Total 28 technical support job vacancies in Information Technology category in D02 Anson, Tanjong Pagar

Job Description

Responsible for the cost-effective maintenance of LNG vessels and their equipment to ensure safe, delay-free operation and compliance with flag state administration requirements, applicable class requirements, and industrial standards.

• Monitor and maintain vessel deck and engine planned maintenance system.
• Monitor and arrange statutory and classification surveys for vessels.
• Coordinate the supply of stores, supplies, spares, and consumables.
• Coordinate repairs, defect rectifications, and modifications.
• Monitor adherence to company standards and charterer requirements.
• Assist in controlling and monitoring costs relevant to the technical department.
• Maintain and upkeep technical manuals, drawings, and catalogues from makers and yards.
• Attend shipyard and classification societies on technical matters.
• Verify documentation and certifications of new buildings/deliveries.
• Lead accident/incident investigations related to technical matters such as equipment failure or malfunction, if required.
• Carry out annual vessel technical inspections/audits onboard as scheduled.
• Assist the Group Technical Manager in the running of the technical department.
• Execute additional project-specific technical requirements promptly.
• Execute technical modifications for projects, including approvals and certifications where necessary.
• Attend to technical troubles arising during projects and liaise with makers if required.
• Plan and coordinate technical repairs during projects, including vessel docking where necessary.
• Ensure any defects that may affect the charter are resolved promptly.
• Participate in interviews and make recommendations regarding new hires and promotions.
• Monitor vessel performance and ensure follow-up action.
• Manage vessel budgets and operating expenditure.
• Plan, monitor, and manage dry-dockings and major scheduled and unscheduled repairs.
• Conduct regular vessel visits to confirm condition and compliance with Company operating standards and provide vessel condition reports.
• Create a partnership with other departments such as HSQE, crewing, and operations assigned to the same vessels.

A fintech product company is now looking for an application support to troubleshoot system issues throughout the trade life cycle.

Customer Onboarding & Solution Delivery

1. Manage the full onboarding lifecycle for new clients, including environment setup, platform configuration, connectivity establishment, integration validation, and production go-live activities.
2. Partner closely with Customer Solutions teams to convert solution architecture into structured implementation and deployment plans.
3. Participate in early-stage solution discussions to understand client requirements, integration flows, trading behavior, and technical architecture before deployment execution.
4. Coordinate onboarding activities across Platform Engineering, Application SRE, and R&D teams to ensure successful delivery within agreed timelines.
5. Validate production readiness through successful client-side testing and test trade execution before transitioning accounts into BAU operations.
6. Support onboarding of additional product modules and enhancements for existing clients, including testing, configuration, and client validation.

Configuration Management & Platform Changes

1. Take ownership of post-production configuration requests, including liquidity provider connectivity updates, pricing configuration changes, risk parameter adjustments, entitlement management, and environment modifications.
2. Evaluate the downstream impact of configuration updates on trading workflows, integrations, and client systems prior to implementation.
3. Perform production changes with proper validation procedures, rollback strategies, and client communication.
4. Maintain accurate client configuration documentation to ensure operational transparency across teams.
5. Identify repetitive operational tasks and collaborate with engineering teams to automate recurring configuration processes.

Technical Investigation & Incident Resolution

1. Lead investigations for high-complexity technical issues beyond first-level support, including latency concerns, service disruptions, trading discrepancies, integration failures, and data inconsistencies.
2. Troubleshoot across APIs, microservices, market data infrastructure, configuration layers, and client integration points.
3. Work alongside domain specialists across Retail FX, BankFX, and Digital Asset products to deepen investigation coverage when required.
4. Reconstruct incident timelines using logs, metrics, traces, and trade/order data to determine root cause efficiently.
5. Provide comprehensive escalation analysis to Application SRE or Infrastructure SRE teams, including investigation findings, attempted resolutions, and suspected causes.
6. Maintain ownership of SLA tracking and client communication throughout the full incident lifecycle.
7. Conduct post-incident reviews for recurring issues and contribute improvements to operational runbooks and future product enhancements.

Client Engagement & Stakeholder Management

1. Act as the primary technical point of contact for assigned strategic clients.
2. Manage ongoing technical communication and relationship support for key customer accounts.
3. Contribute technical insights during quarterly reviews, growth discussions, and operational risk assessments.

Documentation, Mentorship & Knowledge Sharing

1. Develop and maintain operational runbooks covering new issue patterns, troubleshooting approaches, and configuration procedures.
2. Mentor junior support engineers on technical investigation practices, product understanding, and stakeholder communication.
3. Support internal enablement initiatives through training sessions and knowledge-sharing materials.

Automation & Operational Efficiency

1. Design and implement automation solutions for onboarding workflows, operational support tasks, and configuration management.
2. Utilize scripting and AI-enabled tools to streamline manual processes, improve consistency, and enhance operational reliability.

Qualifications

Required

1. 5+ years of experience in Customer Engineering, Technical Account Management, Production Support, or similar client-facing technical roles within fintech or B2B SaaS environments.
2. Practical experience supporting FX trading platforms, market data systems, pricing engines, or order management solutions.
3. Proven experience leading complex onboarding and deployment projects across multiple teams and regions.
4. Strong troubleshooting capability across APIs, distributed systems, client integrations, logs, monitoring metrics, and tracing tools.
5. Experience managing production configuration changes with appropriate validation, risk assessment, and rollback planning.
6. Excellent communication skills with the ability to engage both technical and non-technical stakeholders effectively.
7. Comfortable operating within SLA-driven environments and priority-based support models.
8. Hands-on scripting experience using Python, Bash, or similar technologies, with familiarity in deployment and monitoring tools.

Preferred

1. Exposure to Retail FX, Institutional FX, or Digital Asset trading environments.
2. Familiarity with AI-driven tooling and operational automation frameworks.
3. Experience using CRM platforms, ticketing systems, and modern support workflow tools.
4. Prior mentoring or team leadership experience within technical support or operations teams.
5. Understanding of institutional client environments where reliability, compliance, and operational trust are critical.

Technical Executive (School) & (Commercial Industry) - Various location!

Job Responsibilities

• Assist the Building Manager in the daily operations and maintenance of the premises
• Supervise contractors in carrying out maintenance and repair works.
• Investigate and troubleshoot reported faults and breakdowns.
• Conduct regular inspections to ensure facilities and equipment are in good working condition.
• Follow up with contractors on maintenance and defect rectification works.
• Assist in upgrading or improvement projects when required.
• Perform any other duties assigned by the supervisor.

Requirements

• Higher Nitec/Diploma in Facilities Management, Engineering or related field.
• Entry candidates with relevant qualifications are welcome to apply
• Experience in building or facilities maintenance will be an advantage.

Tempserv Pte Ltd
License No: 06C3745
Ivy Ng Siew Hoon I EA Reg. No: R1102590

• Location: Tagore Lane
• Monday - Friday: 8 AM - 5.30 PM

Our client specializing in process control instrumentation, valve automation, and flow solutions.

We are expanding our footprint in Southeast Asia and looking for a Sales Engineer who thrives in a client-centric environment. If you’re someone who enjoys building long-term customer relationships over transactional selling — this role is for you!

Key Responsibilities:

1. Nurture and grow existing client relationships (80% account management, 20% new business development).
2. Identify and negotiate new business opportunities within the region.
3. Attend tender site shows, evaluate technical requirements, and prepare customized proposals.
4. Collaborate closely with internal project and technical teams to deliver innovative solutions.
5. Analyze market trends and competitor activity to improve product positioning and strategies.
6. Plan and execute go-to-market strategies for assigned product lines.
7. Produce technical content such as white papers, product briefs, and presentations.
8. Conduct technical presentations and product training for internal teams and customers.

Job Requirements:

• Diploma/Degree in Engineering, IT, or a related discipline.
• Minimum 3 years of experience in Sales, Business Development, or Applications Engineering in Industrial IoT / Control & Automation.
• Strong interpersonal and communication skills with a consultative approach.
• Technically savvy and able to articulate solutions clearly to stakeholders.
• Self-driven and structured in managing multiple client accounts and timelines.
• Comfortable with occasional regional travel (approx. once every 2-3 months).

Ready to Grow with Us?

Apply now and become a part of a company where technical expertise meets real-world impact.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Overview
Our client is seeking for an Application Support Engineer to provide operational and user support for mission-critical HR systems. The successful candidate will be responsible for managing service requests, troubleshooting system issues, maintaining knowledge repositories, and ensuring the smooth operation of enterprise applications.

This role is ideal for candidates with application support, production support, helpdesk, or SAP HCM experience who enjoy problem-solving and delivering high-quality user support in a structured environment.

Responsibilities

• Manage and resolve application incidents, service requests, and user enquiries within agreed service levels.
• Ensure all requests are accurately logged, categorised, tracked, followed up, and closed in a timely manner.
• Investigate system issues, identify root causes, and provide effective resolutions or workarounds.
• Support users via phone, email, and ticketing systems.
• Develop and maintain a knowledge base comprising FAQs, troubleshooting guides, processes, procedures, and case studies.
• Ensure support documentation remains accurate and up to date.
• Disseminate system-related communications, including planned maintenance, downtime notifications, software provisioning instructions, and system enhancements.
• Analyse support tickets and trends to identify recurring issues and recommend process improvements.
• Prepare regular helpdesk and support reports, including recommendations to reduce incident recurrence.
• Support audit requests by retrieving system records and relevant support information.
• Review and enhance support processes and operational procedures when required.
• Collaborate with business users, project teams, and technical teams to resolve issues and improve service delivery.
• Participate in operational reviews and support initiatives as assigned.

Requirements

• Diploma or Degree in Computer Science, Information Systems, Engineering, or a related discipline.
• Minimum 2 years of experience in Application Support, Production Support, Helpdesk, or IT Support roles.
• Good knowledge of information technology and enterprise application support.
• Experience with SAP HCM ERP is good to have.
• Familiarity with incident management, ticketing systems, and service management processes.
• Good troubleshooting, analytical, and root cause analysis skills.
• Excellent verbal and written communication skills.
• Customer-focused, proactive, and able to work independently.
• Good attention to detail with a commitment to service excellence.

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Job Responsibilities

• Ensures vessels are operated in a safe, efficient, reliable and cost-effective manner, in compliance with Class and Statutory and Company's Safety Management System requirements
• Sets goals and expectations, proactively putting in place performance outcomes for sea staff compliance
• Provides coaching and works to develop juniors, as well as Masters, Chief Engineers and officers with potential onboard
• Provides day to day technical and operational support and guidance to assigned vessels
• Monitors vessel performance and ensures timely, efficient and effective follow-up actions
• Prepares and manages vessel budgets and optimises operating expenditure while ensuring that the vessels are operated and maintained to the standards required by our Clients
• Plans, monitors and manages dry-dockings and major repairs for our client’s vessel
• Carries out regular vessel visits, including sailing visits, to confirm condition and compliance with company standards

Job Requirements

• Minimum 5 years’ relevant technical experience with ship owner, operator or ship management company. Experience with sea time as Engineering marine crew preferred.
• Degree (MEng or MSc) or equivalent qualification in Naval Architecture /Mechanical Engineering or other related discipline.
• Effective communicator with a good command of Mandarin and English to communicate with Chinese seafarers, owners and colleagues from Shanghai office.
• Be ready for frequent travel globally without restriction.

The Consulting Project Manager (PM) actively manages medium-high complexity projects to successful completion from initiation through delivery and closure. This requires coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget. The role will be fulfilled by an experienced project management professional or scrum master, with a full understanding of industry standard project management practices and the ability to interact with senior and Customer management at all levels.

What will you do:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), Red Hat Services project management methodology, system and software development, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for Red Hat Services projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

Requirements:

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Project management certification will be looked upon favourably

JOB DESCRIPTION

1. Achieve high standards of safe and pollution-free operations of vessels by ensuring that company policies related to Health, Safety, Security, Environment and Quality Assurance (HSEQA) are effectively implemented
2. You will be responsible for overall Management of assigned vessels. This will include close communication with all stakeholders, compliance to owners and charterers requirements, close monitoring of Marine and Technical Operations, Daily maintenance and repairs, Budgeting and control, Surveys, certification, Inspections and Docking.
3. Keep abreast of international regulations / legal requirements and ensure assigned vessels comply to these.
4. Provide Technical assistance and advice to ships.
5. Carry out periodical technical and operational compliance audit and ensure vessel is always operational ready.
6. Assist in investigations of all insurance related matter.
7. Liaise closely with Procurement team for sourcing technical and operational supplies required at most economical and competitive rates.
8. Propose annual operating budget for assigned vessels by taking view of forthcoming repairs maintenance, statutory,
9. Flag and Port Requirements and maintain vessels within budgets.
10. Closely monitor and review vessel's conditions to ensure that she complies with Port State Control and Oil Majors regulations at all times
11. Effectively and efficiently carry out routine vessel inspections, dry-docking and major repairs
12. Plan and implement corrective actions for defects that may exist in the vessels and ensure compliance with planned maintenance schedule for assigned vessel
13. Monitor and ensure that all applicable vessel certifications are valid, and surveys / renewals are planned well in time
14. Ensure fleet vessels performance is within charter party requirements and Company goals.
15. Undertake technical related assignments and projects as and when required
16. This position required frequent travel overseas and estimated up to 120 days or more travel to attend vessels in various ports worldwide.

JOB REQUIREMENTS

1. Educational Qualification should be at least Graduate Engineer and holder of COC Class 1 (Unlimited FG).
2. Must have sailed as Chief Engineer on Oil/Chemical Tanker vessels (Foreign Going Vessels).
3. Minimum 3 Year Experience in Senior Officer Rank on Foreign Going Vessels.
4. Proficient in PMS, ISM, PSC, Flag & Class requirements.
5. Preferably having previous working experience of at least 5 years handling Foreign Going Vessels as Technical Superintendent.

We are seeking a suitable candidate for the position of Technical Superintendent to support our Technical Department in handling flag administration, statutory compliance, PSC/FSI matters, RO coordination, and technical case management.

Preferred Qualification

The candidate should preferably hold a Master Mariner background, with Singapore COC or UK COC preferred, and should have command experience on board vessels.

Main Responsibilities

1. Review vessel compliance lists and follow up with the Compliance Team on statutory certificates, P&I cover, PSC/FSI matters, and outstanding deficiencies.

2. Coordinate with ROs and Class Societies on surveys, audits, statutory certificates, exemptions, deficiencies, and technical matters.

3. Prepare attestation letters, dispensations, exemptions, and technical authorization requests for review.

4. Monitor PSC detention cases, PSC/FSI deficiencies, casualty reports, technical non-compliance, and ensure all deficiencies are closed out within the required timeline.

5. Communicate with Owners, Managers, ROs, and other relevant parties regarding technical matters, Flag instructions, and required follow-up actions.

6. Maintain proper technical records and supporting evidence for each vessel case in the company system.

7. Handle and follow up on investigation cases, MLC complaints, accidents, incidents, and related updates in the company system.

8. Escalate high-risk cases to management for review and decision.

9. Track vessel trading patterns and identify high-risk calls, including:

• Calls to high-risk PSC ports;
• Calls to Russia or other high-risk trading areas;
• Vessels operating without valid statutory certificates;
• Cases requiring FSI or Pre-PSC inspection arrangements.

10. Maintain proper records for IMSAS-related matters.

11. Maintain proper records and updates in IMO GISIS, where applicable.

Candidate Profile

The ideal candidate should have:

1. Strong shipboard and technical knowledge;

2. Good understanding of statutory certificates, RO/Class procedures, and Flag State requirements;

3. Experience dealing with PSC, deficiencies, audits, and vessel compliance matters;

4. Ability to respond quickly, accurately, and professionally;

5. Good written communication skills;

6. Strong follow-up discipline and attention to detail;

7. Ability to identify and escalate high-risk cases promptly.

Required Skills & Qualifications:

• Bachelor’s degree in computer science, Engineering, or related field.
• Proven experience as a Technical Project Manager / IT Project Manager.
• Strong understanding of programming languages (e.g., Java, Python,JavaScript) – hands-on experience preferred.
• Solid troubleshooting and debugging skills across applications, APIs, and systems.
• Experience with incident management and production support environments.
• Familiarity with Agile/Scrum, Jira, Confluence, or similar tools.
• Understanding of system architecture, APIs, microservices, and cloud platforms (AWS/GCP/Azure).
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Preferred Qualifications:
• Prior hands-on experience in development, QA, or SRE roles.
• Knowledge of CI/CD pipelines and DevOps practices.
• Experience with monitoring/logging tools (e.g., ELK, Splunk, AppDynamics).
• PMP, Scrum Master, or Agile certifications
• Key Traits:
• Strong ownership and accountability
• Ability to handle ambiguity and fast-paced environments
• Proactive problem solver with a technical mindset

Responsibilities

• Lead technical project management activities to deliver IT solutions aligned with business goals
• Apply hands-on programming knowledge in languages such as Java, Python, and JavaScript to support project execution and technical decision-making
• Troubleshoot and debug applications, APIs, and systems to resolve incidents and maintain production stability
• Manage incident response and production support processes to minimize downtime and impact
• Utilize Agile/Scrum methodologies and tools like Jira and Confluence to plan, track, and communicate project progress
• Analyze system architecture, APIs, microservices, and cloud platforms (AWS/GCP/Azure) to guide technical implementation and integration
• Communicate effectively with stakeholders to manage expectations, report status, and facilitate collaboration
• Apply strong analytical and problem-solving skills to identify risks and implement solutions in fast-paced environments
• Demonstrate ownership and accountability in managing project deliverables and resolving ambiguity

Preferred competencies and qualifications

• Apply prior hands-on experience in development, QA, or Site Reliability Engineering (SRE) roles to enhance project outcomes
• Utilize knowledge of CI/CD pipelines and DevOps practices to support continuous integration and delivery
• Leverage experience with monitoring and logging tools such as ELK, Splunk, and AppDynamics to improve system observability
• Hold certifications such as PMP, Scrum Master, or Agile to validate project management expertise

Responsibilites:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), Red Hat Services project management methodology, system and software development, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for Red Hat Services projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

Requirements

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Technical knowledge of, and experience with, Red Hat-related solutions is a plus
• Project management certification will be looked upon favourably

About Company:

Founded in 1988, our client is a leading robotics and industrial automation integrator, delivering customized, flexible solutions across industries such as aerospace, biomedical, electronics, and semiconductors, with expertise in automation systems, vision inspection, and robotics integration.

Job Description:

- To identify and develop new business opportunities in machine vision and automation

- A key person to drive new customer acquisition and market penetration across Asean and the Asian regions

- Independently build and manage the entire sales targets, goals and strategies from prospecting to closing the deal

- Understand and interpret the customer’s requirements, URS, applications and thereafter, translate them into sales plans and appropriate vision solutions

- Follow-up on customer’s enquiries, develop proposals, quotations and conduct sales presentations, visitations and negotiations

- Closely monitor and evaluate market trends and activities and competitive information

- Identify opportunities and potentials that may influence current and future growth in regional sales and profitability

- Achieve and attain the sales targets & profitability goals

- Communicate, update and report sales development, strategies and implementation to the CEO Office and key stakeholders of the Group in Japan

- Extraordinary and special reporting and establish counter plans to the CEO Office during crisis and troubled times

- Team up with cross-disciplinary teams of engineers and specialists to focus and bridge machine vision capabilities and applications with smart factory technologies when required

- Other ad hoc projects/duties as assigned by the company

Job Requirements:

- Proven and relevant working experience in B2B (business-to-business) technical sales in machine vision/ automation/ industrial equipment in Asean markets

- Preferably at least 4 years and above of relevant experience in the industry

- Working experience with system integrators or factory automation shall be an added advantage

- Having the hunter mindset with strong ability and drive to develop new accounts

- Good technical and engineering knowledge on machine vision

- Highly self-motivated, proactive and result-oriented

Compensation:

- Working location: South West, Singapore

- Working hours: Monday to Friday 8:30am - 6:00pm

- Transport and mobile reimbursable basis / company vehicle is available

- AWS entitlement

- An opportunity for regional exposure and career mobility at recognized globally MNC-backed automation company

- A role that offers strong exposure to Industry 4.0 technologies, regional projects, and high-value solution selling

JOB SUMMARY:

We are seeking an experienced Technical Project Manager with strong backend and infrastructure experience to lead complex, system-level initiatives across our software platform. This role owns end-to-end delivery of backend services, data pipelines, and infrastructure programs, ensuring work is predictable, scalable, and production-ready. The Technical Project Manager will operate at the core of our technical stack, partnering with Tech Engineering, DevOps, SRE, and Product teams to turn architectural vision into reliable execution.

This position is ideal for someone who understands how software is built, is able to design reliable delivery systems, and is able to lead teams through ambiguity toward achieving clear results.

JOB RESPONSIBILITIES:

Project Planning & Delivery

• Define project scope, objectives, deliverables, and success metrics.

• Build and manage detailed project delivery plans, timelines, and resource allocation.

• Apply Agile or hybrid delivery models effectively.

• Proactively identify and mitigate risks, dependencies, and blockers.

Technical & Stakeholder Alignment

• Partner with Backend, Platform, DevOps, and SRE teams to align on architecture and execution.

• Act as the bridge between technical teams and non-technical stakeholders. Translate architectural intent into executable plans with the Tech Engineering team.

• Provide clear status, risks, and progress reporting to leadership. 

• Ensure feasibility, sequencing, and dependency management across systems.

Team Leadership

• Coach and develop team members to maximize impact and growth.

• Foster a culture of ownership, collaboration, and continuous improvement.

• Support performance tracking and development planning.

• Ensure teams remain aligned with project goals and company direction.

Risk & Issue Management

• Identify architectural, operational, and delivery risks early.

• Maintain risk registers, dependency maps, and mitigation plans.

• Drive early escalation on performance, reliability, and security risks.

• Ensure projects meet standards for availability, latency, security, and compliance.
  

JOB REQUIREMENTS:

• 5+ years of experience in technical project management in software development environments.

• 3+ years of experience in backend engineering.

• Good understanding of distributed systems, APIs, data pipelines, and service-oriented architectures.

• Hands-on experience with cloud platforms (AWS, Azure, GCP), containerization, and CI/CD pipelines.

• Familiar with observability, reliability engineering, and production operations.

• Experience driving cross-team technical programs involving multiple services and infrastructure layers.

• Ability to translate complex system design into clear execution plans and business impact.

• Excellent communication, leadership, and problem-solving skills.

• Willingness to travel occasionally and collaborate with offshore teams.

You will lead technical delivery across the full engineering lifecycle from discovery and architecture through to production operations, while coaching client engineering teams to build lasting capability. This is a consultancy role: you set the technical bar, de-risk decisions through prototyping and spikes, and are as energised by enabling others as by building great software yourself.

• Lead technical discovery and architecture design for greenfield and legacy modernisation — microservices, event-driven, API-first, strangler patterns.
• Champion quality engineering: comprehensive test strategy, code review, pair programming, TDD, refactoring, and technical debt management.
• Build production-quality applications with strong test coverage; deploy on modern cloud platforms with CI/CD and infrastructure as code.
• Define API contracts and integration patterns; run spike solutions and POCs to de-risk architecture decisions before full build.
• Proactively surface technical risks, communicate trade-offs clearly, and keep delivery momentum across engineering and business stakeholders.
• Establish monitoring and observability frameworks; facilitate technical retrospectives to continuously improve engineering practice.
• Enable client engineers through pairing, tailored coaching, and feedback build end-to-end engineering capability, not dependency.
• Facilitate technical workshops — architecture reviews, mob programming, discovery sessions — across distributed and co-located teams.

Requirements

• Minimum 8+ years of full-stack engineering across the full lifecycle — architecture, development, testing, deployment, and production ops — on both greenfield and legacy modernization.
• Coaching: Proven experience enabling engineers through pairing, workshops, or mentorship across distributed and co-located teams.
• Technical: Language and framework agnostic strong in cloud platforms, CI/CD, security best practices (OWASP), AI-augmented tooling; consultancy experience presenting trade-offs to non-technical stakeholders.
• Mindset: Quality-first; thrives on ambiguity, energised by enabling others as much as by building; pragmatic about tech debt without cutting corners.
• Familiarity with GovTech platforms (SHIP-HATS, SG Tech Stack, GCC) or prior work with Singapore Government agencies.