Total 96 Information Technology job vacancies in Telok Panglima Garang

HP’s Digital Solutions team is looking for a Singapore based post sales technical Customer Success Specialist to join the team to help customers implement HP’s software solutions with a focus on DEX and endpoint security. While the role is primarily post-sales, this candidate will also assist in strategic presales technical activities with prospects and ensure that customers are properly supported after the sale is made. The ideal candidate understands Microsoft Windows endpoints, Azure, Intune, and has experience with service delivery.

KEY QUALITIES FOR SUCCESS

• Agile + Flexible. Can adapt and pivot effortlessly to new information and realities to get the job done.    

• Lead Strategically + Execute Tactically.  Ability to think, engage and lead strategically and enjoy rolling up your sleeves and working tactically with individuals across the organization to get work done.

• Leverage Insights + Customer Orientation. Use data to deliver actionable insights to customers to demonstrate value of HP’s Digital Solutions.

PRIMARY RESPONSIBILITIES: 

• Serve as the customer’s post-sales HP Digital Solutions expert.

• Assist customer in whatever manner is required as it relates to implementing and integrating HP software solutions within the customer’s environment.

• Work to ensure that HP products are properly integrated with existing customer tool sets.

• Be the customer’s voice internally, airing their feature requests, support issues, and concerns, and championing them to solution.

• Establish a regular cadence with customer to ensure they are getting full value out of their HP software investment.

• Deliver product training to partners, customers, and other stakeholders.

• Provide technical management & escalation within accounts, providing customers with access to product and engineering teams for issue resolution.

• Drive customer satisfaction by delivering technical documentation and information to customers.

• Document customer activity within the CRM.

PREFERRED QUALIFICATIONS

• Solid experience in services delivery involving endpoint solutions.

• Technical understanding of endpoint solutions and how these solutions are managed.

• Customer-facing experience including understanding of customer success for software-based services.

• Exceptional collaboration and relationship-building skills with the ability to develop strong working relationships at all levels of management, both within the customer organization and within HP.

• Technical knowledge of software deployment tools & techniques such as SCCM, Intune, PowerShell scripting, etc.

• At least 5+ years related technical experience developing, implementing, managing, and sustaining Enterprise IT systems.

• Good understanding of Windows endpoint OS and OS management.

• Hands on experience with deploying, troubleshooting, and updating endpoint software.

• Comfort communicating, navigating, and sustaining relationships at all levels within targeted accounts

• Bachelor of Sciences: Computer Engineering, Systems Engineering or relevant experience.

• Up to 25% travel is expected to support customer activities.

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

APAC Network Services Internal Networks team is responsible for end-to-end engineering and deployment of network infrastructure services within Bank of America. In this role, you will design, implement, and support enterprise grade network infrastructure across routing, switching, wireless, and remote access technologies. You will play a key part in ensuring secure, scalable, and high-performance connectivity across our global environment.

Responsibilities:

• Responsible for hands-on implementation, engineering, and deployment of new services into production.

• Work with support teams, lines of business and 3rd parties that BofA connect to build end-to-end solutions that balance business, security, availability, and resiliency requirements.

• Eliciting, analyzing, and documenting technical application and service requirements.

• Maintain designs patterns and provide feedback into architectural standards.

• Active participation in the change management process.

• Manage stakeholder requirements across projects and ad-hoc consulting.

• 3rd level escalation for troubleshooting issues on the production network.

• Identifying and managing the mitigation of risks within the environment.

• Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.

• Collaborate with global engineering domain leads and operations teams from service design through operations transition process for new services.

Skills:

• 10 years with hands-on experience in Network Engineering & Deployment team preferably in the banking and finance industry.

• Strong knowledge of networking communication principles, network standards, and network security practices.

• Strong understanding of DMZ architecture principles, segmentation, and security zoning (Internal, External, Enclave etc)

• Strong knowledge of routing protocols (BGP, OSPF, EIGRP, ISIS) and WAN technologies (MPLS/VPLS)

• Experience in engineering and deployment of network solutions including Routing and Switching (Cisco/Arista) and secure connectivity: VPNs, tunneling (IPSec, SSL/TLS, GRE, MACsec)

• Ability to design and validate secure network flows across DMZ zones, NAT, and DMZ ingress/egress patterns

• Experience in vulnerability remediation and risk mitigation in DMZ environments

• Experience in network analytics through packet capture (Sniffer) analysis and end system diagnostics (Netscout).

• Expertise in creating Application and network diagrams including all pertinent flows and decisions.

• Capability to summarize complex issues into executive summaries.

• Ability to motivate and drive execution, with performance driven with the necessary intensity and optimism to succeed and deliver.

• Possesses strong analytical skills and root cause investigation techniques with a desire to expand horizon to next-gen products, applications, and technology.

• Familiar with product deployments within a global banking environment.

• Willing to work some irregular hours based on the needs of global operating model and the location of clients.

• Communicate with business partners at an enterprise level, interfacing with internal business representatives and information security partners.

• Strong analytical skills with ability to identify gaps, challenge others with positive intent, and drive debate towards identification and remediation of underlying risks.

• Knowledge of regulatory risk management in Technology and Information Security domains preferred.

• ITIL processes knowledge: Change Management, Incident Management, Request Management, and Problem Management

• Maintain designs patterns and provide feedback into architectural standards.

• Active participation in the change management process

Desired Skills:

• Subject matter experts in Network Services technologies and provide leadership and strategic/tactical direction related to the successful deployment network projects.

• Eliciting, analyzing and documenting technical application and service requirements.

• Understanding in Automation (Python, Ansible, YAML, REST API, XML and JSON).

• Manage stakeholder requirements across projects and ad-hoc consulting.

• Working experience of Agile techniques and use of Jira

• Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks

Your Tasks:

• Responsible for achievement of sales targets of flour and premix products for assigned customers

• Recommend suitable flour and provide technical service advice to help customers resolve flour related issues

• Attending to customers’ complaints including completion of reports

• Conduct baking demonstration and baking performance

• Assist in gathering of market related information

Your Profile:

• Diploma/Degree in any field

• Minimum 2 years of sales / baking experience with the Baking industry

• Ability to work under pressure

• Excellent negotiating skills with strong customer focus

• Preferably knowledge in Baking

Join a cloud transformation team delivering SharePoint, .NET, and Microsoft 365 solutions across enterprise environments.

Location: Central
Job Type: Contract (Renewable basis)

Responsibilities

• Design, develop, and maintain SharePoint solutions and ASP.NET / .NET applications
• Support SharePoint migration projects from On-Premises to Government Cloud environments
• Perform application deployment, troubleshooting, system enhancements, and workflow automation
• Collaborate with infrastructure, cybersecurity, and business stakeholders on solution delivery

What We’re Looking For

• Degree or Diploma in Computer Science, Information Technology, Engineering, or related discipline
• Min. 4 years of experience in software development.
• Hands-on experience with SharePoint Online and SharePoint Subscription Edition (On-Premises)
• Experience in SharePoint migration projects and ASP.NET / .NET development
• Good knowledge of Microsoft SQL Server, REST APIs, and Microsoft 365 technologies
• Familiarity with Microsoft Entra ID / Azure Active Directory (AAD)
• Strong troubleshooting and problem-solving skills

Why Join

• Opportunity to work on impactful government cloud transformation projects
• Exposure to modern Microsoft cloud and enterprise technologies
• Collaborative environment with opportunities for technical growth

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elaine Wong (Zoe) l Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Software / Application Support Engineer (Permanent)

Why Join Us?

• Hybrid work arrangement
• Up to 18 days AL + Medical Coverage
• AWS + Variable Bonus

Join our client as a Software / Application Support Engineerand be part of a team supporting business-critical applications used by globalfinancial institutions. You’ll be the first point of contact for users,handling incidents, troubleshooting issues, and ensuring systems run smoothlyin a fast-paced production environment.

This role is ideal for candidates looking to build a strongfoundation in application support, fintech systems, and financial technology.

Working Arrangement

• Training Period:
  Mon–Thu (9:00am – 6:00pm)
• Post-Training:
  3-2-2-3 rotating shifts
• Day Shift: 8:00am – 8:00pm
• Night Shift: 8:00pm – 8:00am (WFH)

Key Responsibilities

• Provide Level 1 application support to users and resolve incidents efficiently
• Perform issue analysis and step-by-step troubleshooting
• Communicate clearly with users, internal teams, and management
• Log and track incidents, root causes, and resolutions accurately
• Escalate complex issues to Tier 2 teams with proper documentation
• Maintain and improve support documentation and troubleshooting guides
• Collaborate with technical teams on system improvements and upgrades
• Identify opportunities to improve support processes and service quality

Requirements

• Diploma or Degree in Computer Science, IT, or related field
• Willingness to work rotating shifts, including weekends and public holidays
• Strong problem-solving and analytical skills
• Good verbal and written communication skills
• Exposure to fintech or financial systems (trading, payments, blockchain, capital markets) is a plus
• Basic knowledge of HTML, Java, or scripting languages is an advantage

Interested candidates may click on apply or apply via emailto kenwi.g@scientecconsulting.com

By submitting your resume, you consent to the collection, use, and disclosureof your personal information per ScienTec’s Privacy Policy(scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence.Only shortlisted candidates will be contacted.

Kenwi Goh Jian Wee – R26159880
ScienTec Consulting Pte Ltd - 11C5781

Software Engineer (Full Stack /GenAI Applications)

Role Overview

Join a government-sector technology team to enhance and scalean enterprise Generative AI platform. You'll work across a Python/FastAPIbackend and Next.js frontend, building new AI-driven features, analytics, andmarketplace capabilities.

·      Government Project

·       Salary up to $10000/month

·       AWS + Up to 21 Annual Leaves

Key Responsibilities

• Develop and maintain full-stack features using Next.js, React, Python, and FastAPI.
• Build user management, authentication (SSO/SAML), and analytics dashboards.
• Develop an internal AI Marketplace with RBAC and tenant-based access controls.
• Create dynamic Generative UIs that adapt to AI agent actions and integrations.
• Design and maintain PostgreSQL schemas for chatbot, agent, and permissions management.
• Implement data visualizations for usage, performance, and engagement analytics.
• Ensure security compliance through input validation, secure authentication, and AWS services.

Requirements

• 5+ years of full-stack software engineering experience.
• Strong expertise in React, Next.js, Python, and FastAPI.
• Experience with PostgreSQL and relational database design.
• Familiarity with AWS services such as S3, IAM, Lambda, and DynamoDB.
• Experience building secure, scalable enterprise applications.

Nice to Have

• Experience with GenAI/LLM platforms (AWS Bedrock, OpenAI, Claude, etc.).
• Knowledge of Vercel AI SDK or Generative UI development.
• Experience with data analytics and visualization (Recharts, D3.js, Chart.js).
• Background in regulated or government environments with strong security requirements.

Interested candidates may click onapply or apply via email to kenwi.g@scientecconsulting.com

By submitting your resume, you consent to the collection, use, and disclosureof your personal information per ScienTec’s Privacy Policy(scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processedwith strict confidence. Only shortlisted candidates will be contacted.

Kenwi Goh Jian Wee – R26159880
ScienTec Consulting Pte Ltd - 11C5781

We are looking for a highly disciplined and responsive Executive Assistant to provide comprehensive administrative and operational support to our CEO. The ideal candidate will possess solid knowledge of internal company accounting and be able to assist in managing financial matters effectively. This role requires flexibility to accompany the CEO on business trips and attend corporate events. The successful candidate will also be responsible for assisting in the management of the company's yacht.

• Assist the CEO with daily administrative tasks, scheduling, and internal/external communications

• Handle internal accounting and basic financial records, including expense claims, invoice verification, and simple bookkeeping

• Assist in preparing and reviewing business documents for the CEO

• Accompany the CEO to local and overseas business meetings, site visits, and client events

• Manage travel arrangements including flights, hotel bookings, and itinerary planning

• Oversee the scheduling, maintenance coordination, and administrative matters related to the company yacht

• Handle highly confidential internal documents and sensitive company information

• Complete ad hoc tasks assigned by the CEO and adapt flexibly to business needs

Requirements

• Fresh graduates from local Singapore universities are welcome to apply; candidates with relevant work experience in internal accounting or financial administration are also welcome.

• Degree in Accountancy, Business Administration, or a related field is advantageous

• Fluent in both written and spoken Mandarin and English

• Strong organisational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.

• Willing and able to travel with the CEO, with flexibility on weekends and public holidays

• Proactive, hardworking, and highly responsible with a strong service-oriented mindset

• Discreet and professional, with a strong sense of confidentiality

 What We Offer

• Competitive monthly salary commensurate with experience and capability

• Employment Pass (EP) sponsorship available

• Annual performance bonus

• Comprehensive medical insurance

• Dental insurance

• Travel allowance with full reimbursement of work-related travel expenses

• Lunch and dinner provided

• Direct reporting to the CEO with accelerated exposure to senior management

• Unique training opportunity in yacht operations and management

Shangri-La Rasa Sentosa, Singapore

We are looking for a Technician (Electrical / Mechanical) to join our team!

Job Summary

As a Technician (Electrical / Mechanical), youwill maintain and support the hotel’s electrical and mechanical systems toensure smooth facility operations and timely resolution of technical issues.

As a Technician (Electrical / Mechanical), we rely on you to:

• Maintain and service electrical and mechanical plant and equipment to ensure operational reliability
• Execute assigned work requests within the building promptly and efficiently
• Identify and report technical issues requiring immediate attention to prevent disruptions
• Collaborate with the Duty Engineer to support and complete work requests effectively

We are looking for someone who:

• Knowledge of engineering equipment and building plant systems
• Proficiency in electrical and mechanical engineering skills relevant to building facilities
• Experience working with building facilities management
• Certificatein Engineering or equivalent qualification
• Willingness to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

What a System Engineer does at HP (Location Tuas Ink Plant):

• Collaborate with Process and Equipment Engineer to establish automation design concepts and specifications, communications protocol, response plan and redundancy to achieve the required product specifications.

• Lead the execution phase of automation planning and design development, installation, configuration and testing as pre-requisite for Manufacturing Release.

•  Manage automation hardware and software documentation, standards, revisions, and roll outs. Conduct training to Operations staff on the use of the SCADA/HMI systems.

•  Lead the automation aspect of the Ink manufacturing to achieve cost, quality, availability, and safety metrics. Ensure ‘same ink’ quality & performance level with partner side.

•  Establish automation plan and execute to meet new manufacturing requirements.

•  Collaborates and communicates with management, internal, and outsourced development partners regarding design status, project progress, and issue resolution.

• Lead automation issues troubleshooting and corrective action implementation.

• Lead automation innovations and optimizations to achieve breakthrough cost, productivity, quality, safety, and efficiency.

•  Develop and execute Smart Manufacturing/Industry 4.0 strategies for the manufacturing site.

• Work with IT teams for Project Implementations.

• Work on problems of diverse complexity and scope.
   

Required Skills & Competencies

• Bachelors or master’s degree in Electronics/Electrical Engineering or Computer Science.

• 4-6 years Automation experience in a Manufacturing or similar industry

• Experience in having direct responsibilities in manufacturing automation.

• Direct experience in PLC programming and DCS infrastructure.

• Experience in MES systems for Manufacturing Environments.

•  Experience in Various Industrial Communications protocols

• Applied knowledge in SCADA/HMI, PID tuning, P&ID, sensor instrumentations, and industrial controls programming.

• Experience in script programming skills such as C++/C#/SQL/.Net is preferred.

• Experience in AWS, MS Azure Platforms and IoT Protocols for Manufacturing Projects.

• Ability to employ engineering tools and software to automate manufacturing processes.

• Demonstrated competency on industry-standard project management methodologies.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job Responsibilities:

• To plan preventive maintenance work (PPM) as assigned by the supervisor / HOD
• To work with the technicians to troubleshoot electrical fault, reinstate power supply and provide recommendation to prevent reoccurrences.
• To work with the technicians to troubleshoot air condition fault, reinstate air conditioning system back to normal and provide recommendation to prevent reoccurrences.
• To work with the technicians to repair burst water pipe, mechanical work, medical gassessystem and other related facilities equipment.
• To maintain accurate, complete, and timely documentation for all maintenance activities.
• Contractor & Vendor Management.
• Monitoring, Reporting & Coordination.
• To obtain quotes through the organization's e-procurement portal.

Professional/ Educational Qualifications:

• Diploma or fresh higher NITEC in electrical / mechanical / facilities management or NITEC with minimum 2 – 3 years building maintenance related experience.
• A knowledgeable leader who is driven and responsible.

Working Hours:

• Mon - Thu, 8:30am to 6.00pm
• Fri: 8.30am - 5.30pm
• Max 42 hours
• Open to work over time and weekends in events of emergencies

• To take lead and involve in the project proposal submission technically and commercially.
• To promote and sell all existing services within I&E Division especially related to Upstream Services.
• To provide technical support to the laboratory as and when required
• To cross sell any other services related to SGS services
• To meet/follow up with customer regularly for the submitted quotation
• To promote and sell in food and environment industries which involve in microbiological testing services.
• To ensure that all customer enquiries are followed-up and closed successfully with the ultimate goal of achieving monthly sales target/KPI.
• Receive, cold-calling and follow-up on inbound and outbound calls enquiries
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the I&E Upstream Lab
• To prepare, arrange and coordinate related sample collection, customer visits, meeting, training, seminars, and etc.
• Manage documents control, filing and project deliverables and process signed quotation/proposals.
• To create awareness campaign and upsell of the new services offered by the business lines by visiting to clients and survey result was collected at the end of the meetings.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior for any improvement for to meet operational excellence of the service offered.
• Adhere to SGS Code of Integrity and client confidentiality agreements.
• At all times, adopt safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures and maintain a quality and safety awareness culture.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard/risk, near-miss and incident in Crystal system. 
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Responsible to ensure all projects are executed in high industrial standard and to lead technical development especially in Geochemistry and Enhanced Oil Recovery Related Scope of Works including Digital Solutions & Predictive Modelling.
• Responsible for providing full customer support from project initiation to closure and follow up, whilst promoting business growth.
• Responsible and act as the company Field Analytical Specialist in all technical aspect related to analytical and its related fields including sampling, sample handling, testing, investigation, reporting, advisory/training services to clients etc.
• Lead and execute field job.
• Support laboratory on analytical solutions.
• Attend meetings and do presentations and demo.
• Support Laboratory & Field Services and other business lines (well testing, Environment, and etc)
• Responsible for the training, and technical development of lab and field service staff.
• Identify local talents and build technical competencies to strengthen our market position.
• Identify and recommend procurement of equipment and consumables to meet growing targets.
• Make sure all lab and field data has been screened and evaluated to ensure only high-quality data is issued.
• Troubleshoot lab and field equipment breakdown including repairs where necessary.
• Write and/or review technical field reports prior to final report issuance.
• Attend external & internal training courses as required.
• Develop and oversee the revision and updating of lab and field SOPs and training manuals.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard/risk, near-miss and incident in Crystal system. 
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025, 18001 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• To take lead and involve in the project proposal submission technically and commercially.
• To promote and sell all existing services within I&E Division especially related to Upstream Services.
• To provide technical support to the laboratory as and when required
• To cross sell any other services related to SGS services
• To meet/follow up with customer regularly for the submitted quotation
• To promote and sell in food and environment industries which involve in microbiological testing services.
• To ensure that all customer enquiries are followed-up and closed successfully with the ultimate goal of achieving monthly sales target/KPI.
•  
• Receive, cold-calling and follow-up on inbound and outbound calls enquiries
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the I&E Upstream Lab
• To prepare, arrange and coordinate related sample collection, customer visits, meeting, training, seminars, and etc.
• Manage documents control, filing and project deliverables and process signed quotation/proposals.
• To create awareness campaign and upsell of the new services offered by the business lines by visiting to clients and survey result was collected at the end of the meetings.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior for any improvement for to meet operational excellence of the service offered.
• Adhere to SGS Code of Integrity and client confidentiality agreements.
• At all times, adopt safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures and maintain a quality and safety awareness culture.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard/risk, near-miss and incident in Crystal system. 
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Pick Network is a wholly-owned subsidiary company of Infocomm Media Development Authority (IMDA) to deploy parcel locker in public spaces and operate nationwide parcel locker network. The network will deliver convenience and choice to consumers and businesses and aid in the transformation of Singapore's urban logistics ecosystem.

We are hiring for the following position: Service Executive

Job description

• Possess working knowledge of IT fundamentals and proficiency in Microsoft Office applications.

• Monitor backend systems to proactively detect abnormalities, system alerts, and operational issues across the locker network.

• Respond to and manage enquiries/ issues escalated via the Consumer Support Hotline and AI Chatbot channels.

• Conduct investigations into disputes raised by consumers and other stakeholders, ensuring accurate root cause analysis and proper documentation.

• Provide operational guidance and on-site support to users at locker locations when required.

• Perform both remote and on-site troubleshooting of connectivity, hardware, and system-related locker issues.

• Coordinate effectively with contractors and internal stakeholders to escalate, track, and resolve incidents within agreed timelines.

• Ensure all reported issues are resolved and cases are closed in accordance with established Service Level Agreements (SLAs).

• Perform parcel recovery activities when required, ensuring proper documentation and compliance.

Requirements

• Minimally Diploma/ITE certification

• Willing to be placed on work shifts, including weekends and Public Holidays

• Have an understanding of how parcel lockers function

• Candidates with driving license at an advantage

• Analytical mindset to detect and solve issues

Benefits of Joining Pick Network

• Flexible Allowance and Mobile Benefit. 

• Medical and Dental Benefit.

• Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

Job Profile Summary

Responsiblefor partnering with the business to define, design and implement various peopleinitiative in collaboration with other HR functions that positively impact theorganization's performance and or culture. The Manager, Human Resources willplay a key role in driving the execution of HR strategies at the country levelwhile ensuring alignment with regional and global objectives. This rolecombines both strategic partnership and operational excellence, overseeingend-to-end HR functions and acting as a trusted advisor to business leaders.

JobDescription:

·      Partner with business leaders toshape and drive people strategies aligned with country and regional businessobjectives.

·      Support and drive the developmentand execution of HR strategies and initiatives, assisting with specificprojects and tasks.

·      Advise business leaders onorganizational design, workforce planning, and change management to enablebusiness growth and transformation.

·      Oversee end-to-end HR operations,ensuring efficient, compliant, and high-quality service delivery

·      Lead the localization and governanceof HR policies in compliance with local regulations and best practices.

·      Drive talent strategies includingtalent assessment, succession plan, leadership development, and capabilitybuilding.

·      Champion a high-performance andengaged culture through effective employee experience and engagementinitiatives.

·      Provide strategic oversight onemployee relations, ensuring fair, consistent, and risk-mitigated outcomes.

·      Lead and contribute to HR projects,change initiatives, and continuous improvement efforts.

·      Leverage HR data and insights toinfluence decision-making and continuously improve organizationaleffectiveness.

·      Collaborate with regional HR teams,COEs, and external partners to ensure seamless HR delivery.

Qualifications& Experience

• Bachelor’s degree in a relevant field; Or equivalent combination of education and experience will be considered.
• Typically 8–12 years of relevant HR experience, with significant exposure to HR business partnering and country-level HR leadership.
• Proven track record in shaping and executing HR strategies aligned with business objectives.
• Demonstrated experience in organizational development, workforce planning, and leading change initiatives.
• Strong expertise in talent management, including leadership development, succession planning, and strategic hiring.
• Sound knowledge of employee relations with the ability to manage complex and sensitive matters.
• Good understanding of local labor laws and regulatory requirements.
• Strong stakeholder management and influencing skills, with the ability to work effectively across all levels of the organization.
• Analytical mindset with the ability to leverage HR data and insights for decision-making.
• Excellent communication, problem-solving, and interpersonal skills.
• Demonstrated learning agility and a commitment to continuous improvement and staying current with HR trends.