Total 575 relationship manager job vacancies in Information Technology category in The Philippines

· Responsible for managing and directing specific projects and programs throughout Flextronics

· Initiates, monitors and directs projects and programs from inception through delivery.

· Develops and ensures adherence to project and program budgets.

· Organizes project-related activities and communications among departments, customers, vendors and the community.

· Participates with other managers in establishing strategic organizational plans and objectives.

· Directs the activities of program team members and is responsible for planning, budgeting, and maintaining costs for a broad functional area.

· Interacts regularly with executives and customers

· Drives strategies to deliver customer requirements and recommend Flextronics capabilities in manufacturing and engineering services.

· Reviews aggregate program proposals or plan to determine time frame, funding requirements, asset management, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.

· Site representative to support Flex Global Cost Model Process lead by Quotation Manager for existing and new customer quote.

· Coordinate within site team and management to inputs, review and buyoff FGCM roll out by Quotation Manager.

· Be responsible for maintaining specific and program’s quotations. This include any ECO changes, monthly/quarter component price changes, rework, repair, etc

· Ensure Contract and service agreement requirements are adhered to by both Flex and the Customer

· Ensure that operations and the customer work within the bounds of the contract or service agreement.

· Manage the process to set and reset Customer Expectations ensuring there is clear alignment between the internal operations group and the customer.

· Work to ensure ‘ease of doing businesses between Flex and our customers

· Responsible for management of customer satisfaction, the Viewpoint Relationship survey collection and related reviews and corrective actions.

· Reviews high-level program reports and presentations for management, customers and others.

· Coordinates program activities with activities of government regulatory or other governmental agencies.

· Participates in Profit and Loss (P&L) analysis, responsible for tracking relevant metrics and drive action items based on results.

· Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.

Participate and adhere to Corporate Social and Environmental ·Responsibility (CSER) policy, programs and procedures.

Requirement

Degree in any discipline

Minimum 7 years experience in Program Management function

Position Overview 

The System & Configuration Manager leads systems engineering and configuration management practices for complex defence product development at EOS Innovation Singapore. The role ensures consistent, high‑quality outcomes across the product lifecycle by establishing clear engineering frameworks, documentation standards, and traceable requirements. 

Primary Duties 

This role requires broad technical understanding and sound judgement grounded in systems engineering principles. The System & Configuration Manager assesses project needs, defines and implements effective solutions, and acts as the primary engineering point of contact for assigned projects, supporting cross‑disciplinary collaboration and successful delivery. 

Responsibilities 

• Lead project systems and configuration management activities 

• Maintain accurate, approved engineering documentation 

• Define and manage system and sub‑system development with subject matter experts 

• Implement and control engineering change management 

• Apply relevant national and international standards 

• Engage internal and external stakeholders to define and communicate requirements and expectations 

• Support subcontractor management to ensure design quality 

• Evolve engineering practices to support growth while maintaining focus on short-term delivery commitments
• Contribute to key product documentation, including manuals and compliance materials

Education and Experience 

• Engineering degree with 5+ years’ experience in a modern industrial engineering environment 

• Exposure to electronic, electrical, and mechanical disciplines 

• Experience with product lifecycle management and recognised PLM tools 

• Training or experience in systems engineering and requirements management 

• Configuration management experience preferred 

Skills and Attributes 

• Confident problem solver with strong analytical skills 

• Effective communicator and collaborator 

• Comfortable managing multiple priorities 

• Self-starter and able to manage their own time productively 

• Capable of operating within a defence industry environment 

Responsible for overseeing the delivery of IT projects and services to clients. This role involves managing a team of technical professionals, coordinating with stakeholders, and ensuring that projects are completed on time, within budget, and to the required quality standards. The ideal candidate will have strong technical knowledge, excellent project management skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

Job Responsibilities:

Project Delivery Management
a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project's requirements within allocated budget.
b. Manage and coordinate across different application teams to manage technical dependencies of the solution.
c. Monitor and manage risks/issues related to technical delivery.
d. Provide status update related to technical delivery.
e. Report to Program and/or Project Manager for the strategic program.

Requirements Management
a. Partner with SA & subject matter experts to understand and implement functional and technical requirements.
b. Provide systems input to specification phase (eg. effort estimates, high level delivery plan) based on impace assessment (eg. function points).

Design & Development
a. Partner with Domain Architects , Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards.
b. Partner with Development Manager in managing application teams to build the enhancements.

Test Management
a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results.
b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan.

Implementation Management
a. Prepare technical implementation plan across application teams.
b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support.

Job Requirements:

• Bachelor's degree in Computer Science or related field.
• Commitment and a have a team environment mindset.
• Minimum 5 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem-solving skills.
• Have experience in stakeholder’s sessions and communications.
• Delivery experience on medium to large scale projects.
• Ability to work under pressure and manage multipleprojects simultaneously.
• Ability to understand and articulate process flows and functions.
• Strong communication and coordination skills across internal and external stakeholders and vendors.
• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.
• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Job Responsibilities:

Stakeholder & Communication Management

• Manage a portfolio of complex Murex initiatives spanning one or multiple lines of business, including Front Office, Risk, Finance, Operations, and Technology.
• Own full end‑to‑end project lifecycle delivery, from initiation and planning through execution, testing, deployment, and closure.
• Ensure all projects and change initiatives are strategically aligned with business objectives, regulatory requirements, and treasury transformation roadmaps.
• Develop and maintain detailed project plans covering all delivery phases, milestones, dependencies, and critical paths.
• Ensure timely allocation of adequate and appropriately skilled resources across business, IT, and vendor teams.
• Manage day‑to‑day project execution, chair project governance and delivery meetings, and drive issue resolution.
• Identify and manage interdependencies across Murex front‑to‑back workflows, including integrations with market data, risk engines, finance systems, and downstream platforms.
• Control and manage project scope, change requests, and impacts to schedule, cost, and delivery commitments.
• Act as an internal quality gate, ensuring adherence to SDM, governance, testing standards, and audit requirements.
• Oversee ongoing quality control activities and actively participate in issue triage and defect resolution.
• Delegate tasks and responsibilities clearly across delivery teams while ensuring accountability and ownership.
• Monitor, track, and control delivery outcomes to resolve issues, conflicts, dependencies, and risks impacting critical path milestones.
• Ensure all projects and change requests are delivered within agreed scope, timelines, budget, and quality benchmarks.
• Proactively identify, assess, and mitigate project risks and delivery issues to minimize impact to baseline plans.

Job Requirements:

• Bachelor’s Degree in Computer Science, Engineering, Finance, or related discipline (or equivalent experience).
• Proven experience managing IT projects in a banking or capital markets environment.
• Strong Murex expertise with deep technical understanding across front‑to‑back‑to‑risk modules.
• Solid knowledge of treasury products and trade lifecycle processes.
• Excellent stakeholder, communication, and vendor management skills.
• Strong organizational skills with the ability to manage multiple workstreams under pressure.

App Monetization Marketing Manager (Greater China Region)

Hiring company is a global technology company specializing in digital advertising and mobile monetization solutions, partnering with app developers to drive scalable revenue growth across international markets.

THISIS A CONTRACT POSITION UNTIL 31 DEC 2026 SUBJECT TO CONVERSION TO FULL TIME OREXTENSION BASED ON PERFORMANCE & BUSINESS NEEDS.

Overview

We are looking for an experienced B2B marketing professional to drive growth and adoption of a mobile app monetization platform across APAC. This role focuses on developing and executing go-to-market strategies, localized campaigns, and partner-driven initiatives across key regional markets.

This is a hands-on role focused on localizing and executing global marketing programs across APAC, with a strong emphasis on Greater China markets

Key Responsibilities

• Lead and execute regional marketing strategy aligned with global objectives
• Plan and launch integrated marketing campaigns and programs
• Develop and localize content (presentations, playbooks, digital assets)
• Drive brand positioning and awareness across APAC markets
• Manage and execute industry events, conferences, and partner activations
• Analyze campaign performance and generate actionable insights
• Work cross-functionally with commercial, product, and regional teams
• Stay updated on industry trends, competitors, and market dynamics

Requirements

• 7+ years in B2B marketing (integrated, partner, or channel marketing)
• Strong experience in APAC markets (Greater China B2B exposure highly valuable)
• Fluent in Mandarin and English due to focus in Greater China Markets
• Proven ability to execute campaigns and manage multiple stakeholders
• Data-driven mindset with strong analytical skills
• Experience in ad-tech, monetization, mobile apps, or digital ecosystems preferred
• Strong project management and communication skills

Nice to Have

• Experience in mobile gaming, performance marketing, or digital advertising
• Familiarity with China’s digital ecosystem (e.g. local platforms and channels)

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Requirements

• Degree in the field of Computer Science or related study.
• 2-3 years direct work experience in a project management capacity for software development.
• PMP/Scrum Master certification will be an added advantage.
• Strong familiarity with project management software, such as Microsoft Project.
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Strong analytical and problem-solving capabilities.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Must be able to learn, understand, and apply new technologies.
• Singaporean or Permanent Resident

Main Job Responsibilities

• Ensure projects are delivered on schedule and within budget.
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
• Identifies resources needed and assigns individual responsibilities.
• Conduct user requirement gathering, review and training.
• Manages day-to-day operational aspects of a project and scope.
• Reviews deliverables prepared by team before passing to client.
• Effectively applies SDLC methodology and enforces project standards.
• Prepares for engagement reviews and quality assurance procedures.
• Minimizes our exposure and risk on project.
• Ensures project documents are complete, current, and stored appropriately.

App Monetization Marketing Manager (Greater China Region)

Hiring company is a global technology company specializing in digital advertising and mobile monetization solutions, partnering with app developers to drive scalable revenue growth across international markets.

THISIS A CONTRACT POSITION UNTIL 31 DEC 2026 SUBJECT TO CONVERSION TO FULL TIME OREXTENSION BASED ON PERFORMANCE & BUSINESS NEEDS.

Overview

We are looking for an experienced B2B marketing professional to drive growth and adoption of a mobile app monetization platform across APAC. This role focuses on developing and executing go-to-market strategies, localized campaigns, and partner-driven initiatives across key regional markets.

This is a hands-on role focused on localizing and executing global marketing programs across APAC, with a strong emphasis on Greater China markets

Key Responsibilities

• Lead and execute regional marketing strategy aligned with global objectives
• Plan and launch integrated marketing campaigns and programs
• Develop and localize content (presentations, playbooks, digital assets)
• Drive brand positioning and awareness across APAC markets
• Manage and execute industry events, conferences, and partner activations
• Analyze campaign performance and generate actionable insights
• Work cross-functionally with commercial, product, and regional teams
• Stay updated on industry trends, competitors, and market dynamics

Requirements

• 7+ years in B2B marketing (integrated, partner, or channel marketing)
• Strong experience in APAC markets (Greater China B2B exposure highly valuable)
• Fluent in Mandarin and English due to focus in Greater China Markets
• Proven ability to execute campaigns and manage multiple stakeholders
• Data-driven mindset with strong analytical skills
• Experience in ad-tech, monetization, mobile apps, or digital ecosystems preferred
• Strong project management and communication skills

Nice to Have

• Experience in mobile gaming, performance marketing, or digital advertising
• Familiarity with China’s digital ecosystem (e.g. local platforms and channels)

Responsibilities:

The Junior Technical Delivery Manager supports the end to end delivery of technology initiatives by coordinating technical teams, tracking delivery milestones, managing risks and dependencies, and ensuring adherence to project governance standards. The role works closely with senior TDMs, PMs, PMOs, architects, and engineering teams to ensure solutions are delivered on time, within scope, and in compliance with organizational and regulatory standards.

Key Responsibilities include:

Delivery & Execution Support

•     Support planning, execution, and tracking of technology deliveries across development, testing, and deployment phases

•     Assist in managing delivery plans, milestones, dependencies, and releaseschedules

•     Coordinate day to day delivery activities across development, QA, infrastructure, and DevOps teams

•      Track delivery progress and flag risks, issues, or slippages early to senior TDMs / Project Managers

Stakeholder & Team Coordination

•      Act as a coordination point between business, technology, vendors, and support teams

•      Support engagement with solution architects, system analysts, developers, testers, and infrastructure teams

•      Prepare and circulate meeting agendas, minutes, and action trackers

•     Follow up on assigned actions to ensure closure within agreed timelines

Governance, Risk &Compliance

•     Support adherence to SDLC, change management, release governance, and internal control processes

•      Assist in maintaining delivery artefacts

•      Support audit, regulatory, and compliance requirements by ensuring documentation completeness and traceability

•      Ensure deliverables are reviewed and approved as per governance standards

Reporting &Communication

•      Prepare regular delivery status reports, dashboards, and executive summaries

•      Track KPIs, milestones, and delivery health metrics

•      Support senior TDMs in escalation preparation and management reporting Vendor & Third Party Support

•      Support coordination with external vendors and contract resources

•     Track vendor deliverables, timelines, and dependencies

•    Escalate potential delivery or quality risks related to third party dependencies

Skills :

Certifications (Good to Have)

• ITIL Foundation
• Scrum / Agile fundamentals
• PMP / PRINCE2 Foundation (or working towards certification)

Expected Outcomes / Success Measures

• Deliverables and milestones tracked accurately with minimal slippage
• Risks and issues identified early and escalated appropriately
• Clear visibility of delivery status for stakeholders
• Strong alignment with governance, compliance, and audit expectations
• Progressive expansion of ownership over delivery streams

• Overall 8–10 years of experience with at least 2+ years in technical delivery, with a strong focus on payments and financial services.
• Proven track record in delivering domestic and cross-border payment solutions within ASEAN.
• Experience partnering with architecture, development, testing, and infrastructure teams to ensure seamless end-to-end delivery.
• Strong exposure to implementation and release management, ensuring smooth deployments across environments.
• Exposure to DevOps practices, including CI/CD pipelines, automated deployments, and environment management.
• Familiarity with infrastructure concepts, such as cloud platforms (e.g., AWS, Azure), server environments, and system monitoring.
• Proven results-oriented individual with a strong focus on delivery and stakeholder satisfaction
• Experience working with DevOps and infrastructure teams to support scalable, reliable, and secure application delivery.

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

Join PwC's Cybersecurity & Privacy practice in Singapore as a Data Security Manager. We are seeking an experienced professional to guide top-tier clients, mentor a growing team, and serve as a subject matter expert. This role bridges the gap between technical implementation, strategic advice, and regulatory compliance, focusing on Data privacy regulations such as PDPA, modern DLP and data classification technology, and secure cloud architecture. 

Key Responsibilities 

• Lead data security engagements from strategy and roadmap development to final delivery. 

• Architect and advise on technical controls, including: 

• Data Discovery & Classification 

• Data Loss Prevention (DLP) 

• Encryption technologies and Key Management 

• On Premise and Cloud data security  

• Translate regulatory requirements (such as PDPA, GDPR and other regional / global regulations) into actionable technical and operational controls. 

• Mentor, coach, and develop junior consultants, fostering their careers and building team capability. 

• Support business development by building client relationships and contributing to proposals. 

Required Experience & Skills 

• 7+ years in cybersecurity with a focus on data security and protection. 

• Expertise and experience in Data Protection regulations is required. 

• Proven client facing and project delivery experience, preferably in professional services. 

• Experience with data security technologies: Data Classification, DLP, Encryption, IAM, data security in cloud platforms (AWS, Azure, and GCP). 

• A passion for mentoring and developing teams. 

Preferred Qualifications 

• Tertiary degree in a relevant field (e.g., IT, Cybersecurity, Computer Science). 

• Certifications such as CISSP, CISM, CIPP, CDPSE. 

• Cloud security certifications (AWS, Azure, GCP). 

• Experience in Financial Services (MAS requirements), Technology, or Public Sector. 

• A track record of contributing to business development efforts.

Job Summary

Reporting to senior leadership, we are seeking an experienced Software Development Manager (AI-focused) to lead our AI and software engineering teams in building, deploying, and scaling production-grade, machine learning-driven multimodal AI solutions. This role oversees the end-to-end acquisition, development, and delivery of AI-centric software systems across all organizational units, ensuring solutions are high-quality, scalable, secure, and aligned with our business innovation and AI product roadmap. You will lead technical strategy, drive engineering excellence, and manage cross-functional initiatives to deliver industry-leading AI products.

Key Responsibilities

1. Lead and manage the AI software development team on a daily basis, setting clear goals, priorities, and performance expectations.
2. Plan project timelines, allocate resources effectively, and ensure on-time, on-budget delivery of AI software solutions and product initiatives.
3. Participate in system architecture design and key technical decisions for AI/ML systems, multimodal model deployment, and distributed AI platforms.
4. Drive continuous process improvements, including scaling Agile/Scrum, DevOps, MLOps, and CI/CD practices across the engineering organization.
5. Collaborate closely with product, design, QA, data science, and research teams to align technical delivery with product and business objectives.
6. Monitor project progress, quality, and risks proactively, implementing corrective actions to mitigate issues and ensure delivery excellence.
7. Recruit, mentor, and develop high-performing team members, fostering career growth and technical excellence within the engineering organization.
8. Cultivate a high-performing, inclusive, and positive team culture that prioritizes innovation, quality, and continuous learning.
9. Oversee the acquisition and development of AI software systems across all organizational units, ensuring consistency with technical standards and security best practices.
10. Monitor the results, performance, and quality of all AI software solutions and projects implemented within the organization, driving data-driven improvements.
11. Oversee the end-to-end development of Proof-of-Concept (PoC) initiatives and AI solutions, validating technical feasibility and business value for production scaling.
12. Provide deep technical expertise on software and platform feature development for AI systems, ensuring that appropriate security, compliance, and risk factors are fully addressed in all development work.

Qualifications

1. Master’s degree or higher in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or a related engineering/technology faculty.
2. Experience Requirement: Minimum 5+ years of hands-on software development experience, with at least 2+ years of formal team management experience leading software engineering teams.
3. Technical Proficiency: Strong proficiency in mainstream programming languages (e.g., Python, Java, Go, C++) and modern software development tools, cloud platforms (AWS/GCP/Azure), and distributed systems.
4. AI/ML Expertise: Demonstrated experience building, deploying, and scaling AI/ML systems, large language models (LLMs), or multimodal AI solutions in a production environment.
5. System Architecture Expertise: Strong system design and architecture capabilities, with a proven track record of designing scalable, secure, and resilient AI software platforms.
6. Agile & DevOps Mastery: Deep familiarity with Agile methodologies (Scrum/Kanban), DevOps, MLOps, and CI/CD practices for enterprise software development.
7. Cross-Functional Leadership: Excellent communication, stakeholder management, and cross-functional collaboration skills to align technical and business teams.
8. Analytical & Problem-Solving Skills: Strong analytical, problem-solving, and decision-making abilities to resolve complex technical and operational challenges.
9. Preferred Qualifications: Experience with large-scale distributed systems, AI model deployment, cloud-native architectures, or enterprise AI product development is highly preferred.

Key Competencies

• Leadership and high-performing team management
• Deep technical breadth and depth in AI software development
• Results-driven, delivery-focused mindset
• Exceptional communication, coordination, and stakeholder management skills
• Strategic thinking and ability to align technical work with business goals

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world. 
 
Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/. 

The AI & Data Division (AIDD), creates powerful, customer-focused search, recommendation, data science, advertising, marketing price, and inventory optimization solutions to a variety of businesses in Rakuten group.  As part of AIDD, AILab builds new solutions that have the potential to transform how users interact with Rakuten service. Our goal is to drive innovation by developing new products and capabilities that deliver significant impact over longer timeframes using AI. 

We are building the next generation of AI-powered shopping experiences — autonomous agents that search, compare, reason, and transact on behalf of users. As Technical project manager for Agent Development, you will ensure that cross-functional teams deliver on time, within scope, and at quality.  

Core responsibilities 

Program planning & execution 

• Build and maintain master program plans covering all workstreams: model development, API integrations, front-end, QA, and data pipelines 

• Define milestones, dependencies, and critical path across multiple concurrent agent projects 

• Run sprint planning, backlog grooming, and quarterly planning ceremonies across engineering and ML teams 

• Track and report program status, risks, and blockers to leadership on a weekly cadence 

Delivery management 

• Budget management 

• Drive on-time delivery of agent features 

• Identify scope creep early and facilitate trade-off decisions with product and engineering leads 

• Manage release schedules, coordinate UAT, and own go-live checklists for each agent launch 

• Maintain a risk register and ensure mitigation plans are in place and actioned 

Process & tooling 

• Prepare and present program dashboards, steering committee updates, and executive briefings 

• Facilitate alignment meetings, decision logs, and RACI documentation to keep accountability clear 

• Define and continuously improve PM processes, templates, and ways of working for the agent development team 

• Own the team's project management tooling (Jira, Confluence, or equivalent) — structure boards, set up workflows, and ensure hygiene 

• Conduct retrospectives and translate learnings into process improvements 

Required qualifications 

• 5+ years of technical program or project management experience, delivering large-scale software products 

• Strong command of project management fundamentals: work breakdown structures, dependency mapping, critical path analysis, risk management, and stakeholder reporting 

• Experience managing programs or projects that involve API integrations, data pipelines, or ML model deployments 

• Excellent written and verbal communication; skilled at producing clear status reports and exec summaries 

• Proficiency with project management tools (Jira, Asana, Linear, Confluence, or similar) 

Nice to have 

• Familiarity with LLM or AI agent development cycles — enough to ask the right questions and spot risks 

• Experience running programs across both agile and waterfall workstreams simultaneously 

Job Purpose:

The Assistant Manager, Data Management Centre (SSC), supports HR Shared Services by overseeing accurate data processing, maintaining compliance with audit and policy requirements, and ensuring timely delivery of employee-related transactions. The role leads a team in managing SAP data integrity, partners with internal stakeholders, and drives workflow improvements to enhance service quality and operational efficiency.

What You’ll Do:

• Lead & Oversee Daily Operations: Motivate and guide a team of officers to meet Service Level Agreements (SLAs) with Business Partners and deliver reliable HR data services.

• Manage HR Data & System Transactions: Ensure accurate, timely input of employee and company data in SAP, aligned with audit, compliance, and confidentiality requirements.

• Collaborate with Key Stakeholders: Work closely with Payroll, Business Units, GHR, and IS teams to support pay runs, address queries, and implement policy or system changes.

• Drive Process Improvements: Identify gaps, conduct root-cause analysis, streamline procedures, implement enhancements, and update SOPs and training materials.

• Support Governance & Reporting: Handle employee data requests, prepare reports, respond to audit queries, and ensure data integrity for internal and external stakeholders.

What You’ll Bring:

• Education & Experience:  Bachelor’s degree in business, Information Systems, or a related discipline — or a Diploma with 1–2 years of relevant experience, preferably in a Shared Services environment.

• Systems Knowledge: Hands-on experience with SAP or an equivalent HR Information System is an advantage.

• Communication Skills: Good oral and written communication skills, with the ability to interact professionally with stakeholders.

• HR Domain Knowledge: A thorough understanding of HR practices, policies, and procedures.

• Professional Attributes: Detail-oriented, discreet with sensitive data, and able to work both independently and in a team-based setting.