Total 530 information analyst job vacancies in Business Management / Project / Planning category in The Philippines

Role Summary

We are seeking an experienced Business Analyst with strong banking / financial services domain knowledge and hands‑on experience using JIRA and Confluence. The role involves requirement gathering, documentation, stakeholder coordination, and supporting delivery across finance‑related initiatives.

Key Responsibilities

• Act as a Business Analyst supporting banking and financial services projects
• Gather, analyze, and document business and functional requirements
• Use JIRA for requirement tracking, user stories, backlog management, and defect tracking
• Use Confluence for documentation including BRDs, FRDs, process flows, and functional specifications
• Facilitate workshops and discussions with business, operations, and IT stakeholders
• Act as a bridge between business users and technology teams
• Support UAT activities, including test case preparation, execution, and defect coordination
• Ensure alignment with regulatory, audit, and compliance requirements
• Support go‑live, hypercare, and post‑implementation activities

Must‑Have Skills & Experience

• 5-8 years of experience as a Business Analyst
• Strong experience in Banking / Financial Services domain
• Hands‑on working experience with:JIRA (user stories, backlog, defect management)
• Confluence (requirement and functional documentation)

Strong experience in:

- Requirement gathering & analysis
- Functional documentation (BRD, FRD, user stories)
- Stakeholder management
- UAT coordination and support

• Experience working in Agile / Scrum and/or Waterfall environments
• Experience working on public sector / government projects is a plus

Key Responsibilities:

• Gather, analyze, and document business and functional requirements from stakeholders

• Work closely with business, technology, and operations teams to deliver banking solutions

• Translate business needs into clear functional specifications and user stories

• Participate in solution design for corporate banking and payments platforms

• Support UAT, SIT, and production rollout activities

• Ensure compliance with banking regulations and internal standards

• Collaborate with cross-functional teams for end-to-end delivery

• Identify process improvements and optimization opportunities

Requirements:

• Proven experience in Corporate Internet Banking or Payments domain

• Strong knowledge of payment systems (e.g., SWIFT, RTGS, NEFT, FAST, etc.)

• Excellent stakeholder management and communication skills

• Experience with Agile/Scrum methodologies

• Ability to work in a fast-paced, client-facing environment

Key Responsibilities:

• Gather, analyze, and document business and functional requirements from stakeholders

• Work closely with business, technology, and operations teams to deliver banking solutions

• Translate business needs into clear functional specifications and user stories

• Participate in solution design for corporate banking and payments platforms

• Support UAT, SIT, and production rollout activities

• Ensure compliance with banking regulations and internal standards

• Collaborate with cross-functional teams for end-to-end delivery

• Identify process improvements and optimization opportunities

Requirements:

• Proven experience in Corporate Internet Banking or Payments domain

• Strong knowledge of payment systems (e.g., SWIFT, RTGS, NEFT, FAST, etc.)

• Excellent stakeholder management and communication skills

• Experience with Agile/Scrum methodologies

• Ability to work in a fast-paced, client-facing environment

Responsibilities:

1. Assist Product Owner to lead the Agile team and deliver the product road map required to support the business growth.

2. Acquire in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the platforms.

3. Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritized against business are published regularly.

4. Engage key stakeholders periodically to refine business requirements and work towards maximizing the product value based on the feedback

5. Collaborate with squad members to deliver wireframes, user journeys, and product backlog, and other artefacts as needed to support technical design and development.

6. Be responsible for modification and enhancements of existing products to address emerging business/market, user or regulatory needs

7. Collaborate with stakeholders to gather and analyze business and system requirements. Translate the requirements into user stories, detailed test plans/cases, ensuring all functionality aligns with business needs and project goals.

8. Perform other project administrative tasks such as handling of presentation decks for senior management, assisting in organizing inception workshops, regional stakeholder managements (PSC) etc

9. Coordinate with various key stakeholders to prepare UAT Test cases and review of test results based on targeted deliverables. Liaise with vendors or other departments to ensure testing is complete and results are documented and filed.

10. Develop SIT test scenarios and perform system testing based on test plans.

11. UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

12. Process Improvement – Analyze business processes and workflows to identify areas for improvement. Continuously refine QA processes, incorporating best practices for efficiency and effectiveness.

13. Facilitate cross-functional collaboration between product, development, and business stakeholders to ensure alignment with the product roadmap.

14. Ability to work both independently and collaboratively within a fast-paced team environment, managing tight deadlines and evolving priorities

Key requirements:

1. Candidate should possess at least bachelor’s degree in business management, IT, Science,Mathematics, Engineering or Digital Innovation.

2. At least 2-3 years of experiences, preferably in Banking domain.

3. Resourceful and possess strong analytical skills

4. Proficient with Microsoft Office applications

5. Experience in using JIRA and Confluence, SQL. Familiarity with Agile project delivery methodologies will be considered favourably.

6. Good attitude, pro-active and independent with a team player mentality

7. Eager to take on challenges, driven and motivated to grow

8. Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“This isin partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2iPDPA.

about the company. 

Our client is a prominent global banking institution with an extensive international presence across major financial hubs. They are currently expanding their regional operations team to support large-scale digital transformation and core banking system enhancements across the Asia-Pacific region.

about the job. 

This is a permanent opportunity for a lending and credit professional to drive the implementation of a new core banking platform from a business and user perspective.

• Act as a subject matter expert to lead lending-related technology projects and system designs.
• Coordinate between business users and technical vendors to manage project timelines and resource allocation.
• Analyze business workflows to identify gaps and establish standardized operational procedures.
• Facilitate user acceptance testing and provide specialized training to regional stakeholders.
• Evaluate system performance and prepare strategic reports for senior management and regional headquarters.

skills and experience required.

• At least 7 years of experience within a bank's back-office lending or credit administration domain, no prior IT background is required
• Proven track record in implementing large-scale banking packages or loan management systems.
• Practical experience in drafting comprehensive business and functional requirement documentation.
• Strong background in data migration activities, including data mapping, cleansing, and reconciliation.
• Degree in a technical or scientific field with a willingness to travel within the APAC region.

Please click on the 'apply' button to apply online. For more information, please reach out to Judy Low. (EA: 94C3609 / R22110790)

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

Role Overview

As a Senior Business Analyst, you will be at the forefront of driving transformative technology solutions that enhance citizen services and strengthen government operations. You will collaborate with GovTech teams and partner agencies to address the nation’s most pressing digital challenges, serving as both a strategist and a hands-on leader.

Key Responsibilities

Strategic Leadership & Stakeholder Engagement

• Lead multi-agency stakeholder engagement to elicit, analyze, and document complex business requirements.

• Design and facilitate strategic workshops with senior stakeholders to align vision and priorities.

• Drive enterprise-wide change management initiatives, assessing organizational impact and developing adoption strategies.

Business Analysis & Solution Design

• Conduct deep analysis of business processes to identify systemic issues and design innovative, future-ready solutions.

• Translate requirements into functional specifications, epics, user stories, and acceptance criteria.

• Perform gap analysis and develop actionable roadmaps for solution design and implementation.

• Evaluate emerging technologies and industry best practices to recommend forward-looking solutions.

Documentation & Communication

• Produce clear documentation including process flows, data flows, wireframes, and architectural diagrams.

• Establish and maintain requirements traceability across complex project lifecycles.

• Communicate risks, dependencies, and progress effectively to diverse stakeholders.

Testing & Quality Assurance

• Design and oversee testing strategies covering functional, regression, integration, exploratory, and performance testing.

• Lead system integration testing and coordinate UAT with senior stakeholders across agencies.

• Champion defect management frameworks and continuous improvement in agile testing practices.

Data Analysis & Insights

• Perform advanced data analysis to uncover trends, insights, and opportunities for innovation.

• Use data-driven insights to inform solution design and enhance citizen and business service delivery.

Collaboration & Mentorship

• Partner with solution architects, engineers, and technical teams to ensure accurate implementation of requirements.

• Mentor junior analysts and QA team members, fostering professional growth and excellence.

What We’re Looking For

Education & Professional Background

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related fields.

• At least 7 years of progressive experience in business analysis, with proven ability to manage complex initiatives.

• Experience in consulting, software development, or solution design is advantageous.

Technical & Analytical Expertise

• Strong track record in Agile, product-centric environments.

• Experience with Government Technology Stack and Microsoft Azure environments.

• Advanced analytical, facilitation, and problem-solving skills, especially in discovery and prototyping.

• Expertise in requirements elicitation, documentation, and management for large-scale projects.

• Proficiency in BPMN, UML, and enterprise architecture frameworks.

• Working knowledge of AI tools and concepts.

• Advanced data analysis skills with proven impact on strategic decision-making.

Leadership & Stakeholder Management

• Exceptional leadership and stakeholder engagement skills, with the ability to influence senior executives.

• Experience designing and facilitating strategic workshops and managing complex stakeholder dynamics.

• Background in project or product management is a plus.

• Proven ability to mentor and manage multiple priorities effectively.

Testing & Quality Assurance

• Extensive experience designing test strategies, plans, and suites.

• Expertise in manual and automated testing for web, mobile, and API services.

• Deep understanding of agile testing methodologies (TDD, BDD, exploratory, shift-left).

• Strong track record in leading agile development environments.

Personal Attributes

• Proactive, resourceful, and self-motivated with a strong drive for excellence.

• Quick learner who thrives in dynamic environments.

• Passionate about innovation and delivering measurable business outcomes.

• Excellent communication, presentation, and negotiation skills for both executive and technical audiences.

• Strategic thinker focused on value creation and impact.

Preferred Qualifications

• Senior-level certifications (CBAP, PMI-PBA,IIBA-AAC, or equivalent).

• Expertise in data visualization platforms(Tableau, Power BI, etc.).

• Knowledge of government systems, policies, digital services, data governance, and cybersecurity frameworks.

• Strong understanding of cloud technologies, enterprise architecture, and modern application development.

• Proven success in leading public sector digital transformation initiatives.

• Proficiency in design thinking, service design, and user-centered design methodologies.

• Experience with performance testing tools (JMeter, Gatling, k6, Locust).

• Hands-on experience with complex case management systems and enterprise-level implementations.

• Background in vendor management and procurement processes.

• Demonstrated ability to drive organizational change and process improvement.

Business System Analyst

ABOUT THE ROLE

We are seeking an experienced Business Systems Analyst to support Head Office-related

systems and initiatives within a leading international bank. The role sits within the Product

Support Delivery (PSD) function and is responsible for managing system enhancements,

change requests, and project coordination while ensuring effective communication and

alignment with Head Office stakeholders.

The proposed role will support:

• Head Office system upgrade and enhancement projects

• Ongoing BAU system support and change request (CR) management

• Coordination between local teams and Head Office for system-related initiatives

This role requires strong business analysis, project coordination, and stakeholder

management capabilities, with a key focus on supporting systems that involve Head Office.

Proficiency in Japanese is essential to effectively communicate requirements, updates, and

issues with Head Office stakeholders.

You will work closely with PSD PIC, business users, technology teams, and Head Office

stakeholders to ensure system changes and projects are delivered on time, within scope,

and aligned with business and operational requirements.

KEY AREA OF RESPONSIBILITIES (KAR):

• Support PSD PIC in leading and managing Head Office system-related upgrade and enhancement projects.

• Act as the key liaison between local teams and Head Office japanese stakeholders, ensuring clear communication and alignment of requirements (in both English and Japanese).

• Oversee end-to-end project lifecycle, including planning, execution, monitoring, and delivery of project and BAU activities.

Manage and coordinate system change requests (CRs), including requirement gathering, impact assessment, prioritisation, tracking, and implementation.

• Develop and maintain project and BAU plans covering scope, timelines, deliverables, and resource allocation.

• Collaborate with stakeholders to gather and validate business, system, and BAU requirements.

• Lead project and BAU activities, assign tasks, and monitor progress to ensure milestones and deliverables are met.

• Identify, assess, and mitigate project and BAU risks, ensuring minimal disruption to operations.

• Prepare and present regular status reports, including progress updates, risks, and issues to stakeholders.

• Facilitate meetings such as project kick-offs, status updates, and requirement discussions across local and Head Office teams.

• Ensure proper documentation and quality checks for all deliverables, including review materials and process documentation.

• Support PSD BAU activities on behalf of PSD PIC as required.

BASIC REQUIREMENTS

• Bachelor’s Degree or equivalent.

• Minimum 5 years of experience in IT project management (PM/PMO), preferably within the banking industry.

• Proficiency in Japanese (business level or above) is required to communicate effectively with Head Office Japanese stakeholders.

• Strong understanding of system change request (CR) processes and experience managing system enhancements.

• Good communication skills in English and Japanese (both written and verbal).

• Strong interpersonal skills with the ability to build relationships across teams and cultures.

• Analytical and problem-solving skills, with the ability to simplify complex issues.

• Strong organisational and prioritisation skills.

• Experience in software development or working with delivery teams is an advantage.

• Knowledge of banking operations, especially Core Banking systems, is a plus.

Additional Strengths (optional)

• Experience working with Japanese banks or global banking institutions.

• Familiarity with project management and tracking tools (e.g. JIRA, Confluence, Zephyr, MS Project).

• Degree/Diploma in IT, Computer Science, Business, or related disciplines.

Interested candidates, please send your CVs on as@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

About:

We are seeking a Financial Planning Analyst to support the organization’s financial management and planning activities. This role will contribute to financial transparency, business decision-making, and ensure compliance with accounting standards and regulatory requirements.

Responsibilities

• Assist in the preparation of financial statements, including Profit & Loss, Balance Sheet, and Cash Flow statements.
• Support the budgeting and financial forecasting process, providing insights to support strategic financial planning.
• Analyze financial data to evaluate company performance, trends, and potential improvement opportunities.
• Maintain accurate financial records and prepare management reports for internal review.
• Ensure financial reporting complies with accounting standards, regulatory requirements, and corporate policies.
• Prepare financial reports and documentation in English and Korean when required by the regional headquarters.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related discipline.
• Minimum 2 years of experience in accounting, financial analysis, or financial planning.
• Proficiency in Korean and English (written and spoken) to effectively communicate with Korean-speaking stakeholders at the headquarters.
• Experience with SAP will be an advantage.
• Strong analytical, financial modeling, and quantitative skills.
• Good communication and presentation abilities with the ability to explain financial data clearly.

Remuneration Package:

• Up to $6,000 with Variable Bonus
• Location: Tanjong Pagar

Interested candidates please apply online or send your latest CV to alex.fong@AlwaysHired.com.sg

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

We are seeking an experienced Business Analyst with a strong focus on data collection, process automation, and analytics to support the operation and development of a commercial data hub and business intelligence unit. This role will sit at the intersection of business development, Sales and technology to build relevant data sets to assist in the growth of the business.  

The successful candidate will play a key role in building this new function to identify data requirements, optimizing data flows, and driving automation initiatives that improve efficiency, accuracy, and scalability to empower the Sales, Product development and Marketing teams across exchange products. 

Key Responsibilities 

• Translate business requirements into functional and technical specifications for execution and ongoing optimization while creating functional output for business analyses. 
  

• Lead and Define data models, schemas, data quality rules and various collection sources in collaboration with engineering teams and development cycles. 
  

• Identify opportunities to automate manual or, if required, semi-manual operational workflows. 
  

• Create dashboards and reports to highlight relevant data points for internal sales and marketing teams whilst assisting stakeholders in building data driven presentations for both internal and external review.   
  

• Build and analyse bespoke data sets alongside the product development team and take part in project related analyses with the business development and strategy functions. 
  

• Create procedures for daily maintenance with the view on ongoing development pipelines in conjunction with technology teams. Act as a bridge between business users and technology teams. 
  

• Champion the teams’ goals, educate and empower business teams with relevant and current data trends to create a collaborative and entrepreneurial environment
  

Required Skills & Experience 

• Bachelor’s degree in Computer Science, Engineering, Data Science, Mathematics, Finance, or a related discipline 
  

• 1–3 years’ experience in a technical business analyst, data analyst, or similar role (or exceptional graduate experience) 
  

• Understanding of financial and commodity markets with emphasis on price correlation fundamentals. 
  

• Understanding of Derivatives products fundamentals including market data, trade lifecycle, margining, and risk management. 
  

• Strong SQL skills and experience working with relational and analytical databases 
  

• Solid understanding of data pipelines, ETL/ELT processes, and automation concepts 
  

• Ability to read and understand technical documentation, APIs, and system designs 
  

• Strong analytical, problem-solving, and communication skills 
  

We are seeking for a Business Analyst to deliver cutting-edge digital solutions by leveraging your tech/digital knowledge and strong influencing skills.

• Working Hours: Mon-Fri
• Working Location: Central
• Job Type: Contract
• Salary Package: Up to $9,800 (basic) + AWS

Responsibilities:

• Collaborate with business teams to identify business needs using human-centric and visual methods such as service journeys.
• Apply Design Thinking and Service Design methodologies to assess current state gaps and challenges.
• Work with project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technologies for internet and mobile solutions, aligning with the company's technology directions.
• Select appropriate development methodologies (Agile or Waterfall) for various development environments (Outsourced, Co-Sourced, In-house).
• Ensure systems or products are ready for smooth deployment, adoption, and operations.
• Analyze impacts of requested changes and propose improvements.
• Collaborate with support teams to address technical problems during the Operations & Maintenance phase.
• Continuously identify new digital transformation opportunities for the company.

Requirements

• Minimum of 5 years in IT business analysis, application solution design, and testing.
• Experience in at least one full software/product development cycle, preferably using Agile methodology.
• Certifications: Business Analysis certification (e.g., CBAP), Agile certification is an added bonus
• Possess understanding of UX design, web functions, standards, and web application development (including security principles, session management, and best practices).

Why Join Us:

• Innovative Environment: Work with leading-edge technologies in a dynamic team setting.
• Professional Growth: Opportunities for continuous learning and career development
• Impactful Work: Contribute to the digital transformation of public services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Role: Business Analyst

Type of Role: Contract (Renewable)

Location: Ang Mo Kio

Remuneration: Base Salary

Position Summary:

As a Business Analyst, you will be responsible for gathering, analysing and formalising user’s business requirements and processes, evaluating feasibility of implementation and managing scope of project.

Business & Technical Analysis:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Work with UI/UX designers to implement business requirements and;
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc.
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specifications. Involved in the design review session.
• Ability to develop acceptance criteria or test specs in relation to requirements for business users to review and sign off.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.

Ideal Candidate Requirements:

• Minimum 1 year of IT experience in business analysis.
• Bachelor's Degree Holder preferred in IT/Computer Science.
• Hands-on experience working on Systems Testing, Defect Management, Frameworks and Platforms and Programming Languages(such as Python, Java etc.)
• Intermediate proficiency in Microsoft Office 365.
• Strong verbal and written communication skills.
• Ability to analyze complex problems and develop effective solutions.
• Proficient in written and spoken English.

For a confidential discussion, interested applicants please kindly send your updated resume.

Our esteemed client in the IT industry is seeking a Business Analyst to join their dynamic team:

• Employment Type: 1-year renewable contract
• Position: Business Analyst
• Location: Central (Nearest MRT: Clarke Quay / City Hall)
• Working Hours: Monday to Friday, 8.30am to 6pm
• Salary Package: Up to $7,600 + Bonus

Job Responsibilities:

• Drive product outcomes by delivering data-driven insights and recommendations.
• Perform market analysis to identify problem areas and potential opportunities.
• Review existing solutions to uncover gaps, synergies, or areas for improvement.
• Conduct user research and interviews to support problem definition and solution development.
• Establish success metrics, track performance, and develop dashboards for monitoring.
• Analyze post-launch results to identify improvements and optimization opportunities.
• Assess the impact of proposed changes and evaluate resource requirements accordingly.

Job Requirements:

• Minimum a Diploma in Computer Science, Business or related discipline with at least 4 years of relevant working experience.
• Preferably have hands-on experience with configuration in ServiceNow, or be willing to take on hands-on responsibilities involving configuration of SaaS/COTS platforms (e.g., ServiceNow).
• Experience working end-to-end with product or project teams in delivering solutions.
• Able to work independently in a fast-paced environment and manage competing priorities effectively.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

KEY FEATURES OF THE POSITION

• Lead requirements gathering phase and deliver signed off Features
• Support preparation of business case and project planning
• Ensure all deliver available in signed off Features/EPIC are converted in respective user stories / Functional Document which can be understood by technical teams
• Ensure that all required deliverables are provided on-time and on-quality, in case of delay do timely escalations
• Issue regular & accurate status reports and institute progress meetings to keep stakeholders informed
• Ensure can play a QA role when role demand during SIT/UAT, before user coordination for sign off
• Change Management and Communications on requirements / functionality
• Manage interactions and communication with stakeholders
• Work with environment and deployment teams for timely production delivery (raise necessary set up activity)

SKILLS REQUIREMENTS OF THE POSITION
Professional and Technical

• Minimum 8 years to Maximum of 15 years of experience in banking, preferably private banking and/or asset management
• Through understanding of private banking value chain with special focus on KYC and client onboarding related processes; key focus is on business understanding
• Good understanding of business processes, process design, and process re-engineering
• Good understanding of Business project life cycle in addition to System Development Life Cycle
• Knowledge of SQL will be added advantage
• Knowledge of software quality process would be an advantage
• Knowledge of Agile methodology and experience of partnering with IT in Scrum model would be an advantage

Personal and Social

• Strong knowledge of private banking business; should be able to speak and understand technical / business language
• Strong analytical and problem-solving skills
• Ability to analyse, prioritize, and resolve issues with a proficiency in taking decisions during challenging times
• Good communication and stakeholder management skills
• Able to interact with C-Level Executive (if situation demands), functional leads, SMEs, Technical leads, Application Managers and Other IT teams and communicate in language that they understand

We are hiring a Business Analyst to bridge business operations and technology by supporting, maintaining, and enhancing the IMOS platform to enable efficient voyage execution, accurate financials, and informed decision‑making.

The Position:

• Act as the primary point of contact for all IMOS-related incidents, service requests, and user enquiries.
• Diagnose and resolve issues across various IMOS modules, including Voyage Management, Chartering, Operations, Scheduling, Demurrage, and Finance.
• Perform root-cause analysis and escalate complex issues to technical teams or vendors where required.
• Monitor daily integrations, scheduled jobs, and data flows between IMOS and other systems (e.g., SAP, weather routing tools, market data feeds).
• Maintain and update system configurations, reference data, and master data elements.
• Support month-end, quarter-end, and year-end operational activities related to voyage financials.
• Administer user access, including provisioning, deprovisioning, and periodic access reviews.
• Create and maintain documentation for recurring issues, support processes, and troubleshooting procedures.
• Collaborate with product owners and business analysts on enhancements, testing, and deployment of new IMOS features.
• Build and maintain IMOS reports using standard out-of-the-box IMOS reporting features (Report Designer, Voyage Manager views, standard analytics, and configurable templates) to support business operations and decision-making.
• Conduct training and refresher sessions for business users when required.

The Candidate:

• 3–5 years of experience actively supporting or using IMOS or similar maritime commercial/operations systems.
• ·Strong understanding of shipping workflows such as chartering, voyage planning, bunker management, laytime/demurrage, and freight invoicing.
• Experience with SQL queries for investigation and reporting is an advantage.
• Familiarity with integrations, data validation, and system interfaces.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to communicate effectively with both technical and non-technical stakeholders.
•  Customer-oriented mindset with a focus on responsiveness and service quality.

Preferred Qualifications

• Experience working in maritime, shipping, or commodity trading organizations.
• Hands-on exposure to IMOS system administration or configuration.
• Knowledge of data governance, master data management, or process improvement projects.
• Background in SAP or finance processes, with understanding of how IMOS voyage invoicing and financial data interfaces with SAP.

We regret to inform that only shortlisted candidates will be notified.

EA Reg No: R25145981, Low Ciao Ling

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544,