Total 969 quality control manager job vacancies in F&B / Tourism / Hospitality category in The Philippines

Job Description:

• Oversee all daily operations of food and beverage outlets, as well as banquet and catering events.
• Design, monitor, evaluate, and uphold food and beverage management systems in line with brand standards.
• Lead and foster a unified, high-performing team across various business units and the culinary department.
• Prepare the annual business plan and budget, and establish strategic goals for the Food & Beverage division.
• Address and resolve major guest concerns, ensuring a high level of customer satisfaction.

Requirements:

• Diploma in Business Management or any related fields.
• Minimum 5 year of F&B experience in Hotel industry.
• Excellent communication and presentation skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com;

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

about the company

Our client is a leading main contractor with over 50 years of history in Singapore. Their projects are mainly for infra & M&E

about the job

• Lead the entire tender lifecycle—from identifying opportunities to timely final submission—while continuously improving bidding processes
• Generate precise costings from first-principle build-ups and conduct detailed quantity take-offs
• Apply strong technical knowledge of infrastructure works and methodologies to define project scopes and strategic pricing
• Collaborate cross-functionally to craft compelling, high-quality tender documents that effectively communicate the company’s value proposition
• Evaluate subcontractor quotations, cross-check quantities to prevent omissions, and assess cost impacts (including value engineering and variations)
• Manage, guide, and mentor the Quantity Surveying (QS) team to ensure high performance and accuracy under tight deadlines

skills & experience required

• Bachelor's Degree in Quantity Surveying/Construction/Civil Management 
• Minimum 15 years of tendering and costing management in either Infra/M&E/Building Projects
• Proficient in cost estimation software and MS Excel
• Proven track record of leading successful bids and securing new business
• Deep commercial acumen, including expertise in contract law and negotiation strategies

If you are interested in the position
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

Fund Operations Manager (Crypto & Digital Assets Line)

About our client

Our client is a leading quantitative hedge fund in Asia, with a strong track record in systematic, data-driven investment strategies across global markets. They are currently expanding into Singapore as part of their international growth, with the digital assets business line as part of the build-out.

Job Responsibilities

• Treasury & settlement across crypto/fiat accounts; liaise with major exchanges and custodian platforms
• Daily multi-dimensional reconciliation; NAV support; booking standards for staking yields and airdrops
• Build operational SOPs from scratch for the Singapore entity; collaborate with tech team on workflow automation
• Ensure regulatory compliance; serve as the primary operational liaison with HQ

Requirements

• Bachelor/Master Degree in Finance, Accounting, or STEM preferred.
• ~5 years in hedge fund middle/back office, with hands-on crypto / digital assets experience
• Familiar with major exchange back-end operations, hot/cold wallet architecture, and on-chain transfer logic
• Comfortable owning processes independently

If it sounds like your next move, please don’t hesitate to apply. Kindly note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

www.dadaconsultants.com
EA Registration Number: R2197058
Business Registration Number: 201735941W. Licence Number: 18S9037

About the Role

We are seeking an experienced and dynamic Restaurant Manager with strong club or nightlife experience to lead our operations. This role is ideal for a hands‑on leader who thrives in high‑energy environments, understands late‑night operations, and delivers outstanding guest experiences while driving commercial performance.

Key Responsibilities

• Oversee end‑to‑end restaurant operations, including service, bar, kitchen coordination, and guest relations
• Manage high‑volume and late‑night operations, including crowd control, ambience, music coordination, and VIP service (where applicable)
• Lead, train, and motivate service and bar teams to deliver consistent service excellence
• Ensure compliance with licensing requirements (alcohol, safety, SOPs, local regulations)
• Manage rostering, payroll control, and workforce productivity
• Monitor P&L performance: revenue, cost control, stock management, and wastage
• Work closely with marketing and events teams to plan promotions, themed nights, and special events
• Handle customer feedback professionally and maintain strong brand reputation

Requirements & Experience

• Minimum 3–5 years’ experience as a Restaurant Manager, Outlet Manager, or Assistant Manager
• Proven club / nightlife experience (late‑night venues, bars, lounges, entertainment concepts)
• Strong leadership presence with the ability to manage large teams in fast‑paced environments
• Solid understanding of F&B cost control, inventory, and operational KPIs
• Comfortable with shift work and late operating hours
• WSQ certifications, hygiene certificate, or equivalent preferred

What We Offer

• Competitive salary with performance‑linked incentives
• Opportunity to be part of an exciting, vibrant hospitality concept
• Supportive leadership and career progression opportunities

Responsibilities

• Oversee daily restaurant operations, ensuring smooth service, high standards, and strong team coordination.

• Lead, train, and motivate service staff, driving performance and maintaining a positive team culture.

• Manage manpower planning, duty rostering, and staffing levels to support peak business periods.

• Monitor sales performance, control costs, and improve overall profitability through operational efficiency.

• Ensure compliance with licensing, hygiene, and workplace safety regulations at all times.

• Build strong relationships with guests, suppliers, and stakeholders while resolving issues promptly and professionally.

Requirements

• Proven experience in a supervisory or managerial role within F&B or hospitality.

• Strong leadership and interpersonal skills, able to lead from the front in a high-energy environment.

• Commercially aware with the ability to interpret sales reports and manage budgets effectively.

• Organised, adaptable, and confident in handling operational challenges and guest concerns.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

• Job Responsibilities:
• Manage daily retail operations of fresh fruits and vegetables
• Source and evaluate produce quality from overseas suppliers
• Handle inventory planning, stock rotation, and minimize wastage
• Monitor pricing strategy based on market trends and supply conditions
• Ensure compliance with food safety and hygiene standards
• Train and supervise retail staff on product knowledge and customer service
• Handle customer enquiries and provide recommendations on fresh produce
• Coordinate with logistics and suppliers on delivery schedules

• Job Requirements:
• Minimum 2-5 years of experience in fresh produce / fruit & vegetable retail industry
• Strong knowledge of product grading, sourcing and seasonal supply
• Experience dealing with overseas suppliers preferred
• Ability to manage operations and lead a small team
• Good customer service and communication skills

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country

• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

This strategic role focuses on developing, designing, and implementing robust control programs, providing expert guidance, and driving continuous enhancements including automation and rationalization. The individual will conduct first-line activities for identifying, measuring, and assessing key risks and controls, partnering with process owners to align operations with the firm's Risk Appetite. This position requires strong collaboration and communication skills to influence across all organizational levels.

Responsibilities: 

• Risk & Control Management: Oversee Risk & Control functions across Asia South CG/CPC Operations (Core Ops, Citiphone, and Credit Ops).

• Control Framework Enhancement: Strengthen existing controls, maintain audit-readiness, and lead internal and external audits. Implement advanced tools, including AI, to enhance controls across teams.

• Enterprise Standards: Contribute to the development and implementation of enterprise-wide standards and strategies for the Bank's Risk and Control program.

• Guidance and Collaboration: Provide guidance to global partners and collaborate with Risk and Control teams for effective monitoring.

• Risk Identification & Assessment: Manage frameworks for identifying and assessing all types of risks (processing, emerging, operational) and regulatory compliance across lines of business, particularly for transaction monitoring.

• Strategic Initiatives & Projects: Lead strategic program implementations and cross-functional projects for the Global Monitoring Risk Management & Policy team, ensuring alignment with business objectives. Manage and execute strategic design and process improvement projects across the enterprise.

• Controls Program Development: Support the design, development, and continuous enhancement of Citi's comprehensive controls program, focusing on efficiency and risk reduction.

• Risk Appetite Alignment: Coordinate with stakeholders to assess and mitigate potential risks, ensuring operations remain within the firm's defined Risk Appetite, considering business environment changes and regulatory requirements.

• Subject Matter Expertise & Leadership: Act as a Subject Matter Expert for senior stakeholders and team members. Manage, plan, and execute project deliverables, and oversee team activities.

• Management Updates: Prepare timely and clear updating materials for Risk and Controls matters and represent Wealth Ops at various forums.

• Autonomy: Operate with independence of judgment and minimal direct supervision.

Qualifications: 

• Experience: 6-10 years of experience in Risk and Control within financial services, with a demonstrated understanding of AML and operational risk management, compliance, audit, or other control-related functions.

• Control Expertise: Strong knowledge and proven experience in developing, executing, and implementing sustainable control solutions in the financial industry.

• Regulatory Knowledge: Understanding of compliance laws, rules, regulations, and best practices, as well as Citi's Policies, Standards, and Procedures.

• Analytical Skills: Strong analytical skills to evaluate complex risk and control activities.

• Communication & Presentation: Excellent verbal and written communication skills, with demonstrated ability to engage and present effectively to senior management.

• Problem-Solving: Strong problem-solving and decision-making skills.

• Organizational Skills: Advanced organizational skills with attention to detail, ability to multitask, and follow up.

• Technical Proficiency: Experience using databases and other tracking tools for global consistency. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

• Risk Management: Ability to identify, measure, and manage key risks and controls.

• Collaboration: Experience working collaboratively across various organizational areas.

Education: 

• Bachelor's/University degree or equivalent experience. A Master's degree is preferred.

Overview*

Reporting to the Head of Reliability Matters, the successful candidate will work as part of a small yet high performance team in developing and driving implementation of a strategic roadmap on the risk management, governance and assurance activities in the hospital.

This role sits at the heart of the institutional decision making – connecting strategy, risks and future trends. You will lead strategic risk sensing and will play a crucial role in identifying, assessing, and mitigating risks within our healthcare institution. This position is responsible for implementing risk management strategies to ensure patient safety, regulatory compliance, and as well as to promote risk awareness and proactive risk management culture within the hospital.

All roles in Reliability Matters team are designed as Business Partners, working closely with departments to embed reliability into daily operations. You will operate as a generalist across Risk, Data Protection, and EHS domains, while developing deeper expertise in your assigned vertical. This role goes beyond compliance, it focuses on enabling ownership, building sustainable systems and strengthening risk culture.

Job Responsibilities*

1. Strategic Risk Lead

• Integrate risk considerations that aligns with NUHS Group Enterprise Risk Management Framework into institutional strategy and transformation
• Lead horizon scanning and emerging risk analysis
• Develop and monitor Key Risk Indicators (KRIs) aligning to Balanced Scorecard metrics
• Facilitate enterprise risk discussions at various levels and management platforms
• Provide strategic insights across domains
• Translate complex risks into clear, actionable narratives
• Act as the risk advisor to various operating departments and promote risk awareness and accountability amongst management and staff.
• Provide training and educational programs on risk management practices to promote a culture of safety, quality, and risk awareness among staffs at all levels.
• Provide secretariat support for Risk Management Committee (or equivalent) meetings.
• Assist in ad-hoc projects, investigations, and administrative duties, where required.

1. Generalist (Business Partnering)

Engage departments across:

• Risk, Data Protection, EHS domains
• Support risk assessments, incident reviews, and advisory
• Build relationships to drive ownership and accountability

Requirements*

• Degree in Business Management, Accountancy, or relevant qualifications.

• Strong strategic thinking and systems perspective
• Excellent stakeholder management and communication skills
• Ability to synthesise data into insights
• Experience facilitating senior-level discussions
• At least 8 years of relevant working experience in risk management, internal control, and compliance preferably in hospital and healthcare industry.
• Good project management skill and comfortable working with figures and details.
• Energetic and ability to analyse complex issues for identification of root cause and recommendation of practical remediation measures.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

• Control and monitor the administration of all People & Culture activities and policies.
• To plan, manage, control, coordinate and participate in personnel activities of all the departments in areas of
  • Recruitment & Selection
  • Compensations & Benefits
  • Learning & Development
  • Performance Management System
  • Employee Relations
  • P&C Initiatives
  • Statutory Compliance
• And as well as recommend, implement, formulate and execute  organizations policies, procedures, rules, regulations and programs for all the employees.
• Ensure to provide Management with tools for future manpower planning, resource and payroll planning and control.
• Any matter which may effect the interests of ibis Gurgaon Golf Course Road should be brought to the attention of the Management.

People & Culture Planning

• Develop an annual and long-term People & Culture plan that identifies the organizations People & Culture agenda as a component of the organizations overall Strategic Plan.
• Identify People & Culture strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of ibis Gurgaon Golf Course Road to ensure maximum productivity, morale and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that the team has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Financial Management

• Identify optimal, cost effective use of the resources and educate the team on the same.
• To ensure that the Department’s Operational Budget is strictly adhered to and that all costs are strictly controlled.

Operational Management

• Develop and implement effective recruitment and screening system, as per the organizations requirement.
• To ensure the smooth and efficient running of the People & Culture Department, ensuring that all the Policies and Procedures outlined in the Operations Manual are strictly adhered to.
• Establish standard policies and procedures for all the processes in the People & Culture Management.
• To implement an effective and efficient day to day communication, administration and reporting, to and between the departments and individuals, resulting in a highly motivated, flexible and multi skilled workforce.
• Investigate and review all disciplinary actions to ensure the actions are complying with the labour law & rules and regulations of the organization. 
• Ensure that all the employees comply with the policies and procedures.
• Maintain and update employee records, legal documents, policies and procedures and other personnel matters.
• Prepare and submit periodic personnel reports such as turnover, personnel inventories and recruitment.
• Ensure to perform the various activities with regard to the personnel:
  • Monitor the staff performance appraisal. 
  • Manpower planning.
  • Recruitment and selection of personnel & Employment procedures.
  • Resignation and dismissal procedures.
  • Make manpower and cost budget for People & Culture Department.
  • Survey research and feedback.
  • Make proposal on competitive salary policy.
  • Develop long term strategies.
• To review the Policies periodically and recommend necessary adjustments to the General Manager, according to current industrial trends and requirements of the Labor Department.
• To ensure that all Job Descriptions, Departmental Operations and Training Manuals are prepared and updated annually.
• Analyze the manpower requirement and recommend selection activities to meet the requirement.
• To ensure that all practices are complete and abreast with legal practices, policies and procedures.
• Review personnel policies, procedures and practices.  Recommend changes, modification or up-dated information to the General Manager.
• Inspect the staff restaurant, locker rooms and other facilities on a regular basis to ensure that they are well operated and maintained.
• To implement an effective Manpower Development System, which maximizes potential and satisfies our present and future manpower needs.
• To ensure that all external communication in the form of Recruitment Ads, External Hotel and People & Culture Activities and Internal Communications through Staff Notice Boards, collateral etc portray a professional image in line with the organization’s standards.

At Abundance, we serve more than great food — we serve a whole experience. From handcrafted Taiwanese buns to rotating craft brews and a vibe that keeps guests coming back, we're building something special in our neighbourhood. We're now looking for a driven and people-first Restaurant Manager to lead the charge.

What you'll do

• Lead daily operations end-to-end

• Own the floor — from service flow and guest experience to team briefings and shift handovers.

• Drive sales performance

• Identify upselling opportunities and coach your team to do the same — consistently and naturally.

• Manage and develop your team. Hire, train, schedule, and motivate front-of-house staff. Set the standard for service excellence every shift.

• Maintain outlet standards. Ensure the dining environment is always guest-ready — clean, welcoming, and aligned with the Abundance brand.
  

What we're looking for

→ Proven experience in F&B or hospitality management

→ Strong leadership with a hands-on, can-do attitude

→ A genuine passion for people, food, and great service

→ Comfortable working in a fast-paced, dynamic environment

→ Clear, confident communicator across all levels of the team

If you’re ready to shine in a supportive environment that values creativity and collaboration, we’d love to hear from you!

At Abundance, we serve more than great food — we serve a whole experience. From handcrafted Taiwanese buns to rotating craft brews and a vibe that keeps guests coming back, we're building something special in our neighbourhood. We're now looking for a driven and people-first Restaurant Manager to lead the charge.

What you'll do

• Lead daily operations end-to-end

• Own the floor — from service flow and guest experience to team briefings and shift handovers.

• Drive sales performance - identify upselling opportunities and coach your team to do the same — consistently and naturally.

• Manage and develop your team - hire, train, schedule, and motivate front-of-house staff. Set the standard for service excellence every shift.

• Maintain outlet standards - ensure the dining environment is always guest-ready — clean, welcoming, and aligned with the Abundance brand.

What we're looking for

→ Proven experience in F&B or hospitality management

→ Strong leadership with a hands-on, can-do attitude

→ A genuine passion for people, food, and great service

→ Comfortable working in a fast-paced, dynamic environment

→ Clear, confident communicator across all levels of the team

If you’re ready to shine in a supportive environment that values creativity and collaboration, we’d love to hear from you!

Location: Pasir Panjang
Salary: Up to $5,400/month
Contract: 12 months

About the Role

We are looking for a driven and detail-oriented Assistant Manager to support finance operations, with a focus on Fixed Assets Management, General Ledger, and Banking & Settlement. This role plays a key part in ensuring accurate financial reporting, strong internal controls, and a smooth transition to outsourced services.

Key Responsibilities

Fixed Assets Management

• Support the transition of fixed assets management to an outsourced service provider (OSP)
• Conduct two rounds of asset verification exercises (~3,000 assets) pre- and post-handover
• Perform reconciliation and resolve discrepancies identified during asset sightings
• Coordinate with internal stakeholders on RFID tagging implementation
• Develop user guides and conduct briefings for OSP onboarding
• Identify process improvements and implement best practices
• Establish and maintain internal controls to safeguard assets and ensure data accuracy

General Ledger

• Process monthly journal entries and ensure accurate GL postings
• Prepare audit schedules and follow up on outstanding items
• Perform monthly bank reconciliations and resolve discrepancies
• Conduct variance analysis for month-end reporting
• Submit returns to the Department of Statistics in compliance with regulations
• Develop and review SOPs for GL operations
• Liaise with internal and external auditors to support audit processes

Banking & Settlement

• Perform daily bank reconciliations and settlement activities
• Establish and maintain automated matching rules for bank transactions

Requirements

• Degree in Accountancy or related discipline
• Minimum 3 years of relevant experience in finance operations
• Strong analytical, communication, and presentation skills
• Proficient in written and spoken English
• Ability to work independently and in a fast-paced environment
• Experience with Workday is an advantage
• Positive attitude, adaptable, and a strong team player
• High level of professionalism and initiative

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)

Role Description

This is a full-time, on-site role for a Travel Specialist, based in the Mumbai Office. The Travel Specialist will be responsible for managing travel arrangements, including booking flights, accommodations, and ground transport for employees and event participants. Key tasks include maintaining seamless communication with clients and vendors, offering top-notch customer service related to travel queries, and effectively coordinating business travel needs. The role also involves ensuring cost efficiency while adhering to the organization’s travel policies.

Qualifications

• 7-10 Years of Proficiency & Experience in managing Travel Arrangements and Business Travel logistics – Both Domestic & International
• Strong Communication and Customer Service skills to coordinate seamlessly with stakeholders i.e. Airlines, Hotels, Travel Service Partners, Internal Team like Project, Operations, Finance etc.  
• Proven experience in End-to-End Travel Management and handling client-specific travel requirements
• Managing Visa requirements for Corporate & Event Related International Travels incl. guidance/assistance to exhibitors & visitors. 
• Travel Service Partner Management incl. their Invoice Submissions and Payments.
• Exceptional organizational and problem-solving skills
• Proficiency in travel booking software, MS Office and Other productivity tools
• Previous experience in event management or working within the trade fair industry is a plus

Bachelor’s degree in hospitality, Business, or a related field is advantageous

Why This Mission:  

The High-end segment, encompassing High Jewelry and Haute Horlogerie, is a key category that CHANEL has high ambitions to develop in the mid-term. Our goal is to become one of the 5 key leading high jewelry brands in the market as well as the referent brand for feminine high-end watches. 

In this context, it is essential that we provide the right level of high end assortment , systems, after-sales service to drive the business development of high-end category in line with our mid term plan roadmap.  

Impact You Can Create In The Role: 

The High-End Merchandising Manager, SEAA & SG will be a key partner of SEAA merchandising and retail community as well as Global HBD for HEB in co-defining HE assortments for SEAA, ensuring relevant and timely transfers, accompanying, and supporting our markets with (new) processes, as well as day-to-day requests.   

Leveraging Singapore’s status as the primary hub for high-end business in the SEAA region, this role is uniquely positioned to drive innovation and operational excellence. By piloting new initiatives in Singapore and disseminating proven strategies and best practices across SEAA markets, the role enhances collaboration, streamlines processes, and elevates the overall standard of merchandising and business development activities throughout the region. 

STOCK TRANSFER MANAGEMENT 

• Manage and review all stock transfers within SEAA and out of SEAA by minimizing the number of transfer lead time, and maximizing the conversion rate in markets.  

• Evaluate based on past sales history, local high-end capabilities and stock situation to make decision on non-planned stock transfer requests between markets. 

• Drive the continuous improvement and optimization of transfer process and system by soundboard with global teams and ensure markets in SEAA follow commercial guidelines and SOPs.  

MANAGE AND DEFINE HIGH-END MODEL STOCK AND SALES THROUGH COLLABORATION WITH MERCHANDISING & RETAIL TEAMS

• Define & follow up the model stock fulfilment.  Monitor and manage High-End stock routings throughout the year to support daily business and clients presentations. Analyze model stock achievement as well as stock quality by monitoring stock and sales data and propose appropriate action plan and transfers to the Merchandising & Business development manager 

• Co-build the SEAA product strategy with markets.  

• Advice Markets on the Special requests and follow through the process and work closely with markets to ensure the best client experience and manage the expectations.  

• Provide weekly/monthly/yearly KPI report 

EVENTS & ROUTINGS FOR HIGH-END STOCK MANAGEMENT 

• Co-define with markets and HBD the HE pieces assortments for all events and routings in SEAA 

• Support Merchandising & Business development manager, SEAA markets in preparing for International and Regional events: communication with markets, sales tools, documents for Operations/Insurance, gathering qualitative and quantitative feedback from markets for a new launch… 

• Assist in the event follow up of timely pieces transfers for delivery and presentation 

• Ad-hoc support market’s event upon need 

PROCESSES & SYSTEM IMPROVEMENT 

• Professionalize the High-end business activities in SEAA & SG. Automate and standardize the transactional/ administrative tasks and operational process which are mainly manually done by excel and emails.   

• Be an expert on the merchandising/operation flow and provide daily operational support to SEAA markets.  

• Ensure markets follow guidelines set by Global and Regional (commercial guidelines, processes)   

• Work closely with IT / Global HBD / Operations for system improvement (transfers, sales registration, analysis, after sales service etc.) 

• Set up SOPs for all HE processes and update HE SEAA sphere. Update SOPs upon need and propose the markets training directions. 

QUALITY CONTROL & AFTER SALES SERVICE 

• Lead SEAA and influence global’s High Jewellery Quality Control and Manipulation standard and procedures from production centric to client centric.  

• Communicate and ensure the implementation of High end pieces handling and packing SOP  

• Collect feedback from markets and provide recommendation to the After-sales service team in SEAA and global on the QC SOP 

• Monitor and implement measures to prevent the damage of stock due to improper handling and packing by markets.  

• Improve the condition of high end pieces in SEAA & SG. Make decision on exceptional repairs before pieces sold to improve the conversion rate for important presentation. 

You are Energised by  

• Thinking innovatively of different ways to approach projects & challenges, leveraging insights, data, and strategic planning 

• Being agile, flexible and able to deal with ambiguity 

• Leading courageously and able to challenge the status quo 

• Collaborating with diverse teams at all levels of organization 

• Influencing critical topics and facilitating meaningful conversations in a non-hierarchal way 

What You Will Bring  

•  Analytical mind set 

• Strong collaboration skills, good team player and good relation and communication skills 

• Agile, flexible and able of adaptability 

• Able to deliver in a fast-paced and multi-cultural environment 

• Eager to learn and to understand the business 

• Innovative and proactive 

• Outspoken, able to challenge status quo 

Key Measurement of Impact 

• Achievement of High end sales target  

• Sufficient level of Model stock in SEAA to support the sales 

• Productivity of the Model stock in Events and Boutiques 

• Timely delivery of pieces to markets and adequate level of assortment vs. planning 

• Improve the condition of high end pieces in SEAA 

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel. 

Key Responsibilities

• Integrate human factors into RCA and FMEA studies to identify failures linked to communication, SOP adherence, and decision-making
• Establish a "Reliability Culture" where procedures are followed, deviations are reported transparently, and the organization moves from a blame culture to one of true accountability
• Design Standard Operating Models (SOMs) that unify technical procedures with human workflows and clear decision escalation protocols
• Develop competency matrices and lead on-the-job coaching to close skill gaps and implement error-prevention techniques
• Drive the behavioral shift to ensure tools like CMMS are not just "available" but are actively used and trusted by the entire team

Qualifications

• Degree in Process / Mechanical / Electrical / Chemical / Mehcatronics engineering
• Min 8 years of experience in oil terminal storage / Oil & Gas / Refinery
• Six Sigma Super / Black Belt certified will be a plus
• Proven track record : Reduce incidents linked to human error and process failures
• Provden track record : Increase SOP compliance and the quality of incident reporting
• Comfortable to be based perm @ Karimun (Indonesia) - (1.5 to 2 hour ferry ride from Singapore ferry terminal)

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913