Total 645 support analyst job vacancies in Business Management / Project / Planning category in The Philippines

Key Responsibilities

• Perform name screening to identify clients with adverse news or potential compliance concerns.
• Source and review relevant documentation, news articles, and online information to validate client declarations.
• Evaluate customer accounts and transactions to detect potential risks and escalate findings as needed.
• Assist with filing, record-keeping, and other administrative tasks to support the compliance team’s operations.

Qualifications & Experience

• Degree in Finance, Business Admin or related discipline.
• With 2 + years’ experience in compliance, risk management, or business support within the banking or financial services sector
• Excellent analytical and research skills, with the ability to interpret and corroborate information from multiple sources.
• Attention to detail and accuracy in documentation and reporting.
• Proficiency in Microsoft Office Suite and familiarity with compliance tools or screening systems
• Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Excellent communication skills and ability to work collaboratively with cross-functional teams.

Interested candidates may send in their resume and cover letter directly to hibah.bakhtavar@manpower.com.sg

Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

We are seeking a motivated and detail-oriented Business Analyst to join our client’s team. In this role, you will collaborate closely with internal and external stakeholders to gather, analyze, and translate business requirements into effective technology solutions. You will play a key role in ensuring that business needs are accurately captured and delivered, while supporting project success across the full lifecycle.

Key Responsibilities:

• Collaborate with clients and stakeholders to elicit, analyze, validate, and document business and system requirements.
• Translate business needs into clear functional and technical requirements to support solution design and delivery.
• Act as a liaison between business users and technical teams to ensure alignment and clarity.
• Analyze current business processes and identify opportunities for improvement and optimization.
• Proactively identify risks, issues, and changes in requirements, and manage them effectively.
• Support solution design through visualization, user experience considerations, and configuration inputs.
• Produce high-quality documentation using structured methodologies, tools, and best practices.
• Contribute to requirements management and change management processes.
• Support project lifecycle activities, including proposals, feasibility studies, and implementations.
• Develop and execute User Acceptance Testing (UAT), including test plans and test cases.
• Manage stakeholder expectations and ensure successful delivery outcomes.

Qualifications & Experience

• Bachelor’s degree in business, Information Technology, or a related discipline (or equivalent experience).
• Must be a Singaporean due to G50 security clearance requirements by the client.
• 4–5 years of relevant experience as a Business Analyst or in a similar role.
• Strong verbal and written communication skills, with confidence in client-facing environments.
• Ability to work collaboratively in cross-functional teams.
• Proficiency in requirements gathering and analysis using structured techniques.
• Ability to break down high-level concepts into detailed requirements and abstract low-level information.
• Strong analytical thinking with the ability to distinguish between business needs and proposed solutions.
• Experience in requirements prioritization, traceability, and change management.
• Risk identification and problem-solving capabilities.
• Strong stakeholder management and relationship-building skills.

Technical & Specialized Skills

• Experience in developing user manuals and delivering training materials.
• Knowledge of business rules modeling and process documentation.
• Hands-on experience in developing and executing UAT plans and managing testing cycles.
• Experience with integrated testing processes.

Preferred

• Experience in Public Sector projects or implementations.
• Familiarity with Agile methodologies and delivery environments.

If you are interested in this position, please click "Apply Now" and we will review your qualifications & reach out to you for further discussion & next steps. Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan Mckinley Pte Ltd

Name: Kanya Kothandaraman

EA Licence No: 11C5502

EAP Registration No: R1331365

Job Description:

• Requirements Gathering: Stakeholder interviews, workshops, elicitation techniques, and managing conflicting requirements.
• Documentation & Specifications: Writing SRS, SDS, user stories, use cases, and acceptance criteria.
• Testing: UAT planning and execution, test case development, defect tracking, and sign-off
• Deployment Support: Release coordination, go-live checklists, post-deployment validation, and hypercare support.
• Collaborate with senior consultants to gather and analyze client requirements, translating business needs into actionable technology solutions.
• Support the design and development of solutions, contributing to technical specifications, workflows, and functional requirements.
• Participate in data collection, analysis, and interpretation to provide insights that inform decision-making and strategy.
• Contribute to the creation of project documentation, including project plans, status reports, and client communications.
• Assist in facilitating workshops and presentations to stakeholders, ensuring clear communication of technical concepts.
• Participate in team meetings and brainstorming sessions to discuss solutions.

Requirements:

Must Have Skills:

• Independent and detail-oriented with the BA tasks assigned - able to collaborate with various stakeholders to identify solutions to business problems, piecing together requirements to provide holistic solution.
• Able to comprehend technical requirements, understanding requirements at code level as well as perform basic debugging. Basic understanding of Java, Javascript, SQL, AWS Cloud.
• Effective/confident communication, ability to translate technical concepts into non-technical language for client communication.

Good to Have Skills:

• Drove client-facing workshops.
• Ability to analyse and break down complex problems.
• Formulate solution/response using information gathered.
• Ability to identify areas for improvement and suggest solutions.
• Ability to work collaboratively in a team environment.
• Ability to write clear and concise technical and functional documentation.
• Basic understanding on SDLC.

Position Summary:

We are seeking an experienced and detail-oriented Business Analyst to join our team, specializing in the payment banking domain. The ideal candidate will have a strong understanding of payment systems, financial processes, and banking operations. They will play a critical role in bridging the gap between business needs and technical solutions, ensuring successful delivery of payment solutions.

Roles & Responsibilities:

• Requirement Gathering and Analysis:
• Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.
• Analyse and translate business needs into functional and technical specifications.
• Work closely with development teams to design and implement File conversion requirements using the mapping specifications.
• Create mapping documents that show how each source field translates into the target format.
• Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.
• Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.
• Ensure delivered solutions align with business objectives and user expectation
• Conduct workshops and presentations to gather feedback and validate requirements.
• Build and maintain strong relationships with key stakeholders to foster trust and collaboration.
• Encourage a collaborative and inclusive work environment that promotes knowledge sharing and teamwork.

Preferred Skills

· Knowledge on host-to-host channels that connect corporate ERP/TMS systems directly with the bank.

· ⁠Expertise in file formats (ISO 20022 XML, CSV, proprietary formats).

· Knowledge of secure transmission protocols (SFTP, API).

· ⁠Deep knowledge of SWIFT payment systems

· Knowledge of Boomi Integrations

· Knowledge of APAC Payment types

· Cash management and Supply chain finance

Qualifications:

· Bachelor’s degree in business administration, Finance, Computer Science, or a related field.

· 5+ years of experience as a Business Analyst, preferably in the payment banking domain.

· Extensive expertise in cash management and payment systems across APAC, including TT, FAST, GIRO, and other digital payment solutions.

· Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.

· Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

· Strong analytical and problem-solving skills with a detail-oriented approach.

· Experience with agile and waterfall project management methodologies.

Company Overview

YM Global is a Singapore-based IT technology services and outsourcing company delivering innovative solutions to meet diverse business needs.

Job Summary

You will define system scope and objectives, act as a liaison between clients and technical teams, and develop solution requirements to drive effective technology implementations.

Responsibilities

• Define system scope and objectives by applying knowledge of information technology and industry requirements
• Liaise between clients and technical teams to elicit, document, analyze, and validate business processes, systems, and solution requirements using strong communication skills
• Research, identify, and specify effective solutions to business and technical problems proactively
• Support and conduct visualization, user experience, and configuration activities during solution design
• Document requirement specifications using established high-maturity methods, processes, and tools
• Support requirements management and change management processes to ensure alignment with business needs
• Contribute to business cycle activities including proposals, feasibility studies, and solution implementations
• Evaluate business implications of applying technology within the current business environment to inform decision-making
• Develop and execute acceptance test plans and test cases to validate solution functionality and quality

Required competencies and certifications

• Bachelor's degree in a technical or business discipline or equivalent experience
• 4 to 5 years of relevant experience in a similar role

We are looking for an experienced Business Analyst to support product operations, drive product development, and ensure smooth execution of key initiatives in a fast-paced trading environment.

Key Responsibilities

• End-to-end Product Management: Lead the product lifecycle from concept to launch, monitor performance post-launch, and drive continuous improvements.
• Project Delivery: Actively participate across project stages including requirement gathering, business analysis, user acceptance testing (UAT), training, and go-live support.
• Backlog & Prioritisation: Maintain and prioritise the product backlog in alignment with strategic goals, stakeholder needs, and regulatory requirements.
• KPIs & Metrics: Define key performance indicators (KPIs) and assess product performance to guide decisions and improvements.
• Documentation & Communication: Produce clear, comprehensive documentation — functional specs, workflows, process maps — and communicate effectively with technical and non-technical stakeholders.
• Risk & Issue Management: Identify project risks and dependencies early; propose mitigation strategies and escalate when necessary.
• Operational Support: Manage day-to-day support issues, coordinate fixes, and help plan release cycles.

Requirements

• Bachelor’s degree in computer science, Finance, Business, or related field.
• 5–7 years of experience as a Business Analyst.
• Solid understanding of software development and familiarity with web technologies.
• Experience working with Agile teams and backlog management tools.
• Understanding of cloud technologies.
• Familiarity with APIs & Integration Protocols including REST/SOAP, FIX protocol, or similar trading interfaces.
• Knowledge of capital markets regulations (e.g., MAS guidelines, trading, compliance) will be an added advantage.
• Excellent communication, facilitation, and presentation skills.
• Ability to communicate effectively in Mandarin required.

Job Description:

• Lead and manage Temenos Transact (T24) implementation and upgrade projects within banking domain
• Oversee end-to-end testing lifecycle including test planning, execution, defect management, and reporting
• Coordinate User Acceptance Testing (UAT) with business stakeholders to ensure requirements are met
• Collaborate with cross-functional teams for requirement gathering and solution validation
• Manage Agile/Scrum activities including sprint planning, tracking, and delivery
• Perform and oversee API and automation testing using industry tools
• Manage onsite and offshore teams, ensuring timely delivery and quality standards

Requirements:

• Minimum15 years of experience in QA/Test Management within banking or financial services
• Strong experience in Temenos Transact (T24) implementation and upgrades
• Knowledge of banking domains such as Retail, Private, Wealth, Treasury, Corporate Banking
• Experience with tools: JIRA, HP QC, SQL, SoapUI/Postman, Selenium/Cucumber
• Familiarity with Agile methodologies
• Experience working with global and cross-functional teams

Qualifications:

• Bachelor’s degree in IT, Engineering, Finance, or related field

Our client, one of Asia-Pacific’s leading organizations is looking for:
Business Analyst

Responsibilities:

• Lead requirement gathering sessions with stakeholders to understand business needs, challenges, and opportunities, documenting detailed business requirements, functional specifications, and process flows whilst ensuring alignment with organisational objectives and technical constraints
• Analyse complex business problems and processes through data analysis, workflow mapping, and impact assessments to identify opportunities for improvement and innovation whilst providing recommendations backed by quantitative and qualitative evidence
• Develop and maintain detailed documentation including product requirements documents, user stories, process maps, and technical specifications whilst ensuring clarity and traceability throughout the project lifecycle
• Design and execute user acceptance testing strategies, coordinating with stakeholders to validate that solutions meet business requirements whilst maintaining quality standards and compliance requirements
• Together with development team, provide post-production monitoring and support, and track customer feedback to iterate the product.
• Identify and develop innovative opportunities through strategic analysis, the use of platform business models and an inclusive digital ecosystem
• Evaluate new ways of thinking through learning government digital products to interpret data, connect ideas and guide collaborative decision-making to solve complex problems
• Evaluate analysis tools and techniques to identify and justify portfolio initiatives that can fully support the organisation’s strategic goals

Requirements:

• Bachelor's degree in Business, Information Technology, Computer Science or related field
• 6+ years and above of experience in business analysis, with demonstrated expertise in enterprise-level projects
• Strong proficiency in business process modelling, requirements engineering
• Experience in configuration of low-code/no-code products. Familiarity with Whole-of-Government tools like GatherSG, ApplySG, FormSG and Opus will be advantageous.
• Strong verbal and written communication skills, including the ability to translate technical concepts for non-technical audiences and vice versa.
• Excellent problem-solving, analytical, and critical-thinking skills, with attention to detail, able to break down complex problems, identify patterns, and draw insightful conclusions from diverse data sources.
• Excellent stakeholder management and communication skills
• Expert knowledge of business analysis methodologies and best practices
• Excellent documentation and technical writing abilities
• Proficiency in tools like JIRA, Confluence.
• Experience with Agile methodologies and SDLC frameworks
• Ability to quickly learn new domains, technologies, and methodologies as business needs evolve.

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Business Analyst"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora 
EA Personnel Registration Number: R22109615

By applying for this role, you have read and acknowledge the Data Privacy statement - http://www.nsearchglobal.com/data-protection-notice/

Job Responsibilities:

1. Planning and monitoring of work input given by Customer or FTM through Line Maintenance Tracking Chart (LMTC) or LM Matrix.

2. Monitoring and maintaining of Daily Work Schedule (DWS) and Workplan (WP) for all planned tasks including Work Orders (WO) and Work Instructions (WI).

3. Facilitation of daily tasks assignment at Line Maintenance Division through Production Input Meeting (PIM).

4. Coordinate with various operation sections at Line Maintenance Division for tasks acceptance and execution.

5. Monitoring and updating of various production reports (ADSI report; Report J) including Preservation reporting.

6. Ensure timely updating of all reports to accountable stakeholders.

7. Any other roles and duties as assigned to him/her.

Job Requirements:

1.       Minimum Nitec in Aerospace Engineering or Equivalent

2.       Good communication in written and spoken in English.

3.       Able to work in dynamic and fast-moving environment.

4.       Highly organized and computer literate.

5.       SAP experienced preferred.

6.       Able to work 12 hours rotating shifts, including weekends and public holidays.

Job Summary:

Project Support professionals provide essential administrative and logistical arrangements to project managers and teams, ensuring the smooth execution of projects. They maintain documentation, facilitate communication, and support project tasks to help meet objectives efficiently.

Key Responsibilities:

• Administrative tasks: Schedule meetings, manage documents, and maintain organized records.
• Communication: Act as a central point of contact for project stakeholders, disseminating updates and information.
• Logistics: Coordinate project logistics, from resource procurement to logistical arrangements.
• Task tracking: Monitor and track project tasks and deadlines, keeping team members informed.
• Reporting: Prepare project status reports, update progress, and identify issues.
• Budget support: Assist with budget tracking and expense reporting.
• Problem-solving: Help address project-related challenges as they arise.
• Any other ad-hoc tasks associated with the projects.

Qualifications

• Diploma or equivalent experience.
• Strong organizational, administrative, and communication skills.
• Attention to detail and the ability to collaborate effectively.
• Proficiency in office, project management software. Understanding of Microsoft Business Central is a plus.
• Prior support role or project management experience is a plus.

Job Responsibilities:

·       Assist in checking of aircraft components and consumables availability

·       Ordering and monitoring of ad-hoc aircraft components and consumables required.

·       Updating Daily Spares Shortage list and track task completion

·       Communicate with Engineers on spares availability

·       Performing credit back of unused spares

·       Perform installation/dismantling of aircraft components on SAP

·       Managing 3rd party spares inventory

·       Communicate with Customer Support team when required.

·       Carry out any other tasks as assigned by Supervisor or Executive.

Job Requirements:

·       Minimum Higher Nitec in Aerospace Engineering or Equivalent

·       Good communication in written and spoken in English.

·       Able to work in dynamic and fast-moving environment.

·       SAP experienced preferred

·       Must be able to perform Shift Works

Job Title: Project Support

Job Summary:

Project Support professionals provide essential administrative and logistical arrangements to project managers and teams, ensuring the smooth execution of projects. They maintain documentation, facilitate communication, and support project tasks to help meet objectives efficiently.

Key Responsibilities:

• Administrative tasks: Schedule meetings, manage documents, and maintain organized records.
• Communication: Act as a central point of contact for project stakeholders, disseminating updates and information.
• Logistics: Coordinate project logistics, from resource procurement to logistical arrangements.
• Task tracking: Monitor and track project tasks and deadlines, keeping team members informed.
• Reporting: Prepare project status reports, update progress, and identify issues.
• Budget support: Assist with budget tracking and expense reporting.
• Problem-solving: Help address project-related challenges as they arise.
• Any other ad-hoc tasks associated with the projects.

Qualifications

• Diploma or equivalent experience.
• Strong organizational, administrative, and communication skills.
• Attention to detail and the ability to collaborate effectively.
• Proficiency in office, project management software. Understanding of Microsoft Business Central is a plus.
• Prior support role or project management experience is a plus.

Job Description:

• Assist in checking of aircraft components and consumables availability
• Ordering and monitoring of ad-hoc aircraft components and consumables required.
• Updating Daily Spares Shortage list and track task completion
• Communicate with Engineers on spares availability
• Performing credit back of unused spares
• Perform installation/dismantling of aircraft components on SAP
• Managing 3rd party spares inventory
• Communicate with Customer Support team when required.
• Carry out any other tasks as assigned by Supervisor or Executive.

Requirements:

• Minimum Higher Nitec in Aerospace Engineering or Equivalent
• Good communication in written and spoken in English.
• Able to work in dynamic and fast-moving environment.
• Must be able to work on rotating shift
• Highly organized and computer literate.
• SAP experienced preferred.

Business Analyst Duties:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements.
• User Stories: Create detailed user stories and acceptance criteria.
• Process Analysis: Analyze and document current business processes and workflows.
• Solution Design: Work with the development team to design solutions that meet business needs.
• Testing and Validation: Prepare the test plans and test cases following with the execution of the test cases to ensure solutions meet requirements.

Skills and Qualifications:

• Experience: Proven experience as a Scrum Master and Business Analyst in software development.
• Agile Knowledge: Deep understanding of Agile frameworks, particularly Scrum.
• Technical Skills: Familiarity with web application development and related technologies.
• Analytical Skills: Strong analytical and problem-solving abilities.
• Communication: Excellent communication and interpersonal skills.
• Certification: Certified Scrum Master (CSM) or similar Agile certification is preferred.

Preferred Attributes:

• Leadership: Ability to lead and motivate a team.
• Adaptability: Flexibility to adapt to changing project requirements.
• Detail-Oriented: Keen attention to detail and a commitment to quality.

AMK area (Travel to Changi airport whenever required)

Singaporeans only

Maestro HR

damien lee tian hong

R1106726

16C8462

Overview

The Technical Business Analyst is part of the Business Analysis unit within the Information Management (Application) team, reporting to the Head of Section. This role acts as a key bridge between end-users, solution teams, and vendors, ensuring requirements are clearly defined and solutions are delivered effectively.

Key Responsibilities

Requirements & Analysis

• Gather and document user requirements and translate them into functional specifications
• Perform process modelling and feasibility studies
• Investigate user-reported issues and define scope of analysis

Testing & Delivery

• Prepare test plans, test scenarios, and execute system/integration testing
• Manage and monitor User Acceptance Testing (UAT) to ensure quality and timelines
• Support end-to-end delivery of projects and system enhancements

Project & Stakeholder Management

• Plan and manage project/enhancement timelines
• Coordinate with vendors and internal solution teams to ensure smooth delivery
• Escalate issues and risks to relevant stakeholders when required

Issue Resolution & Continuous Improvement

• Analyse system/process issues and identify root causes
• Work with technical teams to produce issue analysis reports and recommend solutions
• Support data extraction and analysis to troubleshoot problems

Communication

• Engage with business users to gather requirements and provide updates
• Communicate system-related information, policies, and processes within the team
• Maintain effective relationships across stakeholders at all levels

Knowledge & Domain

• Apply business and system knowledge across applications
• Domain knowledge in areas such as Insurance, Claims, Processing, or Finance is preferred

Requirements / Qualifications

• Minimum 4 years of experience as a Business Analyst (preferably in Insurance domain)
• Strong understanding of SDLC and system implementation
• Experience with Java or web/internet technologies is an advantage
• Strong analytical, problem-solving, and communication skills
• Able to work independently with minimal supervision
• Good stakeholder management and interpersonal skills
• Strong organisational and time management abilities

Work Environment

• Part of the Information Management department, supporting enterprise systems, applications, and IT infrastructure
• Requires proactive communication, willingness to learn new technologies, and collaboration across teams