Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Capacity Engineer (Data Center) role for our client in Singapore which is a leading global investment bank. The Data Centre Capacity Engineer is responsible for capacity planning and management across data centres and network equipment rooms.

This role ensures sufficient space, power, and cooling are available to support current operations and future growth, while maintaining resilience, compliance, and cost efficiency.

Key Responsibilities

Capacity Planning & Management

• Plan and manage data centre and network room capacity covering space, power, and cooling.
• Develop short‑, medium‑, and long‑term capacity forecasts based on IT demand and growth projections.
• Support phased load planning (e.g. IT load ramp‑up by phase).

Infrastructure Assessment

• Evaluate electrical infrastructure including UPS, transformers, PDUs, generators, and redundancy (N, N+1).
• Assess cooling infrastructure such as CRAH/CRAC units, chillers, and cooling towers to support projected IT loads.
• Identify capacity constraints, single points of failure, and mitigation options.

Design & Setup

• Support data centre and network room design, layout, and rack planning.
• Review and validate load calculations for electrical and cooling systems.
• Ensure new deployments align with data centre standards and best practices.

Tools & Inventory

• Maintain accurate capacity data in DCIM and asset management tools (e.g. Nlyte, Remedy).
• Validate inventory accuracy and ensure alignment between physical assets and system records.

Governance & Operations

• Support Method of Procedure (MOP) reviews related to capacity upgrades and changes.
• Work closely with Operations, Facilities, Network, Hosting, and Governance teams.
• Provide input to vendor designs, tenders, and technical reviews.

Reporting & Stakeholder Management

• Produce regular capacity reports and dashboards for management.
• Communicate risks, constraints, and recommendations clearly to stakeholders.

Required Skills & Experience

• Strong understanding of data centre power and cooling infrastructure.
• Experience in capacity planning for data centres and network rooms.
• Familiarity with redundancy concepts and resilience standards.
• Experience with DCIM and asset management tools.
• Ability to work across IT, facilities, and vendor teams.

Preferred Qualifications

• Background in data centre operations, facilities engineering, or infrastructure planning.
• Experience supporting large‑scale or regulated enterprise environments (e.g. financial institutions).

Responsibilities

• Design, develop, and maintain scalable enterprise applications using Java, Spring Boot, and Microservices architecture.
• Develop and enhance RESTful APIs and backend services to support business requirements.
• Build, deploy, and support cloud-native applications leveraging AWS services.
• Develop automation scripts using Linux Shell Scripting and PowerShell to improve operational efficiency.
• Collaborate with UI teams for Angular-based frontend integrations.
• Implement and maintain CI/CD pipelines to enable efficient software delivery.
• Containerize applications using Docker and support deployment across various environments.
• Ensure high code quality, security, and compliance standards through SonarQube and Veracode remediation activities.
• Develop and execute unit test cases using JUnit and support overall testing activities.
• Design and support messaging solutions using IBM MQ and JMS technologies.
• Perform SQL development, query optimization, data analysis, and production issue troubleshooting.
• Participate in architecture discussions, technical design reviews, and solution planning.
• Work closely with cross-functional teams in an Agile environment to deliver high-quality solutions.
• Monitor application performance, identify bottlenecks, and implement improvements for scalability and reliability.
• Provide technical guidance, code reviews, and mentoring support to development team members.
• Support production releases, incident resolution, root cause analysis, and continuous improvement initiatives.

Requirements

• 8+ years of experience in Java application development with strong expertise in Java
• Hands-on experience in Spring Boot development.
• Strong experience with SonarQube and Veracode for code quality and security compliance.
• 3+years of experience in Banking, Financial Services, or other enterprise-scale environments.
• Hands-on experience in designing and developing Microservices architecture.
• Hands-on experience in monitoring & logging such as Grafana, Splunk
• Strong experience in developing and integrating RESTful APIs.
• Hands-on experience with AWS cloud services and cloud-based application deployment.
• AWS Certification will be an added advantage.
• Experience in implementing and managing CI/CD pipelines using industry-standard tools.
• Strong working knowledge of Linux environments and Shell Scripting.
• Experience with Angular and frontend integration.
• Hands-on experience in PowerShell Scripting and automation.
• Experience with Docker containerization technologies.
• Hands on experience in JUnit and unit testing frameworks, Hibernate, Eureka, JPA, Zuul
• Experience working with IBM MQ, JMS, and enterprise messaging systems.
• Knowledge in SQL and relational databases.
• Experience working in Agile/Scrum development environments.
• Strong understanding of software design principles, distributed systems, and application performance optimization.
• Experience with source code management and build tools such as Git, Maven, and Jenkins.
• Excellent analytical, problem-solving, and communication skills.
• Experience in leading technical discussions, mentoring team members, and collaborating with cross-functional stakeholders is an added advantage.

Overview

We seek a highly skilled Full Stack Software Engineer proficient in Java Spring Boot backend and modern React frontend technologies. You will shape the future technical direction of user journeys within Wealth Management, innovating financial applications for our internal users and clients.

Key Responsibilities

• You will design, develop, and maintain full-stack applications using Java Spring Boot and React for our internal users and clients in Wealth Management.
• You will build and optimize RESTful APIs and microservices.
• You will implement and maintain Micro Frontend (MFE) architectures.
• You will drive best practices across the entire technology stack.
• You will collaborate with business analysts, project managers, business stakeholders, and other tech teams to integrate and deliver high-quality products.
• You will troubleshoot complex production issues spanning frontend and backend.
• You will drive technical innovation and continuous improvement initiatives.
  You will participate in system design discussions and contribute to the technical roadmap.

Required Backend Technical Skills

• Strong proficiency in Java (Java 17+) with deep understanding of core concepts, coupled with expert-level Spring Boot framework knowledge (MVC, Data, Security, Cloud).
• Strong understanding of modulith/microservices patterns and best practices, alongside experience with relational databases (e.g., MariaDB, PostgreSQL) and SQL optimization.
• Strong knowledge of RESTful API design principles and experience with message queues (Ka a, IBM MQ, etc.).
• Proven expertise in unit testing and integration testing (JUnit, Mockito, Karate), and a strong understanding of design patterns and SOLID principles.

Required Frontend Technical Skills

• Expert-level Typescript React 18+ experience, demonstrating deep understanding of hooks, context, and component lifecycle.
• Strong proficiency in Redux, Redux Toolkit (RTK), and RTK Query for state management and data fetching.
• Expert-level knowledge of modern web technologies: Micro Frontend (MFE) architecture (Module Federation, Single-SPA), advanced HTML5, semantic markup, and expert-level CSS3 (Flexbox, Grid, responsive design, CSS-in-JS like Styled Components, Emotion).
• Strong command of modern JavaScript/TypeScript (ES6+), frontend build tools (Webpack, Vite), and testing frameworks (Jest, React Testing Library, Cypress, Playwright).
• Proven expertise in performance optimization (code splitting, lazy loading) and practical application of design systems and component libraries (e.g., Storybook) for consistency and efficiency across frontend engineering.

Additional Technical Experience (Preferred)

• You will ideally have experience with Cloud platforms (PCF, AWS, OCP), Containerization on (Docker), and orchestration (Kubernetes) to build and deploy robust applications, and be proficient in CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions) and possess a strong understanding of DevOps practices to streamline development and operations. 
• You will ideally understand System Design and Architecture principles, particularly Event-driven architecture, to create resilient and scalable solutions. 
• You will ideally leverage Monitoring and observability tools (Prometheus, Grafana, ELK stack, Sentry) and employ Performance profiling and optimization techniques (Lighthouse, Web Vitals) to ensure high-performing and stable systems.

Architecture & Design Skills

• You will architect, design, and implement scalable, resilient, and secure systems, leveraging Microservices, Micro Frontend, API design and integra on pa erns, and robust distributed systems with effective caching.
• You will apply Domain-driven design (DDD) principles to evolve our financial services, ensuring security through best practices (OAuth, JWT, CORS, XSS, CSRF prevention).
• You will translate complex business challenges into robust, elegant technical solutions and skillfully evaluate trade-offs, making data-driven decisions that balance short-term goals with long-term system health and performance optimization.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an IT Infrastructure Capacity Engineer to support our client in Singapore which is a leading global investment bank. He/she will support capacity management and EOL Remediation efforts in the bank.

Responsibilities:

• Support infrastructure capacity planning and lifecycle management activities across server, storage, cloud, and hosting platforms.
• Analyze infrastructure utilization trends, capacity forecasts, and growth requirements to support business initiatives and technology roadmaps.
• Coordinate hardware and infrastructure procurement activities, including gathering requirements, tracking orders, and managing delivery schedules.
• Manage End-of-Life (EOL) and End-of-Support (EOS) remediation initiatives by identifying technology risks, tracking remediation plans, and coordinating upgrade, migration, or replacement activities.
• Maintain infrastructure inventories, asset records, capacity data, and lifecycle management documentation.
• Collaborate with infrastructure engineering teams, application owners, vendors, and business stakeholders to ensure successful delivery of capacity expansion and technology refresh projects.
• Support governance, audit, compliance, and change management processes related to infrastructure capacity and lifecycle management.
• Prepare management reports, dashboards, and presentations on capacity utilization, infrastructure demand, EOL remediation progress, and operational metrics.
  

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Experience in technology lifecycle management, hosting operations, infrastructure governance, or related functions.
• Experience supporting capacity planning / management, utilization analysis, demand forecasting, or infrastructure resource management.
• Familiarity with End-of-Life (EOL) / End-of-Support (EOS) remediation, hardware refresh programs, technology upgrades, or infrastructure migration initiatives.
• Understanding of enterprise infrastructure environments, such as servers, storage, cloud platforms, virtualization, technologies.
• Strong analytical skills with the ability to interpret infrastructure data, identify trends, and support capacity planning decisions.
• Excellent stakeholder management, communication, presentation, and reporting skills.
• Experience within the banking or financial services industry is advantageous.

About the Role:

The Critical Services Manager (Southeast Asia) is responsible for the oversight of mission-critical engineering systems across the Southeast Asia portfolio, ensuring operational resilience, risk mitigation, and compliance with client and account standards.

The role provides technical governance, engineering leadership, and risk assurance across all sites, safeguarding uninterrupted operations in critical environments.

The position operates within a matrix structure, ensuring regional accountability while maintaining alignment with account requirements and the client’s engineering standards and governance frameworks.

What You'll Do:

Critical Infrastructure Oversight & Resilience

• Oversee reliability and performance of critical systems (electrical, mechanical, HVAC/ACMV, fire/life safety) across SEA sites.
• Identify system vulnerabilities and drive mitigation actions.
• Ensure site teams maintain systems to support high availability and operational continuity.

Engineering Governance & Technical Assurance

• Review engineering designs, proposals, and method statements prepared by vendors, QPs, PEs, LEWs, and consultants.
• Provide technical challenge and assurance without assuming design liability or professional responsibility.
• Ensure no introduction of operational risks to critical systems or business operations.

Risk Management & Critical Environment Controls

• Oversee implementation of Critical Environment Work Authorisation (CEWA) and other control processes.
• Ensure robust risk assessments, method statements, and safe execution of high-risk works.
• Lead or support incident reviews, root cause analysis (RCA), and dissemination of lessons learned.
• Respond to audit team promptly with precise as-installed and operation information 
• Drive consistency in incident reporting, escalation, and risk management practices across the region.

Regional Engineering Alignment & Standards

• Drive consistency in engineering practices, maintenance strategies, and operational standards across SEA sites.
• Ensure alignment with client engineering standards, account requirements, and APAC or International engineering guidance.
• Support continuous improvement initiatives to enhance system reliability and operational consistency.

Engineering Team Leadership & Management

• Provide technical leadership and direction to country FM teams and engineering personnel across the SEA portfolio.
• Establish clear expectations on engineering standards, maintenance practices, and risk management approaches.
• Coach and guide site teams on critical systems, high-risk activities, and incident response.
• Identify capability gaps and drive training, knowledge sharing, and competency development across the region.
• Promote consistency in engineering practices while respecting local site operational structures and reporting lines.

Stakeholder Engagement & Technical Advisory

• Act as the SEA engineering subject matter expert (SME) for critical systems.
• Advise the Sub-regional IFM Lead, APAC Engineering Lead, client stakeholders, and Client Technology Team on engineering risks and decisions.
• Support discussions with landlords, consultants, and vendors on matters affecting critical infrastructure.

Vendor & Technical Oversight

• Provide technical oversight of vendors performing work on critical systems.
• Ensure proposed methodologies are appropriate, safe, and aligned with operational and client requirements.
• Support evaluation of vendor capabilities for critical engineering services.

Financial Planning, Budgeting & Forecasting

• Support the development of operating and capital budgets for critical engineering systems across the region.
• Provide technical input into financial planning, forecasting, and cost optimisation initiatives.
• Review and validate engineering-related expenditures to ensure alignment with operational priorities and lifecycle requirements.
• Support lifecycle planning, including asset replacement strategies and long-term capital planning.

Project & Change Risk Review

• Review engineering projects, fit-outs, and changes impacting critical infrastructure.
• Ensure appropriate risk assessments, shutdown planning, and contingency measures are in place.
• Support PMO and project teams by providing engineering input from an operational risk perspective.

Emergency & Incident Support

• Provide technical leadership and guidance during critical incidents or system failures.
• Support site teams in troubleshooting and recovery of critical systems.
• Ensure post-incident reviews are conducted and improvements implemented across the region.

Health, Safety & Environment (HSE)

• Reinforce compliance with HSE requirements for all critical engineering works.
• Promote safe execution of high-risk activities within critical environments.
• Support investigation of safety incidents related to engineering works.

Qualifications & Experience

• Degree in Engineering or related discipline with minimum 10 years of relevant experience.
• Degree in Electrical Engineering is preferred.
• Strong experience in critical facilities or mission-critical environments (e.g. banking, data centres).
• Deep technical knowledge of electrical, mechanical, HVAC/ACMV, and life safety systems.
• Experience working with vendors, QPs, PEs, LEWs, and engineering consultants.

Personal skills

• Demonstrate initiative leadership, responsiveness, and creativity.
• Strong written and verbal communication skills.
• Effective interpersonal skills.
• Analytical and attention to detail.
• Self-confident and motivated.
• Strong customer service focus.
• Proactive and takes initiative.
• Flexibility and adaptability.
• Ability to support others / the team in achieving goals.
• Ability to think on your feet and effectively deal with stress in a supportive environment is also considered necessary.
• Ability to quickly establish and effectively use relationships / contacts with CBRE colleagues and clients.

Performance & Accountability Framework

• Accountable to: Sub-regional IFM Lead (SEA) for operational delivery and risk outcomes
• Functionally aligned to: APAC Engineering Lead for engineering standards and technical direction

Works closely with:

• Country FM Leads (Singapore, Malaysia, Thailand, Indonesia, Philippines)
• Vendors
• Client Technology Team
• PMO / Project Teams (on project works)
• External consultants (QPs, PEs, LEWs)
• Engineers and Shift Technicians (24x7) in Singapore

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Key Responsibilities

• Provide L2/L3 application and production support for business-critical applications.
• Monitor application performance and system health using industry-standard monitoring tools.
• Investigate, troubleshoot, and resolve production incidents within agreed service levels.
• Perform root cause analysis and implement preventive measures to minimize recurring issues.
• Work closely with development, infrastructure, database, and business teams to ensure smooth system operations.
• Support application deployments, releases, and change management activities.
• Analyse application logs, API transactions, and database records to identify and resolve issues.
• Manage incidents, service requests, and problem tickets through ITIL-based processes.
• Participate in on-call support and production maintenance activities as required.
• Assist with user acceptance testing (UAT), production verification, and post-release support.
• Maintain technical documentation, support procedures, and operational runbooks.

Requirements

• 7+ years of experience in Software Development with extensive experience in Java, Microservices architecture, API and ServiceNow.
• Minimum 3+ years of experience in Banking domain
• Hands-on expertise in Linux (commands, system operations)
• Good experience in Grafana and Figma designs
• Strong scripting skills experience in Shell, Python and Jython
• Experience with Monitoring Tools: Dynatrace, Splunk
• Experience in ITIL processes including Incident, Problem, and Change Management.
• Strong expertise in SQL and database troubleshooting (query optimization, performance tuning, and data analysis for incident resolution)
• Strong experience in incident management and distributed systems support , excellent troubleshooting and problem-solving skills & automation of operational tasks
• Working experience of Java (1.8+)
• Hands-on experience with Linux/Unix environments.
• Experience in AWS cloud services and cloud-based application support.
• Experience with monitoring and observability tools such as Grafana and ServiceNow.
• Strong troubleshooting and Root Cause Analysis skills.
• Experience with application monitoring, alert management, and operational support.
• Understanding of Agile and Scrum methodologies.
• Exposure to UAT coordination and stakeholder management.
• Experience working in high-availability production environments.
• Excellent communication, analytical, and problem-solving skills.
• Ability to work effectively with cross-functional and geographically distributed teams.
• Support onboarding and guidance of junior team members
• Knowledge of additional programming languages like C, C++, Go, Perl, Ruby
• Experience with performance testing tools (e.g., BlazeMeter)
• Exposure to payments or real-time transaction systems
• Understanding of DevOps and automation practices

In Maybank, we are seeking a hands-on engineer to support the Emerging Technologies function within the FinTech & Emerging Tech CoE.  

This role focuses on adapting and building new technologies including digital asset and tokenization capabilities, delivering high-impact experiments and scalable reference architectures aligned with the bank’s strategic priorities.  

You will work across engineering, experimentation, and business collaboration to translate emerging technologies into practical, enterprise-ready solutions. 

Key Responsibilities 

Engineering and Platform Development  Design, build, and integrate software and infrastructure for emerging technology initiatives, including blockchain-based solutions, smart contracts, APIs, and microservices. 

• Develop reference architectures and standards in line with security, cryptographic, and enterprise architecture policies and best practices. 

• Work hands-on with containerization, orchestration, and infrastructure-as-code to support emerging technology workloads. 

• Develop tools as needed to support automation and maintenance across the emerging technology SDLC. 

Experimentation and Prototyping 

• Build PoCs and MVPs with a clear path to productionization, ensuring design decisions account for scalability, security, and operational constraints from the outset 

• Run small, high-impact experiments to validate use cases and identify quick wins. 

• Set up and manage sandbox and test environments. 

• Document outcomes and recommend scaling approaches. 

Collaboration and Technology Evaluation 

• Work with business stakeholders to assess solution maturity and use-case applicability, including build vs buy vs partner assessments and RFI / RFP / RFQs. 

• Translate functional and non-functional requirements into technical designs and working solutions. 

• Contribute to defining architecture patterns, governance frameworks, and design standards for digital asset implementations. 

Scaling and Operationalization 

• Evolve PoCs into enterprise-grade solutions with production readiness (e.g., resilience, scalability, security). 

• Develop tools and playbooks for continued support and maintenance of deployed assets (e.g., monitoring, testing, forensics). 

• Enable integration with external ecosystems, marketplaces, and digital asset networks. 

Document and track technology debt and key business continuity risk items with defined action plans. 

Role requirements

• 6-15 years of experience in software engineering and architecture. 

• Hands on expertise in building and delivering solutions on DLT platforms (Ethereum, Hyperledger, Corda) 

• Experience developing production-grade Digital Assets solutions, such as tokenization platforms, lifecycle management, custody solutions, compliance / risk management systems, interoperability protocols, etc. 

• Strong programming skills (e.g., Java, Typescript / NodeJS, Python, Go, Solidity and / or Rust). 

• Experience in scalable API, WebSocket, Microservices, Event-Based and Cloud-Native architectures. 

• Experience working with various emerging technologies across infrastructure to application layers. 

• Hands-on experience with containerization, orchestration, and infrastructure-as-code tooling (e.g., Kubernetes, Terraform, Ansible, CI/CD systems) 

• Practical understanding of applied cryptography and secure system design, particularly in regulated or financial environments. 

• Strong problem-solving capabilities and ability to operate in agile, fast-paced experimental environments. 

• Effective communication skills with the ability to explain complex technical concepts to non-technical stakeholders.

In Maybank, we are seeking a hands-on, execution-focused professional with strong domain and technical understanding to support the delivery of fintech initiatives within the Fintech & Emerging Tech Centre of Excellence (CoE). 

This role is responsible for bridging business requirements and technology delivery— enabling PoCs, supporting integrations, and ensuring successful pilot-to-production outcomes. 

You will work at the intersection of business, technology, and external fintech partners to design, validate, and operationalize scalable solutions across priority domains. 

Key Responsibilities 

Business Analysis & Requirement Engineering 

• Elicit, analyze, and document business, functional, and non-functional requirements across fintech initiatives. 

• Translate business needs into detailed functional specifications, user stories, process flows, and data requirements. 

• Facilitate workshops with stakeholders to define use cases, journeys, and success criteria. 

• Perform gap analysis between current and target state processes and systems. 

Solution Design & Tech Translation 

• Act as a bridge between business and engineering teams to ensure clear interpretation of requirements into system design. 

• Define solution workflows, sequence diagrams, and integration touchpoints. 

• Support API/interface specification, including request/response structures and data mapping. 

• Contribute to solution architecture discussions with a focus on feasibility, scalability, and maintainability. 

PoC, Sandbox & Delivery Support 

• Support end-to-end PoC execution including use case definition, data preparation, testing scenarios, and success metrics. 

• Assist in configuring sandbox environments and validating solution outputs against business expectations. 

• Develop test cases, UAT plans, and validation frameworks. 

• Track PoC outcomes and document insights for decision-making. 

Integration & Data Analysis 

• Work on API-based integrations, including requirement definition, payload validation, and testing. 

• Perform data mapping, transformation logic definition, and reconciliation checks across systems. 

• Analyze system interactions and troubleshoot integration or data issues during testing phases. 

Governance, Risk & Documentation 

• Ensure requirements and solutions comply with technology standards, security requirements, and regulatory expectations. 

• Support third-party onboarding by documenting functional flows, data handling, and control points. 

• Prepare BRDs, FSDs, solution design documents, and governance materials for internal review forums. 

Role Requirements

• 7–12 years of experience as a techno-functional analyst or in software development roles in banking, fintech, or technology-driven environments. 

• Domain knowledge in one or more areas - Payments, Trade Finance, Wealth, Digital Platforms, or Data & AI. 

• Strong experience in requirement gathering, functional analysis, and documentation (BRD/Tech specs/user stories). 

• Working knowledge of APIs (REST/JSON), system integration methods, and data flows. 

• Familiarity with technical concepts such as microservices, cloud environments, and system architecture basics. 

• Hands-on exposure to PoCs, UAT, testing cycles, and implementation support. 

• Experience in data analysis, mapping, and reconciliation across systems. 

• Understanding of security, regulatory, and third-party risk considerations in banking. 

• Experience working in Agile environments (Scrum, user stories, sprint cycles). 

• Strong stakeholder management, communication, and problem-solving skills. Communicate complex technical concepts in a clear, business-friendly manner. 

• Bachelor's degree in engineering, business, finance, or related fields. 

Why Join
Protecting our customers' assets and data is at the heart of everything we do at OCBC. As a Cyber Engineering - Risk professional, you'll play a critical role in safeguarding our systems and networks from cyber threats. You'll be part of a team that's shaping the future of cybersecurity in the financial industry.

How you succeed

We are seeking an experienced cybersecurity engineering leader to lead the Cyber Technology Support (CTS) function and drive its evolution towards a scalable, engineering‑driven and intelligence‑led operating model.

This position requires a strategic thinker with strong hands‑on engineering background, deep familiarity with enterprise‑grade cybersecurity ecosystems, and proven experience in cybersecurity transformation. The successful candidate will play a critical role in transforming CTS into a modern cyber engineering capability—focused on service reliability, service quality, and process automation—while working closely with Security Operations, Architecture, Risk, and Infrastructure teams to enhance overall cyber defense effectiveness.

What you do

Lead a team of approximately 10–15 engineers responsible for the delivery, operation, and continuous uplift of enterprise cybersecurity platforms across network, endpoint, SIEM, cloud, and data security domains.

Stabilise operations and drive consistency across incident, problem, and change management processes.

Establish clear accountability, ownership models, and escalation paths.

Lead CTS engagement in solution evaluation, design review, testing, and onboarding of new cybersecurity capabilities.

Continuously uplift engineering practices, documentation, and runbooks.

Lead CTS to transition into intelligence-led and engineering-driven platform capabilities

Ensure CTS services are aligned with regulatory requirements (e.g., MAS TRM) and internal policy expectations.

Support audit preparation through consistent controls, evidence readiness, and operational transparency.

Contributes to development and reporting of KRIs, service metrics, and control effectiveness indicators for senior management.

Who you are

15+ years of experience in cybersecurity, preferably within banking, financial services, or large regulated enterprises.

Proven experience leading cybersecurity engineering, cyber defense, or security platform teams at scale.

Strong background across enterprise security domains such as SIEM, endpoint, network, cloud, and data security platforms.

Demonstrated experience driving automation, orchestration, and operational uplift.

Familiarity with detection engineering, threat-driven security, or intelligence-led operating models is highly preferred.

Strong understanding of regulatory, audit, and compliance environments (e.g., MAS, HKMA).

Proven ability to balance operational stability with transformation and modernisation initiatives.

Strong leadership presence with excellent stakeholder management and cross-functional collaboration skills.

Ability to operate effectively in complex, matrixed environments with evolving priorities

Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As a Stream Lead in Full Stack Engineering based in our Singapore office at SMBC, you'll combine hands-on technical leadership with people management to drive our digital banking transformation in Asia Pacific. This role balances deep technical contribution (architecture, complex problem-solving, and hands-on coding) with team leadership while remaining deeply involved in critical technical decisions and delivery.

You'll lead by example, writing code alongside your team while providing architectural guidance and mentorship. Your dual focus on technical excellence and people development will be essential in building a high-performing engineering culture to enable SMBC's digital banking ambitions.

About the Opportunity

• Technical Leadership with Impact: Drive architecture decisions and hands-on development (50-70% coding) while leading an expert engineering team
• People Leadership: Mentor and develop a strong engineering team, fostering technical growth and career progression
• Global Collaboration: Partner with onshore and offshore delivery teams to deliver enterprise-scale banking solutions

Key Responsibilities

Technical Leadership & Delivery

• Maintain significant hands-on involvement in development (50-70% coding expected), focusing on critical features and complex technical challenges
• Lead solution design for major initiatives, ensuring architectural consistency across your team's deliverables
• Review and guide technical designs, conducting architecture reviews for significant features
• Champion engineering best practices including code reviews, testing standards, and comprehensive documentation
• Design cloud-native solutions that balance immediate needs with long-term platform flexibility and scalability
• Act as the technical escalation point for complex problems across the engineering organization

People Leadership & Team Development

• Manage and mentor an expert engineering team, fostering a culture of technical excellence and continuous learning
• Conduct regular 1:1s, performance reviews, and career development discussions with direct reports
• Foster psychological safety and an inclusive environment that encourages innovation and healthy technical debate
• Partner with the Engineering Head on hiring decisions and talent development strategies

Delivery & Execution

• Own delivery timelines and quality for multiple concurrent projects across your team
• Break down complex requirements into actionable sprints and deliverables, balancing technical debt with feature delivery
• Remove blockers and coordinate with cross-functional teams (product, QA, DevOps) to ensure smooth delivery
• Implement and maintain development practices supporting rapid, reliable deployments

Stakeholder Management & Communication

• Represent your team in technical forums and leadership meetings
• Translate business requirements into technical roadmaps and communicate trade-offs clearly to stakeholders
• Build strong relationships with product management, QA, DevOps, and infrastructure teams
• Present technical initiatives and team achievements to senior leadership

Required Qualifications

Technical Expertise

Must demonstrate high proficiency in at least 3 of the following areas:

• Full Stack Development: 10+ years of hands-on experience with modern web technologies like React/Next.js, Node.js for front-end and/or Java/Spring Boot or similar for back-end technologies
• Cloud Architecture: Proven experience designing and implementing solutions on Azure (preferred) or AWS/GCP, including microservices and serverless patterns
• Mobile Development: Experience with React Native, Flutter, or native iOS/Android development
• DevOps Practices: Strong understanding of CI/CD, Infrastructure as Code, containerization (Docker/Kubernetes), and observability
• Database & Data Systems: Experience with both SQL and NoSQL databases, caching strategies, and event streaming (Kafka preferred)
• API Design: Expertise in RESTful API design, GraphQL, and API gateway patterns

Leadership & Management

• 5+ years of engineering management experience or technical leadership with direct reports
• Proven track record of hiring, developing, and retaining engineering talent
• Experience managing performance, including coaching underperformers and promoting high performers
• Demonstrated ability to balance significant technical contribution (50%+) with people management responsibilities
• Experience working with distributed teams across multiple time zones

Professional Qualities

• Strong technical judgment with ability to make pragmatic trade-offs between perfection and delivery
• Excellent communication skills - ability to explain complex technical concepts to varied audiences
• Growth mindset with continuous learning orientation
• Comfortable with ambiguity and able to drive clarity in uncertain situations
• Cultural sensitivity and experience working in global, multicultural environments

Preferred Qualifications

• Previous experience in banking, financial services, or regulated industries
• Experience with organizational transformation and change management
• Active participation in tech communities through speaking, writing, or open source contributions
• Experience building engineering teams from early stages

As a Full Stack Engineer based in our Singapore office at SMBC, you'll be a key technical contributor and mentor to our digital banking transformation initiatives in Asia Pacific. This is a senior individual contributor role that combines solution architecture, hands-on development, and technical mentorship to deliver scalable, reliable banking solutions across web and mobile platforms.

You'll work at the intersection of multiple technology domains, designing cloud-native solutions that balance immediate project needs with long-term architectural flexibility. Your work will directly impact how our clients interact with banking services across digital channels, requiring both deep technical expertise and the ability to navigate complex cross-domain dependencies. Additionally, you'll play a crucial mentorship role for more junior engineers, elevating the team's technical capabilities through code reviews, pairing sessions, and knowledge sharing.

About the Opportunity

• Technical Impact: Lead solution design for major features while remaining deeply hands-on with code
• Architectural Influence: Shape the technical direction of SMBC's digital banking platform
• Global Collaboration: Partner with onshore and offshore delivery teams to deliver enterprise-scale banking solutions

Key Responsibilities

Solution Design & Architecture

• Break down complex, ambiguous problems into actionable solutions with clear knowns, unknowns, and resolution paths
• Design cloud-native architecture that enables multiple future scenarios without over-engineering for uncertainty
• Understand and articulate scaling and reliability limits across major business-critical systems
• Map data relationships and dependencies across technology domains and their impact on the platform

Technical Delivery & Excellence

• Work directly with project delivery teams to translate requirements into high-quality technical implementations
• Write clean, maintainable, well-tested code across the full stack as needed
• Conduct proof-of-concepts to evaluate new technologies and approaches when needed
• Ensure comprehensive observability: everything that can be measured is measured
• Champion engineering best practices including testing, documentation, and code quality standards

Mentorship & Knowledge Sharing

• Pair with engineers to elevate software development practices and accelerate knowledge transfer
• Foster a culture of continuous learning and technical excellence within the team

Collaboration & Communication

• Coordinate across technology domains to ensure alignment and integration
• Create clear, effective technical documentation for diverse audiences
• Facilitate honest technical debates that strengthen decision-making and team dynamics
• Evangelize new ideas, tools, and processes through compelling presentations
• Collaborate with DevOps teams on infrastructure and deployment strategies

Continuous Improvement

• Stay current with emerging software technologies and share knowledge with the team
• Proactively seek feedback on architecture decisions to refine approaches
• Bring new ideas and present them in clear, well-reasoned ways
• Identify technical debt and advocate for its resolution

Required Qualifications

Technical Expertise

Must demonstrate high proficiency in at least 4 of the following areas:

• Full Stack Development: 5+ years of hands-on experience with modern web technologies like React/Next.js, Node.js for front-end and/or Java/Spring Boot or similar for back-end technologies
• Cloud Architecture: Solid experience designing and implementing solutions on Azure (preferred) or AWS/GCP, including microservices and cloud-native patterns
• Mobile Development: Experience with React Native, Flutter, or native iOS/Android development
• Testing & Quality: Strong experience with test automation frameworks and strategies across the testing pyramid (unit, integration, end-to-end)
• DevOps Practices: Good understanding of CI/CD, Infrastructure as Code, containerization (Docker/Kubernetes), and observability
• Database & Data Systems: Experience with both SQL and NoSQL databases, caching strategies, and event streaming
• API Design: Strong skills in RESTful API design, GraphQL, and API gateway patterns

Professional Qualities

• Demonstrated ability to learn new domains and technologies quickly (growth mindset)
• Strong sense of appropriate technical trade-offs in design and implementation
• Track record of completing projects and finishing what you start
• Scrappy approach: making the most with available resources
• Clear, effective communication in both written and verbal formats
• Comfortable facilitating conference calls and remote collaboration
• Ability to communicate effectively with technical and non-technical stakeholders
• Strong mentoring and teaching abilities - able to explain complex concepts clearly
• Proactive in seeking feedback and continuously improving
• Comfortable with honest, constructive debate that strengthens outcomes
• Hands-on mentality: willing to roll up sleeves for both strategic work and day-to-day delivery

Preferred Qualifications

• Previous experience in banking, financial services, or highly regulated industries
• Exposure to corporate/institutional or wealth management/private banking business domains
• Experience working in distributed teams across multiple time zones
• Track record of successfully evangelizing technical change in large organizations
• Experience mentoring or training junior engineers in previous roles
• Active participation in tech communities through speaking, writing, or open source contributions

Responsibilities:

• Manage and support global middleware production services (Control-M, CFT, MQ)
• Ensure system reliability, availability, and performance stability
• Troubleshoot and resolve incidents, problems, and service requests
• Collaborate with development, project, and business teams on requirements and delivery
• Drive automation and continuous improvement initiatives
• Perform technical analysis and performance optimisation
• Support and enhance middleware platforms and interfaces
• Develop self-service workflows and automation solutions
• Participate in regional/global projects and strategic initiatives
• Provide on-call and shift support (rotational basis)

Requirements:

• Bachelor's Degree in Computer Science / IT / Engineering or equivalent
• Minimum 4 years of relevant experience in middleware / infrastructure
• Technical Skills (Must Have):
• Operating Systems: Linux / Unix / Windows
• Middleware: BMC Control-M, Axway CFT / Secure Transport / Sentinel, IBM MQ
• Monitoring Tools: OMI, ServiceNow, Geneos
• Scripting: Shell, Python, Java, PowerShell, Perl
• Good understanding of ITIL (Incident, Problem, Change Management)
• Nice to Have:
• Docker, Kubernetes, Ansible, ElasticSearch, Rundeck, Git
• DevOps tools & frameworks
• BMC Control-M Certification (v9)
• Experience in banking / financial services
• IBM MQ expertise

To apply, please visit www.gmprecruit.com and search for Job Reference: 3W6RWR6W

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VDI Automation Engineer to support our client in Singapore which is a top global investment bank.

Responsibilities:

Automation, Scripting & Operational Efficiency:

• Develop and maintain automation scripts (Python, PowerShell, Ansible) for App Volumes management (assignments, mounts, health checks), VDI operational tasks, user session telemetry extraction, and bulk administration tasks
• Build repeatable automation to reduce manual work and improve operational consistency
• Identify processes suitable for automation and propose innovative solutions

Reporting, Audit & Compliance:

• Create and maintain automated reporting pipelines for capacity monitoring, performance metrics, App Volumes utilization, deployment and assignment tracking, and vulnerability/compliance status
• Produce audit-ready reports for internal and external compliance reviews
• Automate log collection and data extraction to support investigations, incident analysis, and operational oversight
• Collaborate with cybersecurity, risk, and governance teams to ensure VDI/App Volumes compliance with enterprise standards

Virtual Desktop & Application Delivery:

• Manage, maintain, and optimize VMware Horizon VDI infrastructure at enterprise scale
• Support, administer, and troubleshoot VMware App Volumes, including AppStacks lifecycle management, Writable Volumes maintenance, application packaging/provisioning, and assignment/entitlement troubleshooting
• Collaborate with engineering teams to ensure reliability, scalability, and security of VDI platforms
• Participate in golden image maintenance, OS optimization, and environment upgrades

Operational Support & ITIL Processes:

• Support Incident, Problem, and Change Management aligned with ITIL best practices
• Coordinate with cross-regional teams to drive issue resolution, root cause analysis, and preventive improvements
• Participate in endpoint security initiatives related to VDI and App Volumes environments
  

Required Qualifications:

• 5+ years of experience in Endpoint Engineering, VDI Operations, or Virtual Desktop platforms
• Strong practical experience with VMware Horizon VDI and VMware App Volumes (AppStacks, Writable Volumes, packaging)
• Proficiency in PowerShell, Python, or Ansible scripting, with the ability to automate complex workflows and generate advanced reports
• Solid knowledge of Windows 11, Active Directory, Windows Server, and enterprise virtualization concepts
• Experience handling audit requirements, compliance reporting, or documentation in regulated environments
• Familiarity with cybersecurity principles and vulnerability remediation workflows

Preferred Qualifications

• Experience with MECM, Tanium, or similar endpoint management platforms
• Working knowledge of Splunk or similar log analytics tools for data extraction and dashboarding
• Experience with golden image engineering, profile optimization, and GPO tuning for VDI environments
• Exposure to CI/CD automation or infrastructure-as-code practices

Soft Skills

• Strong analytical, troubleshooting, and root cause analysis skills
• Excellent communication skills with the ability to explain technical concepts clearly
• Ability to collaborate effectively across global teams
• Highly organized with strong documentation and structured thinking
• Proactive, adaptable, and driven to improve and automate workflows