsibilities

Operations Management

• Supervise daily freight forwarding and logistics operations across air, ocean, and land transportation to ensure seamless service delivery
• Monitor shipment movements to guarantee timely pickup, transit, customs clearance, delivery, and completion of shipments
• Coordinate with airlines, shipping lines, transport providers, warehouses, and overseas agents to maintain operational flow
• Oversee import, export, cross-trade, and transshipment shipments to meet customer and regulatory requirements
• Prepare and process shipping documentation accurately, including Bills of Lading, Air Waybills, permits, and customs declarations
• Manage warehousing, inventory control, cargo handling, and distribution activities to optimize operational efficiency
• Resolve operational issues, shipment delays, cargo discrepancies, and customer escalations promptly to maintain service quality

Team Leadership

• Lead, supervise, and motivate operations staff to achieve departmental objectives and maintain high performance
• Allocate workload and resources effectively to maximize operational efficiency
• Provide coaching, training, and performance guidance to develop team capabilities
• Conduct regular team meetings and monitor employee performance to ensure alignment with goals

Customer Service & Stakeholder Management

• Maintain strong relationships with customers, vendors, carriers, and business partners to support business growth
• Ensure customer requirements and service level agreements (SLAs) are consistently met
• Respond professionally and promptly to customer inquiries and operational issues
• Collaborate closely with Sales and Customer Service teams to enhance customer retention and satisfaction

Compliance & Quality Assurance

• Ensure compliance with Singapore Customs regulations, trade compliance requirements, and industry standards
• Adhere to workplace safety, security, and operational procedures to maintain a safe working environment
• Monitor and maintain service quality, operational KPIs, and customer satisfaction metrics
• Support internal and external audits as required to uphold regulatory and company standards

Process Improvement

• Identify opportunities to improve operational efficiency and reduce costs through analysis and innovation
• Implement best practices and standard operating procedures (SOPs) to standardize workflows
• Monitor operational performance and prepare management reports to inform decision-making
• Participate in digitalisation and process automation initiatives to enhance operational capabilities

Required competencies and certifications

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or related discipline
• Minimum 3–5 years of experience in freight forwarding, logistics, or supply chain operations
• Experience handling air freight, sea freight, customs clearance, transportation, and warehousing operations

Preferred competencies and qualifications

• At least 1–2 years of supervisory or team leadership experience
• Strong understanding of freight forwarding processes and international trade documentation
• Familiarity with Singapore Customs regulations
• Knowledge of Incoterms, shipping practices, and supply chain operations
• Proficient in Microsoft Office applications and freight forwarding/logistics management systems
• Strong leadership, communication, and interpersonal skills to effectively manage teams and stakeholders
• Excellent problem-solving and decision-making abilities to resolve operational challenges
• Ability to work under pressure and manage multiple priorities efficiently

Other Information

Benefits

• Competitive salary and performance incentives
• Medical and insurance coverage
• Annual leave and statutory benefits
• Professional development and training opportunities
• Career progression within a growing logistics organisation

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SUMMARY AND BENEFITS

• Work location: Raffles City Shopping Centre / One Holland Village / Parkway Parade
• Work Schedule: 5 workdays, 44 hours per week
• Sign-on bonus (Terms and conditions apply)
• Staff incentive program
• On-the-job Training provided

ROLE & RESPONSIBILITIES

• Responsible for overseeing the daily restaurant activities and operations.
• Managing restaurant staff's work schedules.
• Monitoring inventory and ensuring that all supplies and other restaurant essentials are adequately stocked.
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Support and assist team members in handling guest inquiries and requests.
• Responding efficiently and accurately to restaurant customer complaints.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Ensure compliance with sanitation and safety regulations.
• Standard service duties.

REQUIREMENTS

• At least 1 year of relevant experience in the F&B industry
• Min. secondary school education with 'O' level passes
• Able to start work immediately or within a short notice period would be preferred
• Possess Food safety and hygiene certificate
• Able to work on weekends and public holidays

Please click on the APPLY button or send your resume directly to recruit@hedonismhospitality.co with your availability date and expected salary.

**We regret to inform you that only shortlisted candidates will be notified. **

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

Responsibilities:

1. Provide a pleasant dining experience to customers and event guests.
2. Response promptly for guests feedback that requires the restaurant manager’s decision and immediate actions.
3. Work together with the operation team to achieve the restaurant sales target.
4. Create staff schedule to ensure appropriate staffing
5. Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; and enforcing policies and procedures for the restaurant operation team.
6. Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews ; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; identifying trends; determining system improvements; and implementing changes to the restaurant set ups, feel, and policies if deemed necessary.
7. Meets restaurant financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analysing variances, and initiating corrective actions. To ensure operational costs are within the given the company’s budget and financial requirements.
8. Plans menus by consulting with chefs, estimating food costs and profits, and adjusting menus.
9. Controls costs by reviewing portion control and quantities of preparation; minimizing waste; and ensuring high quality of preparation.
10. Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing action plans;
11. Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; and monitoring food presentation and service.
12. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; and exploring innovative opportunities to add value to job and restaurant accomplishments
13. To assists banquet team as and when is necessary and instructed by the management.
14. Promote the brand in the local community through word-of-mouth and restaurant events.

Competencies

• Manage activities across various departments such as Operation, Kitchen, Sales and regulatory compliance
• Provide inspired leadership for the organization
• Monitor every process and procedure
• Ensure streamlined production of goods and services
• Organising paperwork and managing a team effectively
• Respond to Customer complaints tactfully and professionally.
• Strive towards Best Customer Satisfaction
• Patience and customer-oriented approach
• Excellent Customer Service Skill

Join the opening team of Staple, an exciting new fast-casual bowl concept built around fresh, hearty and fully customisable workday meals.  Operated as a distinct concept within the group, Staple has its own dedicated team and identity.

We are seeking a skilled and driven Senior Supervisor (Kitchen) to support the setup and daily kitchen operations, playing a key role in bringing this new concept to life from day one.

In this role, you will be responsible for preparing and assembling high-quality ingredients with consistency, speed, and precision, while upholding strict kitchen discipline and food safety standards—especially during busy service periods. As a senior member of the team, you will lead by example, support and guide junior staff, and ensure the kitchen is fully prepared for smooth and efficient lunch and dinner operations.

This is a great opportunity for a proactive culinary professional who enjoys building strong kitchen foundations, thrives in fast-paced environments, and wants to be part of launching a fresh, modern dining concept from the ground up.

Role Purpose

The Senior Supervisor (Kitchen) supports the daily kitchen operations of Staple, a fast-casual bowl concept focused on fresh, hearty and customisable workday meals.

This role is responsible for preparing, cooking and assembling high-quality ingredients consistently, while maintaining strong kitchen discipline, food safety standards and operational speed during peak service.

The Senior Supervisor (Kitchen) is expected to lead by example, support junior kitchen team members, and help ensure the kitchen is ready for smooth lunch and dinner operations.

Key Responsibilities

1. Food Preparation & Production

·    Prepare ingredients according to approved recipes, portion standards and prep lists.

·    Handle proteins, grains, vegetables, sauces and toppings with consistency and care.

·    Ensure cooked and fresh components are prepared to the correct quality, taste and presentation standards.

·    Support daily mise en place so the kitchen is fully ready before service.

·    Monitor ingredient freshness, shelf life and holding standards.

·    Minimise wastage through proper preparation, storage and stock rotation.

2. Cooking & Service Execution

·    Execute assigned station duties during service with speed, accuracy and consistency.

·    Maintain product quality during peak lunch and dinner periods.

·    Ensure bowls and menu items are assembled according to brand standards.

·    Communicate clearly with the team during service to avoid delays and errors.

·    Support takeaway, delivery and dine-in orders as required.

·    Assist in maintaining smooth service flow during high-volume periods.

3. Kitchen Organisation & Cleanliness

·    Keep assigned station clean, organised and well-stocked at all times.

·    Follow proper food hygiene, sanitation and workplace safety practices.

·    Ensure equipment, tools and storage areas are cleaned and maintained properly.

·    Conduct proper opening and closing duties.

·    Support daily cleaning schedules and kitchen maintenance routines.

4. Quality Control

·    Check food quality before and during service.

·    Ensure consistency in taste, portioning, cooking temperature and presentation.

·    Highlight quality issues, ingredient shortages or operational concerns to the Sous Chef / Head Chef.

·    Support recipe testing, menu improvements and product refinement when required.

·    Help maintain brand standards across all food items.

5. Inventory & Cost Control

·    Assist with daily stock checks and ingredient requisitions.

·    Support proper receiving and storage of goods.

·    Practise FIFO and proper labelling.

·    Reduce unnecessary wastage and over-preparation.

·    Inform supervisors of slow-moving, damaged or low-quality ingredients.

6. Team Support & Leadership

·    Guide junior cooks, commis and part-time kitchen staff during preparation and service.

·    Lead by example in discipline, cleanliness, urgency and teamwork.

·    Support training of new team members on recipes, stations and SOPs.

·    Help maintain a positive and professional kitchen culture.

·    Step up to support the Sous Chef / Head Chef when required.

Requirements

·    Minimum 3 to 5 years of kitchen experience.

·    Prior experience as Supervisor / Senior Supervisor (Kitchen) preferred.

·    Experience in fast-casual, cafe, salad / bowl, Western, Asian or high-volume kitchen operations is advantageous.

·    Strong understanding of food preparation, hygiene and kitchen discipline.

·    Able to work quickly and accurately during peak service.

·    Comfortable handling both cooked and fresh food components.

·    Good teamwork and communication skills.

·    Able to follow SOPs and maintain consistency.

·    Positive attitude, strong work ethic and willingness to learn.

·    Valid food hygiene certification required.

Key Attributes

·    Reliable and punctual

·    Fast and organised

·    Clean and disciplined

·    Quality-focused

·    Calm under pressure

·    Hands-on and proactive

·    A good team player

·    Able to lead junior staff by example

·    Comfortable working in a new concept / opening environment

What Good Performance Looks Like

·    Station is fully ready before service.

·    Food quality and portioning are consistent.

·    Service moves smoothly during peak hours.

·    Wastage is controlled through proper prep and stock management.

·    Kitchen is clean, organised and well maintained.

·    Junior staff receive clear guidance and support.

·    Problems are flagged early and solved quickly.

·    Candidate contributes positively to the launch and growth of Staple.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.

Join the opening team of Staple, an exciting new fast-casual bowl concept built around fresh, hearty and fully customisable workday meals. We are seeking a skilled and driven Senior Supervisor (Kitchen) to support the setup and daily kitchen operations, playing a key role in bringing this new concept to life from day one.

In this role, you will be responsible for preparing and assembling high-quality ingredients with consistency, speed, and precision, while upholding strict kitchen discipline and food safety standards—especially during busy service periods. As a senior member of the team, you will lead by example, support and guide junior staff, and ensure the kitchen is fully prepared for smooth and efficient lunch and dinner operations.

This is a great opportunity for a proactive culinary professional who enjoys building strong kitchen foundations, thrives in fast-paced environments, and wants to be part of launching a fresh, modern dining concept from the ground up.

Role Purpose

The Senior Supervisor (Kitchen) supports the daily kitchen operations of Staple, a fast-casual bowl concept focused on fresh, hearty and customizable workday meals.

This role is responsible for preparing, cooking and assembling high-quality ingredients consistently, while maintaining strong kitchen discipline, food safety standards and operational speed during peak service.

The Senior Supervisor is expected to lead by example, support junior kitchen team members, and help ensure the kitchen is ready for smooth lunch and dinner operations.

Key Responsibilities

1. Food Preparation & Production

·    Prepare ingredients according to approved recipes, portion standards and prep lists.

·    Handle proteins, grains, vegetables, sauces and toppings with consistency and care.

·    Ensure cooked and fresh components are prepared to the correct quality, taste and presentation standards.

·    Support daily mise en place so the kitchen is fully ready before service.

·    Monitor ingredient freshness, shelf life and holding standards.

·    Minimise wastage through proper preparation, storage and stock rotation.

2. Cooking & Service Execution

·    Execute assigned station duties during service with speed, accuracy and consistency.

·    Maintain product quality during peak lunch and dinner periods.

·    Ensure bowls and menu items are assembled according to brand standards.

·    Communicate clearly with the team during service to avoid delays and errors.

·    Support takeaway, delivery and dine-in orders as required.

·    Assist in maintaining smooth service flow during high-volume periods.

3. Kitchen Organisation & Cleanliness

·    Keep assigned station clean, organised and well-stocked at all times.

·    Follow proper food hygiene, sanitation and workplace safety practices.

·    Ensure equipment, tools and storage areas are cleaned and maintained properly.

·    Conduct proper opening and closing duties.

·    Support daily cleaning schedules and kitchen maintenance routines.

4. Quality Control

·    Check food quality before and during service.

·    Ensure consistency in taste, portioning, cooking temperature and presentation.

·    Highlight quality issues, ingredient shortages or operational concerns to the Sous Chef / Head Chef.

·    Support recipe testing, menu improvements and product refinement when required.

·    Help maintain brand standards across all food items.

5. Inventory & Cost Control

·    Assist with daily stock checks and ingredient requisitions.

·    Support proper receiving and storage of goods.

·    Practise FIFO and proper labelling.

·    Reduce unnecessary wastage and over-preparation.

·    Inform supervisors of slow-moving, damaged or low-quality ingredients.

6. Team Support & Leadership

·    Guide junior cooks, commis and part-time kitchen staff during preparation and service.

·    Lead by example in discipline, cleanliness, urgency and teamwork.

·    Support training of new team members on recipes, stations and SOPs.

·    Help maintain a positive and professional kitchen culture.

·    Step up to support the Sous Chef / Head Chef when required.

Requirements

·    Minimum 3 to 5 years of kitchen experience.

·    Prior experience as Supervisor / Senior Supervisor (Kitchen) preferred.

·    Experience in fast-casual, cafe, salad / bowl, Western, Asian or high-volume kitchen operations is advantageous.

·    Strong understanding of food preparation, hygiene and kitchen discipline.

·    Able to work quickly and accurately during peak service.

·    Comfortable handling both cooked and fresh food components.

·    Good teamwork and communication skills.

·    Able to follow SOPs and maintain consistency.

·    Positive attitude, strong work ethic and willingness to learn.

·    Valid food hygiene certification required.

Key Attributes

·    Reliable and punctual

·    Fast and organised

·    Clean and disciplined

·    Quality-focused

·    Calm under pressure

·    Hands-on and proactive

·    A good team player

·    Able to lead junior staff by example

·    Comfortable working in a new concept / opening environment

What Good Performance Looks Like

·    Station is fully ready before service.

·    Food quality and portioning are consistent.

·    Service moves smoothly during peak hours.

·    Wastage is controlled through proper prep and stock management.

·    Kitchen is clean, organised and well maintained.

·    Junior staff receive clear guidance and support.

·    Problems are flagged early and solved quickly.

·    Candidate contributes positively to the launch and growth of Staple.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.

Supervise daily ACMV works at site and ensure works are carried out according to approved drawings, specifications, and project requirements.
Monitor site progress and ensure works are completed within the project schedule.
Conduct regular site inspections to ensure workmanship quality and compliance with safety regulations.
Coordinate material deliveries, manpower allocation, and site activities.
Attend site meetings and provide updates on work progress and site issues.
Identify and resolve site technical issues in a timely manner.
Prepare site reports, progress updates, and documentation as required.
Monitor and verify completed works for progress claims and variation works.
Liaise with relevant authorities and stakeholders when required.

Roles & Responsibilities

Job Description:

1. Supervise and guide junior service crews/ waiter/ waitress.

2. Prepare tables for meals, including setting up items such as linens, silverware and glassware. Arrange tables and dining areas.

3. Fill salt, pepper, sugar, cream, condiment and napkin containers. Stock serving station or dining areas with supplies.

4. Stock service areas with supplies such as coffee, food, tableware and linens.

5. Prepare hot and cold beverages in the machine.

6. Greet guest and welcome them.

7. Escort customers to their tables and assist guests with seating arrangement.

8. Assist cashier by answering phones to take reservations and by greeting, seating and thanking guest.

9. Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.

10. Clean tables or counters after patrons have finished dining.

11. Perform cleaning duties such as sweeping, mopping floors, and taking out trash.

12. Adhere to all relevant food hygiene & safety house rules.

Cashiering Job Scope (When needed)

1. Receive payments and present change to customers

2. Function as the host/hostess of the restaurant

3. Make reservations for customers

4. Appeal to impatient or irritated customers, especially during rush hours

5. Manage the register, including all credit card and cash operations

6. Ensure a balance of the register at the end of the shift or working period

7. Answer the restaurant telephone for enquiries and reservations

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Responsibilities

• Manage the whole coffeeshop of the cleanness
• Manage the roster schedule of operations team
• Manage the labour cost & forecasts
• Recruit and train the new staff
• Improve the quality of the customer service
• Make sure the coffeeshop work in smooth
• Cashiering when emergency timing
• Manage the whole coffeeshop
• Need split shift
• Brew Coffee
• Manage Food Inventory
• Manage cash flow
• Manage Workers
• Keep outlet clean toilet cleanliness

Responsibilities

• Manage the whole coffeeshop of the cleanness
• Manage the roster schedule of operations team
• Manage the labour cost & forecasts
• Recruit and train the new staff
• Improve the quality of the customer service
• Make sure the coffeeshop work in smooth
• Cashiering when emergency timing
• Manage the whole coffeeshop
• Need split shift
• Brew Coffee
• Manage Food Inventory
• Manage cash flow
• Manage Workers
• Keep outlet clean toilet cleanliness

• Oversee and manage the designated Coffeeshop or Food Court and its operational and manpower planning

• Monitor and be responsible for sales performance of respective outlets

• Responsible for ordering of goods and supplies, receiving and checking on inventory of goods and supplies

• Ensure food safety regulations are followed as according to SFA’s policy

• Involve in investigation of issues relating to customer complain (Service and Product Quality)

• Attending to customers’ needs, complaints and enquiries

• Recruit, train, supervise and develop staff

• Perform related duties/tasks as required

Job Requirements

• With passion in working in F&B industry and its operational processes.

• Able to work on weekends and public holidays, 6-day work week.

• Adaptive to fast paced environment, resilient to changes and willing to accept new challenges.

• Able to work independently and in a team.

• Excellent interpersonal skills with the ability to communicate with all level of employees.

• Good communication and interpersonal skills

• High initiative and positive attitude

we are looking for The Restaurant Supervisor to overseeing the daily operations of the restaurant, ensuring excellent customer service, maintaining high food and service standards, supervising staff, and achieving business objectives. The role requires strong leadership, operational management, and problem-solving skills to ensure the smooth and efficient running of the restaurant.

Key Responsibilities

Staff Management

• Supervise and coordinate the daily activities of restaurant staff.

• Delegate responsibilities and ensure all duties are completed efficiently.

• Schedule employee shifts and maintain adequate staffing levels.

• Monitor staff attendance, punctuality, grooming, and performance.

• Foster teamwork and maintain a positive working environment.

Customer Service

• Ensure all customers receive attentive, professional, and efficient service.

• Resolve customer complaints promptly and professionally.

• Handle difficult customer situations while maintaining customer satisfaction.

• Monitor customer feedback and implement service improvements.

Operations Management

• Oversee the daily operation of the restaurant to ensure smooth workflow.

• Ensure proper opening and closing procedures are followed.

• Monitor inventory levels and coordinate stock replenishment.

• Ensure equipment and facilities are properly maintained.

• Maintain proper food safety, hygiene, and sanitation standards.

• Ensure compliance with all health, safety, and government regulations.

Administrative Duties

• Prepare daily, weekly, and monthly operational reports.

• Maintain accurate records of inventory, staff attendance, and sales.

• Report operational issues and business performance to senior management.

• Ensure all company documentation and records are properly maintained.

Job Description

• Confident in interaction with customers, colleagues, and other departments where appropriate.
• Inspect and ensure good overall cleanliness
• Give training to staff where necessary
• Understand and complies with the company’s policies and procedures
• Handle customer complaints and feedback

Requirement

• Service-Oriented & Excellent service attitude
• Good communication and strong interpersonal skill
• Good team player
• Thrives working in a fast-paced environment as part of a team
• A fast learner and able to think quickly on one’s feet
• Work with passion, zest, energy and professionalism
• Need to working in Public Holiday

Job Description

We are seeking an experienced Supervisor to oversee daily operational activities, supervise staff, coordinate workflow, and ensure efficient execution of company operations while maintaining safety and quality standards.

Responsibilities

• Supervise daily operations and allocate work to operational staff.
• Monitor work progress and ensure tasks are completed on schedule.
• Coordinate with customers, suppliers and internal departments.
• Prepare operational reports and maintain accurate records.
• Ensure compliance with workplace safety regulations and company procedures.
• Monitor inventory, equipment and operational resources.
• Train, guide and evaluate team members.
• Perform other duties assigned by the management.

Requirements

• Experience supervising operations in the engineering, machinery or industrial equipment industry.
• Strong leadership, communication and problem-solving skills.
• Able to work independently under pressure.
• Proficient in Microsoft Office applications.
• Willing to work overtime when operationally required.