Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

1. Billing & Sales Expenditure System

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures:

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

2. QR Code Ordering Website

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Specify the customer journey:

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

3. Integration & Data Flow

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

4. Testing & Deployment

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

5. Ongoing Optimization

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

About Company:

Our client deals with IT consultancy services, system integration and solutions.

Job Description:

- Responsible to system support and maintenance to ensure daily operations is smooth

- Other ad hoc duties as assigned by the company

Job Requirements:

- Minimum NITEC/Diploma in Electronics Engineering, IT, System Engineering or related qualification

- No experience candidates are welcomed to apply

- Good stamina to work from server room to room and from terminal to terminal

- Ability to work under cold environment in server room

- Good personality and teamwork spirit

Compensation:

- Work location: Changi Airport

- Working hour: 12 hours shift (9am to 9pm and 9pm to 9am, follow roster)

- Shift allowance

- Training provided

Responsibilities:

• Handle and respond daily sales inquiries through phone, email, and other communication platforms, to address the client needs effectively.

• Prepared electronic quotations and proactively managed follow-ups on sales related matters.

• Cultivated strong customer relationships to drive long-term business retention. Preparing and submitting weekly or monthly reports promptly, ensuring they meet designated deadlines, and handled administrative paperwork.

• Assisted the Outdoor Sales in recognizing and pursuing new business opportunities.

• Work closely with internal teams, including operations, finance, and customer service.

• Collaborated with international teams abroad and clients to ensure smooth and efficient shipment processes.

• Carry out any job-related tasks assigned by the Manager, including providing support to Inside Sales team members or addressing urgent needs as they arise.

Job Requirements:

• A minimum of 2-3 years of experience in the sales support sector in Freight Forwarding, Logistics & Supply Chain Management or a related field.

• Proficiency in English (both written and verbal) for effective client communication and collaboration with internal teams.

• Experience in Microsoft Office Suite (Excel, Word, PowerPoint) for data management and reporting.

• Familiarity with shipping Incoterms or a related field is an advantage

Working hours:

Mon to Fri 8.30am - 6pm

Junior Operations Executive (Language Support & Client Services)

Full time

Entry-level

Salary: $2,300-2,800

12-month contract (with 3-month probation period), renewable

Company & Role Overview

Favella Translations is a Singapore-based translation agency supporting international clients in the legal, financial, medical and luxury sector with precise, time-sensitive translation and interpretation in 30+ languages.

As a Junior Operations Executive, you will be supporting the day-to-day operations of the business and work directly with our founder and Head Translator. Through mentoring and training within a small specialised team, you will develop practical skills to handle administrative tasks, coordinate linguistic projects, and successfully liaise with international vendors and clients. 

From arranging interpreters for foreign diplomats to coordinating the translation of high-stakes contracts, you will be involved in delivering top-notch services in an international and multi-cultural environment with strong opportunities for growth.

We are looking for a team player with the right attitude - someone who shares our values of precision, service mindset, and ambition to continuously improve. If this sounds like you, we look forward to working together.

This role is designed as a structured learning pathway into operations management, with the goal of becoming fully independent within 6-9 months.

Key Responsibilities

Operations & Administration

• Organise and prepare project files and documentation

• File invoices and expenses for internal records

• Maintain accurate databases for projects, clients and vendors

• Support with ad hoc administrative tasks such as booking courier deliveries and attending legalisation appointments

Project Coordination 

• Assist with client enquiries and quotations across channels (email, WhatsApp and phone)

• Outsource projects to vendors and track project timelines

• Ensure projects are delivered accurately and on time

Language Support 

• Attend to client calls and enquiries in Mandarin 

• Support quality checks on translated documents
  

You Are a Great Fit If You:

• Have a strong command of English and Mandarin (written and spoken)

• Are highly organised, able to manage multiple tasks and prioritise while maintaining accuracy

• Take pride in getting details right and completing tasks properly

• Are reliable, punctual, and able to follow through without constant supervision

• Have a clear and professional communication style

• Have a positive, self-improving attitude and strong willingness to learn

• Bonus point: Knowledge of Traditional Chinese and/or dialects (e.g. Hokkien) or another language (e.g. Bahasa Malaysia) is a plus but not required.

What you will gain

• Direct training and mentorship from the founder

• Training in a wide scope of operations, language and client services: you will be learning a lot every day, with strong opportunity for career progression

• International and multicultural working environment, liaising with clients and vendors from all over the world

• Exposure to work with top-tier law firms, embassies and international clients

• Work from office in a central location in Singapore

• A clear pathway to handling projects independently within 6-9 months
  

Additional Details and Requirements

• Singapore Citizens or Permanent Residents only

• Diploma holders with 0-3 years of experience (fresh graduates welcome)

• Previous experience in administration, customer service and operations support roles highly desirable

• Salary: SGD 2,300-2,800

• Location: Central Singapore
  

How to Apply

Submit your application to careers@favellatranslations.com with your CV in attachment and a cover letter addressing the following 3 questions:

1. Why do you want to work with us at Favella?

2. Why do you believe you are a good fit for this role? Include practical examples of how you have demonstrated relevant personality traits and skills in your previous jobs (if none, in your studies or hobbies).

3. Tell us about the hobby you are passionate about: how you have excelled in it, what hurdles you have encountered and how you have overcome them. What lessons did you learn from the experience?

Keep it simple and personal - we want your personal voice, character and values to shine through your writing. Your application will be read by a person, so please make your piece truly yours and limit the use of AI.

Hiring Process and Timeline

The hiring process will involve a screening of the applications, followed by 2 rounds of interviews (the first of which will include a written assignment to test your critical thinking skills). 

Applications close on 19 June 2026 at 23:59 SGT.

Only successful applicants in each round will be notified.

Key Responsibilities

Quotation Preparation

• Prepare and generate quotations based on approved pricing structures and standardized templates
• Ensure all quotation details are accurate, complete, and compliant with internal guidelines
• Maintain proper records of quotations and related documentation for audit and reference purposes

Pricing Review Support

• Assist in reviewing pricing data and validating calculations
• Support updates and maintenance of pricing tables and related documentation
• Identify discrepancies or inconsistencies in pricing data and escalate issues as needed

Administrative Support

• Maintain organized filing and documentation of quotations and pricing records
• Coordinate with internal teams to obtain necessary information for quotation preparation
• Track quotation requests and ensure adherence to turnaround timelines

Excel & Data Management

• Utilize Microsoft Excel to compile, analyze, and maintain pricing and quotation data
• Perform data validation, formatting, and basic reporting using Excel tools
• Maintain structured and well-organized spreadsheets for tracking and reporting

Requirements:

• Diploma or Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• At least 1-2 years of experience in administrative, operations, or pricing support roles.
• Experience with quotation systems or pricing databases is good to have.
• Must have proficiency in Microsoft Excel (formulas, data organization, and basic analysis)
• High attention to detail with accuracy in data handling
• Excellent organizational and administrative skills
• Ability to work independently and manage deadlines effectively
• Familiarity with insurance, financial services, or corporate environments is good to have

We are seeking a suitable candidate for the position of Technical Superintendent to support our Technical Department in handling flag administration, statutory compliance, PSC/FSI matters, RO coordination, and technical case management.

Preferred Qualification

The candidate should preferably hold a Master Mariner background, with Singapore COC or UK COC preferred, and should have command experience on board vessels.

Main Responsibilities

1. Review vessel compliance lists and follow up with the Compliance Team on statutory certificates, P&I cover, PSC/FSI matters, and outstanding deficiencies.

2. Coordinate with ROs and Class Societies on surveys, audits, statutory certificates, exemptions, deficiencies, and technical matters.

3. Prepare attestation letters, dispensations, exemptions, and technical authorization requests for review.

4. Monitor PSC detention cases, PSC/FSI deficiencies, casualty reports, technical non-compliance, and ensure all deficiencies are closed out within the required timeline.

5. Communicate with Owners, Managers, ROs, and other relevant parties regarding technical matters, Flag instructions, and required follow-up actions.

6. Maintain proper technical records and supporting evidence for each vessel case in the company system.

7. Handle and follow up on investigation cases, MLC complaints, accidents, incidents, and related updates in the company system.

8. Escalate high-risk cases to management for review and decision.

9. Track vessel trading patterns and identify high-risk calls, including:

• Calls to high-risk PSC ports;
• Calls to Russia or other high-risk trading areas;
• Vessels operating without valid statutory certificates;
• Cases requiring FSI or Pre-PSC inspection arrangements.

10. Maintain proper records for IMSAS-related matters.

11. Maintain proper records and updates in IMO GISIS, where applicable.

Candidate Profile

The ideal candidate should have:

1. Strong shipboard and technical knowledge;

2. Good understanding of statutory certificates, RO/Class procedures, and Flag State requirements;

3. Experience dealing with PSC, deficiencies, audits, and vessel compliance matters;

4. Ability to respond quickly, accurately, and professionally;

5. Good written communication skills;

6. Strong follow-up discipline and attention to detail;

7. Ability to identify and escalate high-risk cases promptly.

Required Technical Skill Set

·         Responsible for release management of TCS BaNCS Upgrade (scheduled and Ad-hoc) in DBS environment including packing/verification of product deliveries, System Integration deployment and support for User testing & production deployment.

·         Perform Requirement/Impact analysis for Non-functional items & TCS BaNCS related queries.

·         Support TCS BaNCS Integration testing for down/up streams systems of DBS. Also, DBS Infra upgrade activities support like  OS/DB patch, MQ upgrade etc

·         L2 Troubleshooting of technical & functional incidents in Customer environments.

Desired Experience Range

5+ Years

Desired Competencies (Technical/Behavioral Competency)

Must-Have

·         BaNCS security Processing & corporation Action domain Knowledge

·         TCS BaNCS Reconciliation & EUR hands on.

·         Exp in Implementation TCS BaNCS Product suite

·         Production equivalent env preparation and maintenance with prod DB after every major release.

·         SIT Application Maintenance (Deployment, smoke testing etc).

·         Ad Hoc (defect releases)/Monthly  Release management.

·          New Requirements/Product upgrade : Requirement Gathering and Analysis.

·          Testing of Technical Items (TCS BaNCS SI and Arch related) before Production deployment

·         Ad hoc request for like NAP/SI restart, automation of processes etc.

·         Integration testing for down/up streams system (like IPE, Finacle, TDS , CWEB etc).  Ad hoc activity

·         Infra upgrade activities support like  OS/DB patch, MQ upgrade etc.  Ad hoc activity

·         Handling of Non-Functional Requirement (IBGO Control Tower, IBGM alert scripts etc ).

·         TWS  (batch scheduler) Monitoring and management for EOD/Intraday in UAT

Good-to-Have

·         Knowledge of JIRA, PL/SQL, J2ee, JBOSS

·         Should have interest to work in 24/7 project

Responsibility of / Expectations from the Role

1 Should be able to cooperate with the team and adhere to team’s policies

2 Should be able to do effective use of scripts/process to automate the processes

3 Should be able to meet all the milestones in time

4 Should be able to work effectively with team

You will:
Effectively solve customer inquiries via phone, email
Hold a high bar for Support when owning customer interactions

Identify, document and follow up with engineers on product bugs and features

Advocate for customers by identifying trends in issues and suggesting improvements to processes, policies and products

Recognize errors and draft improvements to content in the external Support Center and internal documentation

Collaborate with members of other teams to root out answers and be a resource to teammates

You have:
The ability to provide support fluently in English
Genuine curiosity about people and business, while possessing the ability to inspire passion in others

Experience in direct customer or client-facing roles

Interest in implementing feedback and dedicated to the improvement of your skills and work

Strong organizational, analytical, written and verbal communication skills

Superb attention to detail

The ability to quickly adapt to new situations and think on your feet

Excellent time-management skills

A desire to help people and improve the community experience

Required Skills & Qualifications:

• Bachelor’s degree in computer science, Engineering, or related field.
• Proven experience as a Technical Project Manager / IT Project Manager.
• Strong understanding of programming languages (e.g., Java, Python,JavaScript) – hands-on experience preferred.
• Solid troubleshooting and debugging skills across applications, APIs, and systems.
• Experience with incident management and production support environments.
• Familiarity with Agile/Scrum, Jira, Confluence, or similar tools.
• Understanding of system architecture, APIs, microservices, and cloud platforms (AWS/GCP/Azure).
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Preferred Qualifications:
• Prior hands-on experience in development, QA, or SRE roles.
• Knowledge of CI/CD pipelines and DevOps practices.
• Experience with monitoring/logging tools (e.g., ELK, Splunk, AppDynamics).
• PMP, Scrum Master, or Agile certifications
• Key Traits:
• Strong ownership and accountability
• Ability to handle ambiguity and fast-paced environments
• Proactive problem solver with a technical mindset

Responsibilities

• Lead technical project management activities to deliver IT solutions aligned with business goals
• Apply hands-on programming knowledge in languages such as Java, Python, and JavaScript to support project execution and technical decision-making
• Troubleshoot and debug applications, APIs, and systems to resolve incidents and maintain production stability
• Manage incident response and production support processes to minimize downtime and impact
• Utilize Agile/Scrum methodologies and tools like Jira and Confluence to plan, track, and communicate project progress
• Analyze system architecture, APIs, microservices, and cloud platforms (AWS/GCP/Azure) to guide technical implementation and integration
• Communicate effectively with stakeholders to manage expectations, report status, and facilitate collaboration
• Apply strong analytical and problem-solving skills to identify risks and implement solutions in fast-paced environments
• Demonstrate ownership and accountability in managing project deliverables and resolving ambiguity

Preferred competencies and qualifications

• Apply prior hands-on experience in development, QA, or Site Reliability Engineering (SRE) roles to enhance project outcomes
• Utilize knowledge of CI/CD pipelines and DevOps practices to support continuous integration and delivery
• Leverage experience with monitoring and logging tools such as ELK, Splunk, and AppDynamics to improve system observability
• Hold certifications such as PMP, Scrum Master, or Agile to validate project management expertise

• Location: Tagore Lane

• Monday - Friday: 8AM - 5.30PM

A technology-driven engineering company delivering intelligent automation, instrumentation, and digital solutions for industrial and water infrastructure systems.

Key Responsibilities:

• Provide sales and customer support including handling enquiries, preparing quotations, and processing orders

• Coordinate order fulfillment and monitor delivery timelines with logistics partners

• Maintain accurate documentation for orders, inventory, and technical records

• Support procurement activities including sourcing and supplier coordination

• Assist in project coordination between sales and technical teams

• Manage returns and resolve product-related issues

• Act as a liaison across departments to ensure smooth operations

Requirements :

• Higher Nitec or Diploma in Engineering, Science, IT, or related fields

• Strong interest in sensors, instrumentation, and IoT solutions

• Familiar with sales coordination, order processing, and customer follow-ups

• Good communication skills to liaise with internal teams and external stakeholders

• Proactive and solutions-oriented mindset

Preferred:

• Experience using ERP systems

• Background in engineering sales or project coordination

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Overview
This role provides critical operational support, governance, and project management, ensuring the timely and accurate delivery of key initiatives such as APAC segmentation cycles, roster management, and strategic projects. Partnering closely with regional and global stakeholders, the role is instrumental in reducing administrative burden on sales teams, enhancing data integrity across core systems (e.g. Salesforce, CASE), and ensuring disciplined execution of functional priorities through coordination, rigor, and governance.

Role
Project Management, Governance & Execution

• Provide PMO and governance support across sales initiatives, managing timelines, delivery cadence, and cross-functional dependencies to ensure alignment with strategic milestones.
• Track progress across multiple workstreams, proactively identifying risks, issues, and dependencies, while maintaining leadership visibility through governance artifacts such as cadence decks, trackers, and risk logs.
• Lead and manage recurring PMO governance forums, prioritisation sessions, and working meetings.

APAC Segmentation & Data Governance

• Lead end-to-end execution of APAC segmentation cycles (bi-annual), ensuring Salesforce and CASE readiness, accurate data validation, timely system intake, and issue resolution.
• Coordinate closely with Sales Strategy, Support, Performance, and regional leaders to improve data quality, reduce rework, and safeguard delivery of future segmentation models.
• Support sellers during segmentation cycles with hands-on execution and troubleshooting to ensure accurate seller and account assignments at scale.

APAC White Paper Management

• Support the development of the APAC White Paper, coordinating inputs across regions, functions, and global stakeholders to ensure consistency, completeness, and alignment.
• Consolidate insights, data, and narratives into executive-ready materials, highlighting key themes, challenges, and opportunities across APAC.
• Manage timelines, version control, and review cycles, ensuring delivery meets leadership and governance expectations.
• Prepare summaries, extracts, and supporting materials for leadership review and communication.

Stakeholder Collaboration

• Act as the primary APAC liaison for global initiatives, aligning regional requirements, resolving data issues, and ensuring process and system consistency.
• Collaborate with global stakeholders to align governance cadence, delivery timelines, and dependencies across shared initiatives.
• Ensure consistent, clear, and timely stakeholder communication to drive accountability and milestone delivery.

Requirements

• Bachelor’s degree in business administration or any related discipline.
• Minimum 10+ years of experience in hospitality or related commercial / sales operations roles.
• Working experience with sales systems such as Salesforce, Delphi, CASE, or equivalent platforms.
• Proven ability to manage complex, multi-stakeholder projects with execution discipline.
• Experience handling large-scale, data-driven initiatives, governance documentation, and leadership reporting.
• Excellent stakeholder management, communication, and coordination skills.

 Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Key Responsibilities

• Perform name screening to identify clients with adverse news or potential compliance concerns.
• Source and review relevant documentation, news articles, and online information to validate client declarations.
• Evaluate customer accounts and transactions to detect potential risks and escalate findings as needed.
• Assist with filing, record-keeping, and other administrative tasks to support the compliance team’s operations.

Qualifications & Experience

• Degree in Finance, Business Admin or related discipline.

• With 2 + years’ experience in compliance, risk management, or business support within the banking or financial services sector
• Excellent analytical and research skills, with the ability to interpret and corroborate information from multiple sources.
• Attention to detail and accuracy in documentation and reporting.
• Proficiency in Microsoft Office Suite and familiarity with compliance tools or screening systems
• Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Excellent communication skills and ability to work collaboratively with cross-functional teams.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Details:

• Basic up to $3300 + $200 Allowance + $335 Bonus = $3835 monthly
• AWS + 2X Performance Bonus
• East (near Tampines IKEA)
• Permanent position

Working Arrangement:

• AM or PM (FIXED, can choose):
  - 7am to 7pm + $12 per shift
  - 7pm to 7am + $24 per shift
• 3 to 4 days work week *including 1 weekend

Job Scope:

1. Perform component-level and board-level troubleshooting on PCBA, servers, or electronic modules.
2. Debug hardware failures involving BMC, BIOS, CPU, PCH, DIMM, PSU, backplane, fan modules, riser cards, and other system components.
3. Analyse failure trends and identify root causes using diagnostic tools.
4. Reproduce technical issues and isolate defective components.

Requirements:
* Min NITEC, Higher NITEC or Diploma in Engineering
* Experience in hardware troubleshooting (server / PCBA / electronics)
* Basic knowledge of Linux and command-line tools
* Familiar with remote tools such as PuTTY or MobaXterm

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified.

Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Joseph Song Zhi Xuan
Registration Number: R22106922
AlwaysHired Pte Ltd
EA Licence No: 24C2293

About Company:

Our client offers an extensive range of interior furnishing products and services. The mission is to meet and exceed their client’s expectations and aims to be leader in office furniture industry.

Job Description:

- Attend to walk in, phone call, and email enquiries

- Issue quotation and meet customer to get project briefing and give material samples

- Develop, manage and build relationships with major trade distributors

- Attend mock up presentations

- Liaise with local and oversees suppliers

- Assist general sales support duties including presentations and house keeping of materials library

Job Requirements:

- No experience are welcome to apply

- Team player and able to work under high pressure

- Strong communication and interpersonal skills

- Good organizational and time management abilities

- Proficient in Microsoft office (Excel, Word and PowerPoint)

Compensation:

- Working location: Ubi Ave, Singapore

- Working hours: Monday-Friday 9am to 6pm

- AWS

- Variable Bonus