Total 89 it manager job vacancies in Information Technology category in The Philippines

主要職責

1. 為 Bangi 辦公室的使用者提供一級和二級 IT 支援。
2. 安裝、設定、維護和排除桌上型電腦、筆記型電腦、印表機、掃描器和其他IT設備的故障。
3. 支援和維護 Windows 作業系統、業務應用程式和終端安全解決方案。
4. 協助監控和維護伺服器、NAS 儲存、備援系統和網路基礎架構。
5. 排查硬體、軟體、網路和連線問題，以確保最短的停機時間。
6. 支援IT專案、系統升級、軟體部署和數位轉型計畫。
7. 與供應商、供貨商和外部 IT 服務提供者協調維護和支援活動。
8. 維護IT資產清單、軟體授權記錄和技術文件。
9. 支援網路安全舉措，包括防毒管理、使用者意識、存取控制和安全合規性。
10. 與新加坡 IT 團隊合作，並在需要時為區域 IT 營運提供支援。
11. 利用人工智慧工具和技術提高IT支援效率、解決技術問題、自動化日常任務並優化工作流程。
12. 協助開發和維護人工智慧驅動的知識庫、技術庫和自動化解決方案。
13. 研究、評估和推薦新興技術（包括人工智慧解決方案），以提高業務生產力和營運效率。
14. 根據管理階層的安排，執行其他與IT相關的任務。

福利待遇

• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光
• 定期團隊活動
• 個人休假
• 個人發展機會
• 有薪培訓和發展
• 生產力激勵
• 保險範圍
• 年終獎金
• 年度增量

Key Responsibilities

1. Provide first-level and second-level IT support to users in the Bangi office.
2. Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.
3. Support and maintain Windows operating systems, business applications, and endpoint security solutions.
4. Assist in monitoring and maintaining servers, NAS storage, backup systems, and network infrastructure.
5. Troubleshoot hardware, software, network, and connectivity issues to ensure minimal downtime.
6. Support IT projects, system upgrades, software deployments, and digital transformation initiatives.
7. Coordinate with vendors, suppliers, and external IT service providers for maintenance and support activities.
8. Maintain IT asset inventory, software licensing records, and technical documentation.
9. Support cybersecurity initiatives, including antivirus management, user awareness, access control, and security compliance.
10. Collaborate with the Singapore IT team and provide support for regional IT operations when required.
11. Utilize AI tools and technologies to improve IT support efficiency, troubleshoot technical issues, automate routine tasks, and optimize workflows.
12. Assist in developing and maintaining AI-driven knowledge bases, technical libraries, and automation solutions.
13. Research, evaluate, and recommend emerging technologies, including AI solutions, to improve business productivity and operational efficiency.
14. Perform other IT-related duties as assigned by management.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Personal development opportunities
• Paid training and development
• Productivity Incentives
• Insurance coverage
• Annual bonus
• Annual Increment

Tanggungjawab Utama

1. Menyediakan sokongan IT peringkat pertama dan kedua kepada pengguna di pejabat Bangi.
2. Memasang, mengkonfigurasi, menyelenggara dan menyelesaikan masalah desktop, komputer riba, pencetak, pengimbas dan peralatan IT yang lain.
3. Menyokong dan menyelenggara sistem pengendalian Windows, aplikasi perniagaan dan penyelesaian keselamatan titik akhir.
4. Membantu dalam memantau dan menyelenggara pelayan, storan NAS, sistem sandaran dan infrastruktur rangkaian.
5. Selesaikan masalah perkakasan, perisian, rangkaian dan sambungan untuk memastikan masa henti yang minimum.
6. Menyokong projek IT, naik taraf sistem, penggunaan perisian dan inisiatif transformasi digital.
7. Menyelaras dengan vendor, pembekal dan penyedia perkhidmatan IT luaran untuk aktiviti penyelenggaraan dan sokongan.
8. Mengekalkan inventori aset IT, rekod pelesenan perisian dan dokumentasi teknikal.
9. Menyokong inisiatif keselamatan siber, termasuk pengurusan antivirus, kesedaran pengguna, kawalan akses dan pematuhan keselamatan.
10. Bekerjasama dengan pasukan IT Singapura dan menyediakan sokongan untuk operasi IT serantau apabila diperlukan.
11. Gunakan alatan dan teknologi AI untuk meningkatkan kecekapan sokongan IT, menyelesaikan masalah teknikal, mengautomasikan tugas rutin dan mengoptimumkan aliran kerja.
12. Membantu dalam membangun dan menyelenggara pangkalan pengetahuan, perpustakaan teknikal dan penyelesaian automasi yang dipacu AI.
13. Menyelidik, menilai dan mengesyorkan teknologi baharu, termasuk penyelesaian AI, untuk meningkatkan produktiviti perniagaan dan kecekapan operasi.
14. Melaksanakan tugas-tugas berkaitan IT lain seperti yang diarahkan oleh pihak pengurusan.

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Snek percuma / Waktu gembira
• Aktiviti pasukan tetap
• Cuti peribadi
• Peluang pembangunan peribadi
• Latihan dan pembangunan berbayar
• Insentif Produktiviti
• Perlindungan insurans
• Bonus tahunan
• Kenaikan Tahunan

IT Application Manager

Job Overview

We are seeking an experienced IT Application Manager to lead application support, enhancements, and project delivery across a diverse enterprise application landscape. This role is responsible for ensuring high system availability, strong stakeholder engagement, and effective vendor management while driving continuous improvement across core business systems.

Key Responsibilities

Leadership & Team Management

• Lead and manage the IT Application team in delivering application enhancements, operational support, and project initiatives.
• Coach, mentor, and develop team members to meet service standards, productivity targets, and technical competency.
• Promote cross-training and knowledge sharing to reduce key-person dependency across critical systems.

Application Management & Support

• Oversee end-to-end support for enterprise applications (e.g. ERP, CRM, HRMS, WMS), ensuring stability and performance.
• Ensure all application incidents, service requests, problems, and changes are properly managed within agreed SLAs.
• Develop and maintain SOPs, runbooks, and documentation to support operational excellence and risk mitigation.
• Manage user lifecycle activities including onboarding, offboarding, access control, and governance.

Project Delivery & Enhancements

• Lead and support application-related projects including system rollouts, enhancements, and integrations.
• Manage project scope, timelines, risks, and stakeholder expectations to ensure successful delivery.
• Support system migration, testing, validation, cutover planning, and post-go-live stabilisation (hypercare).

Vendor & Stakeholder Management

• Manage external vendors and partners to ensure timely issue resolution and quality delivery.
• Track vendor performance, resource utilisation, and escalate risks proactively.
• Communicate effectively with business stakeholders on system performance, risks, and project updates.

Technical & Integration Oversight

• Support and troubleshoot integrations including APIs and EDI interfaces.
• Interpret technical specifications (e.g. XML, JSON) and coordinate issue resolution across systems.
• Maintain working knowledge of all business applications and ensure team capability across systems.

Continuous Improvement

• Drive adoption of systems and standardisation of processes across business units.
• Identify opportunities to improve system performance, user experience, and operational efficiency.
• Stay updated on emerging technologies, including low-code/no-code platforms, to enhance delivery.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or related discipline.
• Minimum 8 years of relevant IT experience, including leadership in application support and delivery.
• Proven experience managing enterprise applications such as ERP, CRM, HRMS, or WMS.
• Strong experience in vendor management, including offshore teams and service providers.
• Knowledge of API and EDI integrations, with hands-on exposure to tools such as Postman.
• Ability to understand and work with XML/JSON interface specifications.
• Experience in IT service management (ITSM) processes (incident, problem, change management).
• Familiarity with low-code/no-code platforms is an advantage.
• Strong communication and stakeholder management skills across business and technical teams.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Experience

• Exposure to supply chain, demand planning, or operational systems.
• Experience in regional or multi-country system rollouts.
• Proven track record in driving system stability, uptime, and continuous improvement initiatives.

Key Competencies

• Leadership and team development
• Stakeholder management
• Problem-solving and analytical thinking
• Project and vendor management
• Communication and collaboration

WOLA RECRUITMENTPTE. LTD. (23C1703)
EA Personnel No:R21100547 ; EA Personnel Name:KIT WEE LEX

What You'll Be Doing

• Manage critical Data Center IT & Asset operations, involved in Data Center buildouts and scaling.
• Responsible for the daily operation maintenance and service management of the computer room within the jurisdiction, balance the service quality, efficiency, cost and safety in combination with the actual situation, and continuously optimize and improve to support the business operations of the department;
• Responsible for responding to and handling IDC risk events and emergency fault handling, and realizing controllable operation risks such as IDC changes and faults;
• Responsible for establishing efficient cooperative relations with local government departments and completing the compliance operation requirements assigned by government departments;
• Undertake on site technical support for business equipment, understand business needs and network structure, and promote the implementation of operation projects between teams;
• Responsible for the talent echelon construction, capacity training, risk control, team culture construction, on-site operation and maintenance team management and assessment of the IDC on-site operation and maintenance team;
• Technical leader managing team and consultants to implement the data center operations in normal and emergency situations.
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs.
• Coordinate external vendors, ensure the resource's supply and delivery, match business's growth.
• Provide instructions to vendors, installation contractors and validate quality of vendor works on site.
• Responsibility for outsourcing and vendor management of colocation Data Centre services providers to meet or exceed contracted performance SLA's.
• Respond on an as-needed basis to emergencies in regional DCs, including traveling to site and to provide on-site support.

What We're Looking For

• 1. Bachelor's degree in a business, engineering or computer science
• 5+ years experience in large global data center site operation
• Functional knowledge of Data Center mechanical, electrical, and controls systems
• Deep knowledge of information technology infrastructure domains such as computer server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
• Highly driven, self-managed individual. Greatly developed problem analysis and critical thinking experience.
• Knowledge of data center construction procedure and capacity planning
• Ability to travel domestically and internationally as needed (25% to 50%+ at times)
• Must be familiar with Excel and PowerPoint

If you are passionate about technology and meet the above requirements, please don’t hesitate to apply. Please note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

About Us: Dada Consultants Pte Ltd

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

Website: www.dadaconsultants.com

EA License No.: 18S9037 | EA Registration No.: R22109451

Business Registration Number: 201735941W

Responsibilities:

• Experience in integrating IT networks with OT systems.
• Working knowledge with handling OT assets - HMIs, PLCs, Scada, Sensors, Inspection machines (CMM, CNCs), 3D printers etc.
• Experience in updating the required details in the PLC configuration, IP data
• Asset inventory data collection/Identify risks in advance and highlight.
• Familiarity with secure protocols (OPC-UA, Modbus TCP/IP, Ethernet/IP, SMB).
• Network design and implementation, including LAN/WAN, VLANs, and routing protocols.

System Engineer

Job Descriptions:

• Plan and design CCTV network infrastructure and effective surveillance coverage

• Install, configure, and commission IP cameras, DVRs/NVRs, video management systems (VMS), and associated hardware/Software
• Configure and maintain routers, switches, VLANs, VPNs, and PoE networks supporting camera infrastructure
• Establish high availability VPN connectivity across multiple CCTV sites
• Monitor CCTV and network performance, diagnose issues, and perform proactive maintenance
• Apply firmware updates, security patches, and resolve vulnerabilities in network devices
• Work alongside CCTV, access control, and IoT teams to integrate solutions into wider security platforms
• Perform site surveya, risk assessments, and recommend enhancements
• Maintain detailed documentation and network topology diagrams
• Train clients and internal Team on CCTV system operation, maintenance, and security best practice
• Ensure adherence to standards such as ONVIF, NSI, MOI SSD and local regulations

Job Requirements:

• Diploma or Bachelor's in Computer Science, Electrical/Electronic Engineering, or related field
• Certifications: Cisco (CCNA/CCNP), COMPTIA security+, HiKvision, Axis, Milestone, or equivalent
• 3-7 years in CCTV system deployment and network engineering
• Proven expertise in configuring IP Camera systems and video surveillance infrastructure

Prefer Technical experience in below skills:

• Networking: TCP/IP, VLAN, PoE, WAN/LAN, QoS, VPN, Multicast routing, HA Protocols (VRRP, HSRP)
• Security technologies: IPSEC, UTM, Firewalls, and Cybersecurity beat practices
• Proficiency with Wireshark/Sniffer tools and Linux environments
• Experience with any CCTV platforms: Dahua, HiKvision, Uniview, HiKcentral, Bosch, Milestone will be added advantage

About the role

IT System Specialist supports all IT systems, data, security, hardware, and software functions across the automotive business. This role requires strong technical expertise to support technology strategy, systems integration, reporting, and business operations. The incumbent will assist in ensuring that vehicle systems, VIN data, retail partner data, and enterprise platforms are technically aligned, data-driven, and scalable across product lines and business units.

The position supports the Country's BYD/Denza operations and works closely with various Headquarters teams in China. It serves as a key liaison across departments and supports business capabilities, analytics, reporting, and future digital initiatives.

Key responsibilities

• Support the optimisation of end-to-end systems and enterprise data platforms

• Assist in defining data architecture principles, models, and standards governing data flow

• Support the design and management of interfaces between systems to provide support to the business and retail partners

• Ensure hardware and software solutions support business requirements locally and at HQ

• Manage office IT requirements and provide technical support to users

• Support the implementation of governance frameworks to ensure compliance and manage system interfaces, data ownership, and version control across platforms

• Maintain traceability throughout the data lifecycle, including collection, storage, processing, usage, and retention

• Assist in managing cybersecurity risks, data security, and compliance with regulatory requirements

• Work closely with all departments to ensure cohesive system design and effective data flow both locally and with HQ

• Coordinate with Sales CRM and Aftersales DMS stakeholders to ensure smooth system operations

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Data Engineering, or a related discipline

• Preferred 2–5 years of experience in IT systems, data management, systems integration, or enterprise applications

• Experience supporting data governance initiatives and system integrations is advantageous

• Basic understanding of cybersecurity, data privacy, and IT governance principles

• Strong analytical and problem-solving skills

• Ability to work effectively with cross-functional teams and stakeholders

• Bilingual in English and Mandarin is strongly preferred to facilitate communication with China HQ and regional stakeholders

• Graduate in any discipline (Business Administration, Logistics, Engineering or Supply Chain Management preferred, but not essential).

• A confident communicator with strong interpersonal skills.

• Ability to think outside the box and work productively in a fast-paced, dynamic environment.

• Demonstrated interest or experience in project management and the ability to manage tasks effectively.

• Energetic, proactive and self-motivated to make an impact.

About the Role

We are seeking an experienced Linux System Administrator with strong expertise in Linux, automation/scripting, and Site Reliability Engineering (SRE) practices. In this role, you will be responsible for managing critical systems, ensuring high availability, automating infrastructure tasks, and improving reliability across our technology stack. Applicants without Solaris experience but are fast learners and possess strong expertise in Linux system administration are welcome to apply.

Key Responsibilities

System Administration

• Install, configure, and maintain Oracle Solaris and Linux-based systems.
• Manage system performance, backups, patching, and capacity management.
• Perform system upgrades, security hardening, and troubleshooting.

Automation & Scripting

• Develop and maintain Unix shell scripts to automate routine operational tasks.
• Implement infrastructure automation using modern tools as applicable (e.g. Ansible, Python).

Site Reliability Engineering

• Apply SRE principles to enhance system reliability, scalability, and observability.
• Setup and maintain monitoring, alerting, and logging systems.
• Participate in on-call rotations to support production environments, focusing on reducing toil and improving MTTR.
• Ensure SLAs/SLOs/SLIs are defined, monitored, and met.

Operational Excellence

• Manage user access, security controls, and audit support, periodic reviews and compliance requirements.
• Document system configurations, operational procedures, and root-cause analyses.
• Collaborate with development, security, and network teams to support cross-functional projects.

Required Qualifications

• Diploma or Bachelor’s degree in Information Technology, Engineering, Engineering, or equivalent practical experience.
• Must have 5+ years of hands-on and strong proficiency with Linux administration.
• Good-to-have experience with installing MySQL, JBoss and Sybase.
• Good understanding of SRE practices, automation/scripting & monitoring

Preferred Qualifications

• Experience with Solaris, MySQL, Sybase and virtualization technologies.
• Familiarity with Comm Vault, CyberArk, Tenable Nutanix, and Ansible.
• Knowledge of networking fundamentals (TCP/IP, DNS, routing).
• Exposure to AWS cloud environments.

Soft Skills

• Strong analytical and problem‑solving skills.
• Ability to work independently and collaborate across teams.
• Excellent written and verbal communication skills.
• Proactive mindset with a focus on continuous improvement.

The successful candidate can expect a competitive package that includes an attractive basic salary, annual bonus and variable bonus. Please submit your detailed resume, including expected salary and contact number.

(We regret that only short-listed candidates will be notified)

• Manage active directory, server, server virtualization, Cisco switches and routers.

• Perform storage, backup and recovery services on AWS EC2 storage systems.

• Plan and execute networking and infrastructure setup.

• Ability to create accurate network diagrams and documentation for design and planning network communication systems.

• Ability to provide specific detailed specification for hardware and software selection.

• Perform analysis of system performance and capacity trends and make recommendations.

• Perform network management, including incidence response and problem rectification.

• Manage IT suppliers and vendors to deliver effective IT asset deployment.

• Implement and maintain the corporate intranet, internet, IT purchases, IT infrastructure.

Job Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC or vendor environment.

• Good project management experience in implementing hardware solutions.

• Strong knowledge of executing systems integration and infrastructure deployment.

• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.

Applicant may consider for senior role depending on experience and qualifications

The IT Technical Lead will drive the architecture, development, and optimization of digital tourism platforms, including booking systems, content-driven websites, and personalized customer journeys. This role requires strong expertise in modern digital experience platforms, marketing technology (MarTech), and AI-driven engagement to deliver seamless, data-driven travel experiences.

Job Description

• Lead end-to-end architecture for tourism platforms, including booking engines, CMS-driven websites, and mobile applications
• Design and manage integrations between core systems, CMS, DAM, MarTech platforms, and third-party travel services
• Implement and optimize content delivery and personalization strategies across digital channels
• Oversee real-time booking, pricing, and inventory systems with high availability and scalability
• Integrate with external travel ecosystems (airlines, hotels, payment gateways, GDS platforms)
• Drive API-first and microservices architecture for flexibility and partner integrations
• Implement AI-driven solutions such as chatbots, recommendation engines, and LLM-based optimizers
• Ensure secure, compliant handling of customer data (PDPA where applicable)
• Lead DevOps practices, CI/CD pipelines, and cloud infrastructure management
• Mentor engineering teams and enforce best practices in architecture, coding, and testing

Job Requirements

• Bachelor’s degree in Computer Science, IT, or related field

• More than 8-10 years of experience in software engineering, with proven leadership competency

• Ability to bridge business, marketing, and technical teams

• Proven experience implementing Adobe Experience Cloud ecosystem (AEM, Target, etc.)
• Strong understanding of content-driven architecture and headless CMS
• Experience integrating MarTech platforms with customer data and booking systems
• Hands-on experience with cloud-native and microservices architectures
• Strong knowledge of APIs, system integration, and high-traffic platforms
• Experience in tourism, e-commerce, or digital experience platforms

Technical expertise required

• AEM, Drupal, Sitecore, Sitefinity
• Jira/Confluence/Bitbucket/Trello
• Backend: Java, Node.js, Python
• Frontend: React, Angular, or Vue.js
• Cloud: AWS, Azure, or GCP
• APIs: REST / GraphQL
• DevOps: Docker, Kubernetes, Jenkins/GitHub Actions
• Databases: SQL (PostgreSQL, MySQL) & NoSQL (MongoDB, DynamoDB)

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

Key Responsibilities:

Administer and configure Microsoft 365 services, including user accounts, security groups, SharePoint, Teams, Exchange, and OneDrive. Microsoft Intune device policy and Autopilot, Conditional Access, audit-log review, and license assignment.

Configure and manage Jira workflows, permissions, and user roles to ensure optimal usage across teams. Integrate Jira with other tools as needed. Includes Jira Assets administration.

Manage and optimize Jira Service Management for IT service requests, incident management, and change requests to ensure smooth internal processes. Includes request type, queue, SLA, and automation-rule design across ITIL-aligned practices (incident, request fulfillment, change, problem, knowledge, and service-level management).

Implement and manage access permissions for internal systems, ensuring users have the appropriate level of access based on their roles and responsibilities.

Set up and maintain SSO solutions across systems, including Microsoft Azure AD, ensuring smooth authentication processes for users. Covers SAML and SCIM integrations with a broad SaaS estate

Design and enforce security policies, including password policies, multi-factor authentication (MFA), and encryption standards, in accordance with best practices and regulatory requirements.

Ensure efficient and secure processes for onboarding and offboarding employees, including creating user accounts, assigning roles, and revoking access when necessary.

Set up and manage internal systems to meet business needs, ensure secure integration with existing platforms, and maintain alignment with IT security and compliance standards.

Deploy and manage mobile and endpoint devices using Microsoft Intune (for Windows and Android) and Jamf (for Apple devices). Enforce security policies, ensure compliance, and provide remote support capabilities across all managed devices.

Monitor system logs and perform regular audits to ensure compliance with security policies. Respond to and mitigate security incidents.

Automate repetitive tasks related to user management, access control, and system configurations using PowerShell, Bash, or other scripting languages. Includes Jira/JSM automation rules

Ensure that systems meet compliance standards such as GDPR, HIPAA, or other relevant regulations, and participate in internal and external audits.

Operate within ITIL-aligned service management practices — incident, request fulfilment, change, problem, knowledge, service-level, and vendor management — using JSM as the system of record. Maintain queue hygiene, SLA compliance, and accurate ticket categorization.

Author and maintain Runbooks, Standard Operating Procedures, and Knowledge Base articles in Confluence to enable consistent service delivery.

Liaise with SaaS vendors (e.g., Atlassian, Microsoft) and internal Compliance and Finance teams to coordinate license renewals, seat planning, tier upgrades, and order-form approvals.

Plan, document, and execute IT changes (e.g., permission scheme updates, SaaS integrations, group rollouts) under appropriate peer or stakeholder review, with rollback procedures and clear customer communication.

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3+ years of experience in system administration or IT systems configuration.
• Expertise in Microsoft 365 administration including Exchange Online, Teams, SharePoint, and OneDrive.
• Experience in Jira administration (user roles, permissions, and workflow configurations).
• Experience in Jira Service Management for handling IT service requests and change management.
• Strong knowledge of SSO technologies, particularly Microsoft Azure AD and other identity management platforms.
• Familiarity with access control policies and user lifecycle management (provisioning, de-provisioning).
• Hands-on experience with cybersecurity best practices, including MFA, encryption, and vulnerability management.
• Strong proficiency in scripting languages such as PowerShell and Bash for automating tasks.
• Experience with cloud platforms (Azure, AWS) is a plus.
• Awareness of and exposure to ITIL 4 service-management practices (incident, request fulfilment, change, problem, knowledge, service-level, vendor management).
• Experience with SaaS platform administration.
• Strong written communication and documentation skills — able to author runbooks and Knowledge Base articles, and comfortable using dashboards and metrics.
• Exposure to enterprise AI tooling is a plus.

• Rewarding career development with regional exposure.
• Continuous team-building activities.
• Festive seasons and monthly birthday celebrations.
• Medical, dental, optical, and gym benefits, along with various types of leave.
• Young, vibrant, and open work culture.

Software Development & AI Implementation

1. i. Develop scalable, resilient cloud-native applications using modern programming languages and frameworks.
2. ii. Implement AI features by integrating machine learning models, APIs, and cloud AI services into production applications.
3. iii. Write clean, maintainable, and well-documented code that addresses real user needs, following established coding standards and best practices.
4. iv. Participate in code reviews, technical design discussions, architecture reviews and contribute to continuous improvement of development processes.
5. v. Contribute to robust automated testing frameworks and create comprehensive technical documentation and decision records.

Cloud Development & Deployment

• Build applications leveraging cloud platforms such as AWS, Azure, or Google Cloud Platform, utilising their core services and AI capabilities.
• Develop microservices, containerised applications, and serverless functions as part of larger system architectures.
• Collaborate with DevOps teams to deploy applications through CI/CD pipelines and monitor application performance in cloud environments.

Agile Team Participation

• Actively participate in agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Work collaboratively with the Lead Developer,product owners, and cross-functional team members to deliver features within sprint commitments.
• Contribute to story estimation, task breakdown, and sprint goal achievement whilst embracing agile principles and continuous learning.

• Bachelor's degree or higher in Computer Science, Software Engineering, or related field, or equivalent practical experience, preferably with minimum 3 years of experience in software engineering roles with exposure to cloud-based applications.
• Proficiency in at least one modern programming language such as Python, JavaScript, Golang or similar. Strong foundation in computer science concepts including data structures, algorithms, Object-Oriented Programming principles, with knowledge in database concepts (SQL, No-SQL) and CI/CD pipeline (GitHub workflows);
• Familiar with web development technologies (HTML,CSS, JavaScript), API Design, DevOps principles, version control (Git), software development lifecycle and testing methodologies.
• Basic experience with cloud platforms such as AWS, Azure, or GCP, and understanding of cloud services. Familiarity with containerization concepts (Docker) and API development.
• Experience working in agile development environments using Scrum or Kanban methodologies
• Experience working with AI coding assistants (e.g. Github CoPilot, Claude Code); and
• Good communication skills and ability to work effectively in a collaborative team environment, willingness to learn from senior team members and contribute to team knowledge sharing, and committed to writing clean, readable code and delivering quality work within established timelines.

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

IT System Engineer

Lead the day-to-day management of regional IT infrastructure, ensuring alignment with standards and guidelines defined by Infrastructure Engineering teams.

Provide guidance and mentorship to selected Field Services team members on Level 1 infrastructure-related topics, fostering knowledge development and operational excellence.

More about the role:

• Regional Support for IT Systems and Core Applications

• Operate, maintain and support:

o Network solutions (LAN, WAN, Wi-Fi, VPN, MPLS),

o CISCO Router, Switches, Meraki,

o MS Windows Server (2019, 2022, 2025)

o Backup Systems

• Identify, isolate and resolve issues related to IT Services

• Monitor and Optimize global IT Systems and Core Applications with IT Monitoring Tools

• Takeover of new or changed Hard- & Software into Production

• Measure and control IT Systems Utilization

• Capacity planning & hardware lifecycle

• Work on complex problems as 2nd level support tier

• Author, update and deliver detailed documentation of system level procedures, configurations and standards

• Disaster recovery planning

• Vulnerability remediation

• Perform hands-on hardware deployment, including racking, stacking, cabling, and physical troubleshooting when on-site Level 1 support is unavailable

More about you:

• Bachelor’s degree in computer science with 7 years minimum of relevant practical experience in IT System Administration

• Well-versed in network solutions (LAN, WAN, Wi-Fi, VPN, MPLS), CISCO Devices

• Experience with Microsoft technologies and in the administration of Windows Server environments (Version 2019, 2022, 2025) as well as Active Directory

• Team-Player with strong communication abilities; strong interpersonal skills with ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates, please submit your updated resume with your current and expected remuneration to Ms. Vivi, Talent Acquisition Manager at vivi.dai@sonova.com.

We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators such as the Monetary Authority of Singapore.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892