Total 1,913 technical support job vacancies in Information Technology category in The Philippines

Location: Tampines

Responsibilities:

• Supervision of construction activities to ensure compliance with regulations and client requirements.
• Liaison with main contractors, architects, and engineers for the approval of shop drawings and resolution of site issues.
• Management of site safety in accordance with Ministry of Manpower guidelines.
• Attendance at site meetings and preparation of meeting minutes.
• Monitoring and reporting on the progress of rectification works and quality of materials.

Qualifications & Requirements:

• Diploma in Civil/Structural Engineering or an equivalent qualification from a recognized institution.
• Minimum of 5 years of relevant experience in construction supervision, preferably in BTO projects.
• Registered RTO with the Building and Construction Authority (BCA), Institution of Engineers Singapore (IES).
• Relevant experience in site supervision and project management.

Responsibilities

1. Assist Consultants/client/RE in the supervision and quality assurance of construction works on site
2. Ensure that all installation methods and material used are in accordance with the contract drawings and specifications
3. Liaise with the contractors/sub-contractorsin the coordination of site works
4. Highlight discrepancies, feedback site progress and irregularities to Consultants
5. Ensure the contractors maintain work safety, cleanliness and tidiness of the site
6. Monitor project progress schedule and quality standards.
7. Maintain and update site records on project progress.
8. Ensure proper maintenance and updating of site documentation for ongoing works, site meetings, safety records, method statements, shop drawings, as-built submissions etc.
9. Be familiar with and check all method statement and drawings (including authority submission and shop drawings) and to supervise works carried out on-site are in accordance to them.
10. Carry out regular site checks on contractors & ensure compliance with health and work safety per MOM regulations.
11. Inspect and monitor the requirement and quality of architectural finishing and interfacing, and to ensure all architectural works are executed in full compliance with approved plans.
12. Inspect the quality of workmanship, materials, and samples delivered to site; initiate corrective actions for any non-compliance and report to the Resident Engineer (RE) or Qualified Person (QP) for materials not meeting specifications
13. Inspect and supervise architectural, interior and external works

Requirements
- Degree or Diploma in design or construction related field from University/Polytechnic
- Minimum 5 years relevant local building construction experience as Architectural RTO
- Must have experience in Singapore construction and have capability to supervise architectural and interiors works

- Accredited with IES/ACES with a valid Resident Technical Officer Practicing Certificate is an advantage but not compulsory

- Excellent communication and problem-solving skills
- Expected to know the prevailing Building Control Act, Building Control Regulations, etc, and be conversant with all the requirements concerning supervision, quality control, reports and other documentation.
- Has an eye for details and resourceful

Qualification:

• Possess a Diploma from a Polytechnic or BCA Academy or relevant qualifications.
• Possess a certificate in Building Construction Supervisors Safety (BCSS) Course.
• Accredited with the Joint Accreditation Committee of the Institute of Engineers Singapore and the Association of Consulting Engineers.

Experience:

• Minimum five (5) years relevant site experience in the supervision of building M&E Services.
• Minimum ten (10) years of relevant experience as a RTO, of which at least five (5) years shall be in site management of works in local large-scale M&E building and infrastructure works.

Requirements:

• Conversant in contract administration with Public Service Sector Conditions of Contract, conversant with statutory requirements, site management, quality control procedures, systems testing & commissioning and submission of progress reports.
• Conversant in M&E design, specifications, site installation, services coordination, code of practice, Authority inspection and handing over.
• Must be willing to do overtime or shift work.

Site Location:

• Singapore Central

Expected Commencement Date:

• June 2026

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Head of English and Learning Support

The Head of English and Learning Support provides strategic and operational leadership to enhance students' English language proficiency and academic success across their entire study journey at Kaplan Singapore.

The role focuses on the design, delivery, and continuous improvement of English language support initiatives, including both the preparatory English programs (IGCSE English, pre-degree/pre-diploma students) and ongoing learning support embedded throughout students' academic programmes. These supports may be delivered in-class and out-of-class, ensuring students are equipped with the language and academic skills required for learning success.

The role also involves overseeing quality assurance, staff management, and the development of targeted learning support strategies aligned with institutional goals and student needs.

Key Responsibilities:

Academic Leadership

• Provide academic leadership for English language development and learning support services across the student population in Kaplan Singapore
• Drive strategic initiatives that strengthen English for Academic Purposes and academic skills for diverse student cohorts.
• Promote innovative, student-centred approaches to language support delivery, both embedded within curriculum and as supplementary support.

Curriculum & Programme Development

• Collaborate with teaching teams to integrate language development into teaching and assessment practices.
• Support faculty in adopting strategies for language-sensitive teaching and cultural-responsive classroom practices
• Collaborate with internal and external partners to enrich curriculum design and teaching materials.
• Promote alignment between programme outcomes and institutional goals.

People & Resource Management

• Lead and support academic staff, including performance reviews, workload planning, and mentoring.
• Facilitate staff development in language pedagogy, English test preparation, and academic skills support
• Ensure optimal use of facilities and resources while maintaining safety and operational efficiency.

Student Experience & Support

• Champion a holistic approach to student learning support, focusing on language proficiency as a key success factor.
• Develop targeted support for at-risk students and those requiring additional language development.
• Monitor and enhance student engagement with English support services

Quality Assurance & Compliance

• Ensure academic activities comply with institutional policies and external accreditation requirements.
• Maintain robust quality assurance processes, including academic audits and ongoing enhancement efforts.
• Support regulatory reviews and monitor key metrics such as enrolment, retention, and class sizes to drive sustainable growth.

General Responsibilities

• Support the implementation of cross-departmental initiatives and strategic goals.
• Deliver teaching duties in line with institutional workload expectations, approximately 200 hours annually.
• Undertake additional duties or projects as assigned by senior leadership.

Education

• Master's Degree in a related discipline. PhD candidates will be given priority consideration.

Minimum Years of Experience

• 10 years' experience in a multi-cultural setting at a higher educational institution or equivalent.
• A minimum of 3 years managerial experience.

Knowledge, Skills & Abilities

• Strong understanding of curriculum design, academic leadership, and higher education administration.
• Experience with digital learning tools and blended/online delivery modes.
• Proven ability to lead and support academic teams, manage resources, and drive staff development.
• Excellent communication, interpersonal, and people management skills.
• Ability to support change and continuous improvement within an educational setting.
• Awareness of trends and challenges in the private higher education sector, both locally and globally.

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge

Responsibilities

• Provide Level 1 application support for clinical and internal systems, including troubleshooting, issue logging, and escalation
• Assist in system changes, user acceptance testing (UAT), and minor enhancements
• Support user access management, system setup, and basic configurations
• Perform data extraction, report generation, and basic analysis to support operational needs
• Work closely with clinicians and users to resolve system and workflow-related issues
• Coordinate with internal IT teams and vendors for issue resolution, system updates, and follow-ups
• Support system implementation, upgrades, and integration activities
• Assist in procurement, asset tracking, and basic administrative tasks
• Maintain system documentation, SOPs, and ensure proper tracking of issues and resolutions
• Support audit, compliance, and KPI reporting, and identify opportunities for process improvement and automation

Requirements:

• Degree or Diploma in IT, Healthcare, or related discipline, with 2 to 4 years of experience in IT support, application support, or similar roles
• Exposure to application/system support, including troubleshooting, user support, or ticket handling
• Experience in healthcare or clinical systems is an advantage but not required
• Basic knowledge of IT systems, networks, or system integrations
• Familiar with Excel and data reporting; exposure to reporting or analysis is a plus
• Experience in procurement, administrative support, or operations coordination is advantageous
• Strong problem-solving, organisational, and communication skills, with the ability to support non-technical users
• Able to multitask, work independently, and adapt in a fast-paced environment

To apply, please visit www.gmprecruit.com and search for Job Reference: X9YYYYXY

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Key Responsibilities

• Operate and provide user training for Makino 3- to 5-axis machining centers.
• Perform sample machining for precision molds and part manufacturing (PM) components, including aerospace-grade parts.
• Conduct machine performance testing to ensure optimal functionality and accuracy.
• Deliver technical support to customers both on-site and online.
• Provide technical assistance at departmental and regional levels.
• Ensure strict compliance with workplace safety and health regulations, including adherence to safe work procedures and safety protocols.

Job Requirements:

• Diploma in Mechanical Engineering or equivalent
• Good communication skill
• Has a passion for Engineering
• Occasional overseas travelling is required

Required Skills & Qualifications:

• Bachelor’s degree in computer science, Engineering, or related field.
• Proven experience as a Technical Project Manager / IT Project Manager.
• Strong understanding of programming languages (e.g., Java, Python,JavaScript) – hands-on experience preferred.
• Solid troubleshooting and debugging skills across applications, APIs, and systems.
• Experience with incident management and production support environments.
• Familiarity with Agile/Scrum, Jira, Confluence, or similar tools.
• Understanding of system architecture, APIs, microservices, and cloud platforms (AWS/GCP/Azure).
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Preferred Qualifications:
• Prior hands-on experience in development, QA, or SRE roles.
• Knowledge of CI/CD pipelines and DevOps practices.
• Experience with monitoring/logging tools (e.g., ELK, Splunk, AppDynamics).
• PMP, Scrum Master, or Agile certifications
• Key Traits:
• Strong ownership and accountability
• Ability to handle ambiguity and fast-paced environments
• Proactive problem solver with a technical mindset

Responsibilities

• Lead technical project management activities to deliver IT solutions aligned with business goals
• Apply hands-on programming knowledge in languages such as Java, Python, and JavaScript to support project execution and technical decision-making
• Troubleshoot and debug applications, APIs, and systems to resolve incidents and maintain production stability
• Manage incident response and production support processes to minimize downtime and impact
• Utilize Agile/Scrum methodologies and tools like Jira and Confluence to plan, track, and communicate project progress
• Analyze system architecture, APIs, microservices, and cloud platforms (AWS/GCP/Azure) to guide technical implementation and integration
• Communicate effectively with stakeholders to manage expectations, report status, and facilitate collaboration
• Apply strong analytical and problem-solving skills to identify risks and implement solutions in fast-paced environments
• Demonstrate ownership and accountability in managing project deliverables and resolving ambiguity

Preferred competencies and qualifications

• Apply prior hands-on experience in development, QA, or Site Reliability Engineering (SRE) roles to enhance project outcomes
• Utilize knowledge of CI/CD pipelines and DevOps practices to support continuous integration and delivery
• Leverage experience with monitoring and logging tools such as ELK, Splunk, and AppDynamics to improve system observability
• Hold certifications such as PMP, Scrum Master, or Agile to validate project management expertise

• Provide Installation and commissioning of machining centres or EDM machines with complexity at customer site.
• Conduct pre-installation assistance to customer as well as post installation visit and check up.
• Provide field service support and troubleshooting to the machines for local & overseas customers
• Responds to customer complaints and Perform scheduled and un-scheduled service support.
• Diligent attention to details and ability in analyzing the critical issues (Electrical & Mechanical).
• Prepare complete service reports and details on daily service job and customer correspondence
• Educate customers on basic maintenance & technical support of machine tool for customer's benefits
• Properly document, label, and return all defective parts resulting from service and repair
• Ensure all tools & equipments used are calibrated in good working order to Makino Standards.
• Ensure all tools and equipment provided is kept safe, and secure.
• Update service reports on all activities carried out on site into the system and ensure to complete all required documentation including the expense report, in a timely manner
• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site.
• Provide technical support to other Field Service engineers in the field.
• Develop and maintain relationship with customers
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements

• ITE/Diploma in Mechanical / Mechatronics Engineering or related field.
• At least 2 years experience in the related field as Service Engineer preferably in the installation & service of CNC machines.
• Strong electrical trouble shooting experience is an added advantage
• Good in MS Office and general computer knowledge
• Passion on Field Service
• Good Communication & Interpersonal skills
• Strong time management skill
• Ability to travel to clients on standby weekends / night
• Able to travel from time to time for project & regional support, and willing to travel overseas.

Job Summary

We are seeking a Technical Project Manager with strong experience in agile delivery and backend engineering environments to lead the development and operational rollout of core digital platforms for the customer.

You will work cross-functionally with Domain Owners (DOs), Engineering Managers (EMs), DevOps teams, QA, Solution Designers (SDs), and Release Program Managers (RPMs) to drive predictable, high-quality delivery of back-end services that support consumer and enterprise customer journeys. Your ability to manage modern cloud-native development cycles — across CI/CD pipelines, containerized microservices, and API ecosystems — will be critical to enabling secure, scalable, and resilient platforms.

Key Responsibilities

Delivery & Agile Management

• Drive agile ceremonies (sprint planning, stand-ups, retrospectives) and maintain team rhythm and cadence.

• Manage backlog hygiene, ensuring stories are well-defined, estimated, and prioritized.

• Plan and execute phased delivery strategies, ensuring release readiness through Blue/Green deployments, canary releases, and feature flagging.

• Track delivery health through velocity, throughput, and scope stability metrics.

• Identify and resolve blockers, risks, and cross-domain dependencies early.

• Maintain clear delivery dashboards and status reporting to senior stakeholders.

Technical Coordination & Planning

• Partner with Domain Owners and Tech Leads to align on architecture, delivery scope, and capacity planning.

• Coordinate with DevOps and QA/QE teams to ensure readiness for integration, testing, and release.

• Support implementation of continuous delivery and observability practices across teams.

• Define, Monitor and report on key delivery KPIs, including deployment frequency, Mean

Time To Recovery, defect Leakage rate, change failure rate ensuring all releases meet

defined Service Level Objectives and performance baselines.

• Participate in sprint demos and ensure acceptance criteria are met for each increment.

Stakeholder & Cross-Domain Collaboration

• Work with Journey Solution Designers (SDs) and Release Program Managers (RPMs) to align sprint deliverables to journey-level milestones.

• Collaborate with Journey Owners (JOs) and business stakeholders to clarify priorities and expected outcomes.

• Communicate risks, decisions, and delivery trade-offs clearly across key stakeholders.

Continuous Improvement & Governance

• Drive adoption of agile and DevOps best practices across DXP teams.

• Analyze delivery metrics to identify improvement opportunities in velocity, predictability, and quality.

• Support incident RCA reviews and ensure learnings are converted into actionable backlog improvements.

• Contribute to standardized delivery governance, templates, and documentation across domains.

Requirements & Qualifications

Education & Certifications

• Bachelor’s degree in computer science, Information Systems, or related field.

• Agile, PMP, or DevOps certifications (e.g., CSM, SAFe, PMI-ACP) preferred.

Experience

• 8+ years of experience in software delivery or digital product management, with at least 3 years in a technical project management, delivery lead or scrum master capacity.

• Demonstrated experience with CI/CD pipelines, cloud-native architecture (e.g., Kubernetes, EKS), and backend service delivery

• Strong understanding of API management, event-driven architecture, observability tooling and modern deployment strategies (Blue/Green, Canary, Feature Flags).

• Strong familiarity with tools such as Jira, Confluence, GitLab, Jenkins, Monday.com, Splunk.

• Experience in telecommunications, digital platform delivery, or large-scale integration programs is an advantage.

Skills

• Deep understanding of agile, DevOps, and continuous delivery practices.

• Ability to translate technical complexity into clear, actionable plans.

• Technical fluency with backend engineering patterns and delivery pipelines

• Exceptional communication, facilitation, and stakeholder management skills.

• Analytical and detail-oriented mindset with a bias for execution.

• Highly organized, proactive, and resilient in a dynamic, fast-paced environment.

• Passion for continuous improvement and operational excellence.

Job Summary

Manage and deliver application projects end-to-end by coordinating stakeholders and vendors, providing technical oversight, and resolving risks and issues to ensure successful IT infrastructure implementation and operational excellence.

Responsibilities

• Manage application projects from planning through execution to delivery, ensuring timely and quality outcomes
• Provide technical oversight by configuring servers and setting up databases to support IT infrastructure needs
• Coordinate effectively with diverse stakeholders, vendors, and technical teams to align project goals and resolve dependencies
• Identify, analyze, and mitigate risks and issues to maintain project progress and minimize disruptions
• Prepare and maintain clear documentation and reports to communicate project status and technical details to stakeholders

Preferred competencies and qualifications

• Certification in project management such as PMP, PRINCE2, or equivalent (not mandatory but advantageous)

We are seeking a hands-on and experienced Assistant Technical Manager (Service Team) to support and lead service operations across key client sites in Singapore.

You will play a critical role in ensuring system reliability and service excellence for large-scale Audio-Visual (AV) and integrated systems deployed across Singapore’s national and iconic projects.

Job Description

• Assist in managing daily service operations across multiple client sites
• Lead and supervise a team of Service Engineers and Technicians
• Oversee troubleshooting, fault diagnosis, and rectification of AV systems
• Provide technical support for complex issues and service escalations
• Ensure timely response and resolution in accordance with service standards
• Plan and manage preventive maintenance schedules
• Liaise with clients and internal teams to ensure smooth service delivery
• Monitor service performance, quality, and safety compliance
• Coach and develop team members to strengthen technical capabilities

Requirements

• Diploma / Degree in Electrical, Electronics, or related Engineering field
• Minimum 5–8 years of experience in Audio-Visual (AV) systems, with service or maintenance exposure
• Experience in leading or supervising a service team
• Strong troubleshooting and fault-finding skills
• Familiar with maintenance planning and service operations
• Good communication and stakeholder management skills
• Able to manage multiple sites and respond to operational needs 

Required Skills & Qualifications:

• Bachelor’s degree in computer science, Engineering, or related field.
• Proven experience as a Technical Project Manager / IT Project Manager.
• Strong understanding of programming languages (e.g., Java, Python,JavaScript) – hands-on experience preferred.
• Solid troubleshooting and debugging skills across applications, APIs, and systems.
• Experience with incident management and production support environments.
• Familiarity with Agile/Scrum, Jira, Confluence, or similar tools.
• Understanding of system architecture, APIs, microservices, and cloud platforms (AWS/GCP/Azure).
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.

PreferredQualifications:

• Prior hands-on experience in development, QA, or SRE roles.
• Knowledge of CI/CD pipelines and DevOps practices.
• Experience with monitoring/logging tools (e.g., ELK, Splunk, AppDynamics).
• PMP, Scrum Master, or Agile certifications.

KeyTraits:

• Strong ownership and accountability
• Ability to handle ambiguity and fast-paced environments
• Proactive problem solver with a technical mindset

Resident Technical Officer (Electrical) – CWRP Project

Location: Tanah Merah
Employment Type: 24-month contract (renewable)
Work Schedule: 5.5 days/week

Role Overview

You will be responsible for overseeing the quality and compliance of electrical installations across multiple construction packages within a major water infrastructure project. Acting as part of the Construction Management (CM) team, you will ensure that all electrical works meet project specifications, regulatory standards, and industry codes.

This role involves working closely with engineering leadership and coordinating across various contracts to maintain uniform quality standards. You will also liaise with the project client, Public Utilities Board (PUB), as well as external stakeholders when required.

Key Responsibilities

• Report to the Construction Manager and collaborate closely with Resident Engineers (REs) and RTOs across disciplines such as CSA and EICA.
• Interpret and review project documentation including drawings, specifications, and BIM models related to electrical systems.
• Apply established supervision processes, workflows, and tools to monitor site activities.
• Conduct inspections and ensure quality assurance practices are consistently implemented across all assigned contracts.
• Review contractor submissions such as method statements, inspection and test plans (ITPs), and quality records.
• Enforce adherence to applicable codes, standards, and project specifications.
• Track site progress through contractor notifications, coordination channels, and communication with site teams.
• Ensure all inspection records and documentation comply with authority and project requirements.
• Escalate critical quality issues to senior engineering personnel and maintain proper reporting channels.
• Maintain and monitor a log of quality-related issues, ensuring timely resolution and closure.
• Oversee testing and inspection activities, including any specialized requirements, ensuring proper coordination across packages.
• Verify completeness and compliance of contractor documentation and records.
• Maintain accurate and up-to-date site records.
• Participate in coordination meetings with the client and contractors on quality-related matters.
• Supervise contractor-led works, including reviewing submissions and verifying compliance with design and execution standards.

Requirements

• Diploma or equivalent qualification in Electrical Engineering or related field
• At least 5 years of relevant site experience in quality inspection and supervision
• Prior exposure to water or wastewater infrastructure projects in Singapore is highly preferred
• Strong understanding of QA/QC processes, inspection protocols, and regulatory requirements
• Familiarity with BIM and construction documentation

· More than 8 years of hands-on experience in Java/J2EE development.

· Deep understanding of distributed platform & microservices architecture

· Solution design using proven patterns, awareness of anti-patterns, performance tuning

· Proficiency with technologies such as Spark programming, Flink, Kafka, Elasticsearch, HBase, HDFS, and Mongo DB

·        Profound knowledge in Spring Frameworks encompassing IOC, Sprint Boot, Spring Integration & more

· Hands-on experience in software deployment and orchestration technologies, including Docker and Kubernetes

· Proficient in utilizing build and continuous integration services such as Jenkins, GitLab, Artifactory, Nexus and Maven

· Extensive experience working in TDD (Test-Driven Development) and BDD (Behavior-Driven Development) environments, utilizing unit testing frameworks such as JUnit, Mockito, and Cucumber

· Strong understanding of software architecture, design patterns, and best practices.

· Proven experience in leading the design and implementation of complex features and applications.

· Very good understanding of application system design, development, testing, deployment, and maintenance using UML.

·        Basic cash management functional knowledge.

· Proficiency in Agile and Scrum working methodologies.

· Excellent problem-solving and troubleshooting skills.