Total 22 construction manager job vacancies in F&B / Tourism / Hospitality category in D26 Springleaf, Upper Thomson

Company Overview

CHIN EE BUILDERS is a Singapore-based steel construction company with over 40 years of experience delivering fabrication, engineering, and installation services for commercial, industrial, residential, and infrastructure projects.

Job Summary

Lead the Steel & Metal Works division by driving business development, managing project delivery, ensuring profitability, and fostering a high-performance team culture focused on safety and quality.

Responsibilities

• Lead the team to source projects, prepare quotes, and submit tenders to secure new business opportunities
• Oversee pricing strategies, optimize costs, and negotiate contracts to maximize profitability
• Build and maintain strong relationships with main contractors, developers, and consultants to support business growth
• Assign jobs to team leaders and coordinate project activities across design, fabrication, and installation phases
• Manage end-to-end project execution to ensure timely delivery, budget adherence, and compliance with quality standards
• Supervise subcontractors, suppliers, and site teams to maintain operational efficiency and safety
• Monitor project margins, control costs, and manage division profitability through effective financial oversight
• Track budgets, cash flow, and performance metrics to identify and implement improvements in operational efficiency
• Lead and mentor engineers, project managers, and fabrication teams to develop skills and promote accountability
• Foster a high-performance culture emphasizing safety, quality, and team collaboration
• Ensure full compliance with Singapore regulations, including BCA and WSH standards, through risk assessments and audits
• Drive continuous improvement initiatives to enhance safety and operational processes

Required competencies and certifications

• Degree or Diploma in Engineering, Project Management, or a related field
• Minimum 7 years of experience in the structural steel or metal works industry
• Proven skills in tendering, costing, and project execution
• Demonstrated ability to manage multiple projects and lead teams effectively

Preferred competencies and qualifications

• Leadership experience with P&L or business unit responsibility preferred (helps but not essential to perform core duties)
• StEr certification is an advantage (not essential for core duties)

Job Responsibilities

• Loyalty - Steer and manage the strategic and operational functions of the PLC VIP Program. Lead the optimisation of campaigns in order to maximize acquisition of new VIP customers and retention of existing customers.
• Partnerships (as an extension of Loyalty) - Engage and maintain collaborations with partners (subsidiaries, shopping malls and potential partners) to enhance our customers’ experience with PLC and to place PLC at the top of the minds of the pets community.
• Events (as extension of CRM) - Participate in pets related events, ensure these events are operated smoothly and event objectives are met.
• Public Relations - Work with PR agency to ensure appropriate response to customer feedback on social channels & forums as well as press queries
• CSR - Facilitate requests for donations and support from various communities, and ensure Pet Lovers Foundation funds are properly managed and maintained.

Job Requirements

• Degree in Marketing, PR or equivalent
• Minimum 8 - 10 years of relevant experience in Loyalty or CRM, partnership, events and CSR management. 
• Experience of working in retail environment and in CRM
• A proactive self-starter and approachable communicator with a proven track record of taking initiative and fostering collaboration.
• Ability to work in a fast paced, dynamic and challenging work environment.

Only shortlisted candidates will be notified.

Role Objective

The Assistant Manager / Manager leads DOT's impact evaluation efforts to strengthen intervention measures and program enhancement.

Main deliverables for role:

• Design and implement M&E activities for all client facing projects/ programs run in the organisation; and
• Support program leads/ managers with collection and analysis of data in relation to the progress of their projects;

This person will also support the CEO to interface with various stakeholders where necessary and be a key team member when setting and evaluating grant KPIs, and work closely with the Fundraising department to ensure relevant data points are captured.

Main Responsibilities:

1) Monitoring & Evaluation

• Responsible for providing strategic inputs to the management to ensure the organization maintains its course to fulfil its mission. This includes:
• Developing and strengthening indicator criteria, monitoring strategy, inspection and evaluation procedures on ongoing and new projects/programs with Funders.
• Ensuring consistent data collection in order to track expenditures progress towards achieving the project/ program output, measuring KPIs for funded/ non-funded programs.
• Working closely with the operations team to ensure smooth implementation of Family Stoplight
• Monitor the sustainability of all project/ program KPIs, closely supporting Fundraising and Operations Departments with the reporting of these results
• Provide high quality, and timely input/ feedback to management on key projects/ programs’ progress and outcomes of activities
• Identifying bottlenecks through regular measurement activities and suggest mitigation strategies to improve the efficiency and effectiveness of the projects/ programs
• Participate in annual project/ strategic reviews and planning workshops and assist in
• Preparing relevant reports and highlighting risks and issues, where necessary
• Designing and implementing the M&E activities of all new projects
• Assist the project leads in preparing Quarterly/ Annual reports on the progress of these projects/programs
• Assist in coordinating across the available components of the various programs to ensure effective implementation of M&E efforts.  Assist the team with M&E tools and in supporting them in their use;
• Ensure the monitoring and evaluation efforts are translated to communication pieces to relevant stakeholders (internal and external). Work closely with the Financial Controller (FC) to monitor the activities being carried out to meet its objectives and provide suggestions on how to improve based on the analytics, wherever appropriate.
• Provide the impact evaluation findings to the Programs and Impact Committee / Board and is a key enabler to strengthen intervention measures and enhance thought leadership in the social service sector.

2) Salesforce

• To support the program and operations team in ensuring the integrity of information in Salesforce platform including the management and maintenance of said information.
• Ensure dashboards for KPIs are being updated in a timely manner, including ensuring parameters for additional criteria are included in the configuration of the platform.

3)     Running Funded Programmes 

• Ensure all necessary MOUs with external parties (e.g. MSF or Corporate Donors) are in place and are updated to ensure seamless execution of agreed timelines, deliverables and KPIs.
• Oversee and ensure smooth running of the entire projects, which includes:
• Assessing the needs of a project, and if necessary, building and training a skilled team to ensure KPIs can be met;
• Refining (if necessary) SOP to ensure all stakeholders are clear on the processes, requirements and KPIs to be achieved for the programmes;
• Completing necessary reporting to ensure momentum of study and surface any challenges or resourcing needs as needed.
• Support research efforts in data gathering exercises, including but not limited to, data extraction, conducting surveys and interviews, and facilitating focus group discussions.
• Participate in relevant meetings with external partners e.g. funders, MSF etc. where needed

4) General

• Assist Fundraising Team in preparing Grant / Funding impact reports with impact outcomes from specifically funded programmes
• Organize and conduct training on M&E tools for staff/ beneficiaries/ any relevant stakeholders;
• Share learnings with other partners when the need arises and be a DOT spokesperson at relevant events

• Opportunities for Professional Development 
• Reputable Organisation
• Competitive Remuneration Package

As a Hospitality Operations Manager, you will be responsible for the following duties: 

• Oversee daily operations across assigned hospitality and accommodation properties.

• Lead cross-functional teams to deliver exceptional guest experiences.

• Maintain operational excellence and service quality standards.

• Manage manpower planning, performance, and staff development.

• Drive operational efficiency and continuous improvement initiatives.

• Ensure properties are well-maintained and operationally ready.

• Coordinate with vendors and service partners to support operations.

• Ensure compliance with safety, regulatory, and company requirements.

• Monitor operational KPIs and prepare management reports.

• Support property openings, inspections, and other strategic initiatives.

Requirements: 

• Diploma or Degree in Hospitality Management, Hotel Management, Business Administration, Tourism or related field.

• At least 5 years of hospitality operations experience.

• At least 2–3 years in a supervisory or management position.

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email: APPLY@ALLIEDSEARCH.COM.SG
 
We regret to inform that only shortlisted candidates will be notified.
 
ALLIED SEARCH PTE. LTD.
EA LICENSE :        19C9777

The Senior Logistics & Operations Development Manager will play a key role in supporting the operational development and market growth of the company’s logistics and technical-related service offerings.

This position requires a highly experienced individual capable of managing operational logistics frameworks while supporting business development and marketing initiatives in a startup environment.

Key responsibilities include:

• Develop and implement operational frameworks for logistics and fulfilment activities.

• Support business development initiatives through operational planning and logistics capability development.

• Assist in operational marketing initiatives related to logistics and service deployment.

• Coordinate operational resources for logistics operations including fulfilment, sorting, delivery, and distribution activities.

• Support engineering-related business opportunities by bridging technical understanding with operational logistics execution.

• Work closely with management to identify opportunities for operational expansion and service deployment.

• Establish operational SOPs and systems to support scalable logistics operations.

• Liaise with vendors, operational partners, and stakeholders to ensure smooth deployment of logistics activities.

• Support startup growth initiatives including new service rollout and operational structuring.
  

  Preferred Competencies

  Logistics operations development

  Fulfilment & distribution planning

  Operational marketing support

  Technical business development

  Startup operations scaling

  Process design & SOP implementation

Job Summary

We are seeking a commercially astute and creatively driven Restaurant Manager to lead daily operations, launch a new F&B concept, and drive brand visibility through strategic marketing and public relations.

Responsibilities

• Lead the launch of a new food and beverage concept to establish market presence and customer engagement
• Manage daily restaurant operations to ensure smooth service delivery and operational excellence
• Develop and execute marketing strategies across social media platforms including TikTok, Facebook, Instagram, RedNote, WeChat, and Google SEO to increase brand awareness and revenue
• Cultivate and maintain relationships with media outlets and influencers to enhance public relations and brand reputation
• Serve as the public face of the brand, representing the restaurant in community and media engagements
• Monitor and analyze marketing campaign performance to optimize strategies and maximize business outcomes

We are seeking a highly motivated and experienced Central Kitchen Manager to oversee the daily operations of our food manufacturing and production facility. The successful candidate will be responsible for managing production efficiency, food safety compliance, cost control, inventory management, quality assurance, and business development initiatives to support the growth of the Company.

This role requires strong leadership skills, operational expertise, and the ability to drive continuous improvement in a fast-paced food manufacturing environment.

Key Responsibilities

• Oversee daily Central Kitchen operations and production planning.
• Ensure food safety, hygiene and regulatory compliance, including SFA, WSH and SS 590 requirements.
• Monitor production output, product quality and timely delivery of goods.
• Manage inventory, procurement, stock control and supplier relationships.
• Control food costs, wastage and operational expenses.
• Handle quality issues, customer feedback and corrective actions.
• Prepare budgets, sales forecasts and monthly performance reports.
• Lead new product development and operational improvement projects.
• Train, supervise and develop production staff.

Requirements

• Minimum 3 years of relevant experience in a Central Kitchen, Food Manufacturing or Catering environment.
• Possess Food Safety & Hygiene Certificate Level 3 - (Level 4 preferred).
• Good knowledge of food safety standards, HACCP and SS 590.
• Strong leadership, problem-solving and communication skills.
• Familiar with inventory management, cost control and budgeting.
• Proficient in Microsoft Word and Excel.

Preferred Experience

• Experience managing a food manufacturing facility supplying multiple outlets.
• Knowledge of food production planning and quality assurance systems.

Salary: To be offered based on qualifications, skills and relevant working experience.

EQUESTRIAN FEDERATIONOF SINGAPORE

High Performance & Development Manager

Full-Time |  Singapore |  Salary: Competitive(commensurate with experience)

Shape Singapore's Equestrian High-Performance Pathway

About the Equestrian Federation of Singapore

The Equestrian Federation of Singapore (EFS) is the national governing body for equestrian sport in Singapore, affiliated with the Fédération Équestre Internationale (FEI), the Asian Equestrian Federation (AEF), and the Singapore National Olympic Council (SNOC). EFS drives the development and high performance of equestrian disciplines across the nation, representing Singapore on the regional and global stage.

With sustained investment from Sport Singapore and a growing community of riders and equine establishments, EFS is embarking on an exciting new chapter — and we are looking for a motivated, driven professional to lead our High Performance & Development function.

High Performance & Development Manager

Full-Time |  Singapore |  Salary: Competitive(commensurate with experience)

Shape Singapore's Equestrian High-Performance Pathway

About the Equestrian Federation of Singapore

The Equestrian Federation of Singapore (EFS) is the national governing body for equestrian sport in Singapore, affiliated with the Fédération Équestre Internationale(FEI), the Asian Equestrian Federation (AEF), and the Singapore National Olympic Council (SNOC). EFS drives the development and high performance of equestrian disciplines across the nation, representing Singapore on the regional and global stage.

With sustained investment from Sport Singapore and a growing community of riders and equine establishments, EFS is embarking on an exciting new chapter — and we are looking for a motivated, driven professional to lead our High Performance &Development function.

The Opportunity

This is a rare opportunity to own Singapore's equestrian high-performance strategy end-to-end. You will be the engine behind our National and Development Teams — managing everything from competition logistics and athlete welfare to stakeholder partnerships and long-term program planning. If you are passionate about sport, thrive in a fast-paced environment, and want your work to mean something on the national and international stage, this role is for you.

Key Responsibilities

High Performance Program Management

•   Lead the planning, coordination and delivery of all training and competition activities.

•   Serve as Team Manager at major multi-sport games, regional championships, and overseas training camps.

•   Develop and monitor high performance KPIs in alignment with EFS's strategic plan and Sport Singapore's high-performance framework.

•   Manage all matters pertaining to administrative submissions to the organisation.

Stakeholder& Partnership Management

•   Build and maintain strong working relationships with Sport Singapore, SNOC, SNPC, and other key national bodies.

•   Forge partnerships with equine riding establishments, coaches and external stakeholders to strengthen the HP pipeline.

•   Represent EFS at national and international forums, keeping abreast of FEI and AEF rules, events and competitions.

•   Recommend and implement relevant changes to align EFS practices with international standards.

Administration& Governance

•   Maintain comprehensive, accurate records of national teams, competitions, programs and events.

•   Provide secretariat support for the Competition Sub-Committee.

•   Prepare regular reports and updates for the Executive Director and Board as required.

•   Coordinate all high participation activities and programs, ensuring a strong link between grassroots and elite pathways.

What We're Looking For

Essential

•   Degree in Sports Management, Physical Education, Business Administration or a related discipline.

•   Minimum3–5 years of experience in sports administration, with demonstrable involvement in high performance or national team programes.

•   Strong knowledge of Singapore's sports ecosystem — including familiarity with Sport Singapore, SNOC and national sporting frameworks.

•   Excellent organisational and project management skills, with the ability to manage multiple workstreams simultaneously.

•   Strong interpersonal and communication skills — written and spoken — with the ability to engage diverse stakeholders at all levels.

•   Willingness and ability to travel for overseas competitions and training camps.

Advantageous

•   Knowledge of or experience in equestrian sport, FEI regulations, or the broader equine industry.

•   Experience working with National Sports Associations (NSAs) or multi-sport bodies.

•   Familiarity with various Spex Schemes and athlete welfare frameworks.

What We Offer

•   The opportunity to make a direct and lasting impact on Singapore's equestrian high-performance programe.

•   A collaborative working environment within a passionate, close-knit national federation.

•   Exposure to international competitions, regional federations (FEI / AEF) and Singapore's elite sports ecosystem.

•   Competitive salary commensurate with experience.

How to Apply

Interested candidates are invited to submit the following to

recruitment@efs.org.sg

•    A current curriculum vitae (CV).

•   A cover letter (no more than one page) explaining why you are the right fit for this role.

•   Contact details of two professional referees.

Only shortlisted candidates will be contacted. EFS is an equal opportunity employer and values diversity in all its forms.

Lead end-to-end delivery of large-scale, multi-country payments and trade finance transformation programs across APAC, ensuring alignment with global strategy and regional regulatory requirements.

Own full program lifecycle including scope, budgeting (~$20M), timelines, risk management, and dependencies across complex, multi-geography environments.

Drive core banking and real-time payments platform implementations (ISO 20022, RTP/FAST), ensuring high availability, scalability, and seamless cross-border integration.

Manage and lead cross-functional teams across Technology, Architecture, Infrastructure, Security, Compliance, and Business, including global vendors and offshore/onshore delivery models.

Establish governance frameworks, executive reporting, and escalation processes to ensure delivery transparency, operational efficiency, and stakeholder alignment.

Oversee production stability through incident management (MiM), ensuring rapid triage, resolution, and continuous improvement for mission-critical systems.

Drive strategic initiatives including cloud transformation, infrastructure modernization, AI-driven automation, cost optimization, and regulatory compliance across enterprise platforms.

[Job ID: 1155177]

Responsibilities

• Develop and execute merchandising and sales strategies to meet revenue, stock, and profit targets.
• Manage buying budgets, product mix, inventory levels, sourcing, and supplier negotiations.
• Forecast and analyze trends, and consumer demands across product categories.
• Conduct market research to identify trends, opportunities, and new suppliers.
• Plan procurement, delivery schedules, vendor programmes, and overseas buying trips.
• Drive online store performance and integrate offline–online sales channels.
• Plan and implement promotions, advertising, and visual merchandising.
• Oversee daily operations, sales performance, and cost control.
• Lead, train, and evaluate staff; manage manpower planning and performance.
• Prepare and analyze sales, profit, inventory, and budget reports.
• Handle customer service issues and drive service improvements.
• Ensure compliance with company policies, safety regulations, and confidentiality standards.

Requirements

• At least 3 years of relevant managerial experience (Managing >20 staff).
• Strong merchandising and analytical skills.
• Excellent negotiation and vendor‑management abilities.
• Proven leadership and team‑management capabilities

To Apply, please kindly email your updated resume to cv_estheryip@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yip Yan Wen, Esther

EA Personnel Reg. no.: R25152371

EA License no.: 07C5771

Tian Tian Hainanese Chicken Rice is a globally recognised Singapore’s iconic heritage brand, is opening its first premium shopping and lifestyle destination, with excellent connectivity via MRT and public bus services.  

We are seeking for an experienced Restaurant Manager to lead the front‑of‑house operations, comfortable working in a fast‑paced, high‑traffic mall environment. This role is ideal for a hands‑on leader with strong experience in premium shopping malls, airports, hotels, or high‑volume chain restaurants, who can balance operational discipline with warm, authentic hospitality. 

Key Responsibilities 

Front‑of‑House (FOH) & Customer Service Leadership 

• Lead daily restaurant operations, act as Manager‑on‑Duty, conduct pre shift briefings to ensure service readiness, oversee service flow & queue management, cashiering and guest experiences 
• Handle escalated customer feedback and service recovery professionally 
• Maintain consistent service standards during peak tourist and travel periods 

 People & Shift Management 

• Recruit, train, coach, and motivate service crew and supervisor 
• Plan manpower deployment and work shift rosters  
• Work closely with the Assistant Restaurant Manager to ensure full daily coverage 
• Conduct performance reviews and support staff retention 

 Landlord Specific Audits & Compliance 

• Ensure strict adherence to mall’s SOP operating requirements 
• Maintain high standards of grooming, hygiene, cleanliness, and safety 
• Regular and surprise audits by landlords 
• Prepare for inspections and government authorities (NEA, SFA, SCDF, MOM) 
• Incident reporting response times 

 Commercial & Operational Control 

• Own outlet KPIs: service speed, guest experience, labour and wastage 
• Monitor and report daily sales, inventory levels, cost drivers and stock variance 
• Work with HQ to execute promotions and seasonal demand planning 
• Coordinate service improvements based on landlord or customer feedback 
• Submit daily sales, and incident reports accurately and on time 

 Operations & Financials 

• Full responsibility for P&L, cost control, labour %, food cost 
• Daily opening & closing accountability 
• Inventory management, supplier liaison, stock audits 

Requirements 

• Min5 to 7 years of managerial role in F&B 
• Prior experiences in premium shopping malls, airports, hotels, or branded restaurant chains with the strictest F&B Compliance 
• Strong leadership, interpersonal, and problem-solving skills 
• Proficiency in English and comfortable interacting with local and international customers 
• Familiar with POS systems 
• Certification: WSQ Food Safety Level 3 (or willing to obtain) 

Salary & Benefits 

• Meal allowance (Staff meals also provided)
• Transport allowance 
• Uniform and training provided  
• Annual Wage Supplement (AWS) and Variable Bonus 
• Performance incentives (in accordance to personal ＆company's business performance) 
• Insurance and Medical Benefits 
• Staff Discount 

Location: Changi Airport
Employment Type: Full‑time
Salary Range: SGD 3,800 – 4,800 (based on experience)
Industry: Food & Beverage / Hospitality
Experience Level: Supervisory / Assistant Manager

Job Description

Tian Tian Hainanese Chicken Rice is looking for a competent and motivated Assistant Restaurant Manager to support the daily operations of Tian Tian Chicken Rice’s first premium mall outlet with millions of footfalls annually. You will work closely with the Restaurant Manager to ensure smooth operations, consistent service standards, and strong team leadership.

Key Responsibilities

Shift& Floor Operations

• Lead Front of House (FOH) operations during assigned shifts as Manager‑on‑Duty
• Conduct pre‑shift briefings and ensure service readiness
• Supervise service execution, cashiering accuracy, and guest flow
• Handle guest feedback and service recovery independently when required

Team Supervision & Training

• Guide and support service crew
• Ensure adherence to grooming, punctuality, and SOP standards
• Assist in onboarding and on‑the‑job coaching of new staff

Operations Support

• Manage daily cash handling and shift reconciliation
• Support inventory checks and stock receiving
• Prepare shift handover notes and operational reports

Coverage& Continuity

• Fully capable of running the outlet independently when required
• Alternate opening and closing shifts with the Restaurant Manager
• Ensure smooth operations during peak periods and late hours

Requirements

• Min 3 – 5 years of F&B supervisory experiences
• Prior experiences in premium shopping malls, airports, hotels, or branded restaurant chains
• Confident leading shifts and managing front‑of‑house operations
• Strong leadership, communication, people management and problem‑solving skills
• Proficiency in English and comfortable interacting with local and international customers
• Familiar with POS systems
• WSQ Food Safety Level 1 or 2 (Level 3 sponsorship provided after probation)

Salary & Benefits

• Staff meals provided and meal allowance
• Transport allowance
• Uniform and training provided
• Annual Wage Supplement (AWS) and Variable Bonus
• Performance incentives (in accordance to personal ＆company's business performance)
• Insurance and Medical Benefits
• Staff Discount

Job Summary

Manage daily café operations including opening and closing procedures, customer service, and staff supervision to ensure a smooth and efficient service environment.

Responsibilities

• Manage daily café operations to ensure smooth workflow and customer satisfaction
• Operate and maintain the POS system accurately for order processing and payments
• Conduct stock taking and place orders to maintain adequate inventory levels
• Develop and implement Standard Operating Procedures (SOP) to improve café efficiency
• Supervise and coordinate part-time staff to maintain service quality and teamwork
• Take customer orders promptly and serve food and beverages efficiently
• Prepare specific food items such as rosti, waffles, crepes, juices, milkshakes and cocktails to meet quality standards
• Serve ice cream scoops
• Clear tables to maintain a clean and welcoming environment
• Maintain cleanliness and hygiene standards throughout the café, including kitchen areas
• Maintain a fun work environment in the cafe
• Outstanding customer service　

Lead end-to-end project management for lighting and infrastructure works, including planning, execution, monitoring, and completion.

Oversee installation and maintenance of public lighting systems, street lighting networks, and related electrical infrastructure.

Manage project timelines, budgets, resources, and subcontractors to ensure delivery within scope and contractual requirements.

Coordinate with government authorities, consultants, engineers, and clients to ensure compliance with regulatory and technical standards.

Review technical drawings, specifications, and engineering plans to ensure accuracy and feasibility.

Drive project scheduling, risk management, and issue resolution across all phases of the project lifecycle.

Ensure strict adherence to workplace safety, environmental regulations, and quality assurance standards.

Lead site teams, supervisors, and engineers to ensure operational efficiency and accountability.

Prepare progress reports, project documentation, and presentations for senior management and stakeholders.

Support implementation of smart lighting technologies, automation systems, or infrastructure upgrades where applicable.

Job Summary

The Hospital Operations Assistant Manager/Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

1. Linen and Laundry Management

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.

2. Food Services

• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.

3. Bed Management

• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.

4. Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)

• Supervise the claims processing team to ensure accurate and timely submissions to agency.
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyze claims data to identify trends and areas for improvement.

5. Hospital Inspection: (Liaison Officer between MOH and SACH)

• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.

6. Project Management

• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.

7. PDPA Compliance

• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.

8. Management Meeting

• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.

9. Collaboration with Multidisciplinary Teams

• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.

10. Procurement of Services & Vendor Management:

• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.

11. Staff Management

• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.

12. Budgeting and Financial Management

• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.

13. Collaboration and Communication:

• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

14. Additional Information

• Fast-paced hospital setting.
• Flexibility in hours may be required to accommodate operational needs.
• Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.