Total 71 operations advisor job vacancies in Human Resources category in The Philippines

This role works closely with hiring managers, external recruitment partners, educational institutions, and employees to attract, onboard, and retain talent while supporting HR operations, compliance, and process improvement initiatives.

Key Responsibilities

Talent Acquisition & Recruitment

• Manage the full recruitment lifecycle across a diverse range of functions, including operations, events, commercial, corporate, digital, and seasonal hiring.
• Partner with hiring managers to understand manpower requirements, job specifications, and recruitment priorities.
• Develop and execute sourcing strategies through job portals, LinkedIn, referrals, recruitment agencies, educational institutions, and career fairs.
• Coordinate interviews and maintain effective communication with hiring managers and candidates throughout the hiring process.
• Prepare employment offers, coordinate reference checks, and support salary recommendations.
• Monitor recruitment metrics such as time-to-fill, source effectiveness, offer acceptance rates, and hiring costs.
• Manage relationships with educational institutions for internship and graduate hiring programmes.
• Coordinate internship placements, onboarding, and development initiatives.

Onboarding & Employee Experience

• Coordinate and manage the onboarding process for new hires.
• Administer onboarding activities, including employment documentation, background checks, system access, equipment issuance, and orientation programmes.
• Conduct employee orientation sessions and support successful integration into the organisation.
• Manage probation and confirmation processes.
• Support employee engagement and employee experience initiatives.

HR Operations & Administration

• Maintain accurate employee records and personnel files in compliance with company policies and statutory requirements.
• Prepare employment contracts, confirmation letters, promotion letters, transfer letters, and other HR documentation.
• Administer employee lifecycle processes, including onboarding, transfers, confirmations, and offboarding.
• Serve as the first point of contact for employee enquiries relating to HR policies, leave, benefits, and procedures.
• Manage employee exit processes and offboarding administration.
• Support leave administration and employee data management.

HR Systems & Reporting

• Support the implementation, maintenance, and enhancement of HR Information Systems (HRIS).
• Ensure the accuracy and integrity of employee data within HR systems.
• Prepare recruitment, headcount, and HR operational reports.
• Support HR analytics, reporting, and process automation initiatives.
• Participate in HR system testing and enhancement projects.

Policies, Governance & Compliance

• Assist in the development, implementation, and documentation of HR policies, procedures, and standard operating procedures (SOPs).
• Ensure compliance with the Employment Act, CPF regulations, TAFEP guidelines, and other relevant employment legislation.
• Support internal audits and HR compliance reviews.

HR Projects

• Support workforce planning and organisational growth initiatives.
• Participate in HR transformation, process improvement, and other HR-related projects.

Requirements

• Diploma or Degree in Human Resources, Business Administration, or a related discipline.
• Minimum 7 years of experience in Talent Acquisition and HR Operations.
• Experience in hospitality, events, attractions, startup, greenfield, or fast-paced environments will be advantageous.
• Good knowledge of the Singapore Employment Act, CPF regulations, TAFEP guidelines, and HR best practices.
• Proven experience managing end-to-end recruitment across multiple functions and seniority levels.
• Strong stakeholder management, communication, and interpersonal skills.
• Highly organised, resourceful, and detail-oriented.
• Able to manage multiple priorities and thrive in a fast-paced environment.
• Proficient in Microsoft Office applications and HR systems.

Yee Jie Ling Jaslin (R1440114)

Business Edge Personnel Services Pte Ltd (96C4864)

Assistant HR Manager (HR Operations)

Responsibilities:

• This position is a HR operations role with team lead responsibility.
• The incumbent will oversee a team of HR professionals to provide effective HR generalist support on the full spectrum of HR matters ranging from talent sourcing and acquisition, manpower planning, employee relations, onboarding, performance management to exit management, and other related HR Services.
• Support in partnering with the business stakeholders to identify and deliver HR strategic strategies, processes and program need.
• Coordinate and manage the deployment of the Employee Motivation and Satisfaction survey to seek ways to improve the work environment to motivate the staff to achieve higher performance.
• Support all HR ad hoc projects and others

Requirements:

• Tertiary qualifications with a HR generalist operations background
• At least 8 – 10 years of HR Operations / Generalist experience in an MNC environment.
• 2 – 3 years of experience in leading and managing a team.
• Good communication and interpersonal skills
• Strong stakeholder management skills
• Good working proficiency in MS Office applications
• Able to multi-task and work independently with minimum supervision
• Meticulous, organized and able to maintain a high level of confidentiality.
• Someone with leadership, an excellent blend of good communication skills, robust problem-solving and multi-tasking abilities, strong stakeholder management skills and a good team player.

Talent Acquisition 

• Support management in workforce planning and organisational changes, ensuring proper communication and compliance with applicable requirements.
• Oversee and support end-to-end recruitment activities, including manpower planning, candidate sourcing, selection, and hiring processes.
• Manage onboarding processes to ensure all required documentation is completed accurately and within stipulated timelines.
• Continuously review and enhance recruitment and onboarding practices to align with organisational standards and best HR practices.
• Support the execution of probation and confirmation review processes in accordance with company guidelines.
• Monitor labour market trends and recommend suitable sourcing channels to meet evolving hiring needs.
• Coordinate and participate in employer branding initiatives and recruitment-related events.

HR Data & Administration

• Review and update employment contracts, offer letters, and related HR documentation to ensure compliance with applicable laws and internal policies.
• Assist in maintaining and monitoring records relating to statutory and labour law compliance.
• Oversee payroll-related data inputs, ensuring accuracy and timeliness for new hires, terminations, and employee data changes in the HRIS.
• Ensure accurate and up-to-date payroll inputs, including employee details and attendance records.
• Perform periodic reconciliations to ensure consistency and accuracy across payroll systems and Group HR databases.
• Ensure adherence to data confidentiality standards and compliance with data protection regulations

Industrial Relations

• Provide guidance on employment-related matters and resolve issues in accordance with company policies and legal requirements.
• Lead investigations and disciplinary processes independently, including recommending outcomes in line with company policies and legal considerations.
• Support the preparation of documentation and coordination for domestic inquiries or disciplinary hearings, where required.
• Liaise with external parties, including labour authorities, legal advisors, or relevant government bodies, on employment-related matters as necessary.
• Assist in monitoring and mitigating employee relations risks by identifying potential issues early and recommending appropriate actions.
• Provide advisory support to line managers on handling employee misconduct, performance issues, and workplace conflicts in a consistent and compliant manner.

Employee Relations

• Monitor employee feedback, engagement outcomes, and workplace trends, and provide recommendations to management for improvement.
• Promote a positive employee value proposition by supporting initiatives that enhance employee experience and workplace culture.
• Support audits, due diligence, or internal reviews relating to HR practices, policies, and employee management processes.

HR Team Development

• Responsible for development of HR team members through coaching, on-the-job guidance, and knowledge sharing to enhance functional competencies.
• Encourage a culture of accountability, collaboration, and service orientation within the HR team.
• Support succession planning and talent development within the HR function to ensure continuity and capability growth.

Annual performance Review

• Coordinate and administer the annual performance review cycle, ensuring compliance with timelines, guidelines, and approval processes.
• Maintain and update performance review templates, forms, and evaluation frameworks.
• Consolidate performance ratings and analyse trends to support management decision-making.

Others

• Ensure alignment between HR practices and overall business objectives to support organisational effectiveness.
• Assist in developing and implementing HR policies, procedures, and frameworks to strengthen employer governance and consistency.
• Support continuous improvement initiatives within HR processes, including system enhancements and process optimisation.
• Prepare HR-related reports and provide insights to support management decision-making.
• Oversee end-to-end management of foreign workers, including recruitment, coordination, onboarding, and repatriation processes. Ensure compliance with all applicable statutory and regulatory requirements (e.g., immigration, labour laws, levy payments, and permit renewals).

Work Location: Central

Monthly Salary: up to $3600 per month

Job Scope:

• Maintain employee records and HR documentation.
• Handle onboarding, offboarding, contracts, and staff administration.
• Monitor attendance, leave, timesheets, and payroll-related data.
• Support recruitment coordination and interview scheduling.
• Track project manpower, work permits, certifications, and training.
• Prepare HR and manpower reports for project management.
• Ensure compliance with company policies and labor regulations.
• Manage work pass applications, renewals, and compliance documentation for employees.
• Assist employees with HR-related queries and administrative support.

Requirements:

• Diploma / Degree
• Knowledge of work pass application processes and employment regulations will be an advantage
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong organizational, administrative, and documentation skills.
• Good communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Able to multitask and work independently in a fast-paced environment.
• Detail-oriented with strong time management skills.

Kindly email your resume to vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Why Join Us?

Kickstart your career with a role that offers meaningful exposure to talent acquisition, and business operations. As part of a dynamic and collaborative team, you will gain valuable experience supporting hiring initiatives, coordinating with stakeholders, and contributing to day-to-day business operations. This is an excellent opportunity for individuals looking to build a strong foundation in recruitment, HR, and administrative functions.

What You'll Gain

• Exposure to recruitment operations and hiring processes
• Experience working with recruitment platforms and internal systems
• Opportunities to develop stakeholder management and coordination skills
• Insight into business operations within a professional corporate environment
• Structured learning and career development opportunities

Key Responsibilities

• Maintain and update information accurately within internal systems and databases
• Create and manage job advertisements across various recruitment platforms
• Coordinate interviews and liaise with candidates and hiring stakeholders
• Prepare reports, documentation, and recruitment-related records
• Provide operational and administrative support to the team
• Assist with projects and ad-hoc initiatives as required

Who We're Looking For

• Minimum GCE 'A' Level, Diploma, or equivalent qualification
• Strong attention to detail and organisational skills
• Comfortable working in a fast-paced environment
• Proactive, responsible, and eager to learn
• Good communication and interpersonal skills

Job Overview

The Assistant HR Manager (Payroll and HR Operations) is responsible for overseeing payroll processes and ensuring HR operations are efficient and compliant with regulatory standards. This role requires a thorough understanding of payroll systems, HR policies, and employee relations, providing support to the HR department in handling payroll processing, HR compliance, and operational tasks. The individual will play a key role in improving HR operations to enhance employee satisfaction and ensure accurate payroll administration.

Responsibilities:

• Managing the payroll system and performing payroll duties, including identifying, verifying and resolving discrepancies for local and overseas payroll
• Handle monthly payroll processing, including income tax, reimbursements, CPF payments, and tax filings for both local and foreign employees
• Ensure timely submission of monthly CPF payments, tax filing for both local and foreign employees
• Liaising with statutory bodies – IRAS, MOM, CPF, etc., with regards to employees’ remuneration
• Handle employees‘ queries on payroll related matters promptly
• Administer staff benefits and claims in accordance with Company policies
• Participating in continuous change management and payroll process streamlining
• Conduct market compensation & benefit benchmarking to ensure the competitiveness of benefit package
• Responds to all EEOC and other employee legal claims
• Prepare and submit surveys (MOM, CPF, SNEF, IMDA, Department of Statistics Singapore, etc.)
• Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)
• Oversee application and renewal of company licenses
• Supervise, train and develop the HR & Admin Team
• Administering project preparation
• Conduct regular review on payroll and HR processes to ensure adherence to compliance standards
• Manage WICA, Foreign Medical Insurance, and Public Liability Insurance
• Other ad-hoc duties as assigned.

Requirement:

• Degree in Human Resource or a related field
• Minimum of 3 years of hands-on payroll experience
• Good knowledge of the Employment Act, HR regulations, and payroll practices.
• Detail-oriented and problem solver
• Excellent communication and interpersonal skills.
• Able to work under pressure in a fast-paced environment

Senior Executive / Assistant Manager - HR Operations & Talent Acquisition
1+1 Contract + Completion Bonus

Salary: $7,500 - $8,000
Working Hours: Mon-Fri, 9 am - 6 pm
Working Location: Esplanade Mall

Job Description:

Manage the end-to-end recruitment process for a diverse mix of roles spanning precinct management, corporate functions, operations and seasonal staffing.

Actively source talent through job portals, professional networks and career fairs

Partner closely with hiring managers to understand technical requirements, manage interview coordinates and guide candidates through the onboarding pipeline.

Ensure an efficient, professional and welcoming interview process that reflects the company’s core brand mission & values.

Design and execute a seamless onboarding checklist from background checks and equipment issuance to conducting first-day orientations.

Assist the Head of HR in drafting, implementing and documenting standard operating procedures (SOPs), company policies and employee handbooks.

Maintain and update employee records with high accuracy, support the implementation or optimization of HR Information Systems (HRIS).

Serve as the 1st point of contact for day-to-day employee queries regarding leave, benefits, HR policies and manage standard offboarding workflows.

Ensure all HR practices, employment contracts and statutory submissions align with local labour laws (e.g., Employment Act, CPF, TAFEP).

To apply, kindly send your updated resume via whatsapp to 91877866.

Thank you.

EA License No.: 96C4864

Reg.No.: R21101563 (HANNY NURDJAJA)

HR Systems Operations & Support Engineer

Job Overview

We are seeking a proactive and detail-oriented Senior Engineer to support operations and maintenance activities for an enterprise Human Resource (HR) system supporting large-scale HR administration and management processes. The role involves ensuring system availability, compliance, incident management, change implementation, and coordination with multiple stakeholders and vendors.

The ideal candidate should have strong experience in IT operations support, system compliance, incident management, and enterprise application environments.

Key Responsibilities

Operations & Maintenance (O&S)

• Ensure smooth operations of existing HR systems and successful implementation of software and hardware upgrades.
• Coordinate and work closely with internal teams, contractors, service providers, and third parties to deliver project activities.
• Monitor systems to ensure adherence to applicable IT standards, policies, and directives.
• Perform IT compliance activities including:

- Log reviews
- Account and access rights reviews

- Compliance reporting

• Support and coordinate system audit activities.
• Maintain development, configuration, and technical documentation according to quality standards.
• Manage Vulnerability Assessment (VA) activities and coordinate remediation efforts.
• Provide regular project status reporting.
• Manage remediation, retirement, and disposal of obsolete system components.
• Support experimentation, research, testing, and evaluation initiatives.

Incident Management

• Manage and resolve system support issues and defects.
• Respond to incidents and problem reports within stipulated Service Level Agreements (SLAs).
• Lead investigations and coordinate with stakeholders for issue resolution, including cross-system incidents.
• Provide timely incident updates to management and stakeholders.
• Prepare consolidated incident summaries and reports.
• Perform defect trend analysis to identify and address recurring issues.
• Coordinate resources to ensure timely closure of incidents and service requests.

Change Request Management

• Propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and operational efficiency.
• Conduct requirements gathering sessions with end users.
• Manage implementation of system changes and enhancements.
• Plan and coordinate deployment activities, including setup, testing, data collection, issue escalation, and resolution.
• Work with system integrators to ensure successful integration of solution components.
• Oversee acceptance testing and verify solutions meet business and technical requirements.
• Support stakeholder communications and change management activities.
• Prepare and obtain approvals for change implementation activities.

Contract & Vendor Coordination

• Track and manage contract milestones within project scope.
• Coordinate handover and takeover activities with outgoing and incoming vendors/contractors.
• Support planning and coordination of operations and support-related purchases.

Mandatory Requirements

• Minimum 3 years of working experience in Information Technology.
• Experience in enterprise application support and operations.
• Strong understanding of incident management and change management processes.
• Experience coordinating with multiple stakeholders, vendors, and support teams.
• Good analytical, troubleshooting, and communication skills.

Preferred / Advantageous Skills

• Experience in IT audit and compliance activities.
• Familiarity with IM8 or equivalent ICT/security policies.
• Knowledge or experience in SAP HCM ERP systems.
• Experience in vulnerability management and remediation activities.
• Experience supporting large-scale enterprise HR systems.

Preferred Attributes

• Strong organizational and documentation skills.
• Ability to work independently and manage multiple priorities.
• Strong stakeholder management and coordination capabilities.
• Proactive mindset with focus on continuous improvement and operational excellence.

Other Information

• Employment type: Permanent
• Location: Central Region, Singapore
• Working Hours: 8:30AM to 6:00PM (Mon-Fri)
• Salary: $6,000 - $9,000 max up to $10,000
• Working Arrangement: Full Onsite

EA 20S0237

By submitting your application, you acknowledge and agree that your personal data will be collected, used, and retained in accordance with our Privacy Policy This information will be used solely for recruitment and employment purposes.

About the Role:

SINGGATE is a market leader in Singapore’s smart home security industry. Due to our rapid expansion, we are hiring TWO Operations Executives to join our core team.

To ensure maximum focus and zero burnout, we have split the responsibilities into two specialized, independent tracks. We will match you to the path that best fits your strengths:

• [Track A] Logistics & Scheduling Specialist (Focus: Installation routes, technician deployment, customer scheduling).

• [Track B] Retail Operations & Recruitment Executive (Focus: Outlet standards, sales rosters, roadshow setup, talent hiring).

What You Will Do:

If you are on [Track A: Logistics & Scheduling]:

• Route Planning: Optimize and arrange daily travel routes for our engineering teams to maximize efficiency.

• Customer Liaison: Coordinate directly with customers to confirm or reschedule installation slots.

• Job Allocation: Assign tasks to installers based on location, urgency, and technician capacity.

• Real-time Support: Monitor daily installation progress and resolve unexpected scheduling conflicts.

• Tech-Driven Efficiency: Use our smart digital tools and systems to make scheduling fast and seamless.

If you are on [Track B: Retail Operations & Recruitment]:

• Retail Supervision: Oversee daily operations and standards across our retail outlets.

• Sales Rostering: Plan and manage shift rosters for retail staff and promotional events.

• Roadshow Coordination: Handle venue setups, logistics, and manpower planning for company roadshows.

• End-to-End Recruitment: Post jobs, screen resumes, and interview candidates to help expand our sales, tech, and admin teams.

• External Liaison: Coordinate with landlords, suppliers, event organizers, and government bodies when required.

Requirements (Who We Are Looking For):

• Qualification: Diploma or equivalent qualification preferred.

• Experience: 1–2 years of experience in Operations, Logistics Scheduling, Retail Supervision, Customer Service, or HR/Admin is highly valued. (Fresh graduates with a sharp mind are welcome).

• Core Skills: Exceptional logical thinking, time management, and the ability to multitask in a fast-paced environment.

• Communication: Comfortable talking to customers, retail staff, and external partners.

• Language: Professional fluency in English and Mandarin (to liaise with both English and Mandarin-speaking customers and internal team members).

• Tech-Savvy: Comfortable with basic tools (Excel, Google Sheets, WhatsApp, Lark). Open to using digital systems to reduce manual paperwork.

Why Join SINGGATE?

• Stable & Fast-Growing: Work with a top-tier smart tech brand with a clear market leadership position.

• Modern Workflows: We use smart tools to eliminate traditional, repetitive paperwork—giving you more time to do meaningful work.

• Career Growth: Direct exposure to management with opportunities to transition into a Team Lead or Assistant Manager.

Raffles Place

12 Months Contract

9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday

• Receive, execute and deliver daily HR transactions in a professional and timely manner, ensuring that committed service standards are met/exceeded
• Ensure quality employee data maintenance in the HR system and address data discrepancies promptly to support accurate data analytics and reporting
• Respond to staff enquiries and work closely with Employee Services Partners and/or other HR teams to resolve service issues
• Maintain dashboards and manage regular reporting to internal stakeholders and regulatory authorities
• Assist in monitoring and processing claims and payments with accuracy and timeliness, and coordinating with relevant parties to address related queries where required
• Contribute to periodic audit and compliance reviews by internal and external auditors
• Partner HR teams and colleagues across geographies to ensure prompt delivery of HR support actions
• Participate in regular process reviews and contribute ideas to improve processes to achieve better efficiency and productivity

Requirements

• Diploma or Degree with at least 3 years of relevant experience preferably in HR shared services environment
• Knowledge of employment regulations as well as MAS Representative Notification Framework will be an advantage

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Receive, execute and deliver daily HR transactions in a professional and timely manner, ensuring that committed service standards are met/exceeded
• Ensure quality employee data maintenance in the HR system and address data discrepancies promptly to support accurate data analytics and reporting
• Respond to staff enquiries and work closely with Employee Services Partners and/or other HR teams to resolve service issues
• Maintain dashboards and manage regular reporting to internal stakeholders and regulatory authorities
• Assist in monitoring and processing claims and payments with accuracy and timeliness, and coordinating with relevant parties to address related queries where required
• Contribute to periodic audit and compliance reviews by internal and external auditors
• Partner HR teams and colleagues across geographies to ensure prompt delivery of HR support actions
• Participate in regular process reviews and contribute ideas to improve processes to achieve better efficiency and productivity

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Summary

The Director, Talent Solutions Delivery & Regional Acceleration, defines and leads the global operating model for delivering high-impact, customized talent solutions that address regional and business-specific needs at scale.

This role is accountable for translating enterprise talent strategy into effective regional execution, ensuring the right balance between global consistency and local customization. It serves as a critical engine for enabling capability building, leadership development, and culture activation across high-growth, strategically important markets.

Leading a global team of senior Talent Solutions Leads, the Director builds a high-performing solutioning organization that delivers fast, scalable, and business-relevant outcomes beyond the global program catalog. The role operates with strong enterprise influence, shaping demand, driving prioritization, and ensuring focus on the highest-impact work.

Main Responsibilities

Strategy & Operating Model Leadership

• Define and continuously evolve the global and regional talent solutions delivery model, including clear frameworks for when to deploy custom vs. standardized solutions

• Translate enterprise talent priorities into scalable regional execution strategies, ensuring alignment and measurable impact

• Establish governance, engagement models, and prioritization frameworks with Talent Partnering, People COEs, and business leaders

• Identify recurring patterns across regions and convert insights into scalable frameworks, playbooks, and reusable solution architectures

• Influence enterprise thinking on how talent solutions are designed, deployed, and scaled across the organization

Enterprise-Level Team Leadership & Capability Building

• Lead, coach, and develop a global team of senior solutioning leaders, building a high-performing, agile, and consultative organization

• Set and uphold high standards for solution quality, speed, innovation, and business relevance

• Drive capability building in strategic consulting, experience design, AI-enabled solutioning, and systems thinking

• Build organizational depth, succession pipelines, and leadership capability within the team

• Establish strong operating rhythms, performance management, and accountability frameworks

Regional Impact & Executive Business Partnership

• Partner with Talent Partnering leaders, Country People Leaders, and senior business executives (VP+) to shape demand and align to highest-impact priorities

• Direct resources and solution investments toward hyper-growth markets, transformation initiatives, and critical capability gaps

• Ensure solutions deliver measurable impact in capability building, leadership behavior change, and culture activation

• Influence stakeholders to prioritize strategic solutioning over transactional or low-value requests

Solution Innovation, Scale & AI Enablement

• Lead the transformation of solution design and delivery through adoption of AI-enabled and digital-first approaches

• Establish scalable solution architectures, tools, and templates to enable rapid and repeatable deployment across regions

• Drive continuous innovation in how talent solutions are created, delivered, and measured

• Embed data-driven and predictive approaches to improve solution effectiveness, personalization, and scalability

Governance, Focus & Strategic Execution

• Establish and enforce clear scope boundaries to ensure focus on high-value, customized solutioning

• Define prioritization mechanisms to allocate resources toward the most impactful business needs

• Drive strong execution discipline, including outcome tracking, impact measurement, and continuous improvement

• Ensure alignment with enterprise frameworks while enabling flexibility, speed, and local relevance

Other Responsibilities

• Partner with Transformation and Values teams to drive enterprise culture and leadership behavior activation at scale

• Accelerate adoption of enterprise platforms (e.g., LXP) by embedding them into regional solutions

• Strengthen solution impact measurement, analytics, and ROI visibility

• Provide escalation support and strategic oversight for high-risk or high-visibility initiatives

• Identify emerging trends and capability gaps to inform future talent strategy and solution development

• Champion enterprise-wide adoption of AI-enabled solutioning approaches within talent and learning

• Leverage AI and data insights to enhance decision-making, prioritization, personalization, and scalability

• Drive development of AI-enabled tools, frameworks, and workflows across the team

• Ensure responsible, ethical, and compliant use of AI in all talent solution activities

Candidate Profile / Job Requirements

Minimum Required Qualifications / Experience

• Bachelor’s degree in Organizational Development, Human Resources, Learning & Development, Business, or related field (Master’s preferred)

• 15+ years of experience in talent development, learning, or organizational effectiveness

• Significant experience leading global or multi-region teams, including leadership of senior practitioners or leaders

• Proven track record of driving enterprise or multi-region outcomes beyond local execution

• Demonstrated success influencing and partnering with senior business leaders (VP+ level)

Must Have Technical / Functional Skills

• Deep expertise in instructional design, adult learning, experience design, and talent solution architecture

• Strong experience building scalable talent solution models, operating frameworks, and delivery systems

• Strong understanding of enterprise talent strategy, capability development, and leadership effectiveness

• Experience operating within COE-driven HR models and partnering closely with Talent Partnering/HRBPs

• Familiarity with modern learning ecosystems and digital platforms (e.g., LXP, learning technologies)

Must Have Soft Skills

• Strong strategic thinking with ability to operate at both enterprise and execution levels

• Exceptional stakeholder management and executive influence across global and regional leaders

• Proven ability to lead and scale high-performing, global teams

• Strong system thinking with focus on scalability, repeatability, and long-term impact

• Ability to operate effectively in high-ambiguity, fast-paced environments with strong prioritization discipline

Highly Desirable / Preferred

• Demonstrates advanced digital and AI fluency, driving adoption of AI-enabled practices at scale

• Applies AI to enhance solution design, delivery, and decision-making

• Ensures responsible, ethical, and compliant use of AI aligned with organizational standards

• Experience supporting enterprise transformation initiatives or high-growth market expansion

• Background in consulting, organizational development, or enterprise learning strategy

• Experience designing and scaling global talent solutions across diverse markets

• Proven success driving adoption of AI-enabled talent or learning solutions

• Exposure to capability building and culture transformation at organizational scale

Embody Micron’s Core Values

• People – Build and empower high-performing global teams

• Innovation – Drive new approaches in scalable talent solutioning and AI adoption

• Tenacity – Deliver outcomes in complex, high-demand environments

• Collaboration – Influence and partner across global stakeholders and functions

• Customer Focus – Deliver impactful, business-aligned talent solutions at scale
  

  Manages the activities involved in the design, preparation, delivery and need assessment of training and development programs for company managers and employees. Determines company needs for first-line supervisory and management development training, as well as interpersonal skills and communication training. Develops and/or approves content, methods, and materials for training staff and may conduct courses. Develops methods for evaluation of program effectiveness. Typical responsibilities may include development and delivery of programs, such as new employee orientation, performance management and/or organizational development training. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Job Summary

You will join a global team managing high-volume HR processes using Workday, ensuring accuracy, efficiency, and compliance of HR data. Manage employee lifecycle event requests via ServiceNow, support employees with ad-hoc system troubleshooting, and contribute to process improvements.

Responsibilities

• Manage high-volume HR processes using Workday to ensure accurate, efficient, and compliant global HR data and workflows
• Process employee lifecycle event requests from management and HR partners through ServiceNow to support timely HR operations
• Identify and resolve ad-hoc system issues to maintain smooth HR system functionality and provide appropriate guidance to users
• Participate in process improvement initiatives to enhance HR operational effectiveness and service quality
• Communicate clearly and effectively in English with stakeholders to facilitate HR operations and support

Required competencies and certifications

• Diploma with 5 years or degree with 1 year of experience in HR Operations
• Excellent communication skills in English

• Entry-level degree holders with relevant internship experience in HR Operations welcome to apply too.

Other Information

• 1-year contract with completion bonus
• 5-day workweek (hybrid) based in central location
• Interested candidates may forward your resume to vas@hrfactors.com.sg
• EA No: 00C5393/Registration No: R1109317

About the Role:

Sunshine Group is a market leader in Singapore’s smart home security and beauty care industry. Due to our rapid expansion, we are hiring TWO Operations Executives to join our core team.

To ensure maximum focus and zero burnout, we have split the responsibilities into two specialized, independent tracks. We will match you to the path that best fits your strengths:

• [Track A] Logistics & Scheduling Specialist (Focus: Installation routes, technician deployment, customer scheduling).

• [Track B] Retail Operations & Recruitment Executive (Focus: Outlet standards, sales rosters, roadshow setup, talent hiring, operational efficiency).

What You Will Do:

If you are on [Track A: Logistics & Scheduling]:

• Route Planning: Optimize and arrange daily travel routes for our engineering teams to maximize efficiency.

• Customer Liaison: Coordinate directly with customers to confirm or reschedule installation slots.

• Job Allocation: Assign tasks to installers based on location, urgency, and technician capacity.

• Real-time Support: Monitor daily installation progress and resolve unexpected scheduling conflicts.

• Tech-Driven Efficiency: Use our smart digital tools and systems to make scheduling fast and seamless.

If you are on [Track B: Retail Operations & Recruitment]:

• Retail Supervision: Oversee daily operations and standards across our retail outlets.

• Sales Rostering: Plan and manage shift rosters for retail staff and promotional events.

• Roadshow Coordination: Handle venue setups, logistics, and manpower planning for company roadshows.

• End-to-End Recruitment: Post jobs, screen resumes, and interview candidates to help expand our sales, tech, and admin teams.

• External Liaison: Coordinate with landlords, suppliers, event organizers, and government bodies when required.

• Issue Resolution: Follow up on general operational issues and ensure matters are properly handled and closed.

• Workflow Optimization: Assist management in reviewing and improving internal company workflows, documentation, and operational efficiency.

Requirements (Who We Are Looking For):

• Qualification: Diploma or equivalent qualification preferred.

• Experience: 1–2 years of experience in Operations, Logistics Scheduling, Retail Supervision, Customer Service, or HR/Admin is highly valued. (Fresh graduates with a sharp mind are welcome).

• Core Skills: Exceptional logical thinking, time management, and the ability to multitask in a fast-paced environment.

• Communication: Comfortable talking to customers, retail staff, and external partners.

• Language: Professional fluency in English and Mandarin (to liaise with both English and Mandarin-speaking customers and internal team members).

• Tech-Savvy: Comfortable with basic tools (Excel, Google Sheets, WhatsApp, Lark).

• [