Total 5,097 customer experience manager job vacancies in Others category in The Philippines

Job Description & Requirements

• Take ownership of day-to-day operations, including opening/closing, scheduling staff shifts, and ensuring smooth service flow.
• Hire, train, train, mentor, and supervise staff, foster a positive work environment and ensure compliance with company policies
• Greet customers, handle reservations, and resolve complaints promptly to ensure high satisfaction.
• Monitor inventory levels, order food and beverages, manage vendor relationships, and perform stock audits to reduce waste and control costs.
• Monitor sales, manage budgets, and generate daily/weekly reports on operational performance.
• Ensure strict adherence to health, safety, and hygiene regulations, ensuring the premises are clean and safe for guests and staff.
•  Strong leadership skills to motivate staff and manage team performance
• Availability to work shifts, weekends, and public holidays.

Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.
• Must work on weekend and public holiday

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

• Oversees all architectural aspects of construction projects, from design coordination and shop drawing approvals to site execution and project completion.
• The role ensures compliance with project specifications, quality standards, and Singapore building regulations while coordinating with consultants, subcontractors, and site teams to deliver projects safely, efficiently, and on schedule.
• Lead and coordinate architectural design, planning, and execution for construction projects.
• Review and approve architectural drawings, shop drawings, material submissions, and technical documents.
• Ensure compliance with building codes, project specifications, quality standards, and safety requirements.
• Manage project schedules, budgets, resources, and architectural deliverables in collaboration with project stakeholders.
• Conduct site inspections, monitor construction quality, and resolve architectural and technical issues.
• Prepare and manage project documentation, including QM/PQP, RFI, RFA, Method Statements, DfS submissions, and CONQUAS inspections.
• Coordinate with clients, consultants, contractors, and regulatory authorities to ensure smooth project delivery.
• Lead, mentor, and support junior architectural staff and promote effective teamwork.
• Stay updated on industry trends and implement best practices to improve project outcomes.

Requirements

• Bachelor’s Degree in Architecture, Civil Engineering, Professional certifications (e.g., Registered Architect, Chartered Architect) or a related field.
• Minimum of 10 years experience in architecture and design management, experience in managing large-scale commercial, residential, integrated, government, or industrial projects.
• Proficiency in architectural design software (e.g., AutoCAD, Revit, BIM Navisworks) and Microsoft Office Suite.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270
EA Personnel No: R22110981
EA Personnel Name: Law Mei Fong

We are seeking a driven, highly organized Assistant Logistics Manager to join our growing supply chain team. In this role, you will bridge the gap between strategic planning and day-to-day operations—running point on international shipping schedules, monitoring warehouse execution, and directly enforcing medical device storage standards.

This is an excellent opportunity for a senior logistics executive or supervisor with strong GDPMDS (Good Distribution Practice for Medical Devices) experience who is ready to step up into a leadership role, manage key 3PL/vendor relationships, and optimize fulfillment across local and global healthcare markets.

Key Responsibilities

1. Daily Shipping & Freight Execution

• Coordinate day to day inbound and outbound international shipments (air, sea, express courier) across regional and global markets.

• Prepare, review, and verify all shipping documentation (e.g., commercial invoices, packing lists, Bills of Lading, Certificate of Origin) to ensure flawless customs clearance.

• Track shipments proactively, resolve transit delays with freight forwarders, and provide regular ETA updates to sales and procurement teams.

2. Warehouse Supervision & Cold Chain Quality

• Oversee daily warehouse workflows, ensuring that high-value hardware and sensitive monitoring components are handled and stored correctly.

• Monitor environmental conditions (temperature and humidity controls) for sensitive inventories like CGM sensors and rapid test kits to maintain cold-chain integrity.

• Supervise cyclical counts and comprehensive inventory audits to ensure system accuracy matches physical stock levels in the ERP system.

3. Compliance Enforcement & Traceability

• Actively assist in maintaining BUZUD's GDPMDS certification and ensuring alignment with HSA (Health Sciences Authority) regulations.

• Enforce product traceability protocols, verifying that batch numbers and serial numbers are accurately recorded at every stage of inbound receipt and outbound dispatch.

• Document any logistics discrepancies, damaged cargo claims, or temperature excursions, and assist in executing corrective actions (CAPA).

4. Distribution & Vendor Coordination

• Coordinate B2B logistics pipelines supplying local hospitals, clinics, and pharmacy networks (e.g., Novena Medical Center, Raffles Hospital networks).

• Supervise e-commerce fulfillment and last-mile delivery partners to ensure consumer-facing KPIs (On-Time Delivery, order accuracy) remain high.

• Evaluate 3PL and courier performance data regularly to identify cost-saving and route-optimization opportunities.

We are hiring perform artiste manager to look after all our perform artiste and also in charge their performing and also need to do sales for our company he/she also need to in charge all the staff perform for monthly show to be present and also need to arrange all out look of all performing artiste.

Job Summary

Manage and lead daily salon operations to deliver excellent customer service, supervise and develop staff, oversee scheduling and inventory, and support marketing and recruitment efforts to drive salon success and client satisfaction.

Responsibilities

• Manage daily salon operations, including opening and closing procedures, to ensure smooth workflow and service delivery
• Supervise hairstylists, assistants, receptionists, and other salon staff to maintain team performance and service quality
• Create and manage staff schedules and attendance to optimize resource allocation and meet client demand
• Train, support, and motivate team members to enhance skills and foster a positive work environment
• Ensure high standards of customer service and client satisfaction through proactive engagement and quality control
• Handle client complaints or concerns professionally to resolve issues and maintain client loyalty
• Monitor salon cleanliness, safety, and hygiene standards to comply with health regulations and create a safe environment
• Manage bookings, appointments, and walk-in clients efficiently to maximize salon capacity and client convenience
• Track sales, services, and retail product performance to identify opportunities for growth and improvement
• Order and manage salon supplies, products, and equipment to maintain adequate inventory and operational readiness
• Maintain accurate records, reports, and inventory to support business analysis and decision-making
• Support marketing promotions and client retention activities to increase customer base and repeat business
• Ensure staff follow company policies and industry regulations to uphold professional standards and compliance
• Assist in recruiting, interviewing, and onboarding new employees to build a competent and cohesive team

Preferred competencies and qualifications

• Previous experience in salon management, beauty, or customer service
• Good knowledge of hair salon services and products
• Sales and retail experience is an advantage
• Ability to work weekends, evenings, or holidays as needed
• Professional appearance and friendly attitude

• Drive acquisition of SME clients requiring short-term working capital by actively sourcing and building your own pipeline.
• Engage business owners to understand their financing needs and structure suitable loan solutions based on cash flow and repayment ability.
• Conduct initial financial reviews using company financials, bank records, and ACRA data before submission.
• Manage the full deal cycle from prospecting and pitching to approval, closing, and post-disbursement follow-up.
• Maintain long-term relationships with clients to encourage repeat financing, referrals, and portfolio growth while monitoring repayment performance.

Requirements:

• At least 3 years of relevant experience in SME financing, business lending, or unsecured loan sales.
• Proven ability to originate and close deals independently in a target-driven environment.
• Good understanding of SME financials, cash flow assessment, and basic credit evaluation.
• Strong sales mindset with resilience and confidence in client acquisition.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Oversees all architectural aspects of construction projects, from design coordination and shop drawing approvals to site execution and project completion.
• The role ensures compliance with project specifications, quality standards, and Singapore building regulations while coordinating with consultants, subcontractors, and site teams to deliver projects safely, efficiently, and on schedule.
• Lead and coordinate architectural design, planning, and execution for construction projects.
• Review and approve architectural drawings, shop drawings, material submissions, and technical documents.
• Ensure compliance with building codes, project specifications, quality standards, and safety requirements.
• Manage project schedules, budgets, resources, and architectural deliverables in collaboration with project stakeholders.
• Conduct site inspections, monitor construction quality, and resolve architectural and technical issues.
• Prepare and manage project documentation, including QM/PQP, RFI, RFA, Method Statements, DfS submissions, and CONQUAS inspections.
• Coordinate with clients, consultants, contractors, and regulatory authorities to ensure smooth project delivery.
• Lead, mentor, and support junior architectural staff and promote effective teamwork.
• Stay updated on industry trends and implement best practices to improve project outcomes.

Requirements

• Bachelor’s Degree in Architecture, Civil Engineering, Professional certifications (e.g., Registered Architect, Chartered Architect) or a related field.
• Minimum of 10 years experience in architecture and design management, experience in managing large-scale commercial, residential, integrated, government, or industrial projects.
• Proficiency in architectural design software (e.g., AutoCAD, Revit, BIM Navisworks) and Microsoft Office Suite.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270
EA Personnel No: R22110981
EA Personnel Name: Law Mei Fong

Support Application Risk and Control function for Information and Technology Cyber Risk Management operations.

Skillsets (Must Have)

• Possess a degree in Computer Science/Information Technology or related fields.
• 3 to 7 years of experience in IT cyber security risk management, implementation and governance.
• Proficient with professional industry knowledge and experience in Information, Technology Risk, Cyber Security risk management, and frameworks (e.g. NIST, COBIT, ITIL etc.).
• Experience in performing IT risk assessments, vendor risk assessments, audit and operational risk issues management, and recommending appropriate remediations for in-house developed applications, commercial off the shelf products and Cloud services/platforms.
• Experience in conducting regular awareness trainings for staff on cyber, information and technology risks (including policies, standards and relevant topics), periodically publishing security awareness articles and email phishing simulation campaigns etc.
• Strong influential, problem solving, analytical and interpersonal skills.
• Excellent written and communication skills.

Skillsets (Good to Have)

• Preferably with IT security certification (e.g. CISSP, CISM, CCSK, CGEIT).

KEY RESPONSIBILITIES

1.      IT Operations &Application Management

·       Lead and manage the overall operations of the IT Department.

·       Implement, support, maintain, and enhance enterprise applications, including but not limited to SAP, CRM System, Corporate Websites, Spikerz and other business applications.

·       Ensure critical business systems remain available, stable, and secure.

·       Monitor application interfaces and data synchronization between systems, ensuring timely and accurate data updates.

·       Perform monthly SPSI data downloads and system closing activities.

·       Troubleshoot application issues and provide first-level support; escalate unresolved issues to HQ IT teams or vendors when necessary.

·       Manage software licensing, user access controls, and application role administration.

2.      Programming & System Development

·       Develop, maintain, and enhance software solutions, scripts, integrations, and automation tools to improve business processes and operational efficiency.

·       Support system integrations between SAP and other enterprise applications.

·       Design and develop reports, dashboards, data extraction tools, and workflow automations.

·       Collaborate with vendors and business users on application customization, enhancement requests, and change implementations.

·       Participate in software testing, deployment, and version upgrades.

·       Evaluate emerging technologies and recommend innovative digital solutions to support business objectives.

3.      Infrastructure, Network & Security Management

·       Oversee company LAN/WAN infrastructure, network performance, and connectivity.

·       Support HQ and regional teams in managing Global Network Services, Voice and Data Communications, VPN and Remote Access Solutions, Leased Lines and Internet Connectivity and etc.

·       Manage IT infrastructure projects including office relocation, renovation, network cabling, and connectivity setup.

·       Administer and support Servers and backup systems, Email systems (Microsoft 365), Anti-virus and endpoint protection, User accounts and access management, Global IDs and VPN accounts

·       Ensure IT assets, hardware, software, and licenses are properly managed and controlled.

4.      Cybersecurity, Risk & Compliance

·       Promote secure and responsible use of information assets across the organization.

·       Develop, implement, and maintain IT Security Policies, Information Security Policies, IT Procedures and Guidelines, License Compliance Controls

·       Manage IT risk initiatives, including Door Access Systems, Website Security, Social Media Administration Tools, Endpoint Security, Backup and Recovery Processes

·       Ensure compliance with internal audit requirements, HQ security guidelines, and corporate governance standards.

·       Coordinate security assessments, vulnerability remediation, and risk mitigation activities.

5.      Project Management& Continuous Improvement

·       Plan, manage, and deliver IT projects from initiation through implementation.

·       Work closely with business users, vendors, and HQ IT teams on System upgrades, new application deployments, Change Requests (CR), Process improvements, Infrastructure projects and etc.

·       Evaluate, recommend, and implement hardware, software, subscriptions, and technology solutions.

·       Prepare project proposals, business cases, budgets, and implementation plans.

·       Drive continuous improvement initiatives and digital transformation projects.

6.      Vendor & Stakeholder Management

·       Serve as the primary liaison between local users, HQ IT teams, and external vendors.

·       Coordinate hardware maintenance, software support agreements, and managed service providers.

·       Manage vendor performance, contracts, renewals, quotations, and service delivery.

·       Support contractor offices and warehouse operations with internet connectivity, SAP remote access, and network services.

7.      Budget & Asset Management

·       Prepare and manage annual IT budgets.

·       Monitor IT expenditures and ensure cost-effective utilization of resources.

·       Coordinate with Finance teams on budgeting, forecasting, and procurement activities.

·       Manage IT inventory, software subscriptions, and asset lifecycle planning.

8.      User Support &Shared Services

·       Provide IT shared services and technical support to internal users.

·       Act as backup IT Administrator when required.

·       Lead helpdesk activities and ensure timely resolution of user issues.

·       Conduct user training and promote technology adoption across the organization.

REQUIREMENTS

·       Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.

·       Minimum 5 - 8years of IT management experience.

·       Proven experience managing infrastructure, cybersecurity, vendors, and IT projects.

·       Experience supporting enterprise applications and business intelligence systems.

·       Sound knowledge of SAP, Microsoft 365 Administration, Windows Server and Network Administration, Cybersecurity and IT Governance, Database Management and Reporting Tools, Cloud Services and Remote Connectivity.

·       Programming or scripting experience in one or more – SQL; Python; JavaScript; PowerShell; VB.NET/C#; and API Integration Technologies.

·       Experience in system integration, workflow automation, and business process optimization.

·       Strong leadership and stakeholder management capabilities.

·       Excellent analytical and problem-solving skills.

·       Effective communication and project management skills.

·       Ability to work independently while collaborating with regional and global teams.

·       Strong customer-service orientation and commitment to operational excellence.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Our client is a multinational company in the Facilities Management industry. Due to their current expansion plan, they are looking for an Assistant Operations Manager to join their Facilities Management team, in hopes of developing the current high performing team. They are located in the Central – easily accessible.

The Assistant Operations Manager's responsible is:

• Lead and oversee contract operations, ensuring smooth service delivery and compliance with company standards.
• Monitor service performance against KPIs and SLAs, implementing improvements where required.
• Manage workforce planning, recruitment, onboarding, training, and employee retention initiatives.
• Ensure compliance with employment regulations, contractual requirements, and safety standards.
• Build strong client relationships and serve as the main point of contact for operational matters.
• Drive employee engagement, customer satisfaction, and continuous improvement programs.
• Conduct risk assessments and coordinate incident response and emergency procedures.
• Identify and implement process improvements to enhance productivity, service quality, and resource utilization.

Requirement

• Diploma / Degree
• At least 2 years of services experience in hospital environment
• Experience in facility services projects and people management

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to john@oaktree.com.sg

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Senior-ExecutiveAssistant-Manager-%28Study-Monitor%29/31477-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for an experienced clinical monitor to perform the study monitroing in ADVANcing Clinical Evidence in Infectious Diseases Network (ADVANCE ID). ADVANCE ID is jointly funded by the Wellcome Trust and Singapore institutions including the Saw Swee Hock School of Public Health and Yong Loo Lin School of Medicine, National University of Singapore. The vision of the Network is to improve public health by developing the clinical evidence base for the prevention and treatment of drug-resistant infections. Its mission is to build and sustain a strategic clinical research network focussed on most efficiently delivering locally relevant interventions for drug-resistant infections.

The Network aims to improve and strengthen clinical research capabilities in the region by acting as a platform to develop good principles and practices. It will stabilise capacity and capabilities to mitigate inefficiencies in trial start-up phase and loss of skillset following study closure, as in typical trial setup. The Network will continuously develop its capabilities, quality and efficiency by learning from and collaborating with other clinical trial networks.

In the long term, the Network aims to support broader infectious disease studies by expanding geographically beyond its original starting point in South East Asia and collaborating with other networks around the world. It will function as an active network that involves patients in platform trials, allowing for rapid clinical research response in the event of an emerging infectious disease or pandemic threat.
The monitor should be able to supervise study sites and activities to ensure adherence to appropriate study protocols and applicable regulatory requirementterms of the study.

Duties & Responsibilities
• Conduct qualification visits (QV), site initiation visits (SIV), monitoring visits (MV) and termination visits (TV) at assigned clinical sites and generate visit reports.
• Monitor the progress of clinical study sites participating in a clinical study, and to assure the protocol is followed and data is reported accurately.
• Evaluate the quality and integrity of the reported data, site efficacy and investigational product (IP) management.
• Review the performance of the trial at designated sites, ensure the rights and well-being of human subjects are safeguarded and are in accordance with protocol.
• Develop patient recruitment strategies in conjunction with the clinical site to meet enrolment timelines, while also ensuring compliance with the approved standard operating procedures (SOPs), protocol/amendment(s), GCP, and the applicable regulatory requirement(s).
• Assure that adverse events are correctly documented and reported.
• Ensure proper transmission of clinical case data to the data management centers, review case reports questions and problems and clarify or obtain alterations to data as appropriate.

Qualifications

• Site Management or equivalent experience in clinical research, with understanding of clinical trials methodology and terminology.
• Ability to perform all clinical monitoring activities independently.
• Strong interpersonal, written, and verbal communication skills within a matrixed team.
• Experience working in a self-driven capacity, with a sense of urgency and limited oversight.
• Good time management and ability to manage multiple tasks, evaluate a variety of unpredictable scenarios and achieve project timelines while being able to apply your understanding of study protocol(s).
• Strong computer skills, including but not limited to the knowledge of an electronic data capture systems (EDC), Electronic Trial Master File (eTMF), Clinical Trial Management System (CTMS), and MS-Office products such as Excel and Word.
• BSc or MSc in relevant field. A lower educational credential may be considered if candidate has ample monitoring experience.