Total 28 Manager infrastructure engineer job vacancies in F&B / Tourism / Hospitality category in The Philippines

Role Summary

The Client Delivery Manager (CDM) isresponsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset

Role Summary

The Client Delivery Manager (CDM) is responsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset

Job Description & Requirements

Role Purpose

Own end‑to‑end delivery of hybrid IT infrastructure, IT/OT cybersecurity, and the GenAI/ML platform foundation. Lead strategy, operations, governance, and teams to ensure secure, reliable, and scalable technology aligned to business outcomes.

Key Outcomes

• Clear IT strategy and roadmap aligned to business priorities
• Stable hybrid platform (cloud + on‑prem) with strong SLA/SLOs, observability, and cost control
• Improved IT & OT security posture, audit results, and incident response speed
• Mature AI governance (responsible AI, privacy, model risk, auditability)
• GenAI/ML solutions live in production with measurable ROI, productivity, and risk reduction

Core Responsibilities

1) Hybrid IT Infrastructure Ownership

• Servers, virtualization, storage, backup/DR (on‑prem & cloud)
• Network (WAN/LAN/WLAN, segmentation, SD‑WAN/VPN, DNS/DHCP, firewalls, SASE)
• M365 & identity (tenant governance, Entra ID/Azure AD, Exchange, SharePoint, Intune)
• End‑User Computing (devices, imaging, patching, endpoint compliance)
• Operational excellence: monitoring, incident/problem/change management, BCP/DR testing
• Capacity planning, performance optimization, asset inventory, cost optimization
• Standardized reference architectures for hybrid and AI workloads

2) Cybersecurity Leadership (IT & OT)

• Security architecture: zero trust, IAM hardening, encryption, key management, segmentation
• DevSecOps: secure SDLC, threat modeling, scanning, SBOM, container/image security
• OT security: segmentation, access control, monitoring, risk assessments aligned to ops constraints
• Vulnerability & patch management governance with SLAs and reporting
• Lead incident response across AI, IT, and OT (RCA and preventive controls)

3) GenAI & ML Strategy and Delivery

• Define and execute GenAI/ML roadmap aligned to business value
• Own full use‑case lifecycle: discovery → data readiness → build/buy → deploy → monitor
• Apply GenAI patterns: RAG, agentic workflows, guardrails, HITL, evaluation frameworks
• Production standards: versioning, release gates, rollback, monitoring
• Manage AI vendors and contracts (LLMs, vector DBs, MLOps, security)

4) Governance, Risk, Compliance & Responsible AI

• AI governance: responsible AI, bias/quality checks, explainability, audit trails
• Privacy‑by‑design: data classification, access control, retention, DLP, third‑party risk
• Executive reporting: risk register, controls coverage, audit readiness

5) Strategy, Stakeholder & People Leadership

• Define target‑state architecture and 12–24 month roadmap
• Own budgets, investment cases, and vendor contracts
• Lead and develop infrastructure, AI/MLOps, and security teams (direct/matrix)
• Communicate trade‑offs on risk, speed, and cost to senior stakeholders
• Partner with Business, Data/AI, IT Ops, OT, Security, Legal, and Procurement

Scope & Interfaces

• Environment: Hybrid cloud + on‑prem; regional (ASEAN, China, India)
• Travel: Occasional regional travel

Required Qualifications

• Degree in Computer Science, Engineering, AI/Data, Cybersecurity, or equivalent experience
• 10+ years in technology leadership spanning infrastructure, security, and AI/ML
• 5+ years in manufacturing, industrial, or operations environments
• Proven delivery of AI solutions into production with monitoring and support
• Strong knowledge of GenAI/LLMs, hybrid infrastructure, and core security principles
• Familiar with cloud management, such as Azure portal, AWS Console, etc.

Preferred Skills:

• IT/OT security and cross‑domain segmentation programs
• AI/model risk and governance frameworks
• Certifications: Cloud, CISSP/CISM/CCSP, ITIL, networking/security

Job Description & Requirements

Role Purpose

Own end‑to‑end delivery of hybrid IT infrastructure, IT/OT cybersecurity, and the GenAI/ML platform foundation. Lead strategy, operations, governance, and teams to ensure secure, reliable, and scalable technology aligned to business outcomes.

Key Outcomes

• Clear IT strategy and roadmap aligned to business priorities
• Stable hybrid platform (cloud + on‑prem) with strong SLA/SLOs, observability, and cost control
• Improved IT & OT security posture, audit results, and incident response speed
• Mature AI governance (responsible AI, privacy, model risk, auditability)
• GenAI/ML solutions live in production with measurable ROI, productivity, and risk reduction

Core Responsibilities

1) Hybrid IT Infrastructure Ownership

• Servers, virtualization, storage, backup/DR (on‑prem & cloud)
• Network (WAN/LAN/WLAN, segmentation, SD‑WAN/VPN, DNS/DHCP, firewalls, SASE)
• M365 & identity (tenant governance, Entra ID/Azure AD, Exchange, SharePoint, Intune)
• End‑User Computing (devices, imaging, patching, endpoint compliance)
• Operational excellence: monitoring, incident/problem/change management, BCP/DR testing
• Capacity planning, performance optimization, asset inventory, cost optimization
• Standardized reference architectures for hybrid and AI workloads

2) Cybersecurity Leadership (IT & OT)

• Security architecture: zero trust, IAM hardening, encryption, key management, segmentation
• DevSecOps: secure SDLC, threat modeling, scanning, SBOM, container/image security
• OT security: segmentation, access control, monitoring, risk assessments aligned to ops constraints
• Vulnerability & patch management governance with SLAs and reporting
• Lead incident response across AI, IT, and OT (RCA and preventive controls)

3) GenAI & ML Strategy and Delivery

• Define and execute GenAI/ML roadmap aligned to business value
• Own full use‑case lifecycle: discovery → data readiness → build/buy → deploy → monitor
• Apply GenAI patterns: RAG, agentic workflows, guardrails, HITL, evaluation frameworks
• Production standards: versioning, release gates, rollback, monitoring
• Manage AI vendors and contracts (LLMs, vector DBs, MLOps, security)

4) Governance, Risk, Compliance & Responsible AI

• AI governance: responsible AI, bias/quality checks, explainability, audit trails
• Privacy‑by‑design: data classification, access control, retention, DLP, third‑party risk
• Executive reporting: risk register, controls coverage, audit readiness

5) Strategy, Stakeholder & People Leadership

• Define target‑state architecture and 12–24 month roadmap
• Own budgets, investment cases, and vendor contracts
• Lead and develop infrastructure, AI/MLOps, and security teams (direct/matrix)
• Communicate trade‑offs on risk, speed, and cost to senior stakeholders
• Partner with Business, Data/AI, IT Ops, OT, Security, Legal, and Procurement

Scope & Interfaces

• Environment: Hybrid cloud + on‑prem; regional (ASEAN, China, India)
• Travel: Occasional regional travel

Required Qualifications

• Degree in Computer Science, Engineering, AI/Data, Cybersecurity, or equivalent experience
• 10+ years in technology leadership spanning infrastructure, security, and AI/ML
• 5+ years in manufacturing, industrial, or operations environments
• Proven delivery of AI solutions into production with monitoring and support
• Strong knowledge of GenAI/LLMs, hybrid infrastructure, and core security principles
• Familiar with cloud management, such as Azure portal, AWS Console, etc.

Preferred Skills:

• IT/OT security and cross‑domain segmentation programs
• AI/model risk and governance frameworks
• Certifications: Cloud, CISSP/CISM/CCSP, ITIL, networking/security

We are seeking a proactive IT Administrator to manage the digital infrastructure and security for our corporate office and 6 clinical sites. You will lead our Google Workspace strategy, enforce "Zero Trust" security, ensure strict PDPA compliance, and drive operational efficiency by implementing AI-powered workflows.

Key Responsibilities

1. Google Workspace, Identity & Security

• Admin & Governance: Manage OUs, Groups, and Role-Based Access Control (RBAC).
• Security Hardening: Implement MFA, Context-Aware Access, and MDM policies to secure clinical data on all company mobile devices and workstations.
• Security Operations: Lead the implementation of CIS Controls and Zero Trust architecture. Monitor security logs and alerts (SIEM) to identify threats.

2. Lifecycle & PDPA Compliance

• Provisioning: Manage end-to-end employee onboarding/offboarding for IT assets and application credentials.
• Data Protection: Act as a key technical liaison for PDPA compliance, ensuring "Reasonable Security" for patient data, managing data retention schedules, and maintaining an accurate Data Inventory Map.
• Auditing: Conduct regular access reviews and support the Data Protection Officer (DPO) in annual compliance audits.

3. AI Workflow Automation (Business Support)

• Internal Efficiency: Identify manual tasks across clinical and corporate sites and automate them using Google tools (e.g., using Google Forms + AppSheet for patient feedback or stock intake).
• Generative AI: Promote the use of Gemini to assist staff with content drafting, data summarization, and reporting.
• Knowledge Management: Implement NotebookLM to create "grounded" internal knowledge bases (e.g., clinical SOPs, HR policies) for instant staff queries, ensuring AI responses are based only on verified internal data.

4. Network & Infrastructure

• Multi-Site Connectivity: Manage ISP vendors and troubleshoot internet/SD-WAN issues across 7 locations.
• Clinic WiFi: Maintain secure, high-performance WiFi (VLAN-separated) to ensure clinical systems and guest networks remain isolated.

Job Requirements

• Experience: 3–4 years in IT/Systems Administration. Experience in healthcare or retail SMEs is a major plus.

• PDPA Proficiency: Solid understanding of the Singapore Personal Data Protection Act. Holding a Practitioner Certificate in Personal Data Protection (WSQ) or Fundamentals of PDPA is highly preferred.

• Technical Stack: Advanced knowledge of Google Workspace Admin Console, Google Cloud Identity, and MDM solutions.

• AI Literacy: Hands-on experience (or a strong interest) in utilizing Generative AI (Gemini, NotebookLM) and low-code tools (AppSheet/Apps Script) for business process improvement.

• Networking: Experience managing multi-site WiFi environments (e.g., Ubiquiti, Aruba, or Meraki).
  

Job Highlights

• Annual Leave - 14 days onwards

• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones

• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!

• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony 
  

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

You won't just be "keeping the lights on." You will be the architect of a secure, AI-enhanced clinical environment, helping us lead the way in modern healthcare operations in Singapore.

Lead end-to-end project management for lighting and infrastructure works, including planning, execution, monitoring, and completion.

Oversee installation and maintenance of public lighting systems, street lighting networks, and related electrical infrastructure.

Manage project timelines, budgets, resources, and subcontractors to ensure delivery within scope and contractual requirements.

Coordinate with government authorities, consultants, engineers, and clients to ensure compliance with regulatory and technical standards.

Review technical drawings, specifications, and engineering plans to ensure accuracy and feasibility.

Drive project scheduling, risk management, and issue resolution across all phases of the project lifecycle.

Ensure strict adherence to workplace safety, environmental regulations, and quality assurance standards.

Lead site teams, supervisors, and engineers to ensure operational efficiency and accountability.

Prepare progress reports, project documentation, and presentations for senior management and stakeholders.

Support implementation of smart lighting technologies, automation systems, or infrastructure upgrades where applicable.

about the company

Our client is a leading main contractor with over 50 years of history in Singapore. Their projects are mainly for infra in semicon and pharma

about the job

• Lead the entire tender lifecycle—from identifying opportunities to timely final submission—while continuously improving bidding processes
• Generate precise costings from first-principle build-ups and conduct detailed quantity take-offs
• Apply strong technical knowledge of infrastructure works and methodologies to define project scopes and strategic pricing
• Collaborate cross-functionally to craft compelling, high-quality tender documents that effectively communicate the company’s value proposition
• Evaluate subcontractor quotations, cross-check quantities to prevent omissions, and assess cost impacts (including value engineering and variations)
• Manage, guide, and mentor the Quantity Surveying (QS) team to ensure high performance and accuracy under tight deadlines

skills & experience required

• Bachelor's Degree in Quantity Surveying/Construction/Civil Management 
• Minimum 10 years of tendering and costing estimation in pharma/civil infra
• Proficient in cost estimation software and MS Excel
• Proven track record of leading successful bids and securing new business
• Deep commercial acumen, including expertise in contract law and negotiation strategies

If you are interested in the position
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

about the company

Our client is a leading main contractor with over 50 years of history in Singapore. Their projects are mainly for infra & M&E

about the job

• Lead the entire tender lifecycle—from identifying opportunities to timely final submission—while continuously improving bidding processes
• Generate precise costings from first-principle build-ups and conduct detailed quantity take-offs
• Apply strong technical knowledge of infrastructure works and methodologies to define project scopes and strategic pricing
• Collaborate cross-functionally to craft compelling, high-quality tender documents that effectively communicate the company’s value proposition
• Evaluate subcontractor quotations, cross-check quantities to prevent omissions, and assess cost impacts (including value engineering and variations)
• Manage, guide, and mentor the Quantity Surveying (QS) team to ensure high performance and accuracy under tight deadlines

skills & experience required

• Bachelor's Degree in Quantity Surveying/Construction/Civil Management 
• Minimum 15 years of tendering and costing estimation in either civil infrastructure / MRT / CAG Projects
• Proficient in cost estimation software and MS Excel
• Proven track record of leading successful bids and securing new business
• Deep commercial acumen, including expertise in contract law and negotiation strategies

If you are interested in the position
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

RESPONSIBILITIES

Technical Support:

• Serve as the primary point of contact for all IT-related issues.

• IT asset management, including replacement and maintenance.

• Maintain and monitor the company’s servers to ensure optimal performance, security, and uptime.

• Provide support for software-related issues on server and cloud platforms.

• Administer and support the Microsoft 365 and Azure environments, ensuring correct user access, permissions, and security controls.

• Provide helpdesk and IT support, including diagnosing and resolving hardware, network and connectivity issues.

• Perform hardware, user access setup, configuration, and troubleshooting for desktops, laptops, etc.

• Provide basic IT security awareness training and guidance to employees.

IT Security:

• Manage and maintain security controls across servers, network security, firewalls and hardware.

• Manage and implement email security measures to protect against phishing, spam and other cyber threats.

• Develop, implement, and maintain IT policies and procedures and disaster recovery plan.

• Maintain accurate and up-to-date documentation for IT systems, access, and security processes.

• Conduct regular system audits and vulnerability assessments.

• Ensure secure access and compliance for remote working staff and company-owned devices.

• Stay up to date with relevant IT and cybersecurity trends, threats, and best practices.

REQUIREMENTS

• 3-5 years of hands-on experience managing IT Infrastructure and/or cybersecurity

• Strong working knowledge of Azure and Microsoft 365 environments.

• Working knowledge of IT security fundamentals, including endpoint protection, email security, access control, and basic incident response.

• Proven ability to personally execute core IT tasks rather than outsourcing key responsibilities.

• Ability to work independently, take ownership, and commit fully to a full-time role.

• Strong communication and collaboration skills.

• Relevant certifications (eg. CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

• Ability to occasionally travel to regional office

Please indicate your expected salary in your resume.

Location: North-east, Singapore / Central

Specialization: A1 Main Contractor – Infrastructure & Civil Engineering

Key Responsibilities

• Lead and manage the full spectrum of the tendering process for major Infrastructure and Changi-based projects.

• Review tender documents, scope of works, and technical specifications to ensure competitive and accurate submissions.

• Collaborate with various stakeholders, including subcontractors, suppliers, and internal engineering teams, for cost estimation and value engineering.

• Oversee quantity taking, cost analysis, and risk assessment for large-scale civil contracts.

• Attend tender interviews and site show-rounds as the primary technical representative.
  

Requirements

• Proven experience working with a Main Contractor on large-scale infrastructure projects.
• Direct experience with Changi Projects or similar high-security/aviation environments is highly advantageous.
• In-depth knowledge of local construction regulations, PSSCOC, and tendering procedures in Singapore.
• Strong leadership, negotiation, and analytical skills.
• Relevant degree in Civil Engineering, Building, Quantity Surveying, or a related field.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

about the company

Our client is a leading main contractor with over 50 years of history in Singapore. Their projects are mainly for infra & M&E

about the job

• Lead the entire tender lifecycle—from identifying opportunities to timely final submission—while continuously improving bidding processes
• Generate precise costings from first-principle build-ups and conduct detailed quantity take-offs
• Apply strong technical knowledge of infrastructure works and methodologies to define project scopes and strategic pricing
• Collaborate cross-functionally to craft compelling, high-quality tender documents that effectively communicate the company’s value proposition
• Evaluate subcontractor quotations, cross-check quantities to prevent omissions, and assess cost impacts (including value engineering and variations)
• Manage, guide, and mentor the Quantity Surveying (QS) team to ensure high performance and accuracy under tight deadlines

skills & experience required

• Bachelor's Degree in Quantity Surveying/Construction/Civil Management 
• Minimum 15 years of tendering and costing management in either Infra/M&E/Building Projects
• Proficient in cost estimation software and MS Excel
• Proven track record of leading successful bids and securing new business
• Deep commercial acumen, including expertise in contract law and negotiation strategies

If you are interested in the position
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

About ALPS

ALPS Pte Ltd, set up in 2018 as part of Ministry of Health’s(MOH) strategic thrust in delivering value-based supply chain solutions topublic healthcare.

As the public healthcare supply chain agency, we design andexecute a national level end-to-end supply chain

blueprint in partnership with 27 Public HealthcareInstitutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat insustaining our mission, developing new capabilities and re-engineeringprocesses to future-proof Singapore’s healthcare supply chain landscape –makingit more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark ona meaning career that brings value and impact to the population. Apply now ifthat sounds like something you would like to be a part of.

Job Summary:

The Procurement Manager will be responsible for managing procurement activitiesrelated to infrastructure and facilities maintenance. This role involvesplanning, sourcing, and managing suppliers to ensure the timely andcost-effective acquisition of materials, equipment, and services necessary formaintaining the organisation’s infrastructure and facilities.

Work Location: West side of Singapore

Key Responsibilities:

• Develop and implement procurementstrategies for hospital infrastructure projects, including new buildings,renovations, and medical facility upgrades.
• Manage the procurement process for infrastructure and facilities maintenance projects, including supplier selection, negotiation, and contract management.

• Collaborate with project managers,engineers, architects, and hospital stakeholders to align procurement planswith project timelines and budgets.

• Collaborate with internal teams such as facilities management, engineering, and project management to understand procurement requirements and specifications.
• Develop and maintain strong relationships with suppliers and contractors to ensure quality, reliability, and competitive pricing.
• Tendering and Contract Management:

o  Prepare,issue, and evaluate tenders, requests for proposals (RFPs), and quotations forconstruction, equipment, and services.

o  Negotiatecontract terms, conditions, and pricing with suppliers and contractors.

o  Ensurecontracts comply with public sector procurement regulations and hospitalpolicies.

• Evaluate supplier performance and ensure compliance with contract terms and organisational policies.
• Monitor market trends and identify opportunities for cost savings and process improvements.
• Prepare procurement documentation, including requests for quotations (RFQs), purchase orders, and contracts.
• Ensure timely delivery of goods and services to support uninterrupted maintenance operations.
• Maintain accurate procurement records and reports for management review.
• Support risk management by identifying and mitigating procurement-related risks.

Qualificationsand Skills:

• Bachelor’s degree in Supply Chain Management, Engineering, Project Management, or related field.
• Minimum 5-10 years of procurement experience, with at least 3 years in construction or large infrastructure projects, preferably healthcare-related.
• Strong knowledge of public sectorprocurement PSSCOC conditions of contract model.
• Proven experience in tendering,contract negotiation, and supplier management.
• Familiarity with hospital constructionstandards, medical equipment procurement, and healthcare facility compliancerequirements.
• Experience in procurement, preferably in infrastructure, construction, or facilities maintenance sectors.
• Strong negotiation and vendor management skills.
• Good understanding of procurement policies, contract management, and compliance requirements.
• Excellent communication and interpersonal skills.
• Proficient in procurement software and Microsoft Office applications.
• Detail-oriented with strong organizational and analytical abilities.

By submittingany application or resume to us, you will be deemed to have agreed andconsented to us collecting, using, retaining and disclosing your information topotential hiring managers for their consideration. All information will betreated with highest confidentiality.

An excitingcareer awaits you at ALPS. Join us to embark on a meaning career that bringsvalue and impact to the population. Apply now if that sounds like something youwould like to be a part of.

Onlyshortlisted candidates would be notified.

Role Purpose

Own end‑to‑end delivery of hybrid IT infrastructure, IT/OT cybersecurity, and the GenAI/ML platform foundation. Lead strategy, operations, governance, and teams to ensure secure, reliable, and scalable technology aligned to business outcomes.

Key Outcomes

• Clear IT strategy and roadmap aligned to business priorities
• Stable hybrid platform (cloud + on‑prem) with strong SLA/SLOs, observability, and cost control
• Improved IT & OT security posture, audit results, and incident response speed
• Mature AI governance (responsible AI, privacy, model risk, auditability)
• GenAI/ML solutions live in production with measurable ROI, productivity, and risk reduction

Core Responsibilities

1) Hybrid IT Infrastructure Ownership

• Servers, virtualization, storage, backup/DR (on‑prem & cloud)
• Network (WAN/LAN/WLAN, segmentation, SD‑WAN/VPN, DNS/DHCP, firewalls, SASE)
• M365 & identity (tenant governance, Entra ID/Azure AD, Exchange, SharePoint, Intune)
• End‑User Computing (devices, imaging, patching, endpoint compliance)
• Operational excellence: monitoring, incident/problem/change management, BCP/DR testing
• Capacity planning, performance optimization, asset inventory, cost optimization
• Standardized reference architectures for hybrid and AI workloads

2) Cybersecurity Leadership (IT & OT)

• Security architecture: zero trust, IAM hardening, encryption, key management, segmentation
• DevSecOps: secure SDLC, threat modeling, scanning, SBOM, container/image security
• OT security: segmentation, access control, monitoring, risk assessments aligned to ops constraints
• Vulnerability & patch management governance with SLAs and reporting
• Lead incident response across AI, IT, and OT (RCA and preventive controls)

3) GenAI & ML Strategy and Delivery

• Define and execute GenAI/ML roadmap aligned to business value
• Own full use‑case lifecycle: discovery → data readiness → build/buy → deploy → monitor
• Apply GenAI patterns: RAG, agentic workflows, guardrails, HITL, evaluation frameworks
• Production standards: versioning, release gates, rollback, monitoring
• Manage AI vendors and contracts (LLMs, vector DBs, MLOps, security)

4) Governance, Risk, Compliance & Responsible AI

• AI governance: responsible AI, bias/quality checks, explainability, audit trails
• Privacy‑by‑design: data classification, access control, retention, DLP, third‑party risk
• Executive reporting: risk register, controls coverage, audit readiness

5) Strategy, Stakeholder & People Leadership

• Define target‑state architecture and 12–24 month roadmap
• Own budgets, investment cases, and vendor contracts
• Lead and develop infrastructure, AI/MLOps, and security teams (direct/matrix)
• Communicate trade‑offs on risk, speed, and cost to senior stakeholders
• Partner with Business, Data/AI, IT Ops, OT, Security, Legal, and Procurement

Scope & Interfaces

• Environment: Hybrid cloud + on‑prem; regional (ASEAN, China, India)
• Travel: Occasional regional travel

Required Qualifications

• Degree in Computer Science, Engineering, AI/Data, Cybersecurity, or equivalent experience
• 10+ years in technology leadership spanning infrastructure, security, and AI/ML
• 5+ years in manufacturing, industrial, or operations environments
• Proven delivery of AI solutions into production with monitoring and support
• Strong knowledge of GenAI/LLMs, hybrid infrastructure, and core security principles
• Familiar with cloud management, such as Azure portal, AWS Console, etc.

Preferred Skills:

• IT/OT security and cross‑domain segmentation programs
• AI/model risk and governance frameworks
• Certifications: Cloud, CISSP/CISM/CCSP, ITIL, networking/security

We are seeking a proactive IT Administrator to manage the digital infrastructure and security for our corporate office and 6 clinical sites. You will lead our Google Workspace strategy, enforce "Zero Trust" security, ensure strict PDPA compliance, and drive operational efficiency by implementing AI-powered workflows.

Key Responsibilities

1. Google Workspace, Identity & Security

• Admin & Governance: Manage OUs, Groups, and Role-Based Access Control (RBAC).
• Security Hardening: Implement MFA, Context-Aware Access, and MDM policies to secure clinical data on all company mobile devices and workstations.
• Security Operations: Lead the implementation of CIS Controls and Zero Trust architecture. Monitor security logs and alerts (SIEM) to identify threats.

2. Lifecycle & PDPA Compliance

• Provisioning: Manage end-to-end employee onboarding/offboarding for IT assets and application credentials.
• Data Protection: Act as a key technical liaison for PDPA compliance, ensuring "Reasonable Security" for patient data, managing data retention schedules, and maintaining an accurate Data Inventory Map.
• Auditing: Conduct regular access reviews and support the Data Protection Officer (DPO) in annual compliance audits.

3. AI Workflow Automation (Business Support)

• Internal Efficiency: Identify manual tasks across clinical and corporate sites and automate them using Google tools (e.g., using Google Forms + AppSheet for patient feedback or stock intake).
• Generative AI: Promote the use of Gemini to assist staff with content drafting, data summarization, and reporting.
• Knowledge Management: Implement NotebookLM to create "grounded" internal knowledge bases (e.g., clinical SOPs, HR policies) for instant staff queries, ensuring AI responses are based only on verified internal data.

4. Network & Infrastructure

• Multi-Site Connectivity: Manage ISP vendors and troubleshoot internet/SD-WAN issues across 7 locations.
• Clinic WiFi: Maintain secure, high-performance WiFi (VLAN-separated) to ensure clinical systems and guest networks remain isolated.

Job Requirements

• Experience: 3–4 years in IT/Systems Administration. Experience in healthcare or retail SMEs is a major plus.

• PDPA Proficiency: Solid understanding of the Singapore Personal Data Protection Act. Holding a Practitioner Certificate in Personal Data Protection (WSQ) or Fundamentals of PDPA is highly preferred.

• Technical Stack: Advanced knowledge of Google Workspace Admin Console, Google Cloud Identity, and MDM solutions.

• AI Literacy: Hands-on experience (or a strong interest) in utilizing Generative AI (Gemini, NotebookLM) and low-code tools (AppSheet/Apps Script) for business process improvement.

• Networking: Experience managing multi-site WiFi environments (e.g., Ubiquiti, Aruba, or Meraki).
  

Job Highlights

• Annual Leave - 14 days onwards

• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones

• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!

• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony 
  

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

You won't just be "keeping the lights on." You will be the architect of a secure, AI-enhanced clinical environment, helping us lead the way in modern healthcare operations in Singapore.

Company Overview

La Royale Group is a diversified holding company with ventures across gaming technology, fintech, marketing and real estate. We focus on building and scaling technology-driven businesses that challenge conventional models and create new opportunities in their respective industries.

Our goal is to set the global standard for thoughtful innovation. At La Royale Group we don’t just invest - we build. 

About the Role

We are seeking a hands-on and execution-focused IT Manager to oversee daily IT operations and support business technology initiatives at Group-level. This role works closely with the Leadership Team and key business stakeholders to ensure IT systems, infrastructure, and applications effectively support operational needs.

The ideal candidate combines strong project execution and infrastructure management capabilities with the ability to bring clarity, standardization, and operational discipline to IT practices, translating business needs into practical and scalable technology solutions.

 IT Operations & Infrastructure Management

• Ensure smooth and efficient operation of all IT infrastructure, including: Network (LAN/WAN, internet, wireless), servers and cloud environments, security systems, business applications and system infrastructure
• Oversee system performance, availability, maintenance, and upgrades
• Ensure high reliability and minimal downtime

IT Governance, Risk & Compliance

• Support the implementation of IT policies, SOPs, and governance frameworks
• Ensure compliance with corporate standards and regulatory requirements
• Manage IT risk assessments and ensure proper controls are in place
• Maintain documentation related to systems, assets, and processes

Systems Implementation/ Integration & Project Execution

• Analyse business processes and collaborate with key stakeholders to identify, design, and implement appropriate IT solutions aligned with operational needs
• Translate business requirements into project scope, deliverables, timelines, resource plans, and workplans
• Plan, manage, and execute Group-level IT projects, ensuring alignment with business objectives
• Track, monitor, and report project progress to stakeholders, ensuring delivery within agreed scope, timeline, and budget
• Recommend system enhancements and process improvements to drive operational efficiency and performance

IT Service Desk & End-User Support (HQ Office)

• Manage end-to-end IT support for HQ employees; covering hardware, software, network access, and business applications
• Oversee IT onboarding and offboarding processes, including user account setup, access provisioning, asset allocation, and timely access revocation
• Provide timely troubleshooting and resolution of incidents and service requests within agreed service levels
• Ensure proper setup, maintenance, and lifecycle management of end-user devices
• Maintain accurate documentation of user access, IT assets, and support records

Who We’re Looking For

• Strong analytical and problem-solving skills with the ability to translate business needs into practical IT solutions
• Hands-on and operationally driven
• Proactive, adaptable, and able to manage multiple priorities in a fast-paced environment
• Service-oriented mindset with a focus on user experience and operational efficiency

Skills & Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field
• 5–8 years of progressive IT experience
• Proven experience managing IT operations, infrastructure, and end-user support services
• Strong experience in system implementation, business applications integration, and project delivery
• Solid understanding of networks (LAN/WAN/Wi-Fi), servers, cloud environments, and cybersecurity practices
• Experience overseeing IT governance, risk management, and compliance controls
• Demonstrated ability to manage vendors, service providers, and external partners
• Strong project management capabilities with experience defining scope, timelines, resources, and reporting
• Excellent communication, documentation, and stakeholder management skills