Total 35 job vacancies by Rapsys Technologies Pte. Ltd.

Requirement:
3–7 years of relevant experience in infrastructure or platform operations.
Strong problem-solving and analytical skills with the ability to work independently.
Experience in enterprise infrastructure environments.
Familiarity with vendor and contract management.
Strong communication skills to engage both technical and non-technical stakeholders.
Strong teamwork, organizational, and interpersonal skills.

Technical Requirements:

1. Experience with virtualisation platforms (e.g., VMware vSphere, Hyper-V, Nutanix).
2. Experience with storage systems (SAN, NAS) and enterprise backup solutions (e.g.,Commvault, Veeam, Cohesity).
3. Proficiency in Red Hat Linux and/or Windows Server administration.
4. Familiarity with monitoring and observability platforms.
5. Solid understanding of networking concepts, including TCP/IP, DNS, DHCP, routing and switching, firewalls, load balancing, and network segmentation.
6. Understanding of data centre network fundamentals.
7. Experience with high-availability and disaster recovery solutions.
8. Experience supporting infrastructure modernization and migration initiatives.
9. Strong documentation skills.
10. Familiarity with cloud platforms (e.g., AWS, Azure) and hybrid infrastructure concepts.

1. Maintain and support critical infrastructure platforms, including compute, storage, virtualization, and supporting systems across development, staging, and production environments.
2. Implement platform standards, automation, and modern operational practices to improve efficiency and reliability.
3. Support infrastructure enhancement and modernisation initiatives in alignment with enterprise architecture standards.
4. Manage virtualisation platforms (e.g., VMware, Hyper-V, Nutanix), including capacity monitoring, performance optimisation, and lifecycle management.
5. Execute patching and upgrade strategies using automation while minimising service disruption.
6. Provide L2/L3 technical support, including incident management, root cause analysis, and problem resolution.
7. Maintain backup, disaster recovery (DR), and high-availability (HA) solutions.
8. Implement and enforce security controls, including access management, system hardening, and compliance monitoring.
9. Collaborate with application, network, and vendor teams to ensure platform stability, scalability, and service performance.
10. Develop and maintain documentation, runbooks, and standard operating procedures (SOPs).
11. Support and troubleshoot infrastructure and network-related issues to ensure end-to-end service availability.
12. Support cloud migration and hybrid infrastructure initiatives, including workload assessment, migration planning, and post-migration operational support.

What you'll do

● Build internal tools and small products that the design community across relies on, from process tools to ways of sharing information and rolling out programs

● Take a hypothesis and turn it into something real and usable, fast

● Work AI-native, using agentic coding tools as the core of how you build, and pushing to see how far they can take us

● Own the tools you build, maintaining them until they grow past a small-scale tool and can be handed off to others to scale

● Work alongside designers to understand what they need and build things that genuinely help them

What we're looking for

● 3-6 years building interactive work as a product designer, with more recent experience as a creative technologist, building interactive prototypes, or in front-end development

● Hands-on with agentic coding tools like Claude Code and Codex, and you've used them to ship real tools and products, not just demos

● You can take an ambiguous problem, define it, and break it down so it can be built well and hold up as it's used

● Enough technical understanding to build things that deploy and stay secure, and to collaborate smartly with people who go deeper on backend and infrastructure

● A portfolio of things you've made and shipped, not just designed

Required Qualifications & Experience

Education & Certifications

· Diploma or bachelor’s degree in Information Technology, Computer Engineering, or a related field.

· Relevant certifications, such as:

o Cisco CCNA / CCNP

o Fortinet NSE 4 or equivalent

o AWS Solutions Architect – Associate

Technical Experience

· 4–5 years of hands-on experience in network implementation, operations, and support within

enterprise environments.

· Strong experience with enterprise networking technologies, including:

o Switching, routing, firewalls, and VPNs (Cisco, Fortinet, Palo Alto, AWS, Azure)

o IP networking fundamentals, routing protocols (BGP, OSPF), QoS, and Ethernet

· Experience using network monitoring and management tools (e.g. PRTG, SolarWinds).

· Good understanding of structured cabling, Wi-Fi technologies, NAC, and network security controls.

· Proven troubleshooting capability in complex, multi-site or hybrid cloud network environments.

Soft Skills & Attributes

· Strong analytical and problem-solving skills.

· Customer-oriented mindset with the ability to manage multiple tasks in a fast-paced environment.

· Clear communication and e0ective technical documentation skills.

· High attention to detail with strong organizational abilities.

· Ability to work independently and collaboratively within cross-functional and project teams.

Working Conditions

· May require after-o0ice-hours work during scheduled maintenance or critical network activities.

· Exposure to enterprise-scale, multi-site, and cloud-integrated network environments.

Key Responsibilities

1. Network Implementation & Operations

· Implement, configure, operate, and maintain network infrastructure (physical and virtual), including

LAN, WAN, Wi-Fi, cloud networking, and structured cabling.

· Participate in the network design phase by reviewing designs, validating assumptions, highlighting

operational risks, and ensuring designs are implementable and supportable.

· Configure, troubleshoot, and support network equipment such as switches, routers, firewalls, and

wireless access points.

· Perform technical site surveys, Wi-Fi passive site surveys, and site preparation activities as input to

design and implementation.

· Monitor network performance, capacity, and availability; proactively identify and resolve incidents

to ensure stable operations.

· Support scheduled maintenance, including after-hours maintenance windows when required.

· Attend remote sites for fault isolation, troubleshooting, and service provisioning activities

· Liaise with vendors & internal stakeholder on Network Cabling works (eg Laying of New LAN

cables during O0ice Renovation.)

2. Network Monitoring, Optimization & Resilience

· Operate and maintain network monitoring platforms such as PRTG and SolarWinds.

· Analyze performance metrics, bandwidth utilization, and fault data to support continuous

optimization and service improvement.

· Implement and support disaster recovery and backup solutions for network infrastructure in line

with approved architecture.

· Manage cabling assets and maintain accurate and up-to-date physical and logical network

diagrams.

3. Cloud Networking & Connectivity

· Implement and support cloud networking components and connectivity in AWS or other Cloud

Connectivity environments based on approved designs.

· Ensure secure and reliable connectivity between on-premises environments, cloud platforms, and

external service providers.

· Provide implementation and operational feedback to improve cloud network designs for

performance, scalability, and cost e0iciency.

4. Security, Risk & Compliance

· Implement and operate network security controls including firewall policies, VPNs, NAC, and Wi-Fi

security configurations.

· Ensure network implementations comply with internal standards, security policies, and industry

best practices.

· Support audits by providing evidence, addressing findings, and implementing corrective actions.

· Perform vulnerability assessment, remediation, and security hardening activities across

enterprise network and security infrastructure environments

5. Documentation & Change Management

· Develop, maintain, and update network documentation, including:

o As-built network documentation and diagrams

o Implementation and configuration guides

o Operational runbooks and support procedures

o Preventive maintenance documentation

· Ensure all network changes follow established change management and approval processes.

· Documenting network configurations and maintaining up-to-date records

· Maintaining IT Asset Inventory

6. Project & Stakeholder Collaboration

· Work closely with Project Managers and solution teams to deliver network components of projects

according to agreed scope, timelines, and quality standards.

· Participate in project design discussions to provide implementation, operational, and

maintainability input.

· Collaborate with cross-functional teams to resolve complex network issues and support service

delivery.

· Provide technical support and guidance to internal users and stakeholders on network-related

matters.

· Flexible to travel within Singapore and work in construction-site environments during the

implementation and initial setup of network infrastructure

7. Vendor & Service Provider Management

· Coordinate with vendors and service providers during implementation, troubleshooting, and

service delivery activities.

· Support vendor performance monitoring and resolution of network service issues.

· Assist in technical evaluation and validation of vendor solutions against approved designs and

standards.

8. Datacenter management

· Manage Data Centre physical security, access control, and operational activities.

· Provide 24x7 standby support and travel as required to support Data Centre operations,

maintenance, and project activities.

· Provide 1st Level investigation into hardware or connectivity issues.

· Manage and organize physical cabling within the data center, including fiber optics, network cables,

and power cables

Responsibility

Data Pipeline Development and Architecture

a) Translate data requirements from business users into technical specifications.

b) Build out data products as part of a data team.

c) Architect and build ingestion pipelines to collect, clean, merge, and harmonise

data from different source systems.

d) Construct, test, and update useful and reusable data models based on data

needs of end users.

e) Design and build secure mechanisms for end users and systems to access data

in the data warehouse.

f) Research, propose, and develop new technologies and processes to improve

agency data infrastructure.

Data Quality, Testing and Validation

a) Implement data quality checks and validation processes to ensure data accuracy

and consistency across all pipeline stages.

b) Design and execute test cases for data pipelines, covering functional, regression,

and exploratory testing to validate data transformations and business logic.

c) Develop and maintain automated test coverage for data pipelines to prevent bugs

and defects from reaching production.

d) Perform data reconciliation and integrity testing to validate end-to-end data flows

across source and target systems.

e) Support User Acceptance Testing (UAT) by coordinating with stakeholders to

validate that data products and pipelines meet business requirements.

Operations, Governance and Continuous Improvement

a) Conduct day-to-day monitoring of databases and ETL systems, including capacity

planning, maintenance, performance tuning, and issue diagnosis.

b) Collaborate with partner agency IT teams on technology stack, infrastructure, and

security alignment.

c) Collaborate with data stewards to establish and enforce data governance policies,

best practices, and procedures.

d) Maintain a data catalogue to document data assets, metadata, and lineage.

e) Implement and enforce data security best practices, including access control,

encryption, and data masking, to safeguard sensitive data.

f) Drive continuous improvement in CI/CD and Site Reliability Engineering (SRE)

practices.

Experience and Skills Needed

Qualifications and Experience

a) Bachelor's Degree, preferably in Computer Science, Software Engineering,

Information Technology, or related disciplines.

b) Deep understanding of system design, data structures and algorithms, data

modelling, data access, and data storage.

c) Experience in designing, building, and maintaining batch and real-time data

pipelines.

d) Experience with orchestration frameworks such as Airflow and Azure Data

Factory.

e) Proficiency in working with Python, Shell Scripts, and SQL.

f) Demonstrated ability in using cloud technologies such as AWS, Azure, and Google Cloud.

g) Experience with Databricks.

Data Quality and Testing

a) Experience designing and executing data quality checks, validation processes,

and test cases for data pipelines.

b) Familiarity with test automation approaches for data pipelines, including

integration with CI/CD pipelines.

c) Experience with defect tracking and test management tools such as JIRA or

equivalent.

DevOps and CI/CD Practices

a) Familiarity with building and using CI/CD pipelines.

b) Familiarity with DevOps tools such as Docker, Git, and Terraform.

c) Experience implementing technical processes to enforce data security, data

quality, and data governance.

Domain Knowledge (Added Advantage)

a) Familiarity with government systems and policies relating to data governance,

data management, data infrastructure, and data security.

b) Experience in Climate and Weather domains will be an advantage.

Job Description & Requirements

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes

Role: Site Reliability Engineering

JD:
What You Will Do**

As an SRE on the  team, you will own the reliability and operational excellence of the platform end-to-end. You will define and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs), and work closely with engineering and product teams to reduce toil and improve system resilience. You will design and implement observability solutions — covering logging, metrics, and distributed tracing — to give the team deep visibility into platform health.

You will lead incident response efforts, conduct thorough post-mortems, and drive systemic improvements to prevent recurrence. Beyond firefighting, you will contribute to the platform's infrastructure-as-code posture, automating provisioning, configuration, and deployment pipelines on cloud and on-premises environments. You will also participate in capacity planning exercises and performance tuning to ensure the platform scales with growing government demand.

Collaboration is central to this role. You will work alongside development teams to embed reliability thinking early in the software development lifecycle, reviewing architectures and advocating for operability best practices.

**What We Are Looking For**

You should have solid hands-on experience with Kubernetes and container orchestration, along with familiarity with CI/CD tooling such as GitLab, Jira, Confluence, Fortify, or similar tools in the DevSecOps space. Strong proficiency in at least one scripting or programming language — Python, Go, or Bash — is expected, as is experience with infrastructure-as-code tools like Terraform or Ansible.

You should be comfortable working with cloud platforms (AWS, Azure, or GCP) and have experience setting up and managing observability stacks such as the ELK stack, Prometheus, Grafana, or equivalent. A good understanding of networking, security hardening, and compliance requirements in a government or regulated environment will be a strong advantage.

Beyond technical skills, we value engineers who communicate clearly, take ownership, and approach problems with a systems-thinking mindset. Experience working in an agile team and a genuine interest in public sector technology are a plus.

**Good to Have**

Experience with GitOps workflows, service mesh technologies (e.g. Istio), or secrets management tools (e.g. HashiCorp Vault) would be advantageous. Prior exposure to government ICT standards or IM8 policies is welcomed but not required. AI-native mindset and software engineering skills are highly valued.

Role: Senior Consultant DevSecOps Engineer

JD:
What You Will Be Working On
1.Infrastructure Architecture & Highly Portable Systems
● Cloud Infrastructure: Design, harden, and operate enterprise Kubernetes (EKS)
clusters on GCC+.
● Portable Architecture: Own the infrastructure design with a strict emphasis on
portability. Configuration management, state, and workloads must be architected to allow
easy porting across different Kubernetes environments without platform lock-in.
● Platform Deployment: Deploy, optimize, and manage our core enterprise open-source
IRM platform using Helm charts, ensuring 24/7 high availability, multi-zone resilience,
and self-healing capabilities for the Singpass pilot.
2.Backend & Custom Tooling (Strict Golang Ecosystem)
● Systems Programming: Lead the design and development of all internal backend
services, custom SRE automation, DevOps pipelines, and system administration tooling.
● Strict Ecosystem Constraint: All backend code, APIs, and infrastructure tooling must
be built exclusively in Golang. We maintain a strict zero-tolerance policy for Node.js
(npm/pnpm) within our backend or infrastructure engineering ecosystem.
3.Technical Leadership & Agile Execution
● Team Leadership: Formally mentor and lead a dedicated squad of 5 engineers.
Establish engineering excellence through rigorous code reviews, automated testing
standards, and robust CI/CD practices.
● Agile Governance: Actively drive and participate in core agile ceremonies, including
sprint planning, backlog grooming, and team retrospectives to foster a culture of
continuous improvement.
● Strategic Alignment: Partner closely with the Product Manager and the Singpass
Engineering Manager to scope technical roadmaps and translate mission requirements
into scalable architecture.
4.Strict Engineering Governance
● Documentation as Code: Enforce absolute discipline regarding architectural decisions.
You will be responsible for authoring and reviewing RFCs (Requests for Comments)
and maintaining a rigorous repository of ADRs (Architecture Decision Records) to
ensure all technical choices are transparent, debated, and well-documented.

What We Are Looking For
Technical Mastery
● Expert-level knowledge of Kubernetes (EKS), Helm, Infrastructure-as-Code (IaC), and
highly secure cloud infrastructure environments.
● Proven track record of designing highly portable, platform-agnostic Kubernetes
manifests and configurations.
● Dual-Stack Development Skills:
○ Expert proficiency in Golang for high-integrity backend services, custom
operators, and systems programming.
○ Solid proficiency/oversight capability in TypeScript and pnpm for modern
frontend development.
Engineering Culture & Leadership
● Strict Process Discipline: Deep familiarity and alignment with writing/maintaining
ADRs and RFCs to drive technical consensus.
● Agile Delivery: Proven experience leading engineers within an active sprint
environment and running impactful team retrospectives.
● A proven track record of mentoring mid/junior developers and translating ambiguous
platform requirements into concrete technical designs.

* Partner with software engineers and other functions to understand objectives for

development delivery efficiency and system resiliency, helping them articulate how specific

technical capabilities and best practices will achieve key business outcomes.

* Conduct comprehensive assessments of Agency's existing technical landscapes, workflows,

and processes to identify inefficiencies, pain points, and gaps that hinder their goals.

* Collaborate with Agency to identify the most relevant practices (e.g., CI/CD, SRE) for using Core

Engineering Products in achieving their goals, considering unique needs and industry best

practices.

* Develop transition roadmaps that outline a clear path from the current state to the desired

future state, including the adoption of recommended tools and processes.

* Explain complex concepts clearly to various Agency stakeholders, providing actionable

recommendations for improving workflows and addressing their challenges, and providing

supporting diagrams as needed.

* Support Agency with proof of concept (POC) initiatives to validate solutions, offering hands-on

assistance during early implementation phases to enable smooth transitions to full-scale

rollouts.

* Collaborate closely with fellow Software Engineers to exchange insights, share tools and

scripts, and foster a collaborative environment that supports continuous improvement and knowledge sharing.

What we are looking for:

* 6+ years in an individual contributor software engineering role.

* Experience with NodeJs with TypeScript.

* Experience with one or more of Cloud Service Providers such as AWS, Azure, or GCP.

* Experience building cron jobs and scripts to run batchjobs.

* Experience with streaming data.

* Strong track record of successful large-scale partner solution implementations, preferably in complex enterprise environments

Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments

Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements

Create / update and track ticket in ticketing tool to closure observing SLA commitments

Escalate, when necessary, in accordance to escalation matrix

Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.

Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.

Liaise and work closely with customers to address service concerns and to solve technical problems.

Work with technical team to resolve more advanced issues when necessary

Perform Install / Move / Add / Change (IMAC) activities as tasked

Ensure all material is properly documented and handed over during shift changes

Perform any ad-hoc duties as assigned

Build sustainable relationships and engage customers by taking the extra mile

Job Requirements

Higher NITEC in Electrical, Electronics, IT or equivalent

Relevant experience in IT system support and hardware maintenance

Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage

Basic knowledge in Networking and Database management will be added advantage

Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges

Ability to work responsibly, independently and in a team

Able to interact with all levels of people and work under stress

Training will be provided
Working hours

Rotating 12 hours shift or as assigned.

Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest

2 Months Day shift, followed by 2 months night shift

Ability to travel to other sites during shift may be required.

Role: Data Engineer - Databricks & Python

Relevant Experience Required: 4 Years 

Job Description: 

Data Transformation

• Query, clean, and transform datasets using SQL and Python on the Databricks platform.
• Ensure data quality and consistency across systems in accordance with government Instruction Manual (IM8) standards.

Analytics & Dashboard Development

• Build, enhance, and maintain dashboards for data monitoring, performance reporting, and user behaviour analytics.
• Partner with business stakeholders to understand data requirements and translate them into impactful visual insights.

Documentation & Knowledge Management

• Develop clear and comprehensive user guides for dashboards, charts, and data workflows in Databricks
• Maintain technical documentation (e.g., on Confluence) for analytics processes, standards, and best practices.

Additional Opportunities

• Explore and prototype automation solutions to streamline repetitive or manual workflows.
• Develop project management competencies, including:
• Creating user stories and acceptance criteria
• Managing JIRA tickets and sprint tasks
• Writing and executing QA test cases

Competencies & Requirements

Required Skills

• Proficiency in SQL and Python for data processing and automation.
• Hands-on experience in dashboard tools such as Tableau, Power BI, or equivalent visualisation tools.
• Familiarity with Databricks or similar big data/analytics platforms.
• Ability to produce high-quality technical documentation.

Additional Skills Preferred

• Experience in system testing, SIT/UAT, or quality assurance processes.
• Knowledge of Spark for distributed data processing.
• Understanding of Git or other version control systems.

Soft Skills

• Strong analytical mindset and problem-solving abilities.
• Good communication skills, especially in explaining technical concepts to non-technical users.
• Ability to work independently as well as collaboratively in cross-functional teams.
• Attention to detail and commitment to delivering high-quality work.

Role: Firmware Engineer

JD:
• Bachelor in Electrical/Computer/Computer Science Engineering.
• Minimal 5 years of experience in embedded firmware/software product development. Prior experience in industrial automation will be an advantage.
• Proficiency in C programming for embedded systems; C++ experience is required.
• Practical experience with STM32 or similar 32-bit MCU architectures, including low-level driver development.
• Experience with development in the following areas for embedded system:
o Development with RTOS, such as VxWorks, Quadros, ThreadX or others.
o Development of communication protocols like TCP/IP, Ethernet/USB/WIFI and CAN/Profibus.
• Good analysis skills and proven ability to solve complex problems. Experience in using different hardware-assisted debugging tools (eg: oscilloscope, logic analyzer etc.)
• Good communication and interpersonal skills and be able to work independently and as team in multi-cultural environment
• Open-minded, a willingness to experiment within acceptable boundaries and a creative mind to bring novel solutions into design and problem-solving

We are seeking a skilled Software Engineer with strong experience in Java-based application development. The ideal candidate should have hands-on expertise in Spring Boot and cloud technologies, with the ability to deliver high-quality, scalable solutions in a dynamic environment.
Key Responsibilities

• Design, develop, and maintain scalable backend applications using Java and Spring Boot
• Collaborate with cross-functional teams to define, design, and deliver new features
• Deploy and manage applications on cloud platforms (AI Cloud /relevant cloud environments)
• Troubleshoot, debug, and optimize application performance
• Ensure best practices in coding standards, testing, and deployment
• Participate in code reviews and contribute to continuous improvement

Required Skills & Experience

• Overall IT Experience:  Atleast 8 yrs
• Java: 2–5 years of hands-on experience
• Spring Boot: 2–5 years of experience in building microservices
• AI Cloud / Cloud Technologies: 2–5 years of relevant experience
• Bilingual Communication Skills: Ability to communicate effectively in two languages
• Strong understanding of RESTful APIs and microservices architecture
• Familiarity with version control systems (e.g., Git)

Preferred Profile

• Experience working in onsite project environments
• Good problem-solving and analytical skills
• Strong communication and collaboration abilities

Key Responsibilities

• Design, deploy, and manage Kubernetes clusters using Rancher in production and non-production environments.
• Integrate and manage NeuVector for container security (runtime scanning, policy enforcement, vulnerability management, etc.).
• Implement platform automation using tools such as Terraform, Ansible, Helm, and CI/CD pipelines.
• Collaborate with security and networking teams to define and enforce policies across containerized platforms.
• Build and maintain observability (monitoring, logging, alerting) and operational dashboards.
• Work closely with development and DevOps teams to provide reliable platform capabilities.
• Participate in incident response, RCA, and performance tuning activities.
• Optionally contribute to HCI platform operations and VM orchestration if using Harvester.

Required Skills and Experience

• 6+ years of experience in DevOps, SRE, or Platform Engineering roles.
• Strong hands-on experience with Kubernetes architecture and operations (preferably K8s v1.20+).
• Experience managing production-grade Kubernetes clusters with Rancher.
• Solid understanding of container security best practices and operational experience with NeuVector.
• Proficiency in infrastructure as code (e.g., Terraform, Helm, Ansible).
• Experience with CI/CD tools such as GitLab CI, Jenkins, or ArgoCD.
• Good knowledge of Linux systems, networking, and shell scripting.
• Understanding of monitoring/logging tools such as Prometheus, Grafana, Fluentd, ELK, or Loki.

Nice to Have

• Experience with Harvester or other HCI platforms for VM management on bare metal.
• Familiarity with air-gapped or edge deployments.
• Exposure to hybrid/multi-cloud platform deployments.
• Certifications in Kubernetes (CKA/CKS), Rancher, or related technologies.

Role: Full stack Software Engineer (GenAI Platforms)

JD:

● Provide technical leadership to an agile, cross-functional development team

● Define and communicate technical vision across multiple workstreams

● Design scalable, secure, and resilient architectures for search and AI-powered systems

● Make architectural trade-offs balancing performance, cost, reliability, and security

● Collaborate with other Tech Leads to plan technical spikes and long-term technical

strategy beyond sprint scope

● Identify technical risks early and lead mitigation strategies

● Architect systems leveraging:

○ LLM integrations (e.g., Azure OpenAI, OpenAI APIs, etc.)

○ Retrieval-Augmented Generation (RAG)

○ Semantic search and vector databases

● Establish guardrails for AI systems including:

○ Evaluation frameworks

○ Observability and monitoring

○ Data governance and security considerations

● Guide the team from experimentation → prototype → production-ready AI systems

● Evaluate emerging AI technologies and assess suitability for public sector use cases

● Champion Agile technical practices (TDD, pair programming, refactoring, CI/CD)

● Lead DevOps adoption including build, release automation, and infrastructure

improvements

● Oversee automated testing strategy (unit, integration, performance)

● Lead resolution of technical blockers and retrospective improvements

● Ensure engineering standards are upheld across the team

● Work closely with Product Owners and Business Analysts to prioritise business stories

and technical investments

● Collaborate with UX Designers for feasibility studies and solution estimation

● Partner with Delivery Managers on long-term planning, system integrations, and

resource forecasting

● Represent the development team in governance and stakeholder meetings

● Mentor and coach engineers to grow both technically and professionally

How to Succeed

● 5–7+ years of experience in web application development

● Proven experience leading agile development teams

● Strong hands-on experience with:

○ Node.js, TypeScript

○ Cloud platforms (Azure, AWS, GCP)

○ SQL & NoSQL databases

○ CI/CD pipelines

○ DevOps practices

● Designed or led systems involving:

○ Search engines (crawl, index, ranking, relevance tuning)

○ Semantic search or vector search

○ RAG architectures

● Production experience integrating LLMs into applications

● Experience managing AI-related trade-offs:

○ Latency vs cost

○ Accuracy vs hallucination risks

○ Prompt engineering strategies

○ Model evaluation methodologies

● Understanding of AI system governance, security, and responsible AI practices

● Strong coaching and mentoring capabilities

● Comfortable leading technical discussions and influencing stakeholders

● Proactive self-starter with strong ownership mindset

● Passionate about continuous improvement

● Curious about emerging technologies and willing to experiment responsibly

● Strong communication and stakeholder management skills

● Meticulous attention to quality and engineering standards

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes