• Manufacturing industry

• 5.5 working days/week

• Located at Perai, Penang

Primary Objective

• To lead, optimize, and scale all manufacturing operations, ensuring the delivery of high-precision components through operational excellence, lean methodologies, and a high-performing workforce.

Job Responsibilities

1. Operational Excellence & Supply Chain

• Production Planning: Execute strategic production plans to guarantee On-Time In-Full (OTIF) delivery and meet high-quality customer specifications.

• Asset Management: Oversee daily equipment maintenance and reliability (TPM) to maximize uptime and operational longevity.

• Flow Optimization: Implement 5S and workflow methodologies to maintain a world-class manufacturing environment

• Inventory Control: Manage materials and logistics to ensure seamless supply chain fluidity and lean inventory levels.

2. Quality Assurance & Continuous Improvement

• Systems Compliance: Uphold a quality management system compliant with ISO standards and stringent international client requirements.

• Defect Reduction: Monitor quality metrics and drive root-cause analysis (CAPA) to minimize internal waste and customer complaints.

• Lean Leadership: Lead Six Sigma and Lean projects to optimize plant performance, profitability, and cost-saving initiatives.

3. HSE & Regulatory Compliance

• Safety Leadership: Act as the site’s primary safety officer, fostering a "Zero Accident" culture through drills, training, and hazard identification.

• Legal Adherence: Ensure all operations comply with the Malaysian Employment Act, Environmental Quality Act, and corporate HSE standards.

• Sustainability: Manage waste, emissions, and energy consumption to meet environmental protection goals.

4. Leadership & Financial Control

• Team Development: Structure and grow the production and warehouse teams; assisting HR in recruitment, performance appraisals, and talent retention.

• Culture Building: Foster a high-efficiency, accountable, and cross-cultural collaborative work atmosphere.

• P&L Support: Formulate and manage the workshop budget, strictly controlling direct labor, overheads, and material variances to boost profitability.

Job Requirements

• Must possess Bachelor’s Degree in Manufacturing Management, Engineering, or a related technical field.

• Diploma holder with hands on experience in Production Manager / Plant Manager / Factory Manager or similar will be considered.

• 10 – 15 years in manufacturing, with at least 5 years in a management/ Senior management role within a medium-sized factory.

• Technical Mastery: Deep proficiency in Lean Manufacturing, TPM, and Six Sigma methodologies.

• Soft Skills: Strong cross-cultural leadership, analytical problem-solving, and decisive communication skills.

• Required for cross-border and local stakeholder management

• Knowledge: Solid understanding of the Malaysian manufacturing, legal, and commercial landscape.

• Must willing to work at Perai

• 5.5 working days/week

• 1 vacancy available

Perks & Benefits

• Central location
• Regular team activities
• Personal leave
• Personal development opportunities
• Paid training and development

Job Description

Reporting To Assembly Leader

Position Summary

• The Production Control Manager is responsible for planning, coordinating, and controlling all production scheduling, material control, and project progress activities for semiconductor cleaning equipment assembly projects.
• This position plays a key role in ensuring smooth assembly operations, on-time delivery, and efficient resource utilization while meeting quality, cost, and customer requirements. The manager will work closely with procurement, engineering, warehouse, quality assurance, project management teams, Japanese customers, and Japan HQ to coordinate production schedules and project execution.

Key Responsibilities

1. Production Planning & Scheduling

Develop and manage master production schedules for semiconductor cleaning equipment assembly projects.

Coordinate manpower allocation and production loading based on project priorities and customer delivery requirements.

Monitor daily production progress and adjust schedules to minimize delays and bottlenecks.

Issue and control production work orders and assembly schedules.

2. Material Control & Inventory Management

Coordinate with procurement and warehouse teams to ensure timely material availability.

Monitor material shortages, delivery delays, excess inventory, and supply risks.

Manage kitting schedules and material readiness for assembly operations.

Improve inventory accuracy and support stock control activities.

3. Project Coordination & Customer Communication

Work closely with project managers and engineering teams to align production schedules with customer milestones.

Coordinate production schedules and delivery plans with Japanese customers and Japan HQ.

Support production adjustments in response to specification changes, priority changes, or urgent delivery requests from Japan.

Participate in regular meetings with Japan HQ and customers to report production status, risks, and recovery actions.

4. Production Monitoring & KPI Management

Monitor and analyze key production indicators including:

On-Time Delivery (OTD)

Schedule adherence

Production efficiency

Assembly lead time

Inventory turnover

Material shortage occurrence

Additional responsibilities include:

Preparing weekly and monthly production reports for management.

Identifying production issues and implementing corrective actions.

5. Continuous Improvement

Lead continuous improvement activities in production planning and material flow management.

Establish and maintain SOPs for production control processes.

Promote Lean Manufacturing, 5S, and operational efficiency improvement activities.

6. Cross-Functional Coordination

Act as the coordination window between production, purchasing, engineering, QA/QC, warehouse, and logistics teams.

Escalate critical production risks and propose countermeasures to management.

Support customer audits and internal operational reviews when required.

7. Team Management

Lead and supervise production control staff and planners.

Provide training and guidance on scheduling, planning systems, and reporting standards.

Set departmental goals and evaluate team performance.

• Minimum 5 years of experience in production planning, production control, or manufacturing operations.
• Experience in semiconductor equipment, precision machinery, automation equipment, or project-based assembly manufacturing is preferred.
• Experience using ERP/MRP systems in a manufacturing environment.
• Strong knowledge of production scheduling, material planning, and inventory control.
• Ability to read and understand mechanical drawings and machining drawings.
• Understanding of BOM management and engineering change control.
• Familiarity with Lean Manufacturing and continuous improvement methodologies.
• Proficient in Microsoft Excel and ERP systems.

Apply Link: https://jobs.persolmalaysia.com/detail/39179?apply_id=39179&utm_source=jobstore&utm_medium=sponsored

Contact Email: Mariko.Takezaki@persolapac.com

Perks & Benefits

• Personal leave
• Sabbatical leave
• Open culture

JOB DESCRIPTION :

1. To head the technical department of Port Klang, Merlimau, Pasir Gudang (thinner blending section) and Ipoh.

2. Supervising Senior Chemist and Chemist on R&D work.

3. Report chemical division research and development to Deputy General Manager and Executive director.

4. Report building division research and development to Deputy General Manager and Executive Director.

5. Supervising for QA and QC matter.

6. Design new product brochure, packing/label and prepare specification for building material.

7. Assist Sales department on customer service/complaint and technical support.

8. Provide advice on trouble-shooting for production.

9. Liaise with sales department for exploring on new product.

10. Assist sales department or management on technical issue for new market.

11. Prepare technical document if necessary for other business company requested by management.

12. Conduct technical orientation to new chemist and sales.

COMPETENCY LEVEL :

1. Minimum university degree in chemistry or chemistry related field. For example: applied chemistry, industry chemistry, etc.

2. Minimum 5 years working experience in company as senior chemist level or above or equivalent designation with similar field of business at other company.

3. Possess good technical knowledge on company’s product and related products.

4. Able to lead the team and manage subordinate.

5. Good analytical skill, resourceful on similar product.

6. Fluent in English and Malay languages. Good command of Chinese language is an added advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

職位描述

向大會主席匯報

職位概述

• 生產控制經理負責規劃、協調和控制半導體清洗設備組裝專案的所有生產計畫、物料控制和專案進度活動。
• 該職位在確保組裝作業順利進行、按時交付以及高效利用資源方面發揮關鍵作用，同時還要滿足品質、成本和客戶要求。經理將與採購、工程、倉儲、品質保證、專案管理團隊、日本客戶以及日本總部緊密合作，協調生產計劃和專案執行。

主要職責

1. 生產計劃與調度

制定和管理半導體清洗設備組裝專案的主生產計畫。

根據專案優先順序和客戶交付要求，協調人力分配和生產負荷。

監控每日生產進度，並調整生產計劃，以最大限度地減少延誤和瓶頸。

發布和控制生產工單和裝配計劃。

2. 物料控制與庫存管理

與採購和倉庫團隊協調，確保物料及時到位。

監控材料短缺、交貨延遲、庫存過剩和供應風險。

管理物料配套計畫和組裝作業的物料準備。

提高庫存準確性，支援庫存控制活動。

3. 專案協調與客戶溝通

與專案經理和工程團隊緊密合作，使生產計劃與客戶里程碑保持一致。

與日本客戶和日本總部協調生產計劃和交付計劃。

支援根據日本方面的規格變更、優先變更或緊急交貨要求調整生產。

定期參加與日本總部和客戶的會議，報告生產狀況、風險和恢復措施。

4. 生產監控與KPI管理

監測和分析關鍵生產指標，包括：

準時交貨率 (OTD)

遵守日程安排

生產效率

組裝週期

庫存週轉率

材料短缺事件

其他職責包括：

為管理層準備每周和每月的生產報告。

識別生產問題並實施糾正措施。

5. 持續改進

領導生產計畫和物料流管理的持續改善活動。

建立並維護生產控制流程的標準作業規程。

推廣精實生產、5S和營運效率提升活動。

6. 跨職能協調

作為生產、採購、工程、品質保證/品質控制、倉庫和物流團隊之間的協調窗口。

將關鍵生產風險上報管理階層，並提出因應措施。

必要時協助客戶審計和內部營運審查。

7. 團隊管理

領導和監督生產控制人員和計劃人員。

提供有關排班、計劃系統和報告標準的培訓和指導。

制定部門目標並評估團隊績效。

• 至少5年生產計畫、生產控製或製造營運方面的經驗。
• 有半導體設備、精密機械、自動化設備或專案組裝製造經驗者優先。
• 具有在製造業環境中使用ERP/MRP系統的經驗。
• 具備紮實的生產計畫、物料計畫和庫存控制知識。
• 能夠讀懂機械圖和加工圖。
• 了解物料清單管理和工程變更控制。
• 熟悉精益生產和持續改善方法。
• 精通微軟Excel和ERP系統。

申請連結：https://jobs.persolmalaysia.com/detail/39179?apply_id=39179&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：Mariko.Takezaki@persolapac.com

福利待遇

• 個人休假
• 學術休假
• 開放文化

• Focus and responsibility for after sales quality related tasks
• Responsible for setting up improvement activities on dedicated products.
• Driving Product Quality Circle within dedicated parties (Sustaining Teams, Platform leaders, HOD’s ..)
• Central part of improvement team in sense of input, coordinator, support on dedicated tasks.
• Supporting escalation in the after sales area (NPI or customer escalation)
• Participating in customer quality calls and task force meeting.
• Close collaboration with the product line & technical support according to the learning's out of onsite trouble shooting and raising preventive knowledge within the organisation.
• Lead all project related documentation and ensure communication (8D-Report, action plans and follow up)
• Initiating and supporting product related analysis
• Interaction with production facility
• Participate customer audits and customer improvement programs.
• Preparation of after sales data and KPI monitoring and reporting.
   

Education

• Minimum Degree in Mechanical / Electrical / Mechatronics / Machining related with 3 years working experience in similar industry.
• Knowledge in project management and Quality Tools

Work experience

• Good understanding of reliability theories & methods (DFMEA, SPC, 8Ds…) and semiconductor manufacturing processes,
• Experienced in quality methods, data analysis and continuous improvement.
• Being in a driver role and push improvements,
• Fast ability to understand company structure and interact with many interfaces
   

Expertise and methodology

• Knowledge in process management for product related business processes, specifically design, engineering, SCM and production (i. e. operational)
• Familiarity with cleanroom protocols (class 10/100) and semiconductor workflows
• Competency in MS-office for data analysis, reporting & presentation
• Familiarity with the Atlassian JIRA system

Other requirement criteria

• Capabilities in analysis, and creation of measures
• Driving and Setting standards and defining roles and responsibilities in own job, processes, and departments
• Agile in sense to drive improvements, but to accept progress on a pragmatic level.
• Flexibility and practice-oriented proceeding, reacting on rapid moving situations and taking appropriate initiatives.
• Experience in handling Die attach equipment is nice to have

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 2 to 6 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Job Responsibilities

• Lead and oversee daily operations of the Production Team, including planning, coordination

  and execution of production activities to ensure smooth workflow and timely delivery.

• Source parts and components to support operational requirements while ensuring product

  durability and reliability.

• Review and optimize work processes to improve operational efficiency, productivity and

  service quality.

• Plan manpower allocation and assess team competencies to support current operations and

  upcoming project requirements.

• Identify training and development needs for production personnel to enhance technical skills,

  safety awareness and overall performance.

• Manage inventory control and stock availability, ensuring timely replenishment of materials

  and equipment for ongoing projects and urgent work orders.

• Coordinate and monitor car park system deployment schedules, including work planning,

  execution, testing, and delivery in accordance with sales order requirements and project

  timelines.

• Collaborate closely with internal departments to resolve operational issues, improve workflow

  efficiency, and ensure project deadlines and quality standards are achieved.

• Ensure compliance with workplace safety regulations and maintain a safe, clean, and

  organized working environment by identifying and addressing potential hazards.

• Review and approve Goods Issue Notes (GIN) prepared by Production Technicians to ensure

  accuracy and proper documentation for project deployment.

• For private/commercial projects, prepare and finalize equipment lists, oversee production

  planning and ensure proper system testing before deployment.

• For government projects, monitor project preparation, equipment allocation, inventory

  readiness and deployment schedules to support operational demands and contractual

  requirements.

Requirements

• Diploma or Degree holder

• Experience in production operations, inventory management or project coordination.

• Strong leadership, planning, organizational, and problem-solving skills.

• Good interpersonal and communication skills with the ability to work effectively across

  departments.

• Knowledge of production workflows, inventory control and operational planning.

• Ability to work under pressure and manage multiple projects within tight deadlines.

• Familiarity with workplace safety practices and compliance standards.

Tasks :

- The Product Manager is responsible for Receivers and Directional

Finder Products incl. Standard Systems.

- To moderate and facilitate requirements from various Business Units

and act as interface to Product Managers Systems and R&D.

- Responsible for Requirement-Management and Feature/Release Baselining of Products in collaboration with the PLE; Project Leader Engineering.

- Responsible for Product Roadmaps, Product Life Cycle management, Competitor Analysis, training sessions, marketing collateral and sales support on Product-Level.

- Active contributions to Trade Fairs, Conferences and Standardization Committees, on Product-Level.

- Regular interaction with Business Units and International key customers for early cooperation during product development phase.

Qualifications :

- Bachelors or Master's degree in Electrical Engineering or equivalent.

- Qualified professional experience in product management, technical sales or system engineering in the field of Spectrum Monitoring and SIGINT.

- Very good knowledge of the market and the technical requirements for receiver and direction finder applications.

- Strong analytical skills - technology, market, competition and customer requirements trends.

- Excellent verbal and written communication and customer interface skills in English.

- Ability and willingness to travel internationally paired with intercultural competence

We are looking for a strategic and results-driven Product Manager to join our dynamic team. You will be responsible for the end-to-end product lifecycle, from defining the product vision to leading the successful launch. You will bridge the technical and business worlds, collaborating with cross-functional teams to deliver a product that is not only viable and feasible but also highly desirable for our users.

You will own the product roadmap, define the product vision, and be the voice of the customer within the company.

Responsibilities:

1. Product Strategy & Vision

• Define product vision and strategy aligned with AXS’s business goals and growth plans.
• Translate vision into a clear, actionable roadmap, prioritizing initiatives based on user value, business impact, and cost.
• Conduct market research, competitor analysis, and user segmentation to inform strategic decisions.

2. Product Development & Execution

• Write product requirements, epics, user stories, and acceptance criteria.
• Work closely with cross-functional teams, including Technology, Design, and QA teams to deliver high quality features on schedule.
• Drive the entire product lifecycle.
• Participate actively in all agile ceremonies (sprint planning, stand-ups, retrospectives).
• Lead the UAT process, acting as the business owner to validate that the product meets user needs and business requirements before launch.

3. Stakeholder Management

• Act as the product owner and subject matter expert for the product.
• Communicate product roadmap, updates, and performance metrics to management.
• Facilitate cross-functional workshops, prioritization, and decision-making.

4. Risk & Compliance

• Identify and manage product risks (technical, regulatory, security) in collaboration with Risk & Compliance and Technology teams.
• Ensure product features comply with relevant payment industry regulations and data protection standards.

5. Continuous Improvement

• Monitor product performance (usage, transaction volumes, customer satisfaction) and identify areas for optimization.
• Run experiments to validate improvements and new features.
• Build and maintain metrics dashboards for business and product teams.

Job Requirements

• Bachelor’s degree in Business, Computer Science, Engineering, or related field.
• Minimum 3–7 years of product management experience, ideally in fintech, payments, or digital financial services.
• We welcome fresh graduates to apply with us.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Solid technical background with understanding of software development and web technologies.
• Experience working with Agile/Scrum methodologies.

Company Overview

S. K. ROSENBAUER PTE. LTD. manufactures fire fighting and rescue trucksfor domestic and export markets, delivering specialized heavy vehicle solutionswith a focus on quality and safety.

Job Summary

Lead production and purchasing teams to ensure timely fabrication anddelivery of projects. Manage staff recruitment, coordinate with subcontractors,and oversee plant operations while maintaining safety standards.

Responsibilities

• Lead the purchasing team to raise and process purchase requisitions aligned with project requirements
• Plan production schedules and manage production teams to ensure smooth fabrication and on-time project delivery
• Conduct interviews and manage recruitment for production staff to build a skilled workforce
• Coordinate with subcontractors to place orders that meet project specifications and timelines
• Facilitate production meetings with foremen and staff to align cross-departmental activities and resolve issues
• Oversee plant and equipment management to maintain operational efficiency and safety
• Implement and monitor production safety practices in compliance with bizSAFE Level 3 standards
• Apply project management skills to drive production progress and meet delivery deadlines
• Analyze production challenges and apply problem-solving techniques to optimize workflow
• Manage diverse, multi-ethnic teams to foster collaboration and high performance

Preferred competencies and qualifications

• Interest in the heavy vehicle industry, with automotive experience preferred
• Additional proficiency in Cantonese, Mandarin, or Malay (written and spoken) to enhance communication

Other Information

Fluency in English (written and spoken) is required.

What You’ll Do

AI-driven product enablement
Leverage AI tools to create and maintain a scalable suite of product documentation and assets. This includes API guides, technical one-pagers, onboarding materials, and internal knowledge content that stays aligned with ongoing product updates.

B2B product delivery & coordination
Track delivery of customer-driven requirements, monitor milestones, and work closely with cross-functional teams to identify risks, resolve blockers, and ensure timely execution of product commitments.

Partner onboarding & technical enablement
Support structured onboarding for enterprise partners by managing data collection workflows, enabling secure data exchange processes, and producing clear technical documentation to support integration and implementation.

Partner feedback synthesis
Gather and organize feedback from external stakeholders, translate unstructured inputs into actionable insights, and surface key themes to inform product prioritization and roadmap decisions.

Release & go-to-market support
Assist in the execution of product launches by preparing supporting materials, updating documentation repositories, and equipping internal teams with clear and accurate product messaging.

What We’re Looking For (Must Have)

• 1–3 years of experience in Product Management, Solutions Architecture, Product Operations, or Business Analysis
• Hands-on experience or strong familiarity with AI tools and applications
• Strong communication skills in both English and Mandarin (written and spoken)
• Proven ability to work effectively across multiple teams and functions

Good to Have

• Understanding of API concepts (REST, JSON) and ability to interpret or draft API documentation
• Experience in B2B or partner-facing roles, especially onboarding or implementation work
• Awareness of data privacy and secure data-sharing practices
• Ability to analyze customer feedback and translate it into product recommendations
• Basic data analysis skills using Excel, Google Sheets, or dashboard tools
• Exposure to go-to-market processes and creation of supporting materials (e.g., product briefs, FAQs, decks)
• Ability to simplify technical concepts into clear, user-friendly documentation

Interested candidates are encouraged to submit their resumes along with a cover letter outlining their relevant experience and achievements to apply88@talentvis.com or click apply now!

**We regret to inform that only shortlisted candidates would be notified**

EA License No: 04C3537

EA Personnel No: R22106683

EA Personnel Name: Yang Hui Shan, Sherri

We are seeking a Product Manager to lead the development and enhancement of our software products and digital solutions.

The Product Manager will be responsible for translating customer and market needs into innovative software solutions, managing the product lifecycle, and ensuring products deliver measurable business value. The role requires close collaboration with customers, consultants, developers, designers, implementation teams, and management.

The ideal candidate possesses a strong understanding of business processes, software development, customer experience, and emerging technologies including Artificial Intelligence (AI).

Key Responsibilities

Product Strategy & Roadmap

• Develop and maintain product vision, strategy, and roadmap.
• Define product objectives aligned with company goals and market opportunities.
• Manage the full product lifecycle from concept through launch and continuous improvement.
• Identify opportunities for innovation, automation, AI adoption, and digital transformation.
• Evaluate market trends, competitor offerings, and emerging technologies.

Customer & Market Research

• Conduct customer interviews, workshops, and discovery sessions.
• Gather and analyse customer feedback, business requirements, and market insights.
• Identify customer pain points and convert them into product opportunities.
• Validate product concepts through research, prototypes, and pilot projects.

Product Development

• Translate business requirements into Product Requirement Documents (PRDs), user stories, and functional specifications.
• Work closely with UI/UX designers and software development teams.
• Prioritise product backlogs using business value, customer impact, and technical feasibility.
• Participate in Agile planning, sprint reviews, and release planning.
• Ensure delivered solutions meet quality, usability, and performance expectations.

Stakeholder Management

• Act as the bridge between customers, management, consultants, and technical teams.
• Facilitate discussions to align business needs with technical capabilities.
• Present product plans, business cases, and roadmap updates to stakeholders.
• Manage expectations and communicate progress effectively.

Product Performance & Growth

• Monitor product adoption, customer satisfaction, and business outcomes.
• Define and track product KPIs and success metrics.
• Recommend enhancements based on usage analytics and customer feedback.
• Support product positioning, pricing, and go-to-market initiatives.
• Collaborate with sales and marketing teams to drive product growth and revenue.

Innovation & AI Enablement

• Evaluate AI and emerging technologies for incorporation into products.
• Identify opportunities to improve productivity, customer experience, and operational efficiency through automation and AI.
• Ensure responsible and practical implementation of AI technologies.

Skills & Competencies

Product Management

• Product Roadmap Management
• Product Lifecycle Management
• Product Discovery
• Product Requirements Definition
• Feature Prioritisation
• Agile Product Development
• User Story Creation
• Release Planning

Business & Customer Skills

• Customer Experience Management
• Business Process Analysis
• Market Research
• Requirements Gathering
• Stakeholder Management
• Business Case Development
• Solution Design

Technical Skills

• Understanding of SaaS and Cloud Applications
• Software Development Lifecycle (SDLC)
• API Concepts and System Integrations
• Data Analytics and Reporting
• AI and Automation Concepts
• User Experience (UX) Principles

Soft Skills

• Strategic Thinking
• Problem Solving
• Communication and Presentation
• Negotiation and Influencing
• Critical Thinking
• Leadership and Collaboration
• Decision Making

About the role

As Product Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

What to Expect:

• Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.
• Brings new products to market by analysing proposed product requirements and product development.
• Introduces and markets new products by developing time-integrated plans with marketing and production.
• Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.
• Facilitating discussion, decision making, and conflict resolution.
• Understand the different technical aspects of the project including the capabilities and limitations of the systems.
• Communicate or share technical insights of a project to internal or external audiences.
• Support the Product Owner, especially on grooming and maintaining the product backlog.
• Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.
• Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.
• Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.
• Responsible for tracking the application bugs, assessing impact and severity of bugs.
• Follow up and support assistance where required for the team to resolve any impediments or issues they faced from their daily standup.
• Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.
• Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.
• Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.
• Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

Job Requirements:

• Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines..
• Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.
• Self-driven and motivated to learn and follow topics related to the projects
• Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues
• Solid understanding of end-to-end agile software development process (Scrum and Kanban).
• Understand the project from the business and technical point of view
• Excellent communication skills. Able to communicate with technical and non-technical users.

Preferred:

• Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.
• Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred
• Understanding of government-to-government working relationship and familiarity with public service policies
• Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

About the Role

Doctor World is seeking an experienced, strategic, and ownership-minded Senior Product Manager to lead a key area of our growing product team. In this role, you will serve as a strategic leader who collaborates with key external partners, guides product development through flexible methodologies, and delivers innovative healthcare & wellness solutions that address complex user needs. You will be a leader in shaping the future of our products, responsible for driving product strategy and delivering exceptional user experiences that improve lives.

Key Responsibilities

Product Strategy & Partner Vision

• Collaborate with key external partners to understand, influence, and align with their long-term product strategy.
• Champion innovation based on deep user needs, market research, and data.
• Translate complex partner strategies into detailed product specifications and user stories.

Stakeholder Management & Leadership

• Act as the primary point of contact for the product area, communicating vision and progress to internal and external stakeholders (including C-level).
• Lead and unite cross-functional teams to ensure successful product launches.
• Evangelize the product's value proposition internally and to the market.
• Negotiate priorities and manage expectations to drive alignment.

Technical Acumen & Execution

• Partner with engineering to assess technical feasibility and make informed trade-offs.
• Champion a deep understanding of the "problem space" before defining the "solution space."
• Lead and adapt development processes, utilizing both agile and waterfall methodologies as appropriate.
• Rigorously monitor product performance with data to drive improvements.

User Research & Customer Empathy

• Lead research initiatives to gain a deep understanding of user needs and pain points.
• Establish best practices for gathering qualitative and quantitative user data.
• Translate complex research findings into actionable, high-impact product improvements.

Required Skills & Qualifications

• Experience: 7+ years in product management (tech-driven environment preferred).
• Methodology: Deep expertise in both Agile and Waterfall frameworks and knowing when to apply each.
• Lifecycle Management: Proven success managing the full product lifecycle for multiple products.
• Stakeholder Skills: Demonstrated success managing relationships with senior leadership and external partners.
• Technical Sense: Ability to grasp complex technical concepts and discuss architecture/trade-offs with engineers.
• Analytical Skills: History of using data to inform high-stakes product decisions.
• Leadership: Exceptional communication, influence, and ability to lead cross-functional teams.
• Mindset: Proactive, results-oriented, and a strong sense of ownership.
• Education: Bachelor's degree in a related field.

Preferred Skills & Qualifications

• Significant experience in the healthcare & wellness industry.
• Mastery of design thinking and user-centred design.
• Expertise with PM tools (Jira, Confluence, Product board).
• Advanced understanding of relevant healthcare technologies (SaaS, mobile, data analytics).

The role

We’re looking for a Senior Product Manager who is deeply customer-obsessed and discovery-driven, and operates with an AI-native mindset. You will own the full product lifecycle for your product area while using AI to accelerate discovery, reduce cycle time, and close the gap between product, design, and engineering.

If you are used to operating in a fast-paced, high-intensity startup environment with multiple parallel priorities and significant responsibility, and if you thrive under pressure, with a strong drive to work hard, learn fast, and grow quickly, then this opportunity is the right fit.

What you’ll be driving:

Customer Understanding & Discovery (Core)

• Lead continuous discovery (interviews, data analysis, usability testing)

• Build deep understanding of customer needs, journeys, and pain points

• Translate insights into clear problems, opportunities, and hypotheses

Market & Competitive Analysis

• Conduct ongoing market research and benchmarking

• Analyze competitors, trends, and best practices

• Turn insights into strategic product decisions

AI-Native Product Management

• Use AI to accelerate research, PRDs, analysis, and prototyping

• Build or leverage pipelines for discovery, competitive intelligence, and insights

• Continuously improve speed, quality, and efficiency of product work

Product Strategy & Execution

• Define roadmap aligned with business goals

• Prioritize based on impact, customer value, and effort

• Own delivery from idea → launch → iteration

Cross-Functional Leadership

• Work closely with Engineering, Design, and Data

• Create clear PRDs and requirements

• Reduce friction and shorten feedback loops across teams

Measurement & Iteration

• Define KPIs and track performance

• Run experiments and iterate based on data and feedback

Qualifications

• Strong product management experience

• Proven track record in hands on online and offline customer research and discovery

• Solid experience in market research and competitive analysis

• Hands-on use of AI tools to enhance product workflows

• Strong analytical, structured thinking, and communication skills

• Payment and Fintech experience is a plus

What we offer:

• Be part of a fast-moving, early-stage team building something global from the ground up

• Real ownership. You’re not just executing, you’re shaping product, strategy, and growth

• Work alongside sharp, motivated people who actually care about what they’re building

• Direct impact on improving the customer experience in the restaurant space

Sounds like you? Are you excited by this opportunity? If so, “Apply now”