Total 15 Manager information analyst job vacancies in Information Technology category in The Philippines

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Technology and Information Security Manager to oversee both hotel technology operations and corporate information security initiatives.

This role combines operational IT leadership with regional security governance and project management responsibilities. Focuses on supporting Paradox Singapore's technology infrastructure and day-to-day operations, while dedicated to corporate governance, information security, and enterprise-wide technology projects.

Responsibilities:

Property Cybersecurity & Data Defense

• Endpoint & Perimeter Security: Manage, monitor, and maintain 100% deployment coverage of Endpoint Detection and Response (EDR) agents across all local property workstations, front-desk pods, and back-office servers.
• Network Segmentation: Enforce and regularly audit the absolute logical isolation of guest networks (Guest Wi-Fi, In-room IPTV) from secure administrative and corporate data environments.
• Human Firewall Development: Design and execute localized scam-awareness briefings, phishing simulations, and mandatory cybersecurity onboarding training tailored specifically for high-risk frontline hotel staff.
• PDPA Compliance & Data Protection: Act as the on-site IT operational champion for the Singapore Personal Data Protection Act (PDPA). Ensure that the information collection, processing, storage, and disposal of PII strictly adhere to PDPA obligations.

Local IT Project Management & Execution

• Project Lifecycle Management: Lead the end-to-end delivery (initiation, scoping, procurement, implementation, and closeout) of local property-level technology upgrades, such as Opera Cloud POS, Document Management Systems (DMS) or PMS Integration refreshes.
• Change Control & User Acceptance Testing (UAT): Coordinate with local department heads to design UAT workflows and schedule maintenance windows, ensuring zero disruption to guest services and operational downtime during system cutovers.

Daily Operations & Systems Support

• Core Systems Escalation (L2): Act as the ultimate on-site escalation layer for critical hospitality hardware and software, including the Property Management System (PMS), POS platforms, and secure payment processing gateways.
• Business Continuity: Manage local IT operational expenditure (OPEX), verify the automated integrity of daily localized server and cloud backups, and maintain disaster recovery readiness

Enterprise Project Management & Architecture

• Tenant Unification & Consolidation: Serve as the Lead Regional Project Manager orchestrating the multi-phase consolidation of disparate property email domains and assets into a unified enterprise Microsoft 365 tenant environment.
• Identity Boundary Engineering: Design, build, and maintain a secure multi-site Active Directory forest architecture mapping out secure connections between regional property domains.
• Strategic Roadmap Delivery: Champion and execute infrastructure and security milestones aligned with the group’s overarching 5-year IT Strategic Roadmap.

Corporate Security Governance & Risk Management

• Vulnerability Orchestration: Manage group-wide enterprise network vulnerability scanning protocols. Schedule regular external and internal scans across all regional properties and hold local teams accountable to strict remediation timelines.
• Forcepoint DLP Administration & Oversight: Engineer, deploy, and manage the Forcepoint Data Loss Prevention (DLP) enterprise architecture across all regional property and corporate endpoints. Design and enforce centralized DLP rules, discovery policies, and data classification tags to monitor and prevent unauthorized exfiltration of sensitive guest and corporate data via email, web channels, USB, or cloud storage.
• Global PCI-DSS & PDPA Alignment: Point of contact for external security auditors. and reporting to demonstrate continuous, audit-ready compliance with global PCI-DSS standards and localized data privacy laws (such as Singapore's PDPA).
• Incident Response Playbooks: Standardize and update corporate Incident Response plans and business continuity guidelines. Logs from SIEM can be used to discover threats and incident consoles to triage, investigate, and mitigate potential internal data leaks or brand-level digital crises.
• Vendor Risk Management: Conduct rigorous security architecture reviews and data privacy assessments on all third-party APIs, hospitality booking engines, and enterprise software platforms before approving group-wide deployment.

Technical AI Safeguards & Governance

• Understand and lead Risk Governance & SaaS Management,
• Track data tier classifications, vendor SOC 2 compliance, and geographic data hosting locations.
• Establish and manage a centralized ERM (Enterprise Risk Management) SaaS registry and automated vetting workflow to catalog, risk-score, and govern all group-wide AI models, autonomous agents, and SaaS vendors before regional deployment.
• Established the policies used to build, monitor, and regulate AI models. Its goal is to ensure AI technologies remain safe, transparent, unbiased, and compliant with laws

Local Policy Localization & Operationalization

• Localized Policy Standards: Translate corporate IT blueprints into operational reality by authoring localized standard operating procedures (SOPs)

Corporate IT Policy Architecture & Global Governance

• Provide support to the Global Director, Information and Technology for policy review and audit compliance: the annual review and revision cycle of all corporate IT security policies, modifying standards based on shifting threat landscapes, emerging technologies (like Agentic AI), and global hospitality audit requirements (PCI-DSS)

Additional Responsibilities

• Undertake projects and assignments as directed by Corporate Management

Responsibilities:

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:

• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

Company Overview

Established in 2010, Vinova is an award-winning development company specializing in mobile, web, and enterprise applications. We serve global clients across IoT, blockchain, fintech, banking, networking, and ecommerce, delivering quality and innovative digital solutions.

Job Summary

Lead and manage multiple strategic IT programs to deliver high-impact digital transformation initiatives aligned with business goals, focusing on CRM, CMS, and MarTech platforms for government and enterprise clients.

Responsibilities

• Lead and manage a portfolio of IT programs and projects from initiation through successful delivery, ensuring alignment with business strategy
• Define program scope, objectives, timelines, and KPIs to measure success and impact
• Oversee end-to-end delivery of CRM, CMS, and MarTech initiatives, ensuring quality and timely execution
• Coordinate cross-functional teams and manage interdependencies to optimize program outcomes
• Establish governance frameworks, reporting cadence, and performance tracking to maintain program transparency and control
• Engage with senior stakeholders, including enterprise and government clients, to align program goals and secure support
• Drive digital transformation initiatives by leading system integration and automation efforts
• Manage program budgets, vendor relationships, and resource allocation to maximize efficiency and cost-effectiveness
• Identify, assess, and mitigate risks to ensure timely and successful program delivery
• Ensure compliance with IT governance, cybersecurity standards, and regulatory requirements throughout program lifecycle

Required competencies and certifications

• Bachelor’s degree in Information Technology, Computer Science, or related field
• 9–14 years of relevant experience in IT project and program management
• Proven track record managing large-scale IT programs across multiple workstreams
• Strong experience with CRM, CMS, or MarTech platforms and ecosystems
• Prior experience delivering solutions for government and enterprise clients in CRM, CMS, or MarTech domains
• Strong understanding of SDLC, Agile, and Waterfall methodologies

Preferred competencies and qualifications

• Experience in digital transformation, system integration, and enterprise architecture
• Excellent stakeholder management and communication skills, including engagement with C-level executives
• Strong leadership skills managing cross-functional and distributed teams
• Proven experience managing budgets, timelines, and vendor performance

Preferred Certifications

• PMP (Project Management Professional)
• CITPM (Certified IT Project Manager) – Singapore-recognised certification

1. IT Operations & Infrastructure

• Oversee day-to-day IT operations including networks, servers, cloud services, hardware, and software
• Ensure high system availability, performance, and reliability
• Manage IT asset lifecycle (hardware, software, licenses)

2. Information Security & Compliance

• Establish and enforce IT security policies, standards, and procedures
• Monitor cybersecurity risks and implement preventative controls
• Ensure compliance with relevant regulations (e.g. PDPA, ISO standards if applicable)
• Lead incident response and disaster recovery planning

3. User Support & Service Delivery

• Manage IT support services (internal helpdesk or outsourced)
• Ensure timely resolution of IT issues and user satisfaction
• Develop user guidelines, training, and documentation

4. Project & Change Management

• Lead IT projects such as system implementations, upgrades, and migrations
• Translate business requirements into technical solutions
• Manage timelines, budgets, risks, and stakeholders

5. Vendor & Budget Management

• Evaluate, select, and manage IT vendors and service providers
• Negotiate contracts and service-level agreements (SLAs)
• Prepare and manage the IT budget, ensuring cost efficiency

6. Strategy & Continuous Improvement

• Develop and maintain IT roadmaps aligned with business strategy
• Identify opportunities for automation, digitalisation, and process improvement
• Stay current with emerging technologies and industry best practices

We are seeking an experienced IT Security Manager (ITSM) to lead the implementation of IT Security Strategy across on-premises and cloud environments. The ideal candidate will work closely with internal IT teams and external vendors to uphold and enhance our cybersecurity posture.

Key Responsibilities:

1. Incident Response & Security Monitoring

• Work closely with SIRO/SIRM, IT Security Officer (ITSO) and SOC to monitor, detect, and respond to threats on-premises and on cloud.
• Lead Security Incident Response (IR) and post-mortem analyses for cybersecurity incidents arising from security threat events.
• Stay current with emerging threats, vulnerabilities, and threat intelligence related to cloud platforms.
• Disseminate security advisories, threat intelligence reports, security directives, and patch recommendations promptly to the relevant stakeholders in the agencies.
• Partake in tabletop exercises, security risk management activities, audits and third-party assessments to enhance incident response readiness.

2. Security Product Management

• Monitor security events on SIEM (e.g. Splunk, Cortex, Exa beam), perform event triage and analysis.
• Perform Vulnerability Assessments (Tenable Nessus) on applications (e.g. web client/server, mobile apps), networking and computing devices (e.g. firmware, Operating System).

3. Security Governance & Compliance

• Lead and conduct periodic security reviews to ensure adherence to IT Security Policies, Standards, Controls and industry best practices.
• Recommend and implement security initiatives and enhancement based on findings from tabletop exercises (TTX) and audits.
• Monitor and ensure compliance with secure configuration standards across network, systems and endpoint (i.e. CIS Hardening) at agencies.
• Analyse Vulnerability Assessment (VA) scan results, track and report remediation status according to the stipulated timeframe.

4. Network, Systems and Endpoint Security

• Manage, configure, and optimize security tools and platforms to ensure effective integration with network and IT infrastructure.
• Manage network, system, endpoint and runtime security of on-premises and cloud environments.
• Perform regular reviews of accounts for both on-premises and on cloud systems/applications.

5. Documentation and Reporting

• Implement and update security policies, technical baselines, Standard Operating Procedures (SOPs).
• Maintain documentation of security incidents, vulnerability assessments, security checklist, security controls and policies.
• Prepare and deliver regular reports to update security performance metrics, incident trends, compliance status and risk mitigation efforts.
• Ensure timely escalation and reporting of cybersecurity incidents to management and stakeholders.

6. Collaboration and Stakeholder Management

• Provide guidance and mentor a team of IT Security Officers (ITSOs).
• Collaborate with various IT teams (e.g. Infrastructure, Applications, Project) and external vendors to implement and maintain security controls and measures.
• Act as the key liaison with stakeholders (e.g. SIRO/SIRM, IT, Application Teams) and cloud service providers to align security practices with organizational cybersecurity strategies and compliance requirements.

Qualifications:

Education & Experience

• Bachelor’s degree in information security, Computer Science, or related field.
• Minimum 5 years of experience in IT Security leadership role, with preferably 1 year in Cloud Security.

Technical Skills

• Hands-on experience with security tools (e.g. SIEM, WAF, AV, EDR, PAM, DAM).
• Deep understanding of vulnerability management, threat analysis, and incident response processes.
• Good understanding of secure network design, endpoint security, and system hardening techniques.
• Familiarity with ICT security compliance frameworks, cybersecurity standards, and risk management practices.
• Familiar with IaC security (e.g. Terraform, CloudFormation) and CI/CD security.

Certifications

• Professional certifications such as CISSP or CISM are preferred.
• Cloud certifications such as CCSP, AWS Certified Security, Specialty, Azure Security Engineer Associate or equivalent would be advantageous.

Other Skills

• Strong analytical and problem-solving skills with attention to detail.
• Effective communication skills, both written and verbal, with the ability to clearly articulate security risks and recommendations.
• Ability to work independently with minimal supervision and collaboratively within a team in a dynamic and fast-paced environment.
• Proactive mindset with a continuous improvement attitude towards cybersecurity operations.

The ServiceNow Senior Application Consultant / Project Manager delivers high added-value consulting services to enterprise customers by leading and contributing to complex ServiceNow initiatives. 
The role combines strong expertise in ITIL processes, ServiceNow technico-functional implementation, project management, and customer engagement, including the ability to lead offshore support and development teams, to ensure service excellence, achievement of customer business goals, and long-term customer satisfaction and loyalty. 

Key Responsibilities:  

Consulting & Value Delivery 

• Deliver high added-value consulting services to customers by aligning processes and ServiceNow solutions with business objectives. 

• Analyze customer needs, challenges, and objectives to propose relevant, scalable solutions. 

• Exceed service quality expectations and ensure long-term customer satisfaction. 

• Contribute to customer loyalty through excellence in delivery and engagement. 

Service Quality & Customer Satisfaction 

• Achieve overall customer satisfaction and loyalty through proactive communication, reliable delivery, and continuous improvement initiatives. 

• Manage customer relationships effectively, acting as a single point of contact when required and handling escalations professionally. 

Project & Delivery Management 

• Lead and contribute to ServiceNow projects in roles such as Project Manager, Business Analyst, Scrum Master, or Senior Consultant. 

• Analyze, validate, prioritize, and deliver customer demands in alignment with governance frameworks and resource availability. 

• Plan and manage project activities including scope, timelines, resources, risks, and dependencies. 

• Facilitate Agile/Scrum ceremonies and ensure adherence to delivery best practices. 

Offshore Team Leadership 

• Lead, coordinate, and mentor offshore teams involved in support, development, testing, and maintenance activities. 

• Ensure effective collaboration between onshore and offshore teams through clear communication, task allocation, and performance tracking. 

• Monitor delivery quality, productivity, and adherence to timelines for offshore resources. 

• Support knowledge transfer, onboarding, and continuous skill development of offshore teams. 

Reporting & Governance 

• Provide customers and management with accurate, clear, and regular activity reports. 

• Ensure delivery governance through backlog management, sprint planning, and adherence to defined processes and standards. 

Technical & Process Expertise 

• Configure and implement ITSM, HR, SecOps processes within ServiceNow  

• Contribute to technio-functional activities such as configuration, customization, integrations, data loads, testing, and release management. 

• Ensure instance integrity and platform governance, including update sets, cloning, and environment management. 

Knowledge Sharing & Expertise Development 

• Participate actively in the development of the company’s expertise materials, methodologies, and internal knowledge base. 

• Contribute to reusable assets, best practices, and continuous improvement initiatives. 

• Support internal teams through mentoring, coaching, and knowledge sharing. 

Required Skills & Experience 

Professional Experience 

• 10+ years of experience in ServiceNow consulting, implementation, project management. 

• Proven experience in international and complex environments with demonstrated experience leading offshore teams (support, development, testing) in global delivery models. 

Technical Skills 

• Strong expertise in ServiceNow platform implementation. 

• Advanced knowledge of ITSM, HR, SecOps modules 

• Experience with Agile / Scrum, PMP-based project management, and governance frameworks. 

Soft Skills 

• Excellent communication, stakeholder management, and reporting skills. 

• Strong leadership skills with the ability to manage distributed and multicultural teams. 

• Ability to work effectively with senior stakeholders and international teams. 

• Strong leadership and coaching mindset. 

Education & Certifications 

• Bachelor’s or master’s degree in information technology, Computer Science, or equivalent. 

• ITIL certification. 

• PMP and Scrum Master certifications strongly valued. 

• ServiceNow certifications (CIS ITSM, CIS HRSD, CIS – SIR) with related project experiences 

Position Overview

Saison International is seeking a visionary and operationally-driven Head/SVP of Information Technology. This critical leadership role is responsible for shaping and executing the global technology strategy for the current Fiscal Year and over the Mid-Term. The Head/SVP will oversee a centralized tech organization while partner and matrix-reporting lines into regional entities, ensuring technology is a seamless enabler of business goals across all global markets.

This leader will be the functional architect of a multi-disciplined team, bringing structure, governance, and transformation to a growing global footprint.

Key Responsibilities

1. Tech Leadership & Business Partnership (Matrix Reporting)

• Define, develop, and deliver a cohesive global technology roadmap that supports Saison International’s strategic goals for the current FY and Mid-Term.
• Serve as the key technology thought partner to the Singapore Functional Heads and Global Market Heads, ensuring a deep alignment between business needs and technological capability.
• Establish a global tech operating model that balances central efficiency with market-specific agility.
• Foster a highly collaborative, partnership-driven culture between the Tech team and the Tech Business Partners.

2. Global Operations & Functional Oversight 

• Provide executive leadership to the entire Global Tech Team, including direct oversight of all central functions.
• Manage a global multi-tiered team with key reports across several critical areas.
• Provide strategic direction and high-level functional management to the following domains within the Central Tech Functions:
  Business Support and Operations: Overarching responsibility for technology’s contribution to core business health.
  Infra/Network Support: Ensure the stability, scalability, and security of all global core infrastructure.
  Application Support: Guarantee optimal performance, maintenance, and user support for the enterprise application suite.
  Technology Transformation: Lead all major technological change initiatives, including system modernizations and digital transformations.
  Vendor Governance: Establish and enforce a global framework for key technology partner management, ensuring cost-efficiency, contract compliance, and service excellence.
  Tech PMO: Provide executive oversight to the project management function, ensuring projects are prioritized, resourced, and delivered on-time/on-budget,
  Tech and Cyber Risk: Accountable for the overall security and compliance posture of the organization, managing tech risks proactively and responding to incidents.

3. PMO & Team Delivery Excellence (Strategic Oversight)

• While direct project work is managed by the Global Tech Team (e.g., PMO Leads), the Head/SVP is ultimately responsible for the portfolio's delivery success.
• Provide strategic guidance to the teams delivering key projects, including (but not limited to):
  AVP PMO: Ensuring delivery of Business & Ops-specific projects.
  Tech Risk: Directing the risk and compliance strategy for the whole organization.
  IT Ops (Infra/App): Validating operational stability and efficiency of support systems.

4. Team Development & Cultural Leadership

• Build, develop, and mentor a high-performing global technology team, cultivating a culture of innovation, accountability, and user-centricity.
• Oversee the performance management and development path for all members across the tech org.
• Champion a commitment to technical excellence and professional development for the entire global tech team

Requirements

Qualifications & Experience

• A Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related field. 
• 15+ years of progressive experience in technology leadership, with at least 5 years in an executive-level role (e.g., VP, SVP) within a complex, global organization.
• Proven experience in managing multi-disciplinary, globally distributed technology teams of 50+.
• Deep knowledge across all key organizational pillars mentioned in the chart:
  Strategic technology transformation.
  Robust IT infrastructure/network/application operations at enterprise scale.
  Rigorous project portfolio management (PMO).
  Global vendor relationship and contract management.
  Comprehensive tech and cybersecurity risk management and compliance.
• Financial Services/Fintech: Strong preference for experience in a regulated industry, ideally within financial services or fintech

Core Competencies

• Visionary Thinking: Ability to anticipate technological trends and articulate their impact on a global business.
• Stakeholder Management: Exceptional communication skills and political acumen, with a demonstrated ability to influence C-suite leaders and functional heads in a matrixed environment.
• Operational Excellence: An unwavering focus on process, discipline, and building a reliable, secure technology foundation.
• Leadership & Team Building: A proven track record of developing senior talent and fostering a collaborative, results-oriented global culture.
• Change Management: Experience leading complex technological and organizational changes and effectively navigating resistance.

Responsibilities:

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:

• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project
• Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking for a seasoned Technology Delivery Lead / Project Manager to own and drive end-to-end delivery of Real-Time Payments initiatives across APAC and global portfolios for our client, a leading global investment bank. This role requires a strong leader with deep expertise in managing APAC programs, regional regulatory landscapes and complex, multi-country deliveries.

The ideal candidate will bring strong program governance, hands-on project planning capabilities, and the ability to oversee all stages ( including but not limited to requirements, design, build etc) to ensure successful, compliant, and high-quality delivery.

Key Responsibilities

• Own end-to-end delivery of Real-Time Payments programs, including instant payments, ISO 20022 transformations, and cross-border payment initiatives
• Lead and manage APAC-focused programs, ensuring alignment with country-specific regulatory and compliance requirements
• Develop and maintain detailed project plans, including scope, timelines, milestones, dependencies, and resource allocation
• Drive program governance, execution, and risk management across multiple concurrent projects
• Oversee end-to-end testing lifecycle (SIT, UAT, regression), ensuring quality and readiness for production releases
• Collaborate with Product, Architecture, Engineering, and Testing teams to deliver scalable, resilient payment solutions
• Act as the primary escalation point for delivery risks, issues, and cross-team dependencies
• Manage vendor and third-party engagements to ensure timely and quality delivery
• Ensure adherence to regional regulatory, compliance, and security requirements across APAC markets
• Track and manage KPIs, budgets, timelines, and resource planning
• Champion Agile/Hybrid delivery models, driving continuous improvement and delivery excellence

Required Skills & Experience

• At least 8-10 years of experience in technology delivery, with strong exposure to Real-Time Payments / Payments domain
• Proven experience managing APAC projects and multi-country program delivery
• Strong understanding of regional regulatory frameworks in APAC payments ecosystems
• Hands-on experience in project planning, scheduling, and delivery tracking
• Experience overseeing testing lifecycle and quality assurance processes
• Deep understanding of payment systems, APIs, and integration architectures
• Experience managing distributed teams and global stakeholders
• Expertise in Agile, Scrum, SAFe, or hybrid delivery methodologies
• Strong leadership, stakeholder management, and communication skills

Preferred Qualifications

• Experience in global banking or fintech organizations
• Strong knowledge of ISO 20022 messaging standards
• PMP, PRINCE2, SAFe, or Agile certifications

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We work together across our full spectrum of services and skills powered by technology and AI, so that business, people and the planet can thrive together.

We’re all in, are you?

Join EY and shape your future with confidence.

About the opportunity

EY AI & Data is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors. We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real-life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region. We are looking for a Data Analyst within the AI & Data team in our Singapore office. This role is offered on a flexible full-time basis.

Your key responsibilities:

• Collaborate with cross-functional teams to gather requirements, define data-related technical issues, and provide solutions.
• Create informative and interactive dashboards and reports in Power BI, Qlik or similar tools to meet the needs of the business.
• Write advanced SQL queries for data manipulation and retrieval from relational databases.
• Develop and optimize data models within the dashboarding tool for reporting and analytics.
• Perform data extraction, transformation, and loading of large and complex data sets from various source systems.
• Ensure data quality and integrity by implementing data validation and testing within ETL processes.
• Monitor ETL jobs, troubleshoot any issues, and perform performance tuning to improve data processing.
• Stay current with the latest technologies and best practices in data engineering and business intelligence

Skills & attributes for success:

• Experience of data-driven organizational transformation supported by data insights and good story telling
• Experience in business intelligence, data warehousing/platform, or data strategy projects
• Experience in ETL development and Data Analysis
• Knowledge and experience in data governance, data security, and privacy practices
• Exceptional communication, documentation and presentation skills and stakeholder management experiences

To qualify for the role, you must have

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 year of experience as a Data Analyst with experience in ETL development and data warehousing.
• Prior experience with Azure Data Factory, including building and optimizing data pipelines, is preferred.
• Strong proficiency in writing and optimizing SQL queries.
• Expertise in popular commercial BI tools, such as Power BI, Qlik.
• Familiarity with data governance, data security, and privacy practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills to work effectively with both technical and non-technical team members.

Ideally, you’ll also have

• Dashboarding experience with Power BI, Qlik or equivalent tools
• Experience in engaging with both technical and non-technical stakeholders
• Consulting/Professional Services experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Company description

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

Role Overview
We are seeking an experienced SAP IBP Technical Architect / IT Project Manager to join the SAP IBP Center of Excellence. This role will lead solution design, drive continuous improvement initiatives, and ensure seamless integration across the end-to-end supply chain ecosystem. The successful candidate will collaborate with global stakeholders to deliver high-quality solutions supporting both project delivery and operational excellence.

Key Responsibilities

• Lead end-to-end SAP IBP solution architecture and project delivery across global initiatives
• Act as a core member of the SAP IBP Center of Excellence (CoE), driving innovation and best practices
• Design and implement scalable solutions across demand planning, supply planning, and response planning
• Ensure seamless integration between SAP IBP and other systems including SAP S/4HANA, RTI, and CIDS
• Drive continuous improvement initiatives across supply chain processes and systems
• Collaborate with cross-functional stakeholders (Business, IT, Operations) to align technology solutions with business objectives
• Provide technical leadership, governance, and guidance to project teams
• Support system enhancements, troubleshooting, and performance optimization

Skills Requirements

• Strong expertise in SAP IBP (Integrated Business Planning)
• Experience with SAP RTI (Real-Time Integration)
• Experience with SAP CIDS (Cloud Integration Data Services)
• Experience with SAP APO (Advanced Planning & Optimization)
• Knowledge of SAP P2P (Procure-to-Pay) processes
• Exposure to SAP S/4HANA, particularly in supply chain and manufacturing modules

Experience & Qualifications

• 7+ years of experience as an SAP IBP Technical Architect or similar role
• 7+ years of hands-on experience with SAP RTI and/or SAP CIDS
• 7+ years of experience in SAP APO and SAP P2P (preferred)
• 10+ years of overall experience in Manufacturing and Supply Chain domains
• 5+ years of experience in demand and supply planning using SAP S/4HANA Production Planning & Manufacturing modules
• Proven experience managing end-to-end IT projects in a global environment

Certifications (Preferred)

• SAP Certified Associate – SAP IBP for Supply Chain (latest version)
• SAP Certified Associate – SAP Activate Project Manager
• SAP Certified Application Associate – SAP S/4HANA Production Planning & Manufacturing

Reporting to the Finance Manager, you will oversee the full spectrum of the hotel’s IT infrastructure, business systems, cybersecurity, and technology projects. You’ll be the go-to expert ensuring every digital touchpoint supports operational excellence and outstanding guest experiences.

IT Operations & Infrastructure

• Manage and organize all business applications, databases, and messaging systems in line with corporate standards and industry best practices.
• Develop, manage, and optimize the hotel’s IT infrastructure, including advance security and monitoring system, ensuring high availability, stability, and security.
• Monitor system performance and address any inefficiencies or system inadequacies proactively.

Budgeting & Procurement

• Prepare the hotel’s annual IT budget and submit to corporate for approval.
• Source, evaluate, and recommend IT systems and upgrades.
• Review, negotiate, and manage hardware/software maintenance agreements and licenses with vendors.
• Liaise with vendors and intermediaries / channels to ensure operational efficiency

Project Management & Change Control

• Spearhead and manage all hotel IT-related projects and initiatives.
• Lead change management processes to ensure smooth rollouts with minimal operational disruption.

User Training & Support

• Operate a responsive IT support function for all hotel users, liaising with global networks and supports.
• Educate team members on proper usage of systems and IT resources to minimize failures and downtime.

What You Bring?

• Minimum 7 years of IT experience, preferably within hospitality.
• Diploma or Degree in Information Technology, Business Studies, or equivalent experience.
• Strong proficiency in: Windows OSHotel applications such as Opera, Opera Cloud, Unifocus, Knowcross, Futurelog, Sun-microsystem, Quick HR, CISCO networks, DNS, website/email administration
• Excellent communication skills, both written and verbal.
• Customer-oriented mindset, calm under pressure, and solution-focused.
• Ability to work independently with strong ownership and accountability.

Regionally responsible for Cybersecurity Solution and presales, driving growth, profitability, and world-class presales and solution excellence. Extensive experience in large-scale security bids, competitive costing, solution architecture, and transformation programs supporting regional business strategy.

Key Responsibilities

• Lead global presales for medium and large Cybersecurity Services deals, ensuring growth and margin objectives are achieved.

• Analyze the customer business and technical requirements to ensure the (sub-set of the overall) solution is aligned accordingly.

• Drive must-win and lighthouse deal pursuits with direct involvement in bid architecture and solution design.

• Develop and maintain competitive costing structures, including standard service models and customized models for specific client requests in collaboration with portfolio teams.

• Support solutioning and presales activities across all APAC, working on pure play Cybersecurity Services or cross business lines Cybersecurity Services for complex regional bids.

• Get the required solution design approvals from business and delivery according to the existing processes.

• Lead the regional Transition & Transformation (T&T) program with a centralized team of dedicated experts.

• Provide technical assurance and technical quality review on client facing documentation.

• Provide solutions and presales support to local countries for smaller opportunities.

• Contribute to global Cybersecurity Services strategy and portfolio positioning aligned with market dynamics.

• Support focused sales and marketing campaigns to accelerate growth and win rate.

• Actively contribute to Cybersecurity Services Global Leadership initiatives.

Technical Requirements:

• Technical leadership in Security Operations, SIEM, AI Security, MDR, Application and Infrastructure Security, Identity and Risk Management, Cloud and Workplace Security, as well as Data Protection and Encryption.

• Deep knowledge about technology, market situations and benchmarking of Cybersecurity Services.

• Familiar with local and International Standards associated with Cybersecurity Management services (Chinese Cybersecurity Law, MITRE ATT&CK®, ISO27001, NIST etc)

• Very good knowledge of IT best practices and market methodologies to design end-toend solutions.

• Ability to design end-to-end solutions based on standard portfolio (service catalogue) and associated solution modules / building blocks.

• Deep knowledge of best practice standards and market methodologies to develop and manage requirements.

• Ability to design and validate business cases on associated costing to the designed solution and migration.

• Deep knowledge in various methodologies to estimate effort and in Atos’ standards for estimation (estimation tools & methodology, estimation guidelines).

• Deep knowledge on security risk management (assessment, mitigation, residual cost calculation).

• Ability to present and negotiate the technical parts (incl. cost impact) in contract negotiations with decision maker on content area.

Product area

The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. 

Additional job description

The Information Security Engineering (ISE) Technical Program Manager (TPM) team leads the charge in safeguarding Google and Alphabet's extensive product ecosystem. We equip developers to build secure applications across Core, Cloud, and hybrid environments, ensuring users can trust our products. Our core mission includes, we advocate for best practices and secure coding principles to minimize vulnerabilities across our products and services. We design and implement solutions that protect user data and infrastructure, maintaining the highest levels of security. We create scalable and efficient processes and tools to strengthen the security posture of Google and Alphabet products. ISE is at the forefront of securing AI products, and leveraging AI to scale our security solutions.

Qualifications

Job responsibilities

• Manage the full lifecycle of complex security initiatives, from initial requirements planning with stakeholders to final deployment and launch across Google’s infrastructure as needed.
• Lead engagements with engineering partners across multiple teams to drive the adoption of centralized security solutions.
• Translate complex security requirements and challenges into actionable project plans, proactively identifying and mitigating risks to project timelines. Define, track, and report on key program metrics to demonstrate measurable risk reduction and program health to executive leadership.
• Align team-level security objectives with broader organizational engineering plans, ensuring that commitments are met on schedule and blockers are surfaced early.
• Guide the development of well-lit paths, including self-service documentation, training materials, and codelabs, to support product teams in migrating to secure standards with minimal direct intervention.

Minimum qualifications

• Bachelor's degree in a technical field, or equivalent practical experience. 
  
• 5 years of experience in program management.
  
• 5 years of experience working with or managing programs related to security, or infrastructure.
• Experience with security engineering principles and practices.

Preferred qualifications

• 5 years of experience managing cross-functional or cross-team projects.
• Experience leading change management initiatives for technical deployments at scale.
• Familiarity with Google's infrastructure and development processes.
• Ability to contribute to the security community (e.g., open-source projects, publications, conference presentations).
• Ability to define and track technical and business metrics to measure program success.

Job Overview:

We are seeking a hands-on Analytics Lead to turn customer and operational data into actionable insights that drive measurable business impact. Reporting to the Head of Customer Experience and the Head of Data, you will design CX measurement frameworks, build dashboards and pipelines, and maintain AI models to improve NPS/CSAT, reduce churn, and optimize customer journeys.

Responsibilities:

• Customer Experience & Journey Analytics: Analyze priority journeys, build CX scorecards, identify improvement opportunities, and optimize conversion points using AI/LLM models.

• Data Management: Source and prepare data using SQL, enforce quality checks, and document datasets.

• Visualization & Self-Service Intelligence: Create and maintain dashboards in Tableau; standardize metrics across the organization.

• Advanced Analysis & Experimentation: Conduct statistical analyses and automate reporting using Python.

• Insights to Action: Deliver insights to journey owners and leadership, translating analysis into actionable, measurable recommendations.

• Collaboration & Governance: Partner with Data, Product, and CX teams on data models, governance, and privacy compliance.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Business Analytics, or a related field

• 4years of experience in analytics, BI, or data science.

• Advanced skills in SQL, Tableau, and Python for data extraction, visualization, and statistical analysis.

• Certifications: Tableau Desktop (Associate or Professional), Python programming (PCEP or PCAP).

• Strong communication and storytelling skills to convey insights effectively.

• Proactive, collaborative, and adaptable to changing business needs.